Pizza Express in Croydon

I am usually a fan of Pizz Express food but I recently found the contents of the calzone I ate at the central Croydon restaurant to be miniscule, luke-warm and watery. An unpleasant experience!

Fantastic service from all staff members.

Perfect every time I come here! Staff and manager are amazing.

Staff was very polite and friendly and food was very tasty

I love pizza express, their pizza’s are really great in taste.

We were served beautifully by Cat and been amazingly entertained by the lovely manager who made us laugh with such a nice conversation.

We had a great time there! The food is very delicious! Our daughter has an amazing desert ice cream. She is so happy and asking to go to Pizza Express again and again! She absolutely loves the Piccolo menu

Delicious food. Very attentive, polite staff, speedy service and great offers/deals.

On several occasions on visiting PizzaExpress Croydon, I could smell poo around the restaurant and one occasion requested another table I presumed it might not be all bad and it could be anything like children or babies or whatever. But no. Later, another visit, i had E. coli type of disease from the food and I was ill all night with diarrhoea and sickness. I hear E. coli can be contagious via poop. Who would’ve possibly have guessed I complained, but they denied all known knowledge, saying that no other customers had complained… but gave me £20 voucher People don’t complain about poo and E. coli, if it’s not there Staff also need a polish I used to like this restaurant, but I would not go to the Croydon branch

Nice food, food service, a little issue- but resolved.

Lovely meal, lovely manager and staff. Would definetly come again!

Always an amazing experience when we come here great food and great service

Nice and clean. Food good as was customer service. Music a bit loud.

Any chance I get I come here for lunch, more than for the food (good btw) I come here because the staff is always nice to me, Yolanda and Marisol are the best server ever!

Unfortunately not good. They resolved our issue but soggy and not enough cheese.

Popped into Pizza Express on George Street in Croydon, just to take my daughter for some dinner after school and the absolute most accomodating service I've experienced in quite some time. Friendly, bubbly, really down to earth guy and super fun with my daughter. She wanted to make her own sundae ice cream, usually they just make it up and bring it over. Cat actually invited my daughter up to the counter to make it with him, got her really involved and enjoyed the whole process. Even threw in a babycinno to make her feel super grown up!!! 11/10 recommend. All other staff friendly and smiling, and food was also amazing and timed to perfection in coming out!!! Thank you Cat and team ☺️

Good discounts and timely meals

What a diamond place, clean, tastefully kitted out with tasty food. The server I had was a delightful young woman

Had amazing meal with my daughter on Thursday, service was fantastic special thank you to Marisol for the amazing service!

Besides the food being lovely the manager yolanda had zero customer service she was extremely rude and aggressive towards me and my friend and even went on to arguing with us paying customers and calling us “you people” she is a white lady calling two black women “you people” she should not be a manager she is horrible and disrespectful she even proceeded to sit opposite us while we were drinking our drinks and talking over us when we asked to receive our bill she wouldn’t give it to us do not go here if you would like good customer service

Had a lovely lunch here with the family the other day. Our waitress Mari Sol was great: very welcoming, friendly and had the crayons ready as soon as she saw our toddler come through the door! She made sure we were relaxed and able to enjoy the meal without feeling rushed. No request was a problem for her. Thanks to this experience, this is fast becoming our favourite branch of pizza express.

Terrible. Waiter got both orders wrong. Beer was warm. One of the pizzas was overcooked to the point of crispiness. Urinals were out of order.

Love love love this spot. We come here regularly. The staff look after us so well and we even have our own designated table. We have a neuro-diverse child so can only take him to certain places, and they treat our little boy like a superstar. Clean, tidy and serve the food so fast. Feels like a proper escape from the strangeness of the surrounding area outside. 5/5 every time!

ordered through Uber eats bbq chicken pizza classic base, This is the worst pizza i ever had in my entire life. Seriously who makes pizza using bbq sauce as a base. The whole pizza had six pieces of chicken. What a waste. This is a scam don't fall for it in uber eats

Never that busy when I was in there. Good service and food is what it is, pizza. Nice.

I had an excellent experience here the staff were super friendly and helpful they made me feel right at home and we’re supper accommodating. Very family friendly

Lovely staff, very attentive and quick service.

