Pizza Express in South Bucks

Me and my family always have such a great experience at this Pizza Express! All of the staff are so lovely and attentive ! Genta mod in particular is so kind and really gos above and beyond ! I wouldn’t go to any other pizza express but this one ! They are the best ❤️food is also soo fresh !

We had genta mod as our waitress and she was amazing! so attentive, lovely and welcoming. this is a regular spot for us and we keep coming back due to the amazing customer service and even better food. i would not go to another pizza express now

The food is always great here, and we had fabulous service from Xheva, she was attentive and really friendly x

What a superb service and good staff. Nice food .

I’ve had better and by better I mean from the trash. This place almost as seasoned as the bottom of my shoe. Do not go here

I don't know what happens but every time you take a piece of cake to deliver it to a customer, the restaurant staff take a long time to deliver the products even though they've been ready for a while and they treat the drivers very badly! I don't know why, it's only in Gerrards Cross that I feel so undervalued, this seems to be prejudice against the drivers, but we're just working! I think someone from the management of this restaurant could check what's going on!

Another great experience at Pizza Express Gerrards Cross. I heard that the General Manager was on holiday but it took nothing away from a great, fun team delivering amazing customer service

Always enjoy it here but Pizza Express is very overpriced these days. Over 50 quid for a drink some doughballs and 2 pizzas. I remember when that would get you a 3 course meal a bottle of wine a generous tip for the waiter and then a taxi home.

Fantastic place to eat, the food is amazing and the staff really good out their way to serve you. Vicky is really good, she makes sure that our allergies are catered for every time we order our food.! Highly recommended

We had a fantastic experience at Pizza Express in Gerrards Cross, and I want to give a special shoutout to Genta and Jodie for their outstanding service! From the moment we walked in, they were welcoming, attentive, and genuinely made our visit enjoyable. Genta was incredibly friendly and made sure everything was perfect for us, while Jodie went above and beyond to ensure we had a great time. Their professionalism, warmth, and efficiency truly stood out, making our meal even more enjoyable. The food, as always, was delicious, but it was the amazing service that made this visit memorable. Thank you, Genta and Jodie – we’ll definitely be coming back!

Food was tasty Shame there's no wood fired oven

Vicky the manager is the best. She is hospitable , takes feedback seriously and we keep coming back to visit due to her. What an asset to Pizza Express. She makes me day everytime she greets us. ❤️

Really good experience at pizza express. Went with 6 kids/teens during half term with grandparents. Staff were really friendly, service was excellent, and as always, good quality food. I tried the Bruno, which I would recommend. We appreciated the kids eat free offer. Pizza Express, you hit the mark again!

Friendly and helpful staff, welcoming atmosphere, excellent food for the money.

I ordered a collection order via Deliveroo but the food had not been prepared properly. It did take a few chases but Pizza Express finally solved my problem. Great customer service

Amazing staff and delicious food! Our kids favourite pizza place! Usually we stay longer and we enjoy 3 courses meal, but this time we been in a rush and we had mains only, which all been delicious and cooked to perfection. Lady manager been so lovely and make sure our food been served to the standard quality and in time, she also personally checked back if everything okay! Can’t wait for the next visit!!!

We had my sons 8th birthday at Pizza Express Gerrards Cross on 19th January 2025,from the minute we got there until the end,the host was AMAZING and she had so much patience with the kids and with us adults and she honestly made my sons birthday very special 😀 we would love to return to your beautiful restaurant soon and enjoy the warmth from the staff and the mnanger was equally as nice and very accommodating! Totally recommend it, 10/10 service,food and brilliant! Thanks again to you all for creating a great place for my son and his friends to have a fun morning making pizzas,my son loved his pizza and ate the whole not which is not like him as he is not a massive pizza lover but he said that's the best pizza he has ever ate! Thanks again and to whoever is reading this make sure you book,no disappointment at all!! Thank you. Kind regards Bee.

A few mistakes on our end and they embracing solved our issue VERY Good service

On 05/01/25 our family thought of using pizza hut G cross for our lunch ' I have used been to this place a lot of times 'it is this reason re visited 'i got a shock to note orange juice at 3.55 per little glass chichen wings 3 plates 25.50 glass of house wine 250 ml 12.25 and sprite 3.85 these prices are astronomical even for G cross gentry 'this is in comparison to hotels bars and eateries too 'mend your over zealous prices 'to continue before long it may not be viable suggestion '

Came to redeem a pizza via my O2 priorities reward and free dough balls and was told over the phone by the manager and another colleague that I could collect it in 15 minutes, but once arrived they told me otherwise and refused the reward! Awful customer service inside the restaurant and awful customer experience with a total waste of my time driving to collect. Will never be attending a Pizza Express again. All these other negative reviews below shows how bad you are! Shameful.

