Kismet Takeaway in Fife

I've used Kismet a few times not often maybe 3 times a year or so that we get a carry out. Their food has always been quite tasty and nice. But sadly this time I've got to be totally honest..... I ordered a 16inch ham and mushroom pizza with extra cheese. A large chicken pakora and a portion of chips, large doner kebab and finally an extortionate separate salad at £3.00. Didn't mind paying for the salad if it had at least more than two ingredients...... which were soggy iceberg lettuce and sliced white onion. The pizza was soggy and limp and really didn't taste as it should even the cheese (extra ordered and not delivered) was transparent..... yes it is practically see through. I mean ..... how does cheese end up being transparent? The chips were loverly and I maybe should've bought chips for our family once in a while treat this evening. Crispy and fluffy potato on the inside. Salad...... no further comment because I feel that this is an absolute rip off. Where do I start with the Chicken Pakora? £8 worth of dried out crispy chicken in a batter that would surely break and crack the best of turkey teeth. (No I don't have turkey teeth but had I bitten into these, I would've surely been suitable for cosmetic dentistry at their expense...... Should anyone wish to purchase some of these..... you would be well buying a chain saw to cut them) Husband loved the kebab..... after all they really couldnae get that bit wrong because it was plain pitta with doner and chilli sauce only. Thankfully they couldnt mess that one up. So anyway..... look at the photo they advertise and then what I actually got. Will never again buy food from Kismet. They're scraping the bottle of the barrel sending out absolute muck like I received this evening. Pointless ringing them..... nothing will ever get resolved so I post this in the hope someone (even if just 1 person) sees this and goes elsewhere. What an absolute change to their food..... (last order was some 10 months ago) New owners? New management? New business model? Either way their food has changed and it is not for the better.

Burger and chips were good. Chicken in the wrap was horrible and got binned

I have not received my order despite it saying it had been delivered.

Deliverd to the wrong address, person said no we didnt order anything, driver then gave to the neighbour and they all eat it. Driver should have taken my £30 order, my kids tea back to the shop. Absolutely terrible, would not order from here.

Food was lukewarm, pitta bread rock solid. Kebab was just absolutely full of onions.

Girl that answers the phone is very polite and all the staff are lovely. Food is great! Love this place

NO DELIVERY RECIEVED, please mark as such so I will receive a refund

the chicken tikka pizza was mangled due to the fact ur putting the tubs is sauces in the pizza and ruining it. this is the only fault it had but it is happening alot recently. the sauce needs to be in a separate bag.

I placed my order at half 7 for 9 o'clockI thought it might be a bit later than 5 minutes late with it being a Saturday night? Food was delicious. I will definitely use this restaurant again..

Food is great but every time you order curry chips half the sauce is on the bag. Either seal them or get the drivers to not swing it over there heads when delivering

Thank you for delivering at such at late time last night. the food was great.. both my sons enjoyed all of it!! thanks again x

Both meals were excellent and piping hot 🔥

Still waiting on order been delivered.. cant rate food quality fairly.. why is the status saying enjoy your food... when its not arrived

Always great service and food.

Delivery is always quick but every time I get food now it’s not like it used to be? Really disappointed with the chicken pakora and the chilli sauce had a gone off taste to it, don’t think I’ll be back which is a shame because I really like the people who work there.

More cheese on the chips and cheese

Yes it was late but the driver was very apologetic for the lateness

Tried to charge me double delivery. Delivered a donar kebab not a chicken kebab. No chilli sauce on chips

asked for delivery at 23:50...it is now 00:18 and STILL no food! and app saying enjoy your food!!! WHAT FOOD??????? now owed £19 for food we have not reviewed! can't call the restaurant cos it's now shut! abysmal service stay clear of this takeaway!

Delivery was great! The food was hot fresh and delicious!

Kismet pizzas and calzones are best in town always have been 👍👍👍

Food was left at the front door with no knock at the door and the food was freezing by the time it was found

I ordered for collection for me finishing work. I finish at 2345 and takes 10 minutes to drive to this restaurant. I get there and walk to the door to find the shutters down. The time is 2357. Advertised to be open untill 0000 I would have been in and out in less than a minute so they could still have closed on time. I am now sitting with no food after paying for it as they have closed that 3 minutes early with my order sitting there ready for me to collect.

Ordered large Chicken pakoras which were over cooked, the chicken inside was rubbery & the batter was hard & brittle. The chips were cold & the condensation from the box had made the chips soggy & wet. Was a waste of money. Won't buy from them again.

also phone the kismet shop to add chips and cheese onto order whixh they said can pay on arrival.. Paid the extra 6 pound when arrived but the chips and cheese were not in order.

