Based on 720 opinions finded in 2 websites
Based on 720 opinions finded in 2 websites
Nº 1979 in 3448 in Manchester
Nº 33 of 80 Pizza & Pasta in Manchester
Opinions
Sonam was a great server—friendly, attentive, and easygoing. She made sure we had what we needed and offered some helpful recommendations. Her approach added to a really enjoyable dining experience.
Ammarah . 2024-10-26
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Amazing service from Sonam, couldn’t be better
Isra Ahmed . 2024-10-26
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Best service I’ve ever received by Sonam
Ben . 2024-10-26
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Best service from sonam, she made sure everything was perfect for an amazing experience
Noah Kabeya . 2024-10-26
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Excellent food, amazing service!
Ash V . 2024-10-26
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Great service and food Thank you
Derek Howland . 2024-10-26
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Friendly staff, excellent food!
Bence Barsy . 2024-10-26
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Food was great 😌 staff polite and friendly and fast service
Damian Lovatt . 2024-10-26
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Delicious pizza, and friendly staff. Good customer service, made very fast highly recommend ⭐️⭐️⭐️⭐️⭐️
Michelle Cooper . 2024-10-26
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Tasty pizza, and lovely staff, would definitely recommend. 10/10.
Abubaker Walidi . 2024-10-26
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Delicious Pizza, great service. Nice and quite location in the very busy Airport.
Jamie Gannon . 2024-10-26
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Sonam was very pleasant and helpful.
Misty . 2024-10-26
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Unfriendly gent. He didn't like the fact that I asked him if I could place an order for a takeaway. He told me off and said I should go to a table. There were no clear signs so I'm not sure how I was supposed to know that I couldn't order at the counter. Then when I did order from the table I specifically ticked takeaway but the system changed it to eat in when I chose a table number. The lady rhis time didnt understand what i was saying when i said i couldnt tick takeaway option on the system. The system isn't working well.
Usman Mahmood . 2024-10-25
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Lovely warm service from the lady on the counter
glm ghyllrenovations . 2024-10-23
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Angel was a delight , belongs somewhere better
billy mcminn . 2024-10-23
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Sonam was great and very helpful
Finlay Niven . 2024-10-20
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Had two tasty pizzas, served by a very friendly Sonam 👍
Tim Wiser . 2024-10-20
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Sonam was very helpful she served our food and was very welcoming.The food was delicious it was served hot and nice.Thank you!!
Nasra Asghar . 2024-10-20
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I will say, the pizza was delicious but what was even better, the service by a woman called Sonam who served the food. And finally the atmosphere which was very joyful.
Manveer Singh . 2024-10-20
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Great service by Sonam, best service and I got a pizza which was good
Ali Hassan . 2024-10-20
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I'm a bit of a pizza nut. To have a place that makes some of the best pizza I've eaten in my place of work is actually amazing. Love it.
Ross Waller . 2024-10-19
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Awful service, very unhelpful staff. Wifi wasn't working and you cant place an order by speaking to a member of staff. Absolutely shocking!
Norman Greatorex . 2024-10-18
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30 minutes to get a pizza in an airport!? It’s just way too long. After 5 long minutes to get the WiFi and App going. It’s table service but I was told to go and get the napkins at the counter myself. I didn’t want to leave my laptop so just wiped my hands on my jeans. Not great. Shame pizza is good.
Grillax . 2024-10-11
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Absolutely loved it, definitely coming back next time
Baani Hakif . 2024-10-08
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Food was very nice and customer service was on point I really enjoyed it
Keisha mylena Charles . 2024-10-05
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Pizza was amazing. Service was exceptional. Angel went above and beyond. Keep up the good work Pizzaluxe
Lynne Downey . 2024-10-05
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Amazing food and service received
Clair Adams . 2024-10-05
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Nice quiet scene with unreal food
Nathan Cullen . 2024-10-05
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I enjoyed the pizza a lot.The staff maintained the place clean and tidy along with the quick serving of food. Sreeja helped me with my order on the QR code as I had network connection issue. I would definitely visit again.
Kin Wa Fung . 2024-10-03
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Lovely pizza which was extremely tasty and great service from Sonam . The piece to eat in terminal 1 at Manchester airport
Peter Burns . 2024-10-03
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Sonam was a fantastic waitress. Very attentive with a brilliant service. She helped me with my online order... Pizza was also great!!
Bob . 2024-10-03
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Amazing experience when eating here the other day. Food was beautiful and reasonably priced. Staff was so helpful and polite, was looked after by a lovely girl called Megan, went above and beyond to make sure me and my little girl had the best experience. Would definitely recommend.
