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2.8

Based on 334 opinions finded in 2 websites

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Nº 610 in 739 in Redbridge

CUSTOMERS TALK ABOUT DISHES WITH..pizzacheeseburnt
Score

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Do not order from this Pizza Hut, they are so rude on the phone and constantly tell you to order from another store or online, I remember when Pizza Hut was run solely by English staff and the customer service was great. Do not waste your time people. Second time in 3 days this has happened, I will be reporting this to head office to get this resolved. PIZZA HUT PLEASE TAKE NOTE. Change your staff in Barkingside store as you will end up with no customers. And to the guy that was extremely rude on the phone you will never amount to anything other that working in Pizza Hut with your attitude.. DOMINOS CHIGWELL-best manner on the phone and they do t tell you to call another store

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Lee Knight (Chigwell Roofing Company) . 2024-10-28

MORE AT Google

Pizza was delicious and the staff was friendly

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Muhammad Hamza . 2024-10-15

MORE AT Google

I had the best pizza ever – crispy crust, fresh toppings, and perfectly melted cheese. The flavors were incredible, and the service was quick and friendly!

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Mehran Mustafa . 2024-10-15

MORE AT Google

Pizza was delicious.The staff was friendly and attentive making the dining even more enjoyable

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Waqasmughal2019 Mughal . 2024-10-15

MORE AT Google

Flavorful pizza with crispy base.Staff provided prompt service

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Chand Gul . 2024-10-15

MORE AT Google

Delicious pizza . Quick and friendly staff service.

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Amir Khan . 2024-10-15

MORE AT Google

Had a tremendous visit at pizza hut barkingside..The food was delicious and the staff was very helpful Specially the manager Asad was very cooperative👍

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Mirza Furqan Javaid . 2024-10-14

MORE AT Google

I've great experience at Pizza Hut Barkingside! The staff were friendly, specially asad is very welcoming man and the service was quick, and the pizza was delicious hot, fresh, and loaded with toppings. Clean, welcoming, and perfect for a casual meal out. Highly recommend :)

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Saddam Hussain . 2024-10-14

MORE AT Google

Short male staff at 11:45 am on October10 2024 (no name badge)was very rude whilst rang the service ring bell to make them aware, he was asking did you brig it from your home !!!! Literally unprofessional. Bad impression Not recommended to anyone.

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Kishore . 2024-10-10

MORE AT Google

It was cold hardly any topping and was hard

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Samantha . 2024-10-04

MORE AT Just Eat

Pizza had obviously been dropped on the floor so I told the driver to take it back. Looked out my window and he chucked it in my garden bin. 3 kids have been waiting for this as there movie food for over an hour and now due to idiots that work for just eat the pizza has obviously been dropped. Customer service is an absolute joke. Order directly off Pizza Hut website next time as just eat drivers ride bikes like there in India

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Lee . 2024-09-30

MORE AT Just Eat

Great Service by the Pizza Hut Team in Barkingside. Hot, Fresh Pizza and fast attentive service by Manager Moaz in store.

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Jag Singh . 2024-09-28

MORE AT Google

Disgusting service, ill mannered, no phone etiquette or face to face etiquette, refused to take orders over the phone, raised voice over the phone while i was making an inquiry will never order from them again

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Maya sharma . 2024-09-25

MORE AT Google

DELICIOUS FOOD Razi is very nice and helpful manager

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Tayba Kousar . 2024-09-16

MORE AT Google

Very terrible service, I called 7 times to make an order and they kept ending the call on me

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Zainabxx Shairshah . 2024-09-13

MORE AT Google

Absolute joke! Called over 13 times and they either didn’t answer or ended the call. Then the driver turns up and missing majority of the order… this ain’t on as we’ve been waiting for over an hour a half.

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Rag Gae . 2024-09-13

MORE AT Google

Excellent customer service especially from Razi. He dealt with situation in an amazing manner and handled the situation so well!

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Hansikaa . 2024-09-08

MORE AT Google

Excellent service great taste fresh pizza and I would like to thanks Manager Moaz he listen me very carefully and gives everything i want

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Aqib Bilal . 2024-09-02

MORE AT Google

Every time I come here the staff are so welcoming. Always polite and friendly. The food is always made fresh and I don’t have to wait long. 5 stars for me.

