Pizza Hut in Northampton

Went with ten others for my grandchildren twins 18th. birthday. Never been before and not that keen on pisa so had the ribs with a sauce and french fries. Really great. Will go back. Liked the big range of salads for a starter. Nice place.

We were a huge party of 15 but were greeted well on arrival. There were a few hiccups due to a new chef but these were dealt with swiftly and with good customer service. Salad bar clean and plentiful. Staff are lovely and work very hard

Went here with family today, didnt book but seared me straight away. Salad bar was clean and fresh. Food was good within good time. I would say that the staff are lazy and I say this because, took 15min to come and take my order, a drunk was knocked over and staff had seen this and didnt help I had to fined blue roll myself and clean up myself no help whatsoever, a glass of dropped in the restaurant staff had seen this but only one member of staff had act on this there were no wet floor signs put down it was not blocked off kids were walking over Broken Glass. A member of staff tried arguing with another customer on the table next to me the customer was well within his right and was absolutely right about what it was on about. Non of the staff looked happy to be there. I will visit agen on a different day to see if it's any better. But I would say the staff need training or get new staff.

Nice restaurant on a busy retail park. Staff helpful and efficient if not overly so. Whilst eating the starters, they brought out the main course. This happened not once but twice !! It meant the pizza, when we were ready for it, wasn’t as freshly cooked but it was hot because we were told they were put back on the oven for us. They were nice nevertheless and I couldn’t fault the staff for friendliness and efficiency. My dinner guest was embarrassed by the whole affair however.

We were shopping at Riverside Northampton & stopped for lunch at Pizza Hut. We hadn't booked, but it was a quiet day. Our waitress was really helpful particularly with my 2 grandchildren. The pizzas soon arrived. They were tasty & the salad & drinks were all fresh. Definitely somewhere we would go to again.

Went in for the lunch buffet with misses and the kids. Got there at noon, there were hardly any pizzas out to pick from and the ones that were out were cold. The pasta didn't look much better and the pasta sauce looked like it had been cooking for days. Salad was acceptable and the best part of the meal was the kids ice cream. It's been probably 15 years since I've used Pizza Hut, and it will probably be 15 years before I try it again. Very expensive for crap food and service.

We visited this restaurant with a little ones and friends. They had the table ready for us however we had to have 2 tables as they haven’t got the space to hold 14 people. They had the table set with crayons and colouring for all the kids which was nice to see. We ordered the kids food from the kids menu of pizza’s, chicken & chips and salad from the salad counter. We ordered a few different mains for all the adults. The salad bar was nice but only half filled. No tortilla crisps only crumbs left and very few croutons. The rest of it was filled out and we all enjoyed a nice bowl of salad. The waiters were helpful and patient while all the kids decided what they wanted to eat, and we all placed our orders. The food cane out nice and hot and everyone enjoyed their mains. Dessert was the ice cream station which the kids loved. It had a nice choice of sauces and sprinkles and kids enjoyed making their own sundaes.

Pizza Hut is what it is. We have 2 local to us and I always choose this one. The staff are friendly. They will cater all your requests. On the whole it's clean and tidy. We usually have a separate party for the birthday boy and friends. Ample parking.

Decided to order a quick post Xmas pizza with pick up at this restaurant. Easy to order from the website, lots of offers and my wife loved the gluten free pizza which she said was hard to tell the difference from a wheat based pizza base. I had the the vegetarian which was very tasty. Will definitely return

Went here for a birthday tea with my youngest as he loves pizza.... usual spec you expect from Pizza Hut, actually thought the place was very clean and at 5pm.... there were more staff than diners! No breadsticks or pasta on the salad bar though.... is this a thing now?

Today we went to Pizza Hut for our lunch, we were very hungry and all we wanted was something good to eat without having to wait a lifetime. Oh but we were wrong. Very wrong. On arrival we had to wait 10 minutes for someone to acknowledge that we were here and wanted to have a seat bearing in mind that there was no cue in front of us, and when we did finally get to our seats we had a half hour wait until any staff asked us what we wanted to order. And that was only because we beckoned them over with arm signals!! Luckily we chose the buffet so were able to do the rest of it ourselves and not have to wait on the two ignorant waiters. We understand that it was a busy time but some people would have simply walked out! If we are looking for a quality meal around Northampton in the future we will look elsewhere, and only use Pizza Hut as a last option. If you have read this then thank you! I hope this has helped!

