Pizza Hut in Brighton and Hove

Had a great experience Emily was especially helpful thank you Emily

We came for dinner. Brilliant service and food. Server Pete was great. Fabulous value.

Most disgusting pizza I have ever had in my life. The pizza was still a dough! The chicken they use frozen and still Ice cold. It smells like chicken hutch. Disgusting really. And the staff was like working by force! I tried to explain but obviously they dont care at all. Never again...

keir was very good, helpful, and polite and made my pizza hut experience a breeze even with a 2 year old! xx

Great time out with family. Service was amazing from Keir. Very polite and helpful. 10/10!

From walking in we were greeted with a warm welcome which went a long way. Service was Awesome very good. The team were excellent with my diary allergy, Food was delicious I had the new chicken sizzler and wow that's pretty hot. Well done the brighton marina team thanks for a great experience.

Great Pizza Hut establishment - clean, friendly staff and not too busy. Pizzas are tasty as expected from Pizza Hut Nice to have nearby cinema and free parking at the Marina

Lovely experience thank you Emily see you again ❤️ 🍕 🥗 🍨

The staff were amazing, atmosphere was great, food delicious and everyone so friendly. The manager in the Marina was fantastic

Friendly and helpful staff, the food was also very good

Keir was very attentive, polite and made our experience great.

Went to this Pizza Hut yesterday and was served by Joseph. Food was okay- Service was excellent, really friendly guy with good recommendations.

Our server Emily was very sweet and really helpful with answering all our questions we had. Thank you

The G.O.A.T Pizza was flavourfull! The service was outstanding!

Been going here for dinner for a while and the safe is always super friendly

Keir was so lovely and helpful. His manager was also very kind to us. Lovely experience, thank you

Lovely meal Thanks Pete for impeccable service . Cheers

Keir has been very kind and lovely

Pete was fantastic, fantastic customer service. He was so friendly and made sure we got served quickly. He even checked to see that everything was okay. Will definitely be returning!

Good pizza and lunch buffet great price. Was served by Pete and he was absolutely lovely, very helpful and gave great service.

Pizza Hut was a treat but Keir made it even sweeter. So kind and checking in with the warmest smile to make sure everything was just right. He even asked which pizza I liked best so they could make more of it. It’s the little gestures that make a simple meal feel special. Good food and even better people!

We were served by Emily and they were wonderful thank you for making our evening awesome!!!

Pete was super friendly and helpful

Went with my granddaughter after school and was a lovely experience!

Emily was a great waitress with great customer service.

A special thanks to the lovely Emily - great service with a friendly smile!

Pete was great. Good food, clean restaurant. Good value. Thanks

great time pete was lovely and helpful!

Keir really looked after us very well, charming and very helpful Made our granddaughters birthday special.

Amazing service from Keir, very accommodating and lovely food

Booked a table over the phone as more than 6 people attending, which was very easy. When we turned up we were seen quickly and seated promptly, great atmosphere and Kier was friendly and quick with serving and stepping in to help when the QR code wasn't playing ball.

Great service by keir very friendly and excellent service.

Great tasting food and attentive service by Keir

Lovely manager, believe he's name is Pete. Was lovely and very helpful, any issues we had he sorted within seconds. Venue is nice and clean, very cheap and not too busy so got plenty of pizza and pasta, too feed a village

Keir was very helpful and friendly! Food was great and the ice cream factory was great for the kids.

Came for daughter’s birthday meal, company of 7. We were warmly greeted and served by Keir. We had the best time here tonight. Lovely food, attentive and fast service. Will definitely be back again soon!

Amazing service from Keir. Thankyou!!

Never having been to this Pizza Hut before, We came in with some vouchers and was sat down quite quickly. Asked to place an order via the QR and was struggling a little bit and Pete helped us. He talked us through what we needed to do and then helped us sort it all out and brought it all out and it was amazing. I couldn’t recommend his customer service any higher. A credit to Pizza Hut UK

Really great staff, attentive, constantly keeping the place clean and the buffet topped up. Thank you :)

Came here for our child’s 9th birthday, the staff were very accommodating and happy to help us with his birthday cake and bringing it out, as well as complimentary ice cream, Kier was very attentive, compliments to the chefs too! Great experience, thanks

Great place to bring kids. Service was fab and friendly.

