Family Robinsons in Stockton-on-Tees

Just got patty bun and chips. Parry bun was buce but chips are disgusting. Not the first time either. Chips were very pale and soggy

Tuesday, the 30th of July Fish is like it’s come from a supermarket chips are always soggy i’ve lived in Stockton for the last seven years and something has happened to the chip shop since Covid times quality just doesn’t seem to be as good. Maybe using cheaper oil it’s just not the same . to be honest, I felt quite sick afterwards too greasy . on a cleanliness note, I watched the server sweeping The floor handling dustpan and brush and money and then serving chips after wiping down the sides didn’t see her wash her hands. ⚠️ or wear gloves

Fish as always good chips this time were the very worst iv had from chippy

Fish very disappointing 😔 looked like a jumbo fish finger, burgers and patties very nice 🙂

Nice to see a choice of fish, instead of just "cod".

Class fish and chips cooked in beef dripping

My local chippy when I visit my family . Nice people nice food

Food is up and down, some days lovely others err, very rare we go now due to the fact its a lottery.

Chips were great, but the large cod (it was large "thick") was not fully cooked as it was very chewy and only just tepid in the middle, probably due to the thickness. Shame as the normal cod was very nice, and they had the massive plus of been cooked in beef dripping.

The fish is really good from here, especially the middle cod, chips are fine and very good portions. The staff are always helpful.

Purchased a 'large fish' and chips and a sausage and chips....the fish was no bigger than the palm of your hand only....would hate to see what a small fish is...maybe a fish finger 🤔

Went to this fish and chips shop on Friday 11 Aug. Staff rude and grumpy. Portions ridiculously small. And overpriced. Will never return. Thank goodness Oxbridge is back open Tuesday

Food is fine. Staff are very unpleasant.

Portin sizes are ridiculous.... and the foods not that great ... will never use again

Best Fish nd chips I've had in a long while..lovely clean shop..friendly staff highly recommend. X

Bad attitude. Standards very poor.

The food is good, but heard server say out loud "if I hear cod and chips one more time, I'm going to throw-up"! Won't be going back!

Staff rude and ignorant. No food ledft on 2 occasions at 1.15 to 1.30 when shop doesn't close till 2pm. Staff just said no food left never offered to say wait and we can put you some in as we don't close till 2pm. A lady with short blonde hair so rude and ignorant and an older lady very abrut and rude. Never will I go again and I will tell other to avoid

Always top quality fish n chips.

The smallest portion of fish I’ve ever eaten. Looked more like a patty. Really getting short changed. Questioned the staff they say it is a good portion, it’s half the size of other fish shops. A picture was taken but coincidentally can’t be uploaded. Really need to sort this out.

Lovely fish and chips and the girls are always friendly a nice friendly family run shop.

Portions vary dramatically, depending on who serves you but all in all quite tasty food.

3 times in a row been in well over a hour before closing for the staff to say they have nothing left? Why have opening times on the door and online if they aren’t valid, just seems like staff want to get away early everytime

Just love their fish and chips, the fish has just tje right amount of batter and the meat is white and delicious

Spotless bright friendly gorgeous fish and chips. Staff very friendly.quick service. Best fishy ever. 🙂🙃

This was a good fish shop at one time but not anymore.. the food is not nice or hot only warm and the portion well what can I say …it was a kids size .. the fork is Childs size its my Grandsons … the fish chips and peas cost £9.40 what you see on the plate is what I got 😡😡.. never again will I go too this fish shop 😡😡

Best fish and chips around cooked to perfection fish was white fish crispy batter chips were crisp could not wait to get home to eat them not disappointed

Superb service, wonderfully cooked fish always a pleasure to eat from Family Robinson's.

Very nice, crispy batter on the fish

Lovely good but always have to wait!!

This is the Fish shop that I use.Very friendly and nice fish and chips and close to home

Chips used to be quite good... But lately have found them reheated... Browning and stale.

The food was hot and fresh and was of a good portion size. The chips were chunky and well cooked. The batter was crispy and flavoursome. There was a standard chip shop range of basic items. Well worth a visit.

Nice friendly staff Lovely food Very reasonable prices So tasty there was a queue when I got there, however the queue moved very quickly and didn't affect the quality if the food served.

Would never use this fish shop again. Attitude of the staff is a appalling. Rang to order lightly battered and well done told they were already done, when got there asked for scraps with them and was told you don't get scraps with lightly battered, asked to speak to manager ,just to get a load of Attitude of her, apparently you carnt order fish and the way staff speak to customers is fine.. Then even said I'll talk to owners, manager laughter.. disgraceful attitude

Best fish shop in stockton ,,,friendly staff always fresh cod and chips.

Having previously bought from here was very disappointed with the quality and quantity in the fish Pattie. Barely 1cm deep and a pathetic amount of fish ( see pictures) and soggy batter. Had a few mouthfuls...the straight in the bin.

Absolutely disgracefully orderd for a large fish it was the size of a normal fish they hadn't even put my fish in its not that they were even busy as I was getting food from next door gave them 30 mins to cook the friging tadpole never again will I use this so called family run business you are a discrace

Great food, service and lovely staff.

