Pizza Express in Hart

Had to wait to be seen, then told don't accept love2shop vouchers for payment (actually they do). Shown to a table then had 3 members of staff climbing over each other to take order. Table service by waiter was shocking, waitresses not much better. Food was poor to average - would have been better value to have gone to burger king or subway. First visit to a pizza express - definitely my last.

fab service 20 sept lunchtime kind and helpful member of staff and great food

Fantastic experience by far, great service , friendly staff members, fast service and excellent food

Great idea to have at the service station. Was really welcome after a long journey via the Eurotunnel. Great to se a vegan menu! Lots of choice. Pizzas were tasty, staff polite and attentive.

Visited with my Mum. We had the beef brisket pizza and a salad. The food was cooked to perfection. The salad was fresh and tasty. The pizza was loaded with toppings. The waiting staff were lovely and couldn’t have done enough. We will be back if we are heading past again.

Very overpriced. For some reason. I orders a lasagna. That came out clearly straight from the microwave before I had even finished the starter. It was very hot and soup like. No mince at all. Just oil and wet.

Wait at the front entrance for a server: 5 mins. Had to flag down a waiter after 15 mins at the table. Just ordered normal pizzas and drinks. Hadn't even received our drinks 30 mins later, waiter repeatedly walked past. When we asked, he said he'd lost our order, sorry. So after an hour in the restaurant, we ate and drank precisely nothing. But hey, at least the seats were dirty and uncomfortable.

AVOID AT ALL COSTS, the worst pizza express experience I have ever had. 45 minutes for our food to come out, it sat under the lights for at least ten minutes until anyone could be bothered to bring it, the pizzas were burnt with the wrong toppings on one, we sent it back and only paid for the drinks which we had and left. Pizza Express you need to get a grip of this establishment, I don’t actually believe they have any training in the required pizza express standards, I’ve literally never seen a pizza served at your other establishments looking like this.

Very small portions. The atmosphere was more canteen than restaurant. Staff was nice. Over priced for what you get. Better pizza restaurants close by.

Amazing for a motorway station , staff were lovely , good was good and they didn't price gouge ! Great work

Very friendly staff: especially Liz the manager, professional, nothing’s too much trouble, they value their loyal customers and not intrusive (some places are) Food and wine perfect - chilled to the right temperature (so many places it’s practically room temperature) well done! Happy customer😁

Excellent food, really friendly staff got me seated and served without delay. Really big portion of pizza couldn’t manage it all, but was great next day for lunch 🍕

Great friendly and fast service. Had 3 pizzas all tasty. Good staff and atmosphere

As I know well about pizza they not serving fresh dough. Full of bubble. I never come here again 😞.

Pizza Express is a breath of fresh air for enjoying food and drink whilst travelling on motorways. The selection of food on offer at Fleet Services M3 is somewhat limited with understandably mostly fast food outlets of general average or poor quality. On the other hand, Pizza Express was a real haven for calm and very good service with very good quality food served in good time. I had my all time favourite Romana Garlic Prawn Pizza and my wife enjoyed the Pollo Pasta; both were very good. This is our go to for food and drink at M3 Fleet services

Two below average pizzas for £30. Disappointed

Normal pizza express food (good if you like it), less service than most other pizza express restaurants and less atmosphere. But a good place to stop and eat while you’re passing. Some of the staff were good, others just trying to dump food and ignore people. Although I guess it’s harder to deal with surges in demand here, than a normal pizza restaurant.

My children, partners & I ate at Pizza Express in Fleet high street this week. It was quite quiet so they had no problem finding a large table for us. Pizza Express offer a good selection of pizzas. My partner & I shared a mushroom & truffle crispy base pizza, my youngest had the Padan pizza (feta cheese, caramelised onions - delicious!) the others had burnt ends pizza & a cannelloni. The food was delicious. My absolute favourite was the honey dough balls… Everything was excellent, service, price, food. Had they not turned the lights off on us (to get us out), Pizza Express would have received 10/10. However they get a 9.

Great Pizza Express experience. Food was lovely, hot and service was great. Don’t be deterred by the other reviews.

Popped in with friends after going to Comic Con in London, Savannah was fab and really looked after us. She was very professional & helpful even though we were all in costume!

Simply the worst Pizza Express I've ever been to. An absolute shambles. Food was poor (they appear to be economising on ingredients); service was worse. Waiting staff spent more time preparing tables for non existent customers than actually serving the customers that had made the mistake of coming in. I suggest a complete lack of training. Avoid if you want to continue your journey any time soon

They will get your order wrong and not do anything to say sorry and make things right.

7.30pm - Greeted straight away and sat at a table, order taken and we had our delicious pizzas brought to us in about 15mins. They tasted great, just as good as a High Street Pizza Express. Our waitress was very friendly too!

