Firstop Pizza in Rotherham

Took over 2 and half hours and wasn’t even offered a refund food was cold and didn’t follow order instructions

took almost 2.5 hours to arrive from ordering and almost an hour after the published delivery time. when it finally arrived it was almost cold. Dissapointing as first order was on time and good enough for me to order a second time, this may influence if I order again

food was luke warm, some of chicken was burnt, the wife ate half the burger and passed on rest, 1 hour after or was due 35 mins late, then we t to wrong building, won't order from here again, very poor

Late by 2 hours and 20 mins will not be ordering from here no more

ordered at 16:50 and it was expected between 30 minutes and 50 minutes we got the food at 18:15 so it took 1 hour 25 minutes from order to delivery. but the food as always was amazing thank you

Eaten from here for years, recently hit and miss. Today was terrible. Will not be ordering again.

chicken tikka wrap was beautiful , the burger pizza never fails . really hot when delivered definitely no complaints.

Sorry but the salad on the kebab was almost non existent it was soggy and limp. The meat was cold and the tray was covered in an excessive amount of grease. Really disappointing.

order never arrived phoned to ask where the order was to be told they had tried to deliver 3 times even though they hadnt been at all and that they didnt know how much longer it would be and the food never came

Ordered at 7:45 estimated delivery time 8:45, then was estimated at 9.05 contacted restaurant at 9:30 they said driver left 10 minutes ago, will be with you very soon ordered turned up at 10.10, cold and soggy. Not appetising at all was left by all the family. Very disappointed

Ordered on Sunday night at 8pm. I was starving. At 9.45pm we still hadn't received our order (they shut at 10). I'd tried ringing them so many times, for the line to be "engaged". I think they left the phone off the hook to avoid complaints. My husband drove over (after a very tiring day, he'd been up since 6am. So really wanted it delivered). He asked for our money back. They didn't even know where the order was! He drove over for the privilege of our money back, and no takeaway as a gesture of good will! Won't be using them ever again!!

3 hours and still waiting for food to arrive.

Ordered twice 1st time food took over 90minutes to be delivered 2nd time food didn’t arrive on a Sunday tried calling numerous times no answer.

We were waiting in total 2 hours for our food to be delivered , the delivery time changed twice , it then said it had arrived it finally arrived 30 minutes after the last delivery update. The food was then cold , the chips were awful !

Very disappointed with the delivery time.

Food was lukewarm when arrived 45 mins late after I had phoned - then turned up with an item missing - phoned shop said they would bring item but never did - not used first stop for over a year because of service looks like won’t be using again

Food missing was cold and just poor quality

Hi fast stop my. Food.was later

Hi fast stop My food was later

foods nice, came earlier then expected, didn't get my gravy and other side but otherwise it was fine

¡Absolutamente impactante! Rebozado crujiente delgado (no frito del sur) pollo y alitas. Todo muy picante / pimienta. Chips fríos y duros como roca. Era bueno cuando abrió hace años. Nunca vuelvas

very cold and dry chicken all the chips was soggy and cold looked like everything was sat on top of the pizza oven for hours we waited an hour n half it wasn't worth the money or the wait at all.

Cans of pop were warmer than the food, cheesy chips had about 5 strands of grated cheese on them, had to ring back for 2 missing cans of pop, basic quality food.

food was cold and extremely greasy

Liked the pizza very much! That thick and puffy pizza base was great, haven't had one like that in a long while!

My garlic pizza was wet and sweet like it had chocolate milkshake spilt on it and the box was all wet

Food arrived cold which is rare for this company. Little disappointed in this.

Was lovely food pizza was a bit cold but over than that brilliant and would defiantly order again

There’s no point giving a time frame for delivery when it’s not going to be within it. Even the delivery confirmation has been put as delivered at a certain time, when it was at least 20 minutes AFTER the latest expect delivery.

Wrong address it was delivered too not happy had to wait to be cooked again

Its a shame the restaurant don't seem able to keep up with delivery times recently, as the food is always really good, and cheap too. I think then40% off over £25 offer is keeping them very busy - but do expect a bit of a delay!

Ordered it twice recently, took hour and half both times. The food is poor, we just order it out of habit. Wont be ordering from here again, gone downhill

solid donner meat, soggy chips and chicken that tasted like it was fried in water, safe to say it's put me off ordering from here again

The 2 boxes (burger meals) were squashed, burgers were therefore quite flat and the chips were soggy. Not an ideal first order.