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Lathiful Islam . 2024-08-27

MORE AT Google

I saw one of the workers spit in a pizza or imitate the noise of spitting.Unacceptable in all ways should teach their workers some manners.

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Aryan Pathak . 2024-08-19

MORE AT Google

The best pizza I have ever had! I especially loved the pepperoni and mushroom sweetcorn pizza.

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samrin reza . 2024-08-10

MORE AT Google

All Pizza’s we ordered were absolutely amazing! The flavors were perfectly balanced, and the presentation was beautiful.Keep up the great work !

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Adnan Shakeel . 2024-08-03

MORE AT Google

Ordered pizza from Barkingside Pizza Hut . All the slices were bursting with flavor and cooked to perfection. Highly recommended & the staff was attentive and helpful worth every penny !!!

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Ramika Rumaisa . 2024-07-28

MORE AT Google

Excellent pizzas 🍕 highly recommended..

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Sanam Khan . 2024-07-28

MORE AT Google

I usually order from Pizza hut and everytime they made me feel to order next time. Major credit goes to their Make Table /chef.

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NAYAB SEHAR . 2024-07-28

MORE AT Google

very bad quality, greasy food. this is not pizza hut it used to be. £27 for a large greasy pizza and 4 slices of Lidl garlic bread. won't be ordering again 👎

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Marcin . 2024-07-25

MORE AT Just Eat

Pizza quality and ingredients were good quality. Manager Moaz done good job

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Jaswant Singh . 2024-07-08

MORE AT Google

Pepperoni pizza.. came out the way it went in ... violently!

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Sharat Kapoor . 2024-07-02

MORE AT Google

Small pizza with a side for 6.99 quite worthy👍

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Raaz Qazi . 2024-06-28

MORE AT Google

I didn't get my order on 23/6/24 please refund my money back .

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Ranjan . 2024-06-25

MORE AT Just Eat

Got sick for 2 days after eating the pizza... God, That's allota garlic!

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Mellow . 2024-06-23

MORE AT Google

Had Amazing Experience with Pizza Hut barking riverside.

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Muhmmad Nadeem Hussain . 2024-06-22

MORE AT Google

Best Service ever had... Razi Ur Rehman was so Helpful.

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ahmad gujjar . 2024-06-22

MORE AT Google

delicious pizza, great service

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Susan . 2024-06-21

MORE AT Just Eat

Great pizzas with good prices Customer service is one of the best

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A (Dragon) . 2024-06-15

MORE AT Google

Was greeted by Very attentive and friendly staff, who had patience to guide me through the menu, the deals, the toppings. My children usually order, so it had been a while since I had ordered. I will definitely come in person to order my pizza in the future as you can't beat the friendly service I received

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Carmena Green . 2024-06-08

MORE AT Google

Called this afternoon to order two large pizza's. Spoke with a gentleman by the name of Asad. Excellent customer service on phone and on collection. Will order again in future. Thank you guys. 👍.

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K Kara . 2024-06-08

MORE AT Google

Asad was very friendly and showed great manners and respect and I left the store with a smile for his good characteristics.

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Jamari . 2024-06-07

MORE AT Google

Don’t order directly at the shop, they take priority of orders over apps because they want to maintain a good online rating so you end up waiting double the time they tell you it will take

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ANISH NAKUM . 2024-06-01

MORE AT Google

Easily the best pizza joint.. pizzas always ready and on time, always hot, always perfect! big shout out to Asad & Humayun, as friendly and nice to talk to 👌

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Barry Damha . 2024-05-19

MORE AT Google

I HAVE NO RECEIVED MY ORDER!!!!

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Amy . 2024-05-17

MORE AT Just Eat

Swift Delivery, Food Quality Was Fabulous. Great Respect For Drivers Who Deliver Food In Every Harsh Circumstance.

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M Rehman Babar . 2024-05-08

MORE AT Google

order was placed at 11.20. pizza was ready at 11.45.( I called pizzahut in Barkingside and spoke to the manager)the driver arrived at 12.05. He Went another delivery first which was over at King George hospital. He then came to my place of work at 12.45. My food was stone cold. I am so annoyed. my lunchtime was finished when my food arrived. Had nothing eat.

