Based on 634 opinions finded in 3 websites
Based on 634 opinions finded in 3 websites
Nº 270 in 476 in Stockton-on-Tees
Opinions
Half a portion on the pasta, pasta was hard/barely cooked and sauce etc was sloppy. Dough balls were cold and bland, literally could have had nicer from the ones they sell in tescos. So bad for the extortionate price.
Abbie . 2025-04-04
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Late delivery and highly disappointed with food.
A . 2025-04-04
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order was over an hour late and food was cold
Rachel . 2025-03-29
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Amazing service provided went above and beyond
Priya Butta . 2025-03-27
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Too cold inside...so much so we had to leave.
Vicky Bullock . 2025-03-26
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Delivered piping hot. Bruschetta does not travel well as all the toppings all over the box.
J . 2025-03-26
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Nice lunch break, great service and good food
Stephen Ayers . 2025-03-20
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Good quality food and excellent customer service
John . 2025-03-18
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I was waiting over an hour for the courier to leave the restaurant but my food never arrived.
Rebecca . 2025-03-16
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Very nice service and great food
Addy . 2025-03-16
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Great service, very helpful and great with allergies.
Carly Graham . 2025-03-14
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In short - TERRIBLE. Recently moved to the area and was looking forward to what used to be a favorite in my local area. They had a discount on reducing price to £29 for 1 x pizza 1 x pasta and 1 x garlic cheese bread. Not particularly cheap even with discount.... but I can live with it if food is good. What we received - COLD FOOD. A piece of bread the size of my palm with some cheese on it. No herbs or garlic flavor. The most bland and underseasoned pasta I've ever tried. No chilli as described and no seasoning... had to reach for the cupboard to add some flavour. An equally bland pizza that probably just passed as cooked enough to not be raw. Complained to Deliveroo... Who weren't much help. Annoying when you've paid a good amount of money for cold food you can make better at home for a fraction of the price. A real shame... as we were considering visiting in store but I'll definitely be avoiding this one.
Will Cordes . 2025-03-14
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Lovely staff, very friendly and accommodating. Food was served hot and was delicious and filling
Gemma-Alicia Love . 2025-03-12
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completely the wrong delivery. not one thing I ordered was delivered. only ate it because I was starving. pathetic
James . 2025-03-09
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There is a pasta dish missing from my order!! Can someone contact me pls
Victoria . 2025-03-08
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Lyndsey our server was great! Friendly, helpful and knowledgable.
madraiethan . 2025-03-07
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Went out for a casual lunch with family. It was quiet when we arrived and we were met by the manager Paul. He was super chatty and friendly and was super attentive. The food was lovely and having the app really saved us some money. We were given a huge goodbye from Mike the chef and it really made our day . Would definitely go again.
Linzi Adams . 2025-03-07
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Lovely restaurant, best pizza of my life and I'm not even joking! Staff were lovely, especially Ethan! Will definitely be back ❤️ me and my fiancé regularly frequent this place and can't wait to go again!
Abbie Rodgers . 2025-03-07
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A lovely place to meet with friends, great food, fantastic service.
Carol Brown . 2025-03-07
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Absolutely fantastic food and great service
Ace Munster . 2025-03-06
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Very nice pizzas, and pleasant service from server.
Jack Obregon Watson . 2025-03-06
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Food was disgusting. I should have saved money and stayed at home. The service from the staff was brilliant.
Liam Stewart . 2025-03-05
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The order was over 2 hours late and was cold
User . 2025-03-05
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Visited for a quick sunday evening dinner, however, waited nearly an hour between arriving and finally getting two pizzas, when we were about to walk out. Kitchen staff seemed overwhelmed with takeaway orders and no priority was given to checks for people sat in the restraurant waiting to eat. Pizzas arrived hot and reasonably tasty, even with out of stock ingredients (no one in the building is able to caramelise onion?). Staff inattentive, we were going to stay for a dessert but after being left for a long time, we decided to pay up and leave. Won't rush back.
