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3,65

Based on 1.151 opinions finded in 4 websites

3.6Ambience3.6Cuisine3.6Price3.6Service
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Nº 663 in 950 in Plymouth

Nº 11 of 14 Italian in Plymouth

CUSTOMERS TALK ABOUT DISHES WITH..cheesewetcoffeechickencookedoldpaygarlicburntcakemustcreampizzaroundsaladpasta

comment_iconOpinions

Food good. Service good. Three of us had a quite night but very relaxing meal

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Sylvia Irene Cheshire . 2024-09-15

MORE AT Google

It seemed to be in the run down end of town and was virtually empty on a Bank Holiday weekend. I can’t fault the food, but the whole experience felt a bit weird (where was everyone?). Very strange.

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Andy K . 2024-08-27

MORE AT TripAdvisor

Very clean and tidy restaurant! we were served by Callum who was fantastic! He was quick with his service and very friendly and polite - you can tell he wanted to be there :) we will be back!

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Lillie Lockyer . 2024-08-26

MORE AT Google

Dreadful service and a manager who had never heard of customer satisfaction

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Felicity Evans . 2024-08-05

MORE AT Google

Great food, large portions and excellent service

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Wallace Welling . 2024-08-01

MORE AT Google

The in-house dinning reviews seem to match there delivery service not good. A chicken & bacon pizza without chicken tossed on more yellow and red pepper to soften the blow....3 scabby bits of bacon. Appreciate the feed back and that you'll spend time to review with your pizzaiolos what went wrong with my order an update would be nice. On a positive on receipt of the pizza I did phone your restaurant and the woman on the other end was very nice and apologetic. Have attached a photo of the said pizza that a hungry police sniffer dog wouldn't even find chicken.

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Derek M . 2024-07-27

MORE AT Google

For a short while now, we are semi-recent owners of a smartphone and have been attempting to come to terms with the PizzaExpress App. It isn't always that simple for us, although, after a little trial and error, we managed to log in to the WIFI etc. at PizzaExpress Plymouth Derry's Cross and log in to the new PizzaExpress App. It was excellent that, even though there was a relatively busy house, we were cheerfully ushered onto a spare table, in spite of the fact that we hadn't booked. What was also brilliant, was that the nice waitress almost immediately brought us a jug of drinking water and two glasses, (we hadn't even mentioned it) lovely... Shortly after settling down at the waiting table, and after coming in, we enjoyed our tasty little starter drinks of Birra Peroni Nastro Azzurro and Soave D.O.C. After relaxing with our pre-dinner drinks, Olives Marinate and Dough Balls we pondered over the items listed on the menu, although we couldn't get it all to go right onto the app, (we're not so young anymore and not too smartphone-savvy etc.). Fortunately, the waitress helped us to come to terms with the PizzaExpress-app - on the phone, etc... A little while afterwards, we thoroughly enjoyed our selections of the newly listed Prawn Peperonata (for my wife) and Vegetarian Cannelloni for me, tasty... Our wine with these delicious choices was the nice dry smooth, but slightly fruity Soave D.O.C., nice... The Dol Caffe Reale and Dol Lime & Basil was nice as well (nice...) The helpful waitress also helped us with our difficulties with the smartphone app. whilst paying. Not to mention even booking a taxi home for us after we commented on the presence of a taxi stand just outside PizzaExpress, all-round brilliance, excellent...

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Philip Davey . 2024-07-22

MORE AT Google

If you're the kind of person who gets annoyed when everything is perfect, maybe give this place a miss. You can tell the staff are doing the best they can but there were a couple of mistakes. We booked a table for 4 people. Upon arrival there was only 3 seats and my cutlery was dirty. On the other hand all of the servers were friendly and you could tell they were working really hard. The food tasted good, everything came out in good time and we never felt like we were forgotten about. So if you can forgive a few minor mistakes this is a good place to eat.

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Tom Smith . 2024-07-21

MORE AT Google

I went there on Sunday, and the food and the drinks took over an hour to be served. There was one member of staff who had to serve all the tables, which slowed down the service. When the food arrived, it was pretty good, as the pizzas were thin and crispy. However, the only downside was the service, and a lack of atmosphere.

