Based on 180 opinions finded in 2 websites
Based on 180 opinions finded in 2 websites
Opinions
Excellent service food tasted amazing kids friendly just amazing thank you so much
Safa Bennebri . 2024-04-28
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Excellent Customer Service and Very Delicious Food. Can't wait to go back
Thukha May . 2024-04-20
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Amazing experience, the staff is very friendly and the good was also great.
Vidhi Daftari . 2024-03-31
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We went as family on mothers day, it was lovely, was super, good service, nice and tasty pizza chicken and all kinds of starters and deserts, we had a great time
Afua Boadu . 2024-03-15
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Came in with my husband and our lovely waitress Brianna recommended us the the vegan pizza (can’t remember what it was called ) but it was amazing!!! As a vegan of 5 years it’s so hard to find good vegan pizza. Will definitely be returning.
K Jo . 2024-03-12
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Worst front of house manager I have ever experienced God bless the young waiter with the beard, a super star in a universe of chaos Thank you
John . 2024-03-10
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Amazing food. Lovely team and very clean restaurant. We will come back again soon
mr lovely . 2024-03-07
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Good atmosphere nice team food delicious
Jurate Stuokute . 2024-02-16
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Took my little son for a lunch date and had a lovely meal and great service with a guy called Richard! Perfect to come to after the cinema with the kids ☺️
Sophia Margerison . 2024-02-11
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Great service thanks to Richard who looked after us! Highly recommended.
Zanablueiv ZV . 2024-02-11
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Absolute delight. We’ve been to many different Pizza Express restaurants over the years but the one on Mare street, just opposite the Hackney Empire - is one of the best. Attentive service (thanks to our lovely waiter Richard!), delicious food accompanied by excellent wine - what a wonderful way to round off an evening at the theatre. 😊
Claire Daly . 2024-02-11
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It's so nice to eat out in Hackney and get such wonderful service. We were sat in the hostess' favourite table. Our waiter, Richard, made us feel welcome from the moment we sat down. He recommended us drinks and told us about his favourite meals. He made us feel special. Thank you Pizza Express 👌
Lucy Watson . 2024-02-11
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Quick and easy experience from waiting to be seated and being served. Great service from Richard.
Louise la . 2024-02-11
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Had a lovely evening at Pizza Express Hackney. Our waiter Richard was really great, super friendly and helpful.
Sophie Harris . 2024-02-10
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We had great time last night. The restaurant was very busy, but we got our food and it was amazing. Very attentive staff and great food.
Kamil Niznik . 2024-02-10
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I had an (adult) make your own pizza party here for my birthday and it was such a fun evening! The staff were so accommodating and made sure everyone had a brilliant time. I could not recommend highly enough!
Maeve Fennelly . 2024-01-22
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Ordered deliveroo delivery from here, pizza turned up freezing cold and they seem to have added uncooked green peppers to pizza
Philip Mc Laughlin . 2024-01-21
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If it's pizza express your after then es go. Personally I prefer non chain places yet pizzas are okay
m london . 2024-01-20
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Beautiful overlooking StPsils at night in a warm restaurant when it's 1• outside. Staff very friendly too
Inji Ali . 2024-01-10
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Just had dinner here on Sunday evening. On paying by credit card we were asked by the machine if we wanted to leave a tip. Which I clicked yes to do so. The server told us that he wouldn't receive the tip if paid by credit card. Therefore we left a cash tip. Our understanding is that any tip left by credit card goes to the tronc to be distributed to all staff. Is this not the case with Pizza Express?
Barbara Dickson . 2024-01-07
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Pizza was quite average. Prices were ok. Employees were friendly. Toilets were super dirty.
Aleyna Sahan . 2024-01-05
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Visited the place with friends and really enjoyed the lovely atmosphere and friendly service! We also had the pleasure to chat with the amazing manager, Natalia! Thank you very much for the experience!
Alex Mara . 2023-12-23
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Slow service, had to ask for menus twice, forgot about my food, added cheese before asking if anyone was allergic??? Average food
hey . 2023-12-22
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Extremely bad service. Probably not the fault of the staff on duty, more likely a case of bad management/understaffing despite what must be a very regular outpouring of diners following the theatre performance opposite. Our ‘vegan’ starter was loaded with goats cheese, my father’s starter had to be requested 3 times, and we waited 40 minutes for 2 small kids deserts (when it eventually came my daughter, who has never rejected a desert in her life, partially ate it then promptly threw up, saying it tasted weird). The people next to us almost walked out after requesting the bill repeatedly. None of us will come here again.
