Pizza Express in Dacorum

Waited an hour and a half for main meal. Pizza is supposed to be ‘fast food’ They were too busy doing takeaways which they were prioritising. Kids were starving! Won’t be going back anytime soon.

Nice food but gave me normal noodles instead of rice little disappointed but they was still nice

good food and always early delivery

3 hour wait only to be delivered cold food. Refund wont be in my account for 2 weeks. The whole process is a joke and as a restaurant manager if i treated my guests like you have i would have the meal thrown at me. Easy to have no customer service or competance skills and hide behind a computer screen

food was late and cold. missing items from what we ordered!!!!!!! customer services when I phoned up was non existent and all they could say was they was sorry!!!!! we paid by card and as soon as the so called restaurant received the money it was like they didn’t give a damm about customer service at all. I’m disgusted at the lack of service will NEVER ORDER from here again.

Food was cold on arrival. Sweet and sour sauce was like vinager. Sweet and sour chicken balls tasted powdery. Wouldn't order again from here. Will order from my regular place in future. Waste of money, most of it went in the bin

Cold food , poor quality , wouldn’t order again . Sorry

Terrible food. Very low quality ingredients and no care. Noodles half crispy where they've been burnt and half soft. Chicken looked like something that had been aborted.

Food was lovely as usual however ordered chicken noodle soup for the first time and it had leaked all in the bag so didn’t eat for 10 minutes after having to clear the mess up. Food was 5 minutes late and took 1 hour and 20 minutes to arrive but we were given this delivery time.

I wasn't expecting my much for the price but it was was honestly terrible. The meat and rice was cheap and badly prepared. The vegitables were colourless. I threw it away.

As always the food was excellent.

excellent food as usual, I am happy to recommend orient express to all.

Order was late but spoke to owner and he was lovely

superb! first time customer, but definitely will not be the last. thank you

Really nice better than chinese in Chesham

Great as usual and prompt delivery! :-)

Brilliant as usual! Food is amazing portion sizes are big, partner was very pleases with his duck! Thankyou :)

Do not order from this place . 2 hours and no food and rude customer service

This is the first time we have ordered from here and wow we were really suprised! It was all lovely, such great value for money abd the portion sizes were really good, delivery was really quick too! Would highly recommend this Chinese! Will definitely be ordering again

Hour and a half wait, also on the expensive side for a Chinese takeaway... all of which is okay if you can deliver on the expectation after that kind of wait and paying higher prices for the food... which is where unfortunately this take away falls down. The food was stone cold and taste wise pretty much un edible and ended up having to throw the majority of the order away!! Also don’t get tempted by the sound of the banana fritters for a desert. They’re extremely soggy and taste as if they’re deep fried in the same oil as the chicken balls etc, One of the worst Chinese’s I’ve had. Won’t be using ever again!!

apparently the system didn’t send the order. driver couldn’t find us.

Excellent quality. Really good food

Good food. Arrived exactly on time. Will use again

Our first time ordering from here, so impressed. Delivered to Chesham on time, hot and fresh. Delicious!

We ordered for 4, the food arrived 20 minutes early and was piping hot. Pretty decent.

Very good, collected on time. Food not to greasy. Very delicious

Tasty on time and great service.

The food was very good, especially the Beef in Blackbean, just the right amount of chilli. It was also still very hot, and did not need warming up. Overall a very good meal. and I would order again.

Food was lovely, first time ordering from here. However I was disappointed that the food was only warm on arrival.

Just moved into the area, so was first time ordering from this Chinese. Food was good, only thing I would say was that the chicken balls wasn’t cooked enough for my liking. Also the Spare Ribs was extremely fatty, and I didn’t like the taste of the coconut milk in the curry sauce. Apart from them issues, I enjoyed it and would order again Bering in mind them few issues.

food was alright. was and hour and 45 minutes late. was told 10 minutes after an hour. after 1 hour and 20 minutes. they had taken the phone off the hook so it was impossible to find out how long it would be. I. the end I had to drive down to be told that it had just left.

Understaffed, prawn instead of chicken so ruined my wife’s meal - couldn’t get through and couldn’t get an answer. Too salty so was up half the night dehydrated.

Food was just bad. Ribs were gross.

Had to wait over 10 min when I arrived. One of the dishes was wrong

Had to wait over 10 min when I arrived. One of the dishes was wrong

forgot my drink however did return on way back from other deliveries and drop to me

forgot my drink however did return on way back from other deliveries and drop to me

Ordered before 6.00 p.m. Told delivery would be 7.10 p.m. It did not arrive, so phoned after 20 minutes. Abject apologies offered and told it was on its way. After another 20 minutes we phoned again. More apologies. Eventually food turned up. It was tepid and one of the main dishes (£4.80) was missing. It was only because our usual Chinese takeway is closed on a Tuesday, we ordered from Orient Express. Never again.

Ordered before 6.00 p.m. Told delivery would be 7.10 p.m. It did not arrive, so phoned after 20 minutes. Abject apologies offered and told it was on its way. After another 20 minutes we phoned again. More apologies. Eventually food turned up. It was tepid and one of the main dishes (£4.80) was missing. It was only because our usual Chinese takeway is closed on a Tuesday, we ordered from Orient Express. Never again.

Ordered the Thai food wasn't great. The coconut milk in the curry was had bits in it and not much flavour. Noodles and rice was ok, spring rolls lacked taste.

Ordered the Thai food wasn't great. The coconut milk in the curry was had bits in it and not much flavour. Noodles and rice was ok, spring rolls lacked taste.

