Pizza Express in Sheffield

We had a family meal today, if I've read the receipt correctly, we were served by Reece. Very friendly and nice chap, patient with the dynamics of different folk in our group and an all round asset to the restaurant. Food was good, standard PIzza Express which is nice as you know what you're getting. It was super busy due to some issue with their booking system but the staff were working like troopers and making sure the guests weren't affected. No complaints other than the fact that I didn't spot the 'optional' service charge for parties of over 7 adults but that's on me so I ended up tipping twice.

It does the job for a picnic! Friendly staff with quick services. All a bit pricey though.

Lovely and great for kids gave us colors and little exercise sheets. They loved it.

The food was very good quality, but cold.

Highly recommended! The Ecclesall Road PizzaExpress is a wonderful restaurant. It is an example of what an excellent customer service should look like. The staff are so helpful and professional. They are ready to help and guide the customers and they are always smiling and friendly. Thank you Ecclesall Road, Sheffield PizzaExpress staff and management for giving us a great dining experience.

Ecclesall Road PizzaExpress Had a brilliant experience when we went out to PizzaExpress on Ecclesall Road after nearly 3 years. Paul was a brilliant host. Thank you Paul and the PizzaExpress Team.

We booked a kids pizza party here for our ten year old. Great host, really well organised and good value. Would recommend.

I'm not really a pizza person but was celebrating grandaughters birthday. The guy who served us was so helpful and jovial and when he brought her surprise birthday cake through he actually sang to her. He was great and actually made the atmosphere better.

forgot the hummus and the Cawston press drink. not great. but justeat did refund.

I thought for £15 it would be a big pizza it was kids pizza

The food took a lot longer to get prepared and leave the restaurant, but once it got here it was great

It's been years since I last visited a Pizza Express! This one is great! We were warmly welcomed by happy staff. They were patient as we took some time poring over the menu. The food was fresh and tasty. They provided a few options for nonalcoholic drinks, which was most appreciated. Busy area, and it was tricky to find a parking space. No disabled bays nearby. Accessible toilet provided on the ground floor in good condition. Would return. Recommended. The only distraction was the constant traffic sounds from the busy street outside. You could take a bus to and from here!

I love their classy approach and fast service, and the pizza is prepared in front of you. Their pizza is 10/10 and their prices are the same as the restaurant in Britain 🇬🇧

BIG SHOUT OUT to Roy. I telephoned today about an upcoming delivery for a party on Saturday. He was so helpful. I don't live in the UK but want to organise the pizzas for the party. I can't remember the last time anyone being so helpful. Thank you Roy. ☆☆☆☆☆

The food was sloppy, undercooked. it was greasy and I had to throw it in the bin. really awful.

Fantastic service, cheery staff and great food. No faults at all. We thoroughly enjoyed our first visit to the restaurant and we will be back again.

I’ve been waiting nearly two hours. Pizza Express aren’t answering the phone. The irate driver who seemed to have my food in the car at 1910 clarified my postcode as I had indeed given the wrong one. The correct postcode is a 7 min drive from the other one- maximum. Please arrange a refund. This is ridiculous.

Driver was at the wrong address has to wait down stairs leaving a baby asleep in bed as driver refused to come to my door and when he did eventually find the right address no apology given

Really great service here, food was excellent, will definitely be back again.

Whilst you pay more for pizza express it is worth every penny. Good quality fresh ingredients, not too overbearing and it doesn’t make you feel like a glutinous pig afterwards. Win win.

Nice but pricey considering all the pizza options available close by. £6 for 7 doughalls and £3.95 for a fanta seemed excessive

I was very satisfied with the Great food & service and the flavour of the food.

Pit stop on way home from Yorkshire wildlife park. Quick service and fit us in without booking. Easy parking a few yards away.

Great service. Extra care for allergies.

Excellent pizza restaurant serving great food and drinks friendly helpful staff

We went to see if Prince Andrew was there. Unfortunately not.

Came to visit on mother's day, staff were super friendly, everyone's meal was perfect. I always order a fiorentina pizza and I have to say it was awesome.

Delivery time pushed back food freezing cold

Wrong order was delivered. Called restaurant 4 time but no answer. All food was cold. Delivery time was good though lol

Lovely evening as always. My son booked a family meal for myself and my husband, my son and two grandsons aged 10. We thoroughly enjoyed our food, drinks and the service from our lovely waiter. Thank you again for making our evening so enjoyable.

