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3.5

Based on 1.672 opinions finded in 3 websites

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Nº 967 in 1338 in Nottingham

Nº 23 of 43 Pizza & Pasta in Nottingham

CUSTOMERS TALK ABOUT DISHES WITH..oldpaysaladcookedroundcreamchickenladycheeseonionpepperonigarlicmustpastapizza

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Dors is so lovely and accommodating. Couldn't do enough for us and was especially considerate of us visiting with a toddler. She'd let us know when fresh pizza and pasta was available to make it easier navigating a buffet with a toddler. Top notch service, she deserves a raise!

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Helen Oconnor . 2025-01-15

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Really good place I never even dreamt of seeing some of the butterflies and my grandsons got to feed the Meerkats , and a really good parrot display, A great day was had by all

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Graham Palmer . 2025-01-14

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Doreen works really hard, she very friendly and always make us feel welcome. Always makes sure there’s good variety of pizzas. Never empty

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Abi Munday . 2025-01-13

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We went to pizza hut castle marina today for the buffet lunch deal and from the moment we walked in it was a enjoyable experience The waitress Doreen was probably the best waitress we've ever had She was so friendly, informative and was genuinely an all round nice lady She made sure they had pizzas out that we liked and made sure we were happy We will definitely be back thank you Doreen

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Gary Connellan . 2025-01-13

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Excellent service from Millie and the whole team in general, came with my son and wife, we made the team aware we could only dine veggie, they made sure we were topped up with all kinds of veggie pizza variations! Credit to the company! Thanks guys, will be visiting again soon!

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Zayn Mahmood . 2025-01-12

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Explained the various options from the menu very well.

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Jonathan Green . 2025-01-11

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Great for the kids and really good service from Doreen, thank you!

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Ryan Jaiswal . 2025-01-11

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Fantastic service from Dors and Chris it's Been a long time since we have been but its great to see familer faces very warm welcoming they are a credit to your team

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James Cross . 2025-01-10

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2025- Thank you Chris and Dores at Castle Marina for your outstanding service during my recent visit. You were both amazing, and I could see that you both didn’t stop once to take a break. You both went above and beyond! 2022 - Thank you David - he didn’t stop all night, was on his feet constantly but super kind and attentive despite it being so hectic. It was a family birthday so he organised the cake arrangements etc for us - thank you David for a lovely evening

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P J . 2025-01-04

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Our server Chris was great. Couldn’t do enough for us and very attentive to clearing the table and bringing drinks etc. The salad bar is amazing and the kids loved the ice cream factory

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tomkat1984 . 2025-01-01

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Decided to come to a Pizza Hut restaurant in Nottingham as I have had a voucher for serval months now and haven’t had chance to use it. This is the only restaurant (I believe) that is closest to Derby as the majority of them nowadays are closed down which is a massive shame! We was greeted with our server and she was lovely! Really chatty, friendly and very informative, didn’t catch her name though but she made us feel so welcome. It’s been years since I’ve been to a Pizza Hut restaurant and the only thing I could see that has changed is that you order through the QR code on the table and pay for it there and then which is very easy and I could use my gift voucher too. I had the pepperoni pizza and my partner had the cheese board pizza which were both delicious. Free refills of drinks along with free salad bows too which is nice they haven’t changed this. Overall great little day out and it’s a shame that there aren’t more Pizza Hut restaurants dotted around! I’ll say it again the waitress that looked after us was lovely! (short black hair if that helps!) Will definitely visit again.

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Jon . 2024-12-31

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The young guy that works here was very helpful and polite. He helped me with my order and advised me on the specials they had. The pizza was delicious.

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Perla Gil . 2024-12-25

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Dors and the team were super friendly and helpful during our visit. Fabulous food and customer service too. Merry Christmas

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Kevin Waby . 2024-12-23

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Very nice staff very over priced for what you receive it's like 17£ for a 9" pizza not worth it at all traveled to Nottingham to see family close to hotels and shopping places yet the amount of foot traffic the store was busy and requested you book a table yet was empty when we arrived but still gave us a table which I didn't get, service was very good from table servers even though was a bit of dump food and run to serv next person food arrived quite quick and on hot plates and was nice to have a pizza that wasn't soggy or hard on the bottom

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Terence n Griffiths . 2024-12-22

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Doreen was a wonderful host, very attentive and helpful.

