Based on 916 opinions finded in 3 websites
Based on 916 opinions finded in 3 websites
Nº 290 in 347 in Vale of White Horse
Nº 2 of 8 Pizza & Pasta in Vale of White Horse
Opinions
My girlfriend and I visited pizza express in Abingdon last night, what a little gem! Lots of new things on the menu to try. The staff were so friendly and helpful, making us feel at ease with no pressure, they even helped me with a recommendation, I wasn’t disappointed. A well organised crew. Lovely starters, beautiful hot pizza, we even squeezed a very tasty pudding in. Thank you to all of you, we will return again soon.
Hal Busby . 2024-09-29
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Zak the Manager was very helpful and the food was great.
charles baines . 2024-09-20
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The food was amazing as always! Honor and Zak were amazing as always!!!
Sadruddin Timory . 2024-09-15
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As always Pizza Express choose fantastic historical buildings so the romantic factor is unequalled. I found the staff here to be very well trained and polite so I am looking forward to a new invitation to be able to up my rating. I am giving this restaurant a low rating for two reasons: 1- the access was indescribably bad. I am not sure who approved the ramp system but the angle was way over 30° and there was a lip on the other side so I was encouraged to 'jump' the lip on exit. As I have a docking system under my powerchair this was not possible. And yet, there was a large paved area outside with Colums which Pizza Express clearly own, and so the ramp purchased could have easily been bought long enough to cover that area. And then a second rubber ramp could be bought for the lip inside the door. Instead people had to waste their time trying to hold down the ramp and prevent me falling at the back. This is a large chain so they have enough money to fix it and a reputation big enough to need to do so. I've left my recommendations with the company and hope to receive an invitation to visit and revise my review as a result of better access. The second reason for a low review would be the pasta dish I received. This was not cooked well, parts of it were dry on the edges and there was no garnish or decoration. It looked and tasted like someone opened a can of tomatoes, poured it over undercooked gluten free pasta and then added frozen prawns with no cooking prep to any of the items. I've never had to do this in my life...but I am afraid I reordered. The staff handled this ever so politely and well. If you are neurodivergent you may struggle with proximity issues in this restaurant. If you have mobility issues and are also neurodivergent then this is not the restaurant for you as the bar area is near the door and the disabled access and eating area is also near the door. The bar is near the door and has lots of metal things clanging so quite disturbing for those with audio processing issues or autism. The chairs also have metal legs and they scrape loudly on the floor making the atmosphere intolerable without ear plugs or defenders for the neurodiverse.
Lorraine Kashdan . 2024-09-11
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Excellent pizza Express. Great service from Sam and the team
Callum . 2024-09-08
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great service, friendly staff and five star food. would not hesitate to come back!
IslaBarton . 2024-09-02
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amazing service with equally as amazing food! staff were very welcoming and always available even in a busy rush, will definitely be coming back :))
emma richens . 2024-09-02
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Amazing service, very attentive and friendly during a busy lunch. Food was delicious and came very quickly. Definitely recommend !
Summer manthey . 2024-09-02
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My lunch was absolutely amazing! Honor and Adam my servers were an absolute delight! Would 100% recommend this branch.
Maria . 2024-08-31
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Always kind and friendly staff, never rushing us to order (we took lots of time because we tried to catch up instead). Food was tasty and quick, enough choices and good enough wine list
Ira Rast . 2024-08-22
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I love the vegan menu at Pizza Express! Fantastic to have so many cruelty free options!
Laura P . 2024-08-21
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Phenomenal food on today's visit - pizza so tasty I forgot to take a photo until half way through ! Loaded with toppings and the team here are always so welcoming and helpful - my son and I'd favourite lunch date
Elizabeth Hack . 2024-08-21
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Never answer the phone or cook the pizzas well done.
Daniel_G116 . 2024-08-20
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Lovely meal and fantastic service. Leon’s customer service was amazing. He was so friendly and looked after us beautifully.