Lovely meal at Pizza Hut marina today, food all hot and fresh & service by Keir was perfect. He interacted just enough. Thank you

We came here for a post gym lunch. We had Keir as our waiter who was polite and friendly. The manager was also here and very helpful!

AMAZING 5 STARS WOULD EAT HERE ON MY BIRTHDAY DEFINITELY Karmen Quinn 10 years old

Very good experience, had buffet with family and friends, keir was helpful, polite and professional throughout our time here. Food was cooked perfectly and lots on offer which was surprising given it’s a weekend and the sun is out

Feeling good and clean. Great service of Jerome. Thanks

Keir was a lovely server and was very polite. The food was lovely and I enjoyed the atmosphere.

We visit every week and Keir and his manager Brandon are really very helpful. They check to ensure we are happy and put things right really quickly. Salad bar is always kept stocked and clean. Drinks served promptly, and we leave with happy and well fed children. Been to Crawley, Chichester and Eastbourne, but Brighton Marina is the best hands down.!

Excellent treatment at all times, PETE the employee was very attentive, and good communication with tourists

We had Keir as a server and he was very helpful

Order was wrong fries was missing and got a another pizza that we didn’t pay for instead

delivery driver couldn't follow the pin drop

A pleasant trip made even nicer by great service from keir

Emily was great, a credit to the business

Chilled dinner in Pizza Hut Brighton Marina, very relaxed atmosphere helpful staff. Emily was great very helpful took us through any questions we had! Fan evening

Our server Pete was very good polite excellent

Visited during buffet, food was very nice staff were very friendly overall lovely visit will be back soon

Delicious food, really wonderful service. Super quick, very friendly and happy.

My favorite place to be! Atmosphere is great and the staff are always friendly and eager to help with any concerns or questions! Food comes out pretty quickly and the quality is good. it does need a face lift though, feels like we're stuck in 1999😂😁

Staff where helpful and couldn't do enough for us, food was tasty and hot. Overall very happy

I like a pizza hut, but the 'Scan this QR code and order from your phone' is a step too far. Way too complicated, way too many options. Why can't you book, take your seat, read the menu and then order? Seems like a much better option. On another note, when you have a salad bar, why not put some bowls out..... cold ones!!! Apart from that it was lovely!

Good food as ever, not quite Michelin star, but I'm not expecting that! Helpful staff, atmosphere wise it was a bit quiet for a Saturday evening but not terrible!

This experience specifically: Ordered online, collected about twenty minutes later. No trauma and nothing unexpected occured. I'd say 'Working as intended. Would do again'. Pizza more generally: It annoys me no end that it's just accepted for a whole industry to simply double it's menu prices in order to then push '50% off' deal vouchers/coupons. And who's paying for the 'small/ personal/ 'individual' size? Get a great big thick one and share it between a couple of friends - as the actress said to the Bishop. Ooh, saucy!

Went here for a teenager birthday. They all enjoyed it and the food from the buffet was brilliant. I liked the fact that you ordered and paid then you eat. More restaurants should do this to stop people walking out. Service was good for the parents who came to eat unexpectedly but the manager accommodated us all. Thank youm

Superb gem really as we’ve gone at 1pm on Thursday 30th Jan and isn’t too busy at all, this means unlimited buffet for £13.99 per person. Spoke to the manager Ryan who clearly explained everything about the unlimited buffet to us a few hours before as we went for a cycle previously. Good selection of pizzzas (6 or 7 inc veggie) 2 Different pasta dishes & salad bar stocked full with everything the old classic harvester salad bar would have had back in its heyday. The pizzas themselves are somewhere between a tops pizza / pizza gogo pizza & a dominoes. Our waitress Sanjana was very attentive to make sure we were happy & would actually refill our drinks for us as well due to it being quiet. This place is great if you eat before 3pm when the buffet finishes. It definitely deserves to be busier.

Sanjana went above and beyond today great service

£80’s worth of pizza purchased. The pizza was absolutely disgusting, paper thin. The sides were not even worth talking about either. The drinks machine was broken, therefore unlimited drinks were extremely limited. Food was just overall really poor quality for the price.