We went here for a family New Year's Eve meal. Even though the restaurant was really busy and there wasn't a lot of staff we had a great experience!! The manager was super friendly and was really great with the kids! We had to wait a bit for our table but the staff were really apologetic. Our food came out quick considering it was so busy! Thank you! You all work extremely hard!

Worst pizza restaurant I’ve been to. An hour and half wait to get a Pizza. Restaurant should be called Pizza Slow. Better to buy a pizza in Waitrose and put it in your oven at home.

Great service and delicious food! 5 star service from Sashe, kids love him!!! Oliver makes the best pizzas and kids love coming to make their pizzas on the kitchen counter!

food really yummy and super friendly staff :)

Sasha provided exceptional service during our visit. He was attentive, friendly, and professional, ensuring our dining experience was seamless and enjoyable. Sasha’s recommendations were spot-on, top-notch service!

The venue was lovely and the staff were great. Service was a little slow but it was clean and tidy. Prices were about average.The food, however, was disappointing. Not very hot, pizza bases were oily (supposed to be thin and crusty) and decidedly average. Unwilling to revisit any time soon.

A Truly Memorable Birthday Celebration at Pizza Express, Gerrards Cross! I cannot recommend Pizza Express in Gerrards Cross highly enough! My little family and I had an amazing experience celebrating my daughter's birthday there, and it was all thanks to the incredible manager, Sanja, and her wonderful team. From the moment we arrived, the staff were warm, welcoming, and attentive, making us feel right at home. The restaurant had a lovely atmosphere, perfect for a special family occasion. But what truly stood out was the thoughtful and heartfelt surprise they prepared for my daughter. Sanja and her team went above and beyond to make her birthday unforgettable. They took the time to organize a lovely surprise that left my daughter smiling from ear to ear. It was clear that they genuinely cared about making her day special, and that personal touch meant so much to us. The food, as always, was delicious, with fresh ingredients and plenty of options to satisfy everyone in the family. Whether you're looking for a family-friendly meal or a place to celebrate a special occasion, Pizza Express Gerrards Cross is the perfect choice. Thank you, Sanja and the team, for making my daughter's birthday so magical. We will cherish these memories forever and can’t wait to return!

A great pizza - definitely worth using the Pizza express app

Arrived with my daughter on Friday 22/11/2024 by 4:30 PM, an extremely rude and unwelcoming lady told us that we would have one hour to eat as the restaurant was fully booked, then she told us “it’s up to you”; however when looking online we found that was plenty of availability. We went to the Beaconsfield restaurant instead, we received amazing service. I will never return to Pizza Express Gerrard Cross

Would rate the service 0 stars if I could. Firstly when we entered the restaurant, this younger female waitress constantly kept looking at us whilst we waited to be given a table. Half of the restaurant was empty anyway, so it’s not like there was no space for us. She constantly had eye contact but ignored us. It was until a long wait after, another waitress noticed us and gave us a table. The first female waitress who kept ignoring us, constantly kept looking at me throughout the whole time, as if she was blatantly ignoring us on purpose. She was not even busy doing anything, just stood in a corner. After long waiting, we were finally asked for our order and finally being served our food. After we finished our food, we had our hands up to ask for the bill, as Parking time was getting close to the end. It was very obvious we was waiting and asking. A male waiter then had eye contact with us 4 times and straight away looks away, and pretends he didn’t notice us. It took us a long while to finally get the bill. Overall those 2 waiters were absolutely appalling with their service and attitude. Not the customer service attitude they should have with their job. And honestly reading these other reviews; I am not shocked. Seems like a normal thing here…

Large group of us attended last minute, and Vicky managed to put together a table for us quickly. The service throughout our time here was perfect, positive attitudes from the staff especially Ilyas and Vicky who served us and dealt with any minor issues swiftly, made us all feel very relaxed, food was served timely and hot, overall a great evening well done!

Lovely waiter nermin! amazing food as always.

