Pizza Express in Northampton

I only popped in for a coffee this evening, but while I was there the staff were nothing short of welcoming, polite and friendly, and I get the same service every single time. Pizza Express has pretty much become my local coffee spot haha! (Though I do pop in for food too, it's delicious) Thank you for being awesome and keep on doing so, you're all doing an amazing job! ^^ Edit: 5/4/2025 all I can really do is edit the review 😂 but had met Dimitar today, lovely gentleman, so patient with me and my littlun, wonderful service and always a pleasure eating in restaurant. Also tried the Pollo Italiano special today, I'm going to have to order that again.... Thank you guys for continuing to be awesome 😎

I like the variety of dishes. Nice glutenfree options and warm service

iam waiting for 2 hours just for 2 pollo pesto pasta and now ia put on the bin because cold food ia not recommended theas restaurant

We celebrated our daughters birthday at Pizza express. Everything was amazing, the staff very friendly, the food- fresh and tasty, the kids enjoyed making their own pizza. Big thanks for everything and highly recommend this restaurant. 👌🏻👌🏻

The staff were brilliantly helpful and attentive. The food was delicious and delivered really quickly which was exactly what we needed. We were really grateful they listened to that so that we didn't miss our workshop afterwards!

Delicious food, great service. Thanks Lauren :)

Amazing waitress, funny, friendly, helpful and very patient as I take a lift time to choose my food lol. Thank you for yet another great experience. See you next time.

Quite simply the best pizzas! Delicious!

Not happy with the delivery service the food would be fine if delivered on time and kept warm not going to waste my money again

Maybe a bit cheaper at the moment but made with no love poor quality

You’ve delivered my food to someone else not me, I need my food or a refund now.

The time window kept getting pushed out and the food was cold by the time it arrived

Thank you for the brilliant service @Claire. You provided us an awesome experience (we went out with our family and children and we've been given a table upstairs where was quite and comfy). Overall, delicious food and desserts.

Came for valentines. The cocktails were nice and well worth the price! Unfortunately they didn’t have any cognac when it’s on the menu. They need to increase their range of spirits! Served by a nice chap upstairs. There was a long wait between courses and the restaurant wasn’t even that busy. The staff that bring the food up from the kitchen didn’t even know the table numbers, so would just stand around waiting for help, which is slightly awkward. Nice food apart from the mozzarella sticks were literally soaked and dripping in oil… yuck! And there was also some blue paper towel floating in my drink… I did make the server aware but would have been nice if they took it off the bill or something

Would have been nice to have tthe right pizza

Order not delivered. Driver called and had incorrect address, pizza express said to contact just eat-no contact details for them!! Ordered at 6.50 & at 8.50pm driver called & had wrong address! No help and no food…very unhappy -ZERO STARS

Food was good and service. However I receive a voucher for free desert for my birthday. On the voucher doesn't say which desert. Order Francesco Affogato from desert menu and it's not valid...how come it's the same price as others . Really disappointed. Wouldnt be rushing back based on this. False advertising. I would order it otherwise...

Nice setting inside this pizza express waitress was really good and attentive

All the ingredients were stuck to the box and it was just the base left. Very poor delivery, seemed like he dropped them

First time ordering from pizza express and although the food was nice the time it took was way too long it kept changing and going up and up. We have young children waiting, such a shame as I had high hopes.

Missing the only pizza on the order.

A lovely evening with delicious food and an excellent experience . Many thanks to Camelia for her exemplary service. Carol

The delivery was late. And food was cold on arrival. The pizza is usually really good but today the delivery service let this down….

little more toppings would of been nice

Food was not delivered even though it was marked as delivered. Tried to contact customer service and was told that it was delivered to a “safe place” and that the driver tried to make contact several times. Neither of these were true and JustEat are refusing to provide any evidence of the alleged contact or proof of delivery. Now I am left out of pocket without even and acknowledgement from customer service (or lack of). Shocking service and will not be using the platform again.