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Meena . 2024-05-03

MORE AT Just Eat

Lovely service from Asad, pizza always fresh and hot. I come here often.

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Meeeeer123 . 2024-05-02

MORE AT Google

Nice food with good service of delivery. Food was hot and fresh.

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m salman . 2024-04-23

MORE AT Google

they are good team, just stock up on Ben and Jerry's ice cream

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Damian . 2024-04-03

MORE AT Just Eat

Worst customer service. Very rude guy on the till.

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Plamen Panayotov . 2024-03-28

MORE AT Google

Ordered a pizza and chicken wings. Only got the pizza.

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Gareth Coe . 2024-03-20

MORE AT Google

DELIVERY ARRIVED ABOUT 15 MINUTES LATE

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Manisha . 2023-12-29

MORE AT Just Eat

Never received my drink. Informed driver, nothing done.

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Max . 2023-12-12

MORE AT Just Eat

Thankuu for your lovely service Akhil brthr ❤️

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Muhammed Mansoor . 2023-10-24

MORE AT Google

I loved it 💎 Akhil you are amazing⚡️

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Alan Baby . 2023-10-24

MORE AT Google

BEST MANAGEMENT & SEEVICES IN LONDON & ESSEX KIND CARING STAFF TOP MANAGEMENT TO DELIVERY DRIVERS EVEN SHOW FULL ENTHUSIASM SPEED AND ACCURACY ~ WHAT A BRILLIANT MANAGEMENT TEAM OVERALL WELL DONE

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Viqar Hussain . 2023-10-24

MORE AT Google

Absolutely great service received this week! Props to the guy who responded very positively to a mistake I’d made on the App when re-ordering pizzas I’d had previously. He fully rectified without fuss or bother. Great ambassador to the Pizza Hut brand 👏🏾

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Davey Johnson . 2023-10-07

MORE AT Google

Not good.they give only bread with tiny bit cheese....crust is too stretchy as well..will nvr go for it again..they r giving cheeseless pizza😂😂😂😂

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Narmjit Kaur . 2023-09-04

MORE AT Google

Cookie dough deserts x2 was missing from the order.

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Mohammed . 2023-07-27

MORE AT Just Eat

I loved it!!! Naj & osman were amazing! The pizza hit the spot and it came super fast!

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Joelma-Melissa Pereira . 2023-07-16

MORE AT Google

Very cold pizza, and not the normal taste as from Pizza Hut. Very disappointed, called them to let them know, very rude person on the phone to answer.

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Puveendran . 2023-06-16

MORE AT Just Eat

I bought a beef pizza for £15 this afternoon around 2 and they didn't give me a beef pizza instead they gave me a mushroom pizza I didn't realize until I got to my house I was very disappointed to see that it was not a beef pizza.

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Betty Mukoyi . 2023-06-15

MORE AT Google

Delivery time 7.30/after calling it arrived at 9.0pm not impressed

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Ian . 2023-04-29

MORE AT Just Eat

Absolutely diabolical. The gremlin on the phone had no idea what I was saying. Clearly not of this universe. Apparently my order hadn't come through after an hour and half of waiting. To top things of they didn't have half of the order in stock! I requested a refund and for them to cancel the order which they were extremely difficult about. This is the last time I will be ordering from pizza hut.

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Ali Assad . 2023-04-25

MORE AT Google

They bring burns order and I have to wait 2.5 hours because the didn't find the order

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Gacha Anica . 2023-04-24

MORE AT Google

Waited 2 hours for delivery, to then be told they didn’t get the order on their system. Avoid , staff not helpful in fixing the situation.

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Jagraj Singh . 2023-04-24

MORE AT Google

I went to buy a pizza at 5.15 pm I was told to come back in 20 mins. I collected my pizza and when I got home it was cold, burnt and we were unable to eat. I have started a new job locally near Pizza Hut and thought this could be a regular thing prior to my experience. But I will never go there again an awful experience, a disgusting cold pizza with hardly any filling. I wish I had read the terrible reviews!