Would give 0 if I could! Very bad service today at this particular restaurant. There was one waitress when we walked in who wouldn’t take our order and told us to wait till somebody else came. A young boy turned up later in his jacket and rucksack and went round the back and then we had to wait another 15 minutes before he came out so in total we were there half an hour or so before even a drinks order was taken from us. After this, we placed our starters order, half way through starters we placed our mains order. We were waiting 45 minutes already and there was no sign of food, and our mains never turned up. When we went to ask the manager, who was behind the food counter, with no hair net on, very (unhygienic!!!!) we were told it would be another 20 to 30 minutes. Our food hadn’t even gone in yet! No apology or anything, just abrupt! At this point our parking was running out as parking around that area is not great. We explained that nobody had to come over to us and told us that our food was delayed, which I feel is very unprofessional as somebody should have at least told us what to expect. At this point we asked for the bill, our server was Elyas. When the bill came I asked Elyas for the managers name as the manager has had not once approached us to apologise for anything, and even when we asked her about the food just gave us an abrupt answer of 20 to 30 minutes. Elyas refused to give us the managers name. I said that this was not inappropriate as it’s okay to give the manager’s name but Elyas refused and said he would not give us the managers name so we have no idea what the manager was called, but the team were poorly managed and the staff were incapable of Working through the lunch hour . It was a despicable experience, one I’ve never experienced in any restaurant before. Not happy at all! We didn’t get anything in return. No effort was made at all by the manager or staff to make us feel at ease or tell us that they were sorry. Nothing was taken off our bill as a way of apology. We paid for our starters and drinks and left very hungry and disappointed. Will NOT be visiting this restaurant again.

Customer service was awful. It took them 30 minutes to come and get our drinks order. We were there for 1 and a half hours, and we still had not received our mains. When asked how long the food would be, we were told another 20-30 minutes. We had to leave as our parking was only for 2 hours. There was no apology for the delay and any signs they were rushed off their feet. Also the manager decided to help in the kitchen but didn't have on a hair net or apron. This was disgusting customer service on all levels. Maybe they should invest in more training, even the manager as ahe was very rude and abrupt.

Oct 1st- Served by quite a miserable waitress with the enthusiasm of someone attending a funeral. Quite ironic that this happened the day the law changed and staff now keep their tips but thankfully the 5 o’clock shift started so we got some one professional afterwards. A very helpful female manager helped us sort out our discount after app troubles.

We had a lovely meal here. The staff were very friendly and helpful.

6 of us for a family birthday meal. We are a difficult group as we have 1 lactose intolerant 1 Gluten Free and 1 Vegan. Staff are very attentive to ensure nobody gets the wrong food. Service is great and all food correct first time.

The pizza I had was delicious, and the staff were very attentive to all our needs. Esepecislly Narmeen and Roza, who both went out of their way to support our 12 month old daughter with her allergies. Would definitely come back again!

Went there yesterday evening, pizza's were delicious, will definitely be going back 👍

Had a lovely meal here last night and our waitress Maya was especially lovely and attentive. She seemed to have a lot to do and yet still managed to make sure we were well looked after. Thank you Maya!

Staff eating nearby by on their phones playing tik Tok and you tube videos with no headphones! I didn't go there to listen to their noise pollution!!

I had two free £10 gift vouchers which I received from OMAZE. As I shop in Gerrards Cross, thought it would be good idea to get a takeaway for lunch. Didn't fancy a pizza so I went for the "Prawn Peperonata". It was awful. The sauce was not made from fresh ingredients but tasted like it came out of a tin. Also, there were about 4 or 5 small prawns. See my photos and the photo PE show on their website. Notice that there was no "fresh parsley or a slice of lemon" not that that would have made any difference. For £15.95 is was not worth it. The restaurant was empty (3pm Saturday) apart from a table that has two women with three children.

I had two free £10 gift vouchers which I received from OMAZE. As I shop in Gerrards Cross, thought it would be good idea to get a takeaway for lunch. Didn't fancy a pizza so I went for the "Prawn Peperonata". It was awful. The sauce was not made from fresh ingredients but tasted like it came out of a tin. Also, there were about 4 or 5 small prawns. See my photos and the photo PE show on their website. Notice that there was no "fresh parsley or a slice of lemon" not that that would have made any difference. For £15.95 is was not worth it. The restaurant was empty (3pm Saturday) apart from a table that has two women with three children.

Very Satisfied. Excellent food, wide range of Italian pizzas, pastas, salads and more. Nice atmosphere, plenty of tables, so I don’t always worry about getting a table. Great to go with family and friends, reasonable prices and excellent quality.

Staff always very friendly and welcoming. GX PizzaExpress always has a great atmosphere and we love going there as a family.

"Exceptional service from start to finish! Our waitress Genta went above and beyond to ensure our dining experience was nothing short of spectacular. Not only was she attentive and personable, but she also anticipated our needs before we even had to ask. Her knowledge of the menu was impressive, offering insightful recommendations that elevated our meal. With a warm smile and genuine enthusiasm, she made us feel like valued guests throughout the entire evening. Without a doubt, she's the epitome of hospitality and truly enhanced our dining experience. We can't wait to return and be greeted by her welcoming presence once again.thank you for making our experience at pizza express the best!