Sally Warrell . 2024-08-18
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Staff were friendly and looked after us. The food was nice and came out relatively quick. The only downside is that there could have been more staff on as it did get busy.
thefisherman89 . 2024-08-13
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Lovely lunch meal ,thank you to the kitchen staff, James and Kida for fast and efficient service!!!
Ace Manthey . 2024-08-02
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Food and service were good but unfortunately, I think that it was end of term and families were taking their children out as a treat so it was very noisy
John Bell . 2024-08-01
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Very good pizzas and doughballs. Service was quick and very friendly. Lovely to sit out in the garden on a hot day. My pizza was so big I had to have part of it boxed up to take home. Tesco clubcard vouchers can be used. Car parks are near by.
Barbara T . 2024-07-28
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The food is great, friendly staff.
Ayse Gumus . 2024-07-26
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Attentive staff and great food always bring me back here! A beautiful garden dining area and the atmosphere is always friendly and relaxed
Zak Coghlan . 2024-07-18
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We had a great evening at Pizza Express Abingdon yesterday - there were 7 of us in our party, and we all thought the food and service were first- rate. We will be back!
Jennifer Fishpool . 2024-07-07
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We had a superb Adult Pizza-making party to celebrate a birthday. Prosecco thrown in too. It was good fun and our host did a brilliant job in entertaining us as well as showing us how to stretch the dough and throw the pizza! We'll be back 😄
Jeremy Fry . 2024-06-29
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We just had a lovely meal here to use a voucher that we got as a gift. It's the first time we've been for a while and thoroughly enjoyed our meal. The waiter was very friendly, fun and accommodating and we really enjoyed the food and sitting outside in the garden. We will definitely come back.
Felicity D . 2024-06-28
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Not sure why there are such weirdly bad reviews on here - we just had a great meal with efficient, friendly, prompt service and everything up to the very decent standard you’d expect from a pizza express. We parked at Waitrose which is very close, by the way - you get two free hours.
London_SophieC . 2024-06-22
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Pizza Express never disappoints! The atmosphere is always welcoming, and the staff are friendly and attentive. The pizzas are consistently delicious with fresh ingredients and a perfect crust. I particularly love their Dough Balls and the variety of toppings they offer. It's a great place for a casual meal with friends or family. Highly recommend!
ethan rosoman . 2024-06-20
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Pizza Express offers a stellar dining experience that combines delicious food, friendly service, and a warm, inviting atmosphere. From the moment you walk in, you're greeted by a welcoming staff who ensure your visit is comfortable and enjoyable. The pizzas are the highlight, with a perfect balance of crispy crust, rich sauce, and fresh toppings. Each bite is a testament to the quality ingredients and culinary expertise. The menu offers a delightful variety, catering to all tastes, including fantastic options for vegetarians and vegans. The ambiance at Pizza Express is casual yet stylish, making it an ideal spot for both family gatherings and intimate dinners. The service is consistently attentive and prompt, enhancing the overall dining experience. Pizza Express is a must-visit for anyone craving exceptional pizza and a memorable dining experience. Highly recommended!
Amaan Secarro . 2024-06-20
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Pizza Express delivers a delightful experience with its artisanal pizzas, fresh ingredients, and vibrant atmosphere. The thin, crispy crusts paired with innovative toppings make each bite memorable. Exceptional service and a stylish ambiance elevate this beloved pizzeria to culinary excellence.
Luke Birks . 2024-06-20
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Abingdon Pizza Express is a must-visit! The food is top-notch, from the crispy pizzas to the delicious pasta dishes. The service is exceptional, making you feel right at home. The staff is friendly and attentive, ensuring a pleasant dining experience. Whether you're a pizza lover or craving some tasty pasta, this place won't disappoint. The cozy atmosphere adds to the overall enjoyment. Don't miss out Abingdon Pizza Express is definitely a gem for food and service lovers!
Callum’s car Content . 2024-06-20
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top quality service and food would 100% recommend!!!!!
thomas birks . 2024-06-20
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amazing service and food. Would definitely recommend to others. The manager Aga is great!
