Based on 2.043 opinions finded in 3 websites
Based on 2.043 opinions finded in 3 websites
Nº 1073 in 2155 in Sheffield
Nº 16 of 58 Pizza & Pasta in Sheffield
Opinions
No roasts left by 4.30pm after we booked a table for Sunday dinner. Disappointing as it says serves until 9pm but no Sunday dinners left by 4.30pm. They need to prepare for Sundays having Sunday dinners in. Won’t be going back or recommending due to disappointment.
lorahkate1 . 2024-11-17
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This place surprised me, good food, friendly staff and really nice atmosphere was created in the building. The rooms are minimal but functional and with really good taste. Bravi I'll come back surely.
Alex Puppat . 2024-11-16
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Spent a night at the florentine and all I can say is that it was fantastic, nice and clean room, great food and the staff were amazing …. Would definitely recommend 👍
andrew booth . 2024-11-15
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Lovely food great atmosphere and good company
david clarke . 2024-11-14
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The Florentine was a lovely, cosy, clean hotel with fabulous, friendly, welcoming staff and great food.
Colin Smith . 2024-11-13
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We had a table booked for dinner on a weekday evening for the birthday of a family member. There were maybe 2 other occupied tables of diners in the bar area, and one large party who were seated in the dining area having drinks (which was quite loud although I appreciate this was out of the hands of staff). Staff were friendly, but not overly attentive (we had to wait a while to be seated, took a while for order to be taken, they forgot to bring dessert menus). The food was fantastic with one hiccup - having ordered a vegetarian meal I was actually presented with a meat dish. Thankfully I noticed before I started to eat, but this could've been really problematic for another diner. Subsequently I was still waiting to eat whilst others in our group were tucking in.
Rae Helm Perkins . 2024-11-13
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Really cosy atmosphere and nice decor. However WWE waited almost 40 mins for our order. One of our party had fish and chips and whilst the fish was really good the batter was like concrete!! Even though I had asked for the dessert menu after the waiter took our main course plates away I still had to ask another waiter about 20 mins later.
Jacqueline Boon . 2024-11-11
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The Florentine was absolutely fantastic for our recent meal. I currently have tricky dietary requirements at the moment and they could not have been more accommodating
Esme Bec . 2024-11-11
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Went here for a work dinner. We booked a private room to dine in. It's a lovely pub with a great atmosphere. FYI - food needed to be pre-ordered at least a few days in advance (to ensure they had the right ingredients for the meal). There aren't many vegetarians/ pescatarian +/- alcohol free options. I ended up getting the seabass without the white wine sauce. It was lovely but the portion size was on the smaller side and I'm sure it would have been much better with a sauce. I got molten chocolate cake for dessert (they had run out of the lemon tart and cheesecake!). Overall, lovely place but has a shortage of options and need to order in advance!
Asfa Hussain . 2024-11-06
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Warm, friendly and welcoming staff. The room has everything you need, spacious and cosy. The food is incredible! Everything exceeding expectations. Thank you for a wonderful stay.
Lynda Jones . 2024-11-05
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Nice cosy warm atmosphere with friendy staff. Excellent food. Easy access for my Dad's wheelchair. I particularly like being able to use my tastecard.
Jean James . 2024-11-05
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Chelsea and Lindy were great and really kind with our 5 year old. Lovely food and quick and helpful service. Thank you!
Victoria J Tew . 2024-11-03
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Honestly, this is a lovely, warm, welcoming place, and I was all in for going the full 5-star across the board. It was the “room refresh” that let it down. We stayed 2 nights, and had 1 “refresh”. This seems to have only involved replacing tea bags and freshening the cups. We came back to unmade beds, and we ran out of toilet roll. That’s was a red line for me. I hope you can look at this and improve as it’s a stunning location, beautiful room with great food, but just needs that extra attention in my opinion.