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MsDaniellehall . 2024-12-20

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Excellent service staff are always friendly Dors And Chris are always extremely helpful

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Darren Lambert . 2024-12-20

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Chris remembered me from before and was very helpful and friendly 😊

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Graham Occleshaw . 2024-12-19

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Delicious food. Great service, Chris helped explain the blue light to us and was prompt with service. Will definitely return 😃

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Demi Jones . 2024-12-19

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Dorena and the rest of the team here always go above and beyond with our young man . Thankyou for always making our visits super friendly and enjoyable

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Joanna Rose . 2024-12-16

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Chris at the Castle Bridge Road branch has been fantastic. Friendly and informative. It was a busy evening but we were never left waiting and food was great!

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tara smal . 2024-12-12

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Chris was very helpful and kept an eye on everything😁

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Charlene Standford . 2024-12-12

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Fantastic customer service every time we visit Dor always goes above and beyond when she Is working, very friendly and always asking if we are alright and enjoying it! Food fantastic hats off to the chef every time! Thanks

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Melissa Blatherwick . 2024-12-10

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Rachel was lovely and made our time at Pizza Hut enjoyable,it was my little girls 7th birthday and she really enjoyed it. All of the staff in store was amazing

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Rosetta (Rosie) . 2024-12-07

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Lovely staff always willing to help and great service

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Kira Conway . 2024-12-07

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Dorena was welcoming from the moment we walked in to the restaurant. She went above and beyond to make sure we were all well and happy with the food and our drinks. She was quick to ensure the table was clear and went above and beyond to ensure we had what we wanted. She even very kindly brought some pizza to the table for us. All the team were wonderful we had a great Christmas lunch, thank you Dorena and team

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Harriet Jay . 2024-12-06

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lovely experience dorena was lovely to me and my mum

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Dora Allsopp . 2024-12-06

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Dors really helped me and my friend out with the babies. She looked after us and was absolutely lovely

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Sarah Fox . 2024-12-06

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Visited today with my family and had an outstanding experience! The customer service was exceptional. A special shout-out to Chris for going above and beyond to make a custom pizza —truly appreciated!

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nausheen . 2024-12-05

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friendly stay and happy to help. thank you for a lovely experience

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Barbie BROWN . 2024-12-02

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We go now and again the food on the buffet is usually abit hit and miss. Had to wait ages for a just cheese and tomato pizza to go on the buffet. As there was onoy peperoni or spicy veg one.

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Asher Joy . 2024-12-01

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Nice friendly team, pizza as always was nice and hot and very tasty. Thanks to Chris for looking after us

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fran orourke . 2024-11-28

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Good food, lovely service from Chris, couldn’t find the bbq pizza on the buffet and he brought a slice straight to the table when it came out. Great value for money

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Seren . 2024-11-28

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Came for a family meal for my son’s birthday and we really enjoyed our food. Great service from Chris

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Shannon Finney . 2024-11-28

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Dors & Andy were lovely! Absolutely exceptional service at Pizza Hut, Castle Marina really loved it 😊

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Arwa Javed . 2024-11-26

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Excellent service from Doreen and James, fresh tasty pizzas

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Samirah Arif . 2024-11-25

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No heating spoilt the meal minus 2 outside

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Mark Glasgow . 2024-11-24

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So delicious pizza also so kind and helpful waiters❤️❤️ 100% especially thanks to Dorena🙏🏻🙏🏻

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Amir Bagheri . 2024-11-22

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Dors and Andy can't do enough for you. Excellent service and delicious pizzas and pasta dishes. Always a good experience at this little pizza gem in Nottingham.