Had an awful time, really upseting because my friends and i come her often. loved the food however my experience was dampened by my blonde waitress, didnt catch her name. i belive she was new because id never seen her before. she was very moody and rude but i was genuenly nothing but nice to her which was the upessting part, she made my time and the resurant feel so awkward and therefore i will not be returning agian.

Food was ok but service was terrible. Served by Semphung, obviously doesn’t want the job. Very underwhelming experience. Not again.

Really disappointed. Popped in for a quick dinner during a long drive. Unfortunately, it took over an hour to actually get the food, which made the drive absolutely soul destroying. The staff were clearly trying their best but looked exhausted.

We got served today by this AWESOME lady called Savannah. Nothing was too much trouble and I was struggling to be inspired by the menu and she thoughtfully asked me what I enjoyed and she recommended the new hot honey dough balls and they were absolutely fantastic. Savannah’s server attitude was so wonderful too. We’ve had such a long day and she couldn’t do enough to help and was so cheerful. I’d definitely stop here based on the service alone. Thanks so much! Steph and the Lancaster Insurance team 😊

Service was excellent Food not so much very expensive e.g. Orto Calzone was £15 but very much just dough and veg. Nothing else, the cost is therefore a little high for an overcooked pizza

Excellent food and friendly excellent service. They were very busy and staff were rushed off their feet on a busy Friday night but they were friendly and accommodating. Definitely deserves a good review.

I recently visited Pizza Express and I was extremely disappointed with the pizza I had. It was by far the worst pizza I have ever encountered - the pizza was soggy, the tomato sauce was tasteless and no amount of cheese could save it. Avoid this place at all costs! Waste of money .

Horrible service. I waited 10 mins to be served and the restaurant was empty. The staff saw me multiple times but just ignored me. They said they would bring the takeaway box to me so I could sit outside. After waiting I while I went into the restaurant and one of the chefs told me the box was just sitting on the side. Staff were useless and pizza cold as a result. I don't recommend

Sat down with a group of 4 and ordered pizzas. After 50 minutes with our food not turning up we asked the kitchen why it was taking so long. Turned out the waitress didn't submit our order correctly and so the kitchen never received it. Considering we were the only people in the restaurant this was very surprising. No one came to check on us or asked why we were sat there. Incompetent and useless. No apologies given, left with no compensation or offer to make amends. Bringing the brand name, Pizza Express, down.

Their poster says "a pizza in 7 mins", you'll be lucky! Ours took over half an hour, they weren't exactly busy in there either. It is nice food and much better than the usual services fried junk food outlets. Maybe get your co-driver to order online as you approach!

We stopped for a break and lunch, PizzaExpress was welcoming and the staff were very professional and efficient. The food was great, freshly prepared and very tasty. Lots of choice. The restaurant was spotlessly clean as were the toilets. Will definitely call again when passing on the M3 southbound.

Excellent service and consistently high quality food.

Good atmosphere, good food and a lovely waitress. I love the QR code on the table and being able to enter your table number for automatic rewards on the app.

I was so excited to see a proper food place at a service station. Food was incredible, perfect pizzas! Quick service too which was perfect as we were still on the move. Very clean restaurant.

Must say, nice place and the food was really good.. visiting on way to Southampton and regularly stop here when we head out this way. Definitely nicer than your typical motorway service station.

Just ordered a pizza and got it before my kids got their KFC ......and it was bloody good

Pizza was a bit burnt, base so thin it looked and tasted like a tortilla wrap bread, also overpriced, ordered garlic bread as a starter which was almost £7 and only one slice of garlic bread was given

The staff was super nice the quality of the food and ingredients very low and over priced.

Asked if my disabled son could sit outside and was told no. Disgusting!

The employee Jobi is the smelliest person I’ve ever met but nice rack

Looks like that the quality and the quantity are going down.... not the prices though. I don't know if that has to do with the specific store or if it is a problem that has to do with all the chain. Three stars just because the staff was really polite and it deserves the recognition.

It's virtually empty & it takes 10 minutes to order, the pizza arrived with "we had to remake it?" Nice pizza, but allow an hour to get it and to eat it. If it's busy, buy some parking, to stop yourself getting a parking fine.

Pizza 🍕 Good calamari a little browned too much. The sauce balls in the sauce don't look very good but it's good can't complain. My husband and I were on the way and we had our fill, we had one beer in half and it was fun. The outside cleaning could be improved a bit because I couldn't see inside, I won't say anything. Sometimes there are cobwebs under the table, I say especially for the people who clean there to get it right. I recommend it generally

Very good service and food excellent

Waitress kept needing to go away and check for answers to questions, which whilst appreciated, I feel as though the staff are not trained well enough to know about things like dietary requirements. The food was okay, nothing special.

