Pizza Hut in Rotherham

Went to Pizza Hut for lunch today with my son. Around 1:45pm. There were a number of empty tables & booths & a number of occupied tables too. I asked the young lady if we could have a table or booth in a quieter part of the restaurant as my son is autistic & he can’t tolerate a lot of noise (he wears ear defenders to help) She explained that we could only have a two seater table which the ones we could have were in busy/noisy parts of the restaurant. I asked if we could have a booth or table in window that was quieter and I was told we could not as it’s a four seater and they aren’t allowed to sit 2 people on there. I explained again that my son is autistic, The lady’s response was still the same and we could not dine on one of the other bigger tables (which was much quieter and this would have made our experience at Pizza Hut more enjoyable) I choose not to dine in today as my son was getting stressed by this point. He was really hungry so I ordered take out for him. Which if he hadn’t been I would’ve not bothered ordering as I think it is disgusting that there is no policy for people with special needs. Especially such a world wide company like Pizza Hut. Absolutely appalling! Definitely would not recommend visiting here as a special needs family. I find that this was no fault of the young girl serving us as I imagine that she was just following procedures. She took my take out order and was very a pleasant.

Would never go again it was card only so I had to pay for me and my friend as they had cash only, then I had to order by app on my phone which took over 20mins to try and do and crashed twice and resulted in a error on my phone a staff member said it hadn’t gone through so I then had to pay using her card machine to then find out it had taken payment out of my bank 3 times and they told me it hadn’t as it would show up on there side, Im now in a dispute trying to get my money back what a mess around. I don’t even know why they need staff anymore as everything is done online now and more hassle I would never step foot in a Pizza Hut again

I give this place 5 out of 5 for customer service. We were looked after very well . We visited for my granddaughters birthday and was very happy with the service

Utter trash Im amazed this place is still open. From the salad bar (which has barely any salad), an ice cream factory which consisted of a choice of just 3x toppings. The con of using blue light discount-which actually means no discount and you pay more. Pay on the app(which didnt work), food was poor. Restaurant totally empty on a prime time evening. Definitely wont be recommending or returning

They no longer accept cash so won’t be returning . I like to pay cash as it is my preferred method of paying . Also asking for a tip is cheeky when a place doesn’t accept cash and there is no real service to deserve a tip as ordering is done via a QR code .

We had an unplanned visit here after shopping today. One thing that really makes a restaurant is its staff and I have to say, the staff here are fantastic. Really friendly, attentive, polite. The food was wonderful too. Loads of variety on both salad bar and pizza station. The icecream factory is awesome too. Unlimited apple tango, what more could you ask for for £15. Really enjoyed it.

We went to Pizza Hut today, not been since last year. The food was nice and the staff were great! However, we wanted to pay cash and they no longer accept it, which we found rather annoying as cash is legal tender. Then when we got to the table, we were told it was order by app using a qr code. Which to be honest, annoyed me again. We couldn't get the app to work properly, so thankfully got waitress service. If we're treating ourselves to a meal out, I don't want to be using my phone and logging on to an app. It's nice to have that personal service, and if we pay cash we're able to tip the waiter/waitress too, I can't imagine you can do that on an app. Next time we want to go out for pizza, we'll go somewhere else where we can just get served by a human and have the option of paying cash.

This is by no means a review on the restaurant we visited, but pizza hut in general. We been occasionally using pizza hut for20 maybe even 30 years until the pandemic. We've enjoyed each and every visit/meal. So this time was our first since the pandemic. What happened. The prices were ridiculous, like £22 for a pizza for two. The last time we came it was about £16. And it's now self order via a qr code. I did ask the waiter if I ordered online, would he also like to eat it for me. The food we had was OK, but I feel that eating out at pizza hut has lost some charm. If this is progress, then I'll probably not bother next time, I'll go somewhere else.

Do not take cash only card payments. Not everyone wants to pay card. Was treating staff of 10 today for hard work but refused to sit us a table as I could only pay cash. This is not right, people should have the choice to pay cash or card. All other fast foods take cash. It’s terrible service to refuse payment all because it’s cash.