Great quality food. Party of 8 happy all round with the food. Ready bang on time for collection. Will use again.

Great quality food. Party of 8 happy all round with the food. Ready bang on time for collection. Will use again.

came in here a while ago, wasn't going to write a review but I complained at the time and no one has got back to me yet. to start off with the place was very noisy with kids, getting up from their tables and messing around, the staff should have said something. waiter ages for someone to even get to the table and when they did it seemed like they didn't even want to be working there, I understand everyone has off days but this is the customer service industry. on top of that food was overdone and bland, left most of it. my grandchildren left hungry so we ended up getting a takeaway. come on you can do better.

Food is cold and also my order is wrong...

Food is cold and also my order is wrong...

I'm usually very happy ordering from here but this time it took over 2 hours to arrive. When I called to chase the man on the phone was quite rude said they were busy and hung up! When the food arrived they had forgot the pancakes for the aromatic duck so had to come back

They actually delivered an hour before we wanted the food, we asked for a specific time!

Fast food is meant to be fast, not one hour and forty minutes to be delivered.........and very poor quality, small dishes. Will not be using this takeaway again.

Food was lovely, fantastic amount of good quality chicken breast in the black bean dish. Took 1 star off as Duck was not crispy! I love the crispy skin but it was completely soft. Fab duck meat though. Would order again, just crisp the duck up next time please :)

Superb delivery & food excellent as always...

Order was 30 mins late, food was tastey but not very hot and the prawn crackers had been cooked in old oil, they we're not nice at all. In all poor compared to previous orders, very disappointed.

Wasn't up to the usual standard, disappointed. Would be hard to recommend based on that meal

Drink that was paid for wasn't in delivery Beef dish was inedible

Fantastic value for money and extremely delicious. Only complaint is its closed on Mondays!

Everything was good although the sweet and sour sauce was abit bland and watery but otherwise good job. 😁👍🏼

Normally it's one of my least favourite Chineses however this evening they delivered fast and it was cooked well, I may order from here more in future and a please tell delivery driver made it all the better real gent ! Good job guys

Great food, prompt delivery, really good service.

The delivery was 20 mins late but it was Valentines so imagine it was an extra busy night. Also my Pad Thai was chicken not prawn but still delicious!

had alot of takeaways from here, excellent service every time

Lovely food and fast delivery will definitely order again!

Wonderful - beat every expectation.

Very tasty and of good quality. Very happy. I would recommend this takeaway.

Arrived as scheduled although it was a long wait. Food was good & still hot.

Meal was ok but I never got the prawn crackers I ordered so I'm a little disappointed to be honest

duck was amazing not sure on mini rolls but i really enjoyed it thank you

Great food and fast delivery. Carried out my request as asked

Ordered and bought half a duck. I received a small quarter of duck. Not happy

Great food. Delicious as always but if busy, delivery slot is not guaranteed - ours showed 'delivered at correct time' but we were still waiting - was actually 40 mins late.

Very good meal delivered on time and hot tha'ts all you can ask

I always order from here and usually love the food but this time was awful. The house special noodles tasted uncooked. They tasted rock hard like straw and the beef felt far too soft it wasn't ready yet. I am disappointed.

Amazing food as always but added time to delivery! Still really recommend

Lovely food, turned up early which is always nice & was good and hot.

Lovely tasting but a bit cold Had to zap in the microwave

The delivery was within 10 minutes of the stipulated time, so perfectly ok. The food quality was excellent, and piping hot. We had ordered a quarter of crispy duck, but it came with only 6 pancakes, which was insufficient, especially as we had also ordered a meal for 4!

Delivered within 20 minutes whereas the indicative time was an hour. Not a major problem but I had preferred a later slot.

My food came cold and missing an item the item missing cost £5.10.

Good food at a reasonable price - would order again. Beef dishes were lovely :)

£2.50 for a handful of prawn crackers is quite steep when you get them free everywhere else, but apart from that, we loved our takeaway, we enjoyed everything, it was all really tasty and good portions!

Delivered on time, food good, a little condensation had made one of the paper bags go soggy, but it did not really affect the meal.

The food used to be so good from here. It's really gone downhill food wise.

Came 15 minutes early all great.

As always this is the only Chinese takeaway we will order from. Not only is the food 1st class, delivery is very fast and the service is superb.

Food is always pretty good but disappointed by a delivery over half an hour late and the restaurants response to it 😬

Very good local Chinese. The best I have found in Berkhamsted.

Excellent food and fast delivery

food has not arrived! they lie!

Food was delivered stone cold we had to reheat it before we could eat it

It was delivered before the estimated delivery time. We have not has a bad meal from there. Would highly recommend this take away!

V good and fresh meals. Delivered in 30 mins ! Superb.

First time used your website. All excellent.

Not great food and took over an hour to be delivered...

The set meal for 2 was nice. The chips were horrible. Delivery took longer than normal tonight

Really good food and arrived super-quick

Arrived about 30 mins earlier than said and was lovely and fresh and not. Really enjoyed every mouthful!!!

Second time ordering take away via Just Eat. Really pleased with a tasty meal and delivery service. Thank you.

Took two hours to arrive. Wasn't worth the wait.

The 'quality' of the food seemed ok, but I just didn't find any of the dishes we ordered particularly tasty - for me I found it a bit bland.

Best Chinese takeaway in berkhamsted, we always order from here

Cannot rate takeaway service as we did not use that