Pizza Hut Delivery in Chorley

£50 plus order, turned up 90 mins after order, pizzas missing, manager doesn’t even speak English!!! The place is a shambles! Asked for a refund, was told they would have to take the whole order back. Wanted me to wait another hour for a total new order. Great logic…..

Placed a £40+ order which arrived missing my sons pizza, one of the 2 sides and the 2 pizzas that did turn up covered in the garlic crust despite asking for the plain one. Then told when ringing to complain at the poor service it will be over half hour to get the correct order here. Absolutely terrible and blaming Chorley live is just a pathetic excuse as its been advertised for months so should have planned to get more staff on. A mark of good customer service would be to offer to refund some of the order to make up for their incompetence but I can't see that happening. Would I use again or recommend? Absolutely not!

Food was fantastic and testy and staff was very polite and friendly , l will buy pizza from Pizza Hut in Chorley again.😊

I ordered sweetcorn on my pizza and I didn’t get any

Pizza dry garlic bread dry and chewy overpriced

delicious food piping hot and fast delivery

Worst pizza I have had in a long time . Over cooked with a lack of toppings. A lot of money for substandard food. If your thinking of ordering please order from elsewhere

Just had a pizza from pizza hut I've had a better pizza at Iceland for a pound absolutely awful was very disappointed cold food no meat on the pizza was tye first time I tried pizza hut never again

I usually enjoy Pizza Hut. This time the food was disappointing. Dry, minimal toppings etc

My recent takeaway experience at Pizza Hut was outstanding. The staff were welcoming and knowledgeable, guiding me through the menu and my order was prepared promptly and accurately. The pizza itself was delicious, with fresh toppings and flavorful cheese. And kids loved those cheese bites the most. Overall, a fantastic experience that exceeded my expectations. Highly recommend!

Absolutely delicious and delivered on time

Send the wrong sauces. Rest of the food good

Decided to get some pizza as a treat as it's Friday. Dis some scrummy stuff. Chicken pieces were scrummy and the pizza is so good. Soft, crispy and not greasy and has a really good flavour. Hella pleased.

We ordered two large pizzas one margarita and one hawaian both were delicious.

We in enjoy it😍 thank you so much is a delicious😊

Pizza was perfect just as expected. Garlic bread did not taste of much, not even garlic and very disappointing. Ice cream was bitty like it had defrosted and been refrozen. Delivery driver lovely and friendly.

Very nice delivery driver polite and even closed my door for me

Food always been correct order, hot and prompt polite service

The food was very tasty & flavoursome.However, the pizza was badly & unequally cut into sections.Full marks apart from this.Got a free box of cheese triangles which was a nice touch.Delivered with care by a friendly driver.

Lovely pizza and fast delivery but most importantly iby the delivery driver is so sweet! True asset to the business!

Great food quality and good service, Iby has to be the nicest delivery driver I have had by far.

SUMMARY: Bad attitude, terrible customer service and poor pizza. DETAILS: Ordered collection classic crust pizza large 13.5". Although the toppings were distributed evenly and pizza was well presented, the dough was undercooked and slightly raw. Called to complain and they said I had to take it back and get another one. Told them I would bring it back and they can refund me. On returning the first member of staff - who mauled and examined it - went over to the (apparent) manager and said "it is quite raw" - quietly, but not so quiet I didn't hear him. The shift manager who then further examined it, tried telling me "all the pizzas go through at the same temperature" (like I had just landed on planet earth and never had a pizza before) and "it's cooked to standard". I told her I don't know what your standards are, but it clearly isn't... No apology on the phone, no apology in the shop, met with doubt, reluctance and moderate disdain. Bad attitude, terrible customer service and poor pizza. -- Suggestions: Go to Pizza House (Bolton Street) or Domino's (Retail Park) instead.

Poor delivery and burnt cold food

My food not here. The restaurant is not answering. I want a refund

Picked a vegan cheese pizza buy mistake. Don't know how vegans eat that stuff

Driver was rude, missed off 2 items, when challenged was aggresive and uncooperative

So first pizza hut in over a decade. Ordered a meaty pizza, garlic bread slices and the peri peri chicken wings. Now the chicken wings, very greasy, not much flavor or spice with the peri peri. Bit of a let down. The garlic bread slices where hard and flavourless and finally the pizza. Now it was cooked pretty well but all of the toppings taste the same. There isn't a variety of taste in your mouth it's just toppings. Even the cheese seems to have lost its flavour. Plus the added benefit of the staff being unable to sharpen a pizza cutter, your pizza is coming up in bits. Haven't had a full slice come away yet. For the money it cost, I wouldn't recommend going. You could feed around ten people from Romero takeaway down the road for the same price. After the ten year wait, I'll wait another ten before I try it again.

Pizza Hut used to be the bees knees - that’s long gone - very disappointed and £40 for 2 medium pizza’s - never again

Great tasting pizzas just a shame they cost so much compared to a supermarket bought pizza of the same size and standard.

