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4.3

Based on 2.997 opinions finded in 5 websites

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Nº 2152 in 7028 in City of London, Westminster

Nº 186 of 567 Italian in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..pastamustpaycookedgarlicpizzacalzonebeautifulladysaladcoffeechickentomatopepperonioldcheesemozzarella

comment_iconOpinions

The pizzas are great, I was accompanied by a very sweet waitress today. We are very pleased

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Zeliha Coban . 2024-11-13

MORE AT Google

Great food and location. Excellent service!

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Robert Houghton . 2024-11-10

MORE AT Google

Great new menu, with new doughball flavours...very yummy!

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Papya Qureshi . 2024-11-08

MORE AT Google

It was ok... not particularly tasty.

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Andreas . 2024-11-03

MORE AT Google

The food doesn’t look like the photos, I tried the pizza, pasta, mozzarella sticks, and dessert

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Reem . 2024-11-02

MORE AT Google

Terribly noisy environment, tables too close together. The pizza is gone.

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Lucie Haklová . 2024-10-26

MORE AT Google

Best Italian food in town and the best food we ate in London. Also, our waiter PETER was great, funny, and helped us make the best choices.

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Cavescu Andrei . 2024-10-26

MORE AT Google

Pizza Express just a stone throws away from Baker Street Station. First of all the location is brilliant. The building and decor looks really nice, the downstairs looks really class too. The menu has a fantastic selection. And the pizzas are always fresh and tasty. Pipped in for a quick lunch today and the staff were really friendly and informative. The order was taken promptly and the pizza arrived super quick 👌. It wass fresh and hot. Smelled delicious and tasted as good as it smelled. I washed it down with a fanta from the bottle; which always tastes so much better. Overall the restaurant was really nice, staff friendly and attentive and the facilities clean. Will definitely return again for some more pizza adventures. Give them a go, and get the app it's a ganechanger!

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V N . 2024-10-24

MORE AT Google

We ate very well here, the service is impeccable. I highly recommend

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Raphaël Guyot . 2024-10-22

MORE AT Google

Staff friendly and helpful 👌. We will be back.

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Sandra Read . 2024-10-21

MORE AT Google

Really lovely meal with my sister and daughter.

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amarjit Matharu . 2024-10-20

MORE AT Google

They were very unpleasant, the girl who served us. It says they close at 10:30 p.m. and I arrived at 9:20 p.m. and they didn't let me sit down, only takeout food which they prepared poorly for me, without the soft drink, cold potatoes. I wouldn't go again

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TAMARA Becerra Nuevo . 2024-10-20

MORE AT Google

Italian atmosphere and music. Very very clean! Very good pizza and salad! Thank you we will come back.

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Sophie Beras . 2024-10-18

MORE AT Google

I loved everything, the staff was very friendly and the food was very delicious.

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Dora Doñas . 2024-10-18

MORE AT Google

My teenage daughter had a pizza making party with friends. It was easy to book and when we arrived they were very well looked after by the team. They got to prepare their own pizza bases and then added toppings. All seemed to enjoy it. It's a bit expensive but the whole experience was great, so worth it!

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Anna G . 2024-10-14

MORE AT TripAdvisor

Very nice people (especially the one with the tattoos on his arm and the earring) Food arrived very quickly and was very tasty

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Chiara Schmitt . 2024-10-14

MORE AT Google

We felt very comfortable in this lively and cozy restaurant. The food was great, the service even better. Very friendly and approachable and solution-oriented. We as tourists in particular were treated very helpfully. Thanks to Tejas and Kri for your kindness! We would love to come back.

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Carolin Paeßens . 2024-10-12

MORE AT Google

Great service, friendly, welcome and professional. Great pizzas absolute best vegan cheese we have had. Tiramisu is also on my top 3 worldwide. Big recommendation

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João Silva . 2024-10-12

MORE AT Google

What a surprisingly good experience. Fabulous very welcome service. The pizzas are still top notch and despite it being a chain, this one felt very individual.