P D . 2023-12-18
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I don’t believe any of the 5 star reviews. The restaurant was empty apart from one other table yet it took 37 minutes for our two pizzas to arrive. Both were just about warm. Plenty of staff on duty, most on their phones. Bathrooms were dirty and out of soap.
Stewart Morris . 2023-12-17
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Pizza Express is Pizza Express is Pizza Express usually…apart from this Mare Street location where I’ve been three times this year, before performances at the Hackney Empire. Dined here this week and it was busy but not super busy, and our order was taken fairly speedily. But after about 20 minutes when people who had entered after us were being served before us, it dawned that there was a problem with our order. The restaurant manager, a woman who I think was from Eastern Europe, came by and I politely chased the order and was met with some side eye but no actual words. It was clear that the order hadn’t been put in, but after another 15 minutes some of it started to arrive. my pizza had obviously been sitting out and was barely lukewarm with the cheese on top congealed. When I asked for it to be made right they just put it back in the oven and when it came back it was just a greasy, charred mess. You pretty much know what you’re getting from Pizza Express, but this was just a disaster. We had to ask two times more for some of the sides we ordered. During this time a couple at the table next to us just got up and left after they were pretty much ignored. The manageress clearly didn’t care about any of this.
London Traveller . 2023-12-17
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Problems with the service.. food was not hot and difficult to get attention of staff .. when my coffee arrived cold we had to take it back to the kitchen ourselves where five members of staff were stood chatting. The dirty dishes piled up around them. Come on guys…
Marcus Hostettler . 2023-12-17
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Something going wrong for food deliveries head office you need to come here and sort out management it’s a shambles I’m still waiting 2 hours later for my £33 order it’s an absolute joke Manager basically said he doesn’t care 😫
Asha Mclaughlin . 2023-12-10
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So disappointed at the food. We visited for our team Xmas meal - a booking for 15. The food was pretty bland across the board - a prawn starter with virtually no prawns in it, no vegan pepperoni for the pizza my husband ordered, 2 x pollo pasta dishes SWIMMING in oil and 2 aubergine bakes that came out burnt round the edges. The latter 2 were sent back and alternative dishes made up which was appreciated, but by the time they were served, everyone else had finished eating!
Helen Cutler . 2023-12-08
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Amazing service and testy food. The restaurant was very busy but still Got the good quickly.
Izabela Niznik . 2023-12-08
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Really enjoyed dining at the restaurant. Very pleasant and friendly servers.
Regina Phalange . 2023-12-05
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Great to have a restaurant serving all day and enjoy some cozy time in the afternoon. In between 2 shopping sessions, we enjoyed the lovely staff, the quiet atmosphere and stayed way longer than we anticipated! The Leggera pizza are really good and filling.
Sonia T. . 2023-12-04
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Hi, I’ve never come in but I’m very concerned that you won’t be able to stay open in Hackney. You seem empty most of the time. Please offer some deals or lunchtime offers or us poor Hackney types will keep going to spoons next door. Thanks and good luck.
Justin Liquid Anderson . 2023-11-30
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Friendly, helpful staff. Restaurant and toilet facilities are spotlessly clean. Excellent food, very reasonably priced.
Alan Maynard . 2023-11-26
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Absolutely fantastic service from the staff at pizza express. My friend and I went there on Friday night and as soon as we walked through the door, we were immediately greeted with a warm smile and welcome from the manager. We were served by Ethan who remained attentive, responsive, and friendly throughout the evening. Food was excellent, and ambience was just right. Definitely not the last of our visit. Big thanks to all staff!
Eve Robinson . 2023-11-25
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They got my order wrong. Brough me the the pizza without the extras I requested. When I told them the missed my extras they took the pizza on the counter , added the extras on a already cooked pizza and tried to serve me it with raw anchovies and on top. I could have gotten seriously sick if I didn’t stop cancel the orders. The staff is rude and completely incompetent.
Miira Tudzh . 2023-11-24
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Nice restaurant with great pizzas and drinks! We highly recommend this place!
