Pizza Hot Charcoal Grill in West Lancashire - Phone Number, Reservations, Reviews

I put on the notes too put no cheese on the burger as i can’t eat it but when it came it had cheese on it so I couldn’t eat the burger.

missing food and not what u asked for on the food we got

1 hours I was waiting for a pizza

Food was great, was a bit late but it was the Euro’s so I guess it was busy. Would deffo recommend this place and will be back, shish kebab was amazing

I asked in the notes for no salad on the calzone, upon arrival the pizza had salad on and in the pizza which made the pizza soggy and the box soggy too, the worst i've had from this delivery, never usually have issues

by the time we got our meal it was cold, from ordering to being delivered took about 2 hours. Won't be ordering again. The garlic bread had barely seen the grill, it went in the bin. very disappointed

shish kebab was delicious 🤤. we never have a complaint about this kebab shop lovely food.

Quality of food today was poor,chips tasted like they had been in old oil,nann breads rock hard they snapped when opening up and unable to eat them meat was borderline cold threw most of it in the bin so 20 quid wasted

Didn’t receive all my order rang and was told they would redo the item waited a further 50 minutes and no replacement as yet

Too much garlic sauce too little lamb on the wrap and arrived 40 minutes late

First time ordering from here and certainly won’t be the last, order was late but being a Friday night can be forgiven,the food was really tasty and hot on arrival delivery driver was polite also I will order from here again keep up the good work

fantastic food as ever! unfortunately not all ingredients available tonight but got a hand written note explaining. that's class! well done guys, little touc.hes like that go a million miles. thank you

food was cold and late and the driver Who delivered was very rude just shoved the food in my hand n walked off without a word like sorry for delay were busy

Message sent at 18:10 saying order was on the way. I rang at 18:30 as it said delivered and I still hadn't received it. They changed the time to 18:45 on just eat and said it was with the driver. Arrived at 18:50 cold. Soggy cold chips, stone cold burgers. Order went in the bin. Complete waste of money

Management was took over by someone else I've never ordered from here since the new management took over I have my dad with me tonight who's diabetic so I orderd him a bbq chicken pizza to bring his sugar levels up as his sugar levels was 4 if my dad takes his insulin that will drop it to 1 that's a diabetic comer my dad cant take his insulin without food his levels are to low WON'T BE ORDERING FROM HERE AGAIN

my son wanted to share a pizza it took that long he fell asleep and it was cold

Pizza calzone hardly had any donner meat and wasnt cooked all the way through

Spot on as always! Thanks so much!

Hi I can’t find my food anywhere

Amazing food. Food came hot, fast delivery. Food came as we asked definitely recommended

Food was 20 mins early which was great,nice and hot, delivery driver was very friendly, food was very nice, will definitely order from here again 10/10

I’m really disappointed with this order i had to ring the shop twice to find out that they were waiting on a delivery driver, then 40 minutes later phoned back to be told he was on his way. When the driver arrived he made me stand there and check my order to check it was the right order as he had no idea.

It was late due to a busy night but the staff are lovely and the food was still warm and tasted great

says it was gonna come between 21:40-22:00 it is now half past 10 and I still haven’t got my food!

It was good but didn’t have my jalapenos inside for the second time in a row. 🥲

very hot beautiful food first order from them delivery man very pleasant 😀 would highly recommended 😀 5 x thank u

food was delivered quickly and was lovely

Large doner kebab was same size as small just in a bigger tray, the garlic bread was burnt, the pizza was squashed and most of it was cold. Very disappointed after we had one few days ago and everything was so lovely.

2 hours ago we ordered and still not here. We’re 5 minutes from the shop and ordered 3 things. Too tired to even bother eating it if it turns up:

I got a notification to tell me my food had left the shop it then took another 20 minutes to arrive the children meal came with only popcorn chicken and everything was cold

The quality was amazing and portion sizes huge, wish I'd ordered less but breakfast is sorted.

still waiting after nearly 2 hours

Food arrived late and cold... after no issues previously very dissapointed we had to reheat food in order to eat it!