Both meals were hot and good portions

amazing food and amazing people definitely recommend

Food never arrived , waited more than an hour , do not recomend...

Sent me a chicken like burger and not a quarter pounder with cheese.

Order early hours off the morning. Delivered promptly and with extras. Great service and great food . You deserve your 5 star review guys 👍

The food didn’t turn up at all, and I received no door buzzer or phone call. Tried calling the restaurant but it was closed. I expect to receive a full refund promptly.

Delivery man tried to charge me £4.60 for delivery when I had already paid but then he tells me I was due him £2.30 because the delivery charge was apparently £4.60. I phoned the restaurant and I get even more cheek from a member of staff saying he is aloud to charge me that. £4.60 for delivery never heard of it in my life.

Food was great and delicious, only issue I had was with the delivery driver, was told to come out and collect, to see the driver not outside, I phoned driver and he said he was round the back even though I have no back entrance, so driver almost went to wrong location.

Tramps didn’t even deliver the food but taken the money.

correct order this time , nd tasted lovely..

driver did NOT knock on the door and left the pizza on the step! app showed as still out for delivery. waiting on driver to come looked on front step and they had left it there! now stone cold and when called the person I spoke to was argumentative and refused to refund or send out fresh pizza! LOST MY CUSTOM NOW SHOCKING SERVICE!

wrong order, disgusting service and hung up 4 times I called AVOID AT ALL COST!!

i love kizzy chippies <3 so crispy

Refused to deliver, very rude on the phone.

super fast delivery hot food yummy!

no one please order from this as a boy that's not fropm Scotland delivered it it was 19.95 I gave him 20 pound and he blamed me saying I only gave him a 5er when I didn't that's them in our country trying to get more money from us and when I refused to pay anymore as I had already gave him 20 u forced his way into my house and pinned me to the wall I was in fear for my life don't want it to happen to anyone else and when I called his boss he just hang up the phone to mem

Nice calzone. Delivered early which was a bonus.

best to avoid. terrible service.

Tried to placed an order. Started swearing at the end of the call when we didn’t place an order.

Lady on the phone was being very rude and I could hear her muttering comments about me to her coworkers. When I decided not to place an order she started swearing.

ordered a lamb kebab tonight sadly it wasn't very tender, it was pretty tough, I will stick to my chicken or donner kebab in future

a new skill to teach delivery drivers, called knocking. its rather simple, the delivery driver makes a fist with a hand of their choosing, then using the knuckles on the closed fist, the driver will then strike the door loudly as this will signal to the home owner of their arrival. Tying a bag to the outer gate is not useful at all, luckily it was still warm when i seen the hanging bag. cheers✌️

order was out for 40 mins for delivery. Food was cold and had to be reheated! the garlic mushrooms had leaked all over all other items as wasn't packed correctly

ordered the pizza for 5.30pm arrived at 6pm. pizza wasn't hot, warm at best.

Very good food and friendly service 👌

We ordered at 8.11pm and still didn’t have our order at 11.14pm.

Arrived late but they marked as delivered to make it look like it was on time, food was stone cold had to bin it ,!

After the app telling me my order was being delivered, I waited over 30 minutes before phoning to ask where it was. I was told I had just left and wouldn't be long. I made a remark saying that I hoped that it hadn't been out for delivery for over half an hour as it would be cold! I waited a further 15 minutes before the food arrived. it was cold, so clearly had been out for delivery longer than the "it's just left"! phoned again to complain and was told to just reheat it! very poor service!

Was charged for delivery on doorstep. My receipt tells me I paid this when I ordered. Why was this??

ordered spicy chicken pizza with garlic base got garlic pizza 😪

Garlic bread is a nice touch as I'm not a fan of pita bread, communication is spot on they take the comments section seriously and the driver was patient and professional well done kismet, keep up the good food

Always get a half pounder Turkish burger chips and curry sauce if I've been on the sauce myself!! Can't beat it.

More than 60 minutes late even when ordered well in advance and when I phoned restaurant they didn’t even have my order!! Says delivered but still don’t have my order.

My order came 1 hour and 15 minutes after it said on the app it had already been delivered. It took 4 phone calls to the restaurant to eventually have something done about it, every time i phoned they said to me it was on its way. When my order came i didn’t get any apologies by the driver or the restaurant. Then when i went to eat my pizza it was cold and soggy.

ordered a large chicken kebab and a 10inch donner calzone pizza, both were piping hot and well filled would definitely order again

Ordered at 718 didn’t arrive for over 2 and a bit hours. Phoned several times and got told each time would be 5 to 10 mins. When arrived the food was nice but come on guys sort the times out. The delivery driver was apologetic but the poor guy shouldn’t have to be.

