Based on 1.624 opinions finded in 3 websites
Based on 1.624 opinions finded in 3 websites
Nº 1024 in 1338 in Nottingham
Nº 23 of 43 Pizza & Pasta in Nottingham
Opinions
Dorena and the rest of the team here always go above and beyond with our young man . Thankyou for always making our visits super friendly and enjoyable
Joanna Rose . 2024-12-16
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Chris at the Castle Bridge Road branch has been fantastic. Friendly and informative. It was a busy evening but we were never left waiting and food was great!
tara smal . 2024-12-12
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Chris was very helpful and kept an eye on everything😁
Charlene Standford . 2024-12-12
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Fantastic customer service every time we visit Dor always goes above and beyond when she Is working, very friendly and always asking if we are alright and enjoying it! Food fantastic hats off to the chef every time! Thanks
Melissa Blatherwick . 2024-12-10
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Lovely staff always willing to help and great service
Kira Conway . 2024-12-07
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Rachel was lovely and made our time at Pizza Hut enjoyable,it was my little girls 7th birthday and she really enjoyed it. All of the staff in store was amazing
Rosetta Maynes . 2024-12-07
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Dors really helped me and my friend out with the babies. She looked after us and was absolutely lovely
Sarah Fox . 2024-12-06
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Dorena was welcoming from the moment we walked in to the restaurant. She went above and beyond to make sure we were all well and happy with the food and our drinks. She was quick to ensure the table was clear and went above and beyond to ensure we had what we wanted. She even very kindly brought some pizza to the table for us. All the team were wonderful we had a great Christmas lunch, thank you Dorena and team
Harriet Jay . 2024-12-06
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lovely experience dorena was lovely to me and my mum
Dora Allsopp . 2024-12-06
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Visited today with my family and had an outstanding experience! The customer service was exceptional. A special shout-out to Chris for going above and beyond to make a custom pizza —truly appreciated!
nausheen . 2024-12-05
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friendly stay and happy to help. thank you for a lovely experience
Barbie BROWN . 2024-12-02
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We go now and again the food on the buffet is usually abit hit and miss. Had to wait ages for a just cheese and tomato pizza to go on the buffet. As there was onoy peperoni or spicy veg one.
Asher Joy . 2024-12-01
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Came for a family meal for my son’s birthday and we really enjoyed our food. Great service from Chris
Shannon Finney . 2024-11-28
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Good food, lovely service from Chris, couldn’t find the bbq pizza on the buffet and he brought a slice straight to the table when it came out. Great value for money
Seren . 2024-11-28
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Nice friendly team, pizza as always was nice and hot and very tasty. Thanks to Chris for looking after us
fran orourke . 2024-11-28
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Dors & Andy were lovely! Absolutely exceptional service at Pizza Hut, Castle Marina really loved it 😊
Arwa Javed . 2024-11-26
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Excellent service from Doreen and James, fresh tasty pizzas
Samirah Arif . 2024-11-25
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No heating spoilt the meal minus 2 outside
Mark Glasgow . 2024-11-24
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So delicious pizza also so kind and helpful waiters❤️❤️ 100% especially thanks to Dorena🙏🏻🙏🏻
Amir Bagheri . 2024-11-22
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Dors and Andy can't do enough for you. Excellent service and delicious pizzas and pasta dishes. Always a good experience at this little pizza gem in Nottingham.
Yvonne Watts . 2024-11-19
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Dorena & Gem were fabulous hosts, and made our dining experience super friendly and easy. Food is always good at pizza hut 👍🏻
Sarah Frost . 2024-11-18
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Again massive thank you to waiter Dom for awesome service and a great welcome and smile💪 wicked food as always and great service
Abdallah Farooq . 2024-11-16
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We had a great experience today at pizza hut and Dorena was expecially helpful and polite thank very much Dorena
Natasha Khan . 2024-11-15
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Great place for all can eat pizza pasta and ice cream. Staff made us welcome polite friendly
Steven Bates . 2024-11-15
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Staff always welcoming and food always hot and tasty! You’re lucky if you come on a day Dorena is in as she gives the most brilliant customer service! Nothing is too much and always asks what you would like bringing out if you go for the buffet option!