Visited for the unlimited lunchtime buffet. Seated straight away and offers explained. Salad bar good, but bowls were small whereas they used to be quite generous. On our first trip to get pizza there wasn't much of a selection as had not been replaced. Going back a little later there was a better selection as more had been put out. In general we had a good experience and enjoyed loads of pizza!! I felt it lacked atmosphere/music, if it hadn't been such a good deal probably would't be going back but we will as offered good value.

The salad bar is filthy, mess everywhere, the food wasn't great either. One member of staff on a busy Saturday midday. Manic and unfriendly.

My children chose to eat here. I haven't eaten in a Hut for years, I'm not the greatest pizza fan. The children obviously are familiar with the menu here and chose their main, desert and drink almost immediately. I chose lasagne with garlic bread and a beer. I was surprisingly pleased with my meal, the restaurant, the service, the staff, the whole experience so would not hesitate to return.

This Pizza Hut is losing its charm. Vegetarian pizza tasted ever so bland and was not at all tasty. On the other hand their cookie dough with ice cream is an absolute treat. Premises is always nice, salad bar fully loaded, staff is always professional & courteous. It is their food which needs a lot of improvements.

We have been using this restaurant for the last 10 years and we used to have a great time. Our last two visits were awful however. The first one , in December, the food was under cooked and the pizza dough was clearly raw and moist. The service was very rushed , it looked like their only objective was to get us out of the door.the salad bar was half empty.

On a weekday lunchtime they were not overly busy. Two wait staff on as I could tell. Between 1:20 - 2pm and they barely restocked the pizza or pasta. The choice of pizza was small and the time we were there, the hot pasta choices were not filled. There were a few tubes left but barely any sauce. I visited the buffet on numerous occasions (as I was collecting food for grandchildren and then myself) and this situation didn't change. My daughter went up last and still it had remained unfilled.

The food is average, better as a takeaway as it’s all very greasy and obviously not fresh. The food came out in good time and the prices are reasonable. Our waitress however put a mood on our night. Didn’t see her smile once and often was looking around to get her attention just to see her having a chat with other staff members. Definitely didn’t create a friendly atmosphere and acted as though we were an annoyance to her. Not impressed.

Popped in for lunch with my wife as a treat and hit the buffet. Great choice and easonable price in my view.

Can't complain, good deals/offers on, so good value for money. Tasty food and good service. Happy days

Pizza hut was like most of the others I have been to. The staff were friendly and attentive once seated. Was a little slow to get seated and surprised there was a staff meeting on the next table. However enjoyed the food and had a good chat. Would recommend. Had the cheesecake for dessert.

Four of us chose here for the buffet lunch was we have been previously and enjoyed it, today was busy compared to our last trip and they seemed to be struggling to keep up with the pizza and pasta demands keeps people waiting.

Okay so can't reserve at certain times of the day, why this is poor service ??? You (and we did as there are other eateries on site) go elsewhere if on arrival there is no room for your party.

I don't usually give anywhere such a bad mark but the salad bar was boring and tasteless, also not very cold considering the salad is sitting there for a long time. The macaroni pizza tasted good though. There were lots of children in there, mostly well behaved but some who were old enough to know better were just run around people's tables screaming and playing tag. I will not go to that Pizza Hut again.

We came for a post Boost lunch buffet and it wasn't the most successful visit. Our waiter was very friendly, but our table was quite awkwardly situated & he kept getting flagged down by other people before he made it over to us. When we eventually ordered we made our way to the buffet to find a couple of men just ahead in the queue for the buffet (it was a good 4-6 people most of the time) had piled their plates with almost all of the pizza on the counter which left us standing around waiting for more to come out.

Estuve con un amigo y pedimos una pizza cada uno. Ambos llegaron en pocos minutos, y la calidad era mejor que otras cabañas pizza que he visitado. La ensalada estaba bien abastecido y el personal era genial. Sin duda recomiendo comer aquí si tienes la oportunidad.