Of all the pizza huts we have tried this one is our absolute favourite, the staff are brilliant, the food is better than any other we have tried and the service has been nothing but perfect. Could not give higher praise if I tried. Adam

we enjoy a pizza like anybody else but when we recently visited the Pizza Hut at Cortnwood for our Granddaughters Birthday we not only enjoyed the food but the staff coudnt do enough for us, they where very good with our Grandchildren, bringing them sweets, balloon etc, they even did a little magic :) Would most deff visit this pizza hut :)

Called with the family for some food on a Sunday evening. At Cortonwood they close the car park but the manager knows the code. Called the restaurant to advise that we wanted to park near the restaurant as my partners car has just been done and didn’t want it parking where he couldn’t see it. Advised manager would let us in by staff. Anyway, manager told us to park in McDonald’s, who can fine you for parking in their car parks without going in! How ridiculous can you get!! And to make it worse at the time, the manager was letting someone out and point blank refused us. Advice, go elsewhere if you actually want to eat! Ps we love Pizza Hut but have disappointed little ones now

Things can go wrong in your experience, but often it depends on how it is managed that leaves the customer with the final view. Things went wrong on both recent visits. but were rectified easily. First Visit Lovely lady, checked in with us and talked though the menu options. when one of the pizzas came it was wrong, Think it was missing a topping, but the lady had another one made. Second Visit again another lovely server, got the big sharer and did half and half. which is good value. lettuce is always on the edge lots of times, i am always suspicious of the cleanliness of the salad bar, but for a freebie i guess you can't complain too much.

As a group we arranged to go and try the Pizza Hut buffet after work. £7.50 all you can eat. To some may not be justified. But if your not shy to keep going back. Definately worth it, at least 8 different pizzas replenished regular, garlic bread, pasta and unlimited salad bar. Cant comment on other menu options, but the buffet is a deal. No complaints.

Me my wife and 2 boys came here for t on sat night and to be honest it was all spot on the food was hot and tasty and the boys loved the ice cream factory

Always enjoy this Pizza Hut, foods always on point and the staff are very friendly, no issues with times of food coming out both mains and dessert were great, recommend

From the moment we arrived we felt harassed by our server. Being disabled it isn't always easy to move so fast but she was rushing us to get seated. Then she was insistent we have the buffet, which we did not want. We asked for some time to look at the menu and within a 5 minute period she asked us three times if we were ready to order. She was constantly trying to choose our food for us, and when my husband wanted a create your own pizza she was telling him what he could and couldn't have and then managed to get his toppings wrong. We felt under constant scrutiny from her. Then she removed my daughters plate whilst we were still sharing a pizza and my daughter hadn't finished her meal. We asked to speak to a manager to sort this out and whilst he was apologetic and offered us free dessert we had reached the point where we were rushing to leave as we felt so uncomfortable there. Unfortunately I didn't check the bill well enough before I paid as the deal of three starters for one price had not been included and I had overpaid. From our previous visit we had looked forward to eating here again, but after this visit I doubt we ever will

Been a long time since I have been to one of these places and it will be again was served straight away for order but was Sat waiting for 45mins for pizza to come and they weren't that busy not impressed .

One of the nicest Pizza Huts we have been to, spotlessly clean and really friendly staff. We ordered the limitless drinks and being disabled the staff offered to get them for us which was nice. Lovely food, and the salad bar was well stocked and clean, which makes a change for a Pizza Hut. Worth travelling a little further to eat here rather than our local Pizza Hut.

Called for lunch with family. Shown to a table and a high chair was brought for my granddaughter. We had the flat breads and salad from the salad bar. The food was good. Our granddaughter ate for free. Service was very good and the waitress was very friendly.

Great meal for 3 for just £28, definitely coming back. Had a meat Feast pizza with a cheesy stuffed crust and a bowl of cheesy nachos for starter and a cheesecake for desert overall a great meal

This will be the last time I ever enter a Pizza Hut! Food was terrible- preprocessed and bland, at a ridiculously high price. The staff were ignorant and at one point we didn't see a waitress or waiter for 10 minutes. Had to go to the kitchen to order our desert! wish I had gone to the fast food chain next door for a burger!

