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4.1

Based on 1.005 opinions finded in 1 websites

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Nº 436 in 986 in Sefton

CUSTOMERS TALK ABOUT DISHES WITH..saladpizza
Score
OpinionsNoteGoogle1.0054.1

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Lovely never been before clean and tidy staff very helpful

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Rebecca Skinner . 2024-10-28

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We went to Pizza Hut in Southport for my birthday there was plenty of parking and the restaurant was clean and welcoming.We were welcomed by a lovely man who served us and kept checking everything was ok.The food was hot and very tasty overall a very good experience.

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Carol H . 2024-10-15

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Place was empty, but for was fresh hot and lovely. Has a seagull settle on my roof

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Richard Robinson . 2024-10-10

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Always lovely when we go for the lunch time buffet

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Jenny Haydon . 2024-10-09

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As always , the service is brilliant whoever is on the till. See you next week for our treat

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Stephanie Brame . 2024-09-15

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Great place for families with smaller kids. Service was excellent, efficient and friendly. Would come again.

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Steve Lawson . 2024-09-09

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Terrible, the quality of the product does not match the price.

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Alessandro Barretta . 2024-08-26

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Went in but walked out. £18 for a pizza when it’s cheaper in a real Italian round the corner is ridiculous. Also drinks prices are scandalous. Won’t be back. And noisy too. Loads of loud kids.

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Jupiter . 2024-08-22

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What a lovely visit we just had to the Pizza Hut on Ocean Plaza. We visited for tea after our visit to the Vue Cinema. The staff were so pleasant and friendly and the food was lovely. Would highly recommend

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Helen Barnes . 2024-08-07

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The salad bar no longer has potatoes salad this genuinely ruined my day I have had it every time I have been to this Pizza Hut but it is no longer there.

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Red cc . 2024-07-27

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Food delicious and staff very lovely! We go here quite a lot and it’s always great!

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Katie Williams . 2024-07-22

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Took my daughter in as I had not visited Pizza Hut for a few years and now I remember why. Food was ok and it was too expensive.

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Adriano Petrylak . 2024-07-21

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Josh was super helpful today- and all the team were really fantastic. Great food and lovely restaurant

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Aaron Oreschnick . 2024-07-08

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friendly staff, polite, very good pizza, fast service all 100% ! was a pleasure to be there

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Jan Hvozdik . 2024-06-19

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It's been a while since I visited a pizza hut. I won't be going back. Really expensive and the 'self serve' atmosphere has killed the place. I feel sorry for the 1 member of staff that was working. She was great but has obviously been trained to push the self serve app ... Goodbye Pizza Hut.

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Kev Noonan . 2024-06-05

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Rachel was lovely, greeted us, and waited our table. Most helpful and friendly. Food, more pepperoni on gluten-free pizza next time, please 🙏 Thanks we will be back 😋😀

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Sandy Jane Sims . 2024-06-02

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We love coming here whenever we visit family in Southport! The Staff are so friendly and genuine - nothing is too much trouble. It really is excellent customer service and I’ve been meaning to do this review for a while as they so deserve it. The salad bar is always very fresh and stocked up and we never wait for more pizza when we have the buffet. Thanks!

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Karen Solly . 2024-05-30

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Love a good fresh slice of pizza nice spacious venue great service and reasonable price for lunch.

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Sarah J Lyon . 2024-05-29

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Great place to enjoy your food. I and my partner have visited a lot and on each occasion, we have been greeted by very friendly staff who are happy to help. The food is great and I've never had any issues with the food. Very pricey but nowadays that isn't unexpected with the Pizza Hut chain. They only accept card payments now too, which isn't an issue and their online system to order food is very simple to use. All I had to do was scan the barcode and then select the food I wanted.

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PJW . 2024-04-30

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We loved the buffet although there was kids party staff were very good and hot pizza kept coming it was really good

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Ghassan kabbani . 2024-04-15

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A really great place to eat very helpful staff and very delicious food .

