London Pizza Depot in Redbridge

A Disappointing Experience I recently ordered from this place, trying out the Mumbai Madness, Istanbul Pizza, and a Margherita. Unfortunately, all the pizzas arrived either cold or lukewarm, making them incredibly chewy and unappetizing. The same issue applied to the wings—sweet chili, peri peri, and barbecue hickory—which also arrived cold, making it impossible to judge their actual flavor. Despite spending around £70, I was left feeling like it was a complete waste. While the customer service was friendly and helpful over the phone, the food itself was an absolute letdown. Maybe the poor quality was due to the temperature, but regardless, I definitely won’t be ordering from here again.

Super quick delivery and amazing customised Veggie Supreme pizza- hot, soft and very tasty!!

Second time here. Served by a friendly lady who helped us by giving recommendations and sharing what offers were on. The food was also ready in a short time. Pizzas were yummy and of great quality. Would come again.

Pizza was 10 minutes late being delivered, but other than that, all was good.

Worst experience pizza was very dirty recommend not to buy from here . Real experience on 18 feb 2025 .

Worst Experience the way they delivered the pizza too worst it was smashed inside very sad about this

I am writing to express my disappointment with my recent order. I received my pizza in a completely upside-down and damaged state, which was unacceptable. When I contacted your customer service for a replacement, I was asked to return the damaged pizza. I agreed to this, but unfortunately, a friend mistakenly disposed of it. When I explained the situation, I was told that a replacement could not be provided without the returned pizza. I understand company policies, but the way I was treated over the phone was unacceptable. The representative I spoke with was extremely rude, which made the situation even more frustrating. This experience was especially disheartening as it happened on my birthday, when I had planned a celebration with friends. Instead of enjoying the evening, I had to deal with a stressful and unpleasant situation. I have been a loyal customer, ordering from your establishment weekly, and I have never complained before—even when minor issues arose. However, this time, the pizza was completely ruined and could not be served. Beyond the quality of food, customer service plays a crucial role in any business, and unfortunately, I felt disregarded and disrespected in this instance. I hope you take this feedback seriously and improve both your service quality and the way customer concerns are handled. I would appreciate a response regarding how this matter will be addressed.

They known for their classic burgers, but now they’re doing juicy burgers. The burger menu is classic and straight to the point. They do classics but we got the hot n spicy burgers. The classic salad is there unlike the standard smash burgers you get out there and the patty and chicken were really juicy with an old fashioned vibe to it. If you’re feeling a burger, they’re currently doing a £5 deal for any burger and it’s worth every penny.

Excellent pizza- freshly cooked, v tasty- delicious!!!

The stuffed crust was really nice, pizza base was a bit thin and margarita was a bit burnt but overall pizza was really nice

We ordered 12 pizzas with all the sides and drinks for a lunchtime pickup, and we couldn't be happier with the experience! The order was placed for 11 AM, to be ready by 12:20 PM, and when we arrived, we were greeted by a lovely gentleman who was working solo. This amazing chef not only managed to prepare all 12 pizzas to absolute perfection, but also baked the most delicious cookies—soft and gooey on the inside, just the way they should be. Everything was fresh, flavorful, and prepared with care. Our group couldn’t stop raving about how tasty everything was, and we were all thoroughly impressed by the quality of the food and the dedication of the staff. A huge thank you to the chef for pulling this off so effortlessly! We’ll definitely be coming back for more. Highly recommend this place for its incredible food and top-notch service

Doner meat on pizza is not soft and tender.

Edit: 26/12/2024 I have noticed over the past year this place is gone from fantastic to mediocre. The menu being reduced, ingredients reduced, yet prices remain on upper scale. Ordered Caribbean hot which use to be outstanding. Had turkey bacon and drizzled in hot sauce and spiced chicken. They have taken the turkey off and the sauce is hardly evident. What this pizza is, essentially a chicken pizza with a weak attempt to convince customers it’s something special. If you are taking ingredients out, you cannot justify the prices. You cannot simply add some sauce to claim it’s something significantly different to a chicken and sweetcorn pizza. Having made call to the business the head chef disputed this with some vigour. You only need to look at the pictures of the pizza from before to ones of today where the toppings covered the pizza with generous coverage and delicious taste. It cannot be the opposite. Original review 2021 Outstanding pizza. Fresh tasty ingredients. Great fluffy bases and a great menu with some stand out creations. Mumbai Madness, Caribbean Hot and Margarita is my favourite. The nachos are awesome too. Try the chicken sides. They are fab also.

