Based on 334 opinions finded in 2 websites
Based on 334 opinions finded in 2 websites
Nº 610 in 739 in Redbridge
Opinions
Do not order from this Pizza Hut, they are so rude on the phone and constantly tell you to order from another store or online, I remember when Pizza Hut was run solely by English staff and the customer service was great. Do not waste your time people. Second time in 3 days this has happened, I will be reporting this to head office to get this resolved. PIZZA HUT PLEASE TAKE NOTE. Change your staff in Barkingside store as you will end up with no customers. And to the guy that was extremely rude on the phone you will never amount to anything other that working in Pizza Hut with your attitude.. DOMINOS CHIGWELL-best manner on the phone and they do t tell you to call another store
Lee Knight (Chigwell Roofing Company) . 2024-10-28
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Pizza was delicious and the staff was friendly
Muhammad Hamza . 2024-10-15
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I had the best pizza ever – crispy crust, fresh toppings, and perfectly melted cheese. The flavors were incredible, and the service was quick and friendly!
Mehran Mustafa . 2024-10-15
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Pizza was delicious.The staff was friendly and attentive making the dining even more enjoyable
Waqasmughal2019 Mughal . 2024-10-15
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Flavorful pizza with crispy base.Staff provided prompt service
Chand Gul . 2024-10-15
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Delicious pizza . Quick and friendly staff service.
Amir Khan . 2024-10-15
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Had a tremendous visit at pizza hut barkingside..The food was delicious and the staff was very helpful Specially the manager Asad was very cooperative👍
Mirza Furqan Javaid . 2024-10-14
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I've great experience at Pizza Hut Barkingside! The staff were friendly, specially asad is very welcoming man and the service was quick, and the pizza was delicious hot, fresh, and loaded with toppings. Clean, welcoming, and perfect for a casual meal out. Highly recommend :)
Saddam Hussain . 2024-10-14
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Short male staff at 11:45 am on October10 2024 (no name badge)was very rude whilst rang the service ring bell to make them aware, he was asking did you brig it from your home !!!! Literally unprofessional. Bad impression Not recommended to anyone.
Kishore . 2024-10-10
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It was cold hardly any topping and was hard
Samantha . 2024-10-04
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Pizza had obviously been dropped on the floor so I told the driver to take it back. Looked out my window and he chucked it in my garden bin. 3 kids have been waiting for this as there movie food for over an hour and now due to idiots that work for just eat the pizza has obviously been dropped. Customer service is an absolute joke. Order directly off Pizza Hut website next time as just eat drivers ride bikes like there in India
Lee . 2024-09-30
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Great Service by the Pizza Hut Team in Barkingside. Hot, Fresh Pizza and fast attentive service by Manager Moaz in store.
Jag Singh . 2024-09-28
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Disgusting service, ill mannered, no phone etiquette or face to face etiquette, refused to take orders over the phone, raised voice over the phone while i was making an inquiry will never order from them again
Maya sharma . 2024-09-25
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DELICIOUS FOOD Razi is very nice and helpful manager
Tayba Kousar . 2024-09-16
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Very terrible service, I called 7 times to make an order and they kept ending the call on me
Zainabxx Shairshah . 2024-09-13
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Absolute joke! Called over 13 times and they either didn’t answer or ended the call. Then the driver turns up and missing majority of the order… this ain’t on as we’ve been waiting for over an hour a half.
Rag Gae . 2024-09-13
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Excellent customer service especially from Razi. He dealt with situation in an amazing manner and handled the situation so well!
Hansikaa . 2024-09-08
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Excellent service great taste fresh pizza and I would like to thanks Manager Moaz he listen me very carefully and gives everything i want
Aqib Bilal . 2024-09-02
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Every time I come here the staff are so welcoming. Always polite and friendly. The food is always made fresh and I don’t have to wait long. 5 stars for me.
Lathiful Islam . 2024-08-27
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I saw one of the workers spit in a pizza or imitate the noise of spitting.Unacceptable in all ways should teach their workers some manners.
Aryan Pathak . 2024-08-19
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The best pizza I have ever had! I especially loved the pepperoni and mushroom sweetcorn pizza.
samrin reza . 2024-08-10
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All Pizza’s we ordered were absolutely amazing! The flavors were perfectly balanced, and the presentation was beautiful.Keep up the great work !
Adnan Shakeel . 2024-08-03
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Ordered pizza from Barkingside Pizza Hut . All the slices were bursting with flavor and cooked to perfection. Highly recommended & the staff was attentive and helpful worth every penny !!!
Ramika Rumaisa . 2024-07-28
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Excellent pizzas 🍕 highly recommended..
Sanam Khan . 2024-07-28
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I usually order from Pizza hut and everytime they made me feel to order next time. Major credit goes to their Make Table /chef.