Amazing food and exceptional service the staff and the manager here are always welcome happy and fun to engage with , the atmosphere is is amazing and the food oh the food is always great, and this visit the waitress recommended peroni gran riserva to accompany my meal and wow it's the perfect pairing , add to all this they have my favourite red the primivitvo. I always come back here for the amazing service and interactions with the team the manager is amazing and runs such a team that is head and shoulders above any other pizza express I have been to

I love the atmosphere in this restaurant. The manager has made sure she has a performing team who are here attentive and welcoming. I have visited other locations, and sadly, they were awful. I have got to know the manager over a period of visits, and she is always hard working and making sure everything is running like clock work but still has time to look after her team, and more importantly her customers. Thank you for a great time each time

Coziest Pizza Express in London Town. Nice staff, good price and tasty food.

I've got a dirty fork, and she pretended to open my can with her "clean" "gloved" finger, but even though it's gloved she does everything with it,I hope apart from going to the toilet.Very upsetting, I'm disappointed.

We had another outstanding experience at Pizza Express Croydon George Street, thanks to the exceptional service provided by the manager. With my daughter having life-threatening allergies, the manager once again exceeded our expectations by ensuring our safety and providing exceptional service. The manager made sure the kitchen staff understood our needs, resulting in exceptional service. Pizza Express Croydon George Street is fortunate to have such a remarkable manager!

The overall experience was amazing!!! Clean and tidy we booked a family pizza party the host Jack and Shane were really good had a lot of patience with the children. Joined in with the jokes very attentive to the children accommodated the youngest child with a stall and personal preferences . Made her a pizza as well as giving her one to create to feel involved. They offered beverages and food to the adults we did have to pay. But got a free pizza. The price for the party was good £12.79 per person. Would highly recommend this branch.

Absolutely brilliant experience we had a family pizza party with the kids and jack and Shane were amazing couldn’t ask for better hosts will definitely be back soon highly recommend this branch.

The pizza I ordered was so thin it was ridiculous other than that it was okish....probably won't go again though, service was ok but £38 for lunch ? A very thin pizza and a microwaved lasagna that was so overdone the sauce was still boiling on the plate...

My good friend Yana and I visited Pizza Express Croydon after terrible service in the Bromley (Wigmore road) Pizza Express restaurant. From the moment we stepped in the door, we were greeted with warmth and a friendly service from the general manager Yolanda. Her love for giving exceptional customer experience shined as she hand-made Yana’s pizza who wanted to choose her own toppings and it was so fresh, yummy and amazing to see amazing personalised customer service and Yolanda being so dynamic and versatile – to see a general manager know from experience how to do all roles within the restaurant. From our negative experience at Pizza Express Bromley (Wigmore Road) we were offered as a gesture of good will on the company to dine with them for free at a restaurant of our choice and it was the easiest decision to choose to come back to Pizza Express Croydon. Once again, we find ourselves back at Pizza Express Croydon where we spend many hours being treated by the friendly, helpful and knowledgeable team at this restaurant (Two friendly female waitresses and one male waiter with dark hair). But what truly set this Pizza Express apart was Yolanda going above and beyond to ensure that our dining experience was perfect. Her attentive demeanour, extensive knowledge of the menu and treating us like VIPS she truly is an asset to Pizza Express and she really is passionate and cares about the customer experience and sets the standard for excellent customer service, leading by example and making the whole experience fun for her guests. We will be back for more delicious, fresh pizza very soon, thank you to Yolanda and her team at Pizza Express Croydon.

Very not satisfied from the service and the quality of the food. Only the place is fine. And the waiters are serving listless

I came to the restaurant with a few friends yesterday night just over an hour before they closed and was served by the black boy, he was so lovely. Helped us cut our pizzas and made sure we was okay and happy with the food.