Simon Stevenson . 2024-10-31
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Absolutely stunning room. Really spacious and lovely toiletries. We had pizza in the restaurant for dinner and had breakfast on one of the mornings- both were really nice. Unfortunately, refreshing your room each day does not come as standard. You have to request it, which we did. Tea bags were replaced and tea cups washed, but that was it. The bed wasn’t made, loo roll not topped up, and no other refresh done. I don’t think I’ve ever run out of loo roll in a hotel until now!
Rebecca Johns . 2024-10-31
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Came here on (an admittedly busier than one may expect) Tuesday for a birthday meal having been a few times before over the years. The place seemed critically understaffed and wait times were high for ordering, receiving drinks, and receiving food. At one point we ordered a bottle of wine and our waiter clearly didn’t know the menu as we had to tell him twice which wine we wanted and when it was brought to the table we had to ask again for glasses to actually drink it out of. These are small issues, but they compound when service is already slow and frenetic. The food was mostly ok, however two of our party ordered the (£20) steak which was disappointingly dry and bland - the tomato being the most flavourful thing on the plate, another of us ordered a pizza which for the price was also disappointing. It’s a shame to see the quality of The Florentine drop, as it used to be a favourite for celebrations. Hope they can turn their act back around
Ben Phillips . 2024-10-30
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Went for dinner with family. Food was nice. Portions a little smaller than in some pubs, but they seem to focus more on quality than quantity. Only two issues for us: the waitress gave us a dessert menu then didn't return for ages. We didn't bother having one in the end. Also the toilets were a little fragrant, which was a suprise given the slightly more upmarket vibe than most chain pubs.
Fluff . 2024-10-30
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lovely staff, quick service, good selection of food and wine
Ameera Jailani . 2024-10-28
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Lovely food, not very good service. Every waiter tried to take our order, waited a long time for food and waited over half an hour for some soft drinks and wasn’t very busy, ended up asking at the bar as was so thirsty as no drinks came with the mains and with no one at the bar still took 15 mins for a coke. Couldn’t tell who was staff and not and everyone was dressed not very smart and just in random Christmas clothes in October 🤣
Amy Egan . 2024-10-27
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There's a pizza oven so a good place to have pizza for lunch in a building that feels like it has a lot of history. I bet the hotel is nice! Staff are always friendly and helpful.
rob stokes . 2024-10-22
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Had a wonderful evening celebrating with good food with family
Elaine Frith . 2024-10-22
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Really good Sunday dinner, nice atmosphere, staff really helpful
Kate Wardle . 2024-10-21
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Love the Florentine! Julie and her team are fab and never fail to provide the best service
Rebekah Wadham . 2024-10-21
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Best Sunday lunch this year. Perfect beef - perfect roasties - a Yorkshire pudding that would make aunty bettie green with envy - 6 veg ❤️
Diana M . 2024-10-20
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Nice little pub came here for a meeting food is decent and drinks are nice if not.slightly overpriced. Service is second to none
Kuljit Uppal . 2024-10-19
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Went tonight with 16 family members, great atmosphere food was excellent staff where friendly and helpful we will definitely go back again thank you .
Gillian Roebuck . 2024-10-19
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Back to it's former high standards. A great evening
jonathan coulthard . 2024-10-13
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Friendly staff, great room. Easy check in and out process. Breakfast was fantastic!
Chris Bott . 2024-10-13
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Really nice meal excellent service provided by Lindy and the other staff, made for a nice afternoon, thankyou.
Jerry Alcock . 2024-10-13
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First time here and we really enjoyed it. Well laid out restaurant and Sunday lunch was delicious.
