Pizza Express in Fife

The waiter is no customer focus and service is not spontaneous. Customers are not there in the restaurant to serve the waiter.

As always, Pizza Express is great for the pizzas. Unfortunately the service was terrible and the toilets filthy. A disappointing family outing.

I ate a really fresh and refined Nicoise salad with a good dressing to dress it, while my husband had an industrial lasagna which was a bit Giovanni Rana style, acceptable.

The food (pizza and large salad) was terrible. The pizza was mostly crust with few toppings for almost 20 pounds. The chicken Caesar was haphazardly thrown together. Chunks of chicken thrown on bed of romaine with stale croutons. The dressing was on the side. You know when your "chef" doesn't know how to cook when he can't properly dress a salad. Again way overpriced. Stay away from this place.

Good service and excellent food.

Great location in the centre of St. Andrews. Adheres to the standards of Pizza Express. Kid-friendly and their menu options for children are good. I do think the 'piccolo' menu is a great idea and facilitates children's choice, good portion size and let's them pick a dessert, all for a very reasonable price. I do prefer sourdough pizza with a good chat on the base. This isn't what you get here, but the pizza was good nonetheless. Their chilli oil was not in any way even warm. Just tasted like plain olive oil. Refresh the chillis in your oil Pizza Express! 🌶️🌶️🌶️

We ordered the Pepperoni pizza, lasagna and chicken wings which were very good. I'd say the lasagna was so so, because it was only 1 layer, not much to it. The staff was we excellent on Monday evening.

If you want something quick because you can't find anywhere else open, it's good to satisfy your hunger. The quality of the pizzas is extremely low. Undercooked dough despite being thin, and with the cheese they could be more splendid. The lasagna was supposedly good (although I didn't try it), but you have to be objective. Now, the pizzas didn't have ANY salt; we had to ask for it. The service, without further ado, takes care of you because they have to. I wouldn't go back.

Quiet when we arrrived but a good atmosphere by the end of the evening

I used to go to Pizza Express constantly when I lived in Glasgow. I moved to the US in 2003 and when I go home to Scotland, I always try to go there for pizza so I was very much looking forward to my sloppy Guiseppe! We ate at the St Andrews PE, which was very busy as it was a Sunday evening. It's possible the kitchen was overly busy, but my pizza was just okay! Thin, close to over-baked, and not much meat on it. Disappointing and messing with my good memories of many sloppy Guiseppes I ate in Glasgow!

An average pizzaria, nothing special and very expensive

The location is lovely and the restaurant is clean and inviting but the service can be quite slow. We had pizza and we were impressed with how tasty it was but by the time we got the dessert menus we were ready to leave due to having been left waiting for so long

Love pizza express, but in this restaurant cleaning standards should be reviewed, table , cutlery and glasses was dirty

Nice venue and good food but terribly slow and inattentive service. Not really the fault of the staff - they are expected to wait tables and prep deserts and there aren't enough of them.

2nd time we've been to this place as we really enjoyed it the 1st time. Service was very good, very courteous. Probably use again at some point.

Not a place to revisit. Food not great and staff attitude worse.

Lovely pizza's, good service and friendly staff. Sensible prices but even better with Tesco club card vouchers !!

In all of England and Scotland this was by far the worst restaurant we have been to. A little change from the heavy pub food diet wouldn't hurt, right? Wrong. The pizza was partly charcoal and partly raw. The gluten-free crust was so thin I first thought it was a piece of paper, which is how it cut. Major parts of the pizza were uncovered. Just avoid this place!

Great food, service and overall great experience

Our visit was truly exceptional and exceeded all expectations! 🫶 Pauline, the manager, is absolutely amazing and the heart of this place. We will definitely be back! #AmazingExperience #PaulineIsTheBest #HighlyRecommend

You need to pay extra for bread. Avoid this TURIST TRAP

Excellent service from start to finish , food was really good too absolutely faultlessx

I've eaten here often and return because of the quality of both food and service. The interior is very wood heavy which can make for a very loud room which affects the atmosphere. The waiting staff are friendly and professional. All in all, a good dining experience.