Amazing food and wonderful service

Whilst it was quiet, it was very early for lunch. Lauryn was her usual, pleasant efficient and helpful self (yes I know her quite well) that aside PE on ecclesall Road is such a warm and welcoming place to go, even if you only fancy a cake, which is my particular penchant. Thankyou for always making me feel 'at home'. Xxx

Lovely Pizza Express. We were a large group and were handled really well

Always good, my son loves it and it beats going to the one at meadowhall.

Flat cold by the time it arrived.

Dined with friends for Christmas get together and had a great time. Service was friendly and the food was gorgeous!! Great location as you can head across the road to plenty of bars after.

Nice pizza as always, Christmas doughballs were nice but lacking as only 4. Desserts were nice the lemon roulade was 👌🏻

Watched the driver drive past the end of my road - food came clock cold. Had to re-warm it in the oven 👎🏻

The pizza was cold and mashed up it slid around in the box :(

Been a while since we were here at Pizza Express Ecclesall Road, appears to have had some redecorating done and it was lovely and even more special with Christmas around the corner. Booking was very easily done online. Our waiter was top notch, attentive and anticipated our needs and very friendly and cheerful. Food excellent, tasty and came out quickly. Was surprised at the size of the desserts (Christmas dough balls) as could feed two of us rather than one. An excellent night

We had joint kids party on Saturday, it was fantastic from start to end, very welcoming and kids were taught amazing cooking skills. Highly recommend for kids parties here! Thank you

The order kept being pushed back and it was obvious the food was made when it first went through. Completely inedible. The pizza was cold and so chewy. The chips were cold and disgusting. Complete waste of money

Order didn't arrive. Called restaurant. They said it was showing as delivered on their system but it had not been collected. Poor service

Very disappointed with the 4 pizzas we ordered hardly any toppings at all and poor base , really expensive for quality of pizza. We have eaten at Pizza Express before and the takeaway pizzas bear no resemblance to the restaurant pizzas.

The order took nearly 2 hours to arrive, it was cold and the dips we were given had spilled and were inedible.

2 hours late. Cheese on pizzas requested without (allergy) Everything cold Garlic butter melted, lids off and spit everywhere- stained carpets in picking up bags on arrival. Extra beg on pepperoni pizza not requested and Pitt off eating Other double pepperoni pizza has less topping than single. Absolutely awful food. Terrible service.

Sent the wrong items - I didn't receive the roulade, got some lump of cheese and tomatoes instead?

Staff are lovely and welcoming and always check on you. Great food and are great with allergies. Tables are really spaced out.

Enjoyable meal out at pizza express with the family. It was unexpectedly busy with large groups but fantastic service from Lauryn!! Really impressed with how personable, friendly, and how lovely she was with us on such a busy evening. She wasn’t trying she was just very good at her job and was aware of her customers and it makes such a difference to your evening. Thank you for a lovely evening!

Order online straight forward- delivery time 40 min- pizzas cold- £38!!

Pizza was cold & not even cut into sections

Made a mistake and got a free pizza

Our orders were mixed up by the driver/restuarant when the driver delivered we did not accept the delivery as it was not our order, I contacted Pizza Express and they told me they were aware of the issue and I need to raise it on the app and I would get a refund, we then placed the order a second time and received the delivery however Uber Eats will not refund us on the first order as we did not take an image even though we did not accept the order, to say the least I am really disappointed in how this has been handled as I had in good faith played a second time with fact that it was communicated I would get a refund on the 1st order.

My initial delivery time was set at 12:40-1pm. My food didn't arrive until 1:45pm.

Had my birthday tea with family Our waitress Magda was excellent, very attentive and looked after us very well

Food was tasty, but pizza was cold

Through Uber Eats just bought the garlic prawn pizza which was quite pricey as wasn't in any of the offers. It had almost no prawns or cheese on it. Also the Calamari came with a sauce pot with 3mm deep sauce in it, What a rip off for £30.