Just received our food. So disappointed. For the amount we paid even with the discount, the meatball pasta bolognese was burned on the top, macaroni was tasteless and pizza was definitely not size stated.

Such lovely staff. Nice peaceful environment, love the food.

Food was completely cold. Pizza base was soggy.

I needed to eat in a hurry.as I was in Northampton for a trade union conference. I love pizza express, as usual,I was not disappointed, the staff were amazing,food was of the highest standard, great value for money, highly recommended

Absolutely dreadful £45 for cold, uncooked pizza

Shocking!!!! Delivery driver basically drove round Northampton before putting our food over the boundary fence near my house saying ‘it’s not my fault’. Coke boiling, all the food cold and all the boxes damaged. 0/10!!!!

Fast service, lively staff, excellent food!!! Would 100% visit again

Excellent customer service I had in the Northampton Derngate location with food quality 100% tasteful. Now I am addicted to Pizza Express Pizza only much.

1st order was never actually received by Pizza Express despite it saying it was. It was only when I called Pizza Express direct they said it had not been received so I had to be cancel and re-order. The 2nd order seemed to take for ages to actually be ready for delivery and it seemed the driver was on his way, lost location and then was no where near my house. Then back online. It was delivered eventually but not hot. Very disappointing.

Our only criticism is the le reine pizza only had 6 olives on it and my GF base was slightly undercooked. The GF dough balls and GF chicken wings were 10/10!!!!

We were a big group and the staff were amazing, very helpful. The food was very tasty.

The pizza was great, but the lasagne was burnt on the bottom. Very disappointing.

Ordered a vegan pizza and it came without the vegan cheese. So all that showed up was bread and onions. If I was told they ran out of the vegan cheese I would’ve ordered something else

Food was absolutely amazing. Had the pollo pesto and it was delicious

Delivery time was extended which I assume is the reason it was cold on arrival. Good flavour & driver found my flat without having to call...but it wasn't even warm :(

Fabulous food. Tasted fresh despite travelling 3 miles and being 20 mins late

Rude and Racist Staff at Pizza Express I am appalled by the treatment we received at Pizza Express. The staff told us to “wait outside and don’t come in until we say so,” and their dismissive attitude only worsened once we were seated. It was clear they treated us differently from other customers, and it felt like outright racism. They ignored us, acted annoyed at any request, and made us feel completely unwelcome. I am disgusted by this experience and will never return. Avoid this place if you expect respect and fair treatment.

Food was great and packaged nicely. Delivery driver was on time and very polite. Will definitely order again!

Pizza didnt have any sauce in it, for double pepperami pizza it had very few on it, pizza doah was tough, and not even cut into slices we had to pull it apart, petty much the same with the build your own

Always loved the pizzas from them the toppings are yummy and you get more of choice than other pizza takeaways.

We had yet another delicious pizza cooked by Ryan at Pizza Express Northampton. Camelia provided great service, attentive and friendly and her suggestion of Tiramisu for pudding was pefect. It's a great place to grab great food right by the theatre and film house.

Huge thank you to Pizza Express Northampton. They managed to squeeze us in last night despite being busy from the festival. Excellent service

Just wanted to say a big thank you to Pizza Express Northampton, they managed to fit me and my family in for dinner last night when they seemed to be busy!

was a bit cold when it got here

As a regular user of Pizza Express in several towns I know pretty much how it all works as far as service and quality go. Northampton is no different, we'd booked our table online and on arrival were shown to our table and our drinks order was taken. We ordered food shortly afterwards and it soon came out, well presented and piping hot just as we'd come to expect at other outlets. Staff were very pleasant and super quick getting a second round of drinks etc. And as a footnote I'd like to say that as a Blue Light card holder, you never have to tell them you'll be claiming a discount until you pay, so no reduced portion sizes just because you're not paying the published price. Excellent all round and I certainly recommend it to anyone looking for a decent quick meal when in the area,

10/10!!!! Delivered on time. Food was hot and delicious. No complaints at all.

pizza under cooked, chips cold and under cooked.

