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3.8

Based on 2.359 opinions finded in 4 websites

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Nº 177 in 281 in South Bucks

Nº 17 of 18 Italian in South Bucks

CUSTOMERS TALK ABOUT DISHES WITH..paycalzoneprawnscoffeechickenladysaladcarbonaracheesemustolivesgarliccreampastaspaghettipizzaoldcooked

comment_iconOpinions

The penne arabiata is really good decent service good atmosphere and an authentic Italian taste overall very good

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Angad Singh . 2024-12-11

MORE AT Google

Arrived at 20:50. Wasn’t allowed service due to closing time being 22:00. I counted three tables. I’m not in this industry so I’m not aware if this is standard and I’m being unreasonable due to expectations in my industry. None the less was disappointing as it was just myself anyways. Waitress was nice enough about it I guess.

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MGJ 18 . 2024-11-30

MORE AT Google

Service and food was great. The atmosphere was good. We were happy when they customized the food as per our needs. Kids friendly.

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Nandhini C . 2024-11-27

MORE AT Google

Ben and Monica were lovely hosts - food and service were great!

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Charlotte Webb . 2024-11-25

MORE AT Google

Amazing evening with the family. Top Marks!

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Oliver Huddlestone . 2024-11-25

MORE AT Google

Ben our waiter was good. However our food took a long time to come.

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Melissa Coales . 2024-11-24

MORE AT Google

Ben was great and we love the christmas menu 👍🏻

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hello hello . 2024-11-24

MORE AT Google

As always, the atmosphere is nice, the food is fantastic and the service is very nice, especially Monika, always helpful and smiling

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Aneta Wlodarczyk . 2024-11-22

MORE AT Google

Everything was amazing, i think they changed management as I’ve been before and the service was very poor. I will definitely come back after this visit.

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M Marias . 2024-11-20

MORE AT Google

Pizzas excellent meat feast x 2 1 with 1 without cheese Monika service friendly and efficient and did well as her and manager serving circa 40 people

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stephen richmond . 2024-11-14

MORE AT Google

we had a great experience at bella italia Taplow. food was good and the service was quick. we were served by Monica

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Roma Priya . 2024-11-10

MORE AT Google

The food was delicious, and serving was perfect. Monika was really nice , and help with table serving .

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Ana Lupu . 2024-11-10

MORE AT Google

Just walked out of there, ordered food and asked for Crayons, so my Daughter could drawn, after 10 mins I was still trying to catch someone’s eye when the place was virtually empty, my Daughter asked me where our drinks are, finally a dry pasta (Pollo Fungi) and a kids pizza arrived, I’ve never seen or had cooked pasta that dry ever, I asked the waitress if it normally comes like that, “shouldn’t it have some sauce?” I asked, she said no it comes like that and she could ask the chef to put some sauce on it, by then I had given up on it, so I asked for the menu, and it says “Mascarpone” which is normally a sauce, she said that’s how it comes, I looked at the menu and said, “ ok could I have a Carbonara instead please, “ her reply was yes, but it will come dry like that as well” I said ok can I speak to a manager, she said there was no manager but she was the supervisor, my Daughter also said her kids pizza was dry, so I just said I was going to pay for the drinks and go to Nando’s next door, she said ok but lots of people (about 5 tables of people) are here and they are having the same and haven’t complained, I said ok and bit my tounge and said we’re gonna go to Nando’s next door, funnily enough Nando’s had a 45 min wait next to an empty Italian restaurant, I have lived in Taplow for 10 years and this used to be a good Italian restaurant

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emster73 . 2024-11-09

MORE AT Google

Redhinka at the Taplow restaraunt was amazing

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Kim Martin . 2024-11-05

MORE AT Google

Redhika was very professional and very nice. We really enjoyed our dinner because of her :)

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Edyta Jastrząb . 2024-11-04

MORE AT Google

Lovely service from Monika thank you

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Lexia Campbell . 2024-11-04

MORE AT Google

The place and service was very nice.

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Zuz Sch . 2024-11-02

MORE AT Google

Food was OK as expected. Restaurant was empty. Drinks menu price different to what charged on soft drinks though. Monike was polite and very helpful.

