Pizza Express in City of London, Westminster

Amazing customer service. Friendly staff Fantastic food. Lovely vibes

The pizza was really tasty and it was really quick. Despite being full, the waiters were friendly and accommodating. We were even asked about allergies.

I am very happy to be with you at Pizza Express restaurant, where the quality of the food and the good treatment

We came as a family of four to Barrett Street Pizza Express and were seated quickly at a very busy time. We were looked after by Bilal throughout who was an excellent waiter. Could not be faulted.

I had a great visit to Pizza Express, thanks to Florentina's exceptional service. She was friendly, attentive, and made our meal even more enjoyable. The food was delicious, and her care truly stood out.

Really not good, cold and poorly cooked dish, horrible white breading

The food was tasty and the pizza had great flavour. We had two waiters, Kush was very polite and had a lot of patience, which i very much appreciated because we are foreigners and aren't very fluent in English, and other guy, which seemed to be in a hurry all the time, which had us worried. Overall nice experience, but the -1 floor was very crowded and noisy.

Really good pizza Fast service and baby was very friendly We will be back soon

That's was an lovely evening. Food came very fast. Everyone was friendly. Thank you.

Service was very good, and speedy Kush was very well organised and answered my quieres

Floreta was warm and welcoming. Such a lovely smile. The rest of the staff were lovely too. And the food was great too. I've always loved Pizza Express and it rarely fails to deliver.

Located in a very nice place, 8 of us entered Pizza Express and they immediately seated us, even though the restaurant was full, they only made us wait 5 minutes and then served us inside. The waiter who served us was called Babu and he was very kind and friendly from the first moment. We really enjoyed the calamari and the Florentine pizza was a pleasant discovery! Very friendly staff and very fast service! Definitely recommended!

Delicious Festive menu, sharing platters are good value and family bundle is savings. Staff are well mannered and fast service. Must go after shopping in selfridges, quick service!

I visited with a friend and had very good experience! Service was excellent and want to mention a name of the staff named KUSH he was very nice and friendly and speaks same language as us was very homely 😇😇

Came to pizza express after work. 5* service and food. Advised to download app to get benefits! Pedro was a great server and checked in multiple times with our meal. Would most certainly come back.

Exceptional service from employee Pedro

I just wanted to express my gratitude for the exceptional experience we had during our Christmas party at your restaurant, last night.The service was excellent, and the food was truly delightful. Your staff was incredibly friendly and attentive, making sure everything went smoothly. A special thanks to the manager in charged who was so supportive and accommodating throughout the event. It was a pleasure to celebrate in such a welcoming atmosphere, and it made our gathering even more special. Thank you again for your outstanding service. We look forward to visiting you again! Best regards, Whistles Team

Bilal - absolutely amazing service, thank you again!!

Florita with her staff are the best.

The food and service was amazing. Pedro was so kind and lovely, thank you Pedro for everything☺️

Floreta And her staffis the best very polite and helpful she gave us the best hospitality ever

Amazing service by manager Floreta. Thank you for service at a time when I have never seen so many people in the restaurant. I don’t how you do it.

We came for a walk in table for three on the 23/11 and were told it would be a 10-20 minute wait. When we went to wait outside the group of three who came barely a minute or two before us had been told it would be a 45 minute wait. The only difference between our two groups was the colour of our skin; our group was white and they weren’t. This is blatant racial discrimination and in 2024 is wholly unacceptable.

Had an amazing time and service by Gio was excellent. Babu was great too

The manager and our Server/waiter were on point from the time we walked in. Excellent service and would definitely go again

1).Near Empty restaurant but we had to wait 10mins for tables to be cleared. 2). Anchovy Bruschetta had 3 slivers of Anchovy & a find the Onions game-on-a-plate/Originale Bruschetta - no better. 3). Cold inside restaurant my partner could not remove her coat during our meal. Disappointing, overpriced & ledt still hungry. Not how we usually feel having visited a Pizza Express

Excellent service tonight. Took a school party of 15 and staff, pizzas and water jugs ready on arrival. Delicous. Thank you managers and Mehmet for attentive service

This is the best Pizza Express branch in all of the UK! Floretta & Liepa’s service today has been 10/10! So attentive, solution focused & friendly, they really made our evening all the more enjoyable. Pizza was really good too! Will definitely come back to this branch when in the area as a result of our interaction with the staff here, in particular Floretta & Liepa. Thank you so much to both!