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Yvonne Watts . 2024-11-19

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Dorena & Gem were fabulous hosts, and made our dining experience super friendly and easy. Food is always good at pizza hut 👍🏻

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Sarah Frost . 2024-11-18

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Again massive thank you to waiter Dom for awesome service and a great welcome and smile💪 wicked food as always and great service

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Abdallah Farooq . 2024-11-16

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Great place for all can eat pizza pasta and ice cream. Staff made us welcome polite friendly

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Steven Bates . 2024-11-15

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We had a great experience today at pizza hut and Dorena was expecially helpful and polite thank very much Dorena

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Natasha Khan . 2024-11-15

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Staff always welcoming and food always hot and tasty! You’re lucky if you come on a day Dorena is in as she gives the most brilliant customer service! Nothing is too much and always asks what you would like bringing out if you go for the buffet option!

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Evie Berridge . 2024-11-15

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Fantastic service! Rebecca in particular is so thoughtful and kind, she always goes the extra mile for us and we're so grateful to her. We come regularly because it's one of the few restaurants our kids are guaranteed to eat a lot of every time, and we know we'll be well looked after! Our kids love to spot Rebecca every time when we come in as well!

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Matthew Loffhagen . 2024-11-13

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Food was great, the staff were very friendly and very accommodating. Specifically Rebecca and Doro

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kai underwood . 2024-11-12

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Lovely food and friendly staff (Dors was extra welcoming) thank you xx

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Lauren Barker . 2024-11-11

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Lovely food and fantastic service from Dors and Rachel

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Rachael OToole . 2024-11-09

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Dots and Rachel at Nottingham Castle Bridge Marina Branch, were absolutely lovely. The service and attentiveness, so spot on. Great service will be coming back 😇

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Aggy B . 2024-11-09

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My self and my non verbal l, very energetic 5 year old visited this evening and the staff couldn't of been kinder or more accommodating. Five stars from us!

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Sarah Barnes . 2024-11-08

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We visited Pizza Hut at Castle Bridge this afternoon and had a wonderful experience. The staff, especially Dorena and the manager Gem, were absolutely amazing. Dorena was super friendly and attentive, making sure every customer felt welcome and taken care of. The food was fantastic, and the service made it even better. Highly recommend this location!

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Patrick Leung . 2024-11-08

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Visited for my nephews birthday and Chris was absolutely amazing, made sure we had what we needed, was so friendly, made the kids laugh and wished him a happy birthday, couldn’t fault a thing. Food was lovely and amazing value!

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Georgia Worrall . 2024-11-06

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Amazing food and service! Waiter Chris was amazing! Went for little brothers birthday and he made him feel very special! Definitely recommend and will be returning!

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Georgia Calladine . 2024-11-06

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Dors and James are amazing and nothing is ever too much trouble for them.

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Sarah Wardle . 2024-11-04

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Dorena was lovely. Helped us with everything

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SuGarRaY1407 . 2024-11-02

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I organised my daughter's birthday party in Pizza Hut restaurant and it was a wonderful experience over there. There were lots of pizza varieties and other dishes like pasta and salad and everything was very delicious and freshly baked as well. Children's had lots of fun there and they enjoyed plenty of food in the buffet menu. The first and most important thing was that all the staff was very nice and friendly and they were very helpful to make the environment comfortable and provided us lots of space as well for the kids to enjoy fully. Thanks for the nice service and we will visit the restaurant soon.

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Jyoti Agrawal . 2024-11-02

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We came here for a birthday meal and everything was great. Chris was really helpful - really good customer service!

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Sophie Barr Pilates . 2024-11-02

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Yet another amazing birthday here for my 9 year old. Little chap has had his last three birthdays here and he's loved every one of them. Chris is a gem, makes the day so special.

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Muizur Choudhury . 2024-11-02

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Food was delicious and staff were very accommodating of our 1 year old daughter! Made us feel very at home! Definately coming again! Dorena was lovely!

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Hannah Nicholson . 2024-11-02

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Chris was totally amazing. He was Brilliant with adults and children alike 👏

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Michael Biggs (Somebody Told Me) . 2024-11-01

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We had a great time A big thanks to Chris who was so accommodating and considerate Always a great place to come with the kids

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Sahu . 2024-10-31

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Stuck in traffic so stopped off to kill time. Staff very friendly and food fresh and tasty. Price on the menu a bit steep but they gave meal a meal deal so no issues there. Just take advantage of the offers available.