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CINDY Maxwell . 2024-04-09

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pizza hut is not as good value as you used to be and the menu is a bit confusing but saying that the pizza was very good and service by josh was excellent

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mr b . 2024-03-29

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The food is good and the staff is very friendly. Just a criticism because it took about 20 minutes for someone to show up so I could ask them to bring me the dessert I had ordered via the app.

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luisa Vedoria . 2024-03-17

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Enjoyed a really nice pre cinema visit. Food and service excellent.

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Jayne Shepherd . 2024-03-15

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The staff at Ocean Plaza are absolutely brilliant - especially with our 4 excited kids - really made our evening. Pizza was delicious too!!

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John Howard . 2024-03-12

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First time I have been in a while. Great service and value for money

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alan bamber . 2024-02-19

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Always get bang for your buck here especially when it's buffet time

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Jay SUMMERS . 2024-02-16

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Went here for tea on Sunday with my friends for the first time in around 20 years. Great location with friendly and professional staff and lovely food (I had the 9" Deep Pan Pepperoni Pizza). Highly recommended! :)

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Josh Lunt . 2024-02-13

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Quiet this time of year… and one of few places open by the hotel! However Friendly staff and good food. Served with care. Clean and well presented place.

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Jon Quick . 2024-02-01

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The pizzas on the buffet menu are quite limited. Great salad bar

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Craig Sharp . 2024-01-20

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We really like our frequent visits to this our local branch , BUT I really HATE to be addressed as " lovely , my love ,sweetheart " etc every time we are there and even over the phone . It's unprofessional, and degrading to the customer. I am a professional myself and would not tolerate my staff addressing customers that way. Otherwise a great place.

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Elizabeth nelson . 2024-01-18

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We went quite late the other evening, and there was only a handful of other customers in. We were warmly met, and the server couldn't do enough for us. Much better than it used to be!

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Neil Clark . 2023-12-22

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Got the buffet for lunch and they always had a good variety available. A great place if you're super hungry! Although the ice cream was very boring with only vanilla and no more than 3 different toppings available. (All being sprinkles of a kind)

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Camden McVicker . 2023-12-11

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Pizzas all tasted the same and there wasn’t much taste had a supreme and a spicy meat feast The lady manager was scruffy and was walking around in dirty sandals and her curly toenails needed a trim I saw her pull a pizza out of a box with her hands and place in a smaller box for the delivery guy glad I wasn’t eating that

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Shaun Helliwell . 2023-12-09

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The pizza was very bland hardly any meat on half supreme half meat feast onion rings were dry not alot of cheese in cheesy bites . Only thing that tasted nice was the stuffed crust part of pizza and the ice cream . Very over priced . Manageress was scruffy had flip flops on with dirty feet not very hygienic .

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jane howard . 2023-12-09

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Staff are wonderfully attentive. I bring a client in most weeks (I'm a support worker) and they always make us welcome and an enjoyable experience for us both. Hats off to your staff they are fabulous....

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Gaynor Johnson . 2023-11-28

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My 2 year old loved the desserts 😍 will definitely be taking him back here

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Hatty Spencer . 2023-11-17

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Quiet day, us and 1 other table in the restaurant, took just under 2 hours to be served completely.

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Liam Bartlett . 2023-11-07

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It was ok considering it was half-term....

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Mary Canary . 2023-11-01

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Bakes nice pizza, but so do many others, and for cheaper price. Getting too expensive.

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David Ashurst . 2023-10-29

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Lovely staff and good meal deals. Gluten free options too. 😊

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geraldine McAdam . 2023-10-28

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Nothing really, we entered the restaurant and waited a good 5-6 to be even acknowledged by any staff member , then when we did get spoken too noone went out there way to help, when we got home, the fries were cold, the cheese bites which I paid extra for had no topping on them and were only warm and the pizzas were only just warm aswell, I would have returned to the restaurant but that would have taken a lot more time and my children and wife were already hungry, very disappointed indeed in the food quality

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Gaz Broadbent . 2023-10-16

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Not been for while, went to Pizza Express the other week, polar opposites Pizza Hut plenty of toppings and tasty, Pizza Express hardly any tipping no wonder Andrew likes it. An easy recommendation for Pizza Hut.