Jack Wake . 2024-06-20
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I recently dined at Pizza Express and was thoroughly impressed by the exceptional customer service. From the moment we walked in, we were greeted warmly by the staff. They were incredibly attentive, ensuring we were comfortable and well taken care of throughout our visit. The servers were knowledgeable about the menu, offering helpful suggestions and accommodating our dietary preferences without hesitation. Our orders were taken promptly, and the food arrived quickly, fresh, and delicious. What truly stood out was the staff's genuine friendliness and professionalism. They frequently checked in to make sure everything was to our liking, refilled our drinks without being asked, and even brought extra napkins before we needed them. It was clear that they were dedicated to making our dining experience enjoyable. The manager also made a point to stop by our table to ensure we were satisfied with our meal and service. This level of personal attention made us feel valued as customers and left a lasting impression. Overall, the outstanding customer service at Pizza Express significantly enhanced our dining experience. We left the restaurant feeling appreciated and well-served. I highly recommend Pizza Express to anyone looking for great food and even better service. We will definitely be returning!
Josh Harrison . 2024-06-20
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Pizza Express offers a delightful dining experience with its exquisite, hand-crafted pizzas. The flavors are bold and authentic, and the ambiance is inviting. The service is attentive and friendly, ensuring a memorable visit every time. Perfect for a casual meal or a special occasion, it's a must-visit
Ollie . 2024-06-20
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Really disapointing, ordered a takeaway and it was all cold, not even lukewarm. Eaten in before and was nice, previous takeaway was great, this was dreadful, so many other places to eat out or get a takeaway a waste of a meal and £40. We eat out a lot ad wont be coming back here. Edit in response to managers comment: Thank you, I did revert to Deliveroo and have receved a refund. Theres a lesson here isn't there...come in to the restaurant for great service and food that will always be hot and fresh! Will be back to dine in or collect my own takeaway, thank you for your response, from a team that cares! See you soon!!
S J . 2024-06-18
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Had a fabulous meal. It's been a long time since I have eaten 3 courses and enjoyed everything. The staff were friendly and helpful.
Marianne Kersey . 2024-06-16
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Really disappointed. The first time we ordered (takeaway) - the order arrived incomplete. Giving the benefit of the doubt on another/this occasion, we ordered a second time, and food arrived ice cold. So cold and dry, it felt like an abandoned order that was packaged up for us. Will not order from them again. Avoid!
AndJen Loves Flowers . 2024-06-13
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It's not pet-friendly. Don't display anything about it. Never come again
Vadym Samoilenko . 2024-06-09
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The pizza is incredibly delicious, and the manager, Aga, is a wonderful person. She is friendly and professional. Best regards, with the hope of seeing you again.
G Cftci . 2024-05-18
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Really well looked after by Leon. Good food and great service. Cheers.
Jeremy Goodwin . 2024-05-17
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Leon is an absolute credit to the company!
Cherie King . 2024-05-16
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Every time I come to Pizza Express Abingdon I have the best time. Aga, Honor, and Adam always take the best care of me - as do the rest of the team when they’re not in. It’s my favourite spot to visit when I come to Abingdon because I know it’ll not only give me that classic pizza express feeling, but be even better than other Pizza Express’ in the country!
James Himpson . 2024-05-12
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pretty empty but we picked up for collection and had delicious pizza and doughballs
marnie line . 2024-05-11
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Had a fantastic evening at Pizza Express Abingdon. The food was great and the service was really friendly! Would definitely come again!
Helen Schofield . 2024-04-23
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Ordered pizza for take away. My few changes to it didn't cause any fuss and was made just how we like it.Very fast and friendly service. Great food.Thanks to the chefs and especially to the manager Agniezka! We will be back!!
Sergei Kazakov . 2024-04-21
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Lovely food, friendly staff and brilliant service throughly enjoyed it.
Rebecca Oakes . 2024-04-13
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Lovely place, friendly but fancy, the food is delicious and the staff are wonderful. Great service. Special thank you to Honour who is always happy and smiling and lifts people up
Christina C . 2024-04-11
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Lovely pizzas. Exceptionally courteous and accommodating staff, who couldn't have been more helpful. A light and roomy restaurant with plenty of seating.
