Based on 1.169 opinions finded in 3 websites
Based on 1.169 opinions finded in 3 websites
Nº 721 in 1409 in Kirklees
Opinions
The food here is consistently good. We were served by John on Monday tea time and he gave us excellent service. He is an absolute credit to the team. He provided us with the best service I've had anywhere in a long time. Nothing was a problem. Thankyou so much and keep up the hard work. It really is appreciated.
Olénka Silver . 2024-10-29
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Good service from nice staff but choice of food poor. No meatfeast pizza...no carbonara....ended up with mac and cheese with ham added but the ham.was cold. This place used to be busy but only 25% full on a Sunday afternoon now. Will think twice before going again.
Ian Bohannan . 2024-10-28
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Very expensive for what it is. I would say pizzas are ok but nothing special. Dough balls very disappointing. Quite long waits as they do online delivery as well. We shared a starter, two Romana pizzas and shared a dessert. All of that came to a total of 70£. We had a discount that thankfully brought it down to 53£. 70 quid for a starter and two pizzas is ridiculous in a big chain...
Carla Farnham . 2024-10-19
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The food was delicious and the service was quick. Our server Daniel was polite and friendly 👍.
Alfie Taffinder . 2024-10-18
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Lovely evening at Pizza Express Great service, great Atmosphere, great food, will definitely be back.
Michelle Wood . 2024-10-13
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Great service and atmosphere Jess was really healpful and looked after us really well. A great end to a birthday celebration.
Julie Sidgwick . 2024-10-12
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I arrived at the restaurant earlier than my friends where I was greeted by Alix (Manager). I kept changing my mind on where to sit. Eventually decided to sit in a booth area (see picture)..Alix was so patient with me. Thank you Alix. Our waitress Emma was a lovely lady who looked after us. She always had a smile. Food was beautiful, well presented and freshly made. You should see the oven, right in the middle of the restaurant (see picture). The restaurant had a lovely vibe to it and chilled music too.
Wendy Goodall . 2024-10-10
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Good meal for family birthday. Nice table, good food and great service from Daniel. Nice evening.
Pamberi ne Hondo . 2024-10-09
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Weird vibes. I got a Caesar salad but there was literally a teaspoon of dressing in the pot. I asked for more and he bought back this overflowing pot which was unnecessary. Salad was limp and no parmesan. If I'm honest - it felt like they served a cut back portion for a plus size customer. He came back later to ask how the food was but asked my partner how his pasta was specifically... But blanked me. No toilet roll even though they opened 10 mins before we arrived. The lady I spoke to on the way out was so lovely though...
Jenny Leigh . 2024-10-07
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Whent for pizza, I don't often dine in pizza express! but for specialise restaurant in pizza I get why they're closing down!! the pizza uncooked the dough old chips under cooked with black bits stick to it the frieyer not been clean for sure and it's not the cheapest but must admit it's the wores pizza I ever had till now.. Not impressed at all..
Sam Rashid . 2024-10-07
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Not the worst pizza I've had, nowhere near the best I've had, they don't do a four cheese pizza, or a meat pizza, oh but if you want to add extra toppings at £2.50 per addition, to an already overpriced pizza you can.. I will not willingly go to any Pizza Express ever again, staff were very nice. Pizza ok, cost = very overpriced.
Mick Bedford . 2024-10-05
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A great pizza will be using again soon
Mickey . 2024-10-04
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Great food, served by our lovely waiter.
Jax Dawson . 2024-09-29
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The order took over an hour to arrive, the delivery time changed multiple times (to the point I thought it’d never arrive), and the food was Luke warm! The crispy potatoes are the least crispy potatoes I’ve ever seen!
Abigail . 2024-09-26
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Lovely pizza express, great parking, nice staff
Vanessa Shaw . 2024-09-20
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I payed £20 for a single pizza for it to turn up 2 hours later and freezing I'm not happy at all I won't be ordering again from pizza express
jordan . 2024-09-19
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Great place for dining, catching up with family. Delicious food, excellent service
Sharon . 2024-09-18
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I like Pizza Express. The pizza are good and usually service is good but on this occasion we were waiting a long time to be served and our pizzas took a long time to arrive. We had to ask a few times. Hope my next visit goes better.