Pedimos dos pizzas a sin embargo tuvimos que hacer una parada en el camino a casa y necesitan un rápido calentar en el horno. Una de las cajas se quemaron y la pizza se arruinó. Rápida llamada a la tienda a solicitar un reemplazo y bajar lo fui a recoger. Llegada el joven ryan que nos sirve en nuestra primera visita y atendido mi llamada telefónica dijo que no habría ningún cargo en ya que habíamos tenido un contratiempo con la primera. Me gustaría decir que sus habilidades de servicio al cliente era excepcional cada vez que traté con él y la comida era fantástica. Las personas son todas a rápidas para quejarme y demasiado lento para alabanza he hablado con servicios para los huéspedes para decir todo esto, pero no fue dejado inspirado en realidad conseguir a través de la tienda, así que de nuevo gran trabajo Ryan gracias por su servicio y volveremos más

Fuimos allí algunas veces con 2 niños, de 9 y 11 años, buen día, pizza fresca, sabrosas comidas para niños, un montón de ensaladas, gran ambiente, sólo que no podía ser postres dulces. En general, lugar que vale la pena ir a

Venga aquí bastante a menudo para el orden de la colección. Siempre te sirven por el mismo tipo que creo es el gerente? Él es genial! Siempre nos informa de las mejores ofertas gratis y bebidas calientes y frías mientras nos espera. Siempre tiene un chat y una risa! ! Servicio de atención al cliente en su mejor! !

...But a little pricey for what you get. Guess they've gotta get back the money for free salad cart and drink refills

My son chose to come here for his 9th birthday so we all went along for a family meal. I pre booked and our table wasn't ready when we got there... no real issue as it was soon ready for us. There was a big group of us so a bit of a wait for food, one family's order was completely wrong so there's was taken off the bill. My son ordered Italian base but got deep pan.. again no real issue and due to long wait he was hungry so just ate it anyway! I had only ordered starters of chicken bites which came out after everyone else had finished... they were not nice! When complaining about them the manager again took them off the bill and immediately removed them from the table so there was no chance of me having another bite!! Fair enough they were awful anyway! We also complained re the kids order being wrong and instead of apologising or offering any form or good will gesture.. the response from the manager was 'well we did offer to cook another one' We had waited long enough for our dinner the last thing tired and hungry kids need is to sit and watch other ladies eating whilst their dinner gets taken away from them! We had spend well over £200 and to argue about the cost of a kids pizza in comparison just seemed poor customer service! We did eventually get it removed from the bill! (Yes we have that 1 awkward one that won't give up until justice is served!) So along with poor food and poor service I think it's safe to say we won't be returning!

went for my grandsons birthday, as we do every year (His favourite) The service was brilliant as were the waiters. Nothing was too much trouble

Our son wanted to visit as it was his birthday and he had also been at the Cub Scout 100th party nearby.Our son enjoyed his meal as ever, especially the Ice Cream Factory desserts which are his favourite!Our waitress, however, was more interested in chatting to her friends on a a nearby table rather than serving the customers in the restaurant.Wife's pizza was described as having caramelised onion, but instead had raw red onion as the topping!Otherwise an ok meal.

From the moment we went in there was always someone available.Even though people had booked we were still seated first as we were there first.The staff were brilliant,always available and assertive.I would definitely return.

Came here with my friend;- we had two individual pizzas, garlic bread fingers & onion rings.Pizzas were lovely! Garlic bread fingers were literally just piece of garlic bread (name should be changed as we expected something a bit different) & the onion rings could have been cooked for a bit longer.We'd score 7/10 & will probably return

Question asked were do wanna eat McDonald's or Pizza Hut? Good choice and very welcoming staff and we all raided the salad bar and both had Little Heroes which was good value and my Meet Feast on thin base and BBQ sauce which was very enjoyable indeed with nice place for families!