Melissa Potter . 2025-03-03
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Spaghetti bolognaise had no meatballs just broken mince and the portion was ridiculously small. I don’t know if it was tampered with but I’m still hungry and that was almost £20 order
laila . 2025-03-02
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Ordered 3 garlic butter dips and they all came completely melted, lids open leaking in the bag, pizza was freezing cold when it arrived
Shannon . 2025-03-02
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Food was cold, items missing and restaurant was not helpful at all when contacted.
Dan . 2025-03-02
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Decent food but extremely disappointed with the very small portion sizes of pasta
Natasha . 2025-03-02
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Called in at lunchtime on a Tuesday in February. Not particularly busy but by no means empty either. Greeted and seated by a very pleasant member of staff. Started with the outstanding Calamari, followed it up with a nice Sloppy Giuseppe pizza and finished with the divine Frangelico Affogato. Alongside all this I enjoyed a nice glass of shiraz. Well done Pizza Express!
Sean M . 2025-03-01
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I never received my order i ordered at 8:30 it’s been 2 hours when I phoned pizza express they said the delivery driver got it ages ago if I was you don’t order here just go into the actual restaurant.
Emily . 2025-02-27
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Had a lovely meal at Pizza Express last night. Haven't been for months and was pleased to find that the food was good as ever. Great service from Amber. Won't leave it quite as long next time!
Hannah Wade . 2025-02-23
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Amber was an amazing waitress. The manager helped us massively when I booked the table for the wrong night. He squeezed us in. Thanks guys.
Paul Lobo . 2025-02-22
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The driver tryed to deliver the wrong order. Not a pizza. Not even from pizza express. He had delivered my order to a different house. Was expecting to go back to that house and get my food. What I did not want. Why would I want food some other customer had taking in. And when I asked for a refund you have said no. Because he tried to deliver it. What is not true. Why he Neva got the deliver code. Because he Neva had my order.
dean . 2025-02-17
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Food was okay, manager is awful every time i went to the toilet the manager followed me and when i was in the cubicle he was just stood outside and walked out as soon as i exited it, discrimination at its best for me being a 19yo man in a hoodie i was nothing but polite but that was the worst experience ive ever had. shame as the waitress we had was lovely but he ruined the experience will never be back again
Blake Turnbull . 2025-02-16
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Me and my partner went for an impromptu lunch at this Pizza Express and was served by the lovely Kai! He was very attentive and gave his recommendations for desserts! Additionally, the service was super quick and the food was absolutely fantastic!
Lucy Taylor (lucytaylor901) . 2025-02-15
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very polite and professional delivery.
Matthew . 2025-02-11
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Brilliant food an service Abbie our waitress was superb fantastic customer service an care
Hartley OD . 2025-02-11
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National Pizza 🍕 Day Sunday - warm Welcome 🤗 by lovely man who opened door us then Abbie served us, seated us somewhere warm, service lovely ☺️ friendly. Food absolutely delicious. Excellent ☕️. Thank you Abbie, you are an absolute credit to pizza express. Really lovely afternoon 💕.
Sarah Race . 2025-02-09
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Always fresh and good Italian dishes
Arik Portnoy . 2025-02-09
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Great food and atmosphere. Served by Kai and felt extremely welcome. Polite, super friendly and nothing is too much trouble! 5 🌟 Service from Kai☺️
Leona Carling . 2025-02-09
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A lovely meal served by a lovely friendly waiter Kai! Very friendly and we had a lovely evening!
P G . 2025-02-07
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Food was amazing and really quick service ,, we were served by Paul. Thank you
Gabriella Wilkinson . 2025-02-06
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We were served by Paul and he was lovely. He was very quick and efficient and very friendly. Lovely personality and a good addition that the team should be proud of. Would definitely recommend.
