Pizza Express in Kensington and Chelsea

I was greeted with a very welcoming " Hi, Hello!" from Esma, who offered us the best service ever!

Pizza express needs to sort out staffing issues but by no means any fault of the current working staff. They are just swamped

Very welcoming ordered online for collection Anna was great made sure order was correct 5 stars thank you

Delicious thin crust pizza and the spicy sauce with dough balls is delicious as well. Conveniently located in Chelsea market. Many vegetarian options including vegan.

Great value private venue downstairs for kids parties. Kids loved the pizza making and enjoyed the space for dancing and games and we brought our own music. Anna the manager was super helpful with the cake and decorating tips, and was great at entertaining the kids with extra games ideas. Have booked two parties here and will book again for other events. (It’s a better venue for kids than the Kings Road branch).

I’ve been coming to this Pizza Express for 30 years and it’s the best branch of any I’ve been to. The service is always fantastic, they’re attentive and friendly and create an enjoyable and relaxed environment. The chefs are brilliant and it’s a lovely place to spend some time. I highly recommend

Daughter is addicted to dough balls. Anna was so lovely and helpful. Every time we come from Australia it’s a must. Childhood memories! ❤️❤️

My favourite restaurant ever. Dough balls are the best and Anna gave us the most amazing service. 10/10 will be back!

Visited today with Mum, food and service faultless. Will visit again soon!

Thank you for your timely delivery and the pizza was vreat

Dined with a friend yesterday, really good experience

Pizza was delicious! Anna is very professional and friendly

Worst service I have ever seen. Aggressively putting plates and cutlery, particularly the young lad with Curley hair. Food was really bad compared to pizza express. Wouldn’t recommend to my least favourite person

A good place to eat at a reasonable price.

The staff were unbelievable, really kind and helpful, but to be honest, it was the best pizza I think I’ve ever had on PizzaExpress

We had a great experience. The taste of the pizza was really delicious! Will definitely be back.

One of the first Pizza Express restaurants in London.. really excellent service from efficient friendly nothing too much trouble staff ⭐great menu with lots of vegan vegetarian choices...well presented yummy food also good wine 🍷it's definitely a 10 from me! If and if I had to criticize the temperature is a bit on the cold side 🥶

Great Pizza as always. Service is 'meh'. Atmos is nice.

¡COMO SIEMPRE UNA COMIDA TAN DELICIOSA! ¡Yipeeee! Recibí la comida para llevar más rápido de la historia y sin embargo, era tan delicioso! El personal es siempre tan amable y servicial! ¡Especialmente Anna! ¡Es muy amable!

Anna is the best server!!!5stars !!!

Go to this place all the time with my friends, great atmosphere and amazing staff, excited to go again!

Visited with a school class on 15.01. This Pizza Express is great. I work for a local school and Pizza Express allow classes to come in (free of charge) to learn about kitchen health and safety and ingredients. The children can prepare and cook their own pizza too and take it back to school. The group was run really well and everyone had a fantastic time.

Party of 3 arrived at 12.30, at which point restaurant completely empty. Placed an order, 3 starters, 3 mains and drinks. Service good but unfortunately 1 pizza did not arrive, which we had to draw attention to. 10 minutes later said pizza arrived with no explanation or apology, which was surely the Managers job for the reason which was hardly down to a busy restaurant How Pizza Express think this is acceptable is beyond me! Will be rethinking another visit.

Nice pizza express branch. Worth downloading the app as there are lots of freebies and discounts to be had... we saved £25 off our meal for four!

Amazing food and service. Andrea was class !

We visit this pizza express quite often. Anna is always fab! She is very polite and profesional.

This branch is excellent, and our pizza was delicious. The truffle mushroom pizza we had from the new menu was amazing. I have no complaints about the atmosphere or the quality of the service. Using their apps is also very convenient and user-friendly.

Good quality, great tasting pizza!

Two months ago I booked my son's 8th birthday party at Pizza Express (363 Fulham Road) with 16 of his friends coming. Three days before the party I received an automated email saying "YOUR BOOKING HAS BEEN CANCELLED". I called the 'manager' who sounded very unqualified for the role -- in a deadpan manner he said he didn't have the staff. The restaurant will still be open though, so it sounds like he decided to prioritise other bookings. He didn't seem to care that a child's birthday party would need to be cancelled. Incredibly disappointing. I have since spoken with friends and they have said that it's a terribly run Pizza Express in other respects too. Avoid at all costs!