Amazing food, service and location

Bland, over priced. A slither of cake for £7 is a joke. The sauce pot was tiny and came half filled. Potato chips were half cooked. Really dropped in quality and over priced in that regard. Disappointing.

I never got the food and app says delivered???. order was initially for 5pm delivered and 2 hours late and then says delivered yet not delivered ???

Meatballs were grisly base was dry had a funny taste to it not very nice

Nice and tasty pizzas. I recommend. And definitely, we will order again. We were very surprised with the pizza pallets, nice idea and we put the pizzas on the table nicely.

Pizza and Bruschetta arrived completely cold by delivery guy on bike. Need to reheat everything, and that's changeythe taste of foos.Bruschetta was completely messed insided. I'm not ordering fresh pizza to eat it like from next day.

Food is so cold it feels that it was in a fridge. Unedible

It was tasty, but the pizza arrived a bit cold and some of the crust was soggy.

Order was delivered 40 minutes late and was cold and inedible

just ordered a garlic bread and it's pathetic in taste.

ordered mac and cheese off just eat, craftily changed order to being prepared so i still had to be charged nearly 20 quid out of pocket, even though i had been called personally by the restraunt to be told they had no mac and cheese (never said that on the website) will be taking legal action...

I originally placed my order at 7:30pm, Just Eat originally gave an expected delivery time between 8:15-8:35. This was pushed back 5 minutes at a time until it said 9pm! I tried numerous times to call the restaurant, to no avail as either they had an issue with their phone line or the staff were pretending they couldn’t hear me! When eventually arrived, the driver said he had been waiting for 45 minutes at the restaurant as they only begun cooking when he arrived! NOT GOOD ENOUGH!!

food was barely warm when it arrived...cold soggy pizza not ideal and lately it seems that all orders with pizza express are not warm enough..😕

Food was alright but tiana’s service was lovely and attentive!

I was there with my family for dinner. The food was delicious, the staff is friendly. I would definitely recommend the place to friends. ❤️

We had our intimate wedding reception at Pizza Express and can't thank the staff enough for helping make our day so special. The food, as always, was fabulous and the service couldn't have been better...everyone was very friendly and professional. A big thank you to Jack and Tiana who helped us set this up and were our lovely servers on the day. We were given the upstairs space to ourselves and allowed to decorate as much as we liked which just added to the atmosphere of our day. Thank you again!!

Delicious hot food delivered quickly and efficiently, friendly delivery driver.

Delicious food tonight, with good attention paid to allergies. Excellent service, our waitress was lovely 😀

where is my order I paid 20 pounds

Food wasn't available, shows as delivered, but haven't received anything. Now I have to deal with their incompetence and I have to contact justeat.

Pizza didn’t taste cooked & crusty was far too chewy. The potato salad seemed frozen. Haven’t tried the other two items yet.

Delicious pizza with excellent service

If you want two thin small pizzas, a pasta, two soft drinks, small garlic bread and dough balls for £70. This is the place.

The food was overcooked and cold. The courier didn't bother to ring me when he arrived after he didn't see me and just waited 13 minutes for my food to go cold. Shocking service.

Waited 2 hours and 10 minutes and the food was cold

The meal was fine, if overpriced for what you get, and the service was almost good. I was pushed into downloading an app for some free dough balls - which didn’t seem to want to work but the waitress bought me some anyway - delightful. Great service? I tried a few more times to get the app to work but without success - it wouldn’t accept the verification code it’d sent me - but I couldn’t really ignore my girlfriend’s mother, who was taking me out to dinner. The waitress reassured me that other diners were struggling with the app. To my shock, when presented with the bill, the waitress announced that I’d be paying for the dough balls (at £5.75) as I hadn’t downloaded the app… I wasn’t given a warning or any help. Sure, this is the spirit of the rules - but appalling service. I won’t ever return, and wouldn’t suggest anyone else to go, until they learn what customer service is.

Best vegan pizza I ever had. New vegan mezze was amazing.

Great spot for dinner before our visit to the Derngate. Speedy and friendly service, food was standard Pizza Express tasty. We booked our table for 6pm, it was quite busy with theatre goers.

