Firstop Pizza in Rotherham

Ordered it twice recently, took hour and half both times. The food is poor, we just order it out of habit. Wont be ordering from here again, gone downhill

Absolute abysmal iv been going here since I was a lad and it has really gone down hill.i ordered a jacket potato that came with a hair in it and a chicken wrap that was as spicy as a volcanos throat,the food was on time but they forgot half of the order si I rang them and they sent It back through but won't be ordering from here again

If i could give 0 stars i would After 30 years of loyal custom we will no longer be using this place, unfortunate as it was a okay place back in tbe day. Tried over charging us and then we had to go back because the order was wrong and when we got to eat the food it was cold and tasted horrible. The chips were like cardboard and you could tell most of it wasnt fresh. The burger my son had was cold and could tell was frozen and just warmed up. You could also tell the barbeque sauce is very vinegary and probably stored in pots in a fridge. To add to it all the customer service was non existent.

Disgraceful liars, refund requested due to ordering at 19:30 and 21:43 food still not arrived…. Joke outfit desperate to keep £19 when they could accept their ineptness to deliver “Fast” food and we can buy a McDonald’s

I ordered at 6.20 and said would be between 7.40 and 8pm, it arrived after i had to call to chase up at 8.50! The food was nice but terrible delivery service unfortunately will not be ordering again from them.

Why does it take 2 hours for an order to arrive? Not received it yet.

Took ages, arrived cold with Pizza squashed.

I tell them every time we order that I do not like onion. We try and try but they never get out order correct, they either can’t read or just not bothered what they cook. I spoke to them and they were very rude when I mentioned and said that it did not appear on their comments. Find that hard to believe. Won’t be ordering from here again.. really poor customer service..

A local classic, ran well and good food.

Ordered deep pan hot and spicy with extra onion and bacon. Was more like thin crust no pepperoni on. The southern fried potatoes were cold and dry

Asked for pot of mayo, none and the kebab comes as a diy project

the food was just terrible all the chips were phenomenally greasy and soggy same problem with the onion rings and the lettuce in the chicken wrap was a nice mix of brown and a grayish colour and we didn't have and caramel flavour in the milkshake

food from hear especially the pizzas is second to none A+ xx

chicken nuggets were white barely warm. the chicken tikka was horrible. definitely won't be ordering again.

I usually enjoy leaving reviews…. But what a sham. Terrible terrible TERRIBLE delivery service. Let me know if it’s going to be over 2 hours for me to get my food. Rang up after 2 hours for “it’s just being cooked, another 20mins”…. 40 minutes later, still hungry and no food. Went to bed and then food arrived. Lesson learned. Order for collection or don’t order at all. Refund requested - terrible communication and service. Food OK.

I would sell a lung for each thing I ordered. I would propose to the cinnamon bread. The cheese to pizza ratio? Phenomenal.

I ordered food just over an hour before it shut it did not turn up at all

Waited over 2 hours for the food to arrive, this is not a moan, because the food turned up, piping hot and delicious, best to order your food in advance, it’s down to how popular this takeaway is.

I don't usually leave reviews, but every single time I've ordered something has been forgotten. I know mistakes happen sometimes, but it's literally every time I've ordered 🫣 the chips to night were dripping in oil too. couldnt eat them! the chicken drumsticks were crispy though hot and tasty.

The order arrived two hours late the food was cold and the portion size was poor I would not have been at all happy if I had not got 40% off the price I won't purchase from here again

Had to call after 1hours and 40 mins since ordering to be told it was on its on its way! Turned up 30 minutes later! Must have come from Dinnington to Anston via Sheffield!!!!! First time ordering from first stop and will be the last! Pizza unremarkable and not worth the money!

Chicken was tough kebab was like leather but pizza was 10/10

Not delivered but said they have!!

Pizza was cold and the chips was cold as well

Nice food but 2 nuggets in the kids meal?

Food lukewarm. No salad, no sauce. Chicken dry

40 percent off,we love them deals great little bonus. Thanks 👍

ordered food at 17:20 got delivered at 20:05 for it to be cold

Ordered a panini, came cold with the cheese not melted, waited nearly an hour for it and it turns up like that, bread that hard it could break a tooth. Literally unedible

food cold and just over 15 minutes late wedges don't even looks like the and lasagne not even homemade

Good food but jacket potatoes could have been softer

They got my order wrong / mixed up with another order but I called and was polite with them, they apologised and made me a new pizza and sent it out to me. They were very polite over the phone.

Delivery was Just under 2 hours from order

Food didn’t come when it said it would. I also ordered around 7:40ish and still hasn’t arrived.

food was hot fries was soggy but everything else was great 👍

Close at 9.20pm midweek despite saying open till 10pm. Tonight (friday) open till eleven yet refuse my order at 10.05pm Absolute joke. Lazy

On a Tuesday night I ordered at 7pm. Told an hour and half which is too long but I said ok. After an hour and 50 I call to be told 30-45 minutes more and have to cancel because now it’s a joke! 2 hour and 35 is ridiculous to wait for food!

