Based on 60 opinions finded in 1 websites
Based on 60 opinions finded in 1 websites
Nº 425 in 491 in King's Lynn and West Norfolk
Opinions
This place is shut down, apparently going to reopen here or elsewhere.
Sean Casey . 2024-03-25
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Never turned up and no one answers the phone.
Rachael Mclellan . 2023-02-11
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We went inside off pizza hut,the guy it's very nice,we ordered 2 pizza meal took 10 minutes to do,vey big and very tasty,we order now once a week
Razvan Milea . 2022-12-13
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Bad food. One of the worst pizzas I've had (even the supermarket ones are better).
Irena . 2022-09-17
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Good deals are very nice pizzas
Arkadiusz Posiadała . 2022-08-18
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Pizza was very dry and tasted burnt bits on pizza wasn't nice at all.
Ricky White . 2022-07-09
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Order almost delivered to wrong address and when it did arrive wasn’t what was ordered. Can’t get through as permanently busy. Will stick to dominos in future.
Joanne Matthews . 2022-02-05
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Me and all 3 of my house mates have tried and failed for several days to order via your website. Either saying your closed at about 6 or just crashing when trying to pay.
janea . 2021-11-15
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Fabulous service. They made an error on my pizza today however I didnt complain. They contacted me as a courtesy call and when I informed them they sent a new pizza round. A* service and delicious pizza. Thank you
Lauren Cook . 2020-06-06
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Completely messed up my order despite me calling to confirm previously. Customer service terrible as told me to pay again as getting a discount and he will tell customer service to refund. Decided to send me a medium pizza and not a stuffed crust as a replacement. Food that did arrive was stone cold anyway. Never ever again, please avoid this place
Daniel Manning . 2020-05-08
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Ordered at 2.27 arrived at 4.40. What a joke never again.
Wendy Appleton . 2020-02-29
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Ordered 3 pizzas, all were burnt and had very little toppings. Poor quality all round.
Craig A . 2019-11-28
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This place is happily fairly quick with service at the counter. I haven't used the deliver service yet.
Malcolm Summerfield . 2019-10-28
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It is a bit hit or miss. From my experience, more often than not, you do not receive what was ordered. However, if all correct, it is usually really nice pizza.
Lily Lou . 2019-07-23
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Its a very bad place specialy the manager is the worst person I met in my whole life. Instead of delievering they were taking it as joke.
Muhammad Umar Shahzad . 2019-06-19
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Horrible pizzas burnt cookie dough they always mess something up
gentle does it engineering . 2019-05-23
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All 3 pizzas was cold and Bases was really sloppy
Adam Stannett . 2019-03-30
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Have ordered several times from this Hut, no more. The deliveries despite being given advanced notice of, always turn up late. I have had pizzas turn up a good 1.5 hours after ordering. Refund process is a pain, as you have to go via customer services who do their best to help, but ultimately it is the franchisee who has to refund. The hut has also refused credit cards before when I went in person. Go to a cheaper and friendlier take away on the same road.
Steve Everett . 2018-06-09
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Awful service, terrible food. Simply avoid.
Robin Talbot . 2017-12-06
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I went in waited 15 minutes then an assistant came and said he could make me a pizza but it would be a long wait as the manager hadn't turned up for work it wasn't his fault as he looked really stressed out but won't be going back there ever again
Terry Gaskin . 2017-11-26
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Ordered 2 pizzas on way home from scotland. Booked collection time and it was 10 minutes late (not the end of the world i know) One pizza was a thin crust which was greasier than I've had before from pizza hut, the deep pan pizza wasn't properly cooked and doughy. Didnt realose until 20 minutes down the road otherwise i would have took it back. Had to finish cooking it at home
Allan Trotter . 2017-10-30
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Okay pizza, but our order was 30 minutes late and it had been placed with several hours notice. Any kind of acknowledgement of this (e.g. a sorry) would have been nice from the delivery driver.
Adrian Tearle . 2017-09-23
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Order your pizza online & collect it, it's a lot cheaper
Lee Mazurek . 2017-06-30
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Pizza was dry and over cooked. Seems like the staff are either badly trained or hate their job. Tried a 3/4 of times in case it was just an off day. Won't order from there again.
Amanda Ross . 2017-04-28
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Great service and great food. Friendly staff. Good for families.
Caitlin . 2016-06-18
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Tonight I ordered a pizza at 8:35pm, with a promised delivery of no later than 9:01pm. After several failed attempts to call the Hut in the subsequent hour, I finally got through at 10pm to be told they were not sure when the pizza would arrive, and that the server was not authorised to give me a refund. After driving into the store and waiting 10 minutes for any member of staff to show, we were accosted by the same woman who had spoken on the phone, who was purportedly the manager, yet unable to refund or even give us the correct number to the customer service hotline to request a refund. She was the only staff member working the shop. During this time, the pizza arrived at my house at 10:20pm, almost an hour and a half after it was promised to be delivered by, where it was refused. Absolutely no attempts to rectify their mistake was made by the Hut at all. Frankly, this store is not worth your money, and does not deserve it. Take your patronage to one of the excellent local takeaways who could teach this Pizza Hut a hundred different things about customer service and still not be half as late with their deliveries.
Darion Mayes . 2015-08-27
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We went in one day for a nice meal, me and my fiancé orderd a milkshake, hers was cold and mine was warm. I orderd a panini, and when it arrived, the server dropped it on the table and instead of offering a new one they went "oops" and put it back on the plate. Also the salad is lettuce and tomatoes, thats it
4956 Opinions
I was on drive thru waiting for 10 min and when I had my turn to order , more than 5 minutes no reply from staff , so I thought might be something broken, I drived forward to till and girl says to me that she was too busy to reply and I should come back to the queuing as she can't take order from here
6032 Opinions
Just went through drive thru and soo slow, mo card payment but can take card in store but don't tell you till yourin the drive thru . No apology for the slow crappy service!! Avoid like the plague!!!