Neil Rhodes . 2024-09-07
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Fantastic relaxing place to visit
jim Phillips . 2024-09-07
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Came for a quick lunch and have not left disappointed the pizza was excellent and generously portioned. Daniel our server was great making sure we were catered for from our arrival to when we left.
tim jones . 2024-09-05
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We don't go out for a meal much anymore, If it weren't for the Tesco vouchers I'm not sure we would use Pizza express. Dough balls, 4 pizzas, 1 side and 4 drinks, 1 dessert £96. It was £3.55 for a can of sprite, that really took my breath away. The hole in the leggera pizza seems to be getting bigger and the salad in the middle more pathetic. Couldn't use the free option on the app with the vouchers. Lovely very helpful waitress though. Arrivederci Pizza Express!
Abi Sutcliffe . 2024-09-04
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If you are going with a mindset of quick meal, then thats about to change. They can take longer than expected. Its a good place for families as kids can have fun coloring and watching how pizza is baked.
Maanwi Sharma . 2024-09-01
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£3.55 for a can of coke, really that’s just a can of coke plonked on the table with a glass, everyone knows drinks are a rip off at restaurants but you kind of buy into the whole “well we’re out for a meal experience” so you just go with it, but to be just given a can and glass kind of spoils the allusion, food was only ok too, sloppy giueseppe pizza seriously lacking meat, I guess onions and peppers cost less than beef, hard to get good service and food at a reasonable price these days
Pat Garside . 2024-08-28
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food was cold and not worth the money
Chelsea . 2024-08-26
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Had a lovely lunch meal with my little girl (which is a rarity) and was looked after by the lovely Daniel (Dan) he was attentive and went above and beyond for us and even spoke to my little girl. Thank you Daniel!
Cait Cunningham . 2024-08-25
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Whenever you order food from this restaurant make sure you order 30 mins before you need to eat it, have your oven preheated, and be ready to warm it back up because it is ALWAYS COLD.
Alex . 2024-08-24
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Lovely lunch, staff very attentive and looked after us well
Jayne Marie Jayne . 2024-08-19
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Me and my fam had such a lovely time , absolutely lovely and welcoming staff! Specially Rob, he’s so wonderful and helped us in having a great evening today! He gave the best recommendations. Can’t wait to come back :D
Sanvitti Sinha . 2024-08-17
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Alex the manager fantastic customer service happy to help . Friendly . Also lovely food fresh pizza loved that .
Vanya Jackson . 2024-08-17
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Another freezing cold order. 20 mins late. Last time I order probably which is a shame because the food when it’s hot is great.
Alex . 2024-08-17
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Missed off 2 of the main meals we ordered! Then they blamed "a trainee". Not sure why you need special training to put boxes in a bag. Rubbish
Stacey . 2024-08-17
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Lovely food and great service. It was a very busy Friday evening, but the staff were very attentive and the service was lovely despite this! Thank you, would eat here again
Jennifer Jeffery . 2024-08-16
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Waited 20 minutes at the door to be seated. Asked if we could sit down and got told someone will come to show us to the table. No one did, even after being passed by at least 5 staff. So we left!
liv . 2024-08-15
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Honestly super impressed by the Pizza and desserts here and also the service, by John in particular who must be mentioned, very friendly and professional. Will definitely go again 👌😋
Jon Clark . 2024-08-08
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Great service! Best Pizza around here thanks 👍
User . 2024-07-30
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Really nice place. My first time visiting from London. Quick, friendly with tasty food. Highly recommend 👌🏽
Neena B . 2024-07-29
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We ordered starters and they we’ve amazing and the service from Rob made our night! Thank you very much
peter booth . 2024-07-26
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We got a range of starters to share which were amazing. The staff were very attentive and helpful but specifically Rob made our visit very special. Thanks Rob!
Katie McEvoy . 2024-07-26
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Delivery time kept going up from 22.00 to 22.22. Pizza was cold when it arrived. I think delivery guy got the pizza at 22.00 and waited for another order before delivery as the app showed him stationary across the road from pizza express (near KFC). Pizza was good but would have preferred hot.
Paul . 2024-07-25
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Rob was really attentive, friendly and great with recommendations. Very aware of gluten free and made sure to keep everything separate. Lovely night
Kristi MacLeod . 2024-07-20
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Love the rewards system you have, unlike everyone else you actually provide real rewards where it matters and makes visiting a more frequent event as a result. Without it, it does become a very expensive restaurant for pizza. So thank you for the rewards system.
Daniella Yeung . 2024-07-07
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The food quality was good as always but the pizza was cold and the portion size of the dips which cost £1.50 was an embarrassment - half a teaspoon. Please save your money and don’t order the dips. Food was lovely but a real shame it was cold.
Alex . 2024-07-05
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A lovely location with easy parking
Chris Coupland . 2024-07-01
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Our waiter Ash was outstanding, he was friendly, attentive and great with the kids. His service was exemplary.
