Bella Italia in South Bucks

The food was delicious. Would recommend coming here. I was served by Kamran who is a lovely gentleman, so sweet, funny and his costumer service was amazing.

food was delicious and customer service was 10/10. Kamran was so welcoming and lovely. One of the best experiences ive ever had

Kamrah was absolutely amazing! Such a great work ethic and happy demeanour:) made us feel very welcome! Food was sooo yummy and piping hot and will definitely be returning!

I will preface this review with that we went on a Tuesday at 7pm and the manager greeted us by apologising for the wait as they are short staffed. I think a lot of our experience was down to them being short staffed. Walking through the restaurant to be seated we could see that a lot of tables were empty but not cleared. After being seated for around 15 minutes we were served by the manager (assumed by the clothing), He was zapping around tables trying to cater to all the tables while another staff member seemed to be taking his time cleaning some glasses and hanging around the bar. Our drinks arrive quite promptly after ordering but they were very watery and we thought must be a problem with the machine, we saw other customers receiving cans instead as they had complained about the quality of the soft drinks, however they only had coke zero. About 5 minutes after order being taken I see one of our starters appear on the kitchen hot plates, and it takes another 10 minutes for the other order to appear. The kitchen rings the bell but it’s another 10 minutes before the food is delivered to our table, the first starters were cold by the time they reached us so we had to ask for a fresh starter, we saw the new starter be put back on the hot plates and the chef ring the bell multiple times, and even pointing at the member of the staff to deliver it but the other staff member still was very slow to deliver to us. Once we had finished our starters it was another 15 minutes before our mains came out, they were hot when delivered and the quality I expect from Bella. After our mains we paid using the QR code and left, as we had seen other tables had been waiting over 15 minutes to get their bills. Overall the service was very poor that night, and while being short staffed is sometimes unavoidable it seemed that specific member of staff wanted an easy end of shift. It meant that we were there for just over an hour and thirty minutes and slightly regretted going to Bella that evening.

Worst service ever, been waiting 1:15 min for the food.

5 Stars — A Perfect Evening at Bella Italia! I had the absolute pleasure of dining at Bella Italia recently, and I can honestly say it was a fantastic experience from start to finish. The food was delicious — every dish full of authentic Italian flavor, beautifully presented, and cooked to perfection. What made the evening truly special, though, was the outstanding service. Our waitress, Molly, was an absolute gem — warm, friendly, and attentive without ever being intrusive. She made us feel so welcome and added a personal touch that really elevated the whole evening. From the cozy atmosphere to the impeccable service and mouthwatering food, everything was spot on. A huge thank you to Molly and the team for making our meal so memorable. We’ll definitely be back soon!

Kamran was very lovely and welcoming this after noon when it was hot got us sat down and drinks right away great afternoon

Kamran was great, he was funny, very good service. Food was good nice hot and fresh. Not to busy for lunch

I am absolutely appalled by our experience at Bella Italia Taplow. We booked in advance specifically for their ‘Bella Day’ promotion, which we were excited about and even drove 50 minutes to attend. But all that effort was a complete waste. Despite having a confirmed booking, we were turned away at the door with a dismissive, “It’s too crowded,” and told the chef was 2.5 hours behind. Almost HALF the tables were empty - because people were walking out after waiting over two hours for food! The staff were completely uninterested in customer service. No offer of compensation, no rescheduling, and certainly no apology that felt genuine. We were flat-out told we would *not* be given any discount for next time — as if there would ever be one. I have never been treated so poorly by a restaurant, especially after planning and traveling such a long way for what should’ve been a fun experience. Bella Italia Taplow should be ashamed of how they handled this promotion and their customers. Do better — or stop advertising events you clearly can’t handle.

To say it's service at a snails pace would be an understatement. The staff seem to be actively avoiding doing anything when there's bearly anything to do anyway. Waiting 35+ minutes for our food to arrive. I had to ask multiple times for my drink (which was very kindly left somewhere rather than given to me). My wife repeatedly asked for her drink which took ages to be brought to her. I asked the guy serving how much longer our food would be but for some reason he proceeded to explain the concept of a meal. Thankfully the food was nice. All the staff looked bored, confused and lost. Nothing is done with any urgency. Not that there needs to be urgency but maybe instead of wandering around looking dazed and confused they could bring the customers the food or drink they ordered. All other customers had to keep pursuing staff for the most basic things. When I went to pay I was asked if I wanted to tip. No, I don't.

I have no words. The quality of food is really below standard. Great for kids though! The food has no flavour really and i could make better at home. We went because we had this 25percent off the total bill which ended up being only 10pounds off which didnt make any sense. The price in the menu for my carbonara was 1 pound less than the price listed on my receipt....

