Based on 28 opinions finded in 1 websites
Opinions
Little mistake all resolved quickly, food was great and hot, will definitely order from here again when I’m bare hungry
QofE . 2024-06-07
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Sarcastic waiter and poor service. The food was also poor and cold. We had to ask 4 times for the plates to be taken and for the deserts to be brought. When they finally brought the deserts, we still had plates left on the table The toilets were disgusting and so unhygienic
Lily S . 2024-02-17
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I attended here with a group of summer school kids on 01/08/23 and given how busy the restaurant was the management were really patient with us, helping us to find the best deals to fit in our budget. Thanks guys!
Jake C . 2023-08-02
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Food was great but our time was spoilt by an extremely loud uncontrolled birthday party next to us. The kids were screaming and shouting to each other thd whole time, it was relentless. I don't mind kids having fun but Pizza Hut need to have some guidelines for kids parties as they are not the only customers!
NorthStar743920 . 2023-06-25
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I visited with 3 kids all hungry after doing the jump arena next door- absolutely empty - 3 pm on a weekend I wondered why. Really young girls all working here - which is fine but hardly any staff, no clear manager or organisation. No one older then 17. Waited to order, and ended up going to the desk only to have to wait for the girls to finish a conversation between themselves and be told they would come to the table. Again I went over, with 3 children impatient already, they came over to take our order. Then I had to chase up drinks as food arrived before these, I had to chase cutlery, missing food. May as well make it all completely self service. I had to ask for sauces for the ice scream factory- nothing well kept or clean here either at a self service station that is meant to be fun and independent for children. The toilets were unbelievably unclean - female. I can’t believe after covid this is the stand of toilets they are maintaining. They should be wiped around regularly with lots of families and young children here. As it picked up busyness with only 2 girls serving, I then had to chase the bill. I will not be returning again.
HMCC . 2023-01-01
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Cutlery was dirty fruit flies flying in the salad bar and up the drinks machine Bowls plates disgusting dirty Pizza Hut Kirkstall a disgrace
jakehM9855DN . 2022-10-09
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We had a large meal ordered for my twins birthday. Pizza was delivered promptly but, after we'd finished, no one came to remove the plates or to bring dessert. After 4 requests over a period of about 45 minutes, I eventually spoke to the manager to request the twins desserts be brought over asap. A further 5 minutes later we were given one dessert and 2 spoons When I told them we'd ordered 2 I was met by the response of 'Oh'. I spoke to the manager and he said he would sort it but we'd been there nearly 2 hours by then so I asked for a refund of the dessert we hadn't got. He offered to refund this hugely overpriced dessert as well as further discount by way of an apology. He took my order number and said it would be processed in the next couple of days. Over a week later and I haven't received anything at all. It seems that not only was the service appalling, the manager is also dishonest/ untrustworthy. I will never take my family to Pizza Hut again.
andrewhI5252WX . 2022-03-09
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Lovely pizza with salad buffet all you want . All drinks you can..Great service by young staff and young manager ...will go back there for the same pizza again.
Leon F . 2021-10-28
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Good for a children's birthday party! my two loved it. good food reasonable price and bottomless what more could you want
jeanpadams . 2019-01-21
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good for desserts only (my personal opinion) staff was great and friendly, could've been a better experience in terms of atmosphere wise. There was a weird smell when we walk in and its not the first its very time which put me off
Khan12345601 . 2018-04-03
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Food was great. There is as wide range of choice for both meat eaters and vegetarians. The salad bar is exceptional.
y_0b_5 . 2018-01-28
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Called in here a few times and it is always top notch, service is quick and friendly, the food is beautiful, little bit noisy as school holidays but no complaints ! Recommended.