Laura Pier . 2023-11-19
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Wasn't acknowledged when we arrived and was stood waiting for someone to seat us. Took forever for someone to take our drinks order and once again for our main course. I had to catch the servers attention after our table had been cleared to order dessert. One dessert arrived and when the other one didn't arrive, we had to go to the kitchen and ask where our coffee and brownie was, it came luke warm. Then when we wanted to leave, again we had to go to the kitchen to get someone to bring us our bill. 1 & 3/4 hours for pizza and desserts! On a Sunday evening so can't even say that they were bsy
David Bancroft . 2023-10-22
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Food is good as you'd expect. Branch was quite quiet with a lack of atmosphere Service wasn't great.
Jay Badiani . 2023-10-17
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I went yesterday afternoon around 320pm, I was the only one there! The staff, the food all excellent! A very clean place, I'd go again 5*.
richard curl . 2023-10-05
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I had a bite to eat with my mates and my waiter gave amazing service, everything was great and I really enjoyed my evening
Hazeem Akom . 2023-09-27
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Great location for before a show at Hackney Empire. Pizza was fine, I was given a gluten free one instead of a normal base but tasted ok (didn't return it as limited time before we had to leave). Waiters were lovely. Need to upgrade their payment system so you can add tips to card payments though.
Emma Thomas . 2023-09-08
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Wow one of the best pizza i ever had, i tried the bbq chicken one and service from archan was worth to mention, exceptional service from him. Should visit and try their pizza.
Adarsh Anilkumar . 2023-08-31
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Great pizza. Our waiter, Samuel, did a great job, very friendly and helpful.
Jane Mountjoy . 2023-08-27
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Walking by Mare street we decided to stop at Pizza Express. The athmosphere, the service delivered and the pizza were very good! We ordered two pizzas: a chicken BBQ and a Funghi. Pizza express is very a upmarket restaurant than a fast food. The staff was friendly and not overbearing.
Viviane de Jesus Mordi . 2023-08-20
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Worst pizza I have ever had . I have been having stomach ache since last night . The pizza was undercooked.
Mateus Janusyk . 2023-08-14
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Richard was lovely and very attentive and polite. Food on point as always.
Phillip Landers . 2023-07-21
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Very nice treat from staff, they were very gentle abd the pizzas were really good. I ate mine all by myself. The place wasn't so full so the pizzas came fast and warm. One of the best pizzas I have ever eatten. They even asked if I'd rather the pizza thin and large or thick and small. Definitely coming back.
j.javier Arzuaga . 2023-07-21
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We had a great experience and particularly loved our waiter Richard. Super polite and attentive! We’ll be back!
Joshua Renouf . 2023-07-21
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I was craving simple and authentic pizza . Found this place and fell in love with the pizza margherita was simply and very tasty.
ravi ras . 2023-07-19
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Joe was such a welcoming host with an infectious smile. The gluten free pizza was delicious! My favourite gf pizza in all of London is at Pizza Express.
Bryana Mcilwain . 2023-07-14
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Huge Big Up and Thank you to the Staff at Pizza Express in Mare Street. Would like to give a Special shout out to Daniel and Brianna who went out of their way to provide an extra Special Pizza Making birthday for my Granddaughter. All the children who attended had a great time making their own pizza's and enjoyed the extra treats. Thank you all for going that extra mile for us.
Marjorie Lee . 2023-07-09
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Had an amazing mushroom pizza served from a lovely girl with blue hair today.
Gemana Elsayed . 2023-07-09
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Had an amazing time today at Pizza Express with my children. I was served by an extremely enthusiastic and kind blue haired girl who was absolutely lovely. Will be back again, I just love pizza!
Lorenzo Bartocci . 2023-07-09
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Pizza Express Hackney is such a great place to eat. Staff are friendly and approachable. Great service. Will visit again. 😊
Natasha Ramdhian . 2023-06-23
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What a great place to eat out in London ! Food and staff waste a solid 10/10 Delicious food and great price . staff were very attentive .definitely recommend
Claire Barrett . 2023-06-23
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Great food and service today. Really accommodating and went above and beyond to make our meal enjoyable. Will be returning
Tee Dee . 2023-06-23
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Great Addition to have a Pizza Express on Mare St!! We had Archan as our waiter, he was attentive and friendly and did a fantastic job of making our mums birthday lunch special.