Felt like a children’s playground

Entire order arrived freezing cold very disappointed

Very very good! Friendly staff and delicious food

Anna and Andrea were amazing. Had a wonderful pizza and great service. 10/10 - would recommend!

Always love pizza express, pizzas are delicious and they had an offer on as well....

Hubert and Anna were excellent! We had a fab (adults) pizza party! Great hosts and a fun time for all! Great for team building!

Many thanks to Hubert and Anna for the team building pizza party. Great teachers!

never received order. phone number on the app was incorrect as well

We had a football team and parents (~40 people) and our server Joanna was absolutely amazing! She was very patient, accommodating, and funny!

Anna was amazing with our large group ;)

Great food and wonderful service from Anna!

Anna provided our large group with excellent service and the food was wonderful!

Anna was awesome for our huge groups! She worked way too hard for us!!

Maria was busy yet so attentive. Fiorentina was top. 11/11!!

Tasty food and very friendly staff

Most friendly and helpful staff, and the food is always tasting amazing and fresh. Special shout out to the young waitress with the blonde curly hair

Amazing and attentive service! Huge thank you to Andrea and Anna for being super helpful and kind!! Highly recommend !!!

Great service exquisite dining and it wasn’t very busy so we had a splendifulous time

Positioned on a corner, the restaurant is one of the smaller outlets. Downstairs toilets are a little small and damp floors (not through cleaning). Also downstairs is a private hire/overspill room. 10 minutes walk from Stamford Bridge/ Fulham Broadway Station. Service was swift and polite despite being busier than usual for the time of day (due to SoccerAid) nearby.

Had a really fun time! Our host Anna was super welcoming :D

Did the pizza making course with Anna - she was amazing ! Enjoy the Prosecco 🥂

Anna was lovely when doing our pizza making activity!

We had a pizza making party here with Anna hosting, she made the afternoon brilliant and kept us laughing the whole way. Thank you!

Great pizza party Anna is amazing

Anna was a great host for our party!

Anna was a great pizza making instructor!

Superb food, tasty Italian dishes and excellent service. Highly recommended if you in the area.

Prawns starter disappointing as they were tiny prawns and not many of them. Otherwise was nice

Thanks for great pizza at a great price.

Wonderful lunch at pizza express. In particular our waitress Anna was phenomenal and incredibly welcoming. She in particular made our experience fantastic!!

Virassha served me here and service was 10/10 , super welcoming , quick and efficient , I had the bruschetta and the pollo salad both lovely , shame they changed the salad slightly as the dough sticks they used to serve it with were amazing . I had a lovely experience and Will definitely be back .

Great experience. Were seated at the table we asked for. Were also given the allergy information folder to make sure our food did not contain any ingredients which could give us an allergic reaction

Just had one of the worst meal in this restaurant, food was not good, sent back starters and waited fifteen minutes to see if they come hot No, told them to cancel and half way eaten the pizza they turn up. Asked for beef pizza and found chicken mixed in with beef, also pizza was just warm. Have eaten here many times, has had a change of staff and it shows.Manager hid in the back, would not talk to the customers

It is Pizza. It is express. Good for last minute and kids food.

The thinnest pizza I ever had and it held all the toppings! Great service and very friendly

Andrea gave us nice service. He was kind and very accomodating. It was very nice of him to have offered us a discount.

This pizza express has scammed us out of 3 pizzas as I ordered on just eat and no food came… and when I called they hung up the phone. £68 worth of pizza and no order just eat are now looking into the restaurant

Called restaurant and they said order wasn’t received, then order said delivered, they obviously scammed me out of a £68 order! Disgusting do not order from here

The best pizza express. Especially the pizza and the service. Thanks so much ILJA

No longer - “Still the best pizza restaurant in town, great service as usual“ It is now the worst. Service abysmal, atmosphere zero, staff useless. I have been going to that same restaurant for over 50 years. Now it is terrible. Never again. Staff rude, useless and idle, no wonder it is empty. Horrible experience. PE staff used to be the best anywhere. How have the mighty fallen. And don't get me started on the app/ loyalty scheme /Tesco voucher business. Doesn't work - pathetic.

food arrived after over an hour, cold and missing ingredients.