Came for lunch with my mum and her friend, Mark and Mitch were both attentive and accommodating to the tables needs and dietary requirements.

Very friendly service and food was served quickly. Food was good and I feel like we had good value for the cost.

Me and my friend went here for a little lunch date and had an amazing time! The food was lovely and came out quick. Our server Kamran was so sweet and made little jokes with us. Whole experience was lovely and very reasonably priced.

The staff were very welcoming, so accommodating for one member of the party which was gluten free. We had four kids with us and they all loved the food. Would happily come back!

Really great food, service was great and pretty quick. The caramelised onion flatbread was inspired!!! I'll come back just for that.

Food was hot, fresh and beautiful. Staff friendly and officiant ☺️

Lovely food and staff are very attentive pricing is very good, cookie dough desert is 10/10, atmosphere is lovely and service is great

It was a good experience. The Chicken Milanese was good. I had a brownie as well, which was not really for me, but the ice cream was great. The Fruit Smash cocktail was really good!

I've visited Bella Italia, Taplow a number of times now. I have to say the staff are always so lovely and friendly. They are always attentive, it feels like we have more than 1 person serving us. The food is really good. The atmosphere is always pleasant. Everything is ready in good time. We always leave having a lovely visit. Thank you to all the great staff, Lola, Millie, Molly, Matteo, Monika, Maria, Merisha, Matt, Aman. Andrew, and Shaique for being so kind to my mother.

Bella Italia is a must-visit for anyone craving authentic Italian cuisine in a warm and welcoming setting. Whether you're a local or just visiting, this restaurant is sure to leave you feeling like you've experienced a little slice of Italy.

Monike who served was very friendly and recommended some dishes to us which were delicious.

We went there 7:50 pm and they told us they closed at 9 last order is 8:30 we said fine when we got table the old man came and wispher in ear that they can't serve pizza no apology nothing will never go again

Mitchell was great very helpful very professional

Ate here couple of weeks ago. Service wasn't good, waiter was curt & we felt rushed when placing an order. Also couldn't enjoy the £1 pasta deal as was told they needed a code when across all social media ads & promo that it was clear we didn't need one. Ended up paying full price. Had to make an official complaint to obtain a refund.

Lovely place with tasty options, yummy vegan options.

Staff friendly and lovely, food delicious hot.. and prompt service, Toilets not clean and off putting especially ladies says my wife 😒 this we pointed out to staff and it was quickly rectified, regular checks put in place when not busy should suffice..all in all good experience.

Our server Kamran was very accommodating and funny

Great meeting space upstairs, great food and service from both Cameron and Radek.

It's people who connect places to which we gladly return. Mr. KAMRAN is an amazing, nice, helpful man who makes the day more beautiful. Such people are worth appreciating. Thank you for the service 100% for the smile and delicious food. Best regards Aga and Iza

Pasta was undercooked in carbonara. Lasagna pasta was undercooked also. ETA when ordering food at 7:20pm was 8:10pm and didn’t arrive until 9:20pm.

We ate here last night with our 9 year old grandson. Our waitress was so lovely, kind efficient and nothing was too much trouble. The food was amazing. We had calamari and a meatball starter. Mains were ribs which were excellent, crispy chicken and a spaghetti bolognese. Arrived quickly and piping hot. The tiramisu dessert was gorgeous and our grandson loved his gelato with topping choices. Highly recommended and certain we will be back for more.

Excellent service from Radhika and marvelous food as always

Great service, Radhika was very friendly :)

Had an order that was not ready due to kitchen malfunction Came by the next day to complain and Radhika was very attentive to me and my husband Not only did she help resolve our issue, she made us feel more relaxed and offered refreshments while we waited Kudos to her

Such a lovely place, Radhika was our server and was so responsive to all our requests during our time. Lovely food and would recommend as it is very family friendly 💖

Lovely, very well done Italian restaurant. We had bbq chicken pizza and the cannelloni and we were both impressed with both meals. Very fresh pizza with delicious sauce, and the cannelloni were fresh, saucy and the portion was just ideal. We also had a great experience with the staff. Radhika was so nice and helpful. It was all a great experience. We’ll definitely be back

Poor service, the food was awful and so overpriced for what you get

Radhika is a credit to bella Italia! Very friendly and efficient service. Made the experience lovely. Food was tasty and hot. Would definitely come again

Delicious food. Will be coming back

Food delicious... Staff Rachelabd Matteo very helpful and efficient.