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Manveer Ubhey . 2024-07-15

MORE AT Google

Had to send my meal back twice the base was soggy wet like it had just been put in microwave to defrost it was yukky, even the server couldn't believe what she was seeing.

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Holly . 2024-06-16

MORE AT TripAdvisor

Came for a meal before a show. I ordered gluten free food without any dramas. The food was good and the service was fast. Thanks Libby!

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Martyn B . 2024-06-16

MORE AT TripAdvisor

The pizzas were thin as advertised, but they managed to make the toppings crisp while the dough was soggy and raw. Kind of a talent in itself. The tables weren't cleaned properly from the previous guests and the whole restaurant smelled like sweaty old man.

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Florian Thamer . 2024-06-02

MORE AT Google

Eleanor was great had a fun night

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Isabelle Adams . 2024-05-10

MORE AT Google

Very nice Romana pizzas. Great, friendly service.

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Mark Poulton . 2024-05-05

MORE AT Google

My friends and I spent our evening celebrating a birthday here tonight. The waitress Libby was lovely and able to help us with all our queries regarding deals however when we wanted to raise a concern with the manager she declined to come over to speak to us and instead spoke through the waitress. Furthermore, towards the end our waitress seemed considerably less animated due to the harsh conversation the manager had with her which we all felt incredibly bad for. Would not recommend if you actually wanted to speak to a manager here.

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Ellie Lloyd . 2024-05-01

MORE AT Google

Had a great meal at this establishment with friends to celebrate a birthday. The service was excellent and the lovely waitress (Libby I believe her name was) was excellent when it came to service and attending to any queries raised regarding the meal and payment. Would definitely go again and recommend to anyone looking for a relatively budget friendly meal.

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Taylor . 2024-05-01

MORE AT Google

Visited on a Sunday night and we were the only people in the restaurant so the service was very good, our food was very good and we will return again when we next visit Plymouth.

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Brian Squires . 2024-04-23

MORE AT Google

It was ok, kind of bland and boring, can defo get better pizzas from supermarkets

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Lorien Matthews . 2024-04-03

MORE AT Google

Great pizza as expected, didn't book. However, they managed to squeeze us in, and I would advise booking in advance The service was great, great atmosphere, what I like most was once the food was delivered you was left alone to eat it without anyone coming over to ask "is everything alright" On the whole, a great experience (as always)

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Darren Penk . 2024-03-25

MORE AT Google

Not as advertised! We thought we would pop in for a quick bite to eat before a show and was advertised that she could do it within a hour! Poor management, asked to take the food away and left with one person meal and not a pizza. Not cheap, I'm a pizza down at £12 pounds. Could've turned us down if you couldn't fit the time scale. Shame as food generally not too bad usually

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Ki . 2024-03-21

MORE AT TripAdvisor

We booked a table for four to have a pre-theatre meal, allowing 1.5 hours to eat. The service was inattentive and slow even though the place was not exceptionally busy. It took 35 minutes to be served our drinks. The food took another 20 minutes. Our grandson enjoyed his child's pizza. We had two starters to share - mushrooms and olives, and estimated that there were no more than two (smallish) mushrooms chopped in the dish. Three of us had different salads, which were uniformly poor. The timing of the mains was weird as two of us had almost finished our dishes before the third was produced. The staff were aware that we were unhappy but didn't care. The prices were way too high. We will never go there again - not recommended! My wife and I recently ate at Knead Pizza in St Andrews Street, which was cheaper, gave excellent service and good food: the comparison was stark.

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Peter Edwards . 2024-03-05

MORE AT Google

Popped in at 7pm. Seated promptly and drinks served within 5 minutes. Food quickly followed. Excellent service by staff and good to see a manager clearing tables , serving food and helping out. A rare site in the hospitality sector these days. Kitchen staff seemed happy and this was reflected in the food. Did run out of a few things (expected on a busy Friday night) but handled professionally and things quickly changed /rectified. Overall a very positive experience.