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Stuart Plant . 2024-10-27

MORE AT Google

Lovely meal and great staff Kamram was very friendly and polite .. great team member

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Kathrine McGill . 2024-10-25

MORE AT Google

Kamran was extremely hospitable. A warm personality. Knowledgeable about his food and made good recommendations. He was very attentive and friendly. We had a very lovely lunch, made even nicer by our waiter.

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John Brady . 2024-10-16

MORE AT Google

Visited for dinner last week. We were greatest by Radhika and shown to our table. Our drinks order was taken by a very professional and polite lady (I forget her name). We ordered 3 pizza and a carbonara. The pizza was delicious as expected. We had dessert and tried the Tiramisu Latte which was absolutely delightful! Thank you.

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Sy2811 . 2024-10-14

MORE AT TripAdvisor

I bought a Cheeseburger, and I found the meat is frozen . So no taste. 😔 The service great 👍

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Andreass Andreass . 2024-10-12

MORE AT Google

Lovely food, nice music and good atmosphere

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Isaac McFeat . 2024-10-10

MORE AT Google

Lovely food and great service for a family meet up. The car-park however is a nightmare (this was a Sunday late lunch), much too small for the number of shoppers with two entrances creating jams in every lane, so leave time to find a space.

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Dog WalkerToo . 2024-10-07

MORE AT Google

Excellent service & food. Have stopped there 3 times over the last couple of years & has always been excellent.

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Stuart Greig . 2024-10-04

MORE AT Google

Exceptional food great staff the ribs are amazing cooked to perfection.

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Lauren Faulkner . 2024-10-04

MORE AT Google

Ordered food online and the driver never delivered it and I did not get a refund spoke on the phone with some one who was not helpful at all

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Dima P . 2024-10-02

MORE AT TripAdvisor

The food and Atmosphere were great. And also Kamrans’ positive attitude made my meal even more enjoyable. Thank you!

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Mia Arora . 2024-09-30

MORE AT Google

Kids enjoyed it a lot! Service, atmosphere top! Monica served us and I can highly recommend her!

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Sycamore . 2024-09-29

MORE AT Google

We have been to Bella Italia before, but this time the food was absolutely delicious. Monika, was the only one around and was attending to the customers, taking orders, making drinks, serving them, and taking payments all alone. She is a star!

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Arpita Santosh . 2024-09-29

MORE AT Google

Kamran was very pleasant and funny, provided a great service!!!

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Pav Dhillon . 2024-09-27

MORE AT Google

Good environment, food was lovely and kamran offered really good service.

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Donna Maria . 2024-09-27

MORE AT Google

We were hosted by Kamran. The atmosphere was very nice and cosy. The food came on time and was tasty

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boaz Lawrence . 2024-09-27

MORE AT Google

Great food. Lot of vegetarian options. Tasted yummy. Only rice could have been cooked more in Mushroom Risotta. Otherwise everything was good.

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Uma Krishnakumar . 2024-09-23

MORE AT Google

Pleasant, filled a hunger gap. Radhika who served us was super smiley, friendly and attentive.

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Darren Smith . 2024-09-21

MORE AT Google

The food was excellent! I had the lasagna , and it was cooked perfectly. The service was wonderful. Our waiter was so attentive and accommodating. The ambiance was perfect. ... Overall, this was an incredible dining experience. ... I had a great experience at this restaurant!

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Gearge H . 2024-09-21

MORE AT TripAdvisor

Very nice, Monika was our server and was very helpful

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Daniel Wain . 2024-09-21

MORE AT Google

I visited this restaurant Today as a first time, and ordered cookie dough and cappuccino and since that time my stomach hurts so bad I wasn't able to eat anything, it looks like something wrong with the ingredients plus the cutlery were not clean enough It was a bad experience for me.

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noor nana . 2024-09-19

MORE AT Google

Very good service from Radhika. Food was very pleasant but nothing out of this world. An extremely nice meal out. Definitely coming back.

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Martin Doyle . 2024-09-14

MORE AT Google

Radhika is amazing - so friendly even remembered what table we like and food and drink such special service we will be back

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Ashleigh Duncan . 2024-09-14

MORE AT Google

The delivery option that I ordered to my hotel was awful. Lasagna looks like it was baked in the box. It might be different I. Person, but if you’re having it delivered, avoid at all cost.