Always come here with kids and have nice experience. Food always delicious.

Dry, burnt pizza. What does it take to get a decent pizza in South Ken?

Lovely. Only gripe is they took along time for our drinks to arrive but the food was lovely and service was good otherwise. We had only 1 other group in the place which was perfect but when busy I guess there would be more of a wait.

Great food and very friendly service from Ana and the rest of the team

Great menu for kids. Nice layout. Open, airy, bright and spacious

Food was absolutely top notch as was the service. Fantastic

The food is always good but the staff are spectacular. Very nice and accommodating. Special thanks to Jolanta for being such a wonderful and helpful asset to this restaurant!

2nd attempt ordering from Pizza Express,as one nearer me, order was cancelled.By whom don’t know as they said they don’t do that.Earlier an order from elsewhere,was awful,hence wanting to order elsewhere.La Reine,was lacking bit more cheese,and hardly any ham also.Calamari bit greasy,more crispy, would have been nice,and bigger wedge of Lemon. Choc fudge Cake, should be refrigerated,as top was all over inside box.Rubbish evening of food.

Not what I was expecting, tasty but the pizza was a bit messy. Calamari was like warm temperature, hard and chewy. Not great for £26.11. Plus their chicken wings were out of stock but still charged. Not impressed and probably won't order from here again.

خبر بالثوم جميل البيتزا مارجريتا حجمها متوسط وطعمها متوسط سلطة سيزار جميلة واطلبها من دون بيض وسمك انشوفي.

Just eat side - no problem. Delivery was on time. However, Pizza the main item was missing. We called the restaurant and they kept saying - call just eat - they will contact us. Basically saying that we should not contact them. In the end - he admitted they didn’t place pizza in the bag and stopped blaming the driver. Very unprofessional attitude from Pizza Express.

My favourite pizza place at the moment! Their pizzas are incredible good

Pizza tasty but for this price you can get twice of the size same Good pizza from dominos

Very unprofessional stuff very disrespectful. I didn’t expect this from PizzaExpress stuff, I and the family never go to this pizzaExpress again,

The women with hair band needs to change her attitude immedietly! Horrible human being!

Great pizza, great service and great seating with the side bi-fold doors open. There was a kid's party downstairs but you wouldn't have known.

Tried the new La Cubana pizza - Havana comes to PizzaExpress. Zesty, marinated slow-cooked pulled pork with garlic, herbs and a hint of chipotle chilli, tomato, mozzarella, roasted peppers, tomato & red onion salsa, fresh coriander and lime. Had the Romana version - very tasty and moist, will order again.

Since my local Pizza Express Restaurant in Fulham Broadway is shut down, i went to Fulham Road Pizza Express on Fulham Road. I was pleasantly surprised at how large the restaurant was. I will patronise the restaurant again as I enjoyed the food and service.

Brilliant - hot and the best pizzas

Pizza topping was not on gluten free pizza and onions were on the pizza when requested for these to be removed

Another lovely lunch today. Consistently good. Service very relaxed and friendly.

Ionut was an excellent server, had a very lovely evening after a long day

Amazing team. Anna was wonderful

Pizza express is a nice chain and generally consistent in food quality. The service on Fulham Road was good. Ambiance is good.

Came here while visiting someone in hospital nearby. Ordered two pizza and had only finished half and had to go back to the hospital. Asked to takeaway the rest and explained I didn’t expect to take long and have to run. He said if you want quick food you should go McDonalds. Shame on him for trying to belittle me. After I made it clear it was unnecessary he was super nice. But the damage is done. Chefs were lovely though

I can say that he is the best courier in just eat. He was very kind and understanding. 🙏🏻🙏🏻

Ionut is the best !! Good service !!

Very polite and good service Ionut

Ionut was very nice and helpful to us, great service

Driver was excellent !! One of the best. Courteous, professional and excellent rapport.