Toni Leigh . 2024-10-02
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Went in for abit of something to eat before my flight and was greeted by a lady behind the till named megan who was eager to assist me overall amazing service and brilliant food
jason findley . 2024-10-02
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My wife and I looking for something tasty is Manchester airport, came across Pizzalux, what a great choice. Customer service outstanding Pizza delicious Price, great value for money Highly recommended dropping in before you fly for a tasty pizza and a nice glass of red Enjoy x
James Dixon . 2024-10-02
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Place was packed but the guy serving did an amazing job. Food was fab!
Bennett Moorley . 2024-09-27
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Great place for a pre flight bite to eat. Food is excellent and service is great. Very reasonably priced too.
Jonathan Cross . 2024-09-24
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pizza very good but base is too thin, overall very tasty .
SAMURAI SAMURAI . 2024-09-24
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Wonderful staff and the pizza 🍕 was amazing 😻
steeves Florian . 2024-09-24
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Good food. Very convenient. Great aervice
Morgan Edwards . 2024-09-24
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Thought I’d stop by at pizzaluxe before my flight and had the best service and experience from a girl there named Sonam. Top service, such a sweet girl.
Abdullah Saleh . 2024-09-24
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This pizza was the best pizza I’ve eaten I had a margarita with mushrooms. The thin crust bread was delicious. Baked beautifully. Unfortunately I didn’t take a photo I wish I did now
josiejump64 . 2024-09-21
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Pizza is amazing and the staff lovely. You guys need more branches! Better than domino's, pizza hut, pizza express etc etc
Tahmeed Khan . 2024-09-19
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Can't handle basic dietary requirements. They have an allergy menu, but when I said I have a food allergy (which is easily avoidable as it's only in one of their optional toppings) they looked at me blankly and then said they couldn't serve me.
Jack G . 2024-09-14
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Great staff, shame no coffee available, but the cheeriness of the staff was great
Giles Turner . 2024-09-13
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Lovely food. Young girl with blonde hair really helpful and great customer service.
Liv Chappell . 2024-09-13
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I was served by Angel her service was perfect she has a beautiful and welcoming smile
Blessing Jerome . 2024-09-13
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Very disappointing, your opening hours are shown as 5am until 8pm, went there yesterday at 7.30pm and got told that they've just took last order, went again today bit earlier than that to be told that yet again it is already closed, somehow the sign "sorry we're closed" was not in front of the entrance either..
Pavel Timosenko . 2024-09-12
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food may be fine but only way payment is accepted is by logging on to in house WiFi no doubt to sell info to third parties
Calum Sutton . 2024-09-08
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Great pizza, also nice and quiet!
Jason Bradley . 2024-09-07
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Pizza was OK but even for an airport the place was sad and soulless. None of the staff spoke even to each other and they clearly didn’t want to be there. We had to ask 3 times before they brought our drinks (after our food) and again the server did not speak, smile or make eye contact.
Richard Birks . 2024-08-31
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Mukhtyar Ahmad was amazing and so helpful. So refreshing to come across such a lovely character and so professional. Mukhtyar customer service was exceptional for going above and beyond. Can you please pass on our thanks to him.
Séan Parkes . 2024-08-30
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Burnt cracker like bread with flavourless toppings. The app I ordered through gave me better customer service than the waitress. Better atmosphere to be found in the caged smoking area.
Owen McCullough . 2024-08-30
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Very good pizza, plus you can choose two sizes of pizza.
jerome slm . 2024-08-18
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Under staffed and very slow service, not great when you’ve got a flight to catch
Christian Houghton . 2024-08-18
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Got out holiday off to a terrible start. Despite checking the menu before we went from the airport link, and despite advertising gluten free bases, we arrived only to be told that was only Manchester Arndale. They then said we could bring food from another restaurant. Fair enough. So we ordered pizza for the non coeliacs and I went to get a takeaway from upstairs to bring down. Except the restaurants upstairs didn't do takeaway. And by this point we had ordered pizza. So we ordered wedges, at least it's something we thought. Only to be told, when the rest of our food arrived a good 20 minutes later, that they didn't have wedges and so we could have garlic bread. Quite aside from the fact several conversations had been had by this point about being gluten free and thus there is clearly an issue with staff knowledge and allergens, it was the fact they waited until the rest of the food arrived to tell us. We THEN saw a family who ordered after us be given wedges which just added insult to injury It's an airport. People are time precious and thus faffing around, not having clear signage about the allergen menu at the time of arrival and then taking orders for food they didn't discover they didn't have for 20 minutes was incredibly frustrating What a terrible start to the holiday. Avoid at all costs. I never did manage to find any food I could eat so boarded plane and remain hungry. If you have allergens (or value any kind of customer service), give this place a miss.