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peter wick . 2023-10-04

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I went in for a light lunch whilst waiting for my companion.

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Carol Wigley . 2023-09-12

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Very fast and efficient for a Pizza Hut.

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Andrew Dove . 2023-08-30

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Service was quick and the food was of a good quality. A little bit too noisy for me but the kids loved it.

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Bernie Martin . 2023-08-26

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Terrible, firstly there was a bug in my fries and then i had to wait 40 minutes for a kids brownie, disgraceful

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Chillini . 2023-08-10

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Southport Diner - Sunday August 6th 2023. Well, utterly disappointed would be an understatement. I've not been to Pizza Hut for sometime, safe to say I'll never be going again either. I went for the thin base and it was like chewing a mixture of leather and cardboard. It was lukewarm at best. My grandson had the thin base and he really struggled to bite it off. The chips were cold and sent back. Next lot were warm but under cooked. 2nd portion of chips from original order were delayed and arrived some 20 minutes later. However the deep pan was good, so our 20 and 18 year old said. Then when we asked for another spoon, there wasn't any as they were still being cleaned in the dishwasher. Oh and the glasses were filthy. All this for £75, never worth that in a month of Sundays. We came to Southport especially for Pizza Hut, very very disappointed and won't be coming again. A very bad and costly experience indeed.

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Gary Watson . 2023-08-08

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Excellent food. Very friendly and efficient staff. Lovely atmosphere.

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Mary Brown . 2023-08-05

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Food quite nice, service was excellent, but was quite expensive

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Jason Smith . 2023-07-31

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In short, it was ok. Although very pleasant it was hard to grab the attention of the staff. The meals were not very hot and the pizza was so-so, but the place was clean so that was good.

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Two Tap Terry . 2023-07-24

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Not accepting cash and the app can play up at times, thankfully staff were willing to help and take our order

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Kirsty Marshall . 2023-07-22

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Staff where amazing and great for all the family

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Mini ents club Power entertainment . 2023-07-08

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Very loud, service is ok at best but they do expect you to use their app to order whilst using their wifi - problem is the wifi is dog slow so the app didn't work, and we had 3 tired kids so doing this was a pain, whereas a server could have taken out order in 30 seconds this took well over 10 minutes. Tip for the restaurant: When seating customers ask the preference between table service or ordering through the app. Most will choose app, but families with small children would probably want table service. As would most people who don't regularly use Pizza Hut.

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Edwin Cook . 2023-06-08

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Staff nice but card only so wouldn’t go back

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Joe Bryan . 2023-06-05

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Ordered on the app for pick up. Went to pick up & was welcomed by a friendly man. Food was ready when I arrived. Staff we're friendly. Food was better than dominoes. Great pizza & amazing fries.

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ANT 73 . 2023-06-05

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Super tasty pizza as you would expect, great service.

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Maria Hall . 2023-06-03

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Food was good, service very good

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Dave Ormerod . 2023-05-31

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£39 for a pizza to share for 2 people crazy

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L Plate . 2023-05-15

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A great first time experience here today! The staff were amazing and super friendly. The food was very tasty too, with the buffet being great value for money.

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DJ Hulme . 2023-05-12

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Staff so nice. So friendly I love them. There is a reason we keep going there

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Saba Gul . 2023-05-02

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Been here many times, and everyone of my visits to this restaurant was a delight (so far). Large parking {Free for 90 Mins (I think 🤔)}. The staff is caring and helpful. Typical Pizza Hut settings. Music plays at a very perfect volume. Wheelchair access: Entrance is push open door so I suppose wheelchair users will need assistance

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Yasir Khalil . 2023-05-01

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What can I say, it's a pizza hut! I went with a traditional thin crust meat feast and it was great. My partner decided to have the Mac and cheese and said it was nice, just wished there was more. Only downside was that there was a kids birthday party next to us. Can't be helped of course but it's nonetheless offputting

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Chris Conroy . 2023-04-28

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Amazing staff, there helpfulness, the store was very clean . Wasn't really busy so you could here each other. Was able to take my food home which is nice.( me and my friends) ( 5 of us) was served by this wonderful woman yesterday who took time and car she was great.