Evie Berridge . 2024-11-15
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Fantastic service! Rebecca in particular is so thoughtful and kind, she always goes the extra mile for us and we're so grateful to her. We come regularly because it's one of the few restaurants our kids are guaranteed to eat a lot of every time, and we know we'll be well looked after! Our kids love to spot Rebecca every time when we come in as well!
Matthew Loffhagen . 2024-11-13
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Food was great, the staff were very friendly and very accommodating. Specifically Rebecca and Doro
kai underwood . 2024-11-12
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Lovely food and friendly staff (Dors was extra welcoming) thank you xx
Lauren Barker . 2024-11-11
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Lovely food and fantastic service from Dors and Rachel
Rachael OToole . 2024-11-09
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Dots and Rachel at Nottingham Castle Bridge Marina Branch, were absolutely lovely. The service and attentiveness, so spot on. Great service will be coming back 😇
Aggy B . 2024-11-09
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We visited Pizza Hut at Castle Bridge this afternoon and had a wonderful experience. The staff, especially Dorena and the manager Gem, were absolutely amazing. Dorena was super friendly and attentive, making sure every customer felt welcome and taken care of. The food was fantastic, and the service made it even better. Highly recommend this location!
Patrick Leung . 2024-11-08
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My self and my non verbal l, very energetic 5 year old visited this evening and the staff couldn't of been kinder or more accommodating. Five stars from us!
Sarah Barnes . 2024-11-08
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Visited for my nephews birthday and Chris was absolutely amazing, made sure we had what we needed, was so friendly, made the kids laugh and wished him a happy birthday, couldn’t fault a thing. Food was lovely and amazing value!
Georgia Worrall . 2024-11-06
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Amazing food and service! Waiter Chris was amazing! Went for little brothers birthday and he made him feel very special! Definitely recommend and will be returning!
Georgia Calladine . 2024-11-06
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Dors and James are amazing and nothing is ever too much trouble for them.
Sarah Wardle . 2024-11-04
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Yet another amazing birthday here for my 9 year old. Little chap has had his last three birthdays here and he's loved every one of them. Chris is a gem, makes the day so special.
Muizur Choudhury . 2024-11-02
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Dorena was lovely. Helped us with everything
SuGarRaY1407 . 2024-11-02
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I organised my daughter's birthday party in Pizza Hut restaurant and it was a wonderful experience over there. There were lots of pizza varieties and other dishes like pasta and salad and everything was very delicious and freshly baked as well. Children's had lots of fun there and they enjoyed plenty of food in the buffet menu. The first and most important thing was that all the staff was very nice and friendly and they were very helpful to make the environment comfortable and provided us lots of space as well for the kids to enjoy fully. Thanks for the nice service and we will visit the restaurant soon.
Jyoti Agrawal . 2024-11-02
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We came here for a birthday meal and everything was great. Chris was really helpful - really good customer service!
Sophie Barr Pilates . 2024-11-02
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Food was delicious and staff were very accommodating of our 1 year old daughter! Made us feel very at home! Definately coming again! Dorena was lovely!
Hannah Nicholson . 2024-11-02
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Chris was totally amazing. He was Brilliant with adults and children alike 👏
Michael Biggs (Somebody Told Me) . 2024-11-01
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We had a great time A big thanks to Chris who was so accommodating and considerate Always a great place to come with the kids
Sahu . 2024-10-31
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Stuck in traffic so stopped off to kill time. Staff very friendly and food fresh and tasty. Price on the menu a bit steep but they gave meal a meal deal so no issues there. Just take advantage of the offers available.
Leigh Tomlinson . 2024-10-29
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Dors was brilliant! Very helpful, friendly with the kids and nothing was too much hassle
L111 NBW . 2024-10-28
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Great service. Our server Dors really went the extra mile for us and made us feel welcome. Will definitely come again!
Kate White . 2024-10-28
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Dom, our server, was excellent: friendly, helpful and accommodating. The family all enjoy the pizza buffet.
Franca Garma-Supran . 2024-10-27
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Dom served us today and went above and beyond in his role. He is very hardworking, polite and helpful. He even bought extra pizza to our table when there was a party of kids around the buffet. He is an asset to your business.