Went in on Thursday 29th February at 7.30pm with my 11 year old daughter ( I am a 37 year old woman). I asked for a kids menu for my daughter from the waitress and she ran off and the old foreign manageress ( she claimed to be general manager she wouldn’t give me her name) came running over shouting that we can’t have the kids menu for my 11 year old because you have to be under 8. She spoke to me like I was a child I explained I have ordered my child a kids meal many times before so don’t see what the issue is and that it doesn’t say on the menu I have had previously about being under 8 ( she point blank refused to give me the kids menu so I could see whether the company had made any recent changes) the other customers were all staring at what was going on and the whole thing made me and my daughter feel very uncomfortable . She clearly didn’t want us in the restaurant so we left. I am gold rewards member and eat in pizza express regularly and know for a fact my 11 year old can have the kids menu. On a Thursday I get a free kids meal with an adults meal as part of my gold member rewards. This woman clearly doesn’t want people to use there loyalty rewards so quite frankly it’s false advertisement. After leaving i rang a number of other pizza express’ who all informed me that my daughter can order from the kids menu and this woman is rude and lying and to report her to head office. I have since spoke to someone at head office who have confirmed anyone can order off the kids menu and this woman was lying to me when she said under 8s only. They said anyone can order from the kids menu even adults ( elderly, gastric patients, cancer patients lots of people have little appetites aswell as the kids) I don’t know what her problem was but I have reported her to head office. someone like her doesn’t deserve her job and has most likely forced other parents to buy their children adult meals that they not got a chance on finishing when the kids meal Would have been fine thus she is robbing customers and also putting the companies name in dispute when you can’t use your club rewards. I think the woman is just very jealous and bitter to females who are clearly much more attractive then her and was taking her bitterness out on us. Whilst this woman is still working there avoid the place don’t bother going inside.

They Refused to let my 11 year old daughter order from the kids menu as she is not under 8 (despite it not saying anywhere you have to be under 8 and never having a problem before) the General manager don’t know her name she’s old and foreign she’s very rude and doesn’t deserve to work here. I called 6 different pizza express and they said my daughter CAN order off the kids menu and the woman was just rude and said to complain about her to head office. They all said my daughter could order from the kids menu in their pizza express’ no problem and that the foreign manager at the Croydon branch clearly has issues. She needs removing from her position immediately and as a gold reward member I was very put off by this incident. I won’t be recommending pizza express whilst you have nightmares like this woman working in your restaurants. Absolutely disgusting behaviour by her. I personally think she was jealous of me and my daughter cos we are slim and beautiful and she looks like she had a run in with a bus the absolute state of her. When I rang the restaurant to inform Her I had spoken to other pizza express about her behaviour and that they all said my daughter CAN order from the kids menu and that I was advised to report her to head office she told me head office already know all about her and how rude she is lol. So head office here I am letting You know like lots of other people have before me that this woman is nasty and it’s time to get rid of her. I have sent head office an official complaint over email. Thai woman is a bully and is actively trying To get children obese by forcing them to eat adult portions when all this want is a childrens portion.

The place is fancy and the service is top tier. Our server Mari Sol was an amazing lady and she really cared for me and my friends. Will definitely come back here next time.🩷❤️

We had such a lovely meal, and our server, Sol, was an absolute star, very attentive and friendly and made us feel very welcomed. Couldn’t have asked for a better server. Would 100% come here again!

Late night pizza after the theatre. Quick and freshly made.

If you are looking for some nice pizza, and would like a nice seat while eating it, then get your body to Pizza Express.

Great pizza like the stretched one, easy parking

The food and service here was superb. We had quite a lot and one dip was hardly filled at all but our server sorted it really quickly. However there were a bunch of delivery drivers hanging out smoking in the doorway which was massively off-putting and nearly made us go elsewhere. Having said that it's been one of the nicer Pizza Express restaurants that we've been to so would highly recommend it!

I had a Boxing Day evening meal served by Jack. Gave me great advice on a different pizza to try I even tried the chicken wings didn't expect them to be any good but I was wrong. All round great service, great food and a lovely waiter.

My waiter Cat was great and super friendly and attentive. I come here often and have a good experience every time :)

Excellent service the minute I walked through the restaurant, I was waitered by a young gentleman called Dejaun who made me feel very welcome at the restaurant, the food was also delicious and I would recommend this branch to all my friends

Wonderful experience at this lovely restaurant, service was brilliant, wonderful staff, so attentive I will return very soon!

I went in today at around 1:45pm for a pizza and the waitors were very lovely to talk to! I might have ended up purchasing some doughballs too haha

Went for food today at 2, servers were very nice and the pizza was great!

Staff Is unbelievably slow and inattentive. Stood next to the entrance for a couple min before being seen (was not busy) waited for pizza about 30 min (still not busy). Took another 4 min to walk the distance of the restaurant with our food. No smiles, no warm greetings. Food was decent though.

