Pizza Hut in Manchester

We popped into Pizza Hut Manchester at 8:30 PM, ready for some cheesy goodness, but apparently, we were also ordering a side of sass. One of the staff casually let us know, “If you dine in, it’ll cost you more,” like it was some top-secret warning. Honestly, it felt more like we were entering an exclusive club. No hard feelings, though—the pizza was good! Just a heads-up for future diners: come for the food, stay for the unique customer service experience.

Arrived slightly early for our 2pm reservation but as the restaurant was pleasantly quiet we were seated right away. You have to use the QR code on the table to order and pay which took a bit of time but we got there eventually and the drinks and food were brought quickly. Food was very good if slightly on the expensive side. Service was very good. Would definitely return.

Come her quite regularly. Love it here. Staff are always so welcoming. Food is always fresh and hot.

Great staff but definitely overpriced, I paid £23 for an 11" pizza and small side. I can get a much better 14" pizza for £12 local to my house. Even Domino's have better pricing now, I won't be returning.

Great service, both ladies in check shirts were incredibly helpful with our student discount codes that we couldn’t figure out how to use. Student buffet is amazing value for money

It's cold and fast at the window seats. The salad wasn't fresh and the pizza came out of the oven too early.

We arrived earlier than our reservation time and we were still sat down and accommodated for quickly. The range of pizzas available was excellent and we all enjoyed our all you can eat buffet. One of our students ordered off the main menu as he didn’t like pizza, so he felt very happy he could still eat some food he liked. He was thrilled with being able to have a cup of tea. Other students described their food as “joyful”, “delicious”, “tasty”, “cheesy”, fantastic” and “very nice”. The different flavours of drinks were very good and we all enjoy the ice cream. We thoroughly enjoyed our trip and would highly recommend it to anyone else.

Not too busy, excellent helpful staff and great food. Not cheap but freshly cooked!

Had my little girls 9th birthday here with 9 children and similar amount of adults, the staff were attentive, understanding and really did go above and beyond. Thank you so much for helping to make our Daughter’s birthday meal special. Appreciate your kindness and patience 🥰

Staff are very professional and helpful a great level of customer service

Aircon on high, been told 15 min wait, restaurant not very busy we waited 30 min, brace yourself

Great staff, great pizza new format is great just order at table with QR pizza is there by the time u have got a drink from fountain and salad. What's not to like. Decor also better than ever was and loos clean.

Bryn is doing a great job. He gave me info on the food and drinks and it was a very nice conversation with him. The food (buffet) was very good, there was a high selection of pizzas, pasta and drinks and the location itself was also very nice. I would love to come back again.

We were struggling to find somewhere to take our 17 scouts to eat at 4pm on a Saturday... After trying several places we got a huge warm welcome at this pizza hut and they fed 17 hungry scouts and leaders and made us feel very very welcome and were so accommodating of the large number of us! We really enjoyed our meal and can't praise the staff highly enough everyone was so friendly helpful and accommodating It was a lovely atmosphere and we will definitely be back next year if they will have us! Thanks so much you saved the day!

Had s farm house pizza, thin and base. It was very nice. Ate the lot. Staff very helpful

taste good atmosphere staff nice not expensive

Me, my son and my sister visited this Pizza Hut today for lunch as part of our weekend in Manchester. Although both the Waitress and Manager were very welcoming, smiley and kept checking up on us one of the spoons which was given to us for one of our cookie dohs was dirty and one of our gluten free pizzas was burnt around the edges.

The helpfulness of all the staff. The knowledge of the vegan menu. Thank you to Conner and all the staff.

We had an amazing experience and tried one of the best GF pizzas ever. Emily was incredibly friendly and went the extra mile in serving us.

Very nice clean the pizza came out very quick

Visited the other day. Food was great, service brilliant. I will definitely return!!

My childhood favourite pizza place

Been here multiple times for the buffet. The older gentlemen who might be in his early 50s is very respectful towards children with amazing customer service regardless of whether you tip. The blonde lady ignored me when asking about when the pizza was coming out and pretended she couldn’t see my hand in the air. I’m a child and I don’t tip you should treat me the same regardless. Thank you to that man for making my Pizza Hut experience extraordinary.

I had a great experience at Pizza Hut in Manchester, mainly because of the excellent customer service. The staff were friendly, attentive, and made sure we had everything we needed. They really made us feel welcome. The food was delicious, but the amazing service is what stood out the most. I highly recommend this place! There was this gentleman who sit us at our table, can’t remember his name but his service was exceptional.

Table ordering and help with dietary requirements. Convenient location in the city centre. All staff helpful and friendly leading to a relaxing and enjoyable meal.