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Marc Reed . 2024-09-14

MORE AT Google

Ordered on Uber eats and I only had like 3 items turn up, called the restaurant and they were the most unhelpful staff going and the lady I spoke to rubeeka or something like that was very rude and just sent me Ubers direction didn’t want to help or anything. Very poor service!! Need to rethink about customer service will be telling all friends and family to never come here or order from there!!!

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elz belz . 2024-09-14

MORE AT Google

For the price the portions were ridiculously small. The pasta and fries were warm, the can was hot! I just can’t believe how much more expensive it was for the tiniest portion of food. Disappointed

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Sara . 2024-09-13

MORE AT Just Eat

fantastic atmosphere food and server Kamran as always :)

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Pam T . 2024-09-13

MORE AT Google

We went there for dinner and its at a good spot in Taplow with big parking lot. The Bella Italia Menu is okay -ish. The chicken pizza with spice sausage was salty. The veggie pizza we ordered was not great at taste. The dough balls, calimary and fries were good as starters.

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Rajendra Gandhewar . 2024-09-11

MORE AT Google

Amazing experience this Time, for sure will come back!!!

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emilian macovei . 2024-09-09

MORE AT Google

Radhika was great and gave our daughter a warm welcome for her birthday! Great service with a smile!

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Bobby Abbi . 2024-09-06

MORE AT Google

Food was yummy, restaurant was clean and tidy. Staff were very attentive.

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Sophia Behan . 2024-09-02

MORE AT Google

Well first time I have ever stepped in a Bella Italia. Very imported I had rack of ribs cooked to perfection wife had carbonara. I would recommend these dishes both cooked perfect and tasted delicious. Also the service was fantastic could not fault anything.

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Craig Faulkner . 2024-09-02

MORE AT Google

Monica was unbelievable and went above and beyond to help. Great food, great service.

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Olha Tretiak . 2024-09-01

MORE AT Google

Had a lovely evening, Radhika was friendly and helpful :)

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Matty Cloke . 2024-08-31

MORE AT Google

Another great meal with friendly welcoming staff thank you all.

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Simon Dowbiggin . 2024-08-27

MORE AT Google

Very pleasant experience and good quick service

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kevin peet . 2024-08-26

MORE AT Google

Had a really nice experience here. The lady serving us was really nice. Helped alot with anything we needed. Would definitely come back here and recommend. Also was great with the children.

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Tiffany Griffiths . 2024-08-26

MORE AT Google

Radhika was brilliant and looked after our table really well

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Dharshna Sharath Kumar . 2024-08-23

MORE AT Google

Excellent food and lovely lovely server Radika

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Lindsay Slade . 2024-08-20

MORE AT Google

Very pleasant gentleman name Kamran served us. Nice, clean place. Enjoyed the food and lovely wine.

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helena sevcikova . 2024-08-19

MORE AT Google

Visited as a family of 4 whilst staying the night in the area, the staff were friendly and helpful. It was my daughter's birthday and we asked for a sparkler to be put in her desert which the waitress was happy to do, my daughter loved this. I had spaghetti Bolognese which was a bit bland but all other food was delicious. Children's menu is great and we wouldn't hesitate to visit another Bella italia in the future.

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Katie Hines . 2024-08-17

MORE AT Google

Fantastic food, great service. Thank you.

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Victoria Bartlett . 2024-08-17

MORE AT Google

Server was amazing, her name is Radhika

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Jasmine Nightingale . 2024-08-17

MORE AT Google

Monika made us feel very welcome. Friendly service and good food.

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Chris Berry . 2024-08-16

MORE AT Google

Our server, Monika was excellent! We asked for a couple of tweaks to the menu and it was no problem at all. Excellent with the kids also!