Leah Moore . 2024-10-27
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Speedy service and friendly. Dom was very helpful
IAIN DUPERE . 2024-10-27
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My son had his 9th birthday party here and we had a fantatic time. Staff was amazing and cope well with the 26 kids, Chris particularly went above and beyond
Marisa Cabral . 2024-10-27
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We had a fantastic time there celebrating my sons birthday.Staff went above and beyond in particular Chris. Can’t thank and recommend this restaurant enough.
Jorge Mendes . 2024-10-27
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Dorena is a wonderful waitress and a credit to pizza hut. Very welcoming with a smile on her face and happy friendly attitude.
chelsie williams . 2024-10-26
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Brilliant customer service and food are tasty! All staffs are helpful and nice.
Jacky YU . 2024-10-25
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Chris at Castle Bridge Road was amazing we took my son for lunch for his 18th birthday and the whole restaurant sang happy birthday to him it was so lovely they went above and beyond. Brilliant even bought him dessert with a candle
Diana Dennis . 2024-10-24
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Another fantastic meal at Pizza hut! Thank you to Chris who went out of his way to serve me and my kids - it's much appreciated. It's the friendly staff and yum pizza that has made me a regular visitor at this pizza hut. Well worth a visit!
Mira Augustus . 2024-10-24
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Chris was a great server! Attentive and friendly! Large party, all enjoyed our meals! Thank you
Debbie Morgan . 2024-10-23
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Absolutely spot on as always! Fantastic service, great for all the family! Fresh hot pizza constantly coming out all the time. We will be back.
Rachel Williams . 2024-10-22
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Does was our waitress and was very friendly and polite nothing was too much trouble
Michelle Foley . 2024-10-22
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Lovely service from Millie, very polite, food was good, salad bar had no onion but not a major issue, restaurant was quite cold, especially by the windows
J M . 2024-10-21
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Great place to come for food, was served by Millie who was nice, polite and approachable would definitely come back to this pizza hut if I'm back in the area.
shadow Knight 84 . 2024-10-21
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The flatbreads were delicious and Millie was really kind and helpful, thank you!
Gemma Scales . 2024-10-21
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Loverly services, delicious foods.
Raymond Chan . 2024-10-21
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Mille advised on meal deal being cost effective. First we decided against it and she came back ans said it would save a couple if pounds. It was very nice if her to do do and we appreciated it.
SRP . 2024-10-20
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Lovely meal, quiet atmosphere and excellent service, Millie was excellent at her job. Had salad and chicken supreme pizza between us
Helen Scruton . 2024-10-20
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Fantastic customer service from Dors, thank you
Hannah Scott . 2024-10-19
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Chris was amazing as always love coming here with the family
WiteSlice . 2024-10-19
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Me and my partner come here often, and often prefer to travel here then get takeout. The service here is the great everyone is very welcoming and helpful, and Dorene is so lovely and always remembers us. The buffet is great, always fresh and sometimes asking if there's any requests, and the buffet garlic bread is amazing
Sarah Evans . 2024-10-18
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The staff, especially Chris, went above and beyond to accommodate my son’s birthday meal. The food was great, but the service was even better. Thank you!
Daniel Johnson . 2024-10-17
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Friendly staff, plenty of parking
Richard Clegg . 2024-10-15
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I attended Pizza Hut restaurant today with family having not attended for a few years. We were so impressed with the customer service - the warm welcome and clear guidance on menu options (we went for the buffet). My sister wanted a pizza that wasn't an option in the buffet and a staff member made sure it was freshly prepared for her and brought it over to our table. I just wish we got the gentlemen names who served us to give them the heads up in this review. We'll certainly be returning!
Taz . 2024-10-14
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Had thr buffet, worth having the drink and Ice-cream too. New pizza's came out regularly. wish Garlic bread was available more, always goes very quickly.
Ian Morgan . 2024-10-08
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I ordered takeaway via the website and it couldn’t be easier. Excellent value. Arrived to collect and was served by very friendly staff. Really enjoyed and as a result I was back in Pizza Hut this weekend.
Gavin Urquhart . 2024-10-06
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Pizzas were delicious, salad bar could have been better, 6 pm on a Saturday, and already ran out of lettuce and peppers. Sides and desserts are definitely overpriced. Onion rings were made from processed onions and tasted more of the oil they cooked in than they did of onion. Kids' chocolate brownie was as ssolid as a rock and inedible. The waitress who served us was good. But when it came to paying, there was only a cursery enquiry as to whether everything had been okay with the meal with little response or interest to the reply given.