Food was good good portion and fast service, really pleasant and friendly staff

I’m not one to leave reviews however on two separate occasions I have attempted to eat at Bella Italia in Taplow. I had arrived yesterday to eat and me and my friends was denied entry because they mentioned there is no booking and there is plenty of space still available in the restaurant. This is because they claimed to be full and I said no problem. Then the next day I had booked a table and I was still refused because the employee said I can’t serve you food because I need time preparing the food. There were other people eating food in the background. I hate to say this but I felt that they were being racist towards myself and my friends like we were not welcome to eat at Bella Italia. Extremely unhelpful staff who make you feel unwelcome from the get go.

Missing an item from my delivery

**UPDATE** I wanted to update my review from last week, as mentioned we are regular visitors and last week was disappointing in comparison to our other visits, so we went back again tonight and were met with our previous high standards. Served quickly, staff very attentive, food and drink arrived quickly and was delicious Thank you to the staff working tonight, different to last week when we left without even ordering. Great Service and lovely food Last weeks review below for reference As a long time customer who has previously always rated the service and quality of the food, today was a complete let down and we left before even ordering food. There were only a couple of other tables occupied when we arrived, were greeted quickly and seated. We than sat and waited…. Another table had several small children who were allowed to run around the floor screaming very loudly. Not great. We sat for more than 20 mins without even being asked for a drink order. Waitress not attentive and we left without placing an order . Really disappointed and shame that the service has dropped so badly

A restaurant that’s clearly struggling with the Nando’s open next door . We walked in Bella italia at 8.10 on a Tuesday night as a family of 5 Only to be told by the manager they did not have the staff and had to turn us away . Would recommend one books to avoid disappointment .

Radhika is amazing - so friendly and welcoming food amazing

Popped in for lunch. Great food at a fair price. Kamran served our table and was friendly and funny, really pleasant. Thank you

Always a pleasure eating at Bella Itillia - Taplow great host. Thanks for the experience.

Always a nice experience eating at Bella Italia Taplow, great food, really friendly staff and a warm welcome every time.

We were given a wonderful table and great service. Gelato selection;superb. Great kids menu, great prices. Very pleased. Good drinks with fast service. Great building and hot food. No complaints. Staff worked well and were very nice and welcoming. Very comfortable seating. Out of many Italian restaurant's, this is a reasonably priced great cuisine. Highly recommend!!!

polite quick service, lovely food

Very quiet but lovely meal and service :) thank you Monika!

We came in late, 11 of us and got seated straight away. Service was amazing and food was delicious.

Monika is an excellent waitress so attentive and friendly the minute you walk in. We come here often and always are blessed to be served by her a lot of the times. Thank you for the great hospitality

A wonderful experience. Radhika our server was so kind and lovely really made our experience ten times better!

1st time at this restaurant and the last . Waiting staff absolutely diabolical .no offer of sugar with coffee . Rack of ribs main meal half of which was stone cold .

Shocking service tonight! Tried to eat here for a birthday and was told by the lady ( I believe the manager) that it would be a 20 minute wait. We said we are happy to wait and she proceeded to tell us that we would need to wait before another table got their food first. Again, we said that's fine we will have a drink and wait. She then asked us " did we understand what she meant". Honestly shocking service! Also turned away the people behind us.. Awful customer service and won't ever be returning!! Don't go here as you are not wanted! The family left in disbelief that she did not want customers in the restautant. It wasnt even busy.

Great food, friendly staff, lovely atmosphere

We had lunch at Bella Italia in Taplow and the food was tasty, freshly made pizza had cranchy edges and chicken was tender and juicy. Special thanks for warm hospitality to our waiter Kamran, he was kind and friendly, it was a pleasure to be there today. The restaurant is spacious, clean and warm, we definitely recommend it to visit with friends and family.

Freezing cold. Pathetic portion sizes. Complained to Just Eat who don’t care because it was delivered 1 minute before it was due. Outrageous

Everything was amazing, i think they changed management as I’ve been before and the service was very poor. I will definitely come back after this visit.

Monika who served us was very nice and very professional. The food was very good, thank you to the chef. We will definitely come back here

Amazing food, lively atmosphere and great service. Our waitress Monika went above and beyond to make us feel special. Thank you

Radhika was great! Smiley and helpful. Plus she gave my kids free extra ice cream!

Had a good experience and the food was good

Radhika was so friendly, welcoming and gave the best service we ever received at a Bella Italia! What a fantastic member of staff!

Excellent service. Manager has been brilliant with meticulous attention to detail.