Fantastic food and brilliant delivery

Not here so can’t give a review

Ordered 12” cheese and tomato pizza, instead came 10” garlic bread. Garlic bread was nice but didn’t get the food I ordered.

little late but apologies made and bottle of coke given as a gesture of goodwill... 5 stars

My food was supposed to arrive between 2:15-2:35am..it is now 3:20am. I tried calling the store and no answer. I went back onto the order in the Just Eat app and it says my order has been collected even though I’ve received nothing. Communication is appalling. I wouldn’t ever order from here again.

Food was delicious. However, it was not exactly what we ordered. I was too hungry and too tired and too weighed down with what I'm having to deal with at the moment, so we just ate it. And if that was what I had ordered, I have to say I would have no problems with it. The food really was yummy. Thankfully the burger that we ordered with nothing on it (no salad, no sauce) was just what we asked for. As we have someone with learning difficulties in our party that would not have eaten it otherwise. So that, thankfully was spot on. But my burger and my husband's burger was two half pounder burgers one with salad, pepperoni and other things (?.....yummy though) and the other was a half pounder beef burger with salad. We both asked for the same chicken tower burgers with the hash browns and garlic mayo and salad. I don't know if there is a price difference, but one of the joys of ordering in and getting someone to cook for you, is the choice you have. We made the choice and sadly, got a lucky dip. Never mind. Maybe one day I will order the tower burgers again from this restaurant and get to see what they taste like. Like I say, the meal we had was tasty. Bet the chicken tower burger is delicious.

phoned them to ask where food was and was told it was on the way

The order was over 2 hrs late, our delivery driver was lovely, she always is

the food was cold !! and some of it overcooked as cheese had spilled out of the mozarella sticks still waiting to find the cheese on my cheeseburger asked for salad on cheeseburger not coleslaw as it was disgusting drink with kids meal didn't arrive with order so had to wait another 30 minutes for it to be delivered overall it wasn't worth the wait or money i paid

Pizza was really late but was hot and delicious when it finally did arrive

Super quick, nice food, nice and hot too!

this place slays if you just want a nibble(cheese chips) or a meal. the people who work here are actually nice not snotty :) would recommend.

Unfortunately there was no naan bread with the mixed kebab and literally a spoon full of chilli sauce in tub.. other wise food was nice and we gave driver a tip as we always do 😘

Was only 15 minutes late passed the latest delivery time they gave us had to reheat it but I think it’s more to do with the new trays they have to use biodegradable cardboard ones are no good for keeping heat in ordered kabab on nan it was more like pitta bread free garlic bread was nice very average meal

The food has gone down hail. They are using barely anything to make up their food by cutting back on everything. From the pizza having no sauce to the chilli having like a tiny bit inside. I have never seen it be this sad on how cheap a place can be.

I was told 9.05-9.20 and had to cancel at 10.25 because I had to go to work and was refused a refund, will not order from here again which is a shame because its normally decent

amazing kids loved it lovely garlic bread

I'm allergic to onions so naturally I asked for no onions on the tank special, but they ignored it and put onions on the order

Pizza had way too much tomato puree on

Food was bland, pizza topping was off the pizza. All over the box. Food was cold. Never again

The food was all hard and the chips didn't taste nice

It was very bad the pizza was all over the place and looked awfull was really upset as most of the time I order from here it's great

Always delivers the best food.. 🤗

Fantastic as always, keep up the great work

Lovely food. Arrived hot. Takes a lot to impress me but I was impressed.

Fresh hot food delicious and arrived fast, would recommend 😊

Every item was stone cold when it arrived

Fantastic quality, really tasty. Ready to collect in 15 mins, perfect!

Forgot to pack my drinks into my order and only realised when I arrived home and are unable to travel back.