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PaulM7067! . 2024-10-11

MORE AT TripAdvisor

Pretty good service and delicious food. Special thanks to Gosia who helped us a lot.

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alejandro lopez . 2024-10-11

MORE AT Google

Fantastic- loved the inclusivity and the food. Pizza pagans was amazing - staff were so attentive and sweet

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Kri Dennett . 2024-10-09

MORE AT Google

Rude ,unfriendly staff. I didn’t receive a pizza cutter to cut my pizza and was ignored most of the time I will never go back

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Charles Isaacs . 2024-10-07

MORE AT Google

Without infamy and without praise, just enough pizza...

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Maria Teresa Bertelli . 2024-10-07

MORE AT Google

Very nice and popular chain here. Coffee and food is good. Enjoyed myself at this place for a quick perk me up

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Jon Wan . 2024-10-06

MORE AT Google

I'm not normally a fan of chain restaurants but this was really good. The staff were very good and food was decent.

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ben b . 2024-10-06

MORE AT Google

Very tasty pizza. Water for free. Very helpful staff. They advised us to download the app and get a cheaper meal.

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Szymon Koral . 2024-10-04

MORE AT Google

Good service and good food. We went on a Friday evening and it was very busy. Service could have been quicker.

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Lasitha Leelasena . 2024-10-04

MORE AT Google

Wow 2 years later and service was just as good as ever. Busy night and the servers were tag teaming to ensure customers were seated, orders taken, and food delivered. Great experience again and why we came back to this restaurant while visiting London. Put this on your list for a great night of dining. Baker Street, London. Excellent service and great food. Pizza variety was fantastic with all fresh ingredients and flavors.

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Louis Valentino . 2024-10-02

MORE AT Google

Average pizza parlor. Pizza tastes alright, and the vibe is just what you would expect. However, I was a bit disappointed when they started to get over friendly which means they are asking for tip. It really really leaves a bad taste in your mouth.

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FS Y . 2024-10-01

MORE AT Google

so inclusive and loving atmosphere inside for a central london restaurant. felt more like a town, props to the team and managers

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Yiming Lei . 2024-09-28

MORE AT Google

Where to go in central London if you haven’t been fed anywhere? To a chain pizzeria. Both laughter and sin: merlot without cork for 27 pounds, you don’t even have to think about the taste of pizza.

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Galina Roganova . 2024-09-24

MORE AT Google

I had a great experience at this place. The service was excellent, and the food was just as good. I started with the mozzarella sticks served with a red sauce on the side. The sauce had a hint of garlic, which made it amazing. I also enjoyed the burrata salad, which was fresh and flavorful. The pizza margherita with mushrooms was perfectly cooked, and the highlight of the meal was the cannelloni—it was absolutely fabulous. Overall, a delightful meal, and I highly recommend it.

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Mansour . 2024-09-19

MORE AT Google

Another lunch, another PE pizza! We chose to eat all fresco and had bruscetta and aracini for starters.Both were excellent. We shared a classic giandinera pizza and were to full to have dessert. Great location and service.

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Gov Mandora . 2024-09-18

MORE AT Google

Service took a long time. The food was nice and the atmosphere was good.

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Jessica Marshall . 2024-09-18

MORE AT Google

Good all round. Would have been 5 stars but waiter was pushy for a tip. Probably because of the location being popular with tourists. Not used to being hassled for a tip with this chain or any other restaurant for that matter.

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R K . 2024-09-14

MORE AT Google

Delicious pizza, great service, we really enjoyed this place, we would love to come back.

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Anat Naveh . 2024-09-05

MORE AT Google

Great welcome and service from Fred! Food lovely!