Wonderful staff, food, and great atmosphere only downside was the music was quite loud but apart from that some of the best pizzas I have ever had!!!

As an Italian I can say that here you can eat real Italian pizza, very kind staff, excellent quality of food and a very elegant location. Truly recommended.

Good pizza and friendly and atentive service. Pizza is thinner crust variety; was a little "floppy" but still very good. Would recommend

Firstly, the service was good and the staff were friendly so no issues there at all. The “burnt ends” pizza was tasty, but so soggy that it was difficult to eat. The lasagna was good and served so hot that the sauce was still boiling on the plate. The pasta carbonara was ok but the portion was so small it was more like a starter and definitely not worth the money. I know this was in St Andrews so the prices are a bit inflated but this felt like a rip off.

Friendly greeting from staff/hostess. Classic Vegan Gardiniera order placed immediately. Faster than expected cooking time. On my way promptly.

Best pizza and pasta from a pizza chain. Wine could be better but good more than makes up for it

Average quality pizzas for a high price

Tried to book.. wouldn’t accommodate, had many tables available and outside seating as well plus upstairs but was an instant NO! My son was very upset and couldn’t understand why they wouldn’t fit us in. The time changed from 7pm to an instant 7:30pm although knowing full well there was availability! This is our favourite place to eat and as a valued customer they couldn’t accommodate! Will remember this and it’s a massive disappointment!

My wife and I both has chicken pesto pasta which was very tasty. However the portion size was small, a children’s portion perhaps. My wife commented on this but was politely ignored. We were both hungry afterwards and could have eaten twice what we were given. Not a great experience!

Pizza Express at St. Andrews is a fantastic spot for a delicious family meal! 🍕✨ Located in the charming town of St. Andrews, this restaurant offers a warm and welcoming atmosphere that made us feel right at home. The modern yet cozy decor set the perfect stage for a delightful dining experience. The menu at Pizza Express is full of mouthwatering options. We enjoyed their amazing pizzas and lasagna, which were rich and flavorful, delighting both the kids and adults. 🧀🍅 The desserts were absolutely amazing, providing a perfect sweet ending to our meal. 🍨🍰 What makes Pizza Express truly special is not just the fantastic food but also the friendly and attentive staff who made our visit extra special. They provided excellent service, ensuring we all had a wonderful time. 👨‍👩‍👧‍👦 The restaurant's location in St. Andrews adds to its charm, making it a perfect spot to enjoy a meal after exploring the beautiful town. Whether you're a local or a visitor, Pizza Express at St. Andrews is a great choice for a family-friendly dining experience. 🌟🍽️ #PizzaExpress #StAndrews #FamilyDining #PizzaLovers

Great for what it is - good atmosphere, full (as it's end of term in St Andrews), and the nduja doughballs were a great starter to share.

When we got in we were greeted made to feel very welcome and they cleared off a table quick for myself and my mum. Service by Louisa was amazing, felt very welcome and food was quick and amazing, deffo recommend and will come back 😀

Quite a bit more stylish and sophisticated then I expected based on the name. That's not to say the name is false: the pizza did in fact come quickly, but this is also a real restaurant for one to sit down and talk and think about life. I came here in early April after a long walk down the Fife Coastal Path, my body weary and exhausted, and I consumed almost an entire pizza because of my hunger. As importantly, though, I still had time to look out the windows and see people passing by, and have the time to sip a beverage in a large atmospheric space, one of the "clean, well-lit spaces" Hemingway discusses. I liked this place quite a bit, and I will be coming back here.

Awful experience! Order taken at the same time as other tables, who got, ate and paid in the time we still waited for our food. We asked several times if our pizza was coming, to be repeatedly told it was on its way, but after more than half an hour with still no food we chose to leave. The manager claimed ignorance and it was not his fault and initially still wanted payment for our drinks and order. Rude and unhelpful. Poor communication with customers and amongst staff; not how to run a restaurant!