Gareth Twohey . 2024-06-12
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Wow the customer service is absolutely amazing, we were not rushed to order our food and were left to have our drinks in peace and ordered in our own time we spent total of £100 between 2 and it was amazing, pizzas were on point started amazing dessert absolutely delicious, management was always smiling and making us feel welcome, waiters were very attentive, overall we will be returning every second week here for our meal out, i absolutely love the fact that they do student discounts and that’s the icing on the cake for me Today the 9th of June I have returned and I’m being felt rushed the waiter kept coming to our table saying if we want to order and then she came and said the kitchen is back logged by 30 mins if we want to to order now ? This is the 7th time waiter came to us to force us to order our food, if this continues I will not be returning!!!! I also seen her speaking to a colleague and that same colleague straight away looked at us hence how we knew we are being talked about, I do not want to come to a restaurant being taken fun off if this continues I won’t be returning!!!
The Reviewer . 2024-06-09
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Daniel is absolutely amazing and a credit to your Birstall Pizza Express. One of the best servers I have had in a while, which made my experience very enjoyable and I’m looking forward to coming back specifically for his fantastic service. The food was also excellent , atmosphere was great overall a fabulous Pizza Express.
Immi Hammond . 2024-06-05
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Not the best for quality of ingredients, it was okay but pricey for what you got. Service was good.
Fiona Whitaker . 2024-06-04
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Excellent service, visited a late lunch time it was exactly what I was looking for
James Lofthouse . 2024-06-03
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Failed to deliver but claims delivered
David . 2024-06-01
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Can't beat a pizza express before or after the cinema. The pizzas a prity good but nothing exceptional. The service is fast, the location convenient and the food consistent
Mathew Murgatroyd . 2024-06-01
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Delivery time was good but half my order wasn’t there … and instead of sending it, the only option is a refund. Not really what I wanted to be honest.
Molly . 2024-05-31
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First time ive ever been too any Pizza Express, you can get pizza most places on a standard menu, even Wetherspoons do a decent one. So when looking for somewhere specializing in Pizza, i.e, Pizza Hut, Dominoes, you expect something special.... the Pizza here is pretty much on par with what you get Frozen in a Supermarket. Service was poor too. A good 10 minutes between being seated and having drinks orders taken. By which time we had chosen food (which is confusing as Pizzas offer no size options, you see different sizes going round but have no idea what size youre getting as you arnet offered choice) Took over an hour to get starter (Mozarella salad and chicken wings) was busy but not overly, wait was ridiculous. Wings were really good, big bottles of Peroni went down a treat, lady who seated us could not of been more polite, waiters were really friendly and its a nice touch you can see the Chefs preparing fresh dough in the central display open area...... Just a real shame about the Pizzas really.
M-Acculate . 2024-05-30
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It’s always a pleasant experience visiting here. Great food and excellent service.
Traeh Chambers . 2024-05-30
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Excellent service from Daniel, he was a credit to the restaurant. Would always recommend. Made to feel very welcome
Mike Ryan . 2024-05-30
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2 pizza's 2 diet coke 2 cappuccinos bill £50 I'd say that expensive. Must give a shout out to the staff very welcoming
David Marshall . 2024-05-29
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Very tasty food lovely friendly staff our waiter John was very helpful and very kind
Jacob Thompson . 2024-05-26
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Amazing staff, fab food choices, highly recommended
brett armitage . 2024-05-25
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My order of Sloppy Guiseppe Romana was absolutely not sloppy!- it was very dry. I actually asked if I had been given the correct order. Bit disappointing.
Justine Hedley . 2024-05-24
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Ordered via Uber eats, took 1hr 30mins for 2 salads! When they arrived nothing there absolutely ridiculous. Very poor service. Tuna salad with a teaspoon of tuna, and the chicken Caesar salad was just rocket lol. Feeling absolutely mugged off.
Richard Steadman . 2024-05-19
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Perfect love the gluten free options especially the melanzane.
Sam Broadhead . 2024-05-08
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Food was okay, dough balls amazing as always, pizza was good, pasta burned but the brownie made up for it. The service however was not up to par for the price tag. We sat with empty plates for 20 minutes, no one came to check if we needed more drinks or anything, had to physically flag people down for the dessert order and the bill. If we weren't paying with a voucher we would have struggled to justify the £60 price tag for the food and service we received.