The worst pizza express I've ever been to. Incable of cooking food that's edible. 3 times they've sent food either undercooked or missing items. There is an absence of any quality control and nobody ever answers the phone or returns messages. It's astounding that they have any customers left. ...oh, what a surprise, the same generic reply from the general manager, who appears to lack any sincerity in their reply! Just a suggestion, instead of spending time copying and pasting the same identical response to poor feedback, why not answer the phone when people call and ask to speak to a manager, or even reply to one of my many messages left both with your colleagues and on your answering machine?! Even better, why not actually manage your staff and introduce some sort of quality control to your restaurant! Good grief!

Ecclesall Road PizzaExpress is a great place. The food in general & the pizzas are fantastic. The best things about PizzaExpress is the warm welcome and the service we get from the staff. Paul, Jamie & Jake are so helpful and friendly. Thank you to PizzaExpress.

I mean its Pizza Express so don't expect fireworks but they are absolutely consistent and sometimes it's just what you want. Go for American Hot with extra jalapeños. It's a mix of chillis and they gave us the option of changing all the chillis to Jalapeños but I declined! We had a delightful waitress who was ensuring that we had a good time, food was delicious but 17.50 for a pizza is starting to push it a bit...

One side of the pizza was burnt. 😡😡

Pizza is always amazing, but twice now was delivered just warm, so I had to put it in the oven for a few minutes.But, once hot, it is tasty as always:-)

Recently went here for my sons 4th birthday. The food was excellent and the service was impeccable.Especially because my son has certain dietary requirements and the staff were more then happy to assist and help with .10/10 would recommended

First time in this restaurant, really great food and friendly staff , I’ll be back again

Great food and really helpful staff 👍

I there was an option for 6 stars I would have given it.

Blimey, I didn’t think we had invented a teleportation device. But one step in the door here was like transporting to Italy. Bellisimo

Great food Manager rushing round taking orders / delivering pizzas as looked short staffed but still very friendly and quick

Food absolutely amazing as always! The BBQ burnt ends as it’s one of my favourites. The service from the staff was fantastic. Always there to help and so friendly and welcoming.

Great service, quick and delicious food!

Not bad, but could be better. Accessibility around the restaurant is not brilliant, tables are too cramped together. Staff are okay but a little overbearing, service is slower than I'd like. Took ages to recieve our bill.

Sent dairy version when ordered a vegan/dairy free dish. Restaurant refused to send replacement. Not helpful or safe from an allergy point of view. Really disappointed as the restaurant service is usually good. Person on the phone wanted to help but states it is just eat that doesn't allow for replacements to be sent.

We opened the box, and then just smiled:-)Pizza Express is always amazing, thank you!!!

I ordered a gluten free vegan meal for my daughter and she’s had a severe reaction. Pizza express say I need to contact yourselves for a refund. The pizza must have had some ordinary cheese and she can’t have gluten or dairy.

First time Iv ever had a pizza that hadn’t been cut into slices..

We don’t often come to large chains but visited tonight as had some vouchers. Food came fast and hit the spot after a long day of travelling. We were served by Jamie who was an absolute delight!

To anyone thinking of booking a kids pizza making party, we had our 5 year olds birthday here today, 10 kids entertained for 2 hours. They had pizzas they'd made from scratch (aswell as dough balls & ice cream.) The host was amazing with all of them. Lovely restaurant, would recommend 10 out of 10! Thankyou!

Nice pizza but a service charge and a delivery charge, ott

Visited to celebrate a birthday on Tuesday the 25th of April, the young server Lucy was absolutely amazing! Very fast and attentive, very bubbly and chatty, a great server! The food was beautiful! A very well presented!

Great atmosphere Sensational delicious food Awesome vegan menu with knowledgeable staff