Rebecca Eaton . 2024-10-13
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Came for a family celebration and we were pushed into a very small room - barely big enough to accommodate all of us and very difficult for the staff to serve us. The layout of the table - one big square - meant it was impossible to talk to anyone across from you. Service was ok but not exceptional given that we had ordered a long way in advance. The food generally was awful. I had sticky chicken which I must admit was tasty. For my main course I had fish and chips - this was truly horrendous. The mushy peas were rock hard and the tartare sauce was inedible. The whole meal was very dry - it had been cooked to death. I can’t remember what I ate for dessert as it wasn’t enjoyable. It says on their blurb on Tripadvisor that all the food is cooked fresh. I would beg to differ - the fish wasn’t battered by the chef but by whichever wholesaler they use and probably some time ago. The chips were frozen and the peas - no idea how you make them so inedible. The chicken starter was tasty but not freshly prepared. Prices were also very expensive. This wouldn’t have been so bad if the setting was acceptable and the food freshly prepared and cooked. But to be crushed together in a tiny room and unable to get out to get a drinks refill was really poor. I will not return. There are far better restaurants offering better food at a reasonable price.
TheOrallyman . 2024-10-08
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Visited our daughter at uni so short drive from Endcliffe Village. Staff were fantastic and lovely setting; my pie was lovely and given was Sunday opted for the Sunday veg and Yorkshire pudding which was a real bonus. Will definitely visit again. Fairly pricey compared to other pubs in area but worth it in my opinion- 3 mains and couple pints each £80 for 3
TeamAC13 . 2024-10-06
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Absolutely amazing service food cooked extremely well and presented lovely, all round enjoyable experience 100% recommend a visit
Genevieve Gilbert . 2024-10-05
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Friendly, helpful staff serving good food. Always a pleasure to visit the florentine.
Lisa Carnall . 2024-10-02
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Booked here just as it looked a nice restaurant that actually had parking in Sheffield, but was really impressed! Food quality is amazing, and the building is absolutely beautiful and a lovely atmosphere. Definitely reccomend!
Victoria I . 2024-10-02
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I had a lovely stay at the Florentine. Very clean and comfortable, I highly recommend and would visit again. Friendly staff and great service all round.
Kendell Olley . 2024-10-01
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Taste food, excellent service. Lindy was a fantastic waitress.
oll spur . 2024-09-29
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Poor food, poor service and very expensive. I had Caesar salad, came with no dressing, dry chicken, barely any Parmesan for £15.50. £12.50 for a large white wine!!! Will not be going back.
janette . 2024-09-29
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We found restaurant and staff amazing and nothing was too much trouble. We could not fault it.
andrew Firth . 2024-09-29
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Very professional service and kind staff
Ruby Webster . 2024-09-24
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Waitress was lovely and chatty. Table was a bit sticky and a chair leg wobbly. But the food more than made up for it. There were seven of us and each meal was amazing. Will definitely be back.
Lisa Duke . 2024-09-24
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My mum and I stopped in on 21st and had an excellent meal with fabulous service. So much so that we came back for Sunday lunch on the 22nd and again received the same perfect service from our waitress Radhana. She was a lovely young lady who gave excellent advice on the city of Sheffield as a student herself. I have an allergen to all nuts including coconut along with a few others; she was very helpful and even helped swap items within my dish to ensure I was safe and had the best experience possible.
Zara S Haddock . 2024-09-23
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Lovely Sunday meal with butternut squash tart. Best pub Sunday roast we’ve had! Great service from Radhana!
H_jolo . 2024-09-22
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The spicy chicken pizza is delicious, thin crispy crust, lots of toppings and perfectly cooked. Excellent choice for children as well. Service was pleasant, Steve was very helpful and friendly.
Yorkshire Lass . 2024-09-22
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Very welcoming staff they were attentive and Radhana in particular was really good with our 9 month old. Food was delicious and reasonably priced with quick service and a broad selection of food for different dietary requirements. Venue had a nice atmosphere though certain aspects could do with a bit more attention specifically maintenance of the toilets and cleaning around tables. Will happily return again and recommend to others
George Askew . 2024-09-22
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Our waitress Radhana was very welcoming and attentive.
Amelia Fargher . 2024-09-22
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Our waitress was Radhana, who was very polite and made our experience positive. Food was brilliant!
Georgia Paddington . 2024-09-22
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The Food was amazing and our waitress ‘Radhana’ really went the extra mile for us and left us really happy and wanting to come back again soon. Unfortunately the top section of the restaurant was filled with shouting and screaming kids running and playing through the main walkway which was alittle frustrating. Radhana did ask if we wanted to be seated further away which was a really nice touch.