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Naomi B . 2024-03-03

MORE AT TripAdvisor

We booked early as we were going to see a show. Was seated promptly had our order taken asked for water for the table not asked if we wanted bottled or tap so along came a bottle. We shared starters which was prompt then it all went down hill from there. Pasta arrived in cold bowls which then made the dish to eat lukewarm,the onions were not cooked still crunchy not offered any Parmesan. People around us were waiting over half an hr even to get a drink. The table was cleared and the waitress didn't offer us a dessert menu or coffee no apology. There was a table of 5 that walked out as there were seeing the same show and had no time to eat. Very disappointed. I was not going to pay for the water which we didn't ask for and they did take some money off the bill which they only done as I complained.

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Jo M . 2024-02-28

MORE AT TripAdvisor

Food and service brilliant as usual. Boring restaurant with no atmosphere though...cold feel to it. And I don't know why they seem only to require people eating vegetarian options (ie. Vegetarians primarily), to have to pay more as donations to charities ..couldn't see a single meat option where the price was more because it included a charitable donation. But unfair.

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Nobody No one . 2024-02-11

MORE AT Google

Good value and tasty pizzas with a great cocktail bar upstairs

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Richard . 2024-01-26

MORE AT Google

Absolutely delicious gorgeous pizza. Ask for the nduja topping. You won't be disappointed

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Andy Pieters . 2024-01-15

MORE AT Google

Staff friendly though one drink had to be chased up, very quiet though by the time we left they had seven tables occupied but I think 2 pizzas 2 soft drinks 1 large wine 1 small wine and i pudding for £61 is pretty pricy when my pizza was only luke warm when it arrived and the covering wasn't exactly thick, a common problem it feels like at eateries. Their VIP app was alittle confusing and if it states you are eligible for two rewards then you should get two rather than having to choose between the two. Clean table and surroundings but feet felt cold. For what you pay its far too expensive so won't be returning

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jonathan R . 2024-01-11

MORE AT TripAdvisor

I hate leaving bad reviews, but after our final time visiting this restaurant before deciding we wouldn’t come again I thought it’s worth leaving some feedback. This is literally the closest restaurant to us and we like the pepperoni pizza. We thought we liked the nduja dough balls, until after the first time ordering it it comes entirely different depending on who is working and how they’ve decided to cook it. Very often food is undercooked or burnt or somehow both, and missing ingredients swapped for others without letting you know, when this happens literally everutime you come to the restaurant or order takeaway you are unable to eat half of it… eventually you stop going. It’s a waste of money. The staff are generally nice people but I don’t think they have much time to do their job or training as I’ve never been asked if I want the bill or had quick service, and it’s usually really quiet.

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Rebecca T . 2024-01-03

MORE AT TripAdvisor

In my recent trip to Pizza Express, I had a very enjoyable experience. The staff were all polite and attentive. The food was amazing and I didn’t have to wait long at all, would 100% recommend!

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Aston Walker . 2023-12-31

MORE AT Google

Not busy, lots of staff hanging around. 6 of us ordered food. 5 meals arrived. 5 minutes later, we had to ask where the remaining pizza was.. and it took another 3 or 4 minutes. Clearly forgotten. It was a simple margherita pizza, obviously rushed, and turned up not properly cooked. Two thirds of the pizza was literally disintegrating and sloppy, it hadnt been cooked properly. Sent it back. 5 mibs later, it turns up and is still not cooked. Sent it back. 3rd time it arrives and its better but still not great. Manager tookthe pizza off the bill but there was never one apology, just some very smart and sharp comment that 'the manager has checked this pizza (the 3rd one) and she has passed it as correctly cooked."... pizza plate dropped onto the table and walked off. 2 other pizzas over cooked, but we were hungry so just ate them. Really disappointing, for a relatively expensive meal for what it was, Will not be going back.

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djbriggs12 . 2023-12-30

MORE AT TripAdvisor

I’m currently at the restaurant trying to finish off the hardest burnt pollo pasta I’ve ever had. It took them half an hour to cook so the expectations were higher due to care a diligence but no it wasn’t worth waiting a minute for. I didn’t fill up the plate, it felt like I could count the pasta, 56. I felt like I nearly broke a tooth on the pasta!! The service wasnt very good as they only had 3 people working for the 60 customers, so not their fault. Very disappointing for a main which felt like it could’ve been a starter. I would avoid coming here. Please go at your own risk. The staff took it off the bill so I increased their service. It wouldn’t run without the waitresses

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Dan David (Dan) . 2023-12-29

MORE AT Google

I went to pizza express for my birthday and ordered some pizza! The pizza was fine and I enjoyed it. My family gave me some cards and birthday presents. When I got dessert everything changed though! A kind waitress named Shay had wrote on the dessert “Happy 11th birthday” and that really brightened my day up. Give Shay a raise!!