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Carol Harvey . 2024-09-01

MORE AT Google

Ricky went above and beyond for my family. Thank you

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R D . 2024-09-01

MORE AT Google

Really rude server who decided to insist over and over again, quite aggressively that ‘all pesto contains peanuts.’ She then decided to sarcastically suggest that my nut allergy wasn’t real when I told her I’d regularly had dishes like the ‘Pollo Pesto’. It was quite laughable and she eventually scurried over and snapped that she had meant ‘pine nuts’ not peanuts but no apology was given. Perhaps some manners and staff training is needed. Food was average.

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Yasmin Patel . 2024-08-31

MORE AT Google

Nice ambience with great food. We had bruscetta, lasagne and canelloni as well as tiramisu, cake and ice cream for dessert Absolutely delicious! Highly priced but certainly normal for London and Baker Street. Staff friendly and always smiling. That was a lovely last evening in London!

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Suse Tepper . 2024-08-29

MORE AT Google

Pizza without much flavor, the service was correct although we were forced a little with the tip.

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Hamza Mastour . 2024-08-28

MORE AT Google

We had a rare date day. We were going to a concert in Wembley so thought we would stop in Baker Street for something to eat. We arrived and were taken to a really nice seat. It was not so close to anyone else. We were greeted by a young lady who was very polite. Our server was really friendly and very attentive. She came and took our order and also came half way through to make sure everything was good. The food was amazing. Can’t think of anything bad to say. Thank u for making a rare day out even better.

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Faithyangel . 2024-08-26

MORE AT TripAdvisor

We went late afternoon and it was a lovely experience. The waiter who took our order was lovely and couldn't be more helpful. Pizza was delicious.

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Craig Duncan . 2024-08-25

MORE AT Google

Lovley place , very Friendly service, child friendly good atmosphere, lovely food. Shout out to waiter Ricky, absolutely amazing place I'll definetly visit again.

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Mariola Bandura . 2024-08-24

MORE AT Google

We arrived on Sunday evening having not booked with 3 hungry kids. The staff were great especially our waiter Diogo . He brought the food and drinks super quickly. Great food and atmosphere. Diogo was very good and helpful , the fire alarm in the flat above went off. We went outside because it was so noisy and too loud for the children. The staff were very professional , Diogo helped us outside explaining what was happening. They were apologetic, I hope that they sort this out so it does not recur. However it did not spoil our enjoyment of the evening. I would recommend the service is so good and the food also.

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Claire Fletcher . 2024-08-22

MORE AT Google

Me and my partner visited the place during our holiday and it was absolutely worth it! The dough balls were tasty, the cocktails were amazing but the best part was the dessert! The staff were generally kind and friendly and when they figured out we were a couple they made us a cute little decoration for the dessert, it was adorable! 🥰 I would definitely recommend! The place is LGBT friendly🏳️‍🌈, there’s a big flag on the window and we definitely felt comfortable!

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Барбара Митева . 2024-08-21

MORE AT Google

The food was delicious, as it always is. It has options for everyone, vegan, vegetarian and gluten free. The staff are amazing and very friendly, and I LOVED that they have the LGBTQ+ flag up, I cannot wait to come back to this pizza express. Thank you for making everybody feel welcome!! Amazing team 😁

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Charlotte Newman . 2024-08-21

MORE AT Google

Very friendly, attentive and fast service. The food (Garlic Bread with Mozarella, Double American Cheese and the La Rheine) were great! Special requests were also fulfilled without any problems. We didn't have to wait long and were very satisfied. We would love to come back 🙂

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Oliver Helzel . 2024-08-21

MORE AT Google

Amazing staff and food! 100% best pizza on the street

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peng ye . 2024-08-19

MORE AT Google

LGBT flag is everywhere they care about the flag more than pizza that's the main reason for the bad taste pizza and service they offer

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Fahad Alsulaiman . 2024-08-18

MORE AT Google

My kinda Piazza place in London. Awsome place and food.

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Ghaneema_ Alsomali . 2024-08-15

MORE AT Google

Excellent service from Matheus and Ricardo, pleasant place and wonderful food.