Ryan Lee . 2024-09-21
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Our waitress Radhana was exceptional. So polite and friendly. Couldn't do enough for us. Made us feel like the only ones in the restaurant. Thank you!
Freya Chapman . 2024-09-21
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Great pub. Spotless room and excellent service. Julie and Craig in particular were great 😊
John Moore . 2024-09-21
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We had an amazing visit and the new menu is beautiful 😍
nicky jones . 2024-09-19
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We had a family meal for around 20 of us. The food was good across the range and the service was excellent. They did a great job sorting out all our orders and dealing with such a big and 'awkward' bunch! Well done.
Geoff Haworth . 2024-09-16
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Oscar & Dave were so accommodating, they both helped with my allergens and food requests
Oscar Spooner . 2024-09-15
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Great pub food, lovely building and atmosphere.
David Constantine . 2024-09-15
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A great afternoon enjoying sitting on the terrace enjoying the sun a gin and some lunch yesterday A fantastic afternoon a second great visit
julie flack . 2024-09-15
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Nice foody pub, on the posh side, but not too expensive.
Will Shepherd . 2024-09-15
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Good choice of drinks. Food terrible and expansive but nice environment
Ffyona Williams . 2024-09-14
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Booked a private room for a 60th birthday with food, told them to put drinks on a tab with limit, ended up paying over 400.00 with not a word from any member of staff who in the main looked like they would be anywhere else but working, was told we had to move out of the room at 6.3o because another party needed the room, which is fine except that no one used the room after us. Also we cleared away the plates and glasses because no one came to move them. They sent me a message how did we do told them all this, no surprise that we haven't had a response, will take my money elsewhere next time
Paul cavill . 2024-09-12
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Great place with a cracking selection of beers on tap. The only downside is that the food is ridiculously expensive for what you get.
Mark Power . 2024-09-07
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Amazing experience, staff, food and atmosphere were exceptional x
Sarah D . 2024-09-06
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The staff were very lovely and when it came to my food allergy they were very respectful and patient. Had a lovely time thank you for helping with our large group!!!
Mason Haworth . 2024-09-05
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What a fantastic venue! I was asked to book a venue with outside space for a retirement celebration for a colleague and can hands down say that The Florentine was the perfect space! From start to finish, the communication from the staff has been amazing and they couldn't do enough to help with our specific requirements. I can't fault them 😀 On the evening of the event, I arrived slightly early and was immediately shown where the food would be served, areas for people to gather, and the requested outdoor seating space that had been specifically requested for the booking. As it turned out, the people attending were more than happy with the air circulation in the main bar area (this had to be considered due to the health of one of the event guests) so opted not to be seated outdoors. Despite the change to plan, the staff were very understanding and were more than happy for us to use the bar area for our gathering. We had a small buffet as part of our celebration and the quality and presentation of the food was excellent! There was plenty available and the choices provided were very fresh and appetising. I'm not sure there was a scrap of food left at the end of the evening! Overall, I can't praise the venue and the staff enough; everything was outstanding! I will 100% be recommending The Florentine to everyone I know now 😁 Massive thanks to the staff for making our event such a relaxed and enjoyable experience.
Emma Hewitt . 2024-09-05
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Served by Georgia who was lovely, gorgeous food, great service
Ross Carey . 2024-09-03
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Excellent service and good food. Friendly and welcoming staff.
Duncan Edwards . 2024-09-02
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Nice and relaxed stay in a familyroom , very polite and accommodating staff and great food at reasonable prices. A thoroughly enjoyable visit...we will definitely be back..very well done
Christopher Booth . 2024-08-31
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Decided to have breakfast after a night out with family the greeting we received was extremely professional as we had not booked nothing was to much trouble the breakfast was excellent 👌 pouched eggs cooked to perfection
Richard Gregory . 2024-08-25
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Not a great experience to be honest, we went 6/8 months ago and it was excellent but this time the starter was cold, service sort of end of day service want to get cleared up yet it was only 6.30pm. Such a shame waited 15 minutes to say the bill and ended up going to the bar as waiters and waitresses were no where to be seen.