The food was very tasty. Also, Jeel served us in a very good and respectful way. We loved his service and food too😊

Had a great dining experience at Pizza Express this weekend! The service was excellent, thanks to Jeel, who was attentive and friendly. The pizza was delicious, and everything was well-prepared and flavorful. Overall, it was a lovely time with good food and service. Definitely recommend for a nice dine-in experience! 😊

The pizza was delicious, and the service was top-notch thanks to Jeel's service. Highly recommend for a great meal and welcoming atmosphere! 👏😊

Service was good, food was nice and our waiter Mima was very sweet

Classic menu pizzas were good but starters were disappointing last time around

No check back until the end of the meal, no allergies asked, served beer on a hot glass and on top of that replies “ beer is cold “ when I’ve only asked for another glass. Staff all laughing and chilling by the kitchen Couldn’t get the attention of anyone and waited long for the bill despite the restaurant being nearly empty Pizza is great!

What a service! We were a group larger than the existing table layout allowed, but there were no issues pulling the tables together to accommodate us. Furthermore, some of us had specific dietary requirements, which were met to a T (gluten-free and diary-free pizza, anyone? No problem!). Our server was Pedro, who provided top quality customer service, professional, but with a smile, a jest and a gesture (he offered to take a photo of our party, which we gladly availed of). Thanks for a lovely afternoon, Pedro, we had a great time and the food was delicious.

Was amazing 🤩 thank you very much

It's great to have gluten free vegan pizza in this combination. They have a gluten free menu and a distinction for gluten free dishes when serving.

It was a nice experience, friendly staff, very nice food, i will come back for sure

Amazing restaurant, Kitchen staff Daniel and team provided very good service

Pedro was our waiter and a really friendly and attentive waiter. Nothing was too much to all for. Also when my pizza came out burnt, he completely sorted it out without any argument and also complimented a drink. I prefer this pizza express to any of them

Bilal was an amazing waiter to me very attentive and fast great place!!

Food was great. Service was exceptional thanks to Kafayet. Will definitely be coming back.

Very convenient location after a long day of shopping! Food was delicious and service was great - kafayet was very attentive! Will definitely be back.

Nice service, value for money okay, nice place to stay.

the server, kafayet, was great!

Good selection of Gluten Free options in Pizza and Pasta. Caters our allergies and preferences. The staff is wonderful and gave us space and time to think and order. Food was delivered quick and hot pasta. Pollo Pesto best !!

Sasha was a great help and looked after us will come by soon

Visit with a large work group and we had brilliant service. Very attentive. The food and drink was great as ever from Pizza Express. I tried the new pesto pizza which was amazing. The tables are really crammed in so it does make the place quite noisy.

We came for a last minute diner and we have been assisted by Pedro ! He was absolutely amazing, welcoming and nice ! Service was irreprochable even with Pedro running around to satisfy everyone ! Thanks again to him for a beautiful evening ! We will be coming back !

Really good pizza (AND garlic butter!!) and super good service from Kafayet. Definitely worth going there for dinner! (The table situation was a bit loud and busy, but we didn’t book anything in advance, so understandable!)

Very lovely service from Floretta. Pizza express reliable as always.