Recent visit to Pizza Express At St. Andrews. . Excellent pizza.Rather slow service. Would recommend!

Friendly attentive staff and decent food. Arrived 3pm which was pleasantly quiet

Well worth a visit, we have never had to book & never been disappointed

Unpretentious, good food, still a bit pricey, but it's to be expected in the middle offstage Andrew's

Great food,good service,friendly staff.

The Duo Romano pizzas were very good especially the American and Fungi combo. The Bosco salad had nice lettuce and dressing to accompany it. The gin drinks were very refreshing. Our server, Tom, was very informative and friendly.

Staff weren't the friendliest, and service was pretty slow and stilted, however the food was tasty and it was handy for where we were going

Didn’t go well right from the start, didn’t book the table and was seated in the furthest empty corner of the place with dim lights and no windows for no apparent reason (there were available tables in the front, got moved to better ones when I asked for it). Pizzas were small and weren’t cut, fortunately their brilliant service provided me with a pizza cutter (after I asked for it). Pizzas were good but small, the caesar salad was 4/10. Had to wait around 25 mins for the second pizza. Overall, clumsy service, unreasonable prices, small portions

Great food which would do 5 stars but the pizza's are sold on cold plates. So by the time you're half way through your meal, it's frozen. Not nice. Hot plates or at least like warm.

Very disappointed tonight. 😔 I'm a regular at Pizza Express in Aberdeen and normally love their pizzas. I the St Andrews branch we found our pizza undercooked, soggy and luke warm at best. There were enough toppings on my padana but my partners was poor. His had very little sauce, 5 pieces of anchovie (about 1 inch long) and black olives on a large base. To charge almost £14 for such tight portions... we felt a little cheated. Would not return to this branch 😕

Very complicated order and payment system that would not accept my voucher because someone else on my table was using a reward. Why that matters? I have no idea.

Service and food good,atmosphere poor

Good address, succulent pizzas, very light dough. Staff attentive to customers. I recommend this establishment

First visit to this restaurant in the heart of St. Andrews. Booked a table for 6.30pm on a Sunday night. Shown to our table and given a menu, chose two romana base pizzas, order taken by the server, but shortly thereafter she came back to say there were no romana pizza dough bases left, just classic bases. So same topping but classic bases, fine. Five minutes later a different server came over and his opening words were, “this is very embarrassing but I have to tell you we only have enough dough for one pizza left, we can do a pasta dish for one of you free of charge”. This was definitely a first for us, visiting a PIZZA restaurant where at 6.30 they had run out of PIZZA dough!

Went for a family meal. Didn’t book but thankfully it wasn’t busy so got a table no problem. All staff members were polite and helpful. Food was delicious, no complaints! Didn’t have to wait long for our food to arrive either. Will be back

Food came quick and it was fantastic. Even better service, we got served by Tom, very friendly and attentive.

The pizza was great and service

Went there a few times. Each time was greeted by a third-world staff member pretending to be posh and acting very arrogant. Every time I walked in the place was 80% empty and I was sometimes turned away. Other times he said I could have a table for 30 minutes but acted aggrieved like he was doing me a massive favor. I will not go back. They are way too arrogant and pretentious for average chain food. Plenty of better restaurants in town. Don’t waste time at this one.

Had the best meal here barbie was my waitress and she was so so lovely and she topped off my day ❤️

The upstairs room is great for a large group for a special occasion. The food was tasty and great value for money. The only issue was that the servers didn't always seem to communicate with each other.

came here for a meal not too long ago, was served by the lovely angela! she was easily the best waitress i have had in any establishment and she made sure my pizza came swift and still piping hot!! i personally think she deserves a pay rise!!