Am shocked by the poor quality. Most expensive pizza in town is the dullest, the blandest pizza very very very very light on toppings. Ordered a 13” Beef Sizzler Pizza. No beef, a dusting of cheese, loads of chillies! A 14” pizz and 1 1/34” of the diameter is crust! Luke warm, overdone crust, basically, dry, tasteless and at £21 a joke expensive for such an abysmal pizza. Never again!

Great food, reasonable prices. Never had a problem after many orders, always correct and ready on time. Sometimes I even get called when the order is ready for collection early so I can get it whilst it’s fresh out the oven!

Won't be going here again look at this they sent out to me looks like it as been cremated and the bloke behind the counter had no customer service skills and told me that's how they come and did not change it the order cost £28 no way will I spend money there again

First and Last Order. £40 Order, 2 x Large pizza's ordered as is default (pan has always been default), both came thin crust covered with garlic powder? Called store to ask for a swap and it was refused as its what I ordered. I understand, but fuming default base has changed and 1 of 3 requested swaps was refused. I will never order again, Domino's far better.

My other half ordered as a treat for the family last night, my youngest had some of the chicken pieces as she's chicken mad and has woke up this morning chucking her guts up! The pizza was luke warm and just not a great standard considering the expectations you have of pizza hut. So furious that my poor little girl is now suffering in bed with a sick bucket to hand!

Must have changed ingredients since my last pizza hut. Shocking value for money.

Muy atentos y rápido en el servicio

Really enjoyed it, pizza topping and dough was lovely. Delivery prompt on time and food was still hot.

Spicy beef pizza with extra pepperoni was really bland and light on toppings for £19. Not great at all. The chicken strips were ok though with the hot sauce

Ordered a gluten free pizza which was supposed to be medium, will never order this again. When you order a takeaway you expect to be full after. I'd suggest if you market a gluten free pizza as 11inch then it should be an 11inch square. Just because someone is gluten free doesn't mean they expect half a pizza. For £17 I was expecting a pizza, absolutely ripped off

Easy to place order, quick service. Pizza poor, tomato base tasted like tomato puree. Never again, couldn't eat it.

Super fast delivery, piping hot and very tasty.

Ordered on just eat app for 7PM. Food turned up at 4.30pm. Restaurant said it's the fault of just eat and was quite rude. Ended up with no dinner as it was too cold by the time I could eat it

Orderd large pepperoni pizza tonight absolutely covered in grease. Complained and they did send out a new pizza that was even worse

Very poor quality pizza, asked for it to be collected and refunded and the staff on the phone were not very helpful. I got passed to a manager to authorise a refund to be told he can’t refund it and proceeded to become very difficult

Food was really greasy. And it's unfortunate they don't have deals on like their competitors domino's! Super expensive for what it is. But it was okay and arrived on time.

We just ordered and both pizzas came with undercooked/raw dough bases. I had to put them in the oven to cook them and as the they were that undercooked on the on the bottom, over ooked the top!

Easy app to use great choice and the food was delicious will definitely be ordering again

Early, hot and delicious 😁😁😁😁 Thankyou.

All great but didn’t get a choice on what sauce that came with it

On time was the only thing going for it. Was very expensive and verging on burnt. Wont order again.

Hardly any filling in the crust of what I paid extra for. Mostly vegetables on the pizza, only a few sprinkles of spicy beef, very disappointed. First and last order from me.

I want a full refund as the delivery turned up 1 hour late and I returned the order

Driver was polite and kept his distance.

Food arrived eventually, not sure I like eating my food at 22:15 after a long day at work. Very disappointed

Over 2 hours late, actually at the time of this review, still nothing.

Fantastic food, service etc - just always so expensive!!

Driver wouldn’t actually deliver to my house. I had to leave my crying baby to walk and find him. Just sat in his car. I complained to the manager and still waiting an apology. Food was also very expensive and not the best quality. I used to love Pizza Hut but not any more.

Finally a decent pizza place to deliver to eccleston! Dominos needs to take note!

This was the worst pizza I’ve eaten in a very long time! And expensive too! Definitely very poor value for money.

Shocking food was cold and all over it burnt Tried call but no answer Have photos to show

Gorgeous food. Piping hot. Excellent service.

£20 pizza with dip, turned up with no dip, then delivered half an hour later after pizza was finished.

For a take away that specialises in pizza it was poor quality. The topping was dry little evidence of cheese and the base and crust were like cardboard, very stale. Only saving grace was it was delivered on time/slightly early. Wouldn't go to Pizza Hut again......! Ps I've had to rate the restaurant service but didn't use it.

I will admit I’m very fussy. I asked for not much tomato on the base but there was loads of it which put me off. I only ate half of it as I thought it was a waste of calories!

Very disappointing. Ordered via just eat. Arrived on time but asked for certain things to be removed, (rechecked my order and it was sent correctly) and turned up with them on. Good job I'm not allergic hey!