Pizzas cooked nice and fresh shame the same cannot be said about any of the pasta dishes, microwaved Bolognese and lasagna. Mo meat pretty much just tinned tomatoes, pasta was burnt. Also the kitchen had no fresh ingredients for any of their salads

Took our order and then forgot. Asked twice and eventually got it 30 mins late. Apparently it had been made and sat on the counter but no one brought it to the table. Not great!

2 of us arrived an hour before closing - restaurant almost empty and was told couldn’t sit as there were too many dirty tables? Went elsewhere

Unfortunately not a great experience I had a £75 gift voucher for pizza express but it took the young lad 40 minutes to check I could use said gift voucher!! He didn’t even know what a gift voucher was!! The food wasn’t up to pizza express standard at all I ordered the chicken pesto pasta when it came it had no chicken in it! The young lad did change this for me but my family had eaten theirs when I got mine The kids pizza was sloppy and wasn’t even cut! And the chocolate brownie was that hard it would kill a cow if you threw it I won’t be rushing back but the young lad with the dark hair was super friendly and I actually think he felt a bit embarrassed by the restaurant standards

My friend and I ordered 2 pizzas from here on Friday. We were both very sick after with food poisoning.

Stopped off at fleet services southbound M3 as we were on our return trip from abroad. Decided to have a pizza. Was met by the lovely savannah who showed us to our table, upon taking our order, recommended her favourites and advised us on what was available etc. excellent service from her. Food was great having dough balls and 2 large romana thin crust pizzas, one of which had a charitable donation to children in need. Desert was recommended again by savannah. Chocolate brownie with ice cream. A really enjoyable friendly experience and we would gladly return again on our travels. 5star ⭐️⭐️⭐️⭐️⭐️

Really Really good especially as its in a service station but still felt like a restaurant

Great pizza express wasn't sure what to expect from a service restaurant n But excellent food and service

pretty peng pizza express, always do a nice bruschetta and lovely pizza. always go there when coming back from richmond, a nice way to pit stop on our way home!

Good food and nice staff but very slow service despite only having a few tables in.

Pizzas are far too small, burnt pitta bread style. Unfortunately 4 cheese pizza comes topped with sugar syrup. Service was friendly though. Do not recommend

Really good food. Though it's on the expensive end of having value for money. Also most staff where wearing face masks, not all, some where fashionable worn on the chin! Lol

Awful customer service. The staff here couldn’t run a bath! Young girl front of house messed up our order. Then tried to palm us off with food we didn’t order. Then said they would make us a fresh pizza as we didn’t want to except what had been going cold for the past 15 minutes. Eventually I was given a small pizza in a large box. Asked for a refund, was told the money would be back in my account within 7 days. Three weeks later, still no sign of my refund. Can’t be bothered to go through the hassle of perusing it as only£20. Don’t waste your time. Young inexperienced people running this place.

Broke up a long car trip with a small child and chanced across Pizza express. In amongst all the usual noise and standard noisy choices you'd expect in a UK service station around a food court is a totally separate, quieter area with Pizza Express. We weren't in a rush, so decided this was the best choice. Fantastic change and actually a relaxed, quality meal, friendly servers and a pleasant quiet atmosphere. Many of these type of places in service stations are a poor imitation of their high street counterparts, but nothing seemed cut back here. Food was the usual quality you'd expect from Pizza Express, delivered promptly, but with enough of a delay you know it's been freshly made. Well worth making the time to stop here if you want a proper break from driving.

Sloppy G is my usual pizza from here and it did not disappoint. Service good as it should be as it was very quiet. Though no garlic mayo maybe its not something they do.

Amazing service, food was fast and good

Good for a change instead of mcdo or bk or kfc. Very delicious pizza

Nice pizzas at a reasonable price as well. The staff here were very friendly and helpful

Not up to the usual Pizza Express standard, service was very poor, abrupt and v bare minimum and my bolognese was bland, pretty much just tomato with virtually no meat and pasta that was a little more on the uncooked side than al dente. I had to ask for black pepper and cheese, there was no "check back" to see if everything was ok and even when the table was cleared and I'd left most of my bolognese the waitress (actually think it might've been the manager) didn't bother to ask if everything was ok. I left wishing I'd just grabbed something from KFC or Burger King instead.

Very bad pizza .. oven not cleen .. don't try it please

Had the pollo pesto today, both me and my wife feel sick, I will never eat here again. Also service was abysmal.

Not verybgood pixzs and yerrible coffee

I ordered at flat services. Told to wait 10 mins then turned point my order as not sent to the kitchen. No apologies, no compensation for delay. Waited another 8mins. Then the pasta Bolognese had burned edges, hardly any meat, 90% canned tomatoes. Truly the worst I've had in a long time.

