Pizza Express in Stockton-on-Tees

Amazing service provided went above and beyond

Too cold inside...so much so we had to leave.

Nice lunch break, great service and good food

Very nice service and great food

Great service, very helpful and great with allergies.

In short - TERRIBLE. Recently moved to the area and was looking forward to what used to be a favorite in my local area. They had a discount on reducing price to £29 for 1 x pizza 1 x pasta and 1 x garlic cheese bread. Not particularly cheap even with discount.... but I can live with it if food is good. What we received - COLD FOOD. A piece of bread the size of my palm with some cheese on it. No herbs or garlic flavor. The most bland and underseasoned pasta I've ever tried. No chilli as described and no seasoning... had to reach for the cupboard to add some flavour. An equally bland pizza that probably just passed as cooked enough to not be raw. Complained to Deliveroo... Who weren't much help. Annoying when you've paid a good amount of money for cold food you can make better at home for a fraction of the price. A real shame... as we were considering visiting in store but I'll definitely be avoiding this one.

Lovely staff, very friendly and accommodating. Food was served hot and was delicious and filling

Went out for a casual lunch with family. It was quiet when we arrived and we were met by the manager Paul. He was super chatty and friendly and was super attentive. The food was lovely and having the app really saved us some money. We were given a huge goodbye from Mike the chef and it really made our day . Would definitely go again.

A lovely place to meet with friends, great food, fantastic service.

Lovely restaurant, best pizza of my life and I'm not even joking! Staff were lovely, especially Ethan! Will definitely be back ❤️ me and my fiancé regularly frequent this place and can't wait to go again!

Lyndsey our server was great! Friendly, helpful and knowledgable.

Very nice pizzas, and pleasant service from server.

Absolutely fantastic food and great service

Food was disgusting. I should have saved money and stayed at home. The service from the staff was brilliant.

Visited for a quick sunday evening dinner, however, waited nearly an hour between arriving and finally getting two pizzas, when we were about to walk out. Kitchen staff seemed overwhelmed with takeaway orders and no priority was given to checks for people sat in the restraurant waiting to eat. Pizzas arrived hot and reasonably tasty, even with out of stock ingredients (no one in the building is able to caramelise onion?). Staff inattentive, we were going to stay for a dessert but after being left for a long time, we decided to pay up and leave. Won't rush back.

Called in at lunchtime on a Tuesday in February. Not particularly busy but by no means empty either. Greeted and seated by a very pleasant member of staff. Started with the outstanding Calamari, followed it up with a nice Sloppy Giuseppe pizza and finished with the divine Frangelico Affogato. Alongside all this I enjoyed a nice glass of shiraz. Well done Pizza Express!

Had a lovely meal at Pizza Express last night. Haven't been for months and was pleased to find that the food was good as ever. Great service from Amber. Won't leave it quite as long next time!

Amber was an amazing waitress. The manager helped us massively when I booked the table for the wrong night. He squeezed us in. Thanks guys.

Food was okay, manager is awful every time i went to the toilet the manager followed me and when i was in the cubicle he was just stood outside and walked out as soon as i exited it, discrimination at its best for me being a 19yo man in a hoodie i was nothing but polite but that was the worst experience ive ever had. shame as the waitress we had was lovely but he ruined the experience will never be back again

Me and my partner went for an impromptu lunch at this Pizza Express and was served by the lovely Kai! He was very attentive and gave his recommendations for desserts! Additionally, the service was super quick and the food was absolutely fantastic!

Brilliant food an service Abbie our waitress was superb fantastic customer service an care

Always fresh and good Italian dishes

National Pizza 🍕 Day Sunday - warm Welcome 🤗 by lovely man who opened door us then Abbie served us, seated us somewhere warm, service lovely ☺️ friendly. Food absolutely delicious. Excellent ☕️. Thank you Abbie, you are an absolute credit to pizza express. Really lovely afternoon 💕.

Great food and atmosphere. Served by Kai and felt extremely welcome. Polite, super friendly and nothing is too much trouble! 5 🌟 Service from Kai☺️

A lovely meal served by a lovely friendly waiter Kai! Very friendly and we had a lovely evening!

Food was amazing and really quick service ,, we were served by Paul. Thank you

We were served by Paul and he was lovely. He was very quick and efficient and very friendly. Lovely personality and a good addition that the team should be proud of. Would definitely recommend.