Great Customer service, extremely polite from the 2 young lads working last night. It was quiet so would hope it would be the same should if be busy. Will definitely recommend and visit again

Took my daughter and 2 of her friends for lunch. Friendly staff, good service, I had a light pizza which was really nice, love the fun drinks section where you can blend your own.Decor is shabby and the seats very slippery

A clean restaurant with fast a friendly service. I find the pizza to be expensive for what they are but cheaper than some. The sharing pizza is a good size for 2 but not three if you have a decent appetite.

We attended here for my sons birthday meal with family...five of us in total.We got here at 6pm and we're seated straight away.The waitress was friendly and offered us our drinks nice and quickly.She explained the menu options to us and was extremely helpful. The food which was pizza, sweet potato fries, nuggets and garlic bread were spot on and served quickly.We also used the help yourself salad bar which was also great and well stocked and tidy.I cannot recommend this pizza Hut enough...it is also very clean and of a good standard.We will return again soon.

I looked at all the reviews and most of them were negative, however my children were insistent so of we went. The actual restaurant is located in a business district, mostly selling cars rather than entertainment district so there is not a lot to see and do unless you like looking at cars. For me it was convenient as one of my sons went to a party nearby.The building is square and modern set against similar KFC / McDonalds. There is absolutely no imagination. Anyway I didn’t come here for the art and outlook. On entry to the restaurant I was quickly ushered to a seat with drawing materials for the children. On the menu there was a children’s menu which my two children opted for. This involved ordering a Pizza, getting a salad bowl from the bar, eat as much as you want, Dessert involved going to an ice-cream factory and having as much ice-cream as you want. So all in all a great offering for the children. Mine were happy.I myself ordered an American steak & pepper Pizza which was great. It made a change fro going to Pizza Express.Generally speaking it was a good experience and the food is tasty although most of it is do it yourself service.Be warned however children don’t know when to stop eating so my children felt ill after they had finished.

Pizza Hut Riverside is probably the best out of the local Pizza Huts around. It seems whenever we go to any pizza hut, there is always one mess up! This time it was that they left the pizza in the oven too long, so it came out burnt. We were offered a replacement free of charge and we could take the burnt pizza home. This seemed more than okay. We regularly go to Pizza hut (about once or twice a month). We never got the burnt pizza, but this did not matter.

Go here for good food and good prices but don't expect much attention from staff. We were seated quickly and our order taken relatively quickly. After that no check backs, no offers for further food and when we left nobody asked if we had enjoyed the experience. We stacked our plates (after waiting to be cleared for ages) in clear sight and staff walked past a number of times ignoring us, eventually we were cleared when we caught a member of staff and asked for the bill. It took another 10-15 minutes to pay by card. I know it's only Pizza Hut but staff were inattentive and uninterested - only one young guy had the initiative to come over and ask if we were ready to pay.

I have to eat gluten free and hadn't been to a Pizza Hut for some time although I thought they had pizza I could eat. As I entered I checked that was the case and was warmly welcomed and shown to a table. My menu options were explained and I was given plenty of time to think about what I wanted to order.My order was taken and I was invited to use the salad bar which had plenty of choice. I queried the possibility that one item, the beetroot, that I could eat had what looked like some mixing of other products. It was immediately taken away and replaced with fresh - very impressed. My veggie pizza was obviously made fresh and was very good. A good amount of topping and the manger later came over to check it was ok.Personal preference would have been for slightly less loud music, but excellent service, a lovely salad selection and a delicious pizza meant I enjoyed a very good lunch.

We were seated fairly quickly but it all went downhill from there. It took twenty minutes for a server to come to us and to be honest she had no clue whatsoever. My wife asked for Southern Comfort and lemonade and I wanted a bottle of Carlsberg. She was so intent on selling me two bottles for six pounds she did not know that it only applied to a different brand. When she asked if we were ready to order food I said we had been for the last ten minutes. She said they were busy but only had ten people in. When she saw me looking to see how busy they were she said she would get someone else to serve us. We left without being served. That young lady had a severe attitude problem and they have lost a customer. We went to another branch in a different town and the difference was unbelievably better.