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RAUANY NEVES . 2024-08-11

MORE AT Google

Matt provided great friendly service, very helpful and nice guy. Food came very quick and was very tasty.. thanks 🙏🏻

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Kealan Harnett . 2024-08-11

MORE AT Google

Wonderful place, awesome food. Great place for people with alergies

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mmat82 . 2024-08-07

MORE AT Google

We went to Pizza Express Baker Street after attending the cricket at Lords. We had booked a table which was just as well as the restaurant was very busy. The staff worked hard and provided excellent service. We enjoyed our meal which was delicious. A great atmosphere. A well led team that coped brilliantly with a sudden large influx.

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Karen Kitchener . 2024-08-07

MORE AT Google

Service poor Drops the menus and never comes back Have to get attention for drinks, starters or mains They walk past you multiple times and never pay attention Never any salt, pepper or basics on the table Food never comes in any order, whatever is ready first comes. Mains before starters etc, Food always cold. They never assist you with the pizza express app. Rewards or payment etc. need I go on.

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Ash . 2024-08-04

MORE AT TripAdvisor

My first day in London, went in with my husband and my VERY hungry 5 year old. Staff were ignoring us on purpose - most likely because of my hijab. Many people walked in after we were seated and their orders were taken immediately. We waited over 10 minutes and I had my hands raised the entire time to get anyone's attention. There were at least 4 servers around and nobody glanced our way. I decided to leave the restaurant, and while I was walking out, one of the servers was glaring at me without even saying a word or trying to apologize. If you're Muslim and a hijabi, don't bother going there!

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Dana Abdulrahim . 2024-07-30

MORE AT Google

Really good pizza! Shoutout to Chip, he’s such the best waiter there!

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Trish Bentley . 2024-07-26

MORE AT Google

I recommend, good food and the staff speaks not only English ;)

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Dariusz Biegun . 2024-07-19

MORE AT Google

Never go wrong with PE. If you run out of ideas or just don't know what to have, there's always a PE nearby.

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H Z . 2024-07-16

MORE AT Google

Great Restaurant, fair prices and very nice to get dinner with Kids. Thank you for the nice evening. PS: 3.5 minutes. 😊

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Carsten von Skrbensky . 2024-07-15

MORE AT Google

Amazing waiter called Toby today, nothing was to much trouble for him and he sorted out a free ice cream each for all the lovely people I support. Finished off a lovely day up London. Thank you from us all .

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Garry O'Brien . 2024-07-14

MORE AT Google

Very good pizzas Servers very sympathic

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Mickael Thomas-Robic . 2024-07-13

MORE AT Google

The pizza is delicious. But the service is very bad

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mohammed alswaidy . 2024-07-10

MORE AT Google

Pizza was awesome! Sitting downstairs was a bit letdown! But nice food n good service. Keep it up guys!

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Navneet Gulzar Singh Chaggar . 2024-07-09

MORE AT Google

Pizza Express is predictable, hence my visit. The whole experience is mediocre, which was what I expected and got. Why go there? Convenience, laziness, familiarity. Must stop wasting my money.

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Louise Al-Rudaini . 2024-07-05

MORE AT Google

Amazing food, great gluten free options and friendly welcoming staff, if we ever come back to London we will return! Alejandro was fantastic

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Amanda Smith . 2024-06-30

MORE AT Google

amazing pizza, amazing salad, not too loud at least when we went (~3:30pm) and wait staff was very nice!! food came very quick as well which was lovely

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valden rattenbury . 2024-06-26

MORE AT Google

We had our evening meal here after a long day wandering around Kew Gardens. Restaurant was very lively but not overly noisy and a our service by Santi was exceptional. He went out of his way to explain certain things to us and made sure we were happy & enjoying our food. Food was delivered quickly ; it was hot and delicious especially the Buddha salad basket that I had...all in all and very pleasurable experience and would definitely recommend and would return myself...

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Nickie H . 2024-06-24

MORE AT TripAdvisor

Pizza was ok. Rocket salad not enough dressing.