There’s nothing wrong with the Pizza Express on George Street in Croydon - as long as you stick to Pizza. I guess the clue’s in the name so perhaps I should have avoided the Chicken Milanese - which was a huge disappointment. The chicken itself was extremely over-processed and quite tasteless. The side salad was a few strips of rocket. No chips or pasta either to bulk up what was really a starter although billed as a main. Service is quite decent though - so I shall return but it’s Pizza every time now.

Rigtig god smag i maden derinde, men vi var tæt på at forlade stedet kort efter ankomst, da ingen så ud til gode betjene os, trodsknap så mange kunder i butikken

So disappointed with my pasta meal. I have eaten this 3times in a row at the Victoria pizza express as I love it so much. Recommended it to my friend at the George st Croydon and it was not the same. Absolutely disgusting left most of it on my plate . My friend just ordered stem ginger cake and can’t eat disgusting as well. If you like pizza express avoid George st as it may put off eating at the restaurant chain for life .

Great evening...Jack who looked after us was excellent and gave us great service, with a smile. Definitely will come back. Helped with the app, which was useful.

Ordered got drinks no food , people sat down after us and got food would not bother get a takeaway from somewhere else

The staff was very helpful. I was looking for vegetarian options and was suggested 'padana' by the guy. Made it spicy for me with some chill flakes. Very happy with the service. It's was my first visit and the pizza was not to my liking though. I thought the pizza would be sliced and be full of cheese like the Dominos ones but it's thin and some ingredients tasted sweet. I would blame my lack of knowledge on Pizza on this. Will come back for better options. Thanks for a great service.

I was disgusted that I travelled for at least an hour, to be told just after 1pm, that they would not be able to seat us until after 3pm. We're they really expecting us to wait for 2 hours to eat. This to me was unacceptable 😑😒😒😒

This place has one of friendliest waitstaff. whenever i dine here, it feels like i'm dining at a friend's house! The food here is also incredible, one of the best restaurants in east croydon for a family meal.

Pizzas deliciosas, con tomate natural y peperoni con la posibilidad de ponerlo más picante

Good food great atmosphere. Staff are great. Manager making me write this lol. Really recommend thou.

Great food. Great service. Great management. Come here if you can.

Great food, fantastic service. Served super quickly, food was hot and delicious, waiter was friendly - can't wait to come back!

Arrived at the restaurant on a busy Wednesday with no booking and the gent at the door (Shane?) did everything to accommodate us. Service was great & attentive. Despite being very busy we didn't feel rushed to leave at any point. I've been to lots of Pizza Expresses but felt compelled to write these guys a review just for the FOH service. Food was great, drinks were ice cold!

Charming staff, great pizzas, attractive decor, clean loo - what more could we ask for. We were very impressed with this restaurant and look forward to visiting again!

Met up with a group of friends for dinner. We all enjoyed our various choices and service was good and friendly. We had a good night out.

Had a lovely meal with friends on a Sunday afternoon. Thanks pizza express

Top top food, atmosphere was very welcoming, relaxed and very good value. The pollo pesto pasta was a personal highlight *chef kiss*

They missed out 3 pizzas from my order via UberEats and Uber is not adjusting my order to refund me. The issue begins with the restaurant. The food arrived as it was cold, substandard and under delivered. This cost me £39.38. Disgraceful

I ordered pollo pesto through uber delivery and only to find out that the pasta was underbaked/undercooked and the chicken pieces were a bit raw too. Called the store and the manager wasn’t helpful at all.Said that I should contact the Uber customer services as its been delivered by them. But my question is the restaurant cooks the food and not the Uber or their drivers. So shouldn’t I get compensated by the store manager too? Worst customer service! Never ordering from this restaurant again!

Would give a zero if possible. Garlic bread was old and stake as if sat out all day and the pizza was barely cooked.

Everytime we come here the staff are so accommodating and we feel so welcome. We’ve been to many other pizza express restaurants all over London and this is the best by far.

Locale, servizio e pizza buonissima!

Jack was incredible! Just went in for a casual booking only ordered a few starters and a few drinks ended up staying for a few hours because the service and atmosphere created by Jack was wonderful! Credit to all the kitchen and other staff. Food and drinks were lovely and venue comfortable and clean! Thank you!

The deliveroo rider not deliver the pizza to me. The order number #4713

Such a great evening with friends in Croydon. All the staff were welcoming, friendly and attentive. My friend ordered a leggera and got a classic, but the woman who'd taken our ordered remembered us and brought a salad on the house. I do like the dolcetta options, allowing a small taste of indulgence after a pizza, when a full dessert would be too much! A big thank you to the chefs as our pizzas were perfectly cooked. We always have such a relaxing evening here.