Missing items tried calling resturant no answer, food was okay not the best tbh

Called in to Pizza Express this afternoon with my husband and 2 sons, when we arrived we were met promptly by Abbie who showed us to our table and made sure that we had plenty of room for our pram and colouring pencils/paper for my older son to draw on. Abbie’s customer service was exceptional and made our visit a really positive one! Our food arrived quickly and piping hot so we have no complaints at all ☺️ We regularly visit when we are in the area and look forward to when we can return again - thanks again Abbie! ☺️

We had a great meal today and our service was fantastic our server Abbie was super friendly and really good with our son. Even the chiefs where really interactive and friendly with him. Great experience.

I love coming to this pizza express however the manager here has a very rude manner about him. He’s not helpful at all and doesn’t treat his customers with respect. This is the 2nd occasion this has occurred. All the other members of staff that we have ever encountered have been very sweet.

Pizza was good and service fine on a busy Sunday lunchtime 26th January BUT my wife then suffered excruciating diarrhea and vomiting afterwards having been served extra chicken with her beetroot and ,(missing) goats cheese salad. Had yoghurt for breakfast and we can't identify any other possible reason. Better but exhausted this morning....

Food was really cold when arrived

Was Served my a person Called Kai I believe his name was. Had such a pleasant manner and was happy to help with any request. 10/10 marks Food was delicious although I do feel like they could sprinkle extra cheese over the pizza and make it more adverted worthy. However an overall of an experience was 9.5 out of 10 personally.

The wrong order was delivered so I contacted just eat and was awaiting the reply, 24 hours went by and I had not been contacted. When I tried to find out what was happening with my order it said ‘over 24 hours have passed for me to receive a refund’. I’m not happy I have paid £48 for the wrong order and cannot contact anyone to correct this. The system in place seems to be misleading that your problem will be dealt with. I’m not confident about using just eat in future when this is the policy.

Enjoyed a great night at Pizza Express Teeside Park on 7 December. Linz and the team were all excellent.

Found pebble like hard little ball in a pizza. Made a complaint and the waitress didn't care or resolve the issue, so we just paid and left. Food is not great for the price too.

Basic pizza at high end prices that seemed an expensive disappointment. Doubtful I will return

Granddaughters 3rd birthday. Staff were perfect and looked after everyone really well. Great venue

Shocking!! Charging people 18 pound for a Chicago town pizza, bread and cheese how can you make something so bad, get a grip the lot of youse!!

We went here on New Year's Eve and we had a lovely meal and a lovely time, Abbie was amazing, she was so attentive and her service was fabulous even though she was rushed off her feet. She made our experience and she was lovely with my kids who have a lot of food allergies. The food was lovely and they were great with the allergies. We will be back again, it’s my son’s favourite place. Thank you for a nice night.

The waitress Abigail was absolutely amazing, such great hospitality and just great at her job, lovely girl and was doing as much as she could because the other staff weren't really and just let her do all the work. Deserves a well earned rest. Lovely

Terrible service pizza missing, the delivery driver was good. Tried to phone the restaurant and they told me I wouldn’t get a replacement. I had to contact just eat shocking service v disappointed.

didn't receive the garlic sauce I ordered

Not bad at all, not great value for pasta(s) but offer on the pizza and was really nice pizza I would order again certainly but strategically to get best value for money

Excellent service and pizza as usual. Special thanks to Ethan for his help and to Yasmeena for an absolutely delicious pizza. All of the staff we meet when we visit are amazing. It's a lovely restaurant to go to.

Delivery gentleman was wonderful, 5 stars 🌟

Didn’t even deliver the order!!!!!!!!!!

My brother and I stopped in on a whim as we haven't been to a Pizza Express in at least a decade. The atmosphere was quiet but pleasant. The décor was modern, sleek, but had a character about it that was nice. The server Paul was polite, and attentive. And the chef Mike appeared to be focused on his work and got out both our order and everyone else's order in a really timely manner. The food was delicious. I was pleased to learn that the food at Pizza Express is substantial yet provides a slightly more refined and upmarket alternative the usual pizza places that I often frequent. I forget the named of what I ordered, but it was delicious and done well. The toppings were ample but not overbearing. I wolfed it down. As my brother finished his pizza, I carpe'd the diem and ordered the Tiramisu, although I didn't have one, I enjoyed how Paul asked if I would like to order a hot drink as accompaniment. I thought that was a nice touch that aimed to enhance my culinary experience. I was a little bit apprehensive when I noticed that the Tiramisu appeared to be pre-prepared has simply taken out of the fridge and sprinkled, but when it came to my table, my worries were put to rest. Was it the best Tiramisu I have ever had? No. Was it a delicious way to end my impromptu lunch at Teesside Park? Absolutely. And again, prepared in full view of the customer which I find to me a really nice touch. All in all, a lovely lunch.