Excellent service and quality food

Oh Dios. Estuviste en la mayoría de los restaurantes de pizza express en Londres esto tiene que ser lo peor. No es de extrañar que todos los restaurantes de la zona están ocupados pero este. Comida de gambas chili. ¿Qué es esto? No puedo resolverlo £ 8. 95 para Lucas gambas calientes en aceite insípido con tomates fríos y cebollas en la parte superior. . vil. Las pizzas llegaron con muy pocos ingredientes. ¿Están haciendo recortes? Lo mejor fueron los refrescos y son un precio ridículo. Comida cara. No recomendaría y restaurante también huele a pedos.

Kush is a shift manager there NOT the general manager! He has zero customer service skills and does not care about customers so argumentative and rude no people skills what so ever!! I told him i was diabetic and he did not even care! The order came out 50 mins later and freezing cold. All the staff were giving different reasons! They took it back after us complaining and still no pizza it was beyond a joke. Kush said he owns the restaurant when pizza express does! He was so argumentative

Kush el "gerente de turno" NO el gerente general tome nota, ya que le dirá que es su restaurante cuando no lo es! No cálida bienvenida cuando entró explicó cáncer , paciente diabético que no cuidó o reconocimiento esperó 50 minutos para lasaña y leggare pizza y se le dijo que tarda 50 minutos en hacer que es incorrecto a hacen lasaña en la mañana y calentar. Soy un cliente de oro y se le trató como algo en el piso no disculpa nada. pizza tomó 1 . 5 horas la calle 1 después de 50 minutos estaba helado frío. Tiene cero modales, cero respeto, cero habilidades de servicio al cliente. Definitivamente no debería ser un gerente y no debería estar en un trabajo de personas, ya que no tiene las habilidades o la personalidad para tratar con los clientes, es discutidor y simplemente no le importa y luego amenaza por sus errores. ¡No vayas a esta sucursal con él ya que es una experiencia vil 3 veces más! ¡La amabilidad no cuesta nada! Diego un camarero que estaba cubriendo allí fue amable y se disculpó por el comportamiento de Kushs

Amazing service from Mobin and rest of the team. Lovely cozy place to eat and enjoy. Had a lovely time. :)

kafayet brilliant, meatball great pizzas

Fab pizza, hated the pizza express in Stoke-on-Trent but here it was Great

Good for a quick lunch. Staff were friendly but just like the London Bridge branch, there were issues with putting through changes to the pizza base which should be fairly straight forward. Staff were reasonable to remove the additional pizza that was not ordered by us but again, a really annoying experience from another Pizza Express chain. Some pizzas come with a cutter and some didn't which was also frustrating. On the positive, prices are reasonable and we were able to take advantage of the £1 pizza promotion. Food is simple and tasty, restaurant is good for groups and takes reservations online, but won't be rushing back.

The food and atmosphere here is absolutely lovely and all the staff are so friendly and welcoming. Really recommend going here with a group of friends for amazing food and just a good experience.

Service is so bad and unprofessional at all

I come here very frequently, it’s a very nice place, delicious pizzas and the staff always takes care of me. I recommend the padana

Nice pizzeria to eat in. Fast and friendly team

Diego was very attentive in taking in our order and looking after us on a busy friday night. Hats off to him for the amazing service !

Diego was a brilliant waiter. Was very attentive and so friendly. Would definitely come back to this pizza express branch.

I called 20 mins before to take a take away pizza and the manger kept screaming at my face and saying it needs 20 mins more he was so rude and I don’t recommend you going there

Diego gave me excellent service very friendly aswell

Diego was very friendly and a sigma

Diego was a cheerful, energetic person

I the service was amazing food came quickly our server Diego was extremely friendly

It was lovely night out and the waiter Diego was friendly and gave excellent customer service

Diego was so friendly and lovely

Diego was so friendly and welcoming it made birthday special

Our waiter, Diego, was very nice and made our visit a lovely experience

Biscoffi sundae to die for😍 great service overall

Diogo was very helpful and so lovely !!!!

Went there for late lunch after shopping at Selfridge’s It was extremely busy at 3:30 pm On a Saturday Took some time to get the waiters attention to be seated, but once he did, the service was good I think atmosphere is good to have a relaxing catch up with friends Your two large pizzas, which took some time to come out Other than that, the service was just normal It total to £42 with drinks

Absolutely loved the food and service. Diego was so nice and helpful, really made our meal a lot better!