Bonne pizza légère avec beaucoup de goût. Propre.

I am a regular and never been disappointed. The service has always been great the management is friendly and polite. I have recommended many to visit it on travels. Thank you

Really nice atmosphere considering it's at a motorway services. Staff were friendly and helpful

Amazing atmosphere, pretty place and with good food. I ate a fantastic Pollo Pesto pasta and my friend loved your Barbacoa pizza. Congrats to Chef Nathan.

friendly and helpful staff that prioritise quick but efficient service. really nice interior and good for a rest break from driving

Abysmal service. The place was empty on a Tuesday afternoon yet we were left to stand at the entrance with our newborn, while two teenage servers ignored us, deciding instead to put away glassware. We tried to get their attention. They looked up at us, scowling and carried on with what they were doing. Unsurprisingly, we left. Greeting people and showing them to a table within a reasonable timeframe is the absolute very least you should be able to expect in any restaurant, chain or no, even if the rest of the service is terrible, (which obviously it would have been had we stayed.)

Stopped off here, pizza came so quickly and cooked perfectly - best pizza express experience I've had. Staff very friendly too.

Don't believe the opening hours online. It says Pizza Express at M3 Fleet Services is open midday til 9pm. I was there today, 31st March 5.30pm, lights out, doors locked, chairs stacked on the tables. And this is a place with a huge outdoor deck and dozens of tables and chairs with parasols, as well as the regular outdoor tables for the takeaways. Only choices left were KFC, Burger King or Starbucks ☹️

the staff were helpful however they were at no point wearing their masks properly, sometimes not even at all! In these times I don’t think this is acceptable. Having said that, the food was very nice!

Advertised closing at 2200.. I arrived at 2030 to be told they were closing and could not have a table.. Huge disappointment.. Don't rely on this for a stop off..!

No social distancing.... very rude staff... 45 minute wait for 1 take a way pizza...chaos . ..needs to close down! We won't be back

Really nice place, friendly staff - everything very clean!

Quick serving and delicious food

Staff are amazing, very friendly and helpful. Food not too good, pasta was over cooked and sent back but was not charged for that dish. Service pretty slow, overall a pretty average meal.

Was looking forward to using the £12.95 starter and main deal that is apparently valid for a few months as advertised on the pizza express website. However when presenting the deal the apathetic staff could not do it as the till would not allow it. How can you advertise a deal and then not allow it. Poor management of vouchers and apathetic staff make me not want to come back. Learn how to update your systems correctly.

Seated by the fire door which was cold and broken. Food was nice but slow service.

Rubbish service, rubbish food not recommend

Food was great as usual from any pizza express. Only issue was with a voucher. I had gone there because I had a voucher for that specific restaurant from their website but I was told "we don't do vouchers here"

Surprisingly good for a motorway service station!

The staff were not interested in serving at all

Stoped here last night on the way home, service was ok, food was ok, so i guess what I’m trying to say is it was “ok” Ive had better experiance so at Pizza express however I have had ALOT worse. Will stop here again.

Pizza express seems to be going down the pan, and it's no surprise. I hate to say it as it's our favourite, but 2 out of the last 3 visits have been bad. We went back to the fleet services branch, as it was great last time. Waiting ages to be served, not even busy. Other tables seen to before us. The guy working that night couldn't do enough for us! But the girls were sullen, obviously to the customer too busy, it was altogether uncomfortable. On a plus, the new pizza with the egg in the middle was yummy!

Definitely missed named, absolutely nothing express about the service. Restaurant was maybe half full and I waited 20 minutes to order a takeaway, unbelievably slow service. Fine if you have an electric car that needs charging but really!

Starters were nice but the Bolognese pasta just tasted of tomato and not of any fennel (found in one clump) or parsley. That said the waitress was very nice and offered to have it taken off the bill or another dish to replace it.

Much nicer than a standard service station stop! Typical pizza express, but can also be really quick which is great when you are on the road!

Pizza was good, wait staff were nice but average took ages to get our food when it wasn't busy, they ran out of ham we had to reorder and the wait staff didn't return the chef actually had to leave the kitchen to take our order..... Waiters just kept looking at the big glass wall behind the bar with Thier back to us the while time

First drink ordered was out of stock. My alternative choice was also out of stock. King prawn starter was also out of stock (theme here!). Halloumi bites portion was about two mouthfuls in size, not really worth purchasing. Staff seemed alright.

Odd to have a pizza express in a service station but it works! Sometimes you don't want a burger you want a proper meal. All three pizzas we had were lovely and a fully stocked bar for the non drivers

Very very efficient staff. My only negative was the pizza was over cooked and the knives needed sharpening, oh my teeth as well!