NAYAB SEHAR . 2024-07-28
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very bad quality, greasy food. this is not pizza hut it used to be. £27 for a large greasy pizza and 4 slices of Lidl garlic bread. won't be ordering again 👎
Marcin . 2024-07-25
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Pizza quality and ingredients were good quality. Manager Moaz done good job
Jaswant Singh . 2024-07-08
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Pepperoni pizza.. came out the way it went in ... violently!
Sharat Kapoor . 2024-07-02
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Small pizza with a side for 6.99 quite worthy👍
Raaz Qazi . 2024-06-28
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I didn't get my order on 23/6/24 please refund my money back .
Ranjan . 2024-06-25
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Got sick for 2 days after eating the pizza... God, That's allota garlic!
Mellow . 2024-06-23
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Had Amazing Experience with Pizza Hut barking riverside.
Muhmmad Nadeem Hussain . 2024-06-22
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Best Service ever had... Razi Ur Rehman was so Helpful.
ahmad gujjar . 2024-06-22
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delicious pizza, great service
Susan . 2024-06-21
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Great pizzas with good prices Customer service is one of the best
A (Dragon) . 2024-06-15
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Was greeted by Very attentive and friendly staff, who had patience to guide me through the menu, the deals, the toppings. My children usually order, so it had been a while since I had ordered. I will definitely come in person to order my pizza in the future as you can't beat the friendly service I received
Carmena Green . 2024-06-08
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Called this afternoon to order two large pizza's. Spoke with a gentleman by the name of Asad. Excellent customer service on phone and on collection. Will order again in future. Thank you guys. 👍.
K Kara . 2024-06-08
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Asad was very friendly and showed great manners and respect and I left the store with a smile for his good characteristics.
Jamari . 2024-06-07
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Don’t order directly at the shop, they take priority of orders over apps because they want to maintain a good online rating so you end up waiting double the time they tell you it will take
ANISH NAKUM . 2024-06-01
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Easily the best pizza joint.. pizzas always ready and on time, always hot, always perfect! big shout out to Asad & Humayun, as friendly and nice to talk to 👌
Barry Damha . 2024-05-19
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I HAVE NO RECEIVED MY ORDER!!!!
Amy . 2024-05-17
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Swift Delivery, Food Quality Was Fabulous. Great Respect For Drivers Who Deliver Food In Every Harsh Circumstance.
M Rehman Babar . 2024-05-08
MORE AT Google
order was placed at 11.20. pizza was ready at 11.45.( I called pizzahut in Barkingside and spoke to the manager)the driver arrived at 12.05. He Went another delivery first which was over at King George hospital. He then came to my place of work at 12.45. My food was stone cold. I am so annoyed. my lunchtime was finished when my food arrived. Had nothing eat.
Meena . 2024-05-03
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Lovely service from Asad, pizza always fresh and hot. I come here often.
Meeeeer123 . 2024-05-02
MORE AT Google
Nice food with good service of delivery. Food was hot and fresh.
m salman . 2024-04-23
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they are good team, just stock up on Ben and Jerry's ice cream
Damian . 2024-04-03
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Worst customer service. Very rude guy on the till.
Plamen Panayotov . 2024-03-28
MORE AT Google
Ordered a pizza and chicken wings. Only got the pizza.
Gareth Coe . 2024-03-20
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DELIVERY ARRIVED ABOUT 15 MINUTES LATE
Manisha . 2023-12-29
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Never received my drink. Informed driver, nothing done.
Max . 2023-12-12
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Thankuu for your lovely service Akhil brthr ❤️
Muhammed Mansoor . 2023-10-24
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I loved it 💎 Akhil you are amazing⚡️
Alan Baby . 2023-10-24
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BEST MANAGEMENT & SEEVICES IN LONDON & ESSEX KIND CARING STAFF TOP MANAGEMENT TO DELIVERY DRIVERS EVEN SHOW FULL ENTHUSIASM SPEED AND ACCURACY ~ WHAT A BRILLIANT MANAGEMENT TEAM OVERALL WELL DONE
Viqar Hussain . 2023-10-24
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Absolutely great service received this week! Props to the guy who responded very positively to a mistake I’d made on the App when re-ordering pizzas I’d had previously. He fully rectified without fuss or bother. Great ambassador to the Pizza Hut brand 👏🏾
Davey Johnson . 2023-10-07
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Not good.they give only bread with tiny bit cheese....crust is too stretchy as well..will nvr go for it again..they r giving cheeseless pizza😂😂😂😂
Narmjit Kaur . 2023-09-04
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Cookie dough deserts x2 was missing from the order.
Mohammed . 2023-07-27
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I loved it!!! Naj & osman were amazing! The pizza hit the spot and it came super fast!
Joelma-Melissa Pereira . 2023-07-16
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Very cold pizza, and not the normal taste as from Pizza Hut. Very disappointed, called them to let them know, very rude person on the phone to answer.
