Pizza GoGo in Hammersmith and Fulham

One of the worst experiences I’ve ever had ordering ever , made an order at 12 received a call an hour later to be told that they’ve run out of what I’ve ordered and I’ll have to go with whatever they put in instead ! The food arrived at 2:26 pm 2 and a half hours after I’ve ordered received the food cold and only had a slice and it went right in the bin . No customer care , no apologise nothing wouldn’t recommend

Very good vegetarian, and the Margherita has also improved a lot

Not happy didn’t receive all my order

It was so bad. There was no tomato sauce on the base, barely a tablespoons worth spread over a LARGE pizza. The cheese was so so so bad. It was so rubbery, did not taste like real cheese. It did not melt or go stringy like mozzarella is supposed to do - even cheddar. It was just terrible pizza. You can't really go wrong with pizza. I don't know how they managed to make such a horrible pizza. I didn't even want to give one star. My husband also collected the pizza and it was pouring down with rain so he asked for a bag for the pizzas and the guy behind the counter said no. How bizarre and unhelpful and rude.

When Brooklyn Pizza first started, it was my go to for NYC style pizza having been a native new yorker for 40 years before moving to London. It was for sure the only slice of NY you could get in london. At one point the crust and cheese were PERFECT. Sadly this is no longer the case anymore. Not sure if there was a change in ownership or ingredient supply chain issues but it's very sad at the moment. There used to be a 'Brooklyn Pizza' that is off the menu somehow which was truly the replica of a NY slice. It was the perfect ratio of sauce to oily cheese and the crust and underside was done perfectly. Sadly now gone for whatever reason. The Margherita despite paying extra £ for extra cheese was barely there and the basil taste is just too heavy. Don't be fooled this is not Brooklyn Pizza. Only by name. Bring back the Brooklyn pie and don't skimp on the cheese or fuggedaboutit. I will say that the price seems to be more reasonable now at £12 for a 12 inch. but the 20inch at £30 a pie is insanity. I know London is expensive and so are ingredients, but £30 a pie is robbery especially for the barely there cheese and the difference in quality from before. If you can go back to the old formula, i'd be willing to pay the premium. I'm hoping this gets some management attention but let's keep it real this ain't NYC or Brooklyn pizza and doesn't deserve to use the name anymore.