Tony D . 2017-09-07
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Staff were there to greet us swiftly. We were seated within 10 mins, quicker than the suggested 35 mins. Started with drinks from the service station, and salad bar. We had a meat and a veg sharing platter, as our starter. Our mains consisted of a big sharer with 3 additional pizzas @£10.00 each in the sharer deal. We had a sharing chocolate cookie dough for deserts as well as coffee for the adults in the group. As well as the soft drinks, some had bottles of bud or San Miguel 2 for £6.00. Host, server and other staff were great. Cash tipped them £5.00 each. Coming back soon. Very soon.
ll13pr . 2017-03-05
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I've usually enjoyed my pan pepperoni pizza here but this time not so good. There was far too much tomato sauce and same with cheese but not much pepperoni. It didn't taste half as good as normal so didn't eat it all. My husband didn't enjoy his large one for the same reasons as me. Not sure if there's a different chef but not sure if we'll be back for a long time. Not good.
Eunice38 . 2016-08-10
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Fast service, tasty pizza, free salad, pleasant atmosphere. You can't go wrong here. The only downsize was screaming kids running around next table. Not Pizza Hut's fault :D. We will be back!
EvinaJ . 2016-07-23
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Just been to Pizza Hut at kirkstall road, we didn't mind the 20 minute wait for a table as it was busy, after being for a further 20 mins we still hadn't been able to order drinks/food. When we politely complained the manager seemed to preoccupied with a staff conversation to care so we left, will never go back there again
Lynsey1505 . 2016-07-09
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It wasn't how I remembered, and perhaps a little rough around the edges, the staff looked un kept, which is fine if you are a student not serving food. He served was quite short on people skills especially with children and the buffet was out quite a time after 3, it was still on the servery until 4.10, The food when it arrived was average, a starter of crisps, with a choice of topping.... really? The food was tasty but, again average. Although on leaving the girls were very nice nd very chirpy.
foodjunkie97 . 2016-05-15
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We came here with friends. Keep it up fantastic experience. We'll be back again very soon. I will tell all my friends about you guys
Tom W . 2016-01-13
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Not that good like pizza express because you only have salads and other things for your starter. Yes at pizza express the pizza is thin as well!
Joseph_Robson_1 . 2015-08-01
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Soy un americano que vivían en Leeds durante más de un año. Esta pizza Hut sabor es mucho mejor que el americano. El restaurante es limpieza y un personal amable. La barra de ensaladas siempre tenía un aspecto fresco y nada parece seca. Pizza Hut...
Meghan S . 2015-05-26
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its pizza hut,the pizza me and my partner got was o.k,the salad bar was half full,toliets were so bad,not been checked in hours.
tinbin2014 . 2015-01-08
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filthy cutlery, glasses crockery etc everything was grubby toilets were filthy and by filthy I do not just mean the mess from that day I mean thick lime scale in the toilet bowl!!!! And if that's the state of front of house dread to think what the kitchen is like. Spent most of the evening pining for the waitresses attention who was nice and polite but seemed rushed!!! Not impressed at all!!!
hayley0302 . 2014-10-30
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I don't usually like Pizza Hut but this time I had visited, it was really nice. I has their Nachoes- it's my favourite meal with the salad. I'll be visiting back soon.
Zahrah L . 2014-07-08
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Don't visit. Completely rushed service resulting in drinks being poured all over me and my handbag! Really poor service by Manager, Helen and presented with the full bill ! Not improved after speaking to Area Manager, Andy where I was told to expect a risk of accident when in a food service environment! My advice....stay in and order a Dominoes....DISGUSTING! Talk about a big company....willing to take your money but when there is a problem they brush it under the carpet !