The only little issue it was a little cold

Absolute shite ordered a 10” margarita pizza and a large paprika fries. The pizza ended up making me ill and the “regular” fries are double the price of the small but only get around a 1/3 more food which bewilders me

Not enough chicken and the bread was on top of the box and not inside

The food was average, we paid £1.20 for 2 slices of pepperoni on a 6 inch pizza which is a joke. Just over 30 minutes late. I don’t get why there are so many bad takeaways in a small area.

for 3 milk shakes come on guys take your finger out

When the order hadn't arrived by 7.35, I contacted Just Eat and was given a new time of 8pm. It eventually arrived at 8.10. The food was lukewarm and hadn't been kept in an insulated bag. The delivery person didn't even apologize for the late delivery.

Not even delivered yet so how can I enjoy my food!!!!

Prawn cocktail was full of water and there was very few prawns. Garlic bread dough was undercooked and meatballs on pizza were very dry. Very disappointing.

I ordered my food at 4:45 with delivery time saying between 45-60 mins. There was no update on my food status & hour later (5:45) so I called the restaurant - they said it was being cooked & would be with me soon. Justeat status changed at 6pm to say it had been delivered (no updates in the middle!) I called at 6:15 as we still didn't have our food (and I had 2 very hungry children!) to say that it was on its way. At 6:25, our food arrived; over an hour and a half after I'd ordered.Way too long!

Recieved everything but my hot wings tried to call, couldn’t reach them.

So pizzas were good, easily 4 out of 5. Chicken was certainly cooked but that's the best I could say, not much flavour and chips were soggy, 2 out of 5. Delivery time was not good. We were less than a 5 minute drive away and waited a hour for the food to be cooked and then said out for delivery and it took another 25-30 mins to be delivered. I could have walked it in 10 and wish I had, it was a Monday night not Saturday so don't know why this took a hour and a half to get.

Over 45 mins late, Luke warm at best, very disappointing

my ordered never got delivered but in the app it shows delivered what's happening in am really confused .In the night I am starving and my food got scammed

2 hours from order to delivery, stone cold when arrived, terrible

The food was lovely hot but the delivery time was poor. Did appreciate an extra can of pop but wasn't the pop that was ordered.

Food was OK but nearly 2 hours delivery time. They say new management but it's the exact same food, menu and prices, and the exact same dealbreaking wait times. Took yet another chance here and fumbled the ball again, used to order weekly but no more.

Food arrived cold. Delivery was late! Nearly 2 hours wait for food is ridiculous and doesn’t condone the food to be cold upon arrival either.

1 hour and 40 minutes for delivery. Food was OK at best. ordered a waffle dessert and it looked more like an under cooked pancake. Very poor, waste of money

Took nearly 2hours from ordering changed delivery times 3 times ordered at 11:50am when food came was below average chicken looked like been thrown across room in box! Poor portion of all chips & pizza was shocking!

Really enjoyed the pepperoni pizza n cheesy garlic bread,

now I understand why it was 40% off on a Sunday... nearly all my order gone in bin.

Very disappointed in portion size and quality of the chicken, it was very dry. The pizza was over cooked and hard. The large kebab filling didn’t even fit in 2/3rds of the wrap.

Honestly the jacket potato could not be any smaller or any more thrown together. 4£ for what is the size of an average roast potato !

It's almost as bad as Maxs Pizza. Definitely gone down hill. Free food poisoning with every order and rat infested

Worst takeaway food in along time, delivery was over an hour late, food luke warm and pizzas nearly broke your teeth, best place was the bin!!

Cold chips. Pitta was rock hard and 5 tiny pieces of chicken in the shish

Wow!! It was absolutely delicious. We haven’t been to Firstop for a long time as the last few times we had it it wasn’t great. But this was worth the chance. It was all beautiful. Freshly cooked, nothing over done, the chicken had meat on it! Cannot praise enough! Thank you!!

After 20 minutes after my food was supposed to be here I called first stop and rolled me they had only just started cooking it and it would be a further 15 - 20 minutes

The delivery was 20 minutes late and when it arrived it was barely Luke warm. I contacted the restaurant who offered a 10% discount on my next order, I explained that the food was too cold to eat and would need to be reheated to eat it. I explained that I ordered through just eat and that this has 40% discount. The lady I spoke to told me that they have nothing to do with third party, there is nothing else they can do and she hung up the phone on me.

spice chicken fillet burger was nice and the pizza was a bit burnt

first time having food from here it's was brilliant service and the pizza was brilliant very tasty and hot my missus had the chicken strip meal and she really enjoyed it. we will be having food again from there 😋 😀

Paid for 8 slices got 4 and when you try and sort it it wants another £7.30no chance I have paid for 8 slices not paying again

The food was cold and the wrapping was stuck in the cheese so I had no cheese on any of the two paninis and there was no bacon

Rancher panini was rock solid! & the tin foil was stuck to the baguette. Took me 10 mins to peel it all off before I could eat it. Other than that the rest was great.