Waitress was friendly and capable although we only saw her when she took our order. Then had new waiter.Ice cream Factory had run out and ice cream was replenished. The choice of sprinkies was very poor Just coloured sugar no sweets smarties jelly tots. Asked but waiter just remarked that there were none out. Obvious to me. Also we were informed that they stopped giving Parmesan out 2 years ago. The waiter seemed lacking in customer service. Disappointing.

We arrived after 3pm. Had to wait to be seated even though it wasn't busy. I had to ask if we could order after 10mins. We had already been and got our drinks.Table was cleared even though we were still eating! The air conditioning was on and its minus temperatures outside! I had to sit and eat in my coat! Only positive was that the food came quickly

Service was slow even though it wasn't busy, looked at me like I was speaking Chinese when I asked for a lasagne!! Took about 10 years to even get cutlery then the food was just about warm. Im not one to be moaning but my dessert was sold out too when I ordered it. Got free mozzarella cheese bites (pieces of cardboard) because it took a century to get my friends side dish... i may of well washed my hands on the flooded bathroom floor and got HIV from the blood left on the toilet seat despite telling a member of staff.. Not impressed

We have eaten here many times, but this was my first visit in over a year.We opted for the lunch buffet & there was a good selection of hot fresh pizza. Some places hot hold items for way longer than they should but this time it was lovely.We also had some of the pasta, altho this was a little chewy for my liking.My favourite part is the salad bar, such great choice topped up regularly and sauces too.My only disappointment with Pizza Hut is they no longer have the Parmesan shakers on the tables and I always forget to take my own!We also liked the self service drink option with the flavourings, I had strawberry Pepsi...can't get enough of this stuff!We left without desserts as we were just too full, it's a great lunchtime price.This hut is also close to many retail outlets in case you wanted to shop afterwards.We will return here in the future.

I came with my sister in law and son for the buffet the pizza wasn't great it was just warm .. We were going to have the ice cream but it had defrosted they turned it back on to refreeze it which in the past my sister in law had got Ill from having so after waiting for 5 minutes to have it we decided to leave.. One staff member spoke to the waitress helping us like absolute rubbish.. The coke tasted like soda .. There was no floor staff for 5-10 minutes when we were looking for someone.. Over all very disappointing

Visited as a group for a friends birthday. Nice atmosphere and friendly, helpful staff. Food was very fresh and really tasty. Service a little slow however, else would have been 5 stars.

Disappointing with slow service and tired salad. The staff are nice but it's easy to be totally overlooked when they are busy. I have tried the takeaway and it is also painfully slow.

Excellent food, plenty of choice, and a very pleasant atmosphere to eat in. We visited as a party of seven, for a birthday treat.

Met my husband here for the lunch time buffet whilst he was working and it's perfect for that. Straight in and out with excellent, hot, tasty food on the buffet. Refill drinks and excellent salad. Great value for money. Only thing I would like is quicker turn around on the bbq base pizza!!

The buffet is great value for money at Pizza Hut. The salad bar is immaculate and choice of salad is good too. The was a constant flow of hot pizzas being put out. Staff provided a friendly service. I would recommend for when you are feeling very hungry!

Went with my husband as we didn't have much time and the buffet was, well, self explanatory and we could cost art immediately. Salad bar was full and fresh, lots and lots of choice pizza wise which was nice! Didn't try the pasta so can't comment on that but we both felt a bit sick at the end we ate so much! I love that the drinks machine has so many options as Pepsi max cherry is my favourite :-) overall a lovely lunch for a small price!

Had to wait 20 minutes for a table. Had to wait just by the door with all the others waiting in the cold. Food ok but had to wait a long time for it. Waiter wasn't great - had the look of I really dont want to be here and wasnt very helpful. Probably wouldnt go back

We went there for my Granchilds Birthday, we ordered pizzas with thin and crispy base but when they arrived which was quite a long time after we ordered they were soft and chewy not thin and crispy. Apart from that the chips and onion rings and salad were good, and the children loved the Ice Cream Factory. Our waitress was very friendly and helpful.

Have eaten here many times as a family and had no complaints.. Collection service is obviously not given as much time or effort by the management or therefore the staff. Ordered a meal deal and they got the pizza and a side order wrong so had to wait to be cooked-asked for rest of our food to be kept warm but when I got it home it was cold, greasy and inedible . I was given the incorrect side order free but don't eat it anyway so not much point. At no point did anyone apologise for the mistakes just said " oh what a palarva" . .....I'd go to Dominos next time.