Samantha Bruce . 2024-05-07
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First visit to this place and we will definitely be back! Excellent gluten free menu (certified by Coeliac UK) and staff very knowledge about allergens. Food is amazing and service great, atmosphere is very light and bright, very comfortable. Recommend gluten free options to all coeliacs, there’s so many dishes to choose from! :)
Team Sunshine . 2024-05-06
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Can’t recommend pizza express enough me my mum and sister go most Thursdays the food is always lovely and the staff are very friendly and helpful especially Emma she is amazing and certainly makes our trip more enjoyable she is always so polite and nothing is ever to much! X
Jessica Pierce . 2024-04-08
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Food was lukearm. Should be delivered in an insulated bag. Expensive
Victoria . 2024-04-04
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Have eaten here a lot but I’m so disappointed to see that almost all of the vegan options have gone. Won’t be visiting here again 😢
Ali Chandler . 2024-03-30
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Food was clap cold on arrival. due to delivery driver going in completely wrong direction as followed on tracking map. Driver didn't even knock on door to deliver. left food on door step and ran. No door knock nothing. Driver requires sacking. overall service terrible. Will not be ordering again, and will not recommend either.
Rob . 2024-03-26
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Pizza was OK the starters were poor the calamari was like it was from a frozen packet and the prawns were so small they were laughable and a small glass of apple juice was £3.85 🤯
Michael Hyland . 2024-03-25
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Great experience and pizza was spot on 😍
Richard Dakin . 2024-03-17
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We go at least once a month. I'm all the times we've visited food has never been under par and service has always been flawless. The pizzas are so fresh and our 3 year old devours it all. The rewards system serves us really well! We always get a good deal. X
Philippa Hanna . 2024-03-12
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Pizza was tasty but unfortunately cold.
Sophia . 2024-03-09
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pizza was brilliant, tasty and courier was lovely.
christine . 2024-02-22
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My wife and I came to eat on a weekday lunch time in the middle of a trip to Ikea, and we had a lovely time. We were able to walk from the ikea in minutes. We were seated promptly and we enjoyed talking to the waiter who served us. He was quick and attentive. On this occasion we had calamari starters, followed by two pizzas and a glass of wine for main, followed by their lime and basil sorbet for desert with some coffee.
Jonathan Davies . 2024-02-19
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Always love going to pizza express. The staff are friendly the atmosphere is really warm and welcoming and chilled, plus there is a wide range of food items to choose from, including pasta dishes, vegan, vegetarian etc. Always makes for a good night out, and they have a great reward scheme too.
Barry Peter Robinson . 2024-02-16
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Went today with my friend and had a wonderful time. Our server Jess was very friendly and chatty! The food was amazing and the drinks were very refreshing! Hope to come back soon!
Cym Huddleston . 2024-02-15
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Standard, great food here, but after waiting for about ten minutes by the door before someone came to seat us, we were shown to this half wiped table that had a smelly old dishcloth abandoned on it. We asked to sit on a table over, but the staff didn’t move the rag for at least another half an hour. They didn’t look especially busy, just not very switched on.
Ryan Little . 2024-02-13
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All food was cold when it arrived.
bradley . 2024-02-11
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Nice laid back atmosphere and excellent pizza 🥲
Richard Howarth . 2024-01-27
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The food was outstanding and the service was also great, Erin looked after me and was very patient when explaining the different sizes of pizza.
Vincent Dynamite . 2024-01-21
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The pizza was cold and soggy. The portion of halloumi bites was cold and stiff. Not a pleasant experience. The delivery driver however was very polite
mark . 2024-01-20
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Was cold and had a weird taste! Won’t be ordering again
Hollie . 2024-01-17
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Lovely food, staff and atmosphere
David Wragg . 2024-01-14
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A very busy Saturday evening and first visit. We'd booked a table thank heavens. Ordered our pizza and we weren't disappointed it was lovely. Then we had a dessert can highly recommend the biscoff cheese cake! Delicious. We had downloaded the app which had a 50% off pizza offer so that softend the bill somewhat. As always the drinks were a little on the expensive side. Will go again.
Helen Dubej . 2024-01-14
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Food was ice cold. Dough balls didn’t even melt the butter
Richard . 2024-01-13
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Food cold, pay for garlic butter to be sent a pea sized amount, pizza wasn’t cut and doughy in the middle
Elli . 2024-01-11
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We love a pizza and dough balls all ways consistent 🍕🍕🍕❤️
michael horn . 2023-12-31
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friendly staff, great service, amazing food!