Super service from Mr Paul. We loved our Christmas meal! Thank you for being so attentive even in the busy periods!

Expensive for what you get. Over 3 pound for a can of Fanta.

The food is lovely, the portion sizes are very small! I paid over £15 for macaroni cheese pasta and it was in a small tin and filled one pasta shape deep!

Waited 3 hrs and never turned up

Absolutely ourstanding service, food was incredible, very freindly staff and a great atmosphere served by linzi she was so helpful

Stopped for lunch to get out of the bad weather. Was a warm welcome, food was delicious. Our waitress ABBIE was lovely, polite and friendly.

Fantastic service by our waiter Linzi. lovely food and service, would definitely recommend and will be returning.

Visited on Friday with my family for my sons 12ty birthday what a lovely service we received all staff where lovely and kind especially linking will deffod be back

Listed over weekend with my family food was lovely and the service was great linzi was really lovely and helpful kids loved her thank you so much will deffos be back

Mushrooms wernt cooked, little to no mozzarella, freezing cold, or thinnest pizza I’ve ever seen. “Garlic and truffle” dough balls where literally just dough balls get new kitchen staff 💀

Lovely food kids enjoyed it the lady waiter linzi was great service with a smile definitely recommend

Visited with family, our waiter linzi was great and so helpful, food was great would definitely visit again, special thanks to our waiter linzi for going above and beyond to make sure our meal was perfect

i went with my family and the food was great, linzi was absolutely amazing and would definitely go back

Food excellent 👌 we regularly visit served by linzi today who always goes out of her way to make us feel welcome

Great food, Good christmas deal

Good quality and very fresh. Delivered hot. Let down by incorrect dessert being delivered.

Slow slow slow, I have no idea what's wrong with this branch. They are just so slow at getting food onto tables. Nearly 2 hours for a "quick" lunch. Avoid and perhaps a dip in sales will get them the training the kitchen and waiting staff need.

Used Pizza Express at York outlet today as a first ever visit. Supermarket pizzas are much better and they are not great. My first and my last visit paid 50 pounds for pizzas that are worth less than 20 pounds. Never again.

Base of pizza barely cooked, very stingy on toppings, such a rip off.

Really quick delivery and everything was spot on

Order 1 hour 15 mins late even though ordered in advance (3pm for 4.45pm delivery). Had to give child something else as too hungry to keep waiting.

delivery driver was about the nicest thing about this order lovely and polite food quality was atrocious I think they spent more time on the packaging than the quality off the food

Paul was amazing as always, a credit to this restaurant

The food always tastes great and the staff couldn’t be more helpful and friendly. My only criticism is the restaurant chairs at Teesside Park Pizza Express are very uncomfortable. Please think about getting padded seats.

Wouldn't serve this overpriced crap to a dog. Chips had the consistency if cus cus didn't receive my sauces got 2 lemon sauces which are for calamari not for pizza and both were opened chios wwre definitely old and food was cold stupid price of £70 quid 😹😹😹😹😹😹 I wouldn't mind if the food was good it's not even edible

toppings kept falling off pizza and not fully cut but other than that it was delicious

Had much better, base was too chewy

Would have attended picture of the pizza but seems I can’t Not cut and toppings were not even

I order the pizza from just eat. Waste of money. Just an almost empty expensive bread

12£ joke. just an expensive bread,the pizza was not even half with the toppings. the mozzarela was almost inexistent ,one piece of it was just with the tomato sauce and more than sure they use just one piece of ham for the pizza. the real one is nothing like the pictures. don't recomand ,very dissapointed.

the pizza is not good it is all burned

I ate here recently and would like to send my compliments to the chef Yasmina I believe her name was. My goodness the pizza she made, as soon as it touched my taste buds I was transported to the hills of Italy, it infact brought a tear to my eye reminding me of my youth. I may go as far as to say she made the best pizza in the known observable universe and she should immediately be given a million pounds from Mr Express himself. However, I was not pleased with the attitude of one of the managers he was rude and demeaning to staff but it did not affect the quality of the food! Would recommend eating here

Food delivered over 2 hours late and turned up stone cold, would never order from here again

Friendly driver, delicious food, hit the spot!

Great food, would have liked it to be a bit warmer but all round great service.

