Pizza Express - Harborne in Birmingham

Staff were incredible! So friendly and attentive! Naisha was brilliant!

Ice place never disappointed only thing missing mushrooms in a white sauce

Very nice decor and friendly staff. Was quite disappointed with the food tbh. The pizzas lacked flavour and the dough balls tasted quite nice but appeared deflated. Overall, it seemed way too pricey for the standard of food received.

Me and my friends thought why not to give the place a try - idk if the server thought we were snobby teenagers or what but ever time I asked him a sincere question he would answer me in a snarky tone . The food was too expensive since it tasted like the bought frozen pizza the portions of the chips was so small Never again.we went to grill father after that

Great vegan pizza and starter. Loved it. Very friendly people

Visiting your restaurant made a very positive im visiting your restaurant made a very positive impression on me. The waitress Victoria was especially memorable, she was very friendly and helped us figure out the application. We will definitely come back again! pression on me. The waitress Victoria was especially memorable, she was very friendly and helped us figure out the app. We will definitely come back again!

Always 5* One of the best PE's ive been too. Keep up the good work 🍕 🍷

One of my favourite restaurants, all the staff are lovely and the food is always really tasty. Definitely the best pizza express ive been too.

Excellent service, couldn’t fault anything

Staff was so rude, we enter to eat over there and one of the lady she came to us and directly told us need to get out we don't have space and you have to book it earlier and all and she was so so so rude Staff was not good Terrible Not prefer to visit again

Love this new cozy branch! Excellent pizza, and good variety of vegetarian dishes. Their sticky toffee pudding is a must 😍

Very friendly staff. Pesto dough balls were absolutely incredible, couldn’t recommend them more.

We arrived at the restaurant around 7:30 pm and departed around 8:40 pm. We had only ordered three Cannelloni and one dough ball pesto and arancini balls. The food took a considerable amount of time to arrive, and other dinners around us frequently inquired about the meal. The cutlery was in dirty condition. As a result, we experienced a disappointing experience here.

First time here, both Romana Pizzas was excellent (Garlic Prawns & BBQ Chicken). Service received by Rachel was great too. Good offer with PE Rewards Member, otherwise quite expensive.

First time here, both Romana Pizzas was excellent (Garlic Prawns & BBQ Chicken). Service received by Rachel was great too. Good offer with PE Rewards Member, otherwise quite expensive.

Ordered last night but never received my order. I received a call from a strange number and I tried to ring back with no success. I rang Pizza Express directly but no one answered and I left messages with no response. I shall be raising a dispute with my bank as I have been told that I won't be getting a refund. I ordered through uber eats. This is a rip off.

Always enjoy their Pizza. Staff are welcoming and attentive. With the rewards available the cost is reasonable. Highly recommend

A bit expensive but still worth every penny

Amazing food and service by the staff. Food arrived quite fast as well. Had a lovely time.

Great food and the service was very good. Family enjoyed themselves.

Thought I would try pizza express after a few years and disappointed to say the least. The pizza was hardly anything to be impressed by especially at almost £17! The cutlery was not even clean and in terms of atmosphere it seemed like the staff were just in their own world half the time. Definitely not wasting my money again and anytime I’m in Harborne and fancy a pizza I will just head down to the Plough as they actually provide the service or the food you are paying for, even if it is just pizza. Overall the bill was over £60 for two adults but I just left disappointed overall. Hope you can do better and improve as I’m sure other people will have similar experiences

First time trying pizza express. I ordered an American hot. Ironically it was delivered cold. Jalepeno’s were missing. Driver took my order next door. Blamed me for giving the wrong address. My address was taken from my Just eat account. Which is correct. If it was taken down incorrectly, it was done by his employer. Pizza wasn’t bad once I put it in the oven. Called to complain. Didn’t answer phone. Automated messaged asked me to leave my name and number. I did so and received no call back. Sorry, pretty poor

We had not visited pizza express for a while and were disappointed with the lack of pasta dishes. The pizzas are fine but I didn't find the extra large roman pizza was as crisp as seemed to be planned. Service was polite and prompt. The chicken wings were an excellent starter and nicer than dough balls.

Whack undercooked vegetables, poorly seasoned. Not like a usual pizza express. Saddened

The Niçoise salad I was given was lovely but there were some ingredients missing! There were now new potatoes, rocket and dressing in my salad. So I’m a bit disappointed!

Served by Shamela, great service and very attentive.

Lovely place, did take a while to get food out for a Thursday night. But food was good

Food was good. What you expect from a Pizza Express. Service was a bit slow we stood for at least 5 mins at the door before someone came over, and they weren't busy. Service got better once we sat down. Can't get a free kids meal (with an adult meal) and use tesco vouchers, but no-one told us this. Better communication.