Really nice food delivered fast and piping hot 👍 will order again

Spent the whole day craving a kebab. It arrived 5 minutes early which was nice, but unfortunately it was all cold. I had a Kebab Wrap, didn't realise they would just all the pieces and I had to wrap it myself. the chicken was burnt and too hard to even attempt to eat. girlfriend had the same issue with her kebab in pitta. Fries barely scraped through not being completely cold. We had a cheesy garlic bread aswell. Despite it being cold, it was still one of the best I've had which is crazy.

Absolute abysmal iv been going here since I was a lad and it has really gone down hill.i ordered a jacket potato that came with a hair in it and a chicken wrap that was as spicy as a volcanos throat,the food was on time but they forgot half of the order si I rang them and they sent It back through but won't be ordering from here again

Gorgeous food - hot and tasty. Definitely order again. Just slightly late

If i could give 0 stars i would After 30 years of loyal custom we will no longer be using this place, unfortunate as it was a okay place back in tbe day. Tried over charging us and then we had to go back because the order was wrong and when we got to eat the food it was cold and tasted horrible. The chips were like cardboard and you could tell most of it wasnt fresh. The burger my son had was cold and could tell was frozen and just warmed up. You could also tell the barbeque sauce is very vinegary and probably stored in pots in a fridge. To add to it all the customer service was non existent.

They left out the chilli con carne, but just mushed a tiny portion in between the garlic bread and the large pot of cheese sauce I ordered had the tiniest amount in a large pot...will not be ordering from here again, last order they forgot the chilli as well, not contact from the restaurant to say there were any issues

Chicken wasn’t cooked properly

3 hours late then once came it was freezing

Over an hour late. Food was freezing cold when arrived. Couldn’t eat the chips because they don’t heat up nice, had to warm the pizza through. No apology when delivered . No compensation offered

Everything was perfect. Thank you

Disgraceful liars, refund requested due to ordering at 19:30 and 21:43 food still not arrived…. Joke outfit desperate to keep £19 when they could accept their ineptness to deliver “Fast” food and we can buy a McDonald’s

Why does it take 2 hours for an order to arrive? Not received it yet.

I ordered at 6.20 and said would be between 7.40 and 8pm, it arrived after i had to call to chase up at 8.50! The food was nice but terrible delivery service unfortunately will not be ordering again from them.

Took ages, arrived cold with Pizza squashed.

I tell them every time we order that I do not like onion. We try and try but they never get out order correct, they either can’t read or just not bothered what they cook. I spoke to them and they were very rude when I mentioned and said that it did not appear on their comments. Find that hard to believe. Won’t be ordering from here again.. really poor customer service..

A local classic, ran well and good food.

Asked for pot of mayo, none and the kebab comes as a diy project

Ordered deep pan hot and spicy with extra onion and bacon. Was more like thin crust no pepperoni on. The southern fried potatoes were cold and dry

the food was just terrible all the chips were phenomenally greasy and soggy same problem with the onion rings and the lettuce in the chicken wrap was a nice mix of brown and a grayish colour and we didn't have and caramel flavour in the milkshake

food from hear especially the pizzas is second to none A+ xx

chicken nuggets were white barely warm. the chicken tikka was horrible. definitely won't be ordering again.

I usually enjoy leaving reviews…. But what a sham. Terrible terrible TERRIBLE delivery service. Let me know if it’s going to be over 2 hours for me to get my food. Rang up after 2 hours for “it’s just being cooked, another 20mins”…. 40 minutes later, still hungry and no food. Went to bed and then food arrived. Lesson learned. Order for collection or don’t order at all. Refund requested - terrible communication and service. Food OK.

I would sell a lung for each thing I ordered. I would propose to the cinnamon bread. The cheese to pizza ratio? Phenomenal.

I ordered food just over an hour before it shut it did not turn up at all

Waited over 2 hours for the food to arrive, this is not a moan, because the food turned up, piping hot and delicious, best to order your food in advance, it’s down to how popular this takeaway is.

I don't usually leave reviews, but every single time I've ordered something has been forgotten. I know mistakes happen sometimes, but it's literally every time I've ordered 🫣 the chips to night were dripping in oil too. couldnt eat them! the chicken drumsticks were crispy though hot and tasty.

The order arrived two hours late the food was cold and the portion size was poor I would not have been at all happy if I had not got 40% off the price I won't purchase from here again

Had to call after 1hours and 40 mins since ordering to be told it was on its on its way! Turned up 30 minutes later! Must have come from Dinnington to Anston via Sheffield!!!!! First time ordering from first stop and will be the last! Pizza unremarkable and not worth the money!