Food came down really fast, looked stunning. Servers was really attentive and made sure we all had a great time there.

Servers are always really attentive and welcoming and food is always out quickly

Katie was very polite and helpful, great food too

Always a lovely atmosphere and staff very welcoming on arrival can always rely on quick service and a positive attitude from the staff

Lovely food,staff as always excellent.

The air conditioned Resturant was helpful today, nice clean layout, Staff attentiveness and quality of food and availability. Happy with my experience today.

Gabi was amazing with serving us!! And the food was lovely, especially the ice cream! Will be coming back soon

Gabby was a lovely server, food was good!

Staff is really welcoming. Ambience is very nice. Service is very quick.

Atmosphere really good and positive , quick service, like the way how we were welcomed and how manager took care of the service. Checking on us etc.

The staff are impeccable and absolutely amazing. So polite and working very efficiently when busy. We are regulars and have never had a bad experience once. Love it here.

Probably the or one of the most popular pizza huts in manchester - 10/10 quality and service.

Mike Zara and Bryn were lovely! So helpful! Everyone always staying busy I don’t think they stopped moving! The Salad Bar was amazing and they even offered to take a group photo for us!

Every time I go Manchester I love going to this Pizza Hut it’s always nice and clean. You don’t have to wait around along to get a table. There is always someone there to serve you. The staff are always nice and welcoming and there are also colouring books for the kids to do and if you look on the back of the menu it even tells you how Pizza Hart even got started because I find that information really interesting because it’s nice to know information about your favourite places, toilet the clean unlike most places toilets are dirty smell in here it is completely different. They are really nice clean always have toilet roll and always have soap. When you go here they literally treat you like family and there is always someone to help you with whatever needs you have I even enjoyed the app that they used to do? But obviously it doesn’t work anymore but used to be able to get pints to go and get discount and sometimes even get a free pizza I hope they bring this out again and I just love going here. Everyone should go here at some point in their life

Good food and service. Plenty of choice whether it's pizza pasta or salad. Good value for money. Left please and with full tummies

the wait times for our food wasn’t even 20 minutes, which was amazing. very good service, mike showed us where the drinks machine and toilets were which was massively appreciated for people who suffer with social anxiety.

I like serving people food and load the dishwasher or washing up.

It's bigger on the inside. It's also your standard pizza hut on the inside... But with two floors! 😮

Great meal deal on offer which is made fresh, chips were the best i’ve had.

Too expensive for pizza, we ordered a vegetarian pepperoni pizza on the app but it wasn't available.

My visit to Pizza Hut was nothing short of fantastic. The combination of mouthwatering pizza, chicken wings, amazing service, and a welcoming atmosphere made for truly memorable meal. I would highly recommend this location to any pizza lover in the area. It's sure to exceed your expectations.

Can't go wrong with the food and the all you can eat bundle slaps. Easy 😊

chosen the buffet deal salad was nice but pizza range was very limited to 4 choices and it was half and half on some of them maybe more choices need to be available as some people may not like peppers or other toppings what was available ice cream didn't have juice toppings neither

Had a fab meetup with family at the Manchester City centre Pizza hut near Arndale. Food was lush and reasonably priced. Our host Mike (who shares his first name with the legend that is Mike Bubbins - watch out for Mammoth starting on 17th May bbc2) couldnt have been more welcoming, he offered to take photos n was like an eagle eyed hawk removing plates at a moments notice, give that man a promotion. What a great lunch. Thanks all

Buffet is ok, staff are a bit down.

Food was okay but very expensive for 3 adults and 1 child it was over £85 Very knowledge about food allergies

Great value for money. I don't usually do pizza buffets but I made an exception and tried the one here. The staff are very attentive to keeping the 'za well stocked, fresh, and (mostly) hot. Very friendly.

Clean and tidy restaurant in the city centre. We visited during lunch time for the buffet, the pizzas were regularly topped up bit lots of them did have jalapeños on so not so good for those in our party who did not want spicy food. Salad bar was well stocked and the staff friendly and helpful.

you know? last time 2019 december i visited this place, the employee and manager if i don't wrong. are racist. we going there 5 people, they act like we're not visible, taking longer time to take our order, and when another local people come in they act so fast and welcome them. then after we ordered our food, we wait too long and they keep coming back and forth to passing our table make us uncomfortable but when we want to order additional something they never been there to take our order. after that they make us uncomfortable in "soft way" to make us quickly leave the restaurant keep talking between store manager and employee like we've been long inside, mate we want to order you don't even bother looking at us mate, that is rude and now you want us to leave quickly??? and the employee and someone like store manager hinted to like chase away us. NOT RECOMMENDED, dudeeee why so many people STILL RACIST AND unacceptable. i don't get it all the people is same, and hope that they get their own karma to reap what they sow!!!! and a lot of place in UK still so many racism we experienced. UK is beautiful country and city, some of those RACIST people that make someone's day is a BAD DAY. and you all the racist are the worst! won't visit again if we go back to UK!