Leigh . 2023-06-17
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Briana was a outstanding waitress, who was very kind and forthcoming. I am extremely pleased and I will definitely come back. Exceptional service from Brianna.
Samantha - . 2023-06-16
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Excellent, their service and treatment is excellent
Peter Kapinga . 2023-06-10
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Excellent service, excellent menu, and excellent food. I’m thoroughly impressed with the overall experience at this restaurant. The ambiance is quite lovely and makes you feel really comfortable. It’s the perfect setting for great conversation over delicious food. We don’t have a single complaint about our experience. It was amazing, and I look forward to returning here when I’m back in London.
Maria Lloyd . 2023-06-08
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Top service from staff member Yasmin, who went the extra mile to accommodate my needs when I was in a hurry. Smooth, efficient and attentive, a credit to this branch of PE.
Z . 2023-05-30
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Nice clean decor, but pizza express food has just gone downhill. The menu seems very limited and boring. Only seem to enjoy the dough balls
Jade Chan . 2023-05-23
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Visited this branch before going to a show and received brilliant customer service from Calvin. He was welcoming and attentive throughout our meal. Nothing was too big an ask. Will 100% visit again when local.
Rach Gutz . 2023-05-12
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Popped into Pizza Express before a show. Enjoyed starters and pizza and finished off with a brownie and ginger cake with hot chocolate. Our server was lovely, she had aqua coloured hair and was friendly and offered recommendations and checked in on us and still gave us space and not feel rushed.
Sophia Leach . 2023-05-07
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I think it was the worst service I've ever experienced. The place was almost empty. - We were waiting for like 5-10 minutes and the end we just ask for the menu. - We got tap water, but we didn't get the glasses or cutlery. I just took them after 15 min from another table... - I saw the kitchen staff made our foor and the food was waiting for 2 minutes for them to bring it, so we got it barely warm (It was a very thin pizza so it gets cold pretty quickly). It would be 100% understandable if they were understaffed during a busy time. But there were more waiting staff than the customers.
moontsukiluna . 2023-05-05
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Took over an hour and half nearly to bring the pizzas out to me and colleagues, once they came two of the pizzas were cold, then when ordering dessert we got the chocolate brownie which is supposed to come served warm, it came cold, ask to get it warmed up then when the next plate came I found plastic could be cello-tape in the middle of my brownie, then when asking for a takeaway box, we got given a used box. Don’t recommend coming to this branch.
Jehona Avdulli . 2023-04-28
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Very family friendly spot, with quick service. Clean and well run. Would recommend
Yuan Shen . 2023-04-15
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Wonderfull experience and great hospitality, pizza was amazing, and The person name Devanshi help us a lot .thank you again
Sunny Shah . 2023-04-12
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The pizza restaurant has excellent clean and modern decor. It is the main highlight of a spacious restaurant in Hackney. It is located about 10 minutes from the central station and various bus routes are nearby. The toilet facilities are also clean and maintain an overall modern look. The food is good with the pizza having a crepe-like feel to the base. The prices are a little high for the premium pizzas that are still the same size as the regulars. Service can be a little slow and there appear to be quite a few new staff. However, this will improve with time and it can only get better. Worth a visit.
Louis Cecile . 2023-04-12
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Last Friday 07.04.23 we had a lovely dinner at PizzaExpres Hackney in London. Special thanks to Archan and Briana: great service 😀😀.
bente horlings . 2023-04-11
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delicious food, good prices, good service.
Lim Yenny . 2023-04-08
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Smaller variety than most branches, no seperate vegetarian/vegan menu here. Has nice gender neutral toilets. Drink order taken shortly after we had sat down, with starters arriving half an hour after. Notified that one of our mains was unavailable over 20 minutes after ordering it and told to order something else with no menu. One pizza arrived pretty cold with minimal toppings. Vegan pizza arrived with a piece of pepperoni mistakenely on the edge - but the bill was waived for this so do feel compensated.
Harry Forsyth . 2023-04-07
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Nice place friendly staff and good food.