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Anita Datta . 2023-04-19

MORE AT Google

Taste is good. My order gets ready on time always.

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Vaibhav Gupta . 2023-04-17

MORE AT Google

Some Food was cold by the time it got here, no updates on Just Eat, and part of order was missing, restaurant really needs to do better and speed up deliveries

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Marian . 2023-04-15

MORE AT Just Eat

Ridiculously slow, ordered for collection and they aren't ready even 15 mins after the 'ready' time. This is the third time.

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Sanj . 2023-04-13

MORE AT Google

Our pizza looks absolutely horrible.The service was disgusting.We paid a good amount and we get messed pizza.The pizza was all soggy and hideous

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Zainab Ali . 2023-04-01

MORE AT Google

Poor communication, no updates, I live very close, the driver couldn't find my house even thought I have ordered many times and took the pizza back to the restaurant! No one informed me and I had to ring several times to get an update. A new pizza was then sent which only took 10 mins so cannot understand what happened with the first order.

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Vena . 2023-03-30

MORE AT Just Eat

Ordered for a family dinner tonight but had bbq wings and chicken strips missing. 😡😡 Spoke to Mohammed who said because it was ordered through Uber Eats there was nothing he can do. So U er eats refunds me the missing items - yet I still have a family member with nothing to eat.

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Brian Edwards . 2023-03-11

MORE AT Google

At this branch today my order was late, cold and overcooked, not the first time, manager refuse give name. I know this will not get a look in. Naver again ....

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Pankaj Patel . 2023-02-19

MORE AT Google

Worst pizza Hut branch in the area I ordered they delivered almost one hour late and when you call them they don't answer next time ordering from dominos

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Cezar Palamarciuc . 2023-02-14

MORE AT Google

Delicious as always. Great offers

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Lee Martin . 2023-02-08

MORE AT Google

I had to go and collect the food I want delivery charge refunded

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Amanda . 2023-01-29

MORE AT Just Eat

Ordered pizza couple of time Never arrive . They don't pick up the phone

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Akmol Ali . 2022-12-28

MORE AT Google

Wasn’t delivered at all with no explanation

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Jack . 2022-12-28

MORE AT Just Eat

Switched phones off and and still waiting for pizza after almost 2hrs what ever is going on at the Barkingside branch needs a chaing of management or something as this is not acceptable if your ordering from them you may whant to rethink where you spend your money. Update....... it never came nothing from the Barkingside branch the only one that helped was pizza huts main customer service office so hats of to them but beware of this branch as it is not fit for purpose. But don't be put off visiting a pizza hut restaurant as there always good

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Stephen Fitzgerald . 2022-12-19

MORE AT Google

yes agree with the rest. They are terrible and the managers don't care to put their act together. I don't know why but my daughter ordered from this bunch again and it was awful. cold, hardly any fillings but just the burnt dough (not chewable) and took them 1 hour to deliver. When phoning their line is disconnected! Avoid this cowboys!

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Ash Pat . 2022-12-19

MORE AT Google

I waited 3hrs for an order. They wouldn't answer their phones, can't do anything through the app and food was cold when I received it. No apologies no phone contact just embarrassing

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CJ White . 2022-12-18

MORE AT Google

Just had a delivery via uber eats firstly the driver had to wait for another order to be ready then delivered to them first .When he arrived he parked outside the shops at the bottom of my road and walked my food across in freezing temperatures not in a bag that would help it retain the heat just in its packaging ,when opened food it was stone cold absolute waste of time and money ,complaint made to uber eats ,will not use them again Avoid at all costs if you don't want to waste money.

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Nic Nel . 2022-12-15

MORE AT Google

Didn’t get any of the sauces I ordered

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Jamie . 2022-12-14

MORE AT Just Eat

4 hours after order and no delivery when I did get through (4 times in 4 hours!) to the Barkingside store, I got told 4 times in 2 hours " it's on its way, wil be with you in 15 minutes" still no food.I am sure entering into a contract by taking my money with no intention of completing the contract is theft.

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Tony Hall . 2022-12-10

MORE AT Google

Would give 0 if possible, pizza showed as delivered on time on tracker but arrived 1 hour late. The store intentionally disconnects their phone so no one can ring through and complain. I understand they're busy but the lack of communication is awful.