Very nice place to eat. Good staff and welcoming environment

I was very disappointed with my visit to Pizza Express in London. The restaurant was incredibly dirty. The cutlery was stained and clearly not properly cleaned. Overall, an unhygienic place that I definitely cannot recommend. Absolutely disappointing and not what you would expect from a Pizza Express.

Variety of food and drinks! Glutenfree option was great with nice cocktails Pollo pesto best

Worst Pizza Express I've ever been to. Service is terrible. Cutlery is dirty. Glasses are dirty. Tables are dirty. Chairs are dirty.

Great taste of pizza selection, staff very lovely. Memet looked after us and our 3 year old daughter. Manager very welcoming and friendly. Live Olympcis enjoyed lunch. Bohut achha hai

Despite our initial enthusiasm for the location, we were ultimately very disappointed. The service was an absolute disaster. The waiter seemed unkempt and in a bad mood. We had to specifically ask for tap water and the food didn't blow us away for the price. Overall, a disappointing visit to the restaurant that also hurt your wallet from a holistic perspective. Gladly not again!

I recently dined at Pizza Express on Bond Street and had an absolutely delightful experience, thanks in large part to our waiter,Bilal. From the moment we arrived, Bilal greeted us with a warm and friendly smile, making us feel right at home. Their attentiveness and knowledge of the menu were impressive; he offered great recommendations and ensured that all our dietary preferences were accommodated perfectly. The service was prompt and efficient without feeling rushed, which allowed us to enjoy our meal at a relaxed pace. Bilal checked in on us at just the right moments, always attentive but never intrusive. He had a great sense of humor and a genuine passion for their work, which added to the overall positive experience. It's rare to find such a dedicated and personable server who goes above and beyond to make sure everything is perfect. We left the restaurant feeling well taken care of and eager to return. Highly recommend asking for Bilal if you visit; they will ensure you have an amazing dining experience!

The managers not respect to the waiters

Excellent food and service, Pedro was an excellent waiter, He is one of the reasons why we are giving Five Stars,

Pizza Express debe avergonzarse de la comida que nos sirvieron en este restaurante. El personal de servicio era amable, pero teníamos una amplia selección de entrantes que eran la comida más sosa, insípida y rancio que he tenido en años. No te mereces la permanencia en el negocio con la falta de cuidado y control de calidad. Desperdicio total de dinero.

The food and dessert were delicious, and the service was friendly and courteous. We were served by a lovely and warm lady (after a brief chat, she seemed to be from South America,If I remember correctly) the lady was enthusiastic and the service was fast and attentive. Thank you all :)

Amazing pizza, great venue, great atmosphere, great staff

I ordered pizza and a small coleslaw. Although the service was very slow, the pizza was delicious.

Restaurant was 1/3 occupied. Service is slow. Missed my orders twice, food is not that great.

Good place for lunch Kush is legend

Brownies are so structurally sound I could have built a house with them.

We have the say the Brazilian lady who served us this evening was so lovely and really made our experience there! Amazing service, genuine, really friendly and helpful. Also the pizza beer is lovely thank you! Food also lovely, great pizza recommendation!

Turns out Pizza Express is turning 60 this year and I’ve been enjoying it for at least 30! Pizza is solid, and my fav The Americano is unbeatable. Their dough balls are always spot on and to die for. Much thanks to the staff for saving my shopping bag until the next day! For more reviews, recipes, kitchen tips and tricks, follow @nazaris_touch on Instagram.

The pepperoni pizza was really good!

Great restaurant, great service. Diego stood out at a superb waiter, really made it worthwhile.

A quiet pizza express this one, if you want to grab something quick and in peace . Behind Oxford street in a nice little square away from the noises of the main high street

Kush is the guy to go for waiting team