Exceptional service today from the team, we came in with our three young children and they could not have been more accommodating and welcoming. Blown away.

Food was delivered to table at a reasonable time. Pizza and starters were tasty, hot and fresh and I actually polished off the lot (which is a first for me)! Staff were busy but still managed to provide a high standard of service. Well done 😋

It was OK. Nor busy at 1pm on a Friday. Ambience was a bit lacklustre. Staff were happy and helpful. There was just no atmosphere to speak of

Always lovely friendly service from the staff here.

Food was excellent with good vegetarian options. The staff were very friendly and accommodating. Nice, relaxed atmosphere

The staff appeared to be new and not fully trained. So service was a little haphazard. We didn’t mind this too much as everyone needs time to learn. What we did mind were instructions being yelled across the restaurant by the waitress to the waiter in training. And the emphasis and attention was definitely on the takeaway trade. Delivery drivers were attended to whereas the actual customers in the restaurant were served in between attending to the delivery drivers. Poor customer service. Leaving the restaurant was made difficult by a delivery bike halfway across the door.

Nice Good service, pleasant food, Malbec wine, nice Peroni beer. Very child friendly, which is a breath of fresh air compared to many restaurants. Quality ingredients, good selection of beverages, quite fast with food being cooked and served, which we liked. Toilets clean though a bit smelly - could do with more disinfectant or something to clean away the stale smells. Recommended. Yes!

Lovely place, staff is kind and professional, we were well looked after, food was quick and very tasty! Recommend!

Went here last week with my sister. We had such a lovely time, the pizzas were banging and the garlic oil with it yum! We were served by Cat (shown on receipt) he was so nice and made sure we had fun, will defo visit again.

They shouldn’t call lasagna the dish they serving there I couldn’t find any meat there plus that was tasteless 😐

Ordered on deliveroo, £7.00 Fill the box up you absolute tight gets. 7 quid for what is probably 1 slice of cheese. Taking the pi$$

A great place to pop in for a meal with a friend. It was fast, efficient and the new refurb and more soft furnishings mean that the thing I used to not enjoy about Pizza Express has gone away - it was always noise and the drop of a knife would be a clattering conversation stopper. Not any more. Now it's much more cosy, and it's quiet enough to have a good conversation, hear each other, yet feel the privacy of not sitting on top of each other. The pizzas were good, and arrived within minutes of us ordering. Tasty and fresh, and with so many options it's easy to recommend this for a night out with friends. Probably not so much for a full on romantic meal.

Our family visited this restaurant tonight to celebrate my youngest daughters 10th Birthday with 4 of her friends. The manager was absolutely brilliant with my daughter and her friends who were very hyped up from just having come from flipout. She even danced with them! They all wanted to hug her when they left. The food was by far the best I've ever had in a pizza express, extremely fresh and the service was very efficient and attentive. It was without a doubt the best managed pizza express I've ever eaten in before. Everything was perfect, I was genuinely so impressed.

Had a great lunch with a work mate yesterday. Both of us had exactly the same; Squid for starters, Pollo ad Astra pizza for mains...excellent ! Friendly staff and efficient service.

Manager (lovely lady from Spain) best host I've ever seen.. my daughter is learning Spanish and she encouraged her to speak it. Food fab.. I'd recommend the pesto pasta.. would defo come again..

Best Pizza Express I’ve ever had, service and food was amazing!

Me and my daughters love coming to Pizza Express. The service is really good. I would definitely recommend the place for price and quality.

Very good service, food as expected, atmosphere is okay

small Pizza for 12£ and laughably small tomato + mozarella for 8£

I came in with my friend for a table of 2. Was greeted by heeba. She seated us and took our order and had a great experience. She talked us through the menu and helped us. Very good costumer service from the young lady would be coming back here in the near future. Thank you heeba

It was good! Took my lad here and he yammer that Pizza down before it had time to cool down. Will defo come again

Always enjoy coming here. Find delicious , hot and fresh and service is friendly . The team here always go above and beyond to make us feel settled and welcome. I always come with friends and my children (3 and 1) keeping them entertained is always tricky but staff always chat to them and keep them happy. Always a bonus to feel comfortable and welcomed whe little ones are about xxxx