Lunchtime buffet! Thought ot had been done away with. Only place to eat with cineworld card in the harbour which is poor but not there fault. Bit tacky but buffet kept hot and topped up. Was ok for the price bit won't rush back.

The staff need to be a bit more loosened up as some look as if they'll be whipped is they do a bad job.

Tables cramped, food poor, service terrible, waited over half hour for table to be cleared.

The pizza was cold, so thin, waited ages, they forgot about my cookie until we mentioned it and they was like okay, very disorganised and slow

Siempre gran relación calidad-precio y sabrosas pizzas. Las recargas ilimitadas con increíbles sabores de cola son un ganador. Servicio rápido. ¡Los lavabos podrían mejorar!

Bad pizza. Slow pizza. Overpriced pizza. Maybe not even really pizza. It’s a shame to the name. Italy weeps at the poison that is… Pizza Hut.

Lovely food to fill the belly. Staff were very friendly, with continuously asking if our food was OK.

I ordered via just eat as I am disabled and was having a bad health day ... the order never arrived , they said they had given this to a driver , however it was clear this food had not even been prepared and they kept telling me to take it up with just eat and refused to cancel the order that had not been delivered saying only Just Eat could do this etc , staff incredibly rude and refused to find a solution, I will be now charged for food that will not arrive .

Vinimos aquí para una excursión escolar como una fiesta si 42. Dimos nuestra orden por adelantado para acelerar el proceso. Cuando llegamos, teníamos nuestros vasos de bebidas en nuestras mesas, listos para llevar. Nuestros entrantes llegaron en un buen tiempo y todo correcto. Nuestra red tomó, todo salió bien. El personal era impresionante, haciendo todo lo posible para asegurar que todos éramos buenos. Conseguir postres también fue fácil. A los niños les encantó la fábrica de helados, que estaba bien surtido. No puedo agradecer lo suficiente al personal por darnos una experiencia tan fluida. Gracias de Devon.

We went to pizza hut as we were not with much time before the movie. This visit was an absolute disaster, after ordering we were quicky served with the drinks but the pizza was not coming for more than 20 minutes. When the waitress was coming, she had an accident and spill all over the floor. Then they approached to say that this will take at least another 20 minutes. So we decided to cancel the order as we didn't have the time. No confirmation or anything was provided, so I asked for that. The manager came over with his phone to show me that it was on the system. Despite all the inconvenience, we were even charged for the drinks. No courtesy or any compensation. A waste of time!

Sorry not visiting again. Weekend visit. Staff were good, bathroom was clean. Food was poor. I had immediate reservations by the price, £16 for a 2 topping pizza was not viable. I usually use dominos or Papa John's and am accustomed to Hawaiian having mushrooms as well, so the first set back was the rather cheap amount of toppings for the price. So I opted for the unlimited pizza buffet. All in all, I think I took around 8 slices. The pizzas were rotated every few minutes, but were a let down. The pizzas are supermarket quality. The bases are not fresh, despite what is written in various places in the restaurant. They looked and tasted frozen, like the kind you'd buy from supermarket. The tomato sauce and toppings was then obviously put on the pre made bases by the staff, because it literally fell off everywhere, making a complete mess . BBQ chicken buffet pizza tasted the same as Texan BBQ stone base from the co-op. Expect slightly thicker base and more sauce, and obviously the £10 extra price tag. Let's take a look at the photos. The browning around the crust is what you usually get when you stick a Dr oetker pizza in the oven. Mushrooms completely dehydrated and lacked flavour. Just out of the shot is a redundant plate from a child who ate just 2 slices, of the rather unappetising pepperoni pizza, the poor quality pizza base wet with grease. Said redundant plate, a dump for the unwanted crust because there weren't actually any bins in the restaurant. The idea is that the staff clean up when you're finished. The ordering system is confusing if not a joke. I think I paid £30 for one adult weekend buffet and one child's buffet, because I ordered the wrong one, only once I started eating and realised nobody ever bought me a bottomless glass. So on top of the buffet I paid for, I also paid £3.69 for my drink, £3.50 or something for what was probably apple juice from concentrate, and then obviously the child wanted ice cream so that was an add-on as well. Can't compliment on the salad. I was deterred by it. Other types of salad in the red onions (and all over the floor), Had a few red onions but I was hoping to see olives which I didn't. All in all a complete waste of money for pizza quality I can get from a supermarket. The pizza base really lets it down. Firm like it's a frozen pizza base. I've had better quality pizza from dominos which tastes fresh, even firehouse grill in peacehaven for £11 gave me a vegetarian pizza that actually tasted fresh. The ridiculous price tag on a two topping pizza is not viable, the "for illustration only" pictures on the menu do actually look like fresh, sourdough type base, but can you take the risk? I never saw any staff in the open kitchen actually preparing a pizza base on the fly, if there was some sort of guarantee the standalone pizza was freshly made I Might have bought it. But given dominos typically have a £10 medium, £12 large deal (or 50% off all pizzas equating to the similar pricetag), I'm glad I didn't take the risk. Menu wasn't the easiest to follow, I spent about 5 minutes trying to work out if I was missing some sort of deal as the pizzas were so expensive. Cheapest one person "deal" looked to be around £19. Would have given 1 star, but the quality of the toilets, table cleanliness and staff friendliness was acceptable. Did not see hair nets, so the hair baked in pizza photo I saw on Google maps is believable. Won't be visiting again. I appreciate the costs are in line to cover business running expenses but jesus at least up the quality of the food .

