Pizza Express in Redbridge

The service from Olga was excellent. She is always friendly, attentive and professional. The food was delicious but the dough balls were disappointing. They have shrunk in size drastically.

Olga & Natalia were absolutely perfect, very friendly and smiley, awesome service and speed very happy with this branch, perfect 🌟🌟🌟🌟🌟😃👍.

Nice food friendly staff a special Alex, he's the best.

Not bad pizza, but for the standard price, you might expect a bit more (had odeon plus so got a discount). Decent ammount of choice, but not much description on the menus about certain dishes. Staff were all friendly and helpful and seemed well trained to work with children. Not a bad choice for after the cinema or if you can get a discount.

I took my SEN class and we had a great time making our own margherita pizzas. Olga was great with my students, as was chef Iqbal. They all felt comfortable in the environment and loved their pizzas. Thank you!

The family enjoyed coming here, waiting for pizza express to do a meal deal which allows kids meals with adults pizza which would make us visit more often

It takes too long to prepare delivery. I ordered a pizza at 6 pm and it was delivered at 7:45 pm. In other words, you only pay attention to in-person customers. If you can't handle delivery, turn it off for that.

Very disappointed for this place a team was so rude because they don’t know how to handle with my issues , they send me the wrong order and I call several times in the store and answer me after one hour and the person was very angry screaming and they didn’t lessen my problem and was worse conversation . I never order again.

Terrible customer service, staff do not even acknowledge you and was overcharged for things individually when we opted for the family deal. Ordered olives and did not even receive them, when asked to take them off the bill, we were given a flat ‘sorry about that’

This Pizza Express is located on the high street of South Woodford and is a 10 to 15-minute walk from the underground station. The decor feels a bit worn, with the upholstery appearing tired. The staff can be slow to ensure tables are clean. Service is also quite slow, as we waited ten minutes to be served. The private room area for events can become quite loud, as it is not enclosed. Once seated, food and drinks arrived promptly and were well presented. The pizzas were good and flavorful. Prices were reasonable. Overall, it was an average experience that needs some improvements.

This Pizza Express is located on the high street of South Woodford and is a 10 to 15-minute walk from the underground station. The decor feels a bit worn, with the upholstery appearing tired. The staff can be slow to ensure tables are clean. Service is also quite slow, as we waited ten minutes to be served. The private room area for events can become quite loud, as it is not enclosed. Once seated, food and drinks arrived promptly and were well presented. The pizzas were good and flavorful. Prices were reasonable. Overall, it was an average experience that needs some improvements.

Many thanks to Francisco and Natalia for finishing our daughter's birthday the perfect way with a stunning presentation chocolate brownie..really appreciated!

Always good pizzas here, good service at South Woodford 👍

Thier Canaloni dish taste had been changed. It used to be thick,creamy with tomato sauce topped with lot's of cheese.This one was nothing like the old days.

nakai was a great server, very kind and polite and the food was great

Server was Nakai and she was so lovely and helpful

We had a very enjoyable meal. Great service and wanted to say thank you particularly to our waiter Alex who went above and beyond to make our evening special.

Safa ran our kids party like a real pro - loads of crazy 6 year olds had the time of their lives! Parents had a good time too!

Great pizzas! Great service by Rachel x

Kind and friendly staff; good food (:

Thank you Safia for your amazing service. You was very friendly and professional and attentive.

Booked a table here for it to be cancelled without warning or reasoning, waste of time

Thank you so much to Safa our wonderful host who ran a pizza making party for 15 lively 6 year old kids! She was attentive, enthusiastic and so thoughtful, would recommend to all without hesitation. The booking process wasn't great, minimal communication and was given the wrong information regarding duration of party (2 hours) and that parents weren't allowed to stay and not much detail on what was included (surprised to know all the children got ice lollies too for dessert) but it was fantastic on the day. They learnt about the pizza ingredients, there were halal options, they each got a chef hat and made their own pizzas which were delicious and got to take the leftovers home in a box each. Safa made sure we had opportunities to take photos of the birthday girl and she entertained them with games whilst waiting for the pizza. Weather was great and the kids could go into the little garden at the back in between. Many thanks again to Safa.