Chicken was tough kebab was like leather but pizza was 10/10

Not delivered but said they have!!

Pizza was cold and the chips was cold as well

Nice food but 2 nuggets in the kids meal?

Food lukewarm. No salad, no sauce. Chicken dry

40 percent off,we love them deals great little bonus. Thanks 👍

ordered food at 17:20 got delivered at 20:05 for it to be cold

Ordered a panini, came cold with the cheese not melted, waited nearly an hour for it and it turns up like that, bread that hard it could break a tooth. Literally unedible

food cold and just over 15 minutes late wedges don't even looks like the and lasagne not even homemade

Good food but jacket potatoes could have been softer

They got my order wrong / mixed up with another order but I called and was polite with them, they apologised and made me a new pizza and sent it out to me. They were very polite over the phone.

Food didn’t come when it said it would. I also ordered around 7:40ish and still hasn’t arrived.

Delivery was Just under 2 hours from order

food was hot fries was soggy but everything else was great 👍

Close at 9.20pm midweek despite saying open till 10pm. Tonight (friday) open till eleven yet refuse my order at 10.05pm Absolute joke. Lazy

On a Tuesday night I ordered at 7pm. Told an hour and half which is too long but I said ok. After an hour and 50 I call to be told 30-45 minutes more and have to cancel because now it’s a joke! 2 hour and 35 is ridiculous to wait for food!

The only little issue it was a little cold

Absolute shite ordered a 10” margarita pizza and a large paprika fries. The pizza ended up making me ill and the “regular” fries are double the price of the small but only get around a 1/3 more food which bewilders me

Not enough chicken and the bread was on top of the box and not inside

The food was average, we paid £1.20 for 2 slices of pepperoni on a 6 inch pizza which is a joke. Just over 30 minutes late. I don’t get why there are so many bad takeaways in a small area.

for 3 milk shakes come on guys take your finger out

When the order hadn't arrived by 7.35, I contacted Just Eat and was given a new time of 8pm. It eventually arrived at 8.10. The food was lukewarm and hadn't been kept in an insulated bag. The delivery person didn't even apologize for the late delivery.

Not even delivered yet so how can I enjoy my food!!!!

Prawn cocktail was full of water and there was very few prawns. Garlic bread dough was undercooked and meatballs on pizza were very dry. Very disappointing.

Recieved everything but my hot wings tried to call, couldn’t reach them.

I ordered my food at 4:45 with delivery time saying between 45-60 mins. There was no update on my food status & hour later (5:45) so I called the restaurant - they said it was being cooked & would be with me soon. Justeat status changed at 6pm to say it had been delivered (no updates in the middle!) I called at 6:15 as we still didn't have our food (and I had 2 very hungry children!) to say that it was on its way. At 6:25, our food arrived; over an hour and a half after I'd ordered.Way too long!

So pizzas were good, easily 4 out of 5. Chicken was certainly cooked but that's the best I could say, not much flavour and chips were soggy, 2 out of 5. Delivery time was not good. We were less than a 5 minute drive away and waited a hour for the food to be cooked and then said out for delivery and it took another 25-30 mins to be delivered. I could have walked it in 10 and wish I had, it was a Monday night not Saturday so don't know why this took a hour and a half to get.

Over 45 mins late, Luke warm at best, very disappointing

my ordered never got delivered but in the app it shows delivered what's happening in am really confused .In the night I am starving and my food got scammed

2 hours from order to delivery, stone cold when arrived, terrible

The food was lovely hot but the delivery time was poor. Did appreciate an extra can of pop but wasn't the pop that was ordered.

Food was OK but nearly 2 hours delivery time. They say new management but it's the exact same food, menu and prices, and the exact same dealbreaking wait times. Took yet another chance here and fumbled the ball again, used to order weekly but no more.

1 hour and 40 minutes for delivery. Food was OK at best. ordered a waffle dessert and it looked more like an under cooked pancake. Very poor, waste of money

Food arrived cold. Delivery was late! Nearly 2 hours wait for food is ridiculous and doesn’t condone the food to be cold upon arrival either.

Took nearly 2hours from ordering changed delivery times 3 times ordered at 11:50am when food came was below average chicken looked like been thrown across room in box! Poor portion of all chips & pizza was shocking!

Really enjoyed the pepperoni pizza n cheesy garlic bread,

now I understand why it was 40% off on a Sunday... nearly all my order gone in bin.

Very disappointed in portion size and quality of the chicken, it was very dry. The pizza was over cooked and hard. The large kebab filling didn’t even fit in 2/3rds of the wrap.