Danny Devito . 2023-12-31
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took order. obviously closed. massive inconvenience
Paul . 2023-12-27
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All Around 5 Stars! 💯 Cleanliness, Decor, Atmosphere, Spaciousness, Design, Customer Service, Offers, & Last But Not Least Food All Fantastic! Outstanding In Every Aspect, Great Credit To Rob Who's Provided Us With A Lovely Experience Catering To All Our Needs & Beyond, Genuinely Thank You 🙏🏽 A Place To Most Certainly Visit ❤️
Nadeem Hanslod . 2023-12-19
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Ordered pollo fiesta. Nothing Fiesta about this pizza. It looked unappetizing to start with and when I tasted it it was even more disappointing ! Flavourless!
Joanne . 2023-12-07
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Went in on Sunday evening and didn’t have to reserve, walked straight in and was seated immediately. Our server was prompt and courteous. The starters were delicious, the garlic bread with mozzarella were a bit dry but the flavours were there. The pizzas was honestly amazing, easily up there with one of the best pizzas I’ve ever tasted, nice and crispy. Only problem I saw was that there are no condiments, you have the option to buy a few limited dips at 0.75p each which is a bit steep for some of them. Takeaway review: ordered online via deliveroo, most of the food arrived hot but the pizzas were a bit cold, we also got the wrong pizzas. Luckily we’re not too fussy and ate them anyway.
Luke . 2023-12-06
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Unfortunately burnt around the edges but also clap cold when it arrived, otherwise would have been quite nice.
Natalie . 2023-12-06
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Was never delivered but marked as delivered
Paul . 2023-12-01
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I made a trip down to pizza express Birstall on the 16th of November, but my experience was appalling. This place lacks customer service and has staff who look like they don’t want to be there. They are rude and ignorant, and made me feel extremely uncomfortable. It’s like the staff don’t know how to smile. Very weird and unusual staff they have working there. I usually go down to the Bradford branch, which has 10/10 service but the Birstall one lacks it all. Birstall pizza express really need to sort their staff out because with this kind of attitude they’re only going to make the business go down hill.
Malaika Tahir . 2023-11-30
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We had a really great evening here. Nice food and lovely waiter.
Julie Fegredo . 2023-11-29
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Snooty staff, average food and an even average atmosphere. Avoid the one at Birstall.
Deej Ashiq . 2023-11-25
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I just had to leave a review for the amazing service that I received earlier today from a lovely lady on the phone at this Pizza Express. I had ordered a pizza through a courier I won't name! It was over an hour late and when I called to see where it was, this lovely lady explained it had been sat waiting to be collected all this time. Not only did she go away and chase the courier up for me but she also supplied me with a fresh pizza!! However, it was her kindness on the phone, as I'd had an awful day and being on the receiving end of such thoughtful customer service really made my day! Thank you! 😊
Nicole Bushby . 2023-11-23
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The food at birstall is always amazing but the service from Warren was exceptional. So attentive, smiling throughout and beyond helpful with anything we asked, or didn’t ask about. Could not fault him if we tried. Would definitely come back, if only for Warrens service.
Huzaifah Dadhiwala . 2023-11-22
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The best Pizza Express I have visited. Service was great even when full, very smiley and warm.
Tara Hitchen . 2023-11-20
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Brilliant meal. Matthew the waiter was excellent. I'm glad we came to Pizza Express instead of Zizzis
Paul Parker . 2023-11-18
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Having not been to a pizza express for years, I was so glad it was just as amazing as before! Our server Emma was approachable, polite, very chatty and she really cared about us. It’s the little things when you yourself as the customer receive a compliment so she definitely needs one back as she made our visit even more delightful. We will definitely come back and I hope everyone who works there has a lovely Christmas :) x
Emma Bannister . 2023-11-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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240 Opinions
Gone downhill, no point even being open anymore. Some stuff on menu not available due to no stock (wedges, smash burgers). Dead atmosphere, only 1 person working, cleanliness needs to improve, cold inside, food went cold quick and tasted salty. Nowhere near as good as the Sheffield one. I came here when it newly opened and it was good then but best off avoiding now.
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Not been here for a while and thought we’d go for lunch. Whilst it was quite busy there were some free tables. Lovely food - highly recommend the steak pie, chips and peas! Lady who was working was very friendly- will we go again ? Absolutely!
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Lou and Jam were amazing hosts! I felt very welcome by the two, as they asked us for song recommendations and they recommended us drinks to heighten our experience! will be returning again <3
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Called up and booked a table for 2 for tea. Lady took the booking. She was really nice and polite. Greeted us at the bar on arrival. Let us see the u menu. The place was spotless clean. The food and drinks were excellent and really good service and a good price for the food.