Istanbul Kebab House in Fife

Ordered at 6:30pm and 8pm food still not delivered. Phoned up to check and the guy was really rude and dismissive. The order hadn’t even been sent out. 2 hour plus wait for pizza.

Great chicken and Donner kebab also the chicken wraps are very good. Very tasty and not over priced

never again this is some kind of joke the order was an hour late and no one even called

Forgot a couple of things initially but rectified it right away, tasty food!

Terrible customer service don't recommend

No chilli sauce or salad on kebab and no sauce on hoggie. Given the price the charge would be nice if they got it right

food was cold and late delivery not happy

The delivery was late, but it didn’t matter at all. It was a busy Saturday night and the food arrived piping hot and really good quality. Lamb was tender and nicely seasoned, chicken was the same - chips hot and crispy. Staff are lovely too. Really recommend! Ordered from them a few times and they are normally early, glad that they are busy and getting good business. Will be ordering from here again, as always.

Chips were cold!! Wrap was burst and it all just fell apart

items missing, food dry not good

Very quick delivery but food was all over the place in the box

Barely any chicken on pizza, and supposed to be spicy chicken, not spicy at all

Little disappointed as the wraps we ordered did not arrive with the sauces we requested. Tried to call and explain but was told they did. Not what I expected as a regular customer and poor customer service.

Their food is nice, however they keep increasing their prices way to much and now is not worth the money.

Really enjoyed the food, arrived hot and very tasty. Would order again.

Good was great, it got here way earlier than it said it would be! It said around 19:20 and it got here at 19:02

Online had said it was delivered when infact it wasn't ready at the take away. We called to find out it would be even longer than expected. They should update their app to give corect information and if running very late some form of notification to the costumer. Poor effort from a normally good service.

Always cooked beautifully and fresh, great Restaurant.

Superb Istanbul 12” Pizza. Incredible Service. The Staff are the Best every time. I’ve had multiple visits banging Pakora. Vegetable pizza is class which I didn’t expect. Chips Cheese and curry sauce and the half ponder cheese burger with jalepeno and garlic sauce amazing.

This food was disgusting! The bag and wrapping it was delivered 8n was soaking wet! The doner wrap was stone cold, was due to be delivered at 5.50pm-6.10pm it arrived at 7pm after I called the takeaway and had them hang up on me!!! Disgusting attitude towards customers

Rude customer unfriendly behavior

Food was just warm got half a portion of Donner meat and chips with some cheese no worth the money at all.

Kofta and shish kebab very good.

I had the munchies pizza superb trying to think if I've had a bad pizza from Istanbul but nope bit salt quality chips 🍟 cheers

Food arrived cold and chips were soggy. Ordered extra sauces which never arrived. This takeaway used to be bang on everytime but has went seriously down hill

Got food that was stone cold half cooked chips no sauce no cheese a small tad of salad won't be back waste of 50 pounds!!

Great food, pizza is tremendous

Consistent on taste and quality. Delicious!

Food was just warm pizza stuck to bottom off box and burnt round edges top off calzone burnt

Delivery driver so nice and pleasant!!!👍💪👍

Their delivery is always late and thats very irritating specially when you are hungry

The calzone meat was hard and disgusting

food was left outside on the floor in the street as per and was late

Wrong food was sent and nothing has been done about it!

Very poor food. Dry chicken , sauce very bad. Not recommended.

very bad food , chicken its dry , only salad, sauces don't have any taste , the worst spend money. don't recommend

great quality food, generous portions and very tasty. gained a regular today! thanks so much

delicious BBQ base and a lovely delivery driver. my go to place for pizza!

Best kebabs we've found in Dunfermline. Cooked well, good portions. The staff are friendly and quality conscious.

Always great good, Chicken Kabab cooked perfectly, Pizza lovely thou it was kinda cold but probably due to the late delivery. Mark of for that

Chicken over cooked - could not eat . No cheese- (that was charged as an extra) on pizza bread - this was also dry and didn’t look like it had garlic butter on it . Kebab ok but again chicken over cooked

Chips were soggy but apart from that all good!

Absolutely fantastic food as always, no matter what we order it's to die for, pizzas, pastas, baked potatoes, cakes great portion, calzones and more, all taste amazing, order now you won't be disappointed

I went in for a kebab. It was absolutely disgusting 🤢 I've woke up this morning with a dodgy stomach, I definitely won't be back I feel sorry for people waiting on a delivery, the girl popped 5 deliveries in her car, then come back into the shop, 10 mins had passed and she was still in the shop, so a few people probably received cold food.

Food was given the exact way I asked it not to be, wanted my garlic mayo mixed in with the cheese on the chips to stop the cheese melting into a solid lump onto the chips and this is exactly how it arrived and cold,I called the shop and 2 people told me they can’t do that and they can’t do special requests, I didn’t realise mixing in the garlic mayo was anything time consuming, the delivery driver chapped the door and by the time I answered the door (30 seconds) they were back in their car!

This is for my baby girl charlee natasha sam reid.Well she 21 31st Dec.I know u rang now ring again.myself n ur sisters and neices n nephew would love to hear from u.miss u honey tum mum sam.We will waiting xxx

Beautiful was hoping to see my youngest daughter.I have to block private no but unblock for charlee xxxx let's hope we see her one day she got alot to take in with her nieces nephew big sisters her nan and her mum xxx so let's eat love you huni

Much earlier than expected and excellent, quality food.