First time dining in this Pizza Express. Loved it. Very clean. A calming and peaceful atmosphere. We made reservations the same day. The host was friendly. Our waitress was lovely, bubbly, friendly and very professional. For Starters we got, 'Dough Balls Doppio with Garlic Butter, Basil & Pine Kennel Pesto & Smokey Tomato Harissa' dipping sauces, we got to share and we loved every bit of it, for the mains we got, 'Carbonara and Pollo Pesto', both were really tasty and loves it, also got 'potato salad', that was delicious. It was a Sunday so we could park on the street. There are two Car Parks close by at decent prices. Definitely would come back here. Thank you for a lovely afternoon Pizza Express.

the food was bland and didn't taste. like anything ended up throwing it away..... complete waist of money

Went out to celebrate, unfortunately ruined by our waitresses bad attitude and stale tasting pasta which I was asked 5 time if it was my taste buds even though my husband tasted it aswell.

Cold pizza! Despite it arriving 10minutes earlier than predicted

Great place for a small celebration or an intimate meal for 2. Use the new app!

Thank you to all the chefs and naisha who served us today just don't see the point in cooking when staff here are like a family Love Daniel

Have been here for lunch and also with our kids for a meal. On both occasions recently the food and service were excellent. The restaurant is very clean and when we visited it was relatively quiet which is was great as not too busy and loud. Our kids also enjoyed their meals which included an activity pack to keep them busy.

Great food, lovely and attentive waitress, speedy service, happy family, happy life, would recommend, had no problems with catering to allergies and intolerances, great atmosphere and very impressed with the dining experience that we had today, no complaints.

Harborne branch set me up on 1st order with decent prepared "ramano stretched dough" two pizzas, with decent base bread thickness A week later, yesterday, they ripped me off with two pizzas with hardly any toppings & useless very very thin base two pizzas, not sliced, shapeless base, pizza slices broke into distorted shapes, Strangely Uber eats app could not send me instant email confirmation of my order until many hours later, Yesterday, when i telephoned Harborne branch to complain about inconsistency in preparation & negligence of training & quality control, the female manager translated that i ordered on uber eats & i have to raise complaints with them, But uber eats is a total negligence actor, they refused to act on my complaints with my 3 long replies & all the images of a poorly prepared, unpopulated ingredients, half the pizza was bare base bread only, no thickness at all on ramano stretched dough type pizza, A proper ripoff from harborne & uber eats, they totally performed like a scam gang.

Excellent restaurant...Have eaten here many times over the years and would recommend to anyone with the consistent level of quality and service from the staff.

Great food and attentive service as always

I am very unhappy please contact me

Our local Pizza Express is a great place to socialise and obviously serve great food.

Second time I’ve ordered Caesar salad from Pizza Express. Second time it’s arrived without dressing. This time there were no anchovies either. Basically paid for a plain bland salad. Very disappointing. Called restaurant and left message, but no response.

Food was good Service was excellent

I originally visited Pizza Express so I can treat myself to your branch because of the examination I've passed.

Pizza Express Harborne its managed by great people and the staff are so friendly, nothing is an issue, smiles all round. Big thanks to Tia, Emma and Milena the managers and the hardworking pizza chefs and serving staff.

Despite offering a decent delivery window. Driver couldn't be sourced and the time kept being extended. I wouldn't have ordered if the time had been upfront and I couldn't cancel without paying in full.

Children’s party crushed this morning. All stops pulled out to make it work after some booking problems. Well organised all the same and executed with charisma.

A young lady called Zarina was excellent 🙏an assett to the restaurant, extremely friendly , polite and professional .

I thought the bolognese was quite good for the price as it is only £8 something if you get an adult bolognese and £7.95 for a kids' bolognese (which includes dough balls and ice cream). The chicken strips starter tastes fine but is not worth the price as the portion is incredibly small (3 tiny bits of chicken), and the price is quite high at £8.25 The ice cream with strawberry sauce was absolutely delicious! 🍧

Always a decent meal. Pizzas are always good. No chocolate ice cream.

Been going to the Harborne branch for years, the staff are always attentive and friendly and food is constantly delicious. Restaurant itself is cosy and with clean/fresh décor. Don’t hesitate to go here - a full 5 stars from us!

Just your average Pizza Express. We ordered their Spicy Giuseppe and their new square Calabrese pizza. They were both okay nothing special and a bit floppy i would say. Personally I don’t enjoy extremely thin pizza but for someone who does it is an average pizza and quite expensive for what it really is. As Dave Portnoy says ‘one bite everyone knows the rules’.