Went to this chippy today its a shame the staff member was so rude because the food was decent but I walked away feeling the need to wright this review .. I was asked "What do you want" with not a smile in sight politely I placed more order and half with trough ordering she turned her back and exclaimed "HANG ON!" from there i continued to be polite but still nothing but rudeness and not a smile in sight Shame really! Going by the reviews for this chippy is it appears to be the same rude old lady! AVOID there is a chip shop in Oxbridge just a mile away :)

Best fish and chip shop around .

Chips lovely, dairy free curry sauce and sausage. Happy to discuss ingredients and make sure what I chose was safe. Really friendly and best fish I've had in ages!!

Fabulous fish and chips. Freshly cooked and Covid safe arrangements.

Excellent service and food quality is first class.

Lived just over a mile away for 25years & tried many Chippies but none floated my boat. Then Family Robinsons was recommended by a friend. Definitely been introduced to the benchmark for takeaway F & C's. Chips are very slightly crispy on the outside and perfectly white on the fluffy innerside. The fish are cooked in advance and well spaced so gives them plenty of time to drain excess fat away. Crispy and great tasting and it envelops floaty soft delightful cod. Wow no Greasy potty mouth aftertaste! Now the FAMILY ROBINSON'S is my go to for F & C's!

Fantastic Chippy...best Fish and chips I've had for a while.

Friendly staff, lovely but of fish.

Cracking family owned chippy. Best in the area.

Great fish and chips and great friendly staff

Acceptable, average fish and chips.

was our go to chippy...no longer....went sat 4/1/20 7.45pm... just for a bag of chips...i dont class what we were served as a bag of chips..£1.80 for what amounted to no more than you get in a bag if crisps....rude service , acted like i was an inconvenience by being there .if i lived closer i would have taken them back for a refund.

I ordered large sausage, chips and gravy and got a dead fly for free. Won’t be going back and I rang them and all I got was attitude off the staff and then not really being bothered won’t be going back

Great service fresh cooked food

We've lived in Stockton for a year and had given up on finding a good fish and chip shop, having been spoilt before when we lived in Yorkshire where they are seemingly all fantastic. We hadn't tried this one as it's not on Trip Advisor and we didn't know about it as we were getting to know the area. We live in Hartburn/Oxbridge Lane area and had just given up finding something that we would even eat. Luckily someone suggested Family Robinson to my husband this morning and we had some this afternoon. Excellent, it was great to have fish and chips without driving for half an hour to get them. Crispy fish, lovely fresh tasting chips and decent portions. We'll be back!

Decent size fish although not enough difference in size to justify price difference between standard and large. Plenty of chips to distract your attention from the fish.

Best fish and chips in Stockton

Sorry to say fish was tasteless and dry,chips were overcooked too

Very nice chippy , good food and friendly staff

Food was cooked to a good standard. The batter was fresh. The chips were cooked to a good standard and the gravy was nice.

I wouldn't even give them one star but I had to so I could write this review the food was awful took pictures but cannot load them on here well if you can I dont know how to the customer service was shocking bones in the cod and the portions are far too small for what they charge would not recommend this place for food !!!

The best chippy in Stockton and the staff are great

Bought large cod yerterday 5pm bad guts alnight. Only had bread and butter with it. All family ate same bread and butter. Never been il begore with fish? Wont be returning!

Boycott, my daughter only likes scraps in a bun with a carton of gravy they were OK with this until just b4 Xmas when they said you have to buy chips to get scraps? Why the sudden change, we would not of minded so much if they never charged for the scraps but they are the only chippie that has charged for scraps and we always payed when went there, DISGUSTING GREEDY SHOCKING SHOP.

two large fish n chips the fish was not nice over priced for what you got. its only ok for sausage and chips won't be going there again

Chips were burnt and fish wasn't cooked, don't go there again

Horrible won't go there again fish was very chewy put straight in bin waste money

Just got our lunch from there, never again, fish was so tuff you could have confused it with leather. Also you need to get a new supplier of potatoes they were rubbish. One star thats for been open

Well nice chippy these can cook properly

Staff rude, never no food, and way overpriced

No idea who the sour faced old cow was behind the counter tonight but i will not be using your business again.

Another lovely meal, best chip shop for miles.

Great fish&chips, mushy peas, curry source.

Went in with girlfriend tonight for the first time... Very generous portion size, food was lovely, shop is well maintained but the two ladies that served us are what made me give this shop the 5 star rating. Actually make time to have a chat and laugh with you, customer service was spot on. Overall very pleasant place, great staff and very good food for money spent.

Overpriced and very small portions. Had food from here on a number occasions over the last 3 years as family live only round the corner. Never been satisfied or full after! You pay a fair whack and don't get very much for it. Plus, staff are extremely slow. You could only want a bag of chips and they same to take an age to serve you. I'd recommend somewhere else. Either Hartburn chippy or Oxbridge Lane.

Best fish and chips in Stockton

Really nice cod from here. Aleays white and tasty.

The best chippy around for miles. Food is fresh and the fish (cod) is very good. You get a lot of chips, I would prefer if they did a half or small portion as I don't eat a lot of chips. Try it, very good.

Just got a chip butty splash hardly any chips or gravy and my sausage had soggy batter. Absolutely rubbish

this fish is way to small,and the chips have no taste

Love the fish n chips from here!

Nice food but very small fish for the price :)