Ian Fishpool . 2024-04-01
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This is a very nice place to enjoy your pizza with family or friends. Prices are decent approximately 30 euros per person and the service really good. I can recommend the place.
Χαράλαμπος Τσεκερίδης . 2024-03-26
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Exceptional cuisine accompanied by attentive and welcoming customer care. The staff's expertise ensured a delightful experience, as they tended to our needs with utmost care.
Anton Alosius Selvaratnam . 2024-03-25
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Lovely food and friendly, quick service. Really enjoyed our meal here!
Bee Jaques . 2024-03-24
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Very nice place, very nice staff and very delicious food.
Tooker . 2024-03-13
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Lovely food & great service! New additions to the menu were excellent.
Andrew Foulsham . 2024-03-09
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The food was excellent. The staff were very friendly and helpful our waiter leon was great at serving and always checking after we finished eating if the food was good and if we needed anything. Highly recommend.
liam . 2024-03-03
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Tasty food served by the lovely Megan tonight.
Karen Gerard . 2024-02-28
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The food made by James and Dan was delicious , the service from Meg and Summer was superb and made me and my family feel welcome! Love the manager as well <33
Ana Tipter . 2024-02-24
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Great service and family friendly for a party of 8, including 2 under 😁. Helpful in serving a birthday cake. Thanks guys this was a busy Saturday for you too.
Neal Denton . 2024-02-22
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Better eat in. If you plan to have delivery, be ready for cold soggy pizzas. It may not be their fault, stop using UBER who seems to have driver issues. Take over 1 hr to wait for stone cold pizzas.
cui petras . 2024-02-18
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Very mediocre food. Unpleasant staff. Never again.
Sawsan Makhoul . 2024-02-18
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Very friendly staff, quick service, nice menu options, all in all very pleasant, will return. The cocktails were decent portions too and not filled up with ice!
Rachel H . 2024-02-13
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Delicious pizza and friendly staff. We had a takeout on national pizza day, but will certainly return to eat in soon as there was a great atmosphere in the restaurant.
Emma Dormer . 2024-02-10
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Amazing pizza, always the best, loved it.
Charles Chartyke . 2024-02-09
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I love coming here. Always have a great time, service and food. Staff always give amazing service and know my order as I always get the same thing.
Ben Williams . 2024-01-19
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I don't often leave reviews but this visit to Pizza Express was particularly amazing. The Pollo Pesto pasta dish was the best I've had in many a year! It was also very refreshing to see the manager always present and just as interested in the customers and she was in the staff. 10/10!! Will be recommending to family and friends!
Lewis McIntosh . 2024-01-08
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I had a great experience at Pizza Express Abingdon. We were greeted by a very friendly manager Aga who made us feel very welcome, the restaurant was busy but even with this we were seen too in a very quickly. The food was great and i will definitely be visiting again. 10/10
Charlie Stockford . 2024-01-08
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We had a belated family Christmas dinner with 7 of us and we had a great time - food was good and our waitress Meg was lovely and helpful. A great variety of pizzas - all delicious. Good location with plenty of nearby parking. Thank you!
Anita W19 . 2024-01-06
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Very nice warm atmosphere. Friendly service during a busy night. Had the Porcetta pizza. Best pizza I have had in a very long time
african rock lord . 2023-12-21
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Staff were very friendly and the food was amazing. My waitress Meg was very helpful and kind
Hope Manthey . 2023-12-20
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Shout out to the amazing pizza wizards at Pizza Express Abingdon! We can't thank them enough for fuelling our incredible volunteers and staff at our Christmas office party! Their mouth watering pizzas were the life of the party, keeping everyone satisfied and in high spirits. We're forever grateful for their generous support, making our festive celebration an absolute hit!
Rob Fleming . 2023-12-19
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Very good food and service! My waitress Yasmine was very friendly! Would definitely come again.
Poldi . 2023-12-18
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Food speaks for itself. Good meal as usual. Porchetti pizza very nice. Service today from Leon was excellent. Made us feel very welcome and was very accommodating of our many food choice changes. So thank you.