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Arjan Sehmbi . 2022-12-10

MORE AT Google

Waited 2 hours for my food, wrong order came, it was cold. Couldn’t even call the restaurant, the food arrived as soon as the shop closed. Kept sending me to hold/an automated service. Had to call 9 times for them to pick up. Do not recommend, the ilford branch is way better.

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Lois . 2022-12-03

MORE AT Just Eat

Disgusting Paid £45. Completely wrong order turnt up. Called up to find out whats going on and apparently ‘systems are down’ do not order from here

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Snag Right . 2022-12-02

MORE AT Google

We have orderd a pizza on friday night and after more than 80min waiting they cancelled the order.

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Silviu Pascalin . 2022-11-25

MORE AT Google

Delivery was on time, but pizza was still cold and not the pizza I ordered

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Sarah . 2022-11-21

MORE AT Just Eat

The order was still incorrect when we received it.

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Maria . 2022-11-19

MORE AT Just Eat

Deserves zero stars.. Wish I had read reviews beforehand. Pizza arrived late therefore, arrived cold.. Asked to speak to manager but not available so asked for call back...you guessed it. No call. Sent message to customer service waiting for a reply... Never getting pizzas from this outfit..

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A G . 2022-11-15

MORE AT Google

if i could give 0 stars i would. awful customer service over the phone and online guest service chat rooms. after an awful experience i was given a £10 voucher which after trying to order twice online and didn’t go through then proceeded to order over the phone where they would not take the voucher and was asking for double the price compared to online before the £10 off. employees clearly lack in customer service for many reasons such as being rude over the phone, ignoring customers over the phone and having other conversations whilst trying to order

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Sashy XX . 2022-11-04

MORE AT Google

I ordered multiple orders by mistake. Coming to nearly £140.00. I live alone and no way am i going to eat £140.00 worth of food. I immediately noticed my error and cancelled straight away. To my surprise I was only given two options to call the restaurant or go on the live chat. I had no credit on my phone to call the restaurant. I was not given an option to cancel even though I cancelled less than a minute after ordering. I am still waiting for my refund

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Charmaine . 2022-10-28

MORE AT Just Eat

Absolutely disgusted by this service - I ordered a pizza, a delivery man turned up without our pizza. I called and a man called Razi answered and kept telling me I’m wrong and spoke over me multiple times. I’m shocked at this customer service.. he then began screaming the customer service website at me. Do NOT order from this place!

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Shanice Tatter . 2022-10-27

MORE AT Google

Food arrived sooo late , boxes was all damaged , food was cold…. I am not Happy at all

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Aneta . 2022-10-23

MORE AT Just Eat

Food didn’t arrive and no one was picking the phone when trying resolve the issue. Waited 2 hours. If I could give zero starts I would.

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Syed . 2022-10-23

MORE AT Just Eat

Pizza did not arrive after two hours of waiting. Not even a response to the multitude of missed calls and messages via the ordering app. Terrible.

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Syed Abdal . 2022-10-23

MORE AT Google

Food arrived 1.5hrs after ordering. Called the store a number of times to chase and was either not answered or staff couldn’t speak English to answer me. When food arrived it was cold and dry. Won’t be ordering again

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Zoe . 2022-10-23

MORE AT Just Eat

Pizza is good but little bit costly££

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Gulam Ahmed . 2022-10-04

MORE AT Google

Very unprofessional staff called to make order kept me on hold for 10 minutes had to call 5 times and still no order taken Man on the phone started singing songs over phone instead of taking order

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menu bhalla . 2022-09-16

MORE AT Google

Ordered an earlier time slot in case of delays. How appropriate! Food was late and I called Pizza Hut. Was told that they’re waiting for a driver and once he was there he would bring the food. Really disappointed as I was in a rush to go out later.

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Laurence . 2022-09-14

MORE AT Just Eat

Amazingly fresh Pizza 🍕 so yummy 😋 and nice hot food. Rizwan top fella and will sort out all your Pizza 🍕 needs at this Pizza Hut branch. Keep up the amazing 👏 work team.

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Tree Sand . 2022-09-14

MORE AT Google

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