We had a pizza party for one of our kids here and had loads of fun. Safa was our host and did a lovely job taking care of 15 lively kids who all had a really fun time! The booking process can be improved - it was difficult to get through, and we were told strictly no adults and that it was a 90mins booking. Turns out we could have adults and it was a 2hr booking (nice surprise but weren't able to take advantage of it). It's a lovely space to host a party and all the kids had loads of fun!

Louis gave us an excellent service. With the biggest smile 😃

Safa served us & she was absolutely outstanding. She was genuinely attentive & did things unique to each of us. Nothing was too much trouble. She was smiling throughout & added to our experience. Pizza Express is lucky to have Safa.

Excellent service from Louis. He was very friendly towards my kids!!!

Alex was amazing! Super helpful :) great service thank you!

Everything is great! Actually Alex is very kind and friendly person, thank you so much Alex Pizza Express 🤗

Safa was great with her friendly face and so helpful today. Lovely to see her chatting and engaging with all customers

Safa was amazing!!! Such brilliant service and made our evening. Food was great too. Best, Zain

Safa was amazing and so friendly

Far too expensive, £15 for a tiny pizza! Olga the waitress was friendly and helpful, though.

We were invited to a birthday party. My little girl enjoyed it . Well done with organising great events for kids .

Just recovering from a bad case of food poisoning thanks to our Valentine’s Day take away from here. First we got completely the wrong order then an hour later our meal came. I was the only one who ate all the spinach and the only one who was violently sick all night & day. The carrot cake for £8 was not acceptable and nothing like their photo advertising it (see attached), the dough balls were not marked vegan like they should be so weren’t eaten (see attached). Manager wasn’t interested and just referred me back to customer services. Completely unacceptable. Will not be returning.

We had our twins girls pizza making party this afternoon at the South Woodford restaurant. Our party host Safa was superb from start to finish and made for an excellent event.. thanking the whole team for a great afternoon.....

Wonderful lunch at Pizza express. Very efficient service by Louis and overall a lovely meal. Always a great place to come and will for sure be returning.

This restaurant does not answer the phone. I tried to call them 11 times. Update: They still don't answer the phone. This means it's impossible to inform them of dietary requirements for an online order.

I recently had the pleasure of dining at PizzaExpress in South Woodford, where I was fortunate enough to be served by Alex. His exceptional service transformed our meal into an unforgettable experience. Alex’s attentiveness and genuine warmth made us feel truly valued as guests. Not only was his service impeccable, but Alex also sported a fantastic beard that added a unique charm to his persona. It somehow made the dining experience even more enjoyable, adding a touch of character and distinction. Alex anticipated our needs effortlessly, provided insightful menu recommendations, and ensured that every aspect of our meal was perfect. His professionalism, combined with his friendly demeanor, made our evening special. I highly recommend requesting Alex as your waiter when dining at PizzaExpress in South Woodford. His outstanding service and charismatic presence, highlighted by his remarkable beard, will undoubtedly enhance your dining experience.

Fantastic and charismatic service by Olga, thank you so much for a lovely afternoon!

Food was great and Olga was extremely personable and helpful.

Olga was brilliant. - food delicious - great service. Thank you

The food was great! Quickly served and delicious. We were served by Olga, who was really lovely and helpful.

Great place to eat amazing service as always from Olga

Best Pizza Express in the area! We visit often because of the amazing, friendly staff and lovely, warm atmosphere . Olga and Alex are incredible 10/10 thank you

We had a birthday party here for my daughter with ten girls and Safa was the best waitress we could have hoped for. She immediately looked after all the girls, making sure we could relax. She was extremely helpful, going above and beyond to make sure we had everything we needed - sorting out the cake etc. Her excellent service made the whole experience super positive. Thanks Safa!

Absolutely amazing staff and the food is delicious. They were so professional hosting our party of over 40 with the most delectable and fresh pizzas. We all loved the food and service and can't praise the amazing efforts of all the staff. Will definitely recommend this place to all. Thank you soo much

Pizza express south woodford staff are always welcoming and attentive. We visited again today after a movie and although we were a big group of 10( adults and kids) and no booking, Alex was very friendly and found us a table and made us feel comfortable. Good pizza and great service. Thank you!

Excellent lunch and incredible staff! Alex was beyond helpful for our additional needs and we cannot thank him enough!