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Paula . 2024-08-16

MORE AT Google

Extremely poor. When we were seated the seats and table didn't seem to have been cleaned, fresh cutlery was out but there was an evenly sifted skim of crumbs coating every square inch of the table and seats. The starters were okay but then they got our order wrong for the mains then when the correct food did arrive we struggled to force it down us only because we was genuinely so hungry to such an extreme we tried but failed, barely getting through half of each meal. Neither of us are fussy and have ever complained before but was genuinely so badly cooked/microwaved. We had to stop past a takeaway after to actually fulfill our need to feed.

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Bradley Paice . 2024-08-08

MORE AT Google

Lovely food and friendly service from Raf!

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Rachel Wain . 2024-08-06

MORE AT Google

Excellent friendly service especially from Raf, food was hot and delicious

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Lou Robinson . 2024-08-06

MORE AT Google

Raf served us well, appreciate his service

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sakshi sharma . 2024-08-06

MORE AT Google

The staff were very friendly, RAF was very nice and made sure we were all good and made the service feel 10/10

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Josh Sagoo . 2024-08-06

MORE AT Google

Had such a nice experience here today, food was delicious and staff are so friendly! The staff make the kids feel so welcome here. We had Raf today and he was amazing with the service

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Sade James . 2024-08-06

MORE AT Google

We were there before and food was lovely today no taste at all also so dry am a chef myself and ever have cook a pasta that dry , very poor , really disappointing was looking forward for our dinner

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Georg . 2024-08-04

MORE AT Just Eat

Worst pasta I’ve ever had in my entire life, pasta is overcooked, bland and flavourless. Ordered carbonara and didn’t even able to serve with such basic dish Service was fair but attitude can be improved. Decoration is fair but with everything combined it’s just a waste. Tiramisu is definitely been there for at least a week and it might taste worse than a supermarket tiramisu. Generally, if you have any sorts of living taste buds, I wouldn’t waste a dine out in there Worst franchise of bella italia I’ve ever had compare to all the other franchise

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mag . 2024-08-03

MORE AT Google

Very expensive for what was served. nearly £3 for a can of coke. The main was spagetti with meatballs. 5 little balls and a tiny bowl of spagetti. Obviously been microwaved as the speed it came out. Felt ripped off and wont be going back Total nearly £20

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clive b . 2024-07-28

MORE AT TripAdvisor

I have been to bella italia many times because of the service and variety of gluten free and lactose intolerant you offered. I went to go to the taplow restaurant recently to be made very disappointed. I was told I had to check recent changes on my phone. I am used to being given a menu and advised of any changes. The restaurant wasn't busy at this time 7.30 so I would have expected better customer service. I won't be frequenting a bella italia anytime soon.

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Heidi Farr . 2024-07-24

MORE AT Google

Our waiter, Kamran, was very helpful and provided excellent service. The atmosphere was calm and quiet and the food was delicious! We Will definitely be coming back!

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Simon Marshall . 2024-07-23

MORE AT Google

Lovely food and lovely staff, especially our waitress Radhika.

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Ava Luckerz . 2024-07-23

MORE AT Google

Quick meal out tonight on way home. Well cooked pasta and friendly service. We will be back.

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Chris Ponter . 2024-07-20

MORE AT Google

Radhika was very kind and we got a great service!

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Naama Ben Oliel Ronen . 2024-07-20

MORE AT Google

This restaurant can be rather inconsistent. When it is good, it's great but often sadly to say it is mediocre. Prices have risen rather alarmingly since covid and there are rarely any decent offers these days so I am more likely to employ my own cocktail and pasta / pizza making skills at home.

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B B . 2024-07-17

MORE AT Google

Kamran served us and was very hospitable! Excellent service!!

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Jamie . 2024-07-15

MORE AT Google

A decent chain restaurant that serves decent quality food at a decent price. Staff are very pleasant and helpful whenever we visit.

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NeilMacG . 2024-07-15

MORE AT TripAdvisor

Food was freezing cold by the time it got to me, the lasagne had 1 sheets of pasta that was it.

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Teigan . 2024-07-15

MORE AT Just Eat

Please shut this restaurant always short staffed always turning away business some nights they are shut no other option within the vicinity apart from fast food outlets went in tonight Saturday 8pm not letting anyone in shutting soon no staff no manager supervisor with no name refused to give name treat staff badly they never stay had a few nice staff members that came from Frankie & Bennys that have gone because this place is awful to customers & staff

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Nicole Saunders . 2024-07-13

MORE AT Google

Great customer service and interaction from Kamran. Very friendly and helpful with ordering as we was a large group.