Do not fall into the trap of tipping in advance! The restaurant is cashless and has you order via QR code, where they prompt you to tip before any service has been delivered. Food was good value and very tasty however the service was incredibly slow as the kitchen is pre-occupied with all of the delivery orders. We were waiting almost 40 mins after finishing our mains for dessert to arrive, despite chasing multiple times. Atmosphere isn't great as the place is full of loud children but this was expected so didn't detract from our experience.

Unfortunately, a really disappointing trip to this Pizza Hut branch. Whilst the starter and main arrived in decent time, we waited over 30 minutes after requesting our dessert for it to arrive. We had to ask three separate members of staff what was going on, and it turns out the first time we requested the dessert, the order was never put in. When I went to the bathroom, it was not clean and worse, the stalls lock was broken with no sign to say out of order, leaving me to pee with my foot against the door. Overall, waiting for such an uncomfortable amount of time was not how I planned to spend my Saturday night. I won't be returning to this branch, and would advise others not to bother either.

The staff were inattentive for the entirety of the visit and unbothered when I told them I had found a hair in my pizza. Not my hair as it was baked in. She offered to remake it but after I had waited long enough for the first one I simply did not have time to wait again. A real shame as I’ve always been a fan of Pizza Hut.

Really expensive and mostly all self-service.

The food was topped up very quickly and temperature was good. The service from the team was lovely, they were very friendly. The ice cream was my favourite part, the flavour was lovely and the buffet is very good value for money

We where popping into our local Pizza Hut at brighton marina . All was good just next to carpark not too far to walk in rain . As we approached the restaurant we where finally greeted by a member of staff , we could see just 4 tables of which 3 where just couples . I asked if I could sit in a area where I normally sit , I was told because low on staff we could not ? I said but you are very empty and it's raining outside , no!! I was told this is company policy ? So I said I would have to go to other places near by but a walk in rain . Pizza express where fantastic as they said we could sit wherever we could get a place . It was also not so busy but where very happy to be allowed to sit where we wanted as a customer. I will now boycot as I feel standards have dropped in this place . Unhappy customer , but very happy we found pizza express .

Honestly, I'm a bit disappointed with the food and the place in general. The garlic bread was cold upon coming out, and the chips just didn't taste good... however, the only thing stopping me from leaving a 2 star review is the cheese filled bites or whatever they are called. I won't be coming back and furthermore in the men's toilet the cubicle door doesn't shut properly. Miserable place

The usual pizza hut like many across the UK. We got two pizza "individual" to take away. One margherita and one pepperoni. Nothing special. Far too expensive and the size was ridiculously small. Total 30£ Not even in Portofino, or Saint Tropez!!!!! Never again.