Amazing with my daughter's allergy. My daughter has anaphylaxis and eating out can be really difficult. The Pizza Hut at Chorley were amazing really helpful with checking all the allergens. The food prep areas were also immaculate. Great staff. Thank you everyone.

I like their pizza and they are good value.

20mins had to walk the street to find driver as he was lost

Awful pizza very tasteless. Even asda's pizza has more taste. very expensive too for what you get.

Friendly staff who are very helpful. We visited last week and had a very enjoyable time and had delicious pizza. Good work Pizza Hut

Food was of good quality, called up to ask if earlier delivery was acceptable due to being very busy which was polite of them. I would say that it's a little bit expensive for a pizza, however can't complain with the service at all.

Tried for the first time food was nice but far too overpriced

arrived 25 mins late, forgot my dip and pizza is cold with no stuffed crust, very disappointed

This is the 1st time in my life I have had pizza hut the food was amazing and really enjoyed it. I will be ordering again

Good food, good customer service and greats desserts

The Pizza was delicious as always, they arrived 5 minutes earlier than expected, and the really really special thing is, I asked specially for the staff to write a joke on the pizza lid, and they did, it was hilarious and it made our night, we couldnt say enough nice things about this establishment, great work, great staff and great eating, thank you guys and gals x

The driver was friendly and nice the food was good if u what food i wound say order hear again or well u know

3rd time now in a row that they have added garlic salt to the crust despite requesting without. makes it almost inedible.

The pizza bases are hard the cheese is tastless, toppings are dry and taste unfresh and the tomato base is almost none existent. I feel compared to the other big pizza places like papa johns and dominoes pizza hut has fallen well behind. It just tastes like an oven pizza you get from the supermarket...

Ordered pizza and removed olives and mushrooms, when it arrived it was covered in both. £30 wasted.

If you like pizza you will enjoy 🍕 hut , good value for your money .

cookie dough was hard and pizza tasted cheap and plastic like, not happy🤷🏼‍♀️

Fantastic food highly recommend

Never in my life have i been made to feel so horrible!! I have never had to deal with such a rude and horrible driver in my life for simply calling and saying that food was missing. He had been fine when dropping food off the first time but then after calling the shop and they sent him back, he came back with only one of the two items that were missing and basically made me feel as though i had lied to get free food!! I even invited this guy into my house to show him what i had received the first time he had been. He was so rude to me that I have been in tears for 10 minutes!! I have called the shop and the gentleman on the phone could not apologies enough and said he would send a different driver later. The food is lovely but i will never order from Pizza Hut ever again after this horrific experience!!

food was cold and undercooked very expensive for what it is would not order again

Food arrived early. Delivery driver Tam very friendly. Would order again 11/10

desserts were amazing... everything else not so much. nachos inedible, garlic bread and pizzas both had undercooked dough. barely just edible. will not be ordering again.

Tam was brilliant bringing the food to me, hot and always on time if not earlier than expected too

Ordered a pepperoni pizza and got a meat feast which was Luke warm at best

while most of it looked ok the chicken strips were pathetic for the price, and the food went through me faster than nails on a chalk bored

Rang to make a order... guy was unhelpful and didn’t provide a good service whatsoever. I understand pizzas are set when ordered in a deal... but to my astonishment the chap could not remove the mushrooms on a ham pizza (farmhouse). I know I could remove them however I didn’t want the mushrooms cooking on my pizza as I am allergic. Food also took 24 minutes to come when he said it would take 5 minutes originally to make the pizza then said come in 10-15 minutes. Waste of time, waste of money however young girl there was pleasant and even apologised for him being such a nuisance.

Ordered few times no problems! Then order food doesn't turn up! Apparently I have lied making bogus claims to get free pizza, if I had got the pizza I wouldn't be ringing up!! Very nasty to tell your head office I am lying!!! 25 quid isn't cheap 2wks and finally getting a refund never again will I order from ANY pizza hut!!!!!

All staff apart the owner are amazing. But the boss is clearly deluded as the staff have no choice but to put you on hold for ten minutes as The boss doesn't employ enough staff to cope with the volume of customers that ring. You will be waiting ten minutes on hold. Your pizza will get to you, but only after having to deal with the long, looong waits. This manager needs to realize that a good reputation only stays good because of good staff members, but will not stay good if he does not employ enough if them. I have worked for the last pizza hut in Chorley that was on pall mall. It ended up shutting down for this same exact reason.

Disgusting pizza... it tasted off! Rang up to complain .. said I could have half price pizza or ring this no and complain?? Shocking customer service.. first and last time...

We came in a minute before they closed after we finished a late shift but the lovely girl happily served us. I'm very glad because it was an extremely good pizza

Absolutely brilliant staff. Our food was ready when we arrived (they were just about to put it in thermal bags). The staff member who served us was quick, friendly, and clear. I was quite impressed with it. Completely wow'ed by the staff, as I did not expect so much.

Can't fault the staff or food just felt it was a bit expensive

It was great when it first opened but has gone downhill very quickly.