Extremely poor service. Lack of concern, lack of communication. I ordered a pizza through them and they didn’t deliver it, denied all responsibility and made minimal attempt to fix the situation they caused. Very poor management.

Service was a bit indifferent. We were at a tiny table, but the server never offered to clear away the empty bottles and glasses, and seemed to feel like it was an imposition when I asked him to, although they weren't busy. Their vegan mozzarella is very mayonnaise-like, so I'd give the vegan garlic bread (which is slathered in it) a pass next time. Pizza and dough balls were good.

Food arrived cold and didn’t have Tiramisu but was offered cheesecake asked for a receipt got one but missing all the delivery charges

very poor quality. pizza so bland, dry thats why it is a promotion

Staff were amazing and made our friends birthday meal the perfect experience. Not only was the food made with high quality care, but staff were on point with fast speed of service and when bringing out the cake they joined in with wishing our friend a happy birthday. Atmosphere was perfect night out/meal vibes and I just can’t recommend enough!

Lovely pizza let down by being delivered stone cold, and a 75p dip that was literally a teaspoon in a pot 10x the size. If you ran out of dip, give me another. And have a word with the delivery driver, was he waving it around out the window for it to arrive so cold?

Possibly the worst experience of food eaten out in my life, and I have dined out a lot all over the world. I cannot fault the staff, they were brilliant, but the food was just awful!! and completely overpriced, after all its just pizza, dough balls and garlic bread!! The large over priced pizza is just a stretched out classic at twice the price, twice as brittle and same amount of toppings (we checked!), also no CHEESE! Dough balls and bread were just mushy flour and water with essence of garlic...don't start me on the mushrooms, or shall I say, balsamic with a very few over stewed fungi, how can you get this so wrong? First and last visit, never going back, Dominos all the way!

Arrived really quick but came cold and uncut and folded on it's self

Took forever to deliver my food. Man kept driving round my building. I went outside to call him and had to follow him all the way down the street to get food and by that point my food was cold. Why have my number on the delivery if you are not going to call it when you get lost?

It was my daughter’s birthday and a busy night although we wanted to come in earlier we couldn’t. Upon arrival we were sat down as requested on two separate tables (me on my own) and my daughter with her friends. Food was lovely and all the staff were so nice to my daughter and her friends as well as accommodating as we brought in a cake. That was dealt with no fuss. Made our night very nice indeed. Yozen was absolutely amazing, lovely and such a brilliant host. Thanks 🙏🏾

Found my food on the door step stone cold. No knock at the door or even phone call to say they had turned up

Minimal toppings on pizzas and cold. Estimated delivery was 6.30 when ordered. Arrived at 7.05

1 hour 15mins late, called the restaurant and the person who answered the phone was very rude. The order was cold and poor quality

Ordered on uber eats. Pizza took 45 mins for preparation. No explanation. Pizza mustve sat there getting cold for 20 mins. Uber driver finally picked it up. Driver did not answer any of my messages. Handover was terrible. Pizza uncut. (Basics in serving pizza!! Like comeon!!!!! ) Pizza Late. Pizza Cold. Ended up having a packet of crisps. This particular branch has terrible reviews! Not sure whats going on!!!?? Requesting refund in 24 hours.

Pizza cold and from 4 I received only 3

Popped in for a coffee and dessert, and I'm typically really fussy with sweet stuff (just particular tastes), but Henriette (waitress) was really patient and accommodating with meeting my needs to ensure I was comfortable and happy and ensured I received exactly what was ordered, thank you! I'll be popping by more often 😁

Pizza it’s frozen all toppings to one side I have pictures to show

PIZZA arrived cold and uneatable first time i've ever ordered a take out pizza and had it arrive un sliced . shame i cant post pictures on here

the food was cold and the pizza was that thin iwas like a giant crisp .no base.i wouldn't give it to my dog

These pizza are extremely small for the price you pay! Daylight robbery is the word! And they didn’t even cut the pizza for us!