Pizza delivered hot. Appreciate the delivery arriving early in heavy rain.

The pizza arrived 50 mins after ordering it and was cold. For such price and bad service, we will not dine in there again.

Food was very nice, would have been better with the dough balls lol, kids pizza was abit salty

Extremely slow service here. Waiter said it's due to them taking on too many delivery orders via deliveroo etc

An afternoon meal at PizzaExpress Harborne, easily booked on the PizzaExpress app. Great service from Raphael, lovely pizza for three adults and our two young grandchildren who ate everything. Can only recommend.

Pizza Express staff were great, food was delicious. The only problem was getting a courier assigned by Just Eat. Next time I will order directly through their website.

Possibly the worst restaurant I have ever visited! Having booked a table was sat under an air condition unit that could not be turned off because it was faulty.. When asked to move was sat in the corner equally cold in the conservatory with no lighting to so you couldn't see your food. We waiting over an hour to be served 4 pizzas. Frankly this is not any kind of express service as described. Had to complain again to be told they had Auber and take away delivery services... What poor service, I sat the entire time with my coat on being so cold. Later the manager explained untrained staff were left in the kitchen unsupervised was the cause. We had to feed the parking meter twice before I was served my 6" pizza. I WILL NEVER VISIT THIS RESTAURANT AGAIN AND RECOMMEND IF YOU WANT TO ORDER A PIZZA USE UBER EATS FOR BETTER SERVICE!!!

The food was disgusting, the chicken was supposed to be lemon flavoured, but there was no lemon flavour. The squid was soft and floppy, and not crispy, it smelt extremely fishy when opening the box and it tasted off. Chicken pollo was sweaty not crispy. The halloumi bites were also soft and steam sweaty. Very disappointed with food and waste of money. Would not be ordering again. The manager needs to speak with staff and chef, if they want customers to order. I spoke to staff regarding when my order was to arrive, and was told to check on the just eat app, I asked another question and was rudely replied to. So the food and staff need improvement.

The food was disgusting, the chicken was supposed to be lemon flavoured, but there was no lemon flavour. The squid was soft and floppy, and not crispy, it smelt extremely fishy when opening the box and it tasted off. Chicken pollo was sweaty not crispy. The halloumi bites were also soft and steam sweaty. Very disappointed with food and waste of money. Would not be ordering again. The manager needs to speak with staff and chef, if they want customers to order. I spoke to staff regarding when my order was to arrive, and was told to check on the just eat app, I asked another question and was rudely replied to. So the food and staff need improvement.

Pizza wasn't nice at all tbh to much tomato base. ontop of that there was spider webs all over the ceiling where we were sitting and top of that when we went to pay our bill they charged each one of us £4 service charges, don't know why they couldn't tell us that when we booked.

Ortam güzel. Pizza da lezzetli.

Great service as always from Raffaele. The starters we had were nicely presented and the pizza was very filling. A lovely, relaxed atmosphere in the restaurant today.

Great service but food not great - chicken wings tasted of nothing, and they weren’t even wings but teeny drumsticks, over priced prawns which were basically five defrosted bland prawns with some dressing in a dish, pizza had almost no meat on it - I ordered a berry mojito ‘cocktail’ which consisted of bacardi with some tepid juice and one ice cube - don’t offer cocktails if you can’t be bothered to do them properly!

Fast service, food was excellent and the waiter service was top notch ! Best place to go in Harborne !

Today was our second visit to this Pizza Express. We popped in today for an early lunch before heading north (home). The whole experience was a 5 star rating as far as we were concerned. Service, food and atmosphere just the same as last time, maybe even a little bit better today. Thank all of you that working there today. A great start to our journey back home…. ⭐️⭐️⭐️⭐️⭐️

Today was our second visit to this Pizza Express. We popped in today for an early lunch before heading north (home). The whole experience was a 5 star rating as far as we were concerned. Service, food and atmosphere just the same as last time, maybe even a little bit better today. Thank all of you that working there today. A great start to our journey back home…. ⭐️⭐️⭐️⭐️⭐️

A brilliant restaurant with an incredibly welcoming team. Food is brilliant

Nice food but awful service (not for the first time). If you are a large group you’ll be put at the back of the restaurant and left with no attentiveness to further food/drinks or even taking your first order. We werent there at a busy time

The pizza arrived very quickly, however it was NOT freshly made, it was cold and soggy, so had obviously been sitting in a pre-made and precooked area. I will not be ordering again from Pizza express !