Food was cold. Food was ordered at 19.50 and delivered at 22.23. Delivery time moved later and later multiple times

Brilliant experience here every week! The staff always go above and beyond to make sure everything is up to standard! A big shout out to Alex who is always so patient and kind with our family!

Best service by Alex for my sisters birthday. Food was great.

Alex & the other staff are always attentive and pleasant & make the meal a quality experience

Top meal as always - shoutout to Alex who always goes above and beyond with his service

Our waitress Olga was very friendly!

Olga was great. An asset to Pizza Express

We were served by Olga. Very friendly and helpful. Food was very nice!

Olga is a fantastic waitress - she is super professional and very knowledgeable and friendly. She always has a warm welcome for us and is so hospitable. She should be promoted to a manager as she has the gravitas for this and much higher! Lovely meal served with care and dedication. Thank you Olga

Olga is just great. So friendly and makes sure our meal is perfect every time

Excellent service as always from Olga. The food is good but the service is exceptional. Olga remembers our orders, likes and dislikes. She's a credit to the Pizza Express franchise and is deserving of development within the company.

Un gran lugar para almorzar con amigos. Como siempre, Olga estuvo muy atenta y como era el cumpleaños de mi amiga, trajo el postre con una vela de cumpleaños! Llevamos años viniendo, siempre impresionados con el servicio que recibimos de Olga y este almuerzo de cumpleaños no fue la excepción.

Lovely lunch, great value kids menu and fantastic service from Olga

Olga made our visit very enjoyable .. Thankyou

The best lunch. Thanks so much Olga! Such a great waitress.

Olga is wonderful! She’s always so attentive and charming and adds to the atmosphere of the place. Pizza is always good here and it’s an easy food choice in South Woodford

Great after cinema dinner and fantastic efficient service from Olga our waitress!

Food was fantastic And Olga been sweet.

Southwoodford Branch Olga was really friendly and caring . Really happy with her friendly attitude and quick service to our table .

Olga was great I suggest you to come here asap

The food was essentially good, but was delivered so late after it was cooked, it was stone cold. This spoiled our enjoyment of our meal. I am not sure I would ever order from you again.

The South Woodford branch is under new management since we last went. They have destroyed this restaurant for us. We used to go regularly but will be going to Zizzi instead. There was not enough staff. Food took ages. Mine had 80% of the toppings on one side of the pizza. So, presumably they were thrown from a distance. The egg (fiorentina) was rock hard. They took half the finished plates and left the rest. We gave up ordering desserts, despite them being included in the kids meals. Got sticky toffee puddings and ice cream from the nearby supermarket instead.

Food cold and a whole meal missing very upset children

Restaurant didn’t pick up the phone when I tried calling. I called up to 6 times. Delivery time kept getting pushed back and was up to 40 mins late. Food arrived cold and wasn’t sliced.

left dough sticks x 2 out of the order

FOOD WAS ICE COLD WHEN WE RECEIVED IT. We had to microwave it to heat it up.

Horrible. Ordered delivery, buddha bowl had no dressing and no hummous. Same with potatoes. Pizza cold (i live 7 minutes away). A weird looking long plant inside my Buddha bowl. Disgusting and disappointing. I tried to call back the restaurant more than 5 times and nobody picked up. Worst pizza express ever.

Pizza arrived ice cold (and I mean cold, not room temp!) and uncut

Me and my wife went to this branch yesterday after a very long time. None of the staff seems interested in serving us. All staff was very slow! Pizza tasted like cardboard. Desert was the only good thing. We opted for the 3 course festive menu but when the bill came we were charged full price even though we mentioned to the waiter multiple times we are choosing the 3 course festive menu deal. We haven't been pizza express in a very long time and this experience doesn't make me want to go back there, any time soon!

Nice little restaurant. The waiter who served us was very friendly and welcoming.

Went as a big family dinner and it was so chaotic for me to deal with it so Alex and Natalia were my knights in shining armours honestly!! Alex was super lively, super helpful and super accommodative to every single person who was there! Not enough words to thank the team for their help! X

Thank you for delivering to these brave young trans activists protesting outside the health secretary’s office!