Puveendran . 2023-06-16
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I bought a beef pizza for £15 this afternoon around 2 and they didn't give me a beef pizza instead they gave me a mushroom pizza I didn't realize until I got to my house I was very disappointed to see that it was not a beef pizza.
Betty Mukoyi . 2023-06-15
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Delivery time 7.30/after calling it arrived at 9.0pm not impressed
Ian . 2023-04-29
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Absolutely diabolical. The gremlin on the phone had no idea what I was saying. Clearly not of this universe. Apparently my order hadn't come through after an hour and half of waiting. To top things of they didn't have half of the order in stock! I requested a refund and for them to cancel the order which they were extremely difficult about. This is the last time I will be ordering from pizza hut.
Ali Assad . 2023-04-25
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They bring burns order and I have to wait 2.5 hours because the didn't find the order
Gacha Anica . 2023-04-24
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Waited 2 hours for delivery, to then be told they didn’t get the order on their system. Avoid , staff not helpful in fixing the situation.
Jagraj Singh . 2023-04-24
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I went to buy a pizza at 5.15 pm I was told to come back in 20 mins. I collected my pizza and when I got home it was cold, burnt and we were unable to eat. I have started a new job locally near Pizza Hut and thought this could be a regular thing prior to my experience. But I will never go there again an awful experience, a disgusting cold pizza with hardly any filling. I wish I had read the terrible reviews!
Anita Datta . 2023-04-19
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Taste is good. My order gets ready on time always.
Vaibhav Gupta . 2023-04-17
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Some Food was cold by the time it got here, no updates on Just Eat, and part of order was missing, restaurant really needs to do better and speed up deliveries
Marian . 2023-04-15
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Ridiculously slow, ordered for collection and they aren't ready even 15 mins after the 'ready' time. This is the third time.
Sanj . 2023-04-13
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Our pizza looks absolutely horrible.The service was disgusting.We paid a good amount and we get messed pizza.The pizza was all soggy and hideous
Zainab Ali . 2023-04-01
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Poor communication, no updates, I live very close, the driver couldn't find my house even thought I have ordered many times and took the pizza back to the restaurant! No one informed me and I had to ring several times to get an update. A new pizza was then sent which only took 10 mins so cannot understand what happened with the first order.
Vena . 2023-03-30
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Ordered for a family dinner tonight but had bbq wings and chicken strips missing. 😡😡 Spoke to Mohammed who said because it was ordered through Uber Eats there was nothing he can do. So U er eats refunds me the missing items - yet I still have a family member with nothing to eat.
Brian Edwards . 2023-03-11
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At this branch today my order was late, cold and overcooked, not the first time, manager refuse give name. I know this will not get a look in. Naver again ....
Pankaj Patel . 2023-02-19
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Worst pizza Hut branch in the area I ordered they delivered almost one hour late and when you call them they don't answer next time ordering from dominos
Cezar Palamarciuc . 2023-02-14
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Delicious as always. Great offers
Lee Martin . 2023-02-08
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I had to go and collect the food I want delivery charge refunded
Amanda . 2023-01-29
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Ordered pizza couple of time Never arrive . They don't pick up the phone
Akmol Ali . 2022-12-28
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Wasn’t delivered at all with no explanation
Jack . 2022-12-28
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Switched phones off and and still waiting for pizza after almost 2hrs what ever is going on at the Barkingside branch needs a chaing of management or something as this is not acceptable if your ordering from them you may whant to rethink where you spend your money. Update....... it never came nothing from the Barkingside branch the only one that helped was pizza huts main customer service office so hats of to them but beware of this branch as it is not fit for purpose. But don't be put off visiting a pizza hut restaurant as there always good
Stephen Fitzgerald . 2022-12-19
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yes agree with the rest. They are terrible and the managers don't care to put their act together. I don't know why but my daughter ordered from this bunch again and it was awful. cold, hardly any fillings but just the burnt dough (not chewable) and took them 1 hour to deliver. When phoning their line is disconnected! Avoid this cowboys!
Ash Pat . 2022-12-19
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I waited 3hrs for an order. They wouldn't answer their phones, can't do anything through the app and food was cold when I received it. No apologies no phone contact just embarrassing
CJ White . 2022-12-18
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Just had a delivery via uber eats firstly the driver had to wait for another order to be ready then delivered to them first .When he arrived he parked outside the shops at the bottom of my road and walked my food across in freezing temperatures not in a bag that would help it retain the heat just in its packaging ,when opened food it was stone cold absolute waste of time and money ,complaint made to uber eats ,will not use them again Avoid at all costs if you don't want to waste money.