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Hermione s . 2023-04-26

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Not been for a couple of years, took my kids as they have asked a few times to go there. Food very good, service very good and prices reasonable. Good choice of options for gluten free 👍

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Goat Hearder . 2023-04-03

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Quiet , so seated quickly. Very poor lighting, the branch only had 5 tables in use, the lights were turned down so low we had to use the torch on our phones to read the menu. The salad bar was the worst salad bar I have ever seen in the history of visiting Pizza Hut. Empty salad containers, several ie coleslaw and potato salad contaminated with other salad items. The potato salad was extremely bad and fully contaminated with beetroot which had also discoloured the potato salad. I found the salad I took to be warm and not chilled, whether this was due to it sitting for a while or the fridge/chiller had failed I’m not sure. This was the worst salad I’ve ever had.

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Mrs J . 2023-03-28

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Staff is very friendly and helpful, nice clean place and great food, I look forward going back thank you

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acebillyboyhero (AceBillyBoyHero) . 2023-03-14

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Great customer service Paul made my family feel very welcome and came to check on us multiple times, a bit expensive but the food was nice overall great staff

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Callum Smith . 2023-03-08

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Went to celebrate a birthday and couldn't have asked for a better service or food. Thankyou to Georgia especially xx

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Jane Thorpe . 2023-02-26

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Attentive service, good understanding of the needs of our party (10th birthday with friends), efficient service, tasty food and great value for money.

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Joanna Eley . 2023-02-25

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Georgia was extremely friendly and approachable. Pizza was amazing

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natalie jones . 2023-02-21

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The pleasant and welcoming staff and how clean the restaurant was also the buffet was always kept filled up excellent job

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Tania Morris . 2023-02-13

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A nice enough visit! My partner and I were greeted on entry by a pleasant gentleman who showed us to our table. It’s been a long, long time since I have visited a Pizza Hut. I don’t like only having the option to order via scanning a qr code at the table! We both ordered the ‘individual deal’. The service was timely, and all the staff were extremely attentive and friendly. WE BOTH LIKED THE STAFF! In our opinion Salad bar needs a pasta option, the hot chocolate although nice was very small. My partner suggested that the bottomless drinks options were limited! The pizzas themselves were nice, and overall the deal does offer value for money. The sides we found unbalanced! Corn on the cob over portioned & fries under portioned! As I said earlier WE LIKED THE STAFF! However you order and pay as soon as you sit down this is when you are given the option to tip or not! Why would anyone tip after just being shown to a table? Our visit was Sunday evening (05.02.23) the staff get a 👍

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Living The Dream stic . 2023-02-06

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Went here this evening, the staff were polite and friendly and the food was amazing, would recommend! I had the meat feast pizza and it was fantastic! 🙌

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Mr Reviewer . 2023-01-29

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Friendly staff with a great choice of vegan pizzas, and they serve vegan cheesecake. Good accessibility and the online ordering web page has massively improved.

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John Eagles . 2023-01-19

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The staff were really friendly and welcoming. The pizza was average in taste, the barbecue wings were nicely cooked, and the drinks were the usual ones expected to see. The place was not as warm, so my recommendation is for the owners to turn the central heating up a bit, but the location is great as it offers free parking and it feels like you're outside as there are many windows all round the restaurant. Recommended to all ages 👌

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Elena Roberts . 2022-12-31

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Ease of ordering and speed of being taking to our seats. The mobile order app is very easy to understand. Decent variety of pizzas and salad bar options. Never had an issue with this pizza hut.

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Chris Harman . 2022-12-19

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The food was nice but it's all so impersonal now. Everything done via an app whilst you sit at a table and the choices have reduced.

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Carrie Crossley . 2022-12-15

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Had not been for years loved the decor had the all you can eat buffet thin crust pizza a bit hard but everything else was good.