Food is decent, what you expect. But the service is so so slow. Waited over an hour for mains to arrive. Staff and kitchen seem more concerned about the takeaway orders. Don't bother

Food lovely. Not enough staff. That's the second time with times not enough staff.

Love pizza express. Food and service is excellent 👌

We went to Pizza Express for my nieces birthday and it was absolutely diabolical. The service was non existent and we had to ask to place our order, we had to ask for drinks and the quickest thing they did all night was ringing the payment machine when we got the bill. We were in the place for close to 2 and a half hours !!!!!!!!. Our nephew ordered a chicken vegetable pizza and when the bill came they had charged us £29 as they gave us a margarita and added every topping as a chargeable extra. We were not made aware of any of the offers that were in place so we paid full price for pizzas when there was a buy one get one for a £1 which was not advertised to us. The staff just seem to be walking around in a daze all night and didn't once ask if we wanted any further drinks or if we needed anything else. The staff in the kitchen looked like they were working hard and trying to get the food out so fair play to them. I don't mind at all paying a decent price for food when it's good quality and the service is good but paying not to shy of £200 for 8 people for a bit of pizza and a bit of cake is not my idea of value.

Never been in here before but me and my wife were very impressed 👌.

Terrible delivery again, driver couldn’t find our house, he couldn’t understand us giving him directions so so we had to drive out to find him on completely wrong estate. Food is cold and really disappointing for the price we paid for it!

Food cold.. garlic it’s not a garlic.

I recently visited Pizza Express, and while the food was delicious as always, the experience was unfortunately let down by the service. The staff seemed overwhelmed, and it took quite a while for us to be attended to. When the food did arrive, it was tasty and well-prepared, but the overall service left much to be desired. To add to the disappointment, I later noticed I was double charged for my drink, something I only realised after leaving. It’s a shame, as the food was great, but the service definitely needs improvement.

So many replies to the negative reviews saying they will speak to their team about it… yet absolutely no improvement. Staff were rude and service was extremely slow - they cant even blame it on being busy as iv came to this restaurant when it was dead and still very slow. Forgot our starters, forgot to give us our drinks, and food was a solid 4/10. Potentially the worst Pizza Express ( and iv been to many pizza express, including this restaurant and it has never improved once). Not the first, second, or third time this has happened to us in this restaurant. I never normally write reviews even if they are negative but this restaurant is just a joke.

One of the most uninterested and rude staff ever. Not interested to serve. No passion. Nothing Food amazing but they forgot we ordered desserts for the children. Asked me if I wanted to pay the bill whilst she could see my feeding my child . Great food . Atmosphere drab. They were turning away walk in customers even though restaurant was half empty! Charged up for kids meals even though kids meals were free. Not happy at all. Still tipped the waiter only because of the food. Was about to enquire about the kids parties they do for October this year. Won't now as the service and atmosphere were the worst. Looking at the feedback of other people here on Google..and the CEO responding to them, doesn't look like great change has happened. Is this authentic leadership? We won't be returning to this branch. Shame because the food really was lovely. Restaurants are more than food. They are all about the experience and atmosphere. Sadly the staff couldn't care less. I wouldn't employ them if I owned the place as they are turning away business

This used to be my favourite restaurant the last few visits have been awful , I always get a legara pizza , it was all salad with a small ring of soggy tomato bread around maybe 3 inches wide , pizza express should take pizza out of their name , embarrassing for them

food is bad,staff service is absolutely terrible don’t know what they doing and 45 minutes for two pizzas is ridiculous.Manager said was busy when no more than 20 people were in .

It's okay, nothing to shout about. Nice enough place. Clean, well laid out and provides a nice dining experience. Food is a little overpriced in my opinion. Pizza Hut is just better.

We visited Teesside park Pizza Express and were served by Evie, she was a such a great server. Thanks Evie!

Shocking experience we had to ask to be served so we could finally get some drinks and order food. Starters came in good time, but we then had to wait about an hour for the main food to arrive and all we had ordered was 3 pizzas and one side, which an hour to wait for that is completely shocking in my opinion and I was very very tempted to ask for a refund and leaving having only had a 1/3 of my meal, I won’t recommended this place to anyone and it’s very unlikely I will return absolutely shocking considering there were 5 tables that arrived after us and received all there food before us

Sat waiting for ages, finished our starters an hour before food was brought out, when everyone else around was being served food who had come after us. Food ok service not better off going TGI across the road. Not even an apology, told us wasn’t even put in the oven