Bill Y . 2023-04-02
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MD (our waiter) made our evening so so fun. The food was great and MD made it so fun - he made a great Parmesan joke which really tickled me
Hannah Carson . 2023-03-30
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My 8 year old son had a pizza making birthday party here yesterday and it was brilliant! Everyone had a great time. Devanshi was amazing - she kept a cool head supervising 11 crazed children make their own pizzas whilst also looking after the adults and our orders. I actually don't know how she did it. We have been to this branch of pizza express a couple of times since it opened and always found the staff to be great - the atmosphere is very friendly, easy going and they are good with kids. Pizzas also yummy of course :))
Ceren . 2023-03-27
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I had a great date night with my boyfriend, pizzas are always good but tonight we had a great time thanks to our lovely waiter Richard. Super attentive and friendly service, thank you!
Milla Eirola . 2023-03-23
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The service was very nice and food was well served. 👌 😊 😃
Paul Yang Fan Bao . 2023-03-19
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Janet and Daniel provide the best customer service possible, it is a very nice setting to come to and most definitely a welcoming environment. I will definitely be coming here again ;-)
Kyle . 2023-03-19
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Devanshi was a great server tonight! Lovely food & service
Reuben Kyriakides . 2023-03-18
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Popped in for a quick bite with the boyfriend. So nice to meet Richard who looked after us and suggested caramelised onions as a sweet topping for my partner. Also suggested we watch Teen Wolf which we’re getting stuck into. Thanks so much to Richard. We’ll be back soon!
Rebecca Stockell . 2023-03-17
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We had a lovely meal and our waiter Richard was great and delivered excellent service (:
Megan Dyke . 2023-03-17
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Had an amazing experience here with my best friend on Sunday . Our waiter Daniel was a superstar as he gave us an experience to remember. definitely will be coming back.
Lola Pierce . 2023-03-14
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The pizza was good but the chicken salad was awful (hardly no chicken, other published ingredients missing and tasteless) and not as good as had in other Pizza Express places. And no choice of other salads unlike other restaurants. However the service we received from Janet was excellent. The stars are for Janet, the pizza was about 3 stars and the salad 1 star The service from others was pretty poor, very slow and disinterested. Service by others 1 star.
Murray Wells . 2023-03-14
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Lovely place with fabulous team
Angelika Machalska . 2023-03-14
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Richard was a lovely host made the meal 10x better
Nakeisha Smart . 2023-03-13
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The staff were incredibly friendly and delightful!
Paul Smyth . 2023-03-12
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I had a really great night out with my wife on Tuesday and we were served by richard who was very attentive and took very good care of us.
James Smithianson . 2023-03-09
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Customer service was great along with the ambiance and food. But I had very bad food poisoning, I was in so much pain. I ate the pasta dish with calamari on the side.
vanessa lusamba . 2023-03-07
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Beautiful new space, nice young local staff, good food, cute manager!
Smart Urh . 2023-03-05
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I was served by a young man called Richard the other day. He gave me excellent service but i forgot, shout out to him!
Noel G . 2023-03-02
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Very pleased with service, great service especially francesco and Ross . Best ever pizza 👍🏻🍕
Alireza Faramarzian . 2023-03-02
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The food hit the spot! Raymond was very good on service and the restaurant was very clean
Phil White . 2023-02-25
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We are visit hackney pizza express..janet is very good staff and good service provide for us and kids ....she nicely do clean palates bring...because first one of boy just give us wet palates.. But janet very nice staff we give her ..5stars .we are four family visit the pizza express..hackney ...
Samajmitra Entertainment UK & Europe Shailesh Sagar . 2023-02-20
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naima- great service and super friendly!! Always asking if we were alright and lovely waiter. Loved the environment also !!
slay slay . 2023-02-17
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Fantastic service and really lovely waitress , Aiysha
anya sizer . 2023-02-13
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My wife and I have a great pizza here on Friday, the restaurant was busy and had a fab atmosphere. The staff were also very attentive
Wayne Brennan . 2023-02-13
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I love this Pizza Express! The staff are lovely and were really understanding when I didn't like my polenta fries. They changed them for me with no fuss. Loved the rest of my meal as did my 3 year old! Going back today for lunch again :)
Dee Kay . 2023-02-12
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Nice building, enjoyed the peroni but expensive for poor quality. Looked like they were scrimping on ingredients. Independent places in Hackney are generally superb and you support a local business.
Rye A . 2023-02-11
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Amazing food, really efficient friendly staff. Had a great time. Thank you pizza express
Saskia Thompson . 2023-02-09
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