3/10. Donner pizza was literally bland leftover donner remnants from a local donner shop sparsely sprinkled onto a bed of dry bread and minimal cheese lol. Violating the customers like that 😂 Cookies are the only item that tasted nice and fresh, but surely made for a 4 year old portion size. Family meal yeh... Save your money people, go to Crave pizza instead you'll be less disappointed.

The food at this pizza place is undeniably good—fresh ingredients, great flavours, and cooked to perfection every time. However, it’s always a bit of a shame that they charge extra for sauces. I don’t mind paying for them, but when I’ve spent over £70 on pizza and then ask for a few sauces, being told they’re 50p each feels a bit stingy —almost like they think I’m going to run off with them! I only mention it because it’s frustrating given how much I spend. That said, the quality of the food does keep me coming back, but a little more generosity wouldn’t hurt!

Wish we had found this place sooner - soft fresh pizza, bold and exciting flavours. Delivery drivers have always been polite. Worth the money. My favourite is Hot Chilli Passion pizza and my husband loves the BBQ pizza and the Mumbai Madness too!

What has happened to this place? I've been getting pizza from this place since its inception and in their infancy, the pizza's were amazing. Full of toppings and bursting with flavour. As the years have gone by, the pizza's are getting worse. Istanbul Donner had no flavour and the Margherita pizza tasted like school dinners. I stalled giving negative feedback for a couple of years to see if there were any improvements, but I have been disappointed on a numerous occasions. Hopefully, they'll get back to what they once were.

I bought a couple of pizzas on Friday for collection and it's the first time I have ordered from here seeing the pizzas looked quite good in the photos. Apparently they were not tasty as I thought and were a let down. There are other pizzas places which do larger pizzas at similar price but more flavour. And they are also meant to take taste card which then get at discount but they said they don't accept them. Overall disappointed. But needs improvement on there flavour of the pizzas.

The food was delicious and tasty as always the delivery driver was cooperative and kind 👍👍

10/10 would recommend one of the best halal pizzas i have ever had

Have been going to London pizza depot consistently since it opened amongst the best pizza I’ve tasted

Excellent staff service extraordinary pizza 🍕 👌 👍

The restaurant staff is too discriminate and low side people and unprofessionalism waste services ever

my last vist was good and i was looking forward to eating the chesseburger pizza again disappointed with stingy amount of mince meat placed on the pizza there was a couple of slices with no mince meat! It was the young guys who made the pizza urgh stingy amount of mince meat The older lot are generous with the mince mince I will call up next time to find out who working

Interesting pizzas. Works very well

First time I ordered as I saw an ad with a cheesy pizza. It was dry, the dough was so thin but not doughy, ingredients were hardly there and no taste. I ordered 2 x additional tomato rich sauce, barely any tomato sauce. Never again. The garlic and herb dip tastes sweet, did not eat it.

First time trying ordered here, the Mumbai madness had no taste, the dough was not cooked properly, garlic and herb sauce is awaful the bbq sauce was cold and awful, the service was ok, overall never again Crave pizza is much better in my opinion Judging by the comments they can’t take constructive criticism. Pizza looked small for a 14 inc large

Basically a over priced kebeb shop style pizza.

I ordered 2 deep pan pizzas but i received regular ones. Pizza is quite average just regular pizza you can get from a chicken shop. But great selection and very creative pizza toppings and food came early which was nice.

first time ordering from here and not disappointed. the large pizzas are huge fresh and amazing. will definately be ordering again and would recommend highly

Good Pizza, shame they're still selling Coke and Pepsi support an ongoing Genocide. Shameful.

Very friendly service and reasonably priced. I'm glad to have this place just around the corner from me

Always fresh and tasty pizzas. The sides are very nice too.

Try Pizza: Double Stuffed Crusted !

Great place for pizzas! Tasty, clean and great service as usual.

Perfect pizza and reasonable price, I’m going now for my 3rd time since moving around here so it’s my go to Pizza place now. Excellent customer service and also very friendly atmosphere and service. I would have given it 5 start however the parking is a bit of a problem unless you stay in the car. Other than that everything is spot on.

Worst pizza we have ever had, thought it's some amazing pizza by seeing the advert, tasteless, no toppings, it didn't even taste like pizza. Should have sticked to normal pizza places. What a waste!!

Very tasty pizza, yummy peri peri wings and nice wedges. Would definitely recommend. Halal as well, brilliant. Thank you delivery uncle.

Bit over priced compare to other in town

I'm a longstanding customer who loved this place but was given condescending poor attitude when the restaurant got my order wrong.