Meals arrived hot lasagne & Roasties were nice so was salad bar and garlic bread!! but Childs meal chicken over (dry)sorry

Delivered a few minutes late which isn’t a problem. However, first stop used to be really good & now it’s horrendous. Food was terrible & won’t be ordering again.

Ordered pitza and wedges pitza was loverly but the wedges was not edable was very over cooked and hard went in the bin

Chili was absolutely freezing had to heat up, everything else was ok 👍

Absolute shocker. Food took 2 hours, when it arrived our large mixed chicken shish had 4 pieces of chicken and no Donner. I was offered another but declined and will not be using them again. It's a shame as the food has always been good but not any more and the service is shocking. The lady on the phone whilst polite and apologetic said 'well I didn't cook it' by way of a response. It feels like a complete different place than it once was.

Rank chicken was probably the most unseasoned thing ive ever eaten binned

Half the pizza was missing toppings

I picked up the food on time but when got back home witch is only 4 minutes away in car and the chips was just about warm

I would not recommend any one getting there food from here the donna meat was solid and swimming in Greece cheese chips was not melted because of the chips being cold and the waiting time for the food was a joke I was waiting for my food nearly 2hour and at that the shop wasn’t even that busy waste of money going there 😡

Not the usual quality, very sparse on toppings, the dough was strange, didn't seem fresh, and for a sweet treat, don't normally order a sweet, but the doughnuts were definitely old and stale. Also an item ordered had been forgotten, but to be fair that was sorted out within 20 mins.

3rd time I've been here, what a change it is when they have polite staff on that are happy to help. Young lady doing the till and making pizza what a delight. Credit to the place very clean and so polite. Took my order and sorted the young gentleman walked past till o decided I would like a milkshake asked him and he did not wait he got straight on with it what a crew working today Thursday 25th July 2024. Sham other times I've been in was not as nice. Shift leader and owner your staff are a credit

the food was disgusting.the chicken was over cooked it was nearly black.everybody knows southern fried chicken has a coated skin on it which there wasn't.the chips were OK but the black forest gateaux wasn't fresh it was days old u could tell with the taste of the cream and since around 3am this morning I've been throwing my guts up..u shouldn't be allowed to sell food like this

Don’t mark an order as being delivered for your stats when it clearly hasn’t been

Just spent £23 and ordered a kebab sandwich & chips, 3 pc chicken & chips & hot wings. All were absolutely disgusting, kebab meat was like concrete, all chicken had a horrible dirty fat taste, was dry, hard and over cooked, all food smelled vile and just thrown in the bin, never ordering from here again. What a waste of money.

Food quality has been going downhill for a while but this was abysmal. Chips had no potato left in them, they'd obviously been re fried multiple times cause they were all oil. Kebab was cold and tasteless. Appalling.

The delivery was 45 minutes late, I decided to give it another go today as the food was poor last time, it was slightly better this time but not a patch on what it used to be, it used to be the pizza in the area, I shall not be returning again.

Hardly any chicken on the shish kebab, look like it had been thrown together and inedible! Not happy

Lovely little order , and these are the tasty wedges not many places do.

On the last few occasions didn't feel that the pizza was as nice as before, but on this occasion really good. Delivered early and the food was hot and back to the quality that we know. 👍🏼

I am 42 and have been using this fast food place since I was 15 from when it was Foghorns. Not impressed as of late. My Chicken is meant to be SFC. Just normal chicken no flavor at all. Chips are all tiny like the scraps at the bottom of the bag.

Everything was perfect. Thank you 😊

Absolutely great service! Great food and fast service service with a smile 👽

I ordered at 9.15pm and by 9.30 I received a message that it was on its way! The pizza wasn't cooked, the fries were burnt and hard and the chicken nuggets were dry and far too crispy. I've applied for a refund.

The worst jacket potatoes I have ever ordered - didn’t even it, it was that bad. Potatoes tasted old and were DRY. Paid £13 for two jackets potatoes with tuna mayo, cheese and beans. Tuna (the smallest portion, 1/4 can worth) came dry with no mayonnaise, that little cheese you couldn’t see it on the potatoes and very very few beans! Wouldn’t have paid £2 for it, straight in the bin! Will never order from this take away again

Yummy food and lovely service !!

Waited well over an hour and a half for my food, when it finally arrived they’d send me the wrong chicken meal and my pizza was cold. Firstop used to comfortably be the best takeaway round here don’t know what’s happened.

Ordered for me and my daughter. Food was cold and covered in grease/oil when finally delivered over an hour and a half after delivery time. Not even an apology of the man who delivered it! Tried phoning the takeaway and no answer even after ringing 20+ times. Will be applying for a refund

ordered large salad, 2 piece chicken and roast potatoes. chicken git 2 rubbish pieces. roast potatoes burnt didn't get the salad at all had to ring up and got it 20 mins later it contained lettuce, pasta, coleslaw and potato salad, no tomatoes or cucumber very disappointed won't be ordering again

I appreciate apparently the delivery driver had an issue with their vehicle hence it arriving late but not a single item ordered was edible. It was cold and soggy. Resulted in alot of faffing in order to get food we could actually eat. I will give credit that when we phoned to complain they re did the order for us to collect.