First time trying this takeaway and it did not disappoint. Food was delicious and portion sizes huge! Will definitely order again.

What meal still not arrived????

A+ Fantastic pizzas, great service and quick delivery. Would highly recommend trying.

Fantastic meal, great service and quick delivery. A+

food tasted great, unfortunately I asked for no salad on the wrap, but it came stuffed with salad (portion size was amazing if you like salad!) so had to take the meat out and bin the wrap.

didn't get my chocolate fudge cake and the food was not upto scratch won't be ordering from here again very chips

Don't ever order food from here

sorry but honestly worst kebab ive ever tasted, complained about the food and got funny looks from staff and no offer to make amends

I go there on weekdays. There is a parking space at the door, which is very convenient for parking. The food is very average. I will eat there again! ☺

Absolutely fantastic food every time, highly recommend them, grab your grub with them, amazing

pizza was cold and everything fell off even the cheese

very happy our food was delivered early, very good and piping hot , and more than enough of it. Driver was also very courteous, would certainly recommend Istanbul and will definitely be using again.

Delicious chicken and lamb. Excellent quality. Will order again

Worst pasta I’ve ever had - carbonara but it was just pasta and cheese with some ham no sauce - disgusting

We ordered 2x chicken shawarma kebabs but after over an hours wait the delivery arrived and it was 2x wraps called the shop to tell them then had to wait again. When the food arrived the grease has dropped all over the bag and taste was average. First impressions weren’t great

Unsure as I never received the order however reception did see someone come with food so I’m not sure what happened but I never collected and I could get through to the restaurant so have requested a refund through just eat

I never got it can I get a refund please

Always fab food, generous portions, and fast delivery. Customer service always fab too. A firm favourite.

Always spot on. Good sized portions, good value and arrived 20 mins earlier than scheduled. Cheers

Always spot on. Good sized portions, good value and arrived 30 mins earlier than scheduled. Cheers

i always order chilli chips but i just cannot anymore. i dont know what you have done but its all salt. everything else is great but please go back to the old seasoning for the chilli chips.

Happy for me to get my food early great service

Still the best Calzone best Double pepperoni Pizza and the burgers are great too

What can I say One of the longest standing fast food shops in Dunfermline. Still good. Not only that A good few times now they have went above and beyond. Im a veteran soldier, They gave me a free wrap to try. I tried to pay them but they wouldn’t take it. They are really great people. Food is fantastc. I love them for a reason.

Paid for ice cream but didn’t receive any.

Absolutely fantastic. Cooked to perfection. Fries are beautiful. Chicken Donner amazing

Absolute legends foods always bangin and never late

I ordered more extra shashlik but they extra mushrooms very disappointed with dunfermline branch

Very tasty pizzas. I am using their service for a while and I must admit that they are doing the best pizza in town. Value for money (always their the large 16 inches). I prefer to collect it and pay at the shop. Friendly staff, really recommend the place.

Always good friendly staff best service I will keep going there

Food came but to the wrong house cos I forgot to change address, mum said it was good 🤣

only ordered a small but still had plenty for a toastie the next day. was really tasty and will totally order again

The place is fallen apart with cooks that obviously can't cook. I ordered a spicy chicken pasta seems easy enough nope covered in grease and oil I have been an avid customer but this was the last straw.

was cold not happy and to dry was all over the place lk it was just thrown on

Nice, lamb could have been a bit less cooked but overall was tasty

Absolutely amazing!! Love this place! it never lets you down and it’s always hot. Best pizza today! They’re always awesome but today’s was amazing. Thank you.

Great as always! Order on the Istanbul app instead as just eat charge extra on every order. Sometimes £2 extra per item

Never actually got the order! I hope whoever took it in is thoroughly enjoying it!

Arrived early which was fine. However arrived cold and ended up in the bin. Won't be back.

Sad to say that this once staple of weekend takeaway in the town has seen better days. This recent experience resulted in a 2 hour wait for an order, and upon receipt the pizza was overcooked and inedible. The “chips cheese & donner” was stone cold, congealed and also inedible. £30+ of food wasted. Please, please do better. I don’t enjoy leaving these types of reviews. And I can’t bring myself to go back until something improves.

Brilliant as always, always hot too, and over half an hour early. Awesome! Thank you

Didn’t get my food I ordered got delivered to a different place

excellent service fodder amazing, delivery driver excellent.

Pague extra pepperoni y no pusieron! Pague extra de diversas cosas y no ponen 🤷🏼‍♀️

Food was late and luke warm was told on just eat to enjoy my meal when it hadn't been delivered.Very disappointed tonight spoiled our evening with our granddaughter not happy at all

Food was freezing even though it came early don’t even understand how that’s possible

Absolutely lovely and early! Excellent. 5*

Food smelt funny and sauce tasted out of date.

always a great service from Istanbul and the food 5*

First time I’ve ordered from here. It will definitely be the last time. I only ordered 3 different things and the only 1 that was ok was the pitta bread. Was that yellow rubber stuff supposed to be cheese? Absolutely awful. Delivery was late and obviously did not read the additional comments. Poor effort. Do better

everything was super food is awesome good from here 😋 . but need try different tip of food from here .

Ordered a special burger. for £10 and it didn't even come with chips. that's a joke. it says that you can get chips with your burger for £1.50 extra but it doesn't give you an option to choose that as an extra. quite annoyed that I payed over £10 for just a burger.