Worst pizza. I never ever had this kind of pizza in my life . Waste of money. My wife ordered original spicy sicilian. I don't recommend to anyone.

The best pizzas around. Highly recommend

Very very rude to customers when taking the order not in a situation to listen iam just explaining them the last time fault he is not in mood to listen me iam very upset with his behaviour

very rude over the phone but the food was good

Food was terrible. We would never order from this takeaway again. Chicken pasta was off. Tasted sour and it smelled old. Very disappointed that Just eat wasn’t interested in investigating the issue. Will not use Just eat anymore.

Very tasty pizza and always freshly made. Can be picked up locally or delivered. Editing my review to include the most recent experience and downgrading the rating to 4star. Although they do the best pizza but today I tried the chicken wings and they are the worst I have experienced. So bad that they should not even be on the menu.

I have ordered form PD so many times and have alway been satisfied but today pizza was appalling like no taste, less pizza sauce and cheese was not the usual one, I know they are giving very good offer but that doesn’t mean you substitute ingredient

The pizzas are totally worth your money.

No doubt the pizza's taste is very good. But sitting arrangements and environment is below the average.

Freshly baked pizza and very delicious... But someone on the phone called was very rude.

Great food and service and very reasonably priced

Delivery driver stood outside without calling, because he couldn't work a gate

DISGUSTING SERVICE. I’m ordering from them today because of a Black Friday offer, they told me delivery will take an hour. It has been way over and hour and I’m calling them to check on my delivery. They are not answering. I’ve rang over 20 times and no answer! I will never be ordering from here because it’s one thing having it delivered late but another when you can’t even get through to them to know how late and if it’s even coming!!

Used to order here and pizza were great then on last order. Ordered Deep pan got thin crust , 2nd ordered a Hawaiian , got a few pineapple pieces not like past pizzas, wrote to hello@london pizza, you get no response. Poor customer service. Update to first reply below: I waited 20 min for this order, picked it and went 1 mile home, it was evening, so you expect me to drive 1 mile back and wait another 20 mins for the order to be made again, yes of course we ate it as we were hungry it would be near 8:30pm by time I got back using your resolution. Remember its a food service you are providing. I did contact your email addresses on website all ignored until I put this review up, so my rating still stands as we have had to order from pizza hut & dominoes since you made this error. BTW your emails to other 1 star reviews always seem to bounce back, did you try the telephone on all the complaints?

Very nice pizza. Very good service by Shawaiz and moeed. Thank yiu

I really think ppl need training on the till (customer services). There was no thanks or please. As a business I would really consider to employee ppl with customer services skills. The pizza was OK.

The food was excellent and tasty. Waiting time too long but well order again

Pizza was delicious full of flavour 😋

We wanted pineapple topping, but received no pineapple

Have been ordering here for over a year now and genuinely the best pizza in the area. Really does help the entire menu caters for all and tastes better than any local chain pizza place. Thank you for the great service too when delivering, always piping hot!

The pizzas here are on point, the right amount of cheese to tomato base. The chicken topping was very good and the dough base was light with a good crunch. The staff are extremely accommodating and polite.The food prices are fair for the food quality. I would recommend to anybody in London Illford and we will be coming here regularly.

First time ordered Pleasantly surprise. Wonderful taste and range. My new goto online order place. Thanks Saif for introducing us to this new place (for us).

Their pizza is on the next level, we have tried a few and always been impressed, went down a treat.

Don't order via uber eats. I called to cancel an order IMMEDIATELY AFTER PLACING IT and they went ahead to make it anyway! I didn't know how to cancel on the app (it isn't obvious so I was trying for 10 mins or so). Still took almost an hour to arrive. what a scam. Manager is rude and unhelpful. If they had cancelled, they'd still be a pizza place I go to but the attitude stinks. Food is nice but overpriced and customer service is poor. Will never order again.

No cash orders for delivery before 6pm.

Quality food and the driver was a very nice person

Food gave us diarrhoea. I do not recommend! Avoid!!! Possibly undercooked.

Best pizza in East, no contest.

Ordered a while ago, got given the wrong toppings. They didn’t do anything about it when I contacted the store.

My friends and I decided to order from here due to it being halal and nearby. But I must say now I am an LPD convert. We had several different pizzas but my favorite one was mumbai madness, superbly flavorful and every bite was full of ingredients and baked to perfection. Delicious and delightful, definitely one of East London’s secret gems. ⭐️⭐️⭐️⭐️⭐️

Our pizza was late (took 1.5 hours to get delivered ) and came rock hard and cold, when we called the restaurant back the lady was rude and told us to just heat it up in microwave and refused to give us a full refund like any other restaurant usually does if the food is inedible. Won’t be ordering from here again. Customer service is the most important thing and sadly this place has none.