Maddy . 2025-02-06
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Missing items tried calling resturant no answer, food was okay not the best tbh
Chelsea . 2025-02-04
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Called in to Pizza Express this afternoon with my husband and 2 sons, when we arrived we were met promptly by Abbie who showed us to our table and made sure that we had plenty of room for our pram and colouring pencils/paper for my older son to draw on. Abbie’s customer service was exceptional and made our visit a really positive one! Our food arrived quickly and piping hot so we have no complaints at all ☺️ We regularly visit when we are in the area and look forward to when we can return again - thanks again Abbie! ☺️
Sarah Lea . 2025-02-02
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We had a great meal today and our service was fantastic our server Abbie was super friendly and really good with our son. Even the chiefs where really interactive and friendly with him. Great experience.
Richard Comerford . 2025-02-02
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I love coming to this pizza express however the manager here has a very rude manner about him. He’s not helpful at all and doesn’t treat his customers with respect. This is the 2nd occasion this has occurred. All the other members of staff that we have ever encountered have been very sweet.
Khushi Soti . 2025-01-29
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Pizza was good and service fine on a busy Sunday lunchtime 26th January BUT my wife then suffered excruciating diarrhea and vomiting afterwards having been served extra chicken with her beetroot and ,(missing) goats cheese salad. Had yoghurt for breakfast and we can't identify any other possible reason. Better but exhausted this morning....
Ian Taylor . 2025-01-27
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Food was really cold when arrived
Nad . 2025-01-26
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Was Served my a person Called Kai I believe his name was. Had such a pleasant manner and was happy to help with any request. 10/10 marks Food was delicious although I do feel like they could sprinkle extra cheese over the pizza and make it more adverted worthy. However an overall of an experience was 9.5 out of 10 personally.
Elijah Karl Wyatt . 2025-01-21
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The wrong order was delivered so I contacted just eat and was awaiting the reply, 24 hours went by and I had not been contacted. When I tried to find out what was happening with my order it said ‘over 24 hours have passed for me to receive a refund’. I’m not happy I have paid £48 for the wrong order and cannot contact anyone to correct this. The system in place seems to be misleading that your problem will be dealt with. I’m not confident about using just eat in future when this is the policy.
Libby . 2025-01-18
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Found pebble like hard little ball in a pizza. Made a complaint and the waitress didn't care or resolve the issue, so we just paid and left. Food is not great for the price too.
Soph . 2025-01-11
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Enjoyed a great night at Pizza Express Teeside Park on 7 December. Linz and the team were all excellent.
Joanna Bradley . 2025-01-11
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Basic pizza at high end prices that seemed an expensive disappointment. Doubtful I will return
Neil Smithson . 2025-01-09
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Granddaughters 3rd birthday. Staff were perfect and looked after everyone really well. Great venue
Derek Hull . 2025-01-05
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Shocking!! Charging people 18 pound for a Chicago town pizza, bread and cheese how can you make something so bad, get a grip the lot of youse!!
Howard . 2025-01-05
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The waitress Abigail was absolutely amazing, such great hospitality and just great at her job, lovely girl and was doing as much as she could because the other staff weren't really and just let her do all the work. Deserves a well earned rest. Lovely
s0up . 2025-01-02
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We went here on New Year's Eve and we had a lovely meal and a lovely time, Abbie was amazing, she was so attentive and her service was fabulous even though she was rushed off her feet. She made our experience and she was lovely with my kids who have a lot of food allergies. The food was lovely and they were great with the allergies. We will be back again, it’s my son’s favourite place. Thank you for a nice night.
Caroline Dawson . 2025-01-02
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Terrible service pizza missing, the delivery driver was good. Tried to phone the restaurant and they told me I wouldn’t get a replacement. I had to contact just eat shocking service v disappointed.
Thomas . 2025-01-01
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didn't receive the garlic sauce I ordered
James . 2024-12-29
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Not bad at all, not great value for pasta(s) but offer on the pizza and was really nice pizza I would order again certainly but strategically to get best value for money
Andréas . 2024-12-25
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Excellent service and pizza as usual. Special thanks to Ethan for his help and to Yasmeena for an absolutely delicious pizza. All of the staff we meet when we visit are amazing. It's a lovely restaurant to go to.