We were a group of 20+ who were pretty well looked after. Neither the customer service or the salad bar, were of a standard I'd expect, though I did enjoy the Salmon Pasta Bake with a portion of Garlic Bread... ;-)

Took our two young grandchildren here, quite reluctantly as we weren't sure what to expect, the children's menu wasn't extensive but they really enjoyed the pizzas and the ice cream factory was a huge success, adult meals were a little pricey for what they were but enjoyable enough, the service was faultless, the children were treated with patience and respect and the waitress couldn't do enough for any of us, will definitely go back when we have the children that is

Went to this Pizza Hut a year ago and it was great! Staff were friendly and helpful. Was seated seconds after arriving and then handed menus. Selection of pizzas,starters and desserts was amazing. Prices were reasonable. You could have as much salad as you wanted with your meal for free. When we finally decided what we wanted the waitress came over and took our order. Shortly after our meal was brought to our table. The pizza was very tasty and so was the rest of the meal. Was really impressed with this Pizza Hut and can not wait to visit again soon.

We went for the lunchtime buffet which was good value the pizza was restocked quickly and so was the salad and pasta. Overall a good value lunch that did'nt require waiting. The staff were friendly but the wait to pay was a bit long as not enough staff on.

Not much i can say really, but the pizza is good, waitress service is good, toilets are fairly clean. I don't normally have to wait long to be seated or served which is good so all round its good

A very interesting selection of Pizza and very good salad selection too. I was pleased with the inclusion of apple and grapes. The Pizza was hot and fresh and it was a relaxing atmosphere. Music a trifle too loud making conversation difficult but service was good. Unfortunately the Blue Cheese dressing ran out and even though I did tell a server it didn't get replaced.

Friendly staff. Food is what you'd expect from a Pizzeria. I normally have the lower fat pizza which this week, was vastly better than the normal 'cardboard' based pizza. It had more topping and was much tastier. The salad was good and fresh. A good midweek treat.

After almost 15 years of being unable to enjoy pizza, Pizza Hut start having goats cheese on their menu. The menu clearly states goats cheese and listed the other vegetarian ingredients excluding any other cheese. The pizza looked good apart from the sparingly positioned toppings, after a slice I realised that they had put cows mozzarella on top of the pizza, which I am allergic to. I immediately called the manager who I asked if the goats cheese pizza was listed on the menu as having mozzarella on it, his immediate response was that he thought it did, upon getting the menu he found it did not, he then advised that they top every single pizza with mozzarella. I explained that if the menu does not state it is on there it should not be there as many dairy free forums have been talking about this new development at Pizza Hut. The manager offered complimentary new pizzas. The service was good and the pizza is ok but you need to ask if you have allergies.

My son will be celebrating his 7th birthday later this month and I have just been into this restaurant to book a 'build your own pizza' birthday party as advertised online only to be told that they only do these on a Saturday or Sunday morning at 10:30am. I thought it would be fairly reasonable to be able to book for a Friday (his actual birthday) at 4pmish......obviously I was wrong. After a call to customer service who told me the manager of Riverside would call to 'sort it' I received a call from 'Daniel' who basically reiterated that they only do them on Saturdays and Sundays. When I explained that the Saturday my son had a football match and on the Sunday we had family visitors for his birthday, there was the attitude of take it or leave it"............so I will leave it but not before letting anyone thinking of booking a birthday party here to think twice. The custMy son has spent many on hour gazing at the Pizza Hut website which gives information about the parties and at no point does it states that you can only book for certain days/times. Could this be called FALSE ADVERTISING?????I now have a devastated 6 year old to deal with.......thanks Pizza Hut!!

We called here for a takeout when staying at a nearby motel. Nice clean, modern restaurant with a good design for collecting in the foyer. Car park was near full and it was very busy. The staff were very welcoming and helpful. Whilst we waited the manager came and offered us complimentary drinks, insisting we help ourselves from the machine in the restaurant. He did this for the other customers too, which was a nice gesture. Gave us extra dips with our meal. Nothing too much trouble. Food was nice and tasty. Pizza a little soggy, but nice. I'd go back in an instance.