David Board . 2024-08-24
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Attended with my Autistic 22yr old son for my mother's 86th birthday. My Son struggles with loud kids and wears ear defenders. Chelsea was great and put us in a quiet room and spoilt us. The service was outstanding and she did a good job of taking our family photos. Mum's Fish and Chips looked good and my Son and I loved our mixed grill. Thanks so much. We will be back.
Adrian Nicholson . 2024-08-24
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Absolutely delightful. Staff were very helpful. Food and accomadation were well above their 4 star rating
aussie aussie . 2024-08-23
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Served by Steve and another hostess on the night. Both were fantastic!
Harvey Perry . 2024-08-23
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Food and service were excellent. The price if wine (and non-alcoholic wine) was rather expensive.
Karen Bellamy . 2024-08-22
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Had my Mother-in-laws wake here and everything was perfect! Communication before the event was faultless. On the day, the staff were helpful, polite and nothing was too much trouble, especially Craig who was working on the bar that afternoon. The food was lovely, hot, well presented and very tasty, there was something for everyone. A resounding 10/10. Thanks for everything you did. Phil & Catherine.
Philip Coleman . 2024-08-20
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My family and I, together with relations and friends, experienced a very comfortable and welcoming afternoon on 9th August. Julie, Craig, Paula and their colleagues were most helpful and attentive. Nothing was too much trouble for them. They were all cheerful and polite. The buffet was well prepared and exactly what we had ordered. We had plenty of space, both outside and within the reception rooms. There was also plenty of free parking space in the car park in front of The Florentine for all our guests. All in all, the staff looked after us splendidly. We would recommend the Florentine for such an event.
Sarah E . 2024-08-20
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served by Steve and Craig, really good service pleasant and informative. food really good.
Janet Riley . 2024-08-20
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We just had a 2 night stay at the Florentine while we attended a nearby wedding. We booked in lunchtime and received a nice welcome from the staff. We had 2 meals and 2 breakfasts during our stay all served by very helpful staff. The room was spacious and clean. Deff recommend this hotel
118nod . 2024-08-19
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Fantastic service and great venue for our Baby Shower!
Emma Joe Hardaker . 2024-08-18
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One of our favourite places to visit and eat. The food is excellent and the staff are always so friendly and helpful. In particular, Craig made sure we had a great family meal out and provided fantastic service.
Andy B . 2024-08-17
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Excellent food staff and price. Had a great New Year's eve meal.
Victoria Mahon . 2024-08-12
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Fantastic meal with family. Lovely waitress Kira went above & beyond and couldn't do enough for us. Love the Florentine always come & will be back. Will higly recomnend. Thank you.
Victoria M . 2024-08-12
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We went for a meal with our kids and we were very well after by Kira who made the experience really positive. Our children wanted lots of menu changes and Kira made sure this was all explained to the kitchen - who delivered!
Jo molly . 2024-08-10
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Friendly staff and excellent food in a lovely setting.
Warwick Toone . 2024-08-10
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Lovely food, Kira was a very attentive server and very polite & funny, really enjoyed the pizza and steak (which was cooked perefectly) we had. Thank you
Oscar S . 2024-08-10
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Food was really tasty and great service from Radhana who was professional and friendly. The Florentine are lucky to have her. X
Jane Hayes . 2024-08-09
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Lovely food and service. Radhana was very attentive and friendly 😊
Francesca Toone (DvaNoxLioness95) . 2024-08-09
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Lovely pub! Great food and great service from our waitress Radhanna. Would definitely eat here again.
char footitt . 2024-08-06
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The staff were polite and helpful. Provided everything we asked for. They were very informative about their ingredients because we had a nut allergy guest with us. Nothing was a problem, it was a pleasure.