Fast, hot, delicious as always

Really good service & quality 👍

We've had a few kebabs from here and have always enjoyed them

Appalling! Next to no cheese on the chips, wings were awful and the whole lot was cold! 😤

Ordered cheesy fries arrived without cheese,mixed grill chicken shish donner without donner Otherwise food tasted good Just wanted to get what ordered

Just ordered a chicken kebab full salad my partner got home got a chicken wrap tiny bit of lettuce for £8.00 I definitely won't be going back there

Great.. driver very pleasant well done 👍

I ordered a ham and mushroom pizza, but got a ham and pineapple pizza instead. This app wouldn't let me complain as it kept saying the food was on the way, even after being delivered for 40 mins

I'm ordered large shish kebab and I'm wery angry. Because inside yust 4 small chicken pieces 👎👎👎

Kebab and burger were great as usual Ordered cheesy chicken chips and chips with sauce. There wasn't an option to pick sauce so I put in the comments (mayo) and ensured husband checked they had put in on when picking up. Well the guy said he had yet no chips with mayo in the bag. Goes back to have to wait for them to make them - I then get some half cooked chips with a tiny amount of mayo on them. To then find they had put the mayo on the cheesy chicken chips, which is not only not what was asked, my husband hates mayo. So 2 lots of chips were thrown away as we wasn't going out a 3rd time. They did give us a can of coke when getting the chips but doesn't really make up for the fact they were uncooked Shame really as this is our favourite takeaway but with the prices going up and they experience of that meal I'm not sure we want to order again

Enjoyed me kabab and chips very tasty

Got the order wrong so after 2 phone calls and 45 minutes later they delivered the burger which had no salad on or sauce which i had ordered !! phoned again to the person answering the call call the manager and said its her again !!!! horrendous customer service and will never use again

Very tasty. Delivered while still nice and warm!

Very fast delivery and all food was great! Definitely will order again

I ordered 2 kebab with salad no sauce,and 1 kebab with salad and garlic sauce. I received 2 wrap with grilled chicken. Kebab with sauce without salad. I don't recommend that place

Since staff change over this place is so so so much better, great food, good service and fast delivery

Quick delivery, hot and delicious... as always from here.

The man tried to sell us 3 instead of 2 and the chicken has ruined my immune system. We found 3 hairs none of which matched ours.

Always good and never late, exactly what I want from a takeaway

Absolutely disgusting, burnt pizza stale dinner meat, wrong burger... I order here alot so this has annoyed me, spoke to owner who agreed to refund my money and has not bothered

Absolutely fantastic service and delicious pizza, will pop in a couple of weeks to order and say hello 😋👌

Great food, always been on time

The food from here is usually good but tonight the chips were dry and cold and the mozzarella sticks not as good as normal

The chilli con carne has changed wasn't great so wouldnt order it again but the rest was ok and came early

Excellent staff , food hot and delicious on delivery 5☆

Food always hot, and tastes amazing, friendly staff and delivery quick

Kebab really good Donna meat good too pizza not the best

Cold pizza and ordered fudge cakes only to receive something different

All good, 5 star service and food

Missing parts of my order and the restaurant would not answer after 3 attempts of calling to rectify asked for a refund on the meal with missing items

Barbecue sauce added to donner meat and chips when asked for chilli sauce 🤬, who on earth would but barbecue sauce on donner, absolutely ruined my meal 👎🏻

This is our go to pizza place but tonight the food was cold and arrived a little late!

Ordered a meat feast calzone and it was cold on the inside, wasn’t spicy beef was some other meet. Didn’t eat it. Dog loved it though 👍

3 hours late. Pizza was a mess and food was disgusting

You can't fault the food that comes from this takeaway but today unfortunately I had an item missing. I understand that it can get busy at times but after 60+ plus attempts at trying to contact them I gave up and requested a refund. The food that did arrive was lovely though. Thanks guys. Fingers crossed for next time.

Good was cold but nice Didn't deliver a bottle of coke I rang the shop they said they will bring one round straight away Still hasn't arrived Such a let down

We don't usually have an issue with this place but tonight everything was awful

Food Says delivered on justeat app, waited 2 hours and it hasn’t arrived, rang resteraunt twice was told both times it will be 5 minutes and has been another more 30 minutes still no arrival