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Leigh Tomlinson . 2024-10-29

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Great service. Our server Dors really went the extra mile for us and made us feel welcome. Will definitely come again!

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Kate White . 2024-10-28

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Dors was brilliant! Very helpful, friendly with the kids and nothing was too much hassle

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L111 NBW . 2024-10-28

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Speedy service and friendly. Dom was very helpful

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IAIN DUPERE . 2024-10-27

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We had a fantastic time there celebrating my sons birthday.Staff went above and beyond in particular Chris. Can’t thank and recommend this restaurant enough.

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Jorge Mendes . 2024-10-27

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My son had his 9th birthday party here and we had a fantatic time. Staff was amazing and cope well with the 26 kids, Chris particularly went above and beyond

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Marisa Cabral . 2024-10-27

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Dom, our server, was excellent: friendly, helpful and accommodating. The family all enjoy the pizza buffet.

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Franca Garma-Supran . 2024-10-27

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Dom served us today and went above and beyond in his role. He is very hardworking, polite and helpful. He even bought extra pizza to our table when there was a party of kids around the buffet. He is an asset to your business.

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Leah Moore . 2024-10-27

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Dorena is a wonderful waitress and a credit to pizza hut. Very welcoming with a smile on her face and happy friendly attitude.

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chelsie williams . 2024-10-26

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Brilliant customer service and food are tasty! All staffs are helpful and nice.

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Jacky YU . 2024-10-25

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Chris at Castle Bridge Road was amazing we took my son for lunch for his 18th birthday and the whole restaurant sang happy birthday to him it was so lovely they went above and beyond. Brilliant even bought him dessert with a candle

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Diana Dennis . 2024-10-24

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Another fantastic meal at Pizza hut! Thank you to Chris who went out of his way to serve me and my kids - it's much appreciated. It's the friendly staff and yum pizza that has made me a regular visitor at this pizza hut. Well worth a visit!

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Mira Augustus . 2024-10-24

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Chris was a great server! Attentive and friendly! Large party, all enjoyed our meals! Thank you

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Debbie Morgan . 2024-10-23

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Absolutely spot on as always! Fantastic service, great for all the family! Fresh hot pizza constantly coming out all the time. We will be back.

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Rachel Williams . 2024-10-22

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Does was our waitress and was very friendly and polite nothing was too much trouble

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Michelle Foley . 2024-10-22

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The flatbreads were delicious and Millie was really kind and helpful, thank you!

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Gemma Scales . 2024-10-21

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Lovely service from Millie, very polite, food was good, salad bar had no onion but not a major issue, restaurant was quite cold, especially by the windows

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J M . 2024-10-21

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Great place to come for food, was served by Millie who was nice, polite and approachable would definitely come back to this pizza hut if I'm back in the area.

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shadow Knight 84 . 2024-10-21

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Loverly services, delicious foods.

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Raymond Chan . 2024-10-21

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Lovely meal, quiet atmosphere and excellent service, Millie was excellent at her job. Had salad and chicken supreme pizza between us

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Helen Scruton . 2024-10-20

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Mille advised on meal deal being cost effective. First we decided against it and she came back ans said it would save a couple if pounds. It was very nice if her to do do and we appreciated it.

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SRP . 2024-10-20

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Chris was amazing as always love coming here with the family

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WiteSlice . 2024-10-19

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Fantastic customer service from Dors, thank you

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Hannah Scott . 2024-10-19

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Me and my partner come here often, and often prefer to travel here then get takeout. The service here is the great everyone is very welcoming and helpful, and Dorene is so lovely and always remembers us. The buffet is great, always fresh and sometimes asking if there's any requests, and the buffet garlic bread is amazing

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Sarah Evans . 2024-10-18

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The staff, especially Chris, went above and beyond to accommodate my son’s birthday meal. The food was great, but the service was even better. Thank you!