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Jacob M . 2023-12-28

MORE AT TripAdvisor

It was one of our worst dining experiences we had. When we arrived the waitress was cleaning the table, she left it soaking wet and we couldn’t even put anything on it. In addition the cleaning wasn’t good at all! Stuck lettuce was left on the table. We order our drinks and a jar of water, she brought them but without any glasses! When our food arrived, it came without plates and cutlery. Ok I understand we could eat the pizza using our hands but what about the salad and the pasta??!! When we asked for cutlery, the wrong number arrived. The restaurant wasn’t crowded at that time so no excuses for the bad service. The cherry on the cake was that we found a long thread inside one of the pizzas! After that the whole experience was negative.

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Culture57907915700 . 2023-12-27

MORE AT TripAdvisor

It was one of our worst dining experiences we had. When we arrived the waitress was cleaning the table, she left it soaking wet and we couldn’t even put anything on it. In addition the cleaning wasn’t good at all! Stuck lettuce was left on the table. We order our drinks and a jar of water, she brought them but without any glasses! When our food arrived, it came without plates and cutlery. Ok I understand we could eat the pizza using our hands but what about the salad and the pasta??!! When we asked for cutlery, the wrong number arrived. The restaurant wasn’t crowded at that time so no excuses for the bad service. The cherry on the cake was that we found a long thread inside one of the pizzas! After that the whole experience was negative.

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M C . 2023-12-27

MORE AT Google

Terrible experience as the restaurant was too dirty and It had a smell of toilet and the worst was that the pizza was awful. In addition I found something like a hair in my pizza. I don’t recommend it. The good thing was the kind staff nothing else

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Roam64571968328 . 2023-12-27

MORE AT TripAdvisor

Shocking wait time for food and then it was all burnt and hard on the edges , ordered a starter which never arrived but they still tried to charge us for won't be back as no apology in any of it

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Sean Treloar . 2023-12-24

MORE AT Google

Where do I start: walked in, first thing we’ve noticed is the fact that it was very cold. Cocktails were appalling if you could even call them cocktails Pizzas were okay but the service… it was non existent The Manager,I assume because she was wearing casual clothing, took our order and no one NO ONE came over to check how our food was, if we want extra drinks etc. Just simply disappointing

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kl4dyna . 2023-11-24

MORE AT TripAdvisor

First time in this pizza express, walked in and felt like I’d walked into a old people’s home, no atmosphere, awful smell witch made me not want to eat the food, staff dress like they was at home and not bubbly , the food was fine , we love pizza express but this one is the least none so far I have come across sadly and won’t be rushing back

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Amanda Lane . 2023-11-12

MORE AT Google

We were quite disappointed. The restaurant was empty when we arrived at 6.30, the waiter took us to two tables as there were 6 of us but didn’t bother to move the two tables together. No atmosphere. The pizzas were cold and the garlic prawn one was flavourless and only had about 4 prawns on. The dough balls were nice. We weren’t offered Parmesan or black pepper. The desserts were great. The coffees were Luke warm. Pizza prices are too high when topping is so mean. The piccolo menu is good value for children. If we hadn’t used our app vouchers it would have been a rip off.

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LLfamilyof6 . 2023-10-25

MORE AT TripAdvisor

Generic experience, like any other Pizza Express. Was rather quiet when we visited, so seated quickly. Staff were very allergy aware, which is reassuring when you have dietary issues. Pizza was nice as ever, albeit I wish they were bigger! In terms of value, I don't really think Pizza Express is particularly great value, considering there's not really much to a Pizza, but others might well disagree. That said, you know what you're getting, and the food is nice enough. I would eat there again.

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Chris Hicks . 2023-10-24

MORE AT Google

The food was nice. Good gf options but its a bit of a sad comparison when compared to the non-gf pizza.... could you not be a bit more generous on toppings and pizza sizes? Staff were very nice.

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Alison Turner . 2023-10-13

MORE AT Google

Really enjoyed a meal out with my family, service was spot on from start to finish. Food was lovely and prepared quickly. Can’t wait to return.