Tom Warrilow . 2023-12-17
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Superb attentive service from your servers today, Leon and Aman. Thanks to you and the delicious food, our class Christmas meal was a great success. Our group had many additional requirements and questions which Leon dealt with, with patience and profesionalism. Thank you. X
jennifer hedges . 2023-12-16
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The restaurant was really busy, but the staff were amazing and the food was delicious as always! Love this place either with the kids or for an adult catch up!
Nicole Jones . 2023-12-11
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Amazing service during a very busy time. Staff very friendly and food was outstanding
ian manthey . 2023-12-07
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Lovely atmosphere, great service, all staff were polite and friendly and fantastic pizza! One of my favourite restaurants in Abingdon.
Suzie Miles . 2023-12-01
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I will not say this is one of the best pizza express outlets I have been to because I previously had bad experiences here but this time it was a completely different one. I had given this place a 3 star a couple of years back but this time I want to rate it a full 5 star because of the exceptional service by Mitop - very welcoming, constantly being looked after, it was almost closing time but he didn't at anytime make us feel rushed. He even gave my son a few treats to take home - this was such a nice gesture from him. Thank you Mitop for the lovely service.
selly dsouza . 2023-11-28
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Where do you start with this? We booked a table of 11 for my daughter’s 16th birthday celebration with our family. The ‘Manager’ was diabolical. Right from the off she gestured to our table and carried on serving. We sat down and 20 minutes later were having to ask a waiter to serve us for drinks. We had to re ask the waiter to serve us to place our orders as we had been completely ignored. When the starters did start to arrive it was in dribs and drabs but, and this is where you have to start to laugh - the three portions of dough ball doppio came out looking like peanuts. When we asked what had happened to them, the waiter advised that some of them hadn’t risen properly. Not sure how you can serve them up knowing they were unacceptable but nevertheless there they were and so we sent them back to the kitchen. We then waited another 20 minutes for them to reappear - still without the two youngest members of the family’s starters - again, dough balls. We asked to speak to the manager at this point. The waiter went away and came back to advise she was in the kitchen and would be out in 5 minutes. Should a manager be in the kitchen? Perhaps - to sort out the kitchen issues but when she didn’t appear after a further 10 minutes, I went to the kitchen entrance and she was in there preparing the food herself. When I caught her attention and asked her to come out to speak with me, she told me to give her five minutes. It was at that point I said no, enough was enough and asked her to come out immediately to discuss the service. She slammed her way out, stomped across to me and asked me what was the problem - knowing full well. I explained to her that she had effectively ruined our family celebration for my daughter by making us wait (at that point) for over an hour for sub standard service and food to which she asked me what she wanted her to do about it (!) You’re the manager. If you don’t know what to do about it then I don’t know what else to say to you. So the answer was nothing. We told her we were leaving. She then said ‘so you don’t want me to carry on with your mains, then’ No, lady. We don’t. All I can say is thank God for Dominos delivery. Well done Pizza Express Abingdon. You have truly surpassed yourself with your inadequate food, staff and management. A Saturday night, table of 11 at 6pm in a half full restaurant. Shameful.
Experience529045 . 2023-11-26
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Where do you start with this? We booked a table of 11 for my daughter’s 16th birthday celebration with our family. The ‘Manager’ was diabolical. Right from the off she gestured to our table and carried on serving. We sat down and 20 minutes later were having to ask a waiter to serve us for drinks. We had to re ask the waiter to serve us to place our orders as we had been completely ignored. When the starters did start to arrive it was in dribs and drabs but, and this is where you have to start to laugh - the three portions of dough ball doppio came out looking like peanuts. When we asked what had happened to them, the waiter advised that some of them hadn’t risen properly. Not sure how you can serve them up knowing they were unacceptable but nevertheless there they were and so we sent them back to the kitchen. We then waited another 20 minutes for them to reappear - still without the two youngest members of the family’s starters - again, dough balls. We asked to speak to the manager at this point. The waiter went away and came back to advise she was in the kitchen and would be out in 5 minutes. Should a manager be in the kitchen? Perhaps - to sort out the kitchen issues but when she didn’t appear after a further 10 minutes, I went to the kitchen entrance and she was in there preparing the food herself. When I caught her attention and asked her to come out to speak with me, she told me to give her five minutes. It was at that point I said no, enough was enough and asked her to come out immediately to discuss the service. She slammed her way out, stomped across to me and asked me what was the problem - knowing full well. I explained to her that she had effectively ruined our family celebration for my daughter by making us wait (at that point) for over an hour for sub standard service and food to which she asked me what she wanted her to do about it (!) You’re the manager. If you don’t know what to do about it then I don’t know what else to say to you. So the answer was nothing. We told her we were leaving. She then said ‘so you don’t want me to carry on with your mains, then’ No, lady. We don’t. All I can say is thank God for Dominos delivery. Well done Pizza Express Abingdon. You have truly surpassed yourself with your inadequate food, staff and management. A Saturday night, table of 11 at 6pm in a half full restaurant. Shameful.