Pizza Hut always delivers good food, however, we really wanted to focus on the exceptional service we received at the Manchester Corporation Street restaurant when we visited for lunch today (24 March). The gentleman who greeted us at the door, (who we believe was called Bryn), showed us to our table and looked after us impeccably throughout our stay. He was friendly, helpful, courteous and attentive from the minute we arrived to the minute we left. Thank you. Very much appreciated.

I love it fine... whoever says that pizza is only Italian is not wrong but Pizza Hut deserves it and fine

AVOID!!!! Arrived mid afternoon to the ‘restaurant’ which was nearly empty. That didn’t put us off though because, you know, it wasn’t a typical meal time. We got showed to our seats and TOLD to use the QR code to order and pay. Right before you pay, you’re asked to leave a tip. A TIP?! For what mate? I’ve had to do everything myself so far! Never mind, we press on. The salad par was awful! Nothing is fresh and it all has the same taste. The chicken pieces on our pizzas were glorified bits of rubber, probably the soles off some shoes. We then waited nearly 30 minutes for our cookie dough deserts, to be told the staff member who cleared our plates hadn’t sent the order through. And then when they did eventually arrive to our table, the chocolate was bubbling and the ice cream had melted; obviously rushed them through - no doubt to avoid a review like this one. Whole experience would have been laughable had it not cost us £50!

Good service every time brilliant

10/10 customer service from brin very polite

Ordered the Big New Yorker for collection. Expectations were low but I really wanted to try it. The pizza was tremendous, very impressed with it and I was even tempted to have it again the next day. The only downside was that I arrived there 10 minuetes early thinking I’d have to wait. The pizza was already ready under the heat lamp so not exactly oven fresh. It could have been there for ages.

Very nice staff and good buffet with lots of variety

Great location, fast service and all you can eat everything including ice cream. It was great to walk in and start eating piping hot pizza immediately at lunch time from the buffet since we were hungry. Staff were super helpful and friendly. Thanks.

Pizza hut has become expensive, don't think it's worth the money now. We enjoyed our shared pizza, with unlimited salad and soft drinks, but I wouldn't want to eat there on a regular basis. Nice for an occasional treat.

Amazing experience comfortable environment delicious food

Nice food, place and people. Really enjoyed my pepperoni pizza.

Absolutely love, the pizzas the pepperoni one is amazing

I love pizza hut my favourite 😍 allways lovely pizza omg their garlic bread with cheese is the best 👌

Good pizza despite being a franchise. Excellent service and very welcoming environment 👍🏻

Katie and her team were very accommodating. Thank you all again.

Fast service, went on a thursday evening and was very quiet. Ordered a sharing Chicken Supreme pizza, loaded cheesy bites, BBQ chicken wings, 2x bottomless drinks, a cookie dough and a bottomless ice cream. Total was £53, rounded up. Little bit expensive for what it is, but nice food and you know exactly what you’re getting quality-wise.

Brilliant service, great food and chill atmosphere, we really enjoyed staying at this place :)

Tasty pizza and friendly staff.

The food was OK, salad 🥗 was dismal, and the personal touch has disappeared from the restaurant.

Standard pizza hut resturant. It is located in the heart of the city center. Helpful staff.

What's not to like - pizza and salad buffet can't go wrong

Went with students and staff from our college. The staff were excellent, so friendly and helpful. Loved it. Thank you.

Bryne's friendliness, positive attitude. It was quiet so getting table was easy, no wait for food. He made our experience so much nicer. He was very chatty and kept checking we was ok.

I bought a Vegan pizza and the flavour was horrible and let them know. They give me back just half price of the pizza, but I am not happy with that because, first I didn’t the pizza , the flavour was horrible, second , I had a really bad time with that food, I couldn’t enjoy the moment with my family because I couldn’t eat.

Good pizza and exelent service. We will definately be back.

Prvy dojem bol ze strasne vela ludi tam bolo, sadli sme si za lepkavy Stôl ,jedlo mi nechutilo ,cesto na pizzu bolo strasne.. Ale velmi rychla a potova obsluha,

Buffet in central Manchester, good value for money

Pizza was lovely and the cheesy garlic bread but salad let everything down. It really needs more variety and quite expensive for what we received

Pizza prices gone through the roof here , dearer than other pizzerias now. Was nice though.

It's been a while, but food did not disappoint. Staff were really helpful and friendly.