Ann Hinckes . 2024-12-21
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Delivery gentleman was wonderful, 5 stars 🌟
Libby . 2024-12-21
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Didn’t even deliver the order!!!!!!!!!!
Mary . 2024-12-20
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My brother and I stopped in on a whim as we haven't been to a Pizza Express in at least a decade. The atmosphere was quiet but pleasant. The décor was modern, sleek, but had a character about it that was nice. The server Paul was polite, and attentive. And the chef Mike appeared to be focused on his work and got out both our order and everyone else's order in a really timely manner. The food was delicious. I was pleased to learn that the food at Pizza Express is substantial yet provides a slightly more refined and upmarket alternative the usual pizza places that I often frequent. I forget the named of what I ordered, but it was delicious and done well. The toppings were ample but not overbearing. I wolfed it down. As my brother finished his pizza, I carpe'd the diem and ordered the Tiramisu, although I didn't have one, I enjoyed how Paul asked if I would like to order a hot drink as accompaniment. I thought that was a nice touch that aimed to enhance my culinary experience. I was a little bit apprehensive when I noticed that the Tiramisu appeared to be pre-prepared has simply taken out of the fridge and sprinkled, but when it came to my table, my worries were put to rest. Was it the best Tiramisu I have ever had? No. Was it a delicious way to end my impromptu lunch at Teesside Park? Absolutely. And again, prepared in full view of the customer which I find to me a really nice touch. All in all, a lovely lunch.
David Kemmicks . 2024-12-18
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Super service from Mr Paul. We loved our Christmas meal! Thank you for being so attentive even in the busy periods!
Lara Baxter . 2024-12-18
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Expensive for what you get. Over 3 pound for a can of Fanta.
David Roberts . 2024-12-15
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The food is lovely, the portion sizes are very small! I paid over £15 for macaroni cheese pasta and it was in a small tin and filled one pasta shape deep!
Donna . 2024-12-14
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Waited 3 hrs and never turned up
Sam . 2024-12-13
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Absolutely ourstanding service, food was incredible, very freindly staff and a great atmosphere served by linzi she was so helpful
Alfie Reilly . 2024-12-09
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Stopped for lunch to get out of the bad weather. Was a warm welcome, food was delicious. Our waitress ABBIE was lovely, polite and friendly.
Hannah Tetlow . 2024-12-08
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i went with my family and the food was great, linzi was absolutely amazing and would definitely go back
Jayden Mai . 2024-12-07
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Visited with family, our waiter linzi was great and so helpful, food was great would definitely visit again, special thanks to our waiter linzi for going above and beyond to make sure our meal was perfect
Heather Donnelly . 2024-12-07
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Lovely food kids enjoyed it the lady waiter linzi was great service with a smile definitely recommend
samantha johnson . 2024-12-07
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Listed over weekend with my family food was lovely and the service was great linzi was really lovely and helpful kids loved her thank you so much will deffos be back
Boo Phillips . 2024-12-07
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Mushrooms wernt cooked, little to no mozzarella, freezing cold, or thinnest pizza I’ve ever seen. “Garlic and truffle” dough balls where literally just dough balls get new kitchen staff 💀
joe . 2024-12-07
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Visited on Friday with my family for my sons 12ty birthday what a lovely service we received all staff where lovely and kind especially linking will deffod be back
Jonathan Sadler . 2024-12-07
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Fantastic service by our waiter Linzi. lovely food and service, would definitely recommend and will be returning.
Kirstie Watson . 2024-12-07
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Food excellent 👌 we regularly visit served by linzi today who always goes out of her way to make us feel welcome
Sandra W . 2024-12-06
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Great food, Good christmas deal
Ruby Davies . 2024-12-05
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Good quality and very fresh. Delivered hot. Let down by incorrect dessert being delivered.
John-Paul . 2024-11-30
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Slow slow slow, I have no idea what's wrong with this branch. They are just so slow at getting food onto tables. Nearly 2 hours for a "quick" lunch. Avoid and perhaps a dip in sales will get them the training the kitchen and waiting staff need.