Lovely buffet with plenty of choice for both meat eaters and vegetarians. The salad bar was plentiful and fresh. Elizabeth, our waitress was very helpful and friendly

Pizza bon marché: 1 acheté =1 offerte en semaine jour à vérifier mardi ou mercredi Rapide et pratique

Llamé un té viernes, que fue un error. . . Muy concurrida con niños. y no podía oír yo creo. En una zona tranquila de tiempo regresar y fue agradable, así que elegir cuando ir. La comida es lo que dice en la puerta. . . . Pero me gusta pizza. Desde aquí y te dan la ensalada para cubrir su parte dieta ligeramente. Bar de ensaladas era ordenado en ambas ocasiones que me alegré de ver. El personal era muy acogedor y amable y que soy titular de cineworld así obtener un descuento que es extra. Bebidas ilimitadas así explicado por qué caro, así que no es un té barato pero igual de buena.

Habiendo visto algunas ofertas especiales en línea que inicialmente nos permitió ir a la orden, pensé que iría a la sucursal, orden y recoger. Este es el lugar donde me informaron que para llevar restaurante son diferentes tiendas específicas para llevar. Me explicaron que se muestra como disponible en la sucursal pero me dijeron muchas personas y este punto no está claro en la página web, sin embargo, ligeramente disgustado me pidió algo diferente y sobre 8 libras más caro. Esa noche estábamos muy enfermos y envié Pizza Hut para explicar cómo se sentía hemos estado y cómo la ofrece en el sitio web eran engañosos. Esperé un mes cuando recibí una respuesta diciendo que el caso estaba cerrado y el caso fue resuelto a satisfacción. Les llamé como su sitio web es terrible para la comunicación. Me dijo que había hablado con la tienda que nunca sucedió. Se reabrió el caso y se comprometió a resolver, me hubiera encantado con una disculpa por el error en el sitio y para que sea más claro, no se ha recibido comunicación dos meses después, así que han dejado de escribir esta reseña como Pizza Hut Cortonwood claramente puede comunicar!

It is what it is. Service was quick and polite. Pizza was good it is just a tad expensive. Kids will enjoy the all you can eat ice cream.

Estábamos en la zona haciendo algunas compras y decidimos ir a Pizza Hut en parque comercial cortonwood. Entramos en el restaurante pasó una mujer con un niño gritando en la zona, el restaurante de comida para llevar colección no fue diferente. . . . Salimos y encontramos un lugar más tranquilo para disfrutar de una cena.

Pretty much the standard Pizza Hut, as you would hope, the restaurant is clean and the staff are willing, and the Pizzas are Pizzas.

El título lo dice todo, de verdad. Casi 20 libras por un insulso, insípido, supuestamente rellenas corteza hawaianos, casi totalmente carente de jamón y piña. Asimismo empezar horrible y caro. Pollo y platos de queso irrisorios, sin salsas. Bebidas planas como la experiencia en general. No vamos aquí en prisa. La mejor parte era cerrarse la puerta detrás de nosotros. Basura.

Me and my friend Had the cookies dough and ice-cream £4.25

Visited here mid week. Nice and quiet. Service good and quick. Friendly. Food as any other Pizza Hut. Will deffo visit again.

Been here a few times and they both been a pleasant visit the staff are always nice and friendly with amazing food cooked fresh ;) the restaurant is always clean and tidy

Pop In now and again. Service always good. Food always great. Salad - NOM NOM NOM. Need I say more! My only slight pickle with all pizza huts is that they don't do parmesam any more.

Called here with family to celebrate our grandsons birthday - the venue was his choice. I like Pizza and they do have a good selection, but these days, I'm finding them a bit over facing, if I am to be honest - but hey the kids loved every minute and that was what counts on a day like this. We went mid-week and early evening, so missed the usual noisy mayhem and we had good service and a good table. The free salad is most welcome and the starters of wedges, chicken pieces and garlic bread were fine - we then all followed with a whole variety of pizzas, pastas and sides. All went down well and was finished off with ice creams, coffees etc.The staff then shut down the lights and brought in a cake - nice touch. Our Grandson loved it, an because of that, so did we. Pizza Hut may not be "Haut Cuisine" but it serves a purpose, and with good service which we got and around £15 a head for three courses, drinks and coffees, it didn't feel like we were being ripped off.If you go to Pizza Hut expecting something else - you should not be on Trip Advisor. It does what it says on the tin!

Been today on the rebound from a Brewer's Feast down the road,we had the buffet and the pasta & pizza were hot & tasty,and the staff attentive as usual.