Absolutely everything from start to finish was wonderful. We spent a lot of the time overwhelmed by the amount of food places available in the area and you just don't know if the food and service is ok and which place to choose. It was a worry we might not get food on time to go to the event at the arena that evening or the food is good or if the service was poor . Thankfully we were reassured from the start .We chose pizza hut because we heard laughter and saw a happy server from the outside and the smells were incredible from the door , luckily we did and got Mike the happiest and most incredibly friendly helpful server and great food ! Service was incredibly easy , loved the phone order from the table ! So simple and easy and no worries about wating for a server who can be rushed of their feet at times, instead the servers could relax and look after everyone . You can opt to not use this service if you cant for any reason or have no phone Loved this concept and it worked so quickly and easy to follow and use , we were able to see what we wanted and order and pay without worrying about asking for the bill and waiting , fantastic time saver and fantastic for the servers to spend time with the customers . Also I imagine it would be fanatic for language barriers , helpful for understand and seeing in detail the menu in your language what your choosing without worrying . We could relax without a worry about time and long waits and we were so relieved that we did not have to spend time worrying about waiting for a service just relax with tasty food . The food was incredible and good quality , tasted amazing ! Fantastic idea the phone order at the table and we love it so much and we will definitely use pizza hut again before any event because we know it will be so simple and we would never be late , it is nice to know pizza hut cares about their customers and staff , it shows in all aspects . I would highly recommend to anyone . Thank you .

MikeB was as welcoming and courteous as ever, with his trademark broad, beaming smile! Like the rest of the staff, nothing is too much bother for him and this is the main reason we go to Pizza Hut, and the one on Corporation Street in particular, every time we go to Manchester.

.Friendly staff and nice food. It was very busy when we came, but the Staff did there best despite it being busy.

They sat us at the back, this was a good call as I have 7 children and it was comfortable and stress free for me

As always, great food and service. Highly recommended

Was not served and were ignored on 17th September 2023 around 3.30pm... seems like there was a preference over people of colour. So sad! Never felt so humiliated. Will never go to a place where they are ignorant!

the pizza hut buffet on corporation street is what i imagine bottomless purgatory to be, there's no max on the pepsi max but there's satan in the sauce

Wir waren auf einen Roadtrip durch England für einen Tag in Manchester und ließen uns von dem All ca you Eat Angebot von Pizza Hut locken. Die Pizzen waren sehr lecker und die Auswahl super. Nudeln leider ein wenig zerkocht, liegt aber wohl an der langen Aufbewahrungszeit. Preise waren in Ordnung. Wasser war gratis. 5 Sterne gibt es dafür, weil unsere Bedienung einfach nur grandios war. Leider können wir uns nicht mehr an den Namen erinnern. Es war ein älterer Herr, der extrem freundlich und zuvorkommend war. Unseres Erachtens ein Aushängeschild für Gastronomiebetriebe. Wir haben uns sofort wohl gefühlt und können nur jedem Mitarbeiter ans Herz legen, Freundlichkeit und Service bei diesem Herren zu lernen.

Went with grandson. Lots of choice very delicious. He lived the pizzas. I loved all the vegetables that you could choose with pizza.

Order by app would prefer a person to give my order too. Pizza very doughy

Very expensive place!! Love Pizza Hut every now and then when I’m abroad but I will never go again.

As a family of sensitive and allergies we are restricted for places to eat. Pizza Hut chain have the alternative menu. The food was disgusting. The pizza base was over cooked, if you blinked you would miss the toppings. As we looked around everyone else was also not impressed with the very expensive cardboard that was being served and us have the privilege of paying for. The salad bar veg tasted stale as if it had been in the fridge uncovered so tainted. The only redeeming fact was the cheesecake. That was delicious

The ease of using the mobile ordering but also the option to pay in cash should be need it. The relaxed feel in the restaurant and not feeling rushed. The service was really good and welcoming. Someone was always available if we needed anything

Very attentive and helpful staff

Done the job for my family and I

The customer service falls short based on my visit 4th July. Was asked to pay for food on ordering (not the way pizza hut usually do things for a card order). Mistakenly forgot to show a discount code, immediately asked to rectify, reorder but was refused the opportunity. I think the sales guy (apparently a manager) was surprised when I politely advised I would be requesting an outright refund if this were the case. He tried to make out he didn't know how to do a refund, then bizarrely asks me if I want him to ring someone to be shown!! He also tried to make out the discount was only 10%, it was actually 25%. Nice try. I think he thought I'd just back down, but on principal I just wouldn't. In fact all he needed to do was refund me and start the purchase again but it he just didn't want to back down. This isn't customer service. I didn't feel welcome or valued so Won't be back.