Will Smith . 2024-11-29
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Used Pizza Express at York outlet today as a first ever visit. Supermarket pizzas are much better and they are not great. My first and my last visit paid 50 pounds for pizzas that are worth less than 20 pounds. Never again.
michael blenkinsop . 2024-11-26
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Base of pizza barely cooked, very stingy on toppings, such a rip off.
Anna . 2024-11-24
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Really quick delivery and everything was spot on
Bethany . 2024-11-24
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Order 1 hour 15 mins late even though ordered in advance (3pm for 4.45pm delivery). Had to give child something else as too hungry to keep waiting.
jennifer . 2024-11-23
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Paul was amazing as always, a credit to this restaurant
Paul Tunney . 2024-11-22
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delivery driver was about the nicest thing about this order lovely and polite food quality was atrocious I think they spent more time on the packaging than the quality off the food
thomas . 2024-11-22
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The food always tastes great and the staff couldn’t be more helpful and friendly. My only criticism is the restaurant chairs at Teesside Park Pizza Express are very uncomfortable. Please think about getting padded seats.
Michelle Davies . 2024-11-21
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Wouldn't serve this overpriced crap to a dog. Chips had the consistency if cus cus didn't receive my sauces got 2 lemon sauces which are for calamari not for pizza and both were opened chios wwre definitely old and food was cold stupid price of £70 quid 😹😹😹😹😹😹 I wouldn't mind if the food was good it's not even edible
Z A . 2024-11-08
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toppings kept falling off pizza and not fully cut but other than that it was delicious
Tyler . 2024-11-03
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Had much better, base was too chewy
Colin . 2024-11-01
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Would have attended picture of the pizza but seems I can’t Not cut and toppings were not even
Azhar . 2024-10-30
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12£ joke. just an expensive bread,the pizza was not even half with the toppings. the mozzarela was almost inexistent ,one piece of it was just with the tomato sauce and more than sure they use just one piece of ham for the pizza. the real one is nothing like the pictures. don't recomand ,very dissapointed.
Beatrice . 2024-10-24
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I order the pizza from just eat. Waste of money. Just an almost empty expensive bread
Beatrice Elena . 2024-10-24
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the pizza is not good it is all burned
Rosh . 2024-10-19
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I ate here recently and would like to send my compliments to the chef Yasmina I believe her name was. My goodness the pizza she made, as soon as it touched my taste buds I was transported to the hills of Italy, it infact brought a tear to my eye reminding me of my youth. I may go as far as to say she made the best pizza in the known observable universe and she should immediately be given a million pounds from Mr Express himself. However, I was not pleased with the attitude of one of the managers he was rude and demeaning to staff but it did not affect the quality of the food! Would recommend eating here
Adnaan Mohamed . 2024-10-05
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Food delivered over 2 hours late and turned up stone cold, would never order from here again
Chris . 2024-09-26
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Friendly driver, delicious food, hit the spot!
Sophie . 2024-09-21
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Great food, would have liked it to be a bit warmer but all round great service.
Amy . 2024-09-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Worst takeaway experience I've ever had; no food arrived after waiting over two hours ,my guests & family had eaten they ordered from reputable establishments ,mine and my nieces had not arrived from this awful place . The foreign man I dealt with was anti-British and extremely abusive towards women. I then chose to check Google reviews and noticed the same attitude towards others in the reviews. Narinder and others all state the same hours on delivery and aggressive. I contacted Just Eat and reported the man, whom indicated he would cancel my order as I was going to bed ,who waits over two hours for any order? Three phone calls on, stating that the food will be delivered, over two hours later and a cancelled order. Worst was the attitude and lack of apology. Unquestionably the arrogance and lack of apology, was enough to warrant an honest review . Poorly managed, zero customer service, liken it to a third world cess pit. Go anywhere but here, if you want a smooth transaction and family take out night don't order from here . Luckily Akbar's 20 minutes away my nephew collected the order. Avoid sultan ! Hostile and lack zero hospitality skills.