Waited ages for this order still isn't here

Chips were awful and pakora was over cooked and hard

Food was cold when it arrived and only received half payment back

Used this place for the last few years and always been amazing, until the past few months when portion sizes have gotten smaller and smaller yet prices still go up, my last order was so poor that i actually called and asked for it to be replaced £9 for. Wrap that was lucky if there was 15 chips on it and 5 small bits of donner, the replacement really wasn’t much better, so decided to try a take away along the road last night and for the same price I got a wrap that was bursting at the seems,

sooo yummy chippies!! love the chicken pakoras, mmmm soooo tasty!! <3

Didnt deliver bottle of coke and when i phoned they said they would deliver but still nothing..

Super clean! Super delicious!! Super friendly people!!! Thank you very much guys.

Burger looked like it was sat on and the order was missing items

every yummy chicken pakora, chippys where so crispy too

Fast preparation! The donner wrap was over a foot long! Really good but not much sauce inside. The salad is just lettuce and onion. Meaty pizza is okay, not the best but not bad. Mixed kebab was really good and juicy, especially the donner meat. I'd say overall decent for the price and recommended if you're in the area.

Calzone's are always amazing from here, is the usual person that cooks off? Tonight it was burnt and the chips were inedible, really disappointed.

like I said before food is good always delivered on time but usually early and always hot 😁

really good crispy cheesy chips!

Nice fresh food delivered quickly

chips were cold and tasted like they had been reheated. not the normal quality we get.

ordered Turkish burger last year and was delivered without the donner meat, had to get a refund. decided this month I'd give it another chance as the burgers are great. ordered a Turkish burger again, yet again no donner meat, got another refund. couldn't be bothered calling as I'd have to wait probably an hour for a tub of donner meat. Will be giving a miss in future. ashame aswell as the burgers are fantastic

Food was cold had cold cans in beside food

Not had a takeaway pizza for a while but thought I’d treat myself tonight and give Kisnet a try. First of all I felt a bit shocked at what you get for £8.50 for a 10’ with one extra topping. It’s was quite tasty but realised as I was eating it that the pizza base is just Nan bread and not a proper pizza dough. It was quite thin compared to a proper pizza and had no real ‘crust’ to it. Like I said, it was tasty enough, but think the price is a rip off. I could have got a pretty huge pizza from any of the supermarkets fir half that price and will do in future. Sorry Kisnet.

Food was cold when it arrived. Pizza base was soggy and chips were cold. Very disappointing.

Service was prompt, but the food was pretty bland. I wouldn't hurry back.

Ordered food at 10 to 12 at night said it’d be here for quarter past 1 latest and the food hasn’t arrived at all and they’ve taken the money, absolute joke.

Was really tasty and hot when arrived, just 10 mins after time but it’s cool. Was estimated time anyway

Food was so late and cold plus the shop clears the order by the time tobit looks good on them but It not even left the shop. Pour quality and need to be look into further

First time having a chicken tandoori kebab was the best kebab I've had in a long time,

hogie wrap came cold.the chips that came with the burger were dripping that’s how soggy they were

sadly due to delay my pizza wasn't very hot same with chicken kebab pity cause service is usually great

Asked for salt n vinegar on chips. Didn't get it. Not the first time recently either. Not ideal! Especially at the same time as prices being put up.

The kebab was amazing, So tasty and hot as well! Would definitely order again

still not received food, original order was made over 2 hours ago now and told was just leaving after a call was made asking. Regular customer lost.

Ordered from this restaurant. I phoned after an hour and was told they didn’t have any driver but food would be with me soon. Another 25 minutes later food arrived and was stone cold. Phoned up and was told that I was lying because they wrapped the food up. Attitude of the person on the phone was shocking. I will not be ordering here again

Could have done with bigger portion sizes

Pizza was overcooked and only slightly warm.

Driver apologized for the delay, saying the original order was delivered to the wrong house. We have used Kismet for many years, and this is the first time we have had a problem. Our order was piping hot and very tasty. we will definitely be ordering again. Many thanks to Kismet for rectifying the problem promptly when contacted.

No coke cola with order and in was charged

Delivery driver left food on wall and ran away... shocking service yet again

Foods always amazing, by far best pizzas in town, delivery drivers are always polite and friendly. Always my go to take away now a days

Great service n food is top notch👌👍 for Glenrothes this is definitely the best by far

I enjoyed the food but the box pizza box was damaged there for the cheese on the pizza was stuck to the lid of the box.

Brilliant food and the staff are very friendly