Nic Nel . 2022-12-15
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Didn’t get any of the sauces I ordered
Jamie . 2022-12-14
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4 hours after order and no delivery when I did get through (4 times in 4 hours!) to the Barkingside store, I got told 4 times in 2 hours " it's on its way, wil be with you in 15 minutes" still no food.I am sure entering into a contract by taking my money with no intention of completing the contract is theft.
Tony Hall . 2022-12-10
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Would give 0 if possible, pizza showed as delivered on time on tracker but arrived 1 hour late. The store intentionally disconnects their phone so no one can ring through and complain. I understand they're busy but the lack of communication is awful.
Arjan Sehmbi . 2022-12-10
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Waited 2 hours for my food, wrong order came, it was cold. Couldn’t even call the restaurant, the food arrived as soon as the shop closed. Kept sending me to hold/an automated service. Had to call 9 times for them to pick up. Do not recommend, the ilford branch is way better.
Lois . 2022-12-03
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Disgusting Paid £45. Completely wrong order turnt up. Called up to find out whats going on and apparently ‘systems are down’ do not order from here
Snag Right . 2022-12-02
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We have orderd a pizza on friday night and after more than 80min waiting they cancelled the order.
Silviu Pascalin . 2022-11-25
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Delivery was on time, but pizza was still cold and not the pizza I ordered
Sarah . 2022-11-21
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The order was still incorrect when we received it.
Maria . 2022-11-19
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Deserves zero stars.. Wish I had read reviews beforehand. Pizza arrived late therefore, arrived cold.. Asked to speak to manager but not available so asked for call back...you guessed it. No call. Sent message to customer service waiting for a reply... Never getting pizzas from this outfit..
A G . 2022-11-15
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if i could give 0 stars i would. awful customer service over the phone and online guest service chat rooms. after an awful experience i was given a £10 voucher which after trying to order twice online and didn’t go through then proceeded to order over the phone where they would not take the voucher and was asking for double the price compared to online before the £10 off. employees clearly lack in customer service for many reasons such as being rude over the phone, ignoring customers over the phone and having other conversations whilst trying to order
Sashy XX . 2022-11-04
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I ordered multiple orders by mistake. Coming to nearly £140.00. I live alone and no way am i going to eat £140.00 worth of food. I immediately noticed my error and cancelled straight away. To my surprise I was only given two options to call the restaurant or go on the live chat. I had no credit on my phone to call the restaurant. I was not given an option to cancel even though I cancelled less than a minute after ordering. I am still waiting for my refund
Charmaine . 2022-10-28
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Absolutely disgusted by this service - I ordered a pizza, a delivery man turned up without our pizza. I called and a man called Razi answered and kept telling me I’m wrong and spoke over me multiple times. I’m shocked at this customer service.. he then began screaming the customer service website at me. Do NOT order from this place!
Shanice Tatter . 2022-10-27
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Food arrived sooo late , boxes was all damaged , food was cold…. I am not Happy at all
Aneta . 2022-10-23
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Food didn’t arrive and no one was picking the phone when trying resolve the issue. Waited 2 hours. If I could give zero starts I would.
Syed . 2022-10-23
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Pizza did not arrive after two hours of waiting. Not even a response to the multitude of missed calls and messages via the ordering app. Terrible.
Syed Abdal . 2022-10-23
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Food arrived 1.5hrs after ordering. Called the store a number of times to chase and was either not answered or staff couldn’t speak English to answer me. When food arrived it was cold and dry. Won’t be ordering again
Zoe . 2022-10-23
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Pizza is good but little bit costly££
Gulam Ahmed . 2022-10-04
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Very unprofessional staff called to make order kept me on hold for 10 minutes had to call 5 times and still no order taken Man on the phone started singing songs over phone instead of taking order
menu bhalla . 2022-09-16
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Ordered an earlier time slot in case of delays. How appropriate! Food was late and I called Pizza Hut. Was told that they’re waiting for a driver and once he was there he would bring the food. Really disappointed as I was in a rush to go out later.
Laurence . 2022-09-14
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Amazingly fresh Pizza 🍕 so yummy 😋 and nice hot food. Rizwan top fella and will sort out all your Pizza 🍕 needs at this Pizza Hut branch. Keep up the amazing 👏 work team.
Tree Sand . 2022-09-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1962 Opinions
Bad service experience, we bought 2 big Mac and added ketchup and sweet and sour 1 each in the bill and the manager told that he can give sauses only if we add fries. If it's day or night time they will not give access to toilet. Staff used it with the key when guest ask they usually reply as out of order. A toilet is out of order in Ilford MCd since months 😂
10 Opinions
The place serves big portions and for fair prices. very welcoming staff members. Fantastic work.
86 Opinions
Can't put even one star - disgusting! Avoid this place - no customer satisfaction. They delivered the wrong order to me, when I phoned to complain they said nothing they could do. Would not bring correct order to me or refund their mistake. She argued that I had ordered those item so they wouldn't do anything to rectify. Really? I know what I ordered.