We visited on the 26th of December, the restaurant was full and had just one waiter and a chef. The service was excellent! The waiter (I wish I catch his name to mention him) was just amazing, he served everything that we ask in no time and even made an amazing coffee while running around! The food was amazingly good, pizza was just one of the best I ever had and the kids food was soooo tasty! I seriously can not recommend this restaurant enough 👌

Really nice pizza place. We visited on Boxing Day for lunch. The service was really quick. The food was delicious. They're child-friendly. We were given a high chair right away as well as colouring pens and paper. Overall, we had a very good experience. We'd happily visit again.

Food was excellent as was the service

We attended pizza express this evening. On ordering starters, the starters were fine. The waiter then knocked a 1l bottle of water on one of our party. When our pizzas came two of the 4 were cold and the salad was wilted and presented as a rather dissapointing pile. On paying the bill, we were rather sarkily spoken to by the waiter for not leaving a tip (the full amount was paid, ie no discount etc as an apology for covering one of our party in water). I hasten to add this was after he poured water on one of our party and told us not to order a dessert as it would take him to long. All in all an extremely disappointing experience.

A disappointing return visit to an old favourite. We all chose "classic" pizzas. The bases were un-risen and hard. The pizzas we ordered were all over-cooked. The Fiorentina had an egg baked solid, and scorched spinach. We would have had better quality from a supermarket chiller. Clearly an issue with the kitchen on the night, but the manager should have known better!

Always such warm staff. Food great.

Overall very good but over priced for Pizza and Drinks

At 4:15pm, an utterly baffling encounter with Ayesh unfolded in an eerily empty restaurant. With a straight face, he declared, "We're fully booked." I couldn't help but glance around at the abundance of vacant tables and retort with a disbelieving, "Really?" Ayesh insisted, "Yes, from 5:30pm," as if implying we were privileged to dine anywhere else. Dazed and dumbfounded, I begrudgingly took a seat under his instruction, only to be informed that I needed to vacate by 5:30pm due to my lack of reservation and their supposed full house. Message received, dude. As I waited for service, Ayesh casually dropped the bombshell that he had just one staff member on duty, making me a reluctant participant in an unending waiting game. In response, I pledged to consume my meal as expeditiously as he could serve it. Regrettably, my encounter with this establishment began with a sense of indigestion that lingered long before the first bite. If you find joy in subjecting yourself to the whims of an establishment that appears intent on thwarting its own success, this peculiar brand of hospitality might just be your cup of tea. One can't help but wonder if Ayesh has a secret agenda to single-handedly dismantle this business.

Catrina served us very well indeed. Her attention to detail was most evident from where I was sitting. She ensured the glasses were sparking,clean and polished ….just how I like them. This is one of the essentials in a restaurant. Her table service was timely and faultless. Italian food and beer is not high on my desire list BUT tonight the pizza was most appetising and the Nastro thirst quenching. All in all a good night made by excellent service ….in a busy restaurant . Well done Catrina . Thank you.

Our 2 American hot pizzas and one American classic last night were really disappointing last night. Dry, thin on tomato sauce and miserly amounts of cheese. The pepperoni was very good, service was very good. This meal did not live up to my previous experiences.

We asked for a pizza and pasta dish which was advertised on their menu outside their shop at £15 each. When the man rang up the order he was charging us nearly £17 each dish. When we challenged this the man went outside and came back saying "oh that's an old menu" !!! Absolutely disgraceful retort as far as we are concerned.. If the menu shows a price then that is what they should sell it for. We cancelled our order out of principle and the guy didn't even care. He just shouted through to the chefs in front of everyone " CANCEL THAT LAST ORDER" .. Not impressed and will certainly never go back!!.. Shame on you and your false advertising!!

Second time eating at a Pizza Express… love their pizza and other starters they have. Server was great…. Thanks, next time I see a Pizza Express I’ll make sure to pop in and have a bite 😊

Well run Restaurant and staff are friendly and welcoming and food is tasty and place is clean and cutlery is clean and great chilled atmosphere. Highly recommended

As you would expect from this national chain.