Went with family over the Bank Holiday weekend whilst we were on holiday in this area. It was quite busy but by the time we were seated the restaurant was starting to empty. Our waitress looked after two tables (one was another party of 5) and ours a party of 5 also. The other tables along the side were empty. We waited 15-20 mins for the waitress to take our order (we were just on the point of leaving). It then took over 15 minutes for the 5 drinks and salad bowls to arrive. The waitress was not serving anyone else just talking. Again we were on the poin of leaving, we had been sat at the table 30mins with no drink or bowls. When the pizzas arrived they seemed soggy. The service did not improve.We were very disappointed as we frequently dine at pizza Hut (Ashton under Lyne - our local one) and we have never received service like this before or soggy pizzas.

Pizza Hut - Riverside Northampton. Recently visited with friends and children. Food was bland, got what we paid for. Facilities were poor - baby changing/disabiled toilets out of use, waited 10 mins for a manager to inform me of this, and no apology, had to change baby on ladies toilet floor - not ideal. Will not return

We went as a group of 16 to Pizza Hut at Riverside, having asked (beforehand on the phone) for a table for 16 with balloons & a cake as we were celebrating a few birthdays. There was a table for 12 set up (with no balloons or cake) and the hostess suggested the 4 children in our party sit on their own...! Er, no? So we all managed to sit together & some balloons were hastily brought out. No cake, though (it didn't appear at all, it seemed to have been forgotten).The waitress, to be fair, was very good as there were a lot of us, but my meal was FORGOTTEN and she came over to say we wouldn't have to pay for it as I'd waited 20 mins longer than everyone else. The food was ok, my cousin had a doggy bag because he couldn't manage it all. Disappointed about some aspects of our visit but the waitress as I say was great.

Great for a quick lunch, service was good, food nice, like the refills on drink and unlimited salad.

Decided to visit Pizza Hut at Riverside retail park in Northampton. Waited quite some time to be seated even thou the restaurant was empty. Hardly anything at the salad bar, no bread sticks, no coleslaw or potato salad. Tables around us left dirty with plates and glasses on, not cleaned away. Poor service and cleanliness.

Went on a weekend to pizza hut due to the kids.Was pleasantly surprised as we all opted for there buffet which is brought to you on the table. I only had to get up to get my own salad which was nice and a selection of pizzas and pastas are brought around to you. The only issue is that sometimes there is a wait between each individual pizza, other than that as good as Pizza Hut can get. Thank You

Note: This review is for the Pizza Hut at Riverside, NORTHAMPTON not Norwich but that doesn't have a page yet.Just yesterday my partner and I went to Pizza Hut. When we went in there the place was empty despite us being told on the phone when we booked it was almost full. We got shown to our table which was a tiny little two seater by a mirror. Behind us there was this absolutely AWFUL family of two guys and two kids. The kids had no manners whatsoever and the was zero discipline. Not Pizza Hut's fault granted but a reminder of why I hate it in there.The waitress came over and asked us for drinks. We both went for Pepsi Max. She informed me us that these were free refills and there was a self-serve machine just by the ice cream factory. When she came back she brought over two empty glasses with ice. Right..... so we told you want we wanted but you thought "oh well I'll get them to fill it up." Well you've lost your tip LAZY.Unlimited salad was passable but the bacon bits weren't there again. As my mood starts taking a downward turn the pizza arrives. It was at this moment my partner and I said never again. The food is awful. Every time I go the food is fatty, salty and greasy. I managed to put half of mine away, my partner a quarter. There are some beautiful Italian restaurants in Northampton; why we didn't go there I'll never know. I can only plead insanity. Dessert we didn't bother with, always buyers remorse with Pizza hut desserts. Took our bill for £33!!!!! and left. It's my birthday in two weeks and 10 of us are going for an Italian. Will it be Pizza Hut? Don't bet on it. (My apologies for Norwich; this was Northampton we experienced this)