Don’t pick up the phone. Appalling service

Loved everything there, Pizza was yummy, make sure you ask for gluten free upfront, Tiramisu was huge and tasty !!

Love coming here! Staff are amazing especially with my son. We were served by Freda today who was so helpful and adjusted my order to what I asked for, As some of my favourites had gone. She gave me recommendations and suggestions. The staff are so attentive ..Freda, Genta, Elias and Sonia always greet people with a smile and nothing is too much to ask. There amazing with my son as he can be a handful and as a lone parent they make sure I'm OK too. B calls them his friends always gives them a hug hello and goodbye. They never let it distract from there work and guests, they take the time with him which I think is so lovely. X If he could help them he would. No other pizza express compares to this one. We've been coming to this branch for 9 years now and we don't like to go to others as when we do we end up disappointed. These guys should show other restaurants what customer service is all about, we have not found a good one, we so like and prefer this branch because of the staff/ team/ chefs are always so welcoming, friendly and hard working. We ended up staying longer and ordered another drink. Loved the lime and basil sorbet. Thank you x Head office-- these guys need a pay rise...and teach your other branches how it should be done!

I was here yesterday and the food was amazing the shift manager Navmeen was so nice to us as. The food came on time and was cooked to perfection. It was busy but Navmeen still made the time say hello and make good conversation giving us a lovely experience.

Great place to dine with the kids 👦 as always

Once again, want to say a huge Thank you to Genta for hosting our Pizza Party for the little ones. So stress free, she took care of them all! Washed their hands before they started the activity and helped put on their hats and aprons. Loved the attention to detail with hygiene and the Pizzas were delicious. Thank you Genta, till the next time.

I honestly was AMAZED by the service the food it was amazing I had a lovely time the people were great the food was amazing 10/10 amazing

My wife and I had a late lunch at the Gerard’s Cross branch recently. As always the food was delicious and the service exemplary, in particular Vicky who was friendly, polite and efficient. Parking is never a problem. We regularly visit this branch for the above reasons and will continue to do so.

Did basic. Gluten free pizza leaves a lot to be desired, half the size of regular pizza! Busy Sunday, takes not cleared around us.

Very nice restaurant the food very tasty the lady she served us was Genta very nice service she is very lovely with customer always see you soon

I came here with my wife and 2 kids earlier today and the food as well as the service was great. The manager Vicky was so nice to us and dealt with us perfectly. My daughter is having a party on Sunday, so I asked Vicky some questions about it and she explained how everything will happen which was nice of her. My girl is so excited for the party!

Service was shocking. Waited 10 minutes to be seated, no one cleared dirty plates off the table after the starters just left them on the table even when they served the main courses. One side was not what we ordered and the staff seemed reluctant to correct it.

Just had a great dinner to celebrate the start of the New Year. Service was great!

Haven't been to GX Pizza Express for a while. Had a meal for 5 with starters, Pizzas and desserts. Decor is lovely, restaurant is super clean and the team are epic. We were served by Xhevrije who was kind, caring and and excellent server. She made our night. We'll be back sooner because of this experience.

Lovely atmosphere, very busy over Xmas/new year holiday period when I visited. fast service & great staff. The pizzas & dough balls were delicious & the starter mozzarella bites were much nicer than I expected. Staff knew how to use the rewards card app & you can use Tesco Clubcard rewards which is handy as the prices do seem to have gone up recently. 2 x dough ball starters, 2 x margarita pizzas, 1x mozzarella bites & a Diet Coke came to £44.90 but it was delicious

Best pizza express place, Thank you Sashe for your fantastic service

Great service from Genta as always! So lovely with the kids, super friendly and helpful - thank you! We love our local pizza express :)

The food was fantastic. The calamari, lasagne and chocolate brownie were brilliant.

We had an amazing time in the Pizza Express at Gerrards Cross today. I had organised a pizza making kids party here and the staff here have been amazing in organising everything really well. They were all friendly and accommodated all our needs. The manageress in charge even provided a couple of ice creams on the house for siblings of kids. Would defo recommend this place for a kids party and the cleanliness and quality of ingredients was really good. The kids had a great time.

I absolutely enjoyed my meal, everything was perfect everyone was so nice to us, I loved the manager her name was genta she was so lovely and funny. 10/10 recommended!!!

Very good service , very friendly staff

Lovely pizza and lovely sevrice from Sashe

Sashe was my servant and he gave the best service and I had such a great experience and would recommend enough!!!!

I was here yesterday and the food was amazing the manager Vicky was so nice to us as always. The food came on time and was cooked to perfection. It was very busy but vicky still made the time say hello and make good conversation giving us a lovely experience.