The wrong size pizza was sent, we had a tiny pizza delivered

Ordered the nachos and pizza here Very good even if it's a little pricy

One of the best pizza's I've had.

Worst pizza I’ve ever eaten. Would have been better off eating the delivery box. £26 for a stone cold pizza that tasted like a coffee table. Rip off.

I am a pizza lover. This pizza is best I have ever had in long time.

Used to like this place but recent orders have been of a poor quality and the woman on the phone is rude

The Pizza here is very expensive, as well as the sides. I found thr tomato sauce used in the Pizza to be too strong and overpowering making It difficult to taste the other toppings. The ingredients are of good quality however still do not reflect the price.

Ordered two large sicilian sunrise pizza's with additional toppings. Only one had toppings, the other was just basically tomato sauce and cheese. I dont know how you can forget as the pizza & list of ingredients is literally on the boxes. £35.94 for one pizza with toppings...

Really like to order from here, pizza is freshly made and tasty, keep it up Pizza depot, we will continue to order again soon 😊

I’ve waited an hour and 10 mins for my food to arrive! The system was not updated and I was hoping to eat lunch before a meeting.

Extremely expansive Sides £6 Which is use less And pizza £14 They saying family deals 😂 i will naver buy it again

Food delivered late and Luke warm. Driver obviously made multiple stops en route. Restaurant should not accept orders it can't fulfil in a timely manner. Pity as when delivered fresh and hot pizzas are nice

Having previously enjoyed great pizza from this business I thought I'd pay them another visit. Arrived about 9pm only to be told that they'd closed. Closing time was 10.15. Went to dominos instead. I could see another group being served though so I was disappointed. Emailed pizza depot but heard nothing back so here I am. Edit. Following response from the owners, I've received no emails.

The pizzas were delicious as always, food quality is always high and consistent. One of our favourites pizza takeaway restaurant.

Food was delicious. Will order again.

Really good vegeterian and vegan options

I wish there was more bang for the buck experience.. i will order again cos its Halal!

Good Pizza, tasty. Plenty of choice and good sides. Great service.

Nothing special about this place. Pizza was a bit soggy and stuck to the grease proof paper it was. The smoked turkey bacon was weird 30£ for two pizzas. Bit of a rip off Save your money go for a high street deal

It's probably the best pizza 🍕 I've ever eaten. Full of flavour and taste, which will make you crave more 😋

Pizzas are delicious and specially the best pizza for people in and around Newbury park. Various options to choose from and you can customise your pizzas as well the people are very friendly. A1 place will recommend!!

Average at best, ordered a Paella Pizza which states that it will come with Chorizo. It didn't, the chorizo was substituted with pepperoni and calling up about this was met with a blunt unfriendly "What do you want me to do?". Disappointed.

Your food is delicious! Your delivery driver is lovely! Just top quality service all round.

Heard good things about this place on Eastern Ave Pizza was good although thin and normal were more or less the same Reason why I am giving 3 star is due to not great customer service The person who served wasn't "full of the joys of spring" No warm welcome or smile Lacked product knowledge Mind you the person who gave the pizza, who wore a mask, did say enjoy the pizza have a good evening which was good

Great tasting pizza. Try it and you ll c the differnce

Came across this place whilst traveling on the A12. Good food, very well priced. Lots of variety.

have been a loyal customer of london pizza depo Barking a have so many events and parties. So when i heard walthamstow was opening i was so excited. So my first experience ordered pizza for the family after long day so children were hungry as you imagine.The driver delivered the pizzas as i went to open the pizza only to find that it was so burnt. When I contacted the store to inform them they were aware that they sent out a burnt pizza as the manager informed me that he saw the picture of the burnt pizza. They offered me a refund and said they would send me a replacement of the pizza for the next day but I said I was put off and did not want a pizza the next day to which he replied that when I was ready to order again they would send it free of charge to compensate this burnt pizza. I since then haven’t ordered from them but I did today and mentioned what was said by them but they denied it and did not honour what they offered to compensate me. Really poor customer service. This is the result of what happens when certain establishments get over their heads when opening more than one store. Really disappointing and will not be ordering here again.

Love this place, best pizza around! Especially love the Mumbai madness and Istanbul donner toppings with the original crust. Delivery service very friendly and go the extra mile!

I got proof my order came damaged lots of things came missing and came 2 hours late. I’ve got video evidence of me calling the restaurant . I don’t know how to upload send me email I can show u