Great ambiance, awesome pizza and lovely staff ✌🏻

Delivery was very fast. Pizza was ok, could have been hotter, and wasn’t really a filling meal if you’re really hungry. Well-made Italian style pizza though. I ordered with the Deliveroo 10 quid off first order discount which made it ok value for money. Without that the price would have been way too high for what you get.

After arriving in St Andrews on an unwelcoming rainy night, and finding that the hotel we'd booked was unexpectedly not prepared to serve us dinner, we had to find somewhere to eat in a hurry. My wife has just had twelve weeks of chemotherapy following breast cancer, and her diet is limited, so this wasn't easy. Pizza Express couldn't help but offered us the chance to come back on spec in half an hour or so - and a very helpful, friendly girl on the desk, Olivia, even took our name so that we'd be remembered. We came back, were seated against the odds, and Olivia served us brilliantly. No one could have been kinder, more helpful or more friendly. Indeed all the staff were good, but she was exceptional. Dear restaurant manager, two points: (a) you employ great people, and (b) you really want to hang on to this one. The food arrived quickly, and was predictably, reliably good. There was a mistake in the order, which they instantly offered to rectify without question. The restaurant was crowded and all the servers and staff seemed to be working incredibly hard, but the atmosphere was relaxing for diners, and we didn't feel rushed in any way (or on the other hand, abandoned to a long wait). We've eaten in a few Pizza Expresses, but this one will remain in our memory. Well done St Andrews. Well done Olivia.

Popped in for a big pizza take away. We ordered spicy beef thin crust pizza. It was a lovely pizza the only thing was not much spicy beef on the pizza. Staff were very friendly. Wouldn't mind going back the next time we're in St. Andrews.

Staff were excellent, food good, would recommend. Really busy but lovely waitress, she was excellent. Starters, pizza and pasta were really good.

The pizza is okay, the best thing is the dough balls. The service is not bad.

Initially we were turned away and told they were full. This seemed odd as there were lots of spare tables. We were booked a table for 45 mins later and wish we haven’t bothered and gone to Mozza instead. £61 for three pizza and three soft drinks which is extortionate for lunchtime. Service was very average, the pizzas were ‘ok’ so saves it from being a one star. Would I go back…..no!

Stopped in for lunch and had a really nice meal! Place was nice and busy but easy to get a table, the service was really fast and friendly, the food was great and came out quick, and the toilets were clean - no complaints.

Great wee menu for the kids too, they loved the dough balls, pizza and of course the ice cream! Good value.

VERY overpriced, VERY small portions and VERY expensive . as requested by owners I have written an email, no one bothered to answer

Fantastic place, probably the prettiest Pizza parlor I have been in outside of Italy. On a lovely little plaza with the statue commemorating the most famous cat in Stone Andrews history -:Hamish McHamish. The food's pretty good as well.

Took a bit of time before our reserved table was available as the restaurant was very busy. Food was great with the exception of the Calabrese pizza which lacked Calabrese sausage due to a supply issue. After a head in the hands moment I accepted pepperoni as a substitute. Pepperoni is just not the same hence 4 stars for the food. Used the app to check in but couldn't work out how to get my reward of free doughballs and that seems to have disappeared now from my rewards. There is a very good chance that I'll delete this app but I will give it one more go!

We do not make a habit of visiting fast food chains but the St Andrews Pizza Express is different. Brilliant location, outstanding staff and of course great value for money using converted Tesco vouchers. In addition the food is excellent. I have enjoyed linguine and cannelloni on our last two visits great sides and starters. This restaurant is always busy which tells a story. It is centrally located in beautiful St Andrews and close to all amenities including the local cinema. I cannot emphasise how brilliant the staff have been on each of our three visits with and without young children.

Bel posto, pulito, servizio veloce. Si mangia bene e non è caro come altri posti. Consigliato.