The pizza was somewhat overcooked, with a dry carbonate texture, but the flavorful pepperoni on top was enjoyable. However, the high price was a drawback.

Just hasn’t arrived… ordered 2 and a half hours ago!

Pizza was cold and not fully cooked when it arrived. Had to put it in the oven to cook it more. Also had not been cut, was whole. Halloumi bites were soggy too.

Ordered on Ubereats last night. Arrived very late at 10:40pm, ordered at 8pm :/ . Dripping in oil, literally! Looked like it was reheated. Didn’t taste as good as last time. Was up all night with diarrhoea and vomiting. It was gluten free. Not sure if it was also cross contaminated. I left most it is 🤢

Luke warm at best, no garlic butter and garlic and mozzarella bread. Lesson learned.

Starter was missing from order and wrong dietary requirements on pizza.

Great food and service everytime

Had a brilliant experience at Pizza Express. The manager was ever so polite and very attentive. The staff were also patient with us as customers, went through the menu and explained anything that we were unsure about. Food was delicious and overall, the service was next to none. Thanks again Pizza Express we will be back

First time order. Chicken wings undercooked and flavourless.Halloumi bites lukewarm and hardly any in the box. Calamari SO bland. Ordered extra dips and ALL the dips come basically in a little tub which LITERALLY has two squirts of sauce so barely any sauce in each tub for an extra 75p! Wish i could upload pictures! What a joke! The chicken pasta is flavourless and revolting. Truly awful apart from the honey doughballs they were nice.

The food has arrived cold. For a 5 minute journey the driver went 15 minutes in the opposite direction. It was due at 18:00 18:15 and arrived at 18:28. I am thoroughly disappointed and will not use this again. I would like to hear back from you within the next hour.

Staff was so friendly, a good gluten free menu

Excellent driver, I wish I could tip from the website/app

Very good pizza, especially the romana crust. Very authentic italian style.

i knowwwww i didn’t spend 7 pounds for the smallest brownie on earth rn

Food was fine, but had to be chased twice, ended up being over an hour late

Friendly and warm welcome by staff. Excellent service and good food.

Pizza was ordered at 8:50, despatched at 10:10 and arrived at 10:20 - one and a half hours after ordering - and was cold

One of the closest restaurants near our local town, well worth driving 30 minutes to get there, very polite staff, lovely ambience inside and the pizzas are always well made.

Disgusted with what I was delivered

Most enjoyable, very tasty. Delivery bags need to be better quality so food is delivered hot. Thank you.

The waiter was really patient and made the experience fun!

As usual only half a pot of salad dressing.

I could not believe it when the lasagna I ordered had about 2 teaspoons of meat in between the layers and was mostly tomato sauce. You really had to look very hard to find any meat at all. We both ordered the 8 lemon chicken wings and the sauce was less than half of what it used to be, probably for about 2 wings. If you want to raise your prices to make the food reasonable then thats fine, we can decide then whether to pay. But to reduce the quality/quantity of food while advertising the same as before... that is simply misleading and you have lost a family of customers.

Had a fantastic lunch with my wife today. Really enjoyed the food and atmosphere, came after the main lunchtime rush, and had a great Florentine and Padana Pizza to share. Made use of the App which meant some fantastic free sides to boot. Harborne is definitely my favourite Pizza Express restaurant as the staff are so attentative and friendly. Already looking forward to our next visit!

Pizza arrived, tiny pizza, with all topping slid off and stuck to the side of the pizza box, pizza was cold and not cut up properly, Cheesy garlic bread was burnt, dough balls were rock hard. Chicken pasta was lovely though. Rang twice to complain and nobody seemed bothered and said take it up with just eat. Even answered the phone with ‘hello’ so didn’t even know if I was ringing the restaurant not very good customer service at all!

Courier was late due to the restaurant. Cold small pizza and cold halloumi bites.

Always great food and fantastic service from the staff. Calzone was filled to the brim! Kids always love their kids menu meals with ice cream at the end. Special shout out to Emma for making sure everything was perfect for us. Will definitely be returning very soon.

Food was stone cold, not usually the type to complain but said it to staff and they asked if we wanted it re-heated twice instead of a fresh one. Ordered items off the menu that we didn’t receive. But then they were still on the bill at the end of the meal! Told them we didn’t get those to our table and there was no apology or anything throughout, waitress shrugged and went to the kitchen where we heard her shouting saying we gave them to us before she came back out and silently changed the bill to be correct, we paid and left. Genuinely worst service I’ve had at a place, period. If I could put less that one star I would. Wish that we walked out halfway through.

Really tasty pizza, slightly on the colder side and not fully cut into slices but could not fault the taste!