Lisa Dodsworth . 2024-08-05
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What a brilliant pub, amazing atmosphere outstanding food selection. I came with my family on Sunday and was greeted warmly by the lovely Radhana. Such a beautiful place nice and cosy. The roast we had was *chefs kiss* Id highly recommend this place if you are ever visiting Sheffield.
Connor Cosstick . 2024-08-05
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Came in tonight with some friends for food. Was absolutely amazing I had the halloumi kebab which was fantastic . Service from Caitlyn was exceptional will be visiting again.
Sandra Dover . 2024-08-05
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Came in for lunch recently and had an amazing experience. The pizzas were amazing, and service was even better!! Our waitress Radhana was very friendly and very helpful. Will most definitely be back!
Sacha-Lily Jones . 2024-08-05
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We had a lovely meal and all opted for the Sunday roasts. There were plenty of options and cane with a good selection of vegetables, roast potatoes, yorkshire pudding and gravy. We were served by Steve who was very attentive and looked after us well. Would highly recommend as it is a lovely place
Maura Gallagher . 2024-08-05
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Steve and the bartender who’s name i missed were brilliant.
leah adams . 2024-08-04
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Steve was great, deserves a pay rise and a staff drink! All staff were great to.
James Thompson . 2024-08-04
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Had the goats cheese pizza - amazing!! Went as part of a large group of 13 - service excellent and all meals served at same time. All the party thoroughly enjoyed their meals. Will definitely visit again, thank you for a lovely afternoon.
Mishell Cunningham . 2024-08-03
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I was in Sheffield visiting a friend but still needing to work. This place was suggested so for two days I was there from 10am to 5pm and had the most productive Thursday and Friday ever. Great staff that leave you to it, great atmosphere, music at good volume and tempo. And the views are amazing. Will be back and highly recommend for anyone in the area looking to change their scenery.
Kate B . 2024-08-02
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Fantastic food and fabulous service. Lizzy was superb 👌
Holly Neves . 2024-07-25
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We booked a table for four people for my son's birthday...on arrival, the restaurant looked quite imposing. We were informed that they had a 45 minute wait on food?.. we were torather surprised as we had booked the table well in advance...the service was extremely slow...we were advised to have a starter to bridge the wait gap...even so, the starters came after around 50mins...the mains took for ever too...by the time they arrived, we were all deflated and just wanted to go home...we had a ruined night and certainly wouldn't go back...I mentioned my complaint to the server, she said she'd get the manager, any way, he/she didn't come to the table, instead, the bill was reduced by 30%...we would have much rather paid the full amount and had an enjoyable evening with swift service...
2004deejay . 2024-07-19
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Top notch from start to finish! my group of friends (4) stayed for the night, at beers outside and sunset, enjoyed the breakfast, and the room were outstanding
Mike Forshaw . 2024-07-15
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We have been several times and the food and service is always excellent. The staff are very pleasant and helpful.
max varnom . 2024-07-14
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Nice Sunday lunch. Good staff. Lovely building.
James David Smith . 2024-07-14
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Great lunch and nice attention to detail.
Penny Bedford . 2024-07-13
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Steve provided a wonderful table service and made my wife and I feel genuinely welcome. The lamb shank was perfect and the mixed grill was the best I have had for many years. The Florentine is large, well furnished, comfortable and has an attractive beer garden for al fresco dining.The atmosphere was excellent with soft music playing. We will be returning to this lovely place again
David Henderson . 2024-07-12
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2637 Opinions
previous week I couldn't of asked for better fish and chips. this week the fish and onion rings were covered in oil all over the bottom of the fish into the tray, for me it wasn't edible. wish I could have the previous weeks it was perfect
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Ordered drinks to start while choosing food. Placed order, and waited, and waited. Not exactly busy which would be fair enough No other interest from staff. Left in the end, offered to pay for drinks but at least didn't have to pay for those.
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Poor pizza I was advertised a large margarita and after seeing the 2 other pizzas my family had order I got excited then I saw my pizza come out and low and behold it’s about an inch larger than the children’s one I was disappointed by the size of the pizza and went hungry that day