Paul Tarry . 2024-10-05
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Came for a birthday buffet, and absolutely enjoyed our time here. Clean tables, tidy food service. Very friendly staff. Truly appreciate our time here.
Dinija Savele . 2024-10-01
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Lovely lady who served us dorene first time going and it was brilliant
Wavey NG Don . 2024-10-01
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Popped in for late lunch with my girls. Half an hour after arrival the waiter still hadn't arrived to take our order so I resorted to placing an on line order. I had to go and ask for glasses so that we could get our drinks. The salad bar had a poor selection which didn't include potato salad, beetroot, red onion or cherry tomatoes. Still waiting for food to be delivered to our table 20mins after placing our order. I wouldn't mind so much if it was busy but it's very quiet in here. I can see why Pizza Hut locations are closing if this is the standard of service to be expected at their restaurants. I certainly won't be returning based on my experience today Thanks Pizza Hut for your reply, clearly you aren't bothered enough to offer an incentive to return. Vague promises of addressing the issues raised cuts no ice with me. There were insufficient trained staff on duty on the day which is what led to the crazy waiting times, poor selection at the salad bar, and having to fetch our own cutlery and ice cream factory bowls and bottomless drinks glasses. My daughters have since informed me that another family who entered your restaurant after we did, left after a fruitless 15minute wait for service so clearly, our experience wasn't a one off. Staff training and correct staffing levels are the way to resolve the issues experienced
Mark Thurgood . 2024-10-01
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As always, excellent. Been our go to regular eating place with the kids for years. Fab food and fab atmosphere. Dors is spot on with her customer service along with ensuring we have everything we need, she is always bubbly and talkative that my kids now recognise her instantly. It wouldnt be the same experience without her!
Sarina khan . 2024-09-30
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Had a great night celebrating my son's birthday, food was amazing and the staff were lovely. Thank you ,😊
Evie Aplin . 2024-09-30
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Our waitress Rebecca was amazing and couldn’t do enough. Good as always lovely and plentiful. Thank you ☺️
Ann Sturgess . 2024-09-28
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Lovely customer service from Dors, and the manager Andy also very helpful
Natalie Bell . 2024-09-28
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Great food, service and fantastic customer service !! Millie was fabulous …she always had a lovely smile and such a friendly manner!!
H Patel . 2024-09-28
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Dom was our main server this evening and did a brilliant job and bouncing between tables, with a consistent smile and wonderful energy! Made sure right from the start we were happy and comfortable, made sure we had everything we needed and helped where possible! Meal deals were a wonderful discovery and really reasonable price wise and what you get! We left very full and very happy! Thank you to the team this evening! :)
Lauren Durnford . 2024-09-25
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Gotta love a Pizza Hut buffet! Well, just gotta love pizza! 🍕
Reena Bain . 2024-09-24
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It's a Pizza Hut - the staff were superb even telling how to get an online special offer halved our bill
Gary Clarke . 2024-09-18
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Always love the buffet here it’s cheap and cheerful during a weekday with plenty of options. I think they would be doing with putting out more thin crusts as most of the time they are deep pan. Food is kept warm and fresh. Easy to order and pay online through QR code. If you don’t like table service and want to eat quickly at lunchtime then this is the best place to eat.
Christina Brown . 2024-09-15
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Customer service could have been better, food was okay, some staff seemed unhappy working on a Saturday.
Saf A . 2024-09-12
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Just had a great experience at the Pizza Hut. Great food as normal but the highlight was the young chap called Dom who was our server. It's rare to find such good service these days. Was incredibly welcoming and helpful and kept checking back to make sure we didn't need anything. He was helpful on the menu selection and gave great advice. Thanks Dom!
Tyhoic B . 2024-09-01
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Not been in a decade, new thin pizza nice but its pricey.