This is wrest place I have been see single 15 inches pizza ,£36 omg and waiting for 40 minutes with bad service and bad attitude 😒 please don't eat there

This place is a joke, food awfull soggy pizza disgusting salads, tasteless, place is cold like in the fridge, they dont accept cash. Do not bother support small businesses rather spending money in this soul less places

Having read all the bad reviews, still there is no explanation or apologises to their paying customer's who keep the lazy untrained staff in their jobs. Food over priced ,salad repulsive, and service really poor

Worst experience ever!!! Went to pizza hut for our 6th wedding anniversary first time in a long time we have been out as a couple without our children, went in the whole restaurant was basically empty baring 2 other tables, sat down one of the Booth like seats where broken, was told to order by the QR code which was ok. The salad bar was completely disgusting it all looked like it had been sitting there for days some bits where watery and kind of frozen. When our pizza arrived it was swimming in oil it was dripping off the pizza when we showed a member of staff they asked what we wanted them to do about it! For the price they are charging the service and food are just day light robbery, the toilets stank and the locks on the doors didn't work there was Nat like flys everywhere! The staff are wondering around like zombies with the Attitude of not caring one bit. Over all the worst experience way over priced and complete let down.

Slow, inattentive, not bothered. Cold and unwelcoming vibe in this place. Felt like we were an inconvenience and staff were doing us a favour anytime we asked for anything. App is not friendly, and aside from the ice cream factory, food is underwhelming.

The waitress told us that the pizza we ordered was unavailable, which could have been erased from the menu of this branch in Brighton Marina. This was after we waited 20 minutes when we finished our salad bowls. I wish the menu got sorted out as there was a delay of our order being served. The cheesy garlic bread wasn't worth it as there was barely any cheese (mainly a blob) on each piece of garlic bread.

If you've ever had the Pizza hut buffet you more than likely know you'll be hard pressed to get a cheese or Pepperoni slice as these are the tastiest slices, chefs were on it putting out a good selection 👌 went on a less busy weekday so managed to get my fill of each. Cannot complain for 15.99, the salad bar was fresh and tasty 😋 (the secret is to crush the tortilla chips into your salad, also use the cheese sauce 👌). The drinks machine seemed to be low on tango apple syrup which is my favourite drink to see probably anywhere as its the poor man's appletiser but you know oh well 🤷‍♂️ the machine was one of the pepsi kind where you can make a drink with your choice of added flavours like strawberry or lime. Excellent service! upon entering we were immediately greeted at the door, seated and told how to order. Will be back 🍕 🔥

Giving a four star review for the friendly female server today (29/04 at around 8pm). She was incredibly cheerful and it was nice to see a smile! Conversely, the manager was stone faced and unwelcoming. I also find it odd that you are required to wait to be seated but then order via QR code. The food arrived quickly and was nice enough, although quite small. I wouldn't come here without a discount.

Greeted at the door by a tall, skinny, short brown haired, rude, sarcastic, thinks he's hilariously funny server. He proceeded to make my family feel uncomfortable with his odd behavior and over familiar creepy approach. Spent alot of money for Pizza that was like cardboard and came out looking like it has been cut with a spoon. Won't be returning

Missing items, poor customer service.

food came but did not received our beverage ad part of the meal deal.

We didn’t get delivered our full order! Half was missing , very disappointed and unsatisfied

I was not impressed with the service or the food from pizza hut as I asked for a chicken supreme gluten free pizza and when it came it hardly had any cheese on it and more tomato sauce then anything else and when I complained about the cheese not actually being melted or cooked properly I was told that is the standard of how their make they gluten free pizza that way so I got a refund which I have to wait 3-5 working days for and when I was asked for them to make me another one I responded by saying yes but never got one while I was expecting to wait for a pizza that was never going to come which annoyed me I highly don’t not recommend anyone to go to pizza hut as it really has gone downhill from when I was a kid. I won’t ever eat here ever again!!!

Went for an early dinner and was completely ignored by the staff while waiting for a table. The two members of staff spotted us but mindlessly carried on their conversions before going into the staff area. There were plenty of tables. Very lazy staff.