Laura W . 2014-04-07
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Arrived early evening and found the place initially fairly busy. Food was ok nothing special but was warm. Was ok for what you got. Wont be in a rush to go back. Staff treat you like cattle and just want you in and out like most eateries of this type these days. Ok if your in leeds wanting a quick pizza. Wont be in a rush to go back.
madhatter99999 . 2013-01-10
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We were seated immediately by a pleasant girl and menu explained including the free salad.Good selection of pizzas on new menu. Salad bar good and our growing grandson visited twice.We felt it was good value and what we expected from other Pizza Hut experiences
auntybully . 2012-12-19
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We attended Pizza Hut, Kirkstall Leeds following a previous visit a few months ago and where delighted to find that things have vastly improved, The Staff were very obliging and attenede to our every need. The food was good, hot and well prepared, Wine was as ordered and came well chilled. The lady in charge was very attentative and organised her staff very well. The cleanliness had improved vastly since I last reported a distrous visit there which I am pleased about as its the nearest Piizza Hut to where we live. Well done for listening to Pizza Hut. Musics still a little loud but hey oh we can live with that.
Silverlad . 2012-11-22
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Visite one of our local Pizza Huts for a late evening meal after a long day and an evening charity meeting and was very disapointed with the experience, we were shown to a booth around a corner which suited my wife and I, we were promptly forgotten. Tom, our affable waiter apologised and after ordering a bottle of chilled white Zinfadel wine, we were seved and poured with a cheap Spanish plonk which was explained away as being an alternative as there was no chilled Zinfadel! I had cleaned the table top which had a residue of spray on cleaner and the napkin came away dirty. The Pizza base was inedible to my wife as it was soggy. The bill was delivered on a grimy( and I do mean dirty) black tray, Tom, our waiter agreed that it was "not good". I paid cash as the waiter and waitress could not obtain a credeit card machine to carry out the transaction. The music was also so loud that we had difficulty talking. This establishment was an ecoli factory, not a reastaraunt!Thoroughly disatisfied we left and did
Silverlad . 2012-06-28
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all you can eat salad with a pizza - good deal! Kid friendly no frills restturant
abbymorgan . 2012-01-26
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Not that bad now they have sorted out the fruit fly issue
. 2008-07-21
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1374 Opinions
Do not ever by anything from this stall, you will be ripped off and disappointed. How the woman had the gall to charge £3.50 for a stale jam donut I will never know!
575 Opinions
This place needs closing down. The staffare very rude, they handle basil leaves with their fingers. The female Asian manager argued with my wife, and argued and argued. My wife asked asked if the goats chess was vegetarian, we got yes, no, yes, no. Then we got WELL IT DOES NOT HAVE ANY MEAT IN IT. Its cheese !!!!! The hygiene is disgusting, at least at front of house. At no point did any one come up to us and ask if everything is ok. They forgot about my coleslaw. Look just do not go here, they have lost it entirely, choose somewhere else. This plase is a waste of time and money. Two "pizzas" Two Starters, and one diet coke. £61 TERRIBLE.
560 Opinions
Disappointed. Ordered shrimp spaghetti and the seafood was clearly frozen prawns. £17.95 cat too much for a few prawns and loads of cheap spaghetti. Also lacked garlic. The sticky toffee pudding was very nice, however.
11 Opinions
First off, it's nice to see a proper "sit down" restaurant with table service in a motorway service area. The menu needs careful reading, as the usual terminology such as "napoli, pugliese, romana, quattro stagioni, quattro formaggi, salami piccante, etc." cannot be found. Anyway, we settled for the Pollo Fiesta and the Funghi di Bosco. Both very tasty and with a perfectly cooked crust. However, there were some issues, as staff training does not seem to be high on the agenda. Our waiter was unable to repeat the order, as he could not pronouce "funghi di bosco", and offered us large (660 ml) bottles of Peroni Nastro Azzurro 0.0, which were actually not available. Some staff when not busy were standing around the service counter doing up their hair and playing on their mobiles.
884 Opinions
Staff uninterested I ordered a cocktail was informed “did not have it” even though it was on menu I was choosing another and girl went didn’t come back. We ordered food signature dish of pasta and spinach balls pasta was cold spinach balls burnt when I eventually manage to speak to some one she said “ sorry and laughed. I have always enjoyed my food here but I will not be going back