BeccaB521 . 2024-08-17
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Best service I have ever received by a lovely lady called Sonam, she attended all needs, food was amazing.
Hassan Osmani . 2024-08-02
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One of the best pizzas I have had
Sharon Baines . 2024-08-02
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Breakfast sandwich with egg is a joke. Reheated egg and bun. 7£ not value for many. Very small portion.
Funiaq os . 2024-07-29
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Mukhtyar Ahmed is kind person. He has prepared delicious food to my family. Thank you
Chetan Nanaware . 2024-07-27
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The company must lose so much money. Unfortunately cannot leave a review of the food as I didn’t get a chance to try it. Ordering system is via your phone. Anyone which has been in T1 will know mobile signal/ internet connectivity is poor. After discussing with on staff member that I have no signal whilst he sat next to the till. On the way out after not ordering, a women approached me and told me she had the same problem and has to BEG the staff to pay via the till. There were 2 staff members doing sweet FA. A customer has to beg to take their order. TERRIBLE. To the owners of the business, review your staff and ordering system as you will be losing money daily.
Benjamin Thompson . 2024-07-27
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Very amazing service and best by Mukhtyar Ahmed
Sagar Modha . 2024-07-26
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Took Funghi pizza and garlic bread, never had such a pizza in an airport. If you are travelling from Manchester airport do check out the place. The ordering process itself is so convenient if you know how to scan a QR code just a breeze images in the menu don't do justice but the outcome was fantastic. My go-to place in Manchester airport from now on. Do visit
Abhishek Anand . 2024-07-25
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Mukhtyar ahmad was great! amazing pizza
Christa-Maria AS . 2024-07-20
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The WiFi was rubbish, you need to have a till to pay.
Paul Cowman . 2024-07-17
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Can't order at till all online only. No phone signal and terrible WiFi. Pizza was decent
Glen Kirkpatrick . 2024-07-14
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Good place for having a decent pizza at a reasonable price inside the airport (not easy). The order takes place online using free WiFi and the process is pretty smooth and simple. What you order will be delivered to your table a few minutes later (around 15 in my case, around 3pm). The choices are limited but everybody can find something suitable for them. Pizza come in 10" or 13". They are not your best neapolitan style but they are good considering where you are and how much you are spending. The place is rather clean, I noticed waiters cleaning the tables as soon as they get left by people.
Riccardo Polvara . 2024-07-12
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Excellent service and hospitality by Mr Mukhtyar Ahmed
Puneet Raheja . 2024-07-10
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Took was nice but they took time.
Faz Malik . 2024-07-07
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Mukhtyar Ahmed provided excellent service and the pizza was the best I tasted in long while. I totally recommend this place and Mukhtyar!
Asad khan . 2024-07-06
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Very good pizza, great customer service by Ahmad
Arnav Maniyar . 2024-07-05
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Loved the excellent service provided by Shahab.
Naveed Zaman Nazli . 2024-07-05
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Food was very good. Services were the best I ever had - thank you to Ahmed - and the atmosphere was really nice. Would definitely recommend
Aarush Maniyar . 2024-07-05
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Wonderful experience with Mukhtiar Ahmad - thanks
Ansar Mushtaq . 2024-07-03
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Friends sat down to order, and claimed a table with enough seats for me, who arrived 5 minutes later. Order scheme was through a QR code so they ordered before i arrived. Once i arrived, I was told, they aren’t taking any more orders then waiter turned away. Friends said pizza was okay.
Blake Orr . 2024-06-28
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Instead of quickly ordering with the waitress, who had a card machine, I had to connect to the WiFi, scan a qr code and give them my email address. Frustrating and totally unnecessary
William Wightman . 2024-06-07
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Never eaten here before but will eat here again! The pane colazione (basically a breakfast butty) was absolutely delicious, the service excellent and Ahmad at Manchester Airport branch was really pleasant. Thank you! :-)
Kim South . 2024-06-07
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Bread was overcooked and was rock hard. Ruined the sandwich.