My grandmother always said that if I had nothing nice to say then to keep quiet. Normally I would therefore never write a review if I was not meaning to be nice but today I will make an exception. Not because I had a bad meal but because my kids have always liked to go to pizza express and I’m afraid they have just ruined that with tonight’s experience. We ordered some dough balls for starters and to be fair to the waitress who otherwise excelled in both poor timid and extricate she managed this part quite fine. To be fair it was just four plates of the same thing g so let’s not get ahead of ourselves! But here the success stops. Upon nearly finished we realise that the now almost finished plate which our youngest had eaten the last dough ball was raw. I know they come frozen and is heated but still. Better make sure he has the mattress protector on tonight in case his stomach realize what it has been given! For the main we ordered four pizzas (two Romano base and two normal) as wel as two kids pasta with the sauce on the side. The first two romana pizza arrived not warm. In fact mine which was the one called burned ends which had cooked tomatoes on top had been finished with the precooked tomatoes right before serving so they where nice and chilled. Not surprising given that they had half cooked some of them as taken them out half way through. When we mentioned it they took them back and when they returned them I think the name of mine should have been changed from burned ends to nuked to death as the whole side was scorched. And not in the nice way where it adds flavour but in the way it end up when it has been in the Owen three times and tasted like cardboard. My wife’s was the same. Then to til it off it was handed over with a comment of “ here you go extra warm!”. The pastas which the illusive manager brought himself had I. The meantime appeared, unfortunately. The pasta was all hard straight from the Owen. It looked like rubber and my poor vegetarian daughter was sending hungry looks after my sons pepperoni pizza and clearly considering crossing over and who could blame her! By now I think even waitress had realised that tips was probably unlikely today and hence she came and asked, while half the table was still eating and my son was only half way through:” are we still eating or are we finished?” She then took my wife’s plate while she was still chewing her charcoal but at this stage we had just had enough and just wanted to leave. At no point was there as much a sorry and the illusive manager didn’t introduce himself at any point but stayed loyally by the kitchen. Over all a disaster of a meal which shouldn’t really be that hard. Like previously mentioned it’s not exactly our first time and my kids normally like it there but my daughter said when she saw the bill “what!!!?? Are you serious!” The food was honestly the worst I have ever paid for and the service was a joke.

Spent £14 as an adult, on what was delivered as a childs sized lasagna. Went home via a takeway to spend more money cos so hungry. Next day, my child was so ill I nearly had to take them out of school due to chronic stomach ache and vomit. Zizzis gives 2 times the same amount of food for similar price, without the food poisoning.

My local pizza express. Been here lots of times, service is great and food is top notch.

Terrible!paid £90 and food was cold when deliverd Ordered for sons 18th birthday which was ruined by cold food None of the pizzas had been cut either!Will not be ordering from here again!

The dough balls were nice but the pizza was disappointing. The spinach was in lumps, like it was freshly taken out of the freezer, soggy and unappetizing. The pizza had barely any toppings and was cold when it arrived.

Hosted a lunch with a group of 18. Service was great.

Always been a big fan of Pizza Express and come here regularly. We're usually served by Hime (not sure of spelling, sorry!) and he's always so friendly and happy. He even remembers my complicated orders!! You really can't go wrong with the food at Pizza Express in my opinion, although prices have definitely shot up. The app is great though, I'm now in gold tier and get some really good offers on the food. P.S., parking at nearby Berkley Preccinct is £1 for 2 hours, so it's easy to drive to and not usually that busy in the evenings during the week.

Very nice helpful staff who were very kind after they made a slight mistake with the original order. Delivered the correct order really quickly after that.

Very thankful for them making up making a slight mistake with the original order

Pizza and dough balls were cold

Not helping cut the pizza to pieces, are you expected us to eat as a whole?

The restaurant was fab. They rang to say that they had run out of normal sized gf bases and checked if we would be OK with two kids bases in place of the one normal one. It was so lovely that they checked and made everything feel safe. Super tasty too!!

Pizza Express on Ecclesall Road, brilliant, lovely, tasty food. And Jaime our server was AMAZING. Best service we have ever had, he genuinely made our night.

I always have liked Pizza Express because you know what your getting, it's tasty and consistently good. The new smaller desserts with tea/coffee are a great idea. This particular Pizza Express had really friendly service tonight too, glad we looked you out whilst visiting Sheffield. Update January 2023. On a return visit equally happy, new pizzas on the menu are great and the staff give you the usual Sheffield Love. A good example for this trusted brand.

Beautiful food, attentive staff and great location 👍🏻

Used Tesco vouchers. What a bargain. Food was great and the waiter was really nice.

Great food and excellent customer service from our waiter Paul!

Our waiter, Jaime, was excellent and really friendly. Great experience.

Our waiter Paul was very polite, attentive and a credit to your establishment, the food here is always hot and tasty. Has to be the nicest pizza express anywhere. The whole experience and ambiance is 100%

Paul looked after us and was lovely. The food was great and we paid with Tesco vouchers. We all had fun completing the kids menu activity sheet 🙈🤣 too. Great food, brilliant service- what’s not to love?!