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Daniel Johnson . 2024-10-17

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Friendly staff, plenty of parking

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Richard Clegg . 2024-10-15

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I attended Pizza Hut restaurant today with family having not attended for a few years. We were so impressed with the customer service - the warm welcome and clear guidance on menu options (we went for the buffet). My sister wanted a pizza that wasn't an option in the buffet and a staff member made sure it was freshly prepared for her and brought it over to our table. I just wish we got the gentlemen names who served us to give them the heads up in this review. We'll certainly be returning!

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Taz . 2024-10-14

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Had thr buffet, worth having the drink and Ice-cream too. New pizza's came out regularly. wish Garlic bread was available more, always goes very quickly.

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Ian Morgan . 2024-10-08

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I ordered takeaway via the website and it couldn’t be easier. Excellent value. Arrived to collect and was served by very friendly staff. Really enjoyed and as a result I was back in Pizza Hut this weekend.

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Gavin Urquhart . 2024-10-06

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Pizzas were delicious, salad bar could have been better, 6 pm on a Saturday, and already ran out of lettuce and peppers. Sides and desserts are definitely overpriced. Onion rings were made from processed onions and tasted more of the oil they cooked in than they did of onion. Kids' chocolate brownie was as ssolid as a rock and inedible. The waitress who served us was good. But when it came to paying, there was only a cursery enquiry as to whether everything had been okay with the meal with little response or interest to the reply given.

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Paul Tarry . 2024-10-05

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Came for a birthday buffet, and absolutely enjoyed our time here. Clean tables, tidy food service. Very friendly staff. Truly appreciate our time here.

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Dinija Savele . 2024-10-01

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Popped in for late lunch with my girls. Half an hour after arrival the waiter still hadn't arrived to take our order so I resorted to placing an on line order. I had to go and ask for glasses so that we could get our drinks. The salad bar had a poor selection which didn't include potato salad, beetroot, red onion or cherry tomatoes. Still waiting for food to be delivered to our table 20mins after placing our order. I wouldn't mind so much if it was busy but it's very quiet in here. I can see why Pizza Hut locations are closing if this is the standard of service to be expected at their restaurants. I certainly won't be returning based on my experience today Thanks Pizza Hut for your reply, clearly you aren't bothered enough to offer an incentive to return. Vague promises of addressing the issues raised cuts no ice with me. There were insufficient trained staff on duty on the day which is what led to the crazy waiting times, poor selection at the salad bar, and having to fetch our own cutlery and ice cream factory bowls and bottomless drinks glasses. My daughters have since informed me that another family who entered your restaurant after we did, left after a fruitless 15minute wait for service so clearly, our experience wasn't a one off. Staff training and correct staffing levels are the way to resolve the issues experienced

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Mark Thurgood . 2024-10-01

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Lovely lady who served us dorene first time going and it was brilliant

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Wavey NG Don . 2024-10-01

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As always, excellent. Been our go to regular eating place with the kids for years. Fab food and fab atmosphere. Dors is spot on with her customer service along with ensuring we have everything we need, she is always bubbly and talkative that my kids now recognise her instantly. It wouldnt be the same experience without her!

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Sarina khan . 2024-09-30

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Had a great night celebrating my son's birthday, food was amazing and the staff were lovely. Thank you ,😊

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Evie Aplin . 2024-09-30

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Lovely customer service from Dors, and the manager Andy also very helpful

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Natalie Bell . 2024-09-28

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Our waitress Rebecca was amazing and couldn’t do enough. Good as always lovely and plentiful. Thank you ☺️

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Ann Sturgess . 2024-09-28

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Great food, service and fantastic customer service !! Millie was fabulous …she always had a lovely smile and such a friendly manner!!

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H Patel . 2024-09-28

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Dom was our main server this evening and did a brilliant job and bouncing between tables, with a consistent smile and wonderful energy! Made sure right from the start we were happy and comfortable, made sure we had everything we needed and helped where possible! Meal deals were a wonderful discovery and really reasonable price wise and what you get! We left very full and very happy! Thank you to the team this evening! :)

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Lauren Durnford . 2024-09-25

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Gotta love a Pizza Hut buffet! Well, just gotta love pizza! 🍕

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Reena Bain . 2024-09-24

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