Very disappointed to be turned away as they were “full” ! Really? empty tables with used plates uncleared on outside tables, hardly full or prepared for the incoming “reservations” seems like a common catchphrase, we have heard a lot Thanks to the customer who sent us to Mozza around the corner who were immediately welcoming - and the food is brilliant!

The food came very late I wait for 60 minutes!!

Good pizza. Good doughballs. Nice white stuff on the salad. Would be nicer if the outdoor tables were closer to the church - sitting in the shade while drinking iced water has numbed my fingers lol. Waitress was great, carried over an entire jug with ice cubes in it for ne

Excellent customer service and the pizza is delicious 😋

We arrived at 850 the place was virtually empty and we were informed it was closing ?

I had a wonderful meal with my friend! We were served by the lovely Kyle and we had a great conversation about Fawlty Towers. Food came quickly, true to restaurant title, and was delicious :)

Thank goodness this place is open after 8pm!! Everything else on a Monday evening said their kitchens were already closed. We had the shrimp for the appetizer and it was delicious. It came with dough balls, I think is what they were called. The pizza was delicious and big enough to share if you also share an appetizer!

Ordered the Spicy guissepe delivery, you would think you couldn't forget to put cheese on the pizza, but you'd be wrong. Following me contacting them about this, no compensation was offered. Won't be ordering again

Very disappointed, booked over the phone and when we arrived was told that it shouldn't of let us book it as they were fully booked.Left us feeling that we weren't welcome !! They were very under staffed, service very poor, restaurant was only half full, to busy with take out orders!! My starters was suppose to be King Prawns , they weren't, food was not of high standard compared to previous visits here in St Andrews. Will be giving this one a miss in future.

Having read the reviews prior we picked PE St Andrews over other restaurants. Our waiter couldnt be more attentive but we were disappointed at the outset when we were served their classic signature starter of dough balls that were raw😒, these were replaced. My pizza was quite nice and tasty but my husbands pasta dish contained some uncooked hard penne. Unable to catch a waiter and as we werent asked if our meals were ok, my husband mentioned his disappointment at the point our plates were cleared away. My husband was asked what his demands were and he told the waiter that he was disappointed with the dish. We said we didnt want anymore courses (though we werent offered complimentary drinks or more food). We were unhappily surprised to receive a bill for the full amount. On speaking to the assistant manager, he said the manager had just left and he had been told not to discount anyones bill without exception. Clearly this is something that may sometimes occur, otherwise why would the specific instruction be made, or were we the unlucky ones due to the managers timely departure?🤔 Utimately we paid full price for substandard food and would not recommend this restaurant. It could have been a much more positive experience😒

We desperately wanted to eat at Little Italy, but did not have reservations and they could not accommodate us, so in a panic, we chose Pizza Express. It wasn't horrible. I would equate it to past experiences. However, this time I had two hungry children and I was also on the verge of hangry! We ordered a few apps in addition to our meal because we were so hungry. One child spilt an entire drink. Food took a long time to come out, but everything was good. The meal did seem overpriced based on what we were served. Anyway, our bellies were filled.

Service was GREAT! We got seated quickly although it was super busy and our server was hilarious!!! Great food and fun atmosphere

I'll be honest, chain restaurant wouldn't be my first choice, but as a family of four with two young children pizza express looked to provide the best value in the area and was welcoming for our slightly boisterous children!! I have to say it was one of the best family meals we've had. The restaurant is modern, nicely laid out, and staff were attentive. Kids were content with their activities and their menu was great value. Our own pizza and calzone were tasty too. Dough balls were delicious. Timings of courses were just right. Thanks for catering for us, we would definitely come back if in the area.

Hadnt been to Pizza Express for many years...my friends chose pizza with one having gluten free option. She was disappointed at size of her pizza much smaller than regular. Had to order some halloumi fries. I chose Nicoise Salad which was tasty enough. Too many lettuce leaves and dont think I got anchovies. Tuns steak would have been better standard than a tin product. Good service, polite staff. Lovely cappacino