We held a kids party there recently. The staff were amazing, especially as a group of 7 year old can be 'challenging'. I cannot fault anything and found manager Genta particularly fantastic, really making a fuss of one child who was feeling under the weather. Food, atmosphere, cleanliness all tip top

This Pizza Express is one of my favourite places to go when I'm in the area. The food is great, and the staff are friendly and helpful . I would highly recommend this restaurant. 👌

There was only one waiter serving all the customers, not fair on the waiter or the customers. Also we ordered a large pizza for takeaway and we received a small one!!

Really I think is the best pizza i have in any pizza express, very tasty, juicy, base very crunch. 10 of 10 definitely recommended.

They forgot to cook one of our pizzas, meaning one person had to eat after we all finished and no apologies given.

Gotta be the worst food ever there’s an Italian over the road don’t ever go to pizza express just go to the Italian

Great service from a young team Enjoyed the pizza and got a warm welcome

Won't accept Tesco clubcard vouchers. Which was the whole reason we went. Got to the end of the meal, came to pay the bill with the vouchers and were told that they wouldn't 'go through' despite them clearly being in date. They said it's a common issue. If it's a common issue, you need to ask people before they sit down if they are wanting to pay with vouchers and if so, check that they will work. It's completely unacceptable.

Friendly staff and a good range of food not just all Pizza

very cold staff. should update hours to be accurate so people don’t go out of their way to make it to the restaurant before it closes.

Good place to have authentic Italian pizza

Hadn't booked but managed to get a table for 2, staff were very helpful and polite. Paid once received our food so we could leave once we had eaten. yummy pizza, quick, warm and a good size for two people sharing with a side of garlic bread. Slightly higher prices but expected for dine-in experience.

Sasha is the best!!!! He always treats us like we are royal!! He goes the extra mile to make us happppyyy! Why is he not Manager!!!

Amazing experience due to great service from a great guy named Sashe. He was amazing and attended to all our needs. We always come back to be served by him.

Great service Genta thank you we had a great experience all staff including yourself so friendly

Won't rush back. Standard pizza is the size of an ordinary plate, not impressed for around £14. However, that said pizza was well cooked and tasty. Even in the early evening it was full of kids and babies and was very noisy.

The staff are just the greatest Update: I've been coming here for at least 5 years if not more. The food is always amazing and fresh with lovely staff I wouldn't go anywhere else. The pizza express rewards app is also the best rewards app hands down of any restaurant chain. Original: Lovely quick pleasant service and always a spare table. Nice reasonably priced food as well.

Terrible service. The table was booked for 9.45 pm by the restaurant and when we turned up we were rushed to order immediately by a very rude waitress and then the chef's started to fight within themselves and it was too loud. All the guests were distressed by this unprofessional and hostile behavior. They said no to desserts saying the kitchen is closed without giving any warning. Terrible customer service, would not recommend to anyone to go here. Totally disappointed.

Family friendly venue with great food and service

Love their food. Service with a smile as always

1st ever time iv eaten @ pizza express.. blown away totally.. food was amazing 🥰 pretty busy 😊

Pleased with the service and food,

Delicious food. Unhappy staff/waiter.

Gerrards Cross is always consistently good food. We had the gardinera Romano to share....really nice!!!

Thank you Genta for amazing service with a lovely smile :) food was lovely and staff so welcoming xx

The Gluten free option was like a biscuit. Also forgot one of the groups meal altogether, which added a further 15 minutes to a fairly extended wait.

We stopped here after visiting the Stranger Things experience and as I would expect this Pizza Express did not disappoint. Good quality food, good service and a nice restaurant environment. I love the pizza express app because as well as seeing your bill, you get freebies if you sign up. It’s a great incentive! The staff were friendly and helpful and I even got an Affogato (which wasn’t on the menu). The restaurant is situated on the third floor of the Brent Cross shopping centre, which has a good range of shops and good free parking available.

Thank you so much to Genta, Frieda, Karlo and I quote the 'Albanian chefs' for making us feel so welcome on such a cold and dark evening. Our slightly dishevelled group was warmly welcomed with smiles and delicious food! With thanks and love from the London to Oxford 100km walking team. Your pizza filled our bellies and kept us walking throughout the night! We're pleased to say that we successfully reached Oxford the following afternoon.

Lovely meal...and service by Frida was great too. Thank you

A really good pizza express, the staff here were just lovely, they went above and beyond for us as we had a birthday in our group they brought us a free cake and candle to celebrate and really looked after our group. Food was excellent. Highly recommend this restaurant!