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Rajwinder Gill . 2024-07-11

MORE AT Google

Kamran was a very attentive, friendly, kind server.

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Carlene Richardson . 2024-07-10

MORE AT Google

The waiter was very good Kamran

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Kal Rai . 2024-07-10

MORE AT Google

kamran by far is one of the most loveliest waiters around! Funny and charismatic, attentive and kind. We will return again ;)

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Sarah Hanafin . 2024-07-10

MORE AT Google

Kamran was an excellent server, very friendly and funny, made our experience very welcoming and positive. Food was delicious and my gluten allergy was handled very well. Thank you!

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E C . 2024-07-09

MORE AT Google

Really enjoyed it here. The food was really tasty with loads of gluten free options so anyone with a gluten allergy is spoilt for choice which is a rarity as it can be very hard to find many gluten free dishes when eating out. The Waitress was very nice too. We would definitely go again

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shannon Harris . 2024-07-07

MORE AT Google

Service a little slow but food great.

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Michele . 2024-07-07

MORE AT Google

Lovely food. Tasted amazing. Kamran greeted us, very pleasent and welcoming. Would definitely recommend Bella Italia. We will be back.

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Lisa Allsopp . 2024-07-01

MORE AT Google

Staff are very hard working and very kind

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Phil Compton-Williams . 2024-06-14

MORE AT Google

We went there before Covid and the food was very nice but it’s now missing the Wow factor. We had pizza with pepperoni and pizza with meatballs, the prawns pasta isn’t as nice and the BBQ ribs is like one bought from supermarket. Pizz base is nice though. What happened to the former chef?

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Aileen Lewis . 2024-06-12

MORE AT Google

Quick early evening meal to break our journey. Service exceptional, food good but expensive for what it was.

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Richard Thwaites . 2024-06-04

MORE AT Google

As always delicious. Enjoyed every mouthful.

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Beryl . 2024-05-29

MORE AT Just Eat

No wonder it was empty when all the rest had zero spaces.. As we walked, had to wait for ages to be noticed and to be seated - staff were passing by and avoiding eye contact… this should’ve been our first clue. Quite shocked with the food - all tiny and overpriced portions.. As an example - this is a £4 side dish… The salad was so bitter I couldn’t eat it - the leaves were bitter and loaded with vinegar, irritated the throat so much I started coughing.. and don’t get tempted by kids eat for £1 - the little font says between 4-6pm 🤣 Our first and last time..

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Julia Cherry . 2024-05-28

MORE AT Google

Was over an hour waiting for food. When we asked how long was given a curt mhm

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Denise Chappell . 2024-05-27

MORE AT Google

Not a bad place, good service the gamberoni had an intense fish smell would give it a 3/10.

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Nikolay Dotsov . 2024-05-13

MORE AT Google

Delicious food, great service, and nice atmosphere

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Martin West . 2024-05-09

MORE AT Google

We arrived at 6:10pm and within half an hour no one had come to take our drinks order let alone our food order. Me and my husband wanted to have dinner before we went to home to start bedtime routine with our 3 month old, who was getting restless waiting at the restaurant. As the service was delayed our baby’s bedtime and routine was then delayed. We attempted to flag someone down but no one was looking our way or giving us any sort of attention. In the end, we ended up walking out without having had anything to eat or drink. Really disappointing considering it we were hoping for a nice evening meal as a family.

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Sital Chana (Siitz) . 2024-05-07

MORE AT Google

Second time my family have been here for a Sunday as the kids love it. Kayla in particular is a great waitress. She can never do too much for our table. The menu however needs updating. There’s items on it which are no longer being made. Or they’re out of stock. Someone needs to sort out the stock take and the kitchen need to communicate stock needs better.

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Violet Smith . 2024-05-05

MORE AT Google

This restaraunt is 5 stars because the food is great, the toilets are clean and the dessert was yummy. I recommend going to this restaraunt. 😋

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Robert Solarz . 2024-05-05

MORE AT Google

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