Paul Wetton . 2024-08-31
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Went for the buffet...good choice of pizzas, constantly being renewed, nice pasta, good fresh looking salad. My only gripe...toilets needed a good clean and tidy up. Hadn't been checked for quite a while.
nicki lewitt . 2024-08-26
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Needs a good clean, everywhere needed a good wipe down, which put me off Food was ok Won’t be going again though
E B . 2024-08-24
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Atmosphere great during lunch buffet and staff are friendly and great interaction and attentiveness to food area and tables
Kurt Dalkner . 2024-08-16
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What a lovely experience we had today taking the kids here especially thanks to Doreen going that extra mile for us 🙂 Very much appreciated what a lovely lady. The pizza buffet was fully loaded with fresh pizza and pasta constantly. Added bonus it's kids eat free. The kids really loved it. Thankyou so much 😁.
carlozontop carlozontop . 2024-08-13
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We booked to go to Pizza hut because of the 'Kids Eat Free' offer. But 'Kids' don't eat free, it's for just 1 kid per bill, so even though we had 2 adults with us we had to pay £10.99 for a 2 year old that ate nothing except a few nachos. The total bill came 2 £45 for 2 kids and 2 adults, we probably eat 1 pizza between us. What a waste of money, never ever will we be going again. Sneaky sales wording is disgusting especially during the school holidays!
Shana Richardson . 2024-08-07
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Good service and food. We used a 8% off blue light code to buy a voucher then used that to buy a deal for 4
Rishi . 2024-08-04
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We have a great experience at Pizza Hut, Castle bridge, Nottingham on Saturday 27th July 2024. My daughter celebrated her 10th birthday with her friends and all went well. All staff were brilliant. Our waiter, called Dawn. She was so attentive and accommodating. The food and service quality was truly exceptional 👌. The kids have enjoyed it and had lots of fun. Overall, we had a great experience at this Pizza Hut, and I highly recommend it to my friends and family. Thank you again 💓
Albertina Udyombala . 2024-08-01
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The food was lovely and hot and fresh with good choice!
Janine Morrell . 2024-07-27
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Poor take away service. Had to cancel after waiting a hour for food. These punks had me waiting a hour for pizza. Then sent me a parking ticket because I had over stayed in their car park. Disgusting behaviour regarding service and business i've currently got a £100 fine for a pizza I never got because they had Me waiting for over a hour. I cancelled the pizza they sent me a parking ticket. Beast avoid if possible
Marvellous . 2024-07-16
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Número de orden 6313352314 Compré un £ 19. 99 gran oferta de comida de pizza. no hacen servicio para llevar en Nottingham pizza hut restaurante. Entré en la cabaña de pizza en Nottingham, estaba ocupado en el momento en que asistí. Otros dos clientes esperando una pizza antes que yo. Esperé 1 hora, tan frustrado que les dije que cancelaran la pizza. Tres meses más tarde tenía £ 100 n multa a través del correo para aparcar fuera de la cabaña de pizza que es un aparcamiento privado. Envió la información relativa para apelar. La apelación fue rechazada así que voy a llevar a Pizza Hut a un tribunal de reclamos menores. Para la instalación de cabañas de pizza clientes que consiguen comida para llevar. Nunca compraré una pizza de mi negocio favorito de pizza. He sido un cliente leal de la cabaña por más de 35 años Dominos es mi pizza que he estado comiendo desde que ocurrió este incidente. Nunca pagaré la multa. Pero por favor mantente alejado de la cabaña de pizza donde controlan su propio estacionamiento. Nunca una compañía de tan alto perfil había actuado tan poco razonable. STAY AWAY STAY AWAY STAY AWAY
The trip reviewer . 2024-07-15
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Very good value for money and super friendly service.
Dominik Thieme . 2024-07-14
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Margarita Pizza, Fries and Drink and a free salad. I find Pizza Hut to be rather expensive for pizzas but you pay for a venue and service. Went quite late, tried to order items separately but the chap was fantastic and recommended the deal offer which went for in the end. Service was A1 and would go again. Venue is lovely and no complaints with the Pizza, was actually tasty.
Mohson Hussain . 2024-07-13
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Got a parking ticket while visiting the restaurant... and I'm not happy!! Staff were too busy chatting amongst themselves. They should let customers know that they need to register there car registration on a tablet at the front of the store. Not worth the head ache. I would rather eat some where else where you don't get robbed by the parking charges. I would avoid! I will not be returning to Pizza Hut again.
Rehana Basheer . 2024-07-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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