As a pizza lover I love Pizza Hut! No matter what time of day you come the pizza is always lovely and as quick as possible! Very tasty!

Haven't been to this pizza hut for a while as last time had been nothing special and service was poor. After doing some shopping decided to try again, this trip was an improvement and staff were much more attentive. Pizza Hut is what it is and for the money you get nothing spectacular but the food was still tasty, the salad bar was well stocked and the free refills were great. Staff very friendly, would go back if looking for a quick no fuss bite to eat.

Went may 1st. The service was horrible. The waitress never explained anything, got our order wrong, then took 20 min to give us our dessert only to find out they ran out. She said "want something else " I said "no" she seemed offended and walked away. This is my tip for her. . adjust your attitude and next time we might leave you a real tip. Food is basic pizza hut... So what can I say really.

Never been here before but we will go back. Was lovely. Kids enjoyed pizza & spaghetti bolagnaise followed by ice cream. Me & hubby had nacho's that were the best nacho's i'd ever tasted followed by pizza's. We took half a pizza home each as we were full. Love the idea of the fizzy drinks that you can add flavours to. I had cherry coke and cherry lemonade. Staff very friendly. Resturant wasn't busy though for a saturday lunch time

Very friendly and attentive staff, a wonderful and well-arranged interior by Pizza Hut standards,and quick service (albeit late on a Monday evening).

Took the kids as a new year's treat for the famous 'all you can eat buffet'. Reasonable choice of pizzas, although at times we had to wait as it seemed they couldn't cook them fast enough to keep up with the demand. Staff were friendly enough but pretty much leave you to it. We visited on the 30th of Dec and there wasn't a Christmas decoration in sight, and the place was generally quite noisy and some of the customers were quite rude. So not a great atmosphere - but the kids enjoyed it, and you can't really argue with the price. Plus the ice cream factory is lovely -much better choice of sauces and toppings than in most other places. So overall glad we went.

Fantastic staff and food, best hut I've been too! Lots of choice and loved the salad bar. Nice music at the right level and the staff could not do anymore to make the visit perfect

We came here just for some pre-cinema lunch, pizza hut normally does the trick for these things, cheap and cheerful and all that...Unfortunately this particular visit was very, very poor! We were seated and got our drinks etc and ordered the food, before the food arrived we asked the waitress to change our cutlery (still had pizza on the knife/fork from the previous user!) she changed them and yet again, dirty! so we asked again and they came back the same. Tomato and cheese on them so I had to make a quick trip to the water machine and wash them myself because I was too embarrassed to ask a third time.The food was alright but the experience was a shocker.

Used to go to Pizza Hut every week for years. Stopped when they introduced new 'low-fat' meals recipe.Enjoyed the garlic prawns when visiting a Pizza Hut in Liverpool, last year. Decided to give it another try. The dish was not as tasty as the one in Liverpool and the Pizza meat feast just did not taste as good as it used to. Asked for the Parmesan 'sprinkler' jar but advised no longer available, The waitress then went away for 5 minutes to return with a very small bowl of Parmesan shavings.Unfortunately, the pizza does not taste as good as the one's I buy from my local supermarket and at a fraction of the £14.95 charged. I do not mind paying this if it were justified to be really tasty. Total cost for 2 dishes of garlic prawns, 2 fizzy drinks and one pizza=£28.75Sorry, we will not be going back to Pizza Hut ever again unless they improve their Pizza's. If supermarkets can offer tasty one's, why can not Pizza Hut?

We went on a Saturday evening at 6pm. Our prevous experiences of this hut have been great but this time it fell short.The service was none existent. There was hardly anyone in the restaurant but the service was terrible. It took 15mins to take the drinks order. We eventually got our salad bowls but the pizzas arrived a hour from arriving.The best value was the childrens menu - pizza and drink for 3.99. The ice cream factory was an extra 1.00. The rest of the pizzas ranged between 7.00 and 17.95!!!!! 17.95 is just outrageous for any pizza let alone a vegetable one. Granted it was large but I still think it was a rip off.We will not dine at any Pizza Hut again because we feel we were robbed for what we got. My tuna and olive pizza had only a few flakes of tuna. We wouldn't go to the Cortonwood one because it was a long time to wait for our 4 year old. Cortonwood has been lovely in the past and its nice inside compared to some of them. Its a shame.