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Jane Dugdale . 2024-06-23

MORE AT Google

Very pleasant and friendly waiter. Good pizza as well. It was busy but we were seated very quickly. The waiter helped recommend some great menu choices.

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Lisa . 2024-06-21

MORE AT TripAdvisor

I have been to pizza express many times, but this place, we waited half an hour from the time we arrived, when I went to ask the manager, he said nonchalantly you can go somewhere else to eat, I explained that the two tables next to us were served later than us, he said in a bad tone that maybe it was almost ready, it was very upsetting, I didn't want to eat again at all!

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Mik Yang . 2024-06-16

MORE AT Google

Very tasty Padana pizza. We paid £80 for 4 pizzas.

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Wojciech Rubin . 2024-06-14

MORE AT Google

The food was good. I wanted some salt, but my table had no condiments, and my server took very long to initially approach us, then literally never came back. She stayed to the left around the corner the entire time, so we couldn't even flag her down if we needed anything. We had to track down the only other server who remained in the main dining room several times. I felt bad for him, he was helping nearly everyone in the room because no other servers were around. Manager, please give a kudos to him 👏🏼 (long curly-haired brunette) he deserves it. He works extra hard as opposed to the rest. I had to catch a train, and I was worried I was going to miss it because of how neglectful our server was. Please give her some extra training on customer service.

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Dawn . 2024-06-09

MORE AT Google

Pizza was disgusting and overpriced

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Оля Ярёменко . 2024-06-09

MORE AT Google

Beautiful place!! The food and service are very good!!! Highly recommended!!!!

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Alejandra Bonano . 2024-06-08

MORE AT Google

A nice restaurant with a great decor. The food is delicious. The service was friendly and helpful

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Marlies Schwarzin . 2024-06-05

MORE AT Google

Great GF options. My favourite is the GF Pollo Pesto. It didn’t disappoint. The restaurant was lovely & the staff friendly & welcoming. Will definitely visit again when I’m next in the area!

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K B . 2024-06-01

MORE AT TripAdvisor

They were kind the pizza was okay the potatoe salad was raw and so disapointed

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Santiago Ñustez . 2024-05-31

MORE AT Google

Excellent experience. Pizzas were fantastic. Server was friendly efficient and speedy

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Debra D . 2024-05-31

MORE AT Google

I was really disappointed by the Pizza Express starters. The prawn dish was horrifically bland and tasteless. And the mushroom arrancini was frankly inedible. Pizzas themselves were great but whatever happened to Pizza Express starters which used to be so good is beyond me.

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Kully J . 2024-05-31

MORE AT Google

First-class pizza and, in my opinion, an adequate rating for the restaurant ;)

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Abel Delimata . 2024-05-28

MORE AT Google

Visited this branch of PE during half term holidays and the place was full within 30 minutes of opening. It’s very busy at peak times as it’s close to Baker Street and Regents Park. That said, the service was very good and the food was also as you would expect, so they handled it well during peak lunchtime. They had forgotten to give us the halloumi bites but were quickly to take that off the bill and redeem our voucher. No hassle. 4 stars for this PE.

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Ammar Ali . 2024-05-28

MORE AT Google

Top service Super lovely employees. Totally friendly, even towards my daughter. Each time there were pencils and a different puzzle. Food was really delicious. Were here twice during our stay. Absolutely recommended 😃

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Kerstin Völker . 2024-05-20

MORE AT Google

Delicious food, great vegan options and a really nice atmosphere. Perfect lunchtime!

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Nate . 2024-05-18

MORE AT Google

Fabulous food, service & atmosphere!!

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M Giacobbe . 2024-05-17

MORE AT Google

Ce restaurant est parfait pour les familles : tres grandes et bonnes pizza, menu enfants adaptes. Rapport qualite prix tres correct. Le restaurant est au calme et le personnel très accueillant. Nous recommandons ce restaurant a Londres.