Radhike (sorry if that’s spelt wrong) was an amazing server, she was super sweet and a perfect server. She even sung happy birthday to me under the request of my brother who attempted to embarrass me! The food was absolutely amazing and portion sizes were massive, the atmosphere is absolutely gorgeous and super cozy and homely. Would definitely recommend!

Had a wonderful experience. food was amazing service was brilliant, had a lovely waitress called Lola definitely recommend.

Delicious food and great service from Kamran! He made us feel very welcome and comfortable. We will definitely be visiting again

Very good experience our waiter was outstanding amd very professional

Always good food, lovely staff and kind atmosphere. My family’s favourite ❤️❤️

It was very good. I totally recommend it the chocolate orange fondant was to die for.

Server was Radhika, extremely friendly and attentive

Ben was extremely pleasant and very helpful throughout our dining experience.

My partner been before but first time me trying Bella Italia and let’s just say I enjoyed it for our date night , the staff was great! Very welcoming , quick service , checked on us , a nice goodbye , food was amazing! Very filling but worth it ☺️ clean atmosphere warm and cosy be nice to come again x

Always fantastic food with great service. Monika in particular always goes out of her way to ensure we have everything we need.

The penne arabiata is really good decent service good atmosphere and an authentic Italian taste overall very good

Arrived at 20:50. Wasn’t allowed service due to closing time being 22:00. I counted three tables. I’m not in this industry so I’m not aware if this is standard and I’m being unreasonable due to expectations in my industry. None the less was disappointing as it was just myself anyways. Waitress was nice enough about it I guess.

Service and food was great. The atmosphere was good. We were happy when they customized the food as per our needs. Kids friendly.

To call this a modest little chain restaurant sounds negative, but that is its appeal, well to us. Convenient as part of the Bishop Centre shopping complex, but very peaceful inside for an early lunch. Nice, humorous service. Love the vegan lentil ragu (spaghetti), and the Italian chocolate ice cream is lovely, and, well, chocolaty. Recommended.

Ben and Monica were lovely hosts - food and service were great!

Amazing evening with the family. Top Marks!

Ben was great and we love the christmas menu 👍🏻

Ben our waiter was good. However our food took a long time to come.

As always, the atmosphere is nice, the food is fantastic and the service is very nice, especially Monika, always helpful and smiling

Pizzas excellent meat feast x 2 1 with 1 without cheese Monika service friendly and efficient and did well as her and manager serving circa 40 people

we had a great experience at bella italia Taplow. food was good and the service was quick. we were served by Monica

The food was delicious, and serving was perfect. Monika was really nice , and help with table serving .

Just walked out of there, ordered food and asked for Crayons, so my Daughter could drawn, after 10 mins I was still trying to catch someone’s eye when the place was virtually empty, my Daughter asked me where our drinks are, finally a dry pasta (Pollo Fungi) and a kids pizza arrived, I’ve never seen or had cooked pasta that dry ever, I asked the waitress if it normally comes like that, “shouldn’t it have some sauce?” I asked, she said no it comes like that and she could ask the chef to put some sauce on it, by then I had given up on it, so I asked for the menu, and it says “Mascarpone” which is normally a sauce, she said that’s how it comes, I looked at the menu and said, “ ok could I have a Carbonara instead please, “ her reply was yes, but it will come dry like that as well” I said ok can I speak to a manager, she said there was no manager but she was the supervisor, my Daughter also said her kids pizza was dry, so I just said I was going to pay for the drinks and go to Nando’s next door, she said ok but lots of people (about 5 tables of people) are here and they are having the same and haven’t complained, I said ok and bit my tounge and said we’re gonna go to Nando’s next door, funnily enough Nando’s had a 45 min wait next to an empty Italian restaurant, I have lived in Taplow for 10 years and this used to be a good Italian restaurant

Redhinka at the Taplow restaraunt was amazing

Lovely service from Monika thank you

Redhika was very professional and very nice. We really enjoyed our dinner because of her :)

The place and service was very nice.

Food was OK as expected. Restaurant was empty. Drinks menu price different to what charged on soft drinks though. Monike was polite and very helpful.

Lovely meal and great staff Kamram was very friendly and polite .. great team member

Kamran was extremely hospitable. A warm personality. Knowledgeable about his food and made good recommendations. He was very attentive and friendly. We had a very lovely lunch, made even nicer by our waiter.

Visited for dinner last week. We were greatest by Radhika and shown to our table. Our drinks order was taken by a very professional and polite lady (I forget her name). We ordered 3 pizza and a carbonara. The pizza was delicious as expected. We had dessert and tried the Tiramisu Latte which was absolutely delightful! Thank you.

I bought a Cheeseburger, and I found the meat is frozen . So no taste. 😔 The service great 👍