Penny Gilbert . 2023-11-26
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We had dough balls and great pizzas. Very helpful and friendly waiter who helped me use the loyalty app which saved us money! A good meal and great atmosphere. Excellent service
Sally . 2023-11-19
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Fantastic all round. Leon was amazing, so friendly and helpful. The food was fantastic. 100% Recommend!
Matt F (Matt) . 2023-11-19
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The front of house experience was truly like nothing I've ever seen before. It was spectacular. The service was immaculate with friendly staff and the pizza was the single best I've ever eaten.
Charlie Herbert Films . 2023-11-17
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Both front of house staff were great, they were attentive, prompt, friendly and really helpful; they even sang happy birthday for my friend's son.
JP K . 2023-11-15
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It’s always nice to come here and the staff are very accommodating. The food is delicious and we are never rushed.
Sarita Ormrod . 2023-11-13
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Very good. Our servers Meg and Leon did an excellent job and answered any queries we had. Thank you.
George Blackwell . 2023-11-12
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Love coming to this place food is amazing and staff are so polite and welcoming
Conor Fitzpatrick . 2023-11-10
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Always reliable food and service. Highly recommended.
Susanne Bates . 2023-11-07
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It's a great place to grab some takeaway pizza, or sit in and enjoy it! Plenty of options, and always tasty! Loved the pasta and the pizza. Thanks!
Szymon Stec . 2023-11-06
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Good as always. Consistent quality pizza and quick and efficient service. You can join the loyalty club with the app and get a free side/dough balls. There’s lots of indoor seating and a beer garden seating available out back in the summer.
Chris Gledhill . 2023-10-26
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We had a lovely time tonight, our waiter Jacob was attentive and knowledgable, and couldn’t do enough to help. Food was amazing as always, to the point we ended up staying for three courses. 😃 5 Stars all round for the team. Will definitely be back again soon.
James Corbett . 2023-10-21
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Pizza was ok and came quick. Was a busy Saturday at the start of half term. The staff were panicked and short staffed. Their lack of efficiency and experience showed. No manager in sight and people were leaving in frustration. If you can’t handle the amount of tables. Stop sitting people down. Love pizza express but this is one to improve.
John Cornell . 2023-10-21
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Staff seemed friendly, food was fast, the app makes it easy with paying and getting discounts etc. but the pizzas were overcooked and burnt on the edges and the dough balls were a little overcooked too. The halloumi was a little greasy too.
neil thorn . 2023-10-18
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Warm, buzzing atmosphere, busy but friendly staff and good menu. The App promotions are very good and once you have negotiated your way around how it works, it is well worth having.
Tracey Taylor . 2023-10-18
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Amazing food, great service from Aga!!
Ella Sandever . 2023-10-13
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Place is dead, 3pm on a Friday.... told that walk ins werent available as they had bookings within the hour. Joke.
Jonathan Stimpson . 2023-10-06
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Amazing food and excellent service.
Alexandra Pinto . 2023-10-05
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Great service and very very tasty food! Everything came very quickly and Meg was so lovely and attentive! We will definitely be back.
Ruth Atkins . 2023-09-23
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The food was lovely and Aga was wonderful. What a good place for a family meal. Totally recommend.