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clinou78 . 2024-05-17

MORE AT TripAdvisor

I liked the place. Service from Alex and Joel was amazing and professional, definitely worth to visit. Pizza is really tasty 🤤

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Den-Martin Mathews . 2024-05-16

MORE AT Google

An excellent, wonderful and delicious restaurant. The prices are not cheap. I will visit again

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M M . 2024-05-13

MORE AT Google

Great service from Freddie. (Obrigado) Calamari was a delight as always.

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Ian Duthie Happy Couple in Dubrovnik . 2024-05-07

MORE AT Google

Worst service. Waited 10mims to be greeted at the door and 15mins to get the bill.

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Teseo DORI . 2024-05-05

MORE AT Google

Very good pizzas and pastas, more than adorable customers, very large restaurant… Nothing to say!!

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Noa SAUNIER . 2024-05-05

MORE AT Google

Très bonnes pizzas et pâtes, clientèle plus qu’adorable, très grand restaurant… Rien à dire !! Si vous chercher un bon restaurant dans le coin, vous venez de trouver le bon !!

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Noa . 2024-05-05

MORE AT TripAdvisor

Honestly the worst non frozen pizza I’ve had in my life, and it cost £20. It was dry, over cooked and there was barely any toppings. Very disappointing. Service wasn’t great either. Normally love pizza express

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Chris Cutajar . 2024-05-04

MORE AT Google

15 of us went here for a team building lunch. we were well accommodated, and the waitress handled our large group very well

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Karl Williamson . 2024-05-03

MORE AT Google

Our experience at this Pizza Express was absolutely fantastic, thanks in large part to our amazing server Jade! She was so friendly and attentive and also incredibly knowledgeable about the menu, offering great recommendations that we really enjoyed. Overall, we had a wonderful time and can't wait to come back. Big thanks to Jade for her outstanding service and for making our evening special. Highly recommend this place for anyone looking for a great meal served with a smile!

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Cindy Curtis . 2024-04-26

MORE AT Google

I had an amazing experience when I came with my family. The waitress Jade made us feel right at home. I even left a tip, and I never tip!!! Will definitely recommend and I’ll be coming again.

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Kxsi._ O . 2024-04-26

MORE AT Google

Our recent family trip to London included a delightful visit to Pizza Express, where we were treated to not only scrumptious pizza but also exceptional service, thanks to our waitress, Jade. From the moment we stepped into the cozy ambiance of Pizza Express, Jade's warm welcome set the tone for an unforgettable dining experience. Her genuine smile and friendly demeanor instantly made us feel at home. Throughout our meal, Jade's attention to detail and attentive service were remarkable. She effortlessly navigated the bustling restaurant, ensuring that every request was met promptly and with a genuine eagerness to please. Her knowledge of the menu was impressive, offering insightful recommendations that perfectly suited our tastes. What truly stood out was Jade's genuine enthusiasm for her job. Her passion for delivering exceptional service was evident in every interaction, making our dining experience truly memorable. Whether it was ensuring our drinks were topped up or checking in to see if we needed anything else, Jade went above and beyond to ensure our satisfaction. Beyond her professionalism, Jade's warmth and genuine personality made us feel like valued guests. Her friendly banter and genuine interest in our experience added an extra layer of warmth to our meal, making it feel like we were catching up with an old friend. In a city known for its bustling atmosphere, Jade's genuine hospitality was a breath of fresh air. Her dedication to providing exceptional service truly elevated our dining experience at Pizza Express. We left not only satisfied with our delicious meal but also grateful for the opportunity to be served by such a wonderful waitress.

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Francesca Merandi-Marandola . 2024-04-26

MORE AT Google

Me and a few friends came to eat and we had a lovely experience thanks to the food and our lovely waitress Jade. She was highly attentive and friendly and made our dining experience exceptional. Thank you team :)

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Kyla Velettin . 2024-04-26

MORE AT Google

Good service, great choice and delicious pizzas.

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Alexander Alexiev . 2024-04-25

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