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Loraine Towers . 2022-12-07

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Speed of greeting and invitation to table. Having a server support our order (rather than struggling with app due to allergy requirements) Having a clear, wipe clean allergen list to hand. Having clean serving spoons to use on salad bar (less worry of cross-contamination) The background music being played at a reasonable volume to mask others conversations but not too headache inducing! Nice calm atmosphere. Cleanliness of tables, floors and communal areas.

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Julie Moss . 2022-12-05

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Visited for lunch around 12.15 and ordered the buffet and unlimited drink for £13.49. Food was mixed - some pizza was only luke warm but other pieces were hot. Tasted good though. Not much range of different toppings available as it wasn’t overly busy - so good job I like pepperoni! Staff were super friendly and helpful. Would definitely go again but maybe when it’s a little busier and so there would be a quicker turnover of pizzas!

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Judith Cookson . 2022-11-03

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Amazing customer service and lovely waiter :)

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Sara Djouhri . 2022-10-20

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Decided to try Pizza Hut as the Pizza Express in Southport was closed. We just wanted a quick meal before we headed back and this delivered. No regrets. Pizza was amazing, although the only thing I didn’t enjoy were the fries but it was fine, as I wasn’t looking for a massive meal. Friendly staff too, to top it off.

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RonaldoblackMUSIC . 2022-10-17

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Very nice venue, clean tidy with polite staff great atmosphere

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AudiGeko123 . 2022-10-17

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We enjoyed an excellent family meal. We had booked a table through Gina who was charming and so helpful. The meal for six of us was perfect and Georgia had everything brilliantly organised in such an efficient and friendly way. Our thanks to her. We all enjoyed the meals we chose. Great variety and perfectly cooked.

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peter lee . 2022-09-30

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Typical Pizza Hut quality - predictable quality but not the best pizzas around. Had to amend order after placing online and they fixed it even though it was half way through the delivery slot so good work there.

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Paul Shields . 2022-09-04

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Could have not asked for better service great staff 👍

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Hamza Sajid . 2022-09-03

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GeorgiaI was absolutely brilliant! She went out of her way to accommodate us, all our children which included one with a special dietary requirement. We felt like we were her priority even though the restaurant was really busy. I would recommend the Southport Pizza Hut to anyone but especially because of the service we received from GeorgiaI.

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Emma Rose . 2022-08-30

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Service was quick and friendly. Food was good with free salad bar. Plenty of parking on site.

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Cara Waite . 2022-08-22

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Very hood service. Enjoyed the food. Went with my granddaughter.

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Colin Alcock . 2022-08-17

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Over priced and a terrible pizza. The toppings portion was pathetic. We will not be returning and will not recommend it. Buy a pound pizza from a supermarket they're better and cheaper than the £14 one from Pizza hut

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Michelle Newton . 2022-08-13

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We went for the buffet 😁👍 definitely worth it if you are hungry. Goes well with the refillable drink.

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Steve Yates (ssteeeeeve) . 2022-08-04

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Over priced, needs a good thorough clean, cloudy glassware, undesirable salad bar. Overall, highly unlikely to go again!

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Helen Dixon . 2022-08-01

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Food was OK but salad bar was not as good as normal and was 6 pm so thought they would have had more on it it is not card payments only and order with the app

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Andrew Arkle . 2022-07-31

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Always nice and now work order from table is good

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Magi Myszkowski . 2022-07-31

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Overall good but slightly soggy pizza but excellent service from the staff.Bit too greasy and DREADFUL ice. But good service and pizzza

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Liam Marsden . 2022-07-22

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The staff at southport were amazing, so helpful and friendly. Best pizza hut

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Janice Oneill . 2022-07-20

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Excellent 👌😌 and very nice and friendly service from staff.

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H Mistrust . 2022-07-16

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Can't beat a pizza hut buffet. Nice food and staff

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CLAIRE HILL . 2022-07-15

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Decided to eat here after the Airshow on Saturday 9th. Really busy but all the staff deserve praise for the efficient manner seating was managed and the service. Despite how busy the restaurant was the pizza arrived promptly and was very tasty. Absolutely no complaints.

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Anthony Blake . 2022-07-11

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