Paul Boynton . 2024-06-05
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Today I had vegeternio pizza at pizza luxe, I was scrumptious, customer service offered by Ahmed was exceptional Thanks
Gurnoor Bhullar . 2024-06-01
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Mukhtyar gave amazing service. 10/10
Jenny Taylia . 2024-06-01
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Pepperoni pizza was half the size of the plate and absolutely soaked in oil, had to hold it upright to drain it all off. Asked for a tap water and the staff “aren’t allowed to give water from the tap as it’s not filtered”. Bizarre. Wouldn’t give them my money again would rather give it to Burger King opposite. Also still hungry as the base is so thin so will Lao go Burger King anyway…
Hannah Jackson . 2024-05-29
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Garlic Bread with Mozarella is really nice. Nice size enough for 2 people. Staff are friendly and talkative
hassan . 2024-05-24
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The waiter didn't wash his hands before making the food The bread was burnt Nutella and cheese was absolutely disgusting. Bacon and sausage were ok. No hot drinks served. Took longer than it should have, very expensive
N Do . 2024-05-23
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Had issues with my phone couldn't order but informed cash only couldn't place an order with staff and pay by card, went to get some cash and the machine was down, how stupid is this, if you haven't got a phone or if its even working it's unfair to people that just want to order food and not bother with technology
Jason Moore . 2024-05-22
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Freshly cooked to order thin crust pizzas. Quick and easy tasty food before you travel, reasonable prices too for an International airport. Whats not to like?..
mike k . 2024-05-19
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Piping hot pizzas. Amazing and friendly staff.
Sreeja Bellam . 2024-05-17
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The Pizza was nice here! We also got wedges which were good too. Soft drinks are refillable. Much better than the other offerings in T1.
Lucy Anna . 2024-05-17
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Nice to have this option but the pizza was like cardboard... Also they forgot the drinks I'd paid for and I had to remind them!
Nathan Burroughs . 2024-05-11
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Best pizza you can have. Truly. Like I'd fly into Manchester airport only to get some no joke… and that's from someone who had lots of pizzas in many places. Do yourself a favor and pay the £11 just to experience it. I had the funghi one.
Moemen Shahawy . 2024-05-03
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Nice enough but no halal option
Urfan Durrani . 2024-04-24
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I would never buy food from here . we ordered a pizza on the pics its showing its going to be nice and tasty but in reality it was so thin and nothing there , it seem like we was eating crips , if they call this a pizza then they seriously need to do the research, I was going to say summat but my daughter stopped me , they seriously know how to rip people of and give false information, whoever goes there Please don't, i looked at other people's faces and I felt they felt the same , I will be going for my holiday again but I will never come here , they seriously need to take some training how to cook food properly, disgusting food and they charge arm and a leg
Rifat Hussain . 2024-04-23
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You are the disruptive element in the system: ordering via an app. Sitting at dirty tables. There is only still water. Due to the location in the airport, poor mobile reception when it comes to ordering and paying with the app. Fun fact: when you order you are asked if you would like to give a tip. And I ask myself: to whom? For what????
Diana Walther . 2024-04-21
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Asked if I could order to a staff member as internet was very slow, told no orders only via website, I finally managed to order via they webpage, I ordered two buffalo margherita I got instead two burt normal margheritas, waiter just left them on the table and gone, I could not be bothered to complain. Never again in this place for sure.
Iced Earth . 2024-04-14
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Pizzas acceptable didn't like the self ordering and had to chase our wine. First time I have ever had a pizza and not been able to have parmesan on it. Also pictures on the wall don't represent what is on offer. Won't be back
Lorraine Forster . 2024-04-10
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lol i never make reviews but i promised the employee to do so :) after i complimented them for the great pizza. its a very thin pizza with a flat rim, when you first see it you think its a hastily made pizza without love, but up close you see its tasty, good ingredients, you take the bite, its perfect, great taste and flavors, good feel in the mouth, perfect for a fast meal before going home, and no tummy issues on the plane hahahaha :) i really encourage people to try this pizza place
Casualstyle79 Netherlands . 2024-04-10
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Pizza tasted very very good. They were freshly made unlike the other places in T1 l. And the prices were not as high as expected being in a airport. Would definitely stop there again.
Jason Hammersmith . 2024-04-09
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Waited over an hour before we could order. A pity
Pali Sh . 2024-04-05
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Megan and Nalin were both great at their service. The food was excellent
Jatin Kumar . 2024-04-02
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Excellent food, great service, good price, very hygienic and kind employees.
ozan kazan . 2024-03-17
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Awful service this place needs to be renamed as Karen's dinner. Staffs are just rude.
Mohan Dharma . 2024-03-17
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Great food, cheap & fast service. Best meal for easy light airport food. 10/10 - different range of food to suit all, perfect for a nice beer.
Tom J . 2024-03-16
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I’ve ordered here for a few years and never had anything negative to report. Pizza is the best I’ve had, always hot, delivered quickly with great driver and friendly staff whenever I’ve been in
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