Jacqui Cherry . 2023-09-22
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I came into pizza express on Monday evening for some food and I was served by a lovely lady called deny she was the mango and she was so polite and helpful and the atmosphere was amazing and the food was fantastic
Emilia Cox . 2023-09-21
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Wide variety of delicious pizzas, with sizes to suit the appetite, all served by very friendly and helpful Leon. We'll be back
Derek P . 2023-09-20
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We've mostly had good service but on one occasion our food was almost thrown at us, on our table and the same when we asked for the bill. The young guy that took our order was excellent and it was his first shift. The older (Eastern European lady) that served us was clearly very moody and did not say anything when she banged our food down on the table, nor when she brought our bill. When we highlighted this to the manager, the woman in question intervened and started arguing with us. We asked for the service charge to be removed after this and left. We use Pizza Express on a regular basis and we take our dog with us, into the garden which we access through the rear gate and not through the restaurant, as per their policy. We have never been refused service before and other dog owners use the garden too. On our last visit, I entered through the gate to the garden and waited for my partner to arrive. She came through the restaurant and said we were outside. At this point, she was told that we couldnt bring our dog into the garden and the restaurant policy was that they only accepted aid dogs. Prior to my partner arriving , two women staff members saw me in the garden and started chatting. I thought one of them may come out and take my order but they just turned away! This was clearly based on what had happened in our previous visit. We have used Pizza Express for years, both socially, for work meetings/lunches and parties. It's a shame that because we complained about one member of staff that we received this type of treatment that was clearly personal and against the dog policy they have. Your policy states that it is Assitance Dogs only inside your restaurant but Dogs are allowed in outside areas as long as they don't have to go through the restaurant to get to the outside area. We have always entered through the gate at the rear, into the garden and both you( the current manager) and your staff have always served us without issue. You have even brought us some pieces of chicken on a plate( at a cost which we were happy to pay) for our dog. We have been coming with our dog for two years now. A question for the manager - Dogs or no Dogs in your Garden?
anthony747 . 2023-09-15
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We've mostly had good service but on one occasion our food was almost thrown at us, on our table and the same when we asked for the bill. The young guy that took our order was excellent and it was his first shift. The older (Eastern European lady) that served us was clearly very moody and did not say anything when she banged our food down on the table, nor when she brought our bill. When we highlighted this to the manager, the woman in question intervened and started arguing with us. We asked for the service charge to be removed after this and left. We use Pizza Express on a regular basis and we take our dog with us, into the garden which we access through the rear gate and not through the restaurant, as per their policy. We have never been refused service before and other dog owners use the garden too. On our last visit, I entered through the gate to the garden and waited for my partner to arrive. She came through the restaurant and said we were outside. At this point, she was told that we couldnt bring our dog into the garden and the restaurant policy was that they only accepted aid dogs. Prior to my partner arriving , two women staff members saw me in the garden and started chatting. I thought one of them may come out and take my order but they just turned away! This was clearly based on what had happened in our previous visit. We have used Pizza Express for years, both socially, for work meetings/lunches and parties. It's a shame that because we complained about one member of staff that we received this type of treatment that was clearly personal and against the dog policy they have.
Anthony Yao Hannington . 2023-09-15
MORE AT Google
The most awesome waiters and managers ♥️ Leon was especially welcoming and made our experience there the best it could be. The pizza was better than we imagined with the fluffiest dough there is and with wide variety of toppings to choose from. Loved every second there and 10/10 would recommend.
Tereza Kašparová . 2023-09-13
MORE AT Google
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159 Opinions
Rude Manager.! Hung up on me because she didn't like my complaint. Ordered pizzas for them to be wrong and then also noticed missing drink called up and they were adamant they were right and I was lying even with me having photo evidence. Only my second time ordering from here first time was great hence why ordering again, but after tonight will AVOID and wouldn't recommend at all.
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best pizza place in wantage definitely recommended.
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It’s not papa johns fault but it seems like often the drivers they use cancel the orders. This usually ends up in someone from papa johns delivering it themselves