Ordered from here, pizza took over an hour and was stone cold when delivered

Ordered two pizzas to serve my guests for my birthday party and one of them had 1/3 of it empty, no ingredients, just dough and ketchup. Very poor ingredients distribution for the rest of pizza and very low quantity of ingredients overall, could barely see one piece of ham here and there, and a bit of cheese too look for it on pizza☹️, very disappointing, not ordering again.

Loud, noisy, we had to have our bill corrected 2 times. This, unfortunately, is the 3rd time so won't be returning sadly.

Worst experience ive ever had in a pizza restaurant.They to busy getting the pizzas out for deliveroo and making paying customers with families and young childten wait almost 2 hours for a pizza.with 4 or 5 pizza chefs and roughly 6 or 7 staff and still got no idea how to work as a team efficiently.honestly the manager couldnt even run a bath let alone a restuarant.i would of fired him on the spot.very poor management.Never again and i will not be reccomending friemds and families to dine here.

food came 2.5hrs late and stone cold

long wait for food, bad service. drivers waiting for a long time in the cold in front of the restaurant. terrible pizza express. express has nothing.

This was an incredibly disappointing experience. After waiting at the front, the manager assured us we would be seated within ten minutes, as I was with two elderly guests who couldn’t stand for long. Thirty minutes later, an employee cleared a table near the front that had been empty since our arrival, only for us to be seated at a completely different table. The staff was disorganized and rude. While our food arrived quickly, we were given side plates that hadn’t been cleaned from previous guests. On top of that, the staff repeatedly ignored my attempts to get their attention, forcing us to get up and ask for our bill at the front. When we received the bill, it included items we didn’t order. The situation worsened when I tried to use my valid Pizza Express vouchers (which are valid Sunday-Thursday), but the manager and staff were rude and aggressive. I was told the vouchers weren’t accepted on Sundays, and that the employee was "doing us a favor" by accepting them, even after I pointed out the terms and conditions on the vouchers. Overall, this was an extremely frustrating experience, and I won’t be returning to this location again.

This place stinks! Rubbish, aggressive, and rude staff. Would not come back after my terrible dining experience. I had to wait thirty minutes to be seated even though I saw multiple seats empty. Worst customer service ever and they need to re-hire new and better employees who are competent and able to comply with paying customers. I would leave a 0/5 star review if i could.

Everything was cold,very disappointing

First time eating in at pizza express. Pizza exceeded expectations, and service from Olga at the South Woodford branch was excellent! (If using 25% discount from having odeon limitless, make sure to get QR code from the website not app)

We visited on a Saturday evening, and the restaurant was already busy. We had booked, and as there was a slight delay in the Manager attending to us, he was very apologetic, shaking our hands and made us all very welcome and joked with us all. He quickly called another member of the team who took us to our table. As we sat down, we discovered the table was wobbly, the staff member apologised, and swiftly moved us to the table alongside. Service was very quick, efficient, attentive and friendly throughout our meal. The food was absolutely delicious, and all of the staff we encountered were lovely, and there was a great atmosphere. It was excellent value for money, and a great place to celebrate our daughter's birthday. Well done Pizza Express South Woodford! 🤩

Amazing experience, Olga was very friendly despite serving the whole restaurant on her own. I’ll be back!

Came here expecting the mere minimum but left with a full stomach and smile on my face. If you like spice I’d definitely recommend the American hottest it was the perfect blend of spices. What stood out to me above all was the service I have three words, speed, friendliness and attentiveness I must attribute these details specifically to Olga who ensured me and my friends had an enjoyable time.

The food was absolutely fantastic, crispy, sweet, spicy and quite mouth watering to say the least. I was befuddled with how fast the food came, I mean we ordered four mega pizzas and they came in about 7 minutes. The service was out of this world, this sweet lady called Olga took our orders and gave us our food. She did it very effectively and was really kind and patient with us. The atmosphere was very calm and pleasant. Overall my time in Pizza express was the perfect experience. 10/10.

Louis..The main man who served us today on the 3/11..Excellent service,attentive quick and considerate,he was responsible and responsive to our little boys needs in food requirements..nothing was a problem for him..Management need to recognise this young man...Again big..Big thank you to Mr Louis!!

Love eating here . Great atmosphere lovely food .

Everything was good! The driver was really helpful and cheerful, knew what he was doing.

Omgosh. What a Joke. One person fromt

Lovely food in a lovely place served wonderfully by our waitress, Olga.