Pizza Hut in Rushmoor

Just avoid. Literally not worth your money. You fare better getting frozen pizza than the undercooked, smothered in cheese awfullness they deliver to you. Oh! And just so everyone is aware, apparently it is their Customer Service procedure to not allow individual stores to action refunds. The Manager of Farnborough Pizza Hut told me himself, after admitting to putting extra cheese on my pizza for no reason other than he "assumed ((I)) would want it since ((I)) only ordered mushroom and cheese". So you have to contact headoffice yourself, where they will not respond to you for over an hour after trying to palm you off with a low effort voucher. Currently STILL waiting for them to respond. AVOID. AVOID. AVOID. AVOID. AVOID.

Amazing food and brilliant manager the manager was very kind and helpful my pizza was amazing and cooked brilliantly

AVOID!!! AVOID AT ALL COSTS! ordered food £20.99 worth. half an hour went bystill no food, an hour came still no food been delivered. Myself and Partner ended up arguing with the “manager” who couldn’t refund us because she wasn’t authorised to!! (what in the world?!) and then argued back saying the driver had delivered it to our outside cupboard😂! Hello!!! We were in! The curtains were open and we was waiting and watching not to mention we also have a camera aiming at the courtyard we live down so can prove with footage no driver ever came :). SO 1) we would have seen him and 2)!!! if this was actually true why did he not knock lol! Absolutely insane! So after arguing for our money back the “lovely” (not) manager had no words and hung up on us which forced us to drag our 11month old baby out at night to go down face to face demanding our money back. Which now we have to go through EMAIL to customer service to get our money back because the manager -**YES THE MANAGER** - couldn’t authorise a refund - because we had ordered on the app?????? (lol) same company isn’t it??? Absolute insanity. Now we have to wait god knows how long for the non existance customer service team to get back to us VIA email because no-ones there on a phone because of “covid19”. Hilarious company! Will not ever spend a god damn penny here as long as I live on this earth! And i’ll be spreading the word about this awful restaraunt to everyone i know too.

Placed an order on line waited an hour and haif rang them they said they tried to deliver the pizza but no way did they knock on the door

The food during these hours of service was devasting. I went to get the £5 deals. Well plain pepperoni was in the deal when it says so on the website and leaflet but charged me over and the jalapeno tear and share was nothing like it was promoted to be and also was apparently not in the deal when website and leaflet says so.