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daniel wilson . 2023-09-26

MORE AT Google

One of the worse PE around sadly

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Steve George . 2023-09-01

MORE AT Google

Booked a table for 5pm for my daughter’s eighth birthday. This was meant to be a special meal out and she was so excited. Absolutely appalling evening. Didn’t even get our olives until we had been there for over an hour. Took until 6.30 to eat our mains. No extra drinks offered. Miserable evening and didn’t bother with dessert. Pizza express you need to do better as we aren’t coming back after years of being loyal customers.

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ellies691 . 2023-08-28

MORE AT TripAdvisor

Really noisy but brilliant service

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Marcus Howarth . 2023-08-19

MORE AT Google

Six tables in the restaurant and a kids pasta and carbonara burnt and that privilege cost me sixty quid. Some one please have a quiet word with chef that the little knobby things that control the flames go up and down. Shockingly bad, stay clear.

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Taran Rowse . 2023-08-16

MORE AT Google

Pre booked a table for 6.00pm. Arrived on time and ordered at 6.12. 1 of our party asked for cannelloni and was told it was available. At 6.45 pm waitress said there is no cannelloni. So became necessary to order an alternative. By 7.00pm still no food so chased up waitress and told they were working on it. Eventually served at 7.10 pm. Leaving 10 minutes to stuff down food as due in theatre by 7.25. Will be looking for an alternative in future. If you are planning to go to the theatre either avoid the place or book a table 2 hours before you are due at the theatre.

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Peter P . 2023-08-08

MORE AT TripAdvisor

Got wrong order. everytime am absolutely mad!

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Leo Embling . 2023-08-04

MORE AT Google

Style of the restaurant wasn't to my taste, not a cosy atmosphere. But the food was lovely and delicious, staff were friendly. Pricing was a little high.

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94jkh . 2023-07-30

MORE AT TripAdvisor

Absolutely shocking. A deal came up on deliveroo for £14.50 turns out it's barely a 9" pizza wow

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Natasha Rhodes . 2023-07-23

MORE AT Google

Good food, excellent service. Few diners but it was a Thursday evening.

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Penny Sands . 2023-07-20

MORE AT Google

3 pizzas and 3 drinks. North of £50. Shameful.

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Matt Fogarty . 2023-07-16

MORE AT Google

The best Pizza in Plymouth? No idea. But I know that the American Hottest Pizza (ordered thin and crispy with nicely sprinkled topping) was one of the best pizzas EVER. Would recommend this place for people who really like a good thin typical Italian pizza. Great friendly service and nice Italian beer. What more can you want?

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Goran Bronisch . 2023-07-07

MORE AT Google

We took a group of students here for a pizza making workshop. The staff were really helpful and the students had a really good experience.

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Penny Brown . 2023-07-04

MORE AT Google

Probably the worst pizza I've ever had. Any kebab place with £5 pizza is better than this. Wouldn't recommend to anyone.

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Martyna Dymna . 2023-07-01

MORE AT Google

Had a lovely meal before I went to the theatre staff were friendly helpful and friendly would recommend this restaurant for a bite to eat not to far too walk to the theatre.

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Debbie Davies . 2023-06-27

MORE AT Google

I don’t often post reviews but wanted to acknowledge how much of a lovely evening we had the staff were so helpful and attentive. Food was amazing brought out timely. The atmosphere was relaxed and just what we were after. Cocktails were amazing too!

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Beckie Walker . 2023-06-25

MORE AT Google

Awful takeaway No eggs for Salad Nicoise , but collection order was still accepted on line. Staff not welcoming when I went to collect. I opted to change order to Caesar salad. Potions tiny, very little dressing hardly any cheese. Bread was covered in black pepper. For £15.90 a portion of dry salad is a total rip off. I used to like pizza express, but the standard or service and food is below standard.

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billt653 . 2023-06-22

MORE AT TripAdvisor

Came here after our coast to coast bike ride needing late night sustenance so arrived out of need but choice but glad we did. Place was empty and can feel a little soulless when empty but the food made up for it. Caramelised onion and...

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supertroopers . 2023-06-13

MORE AT TripAdvisor

It's okay. I've been to much better Pizza Expresses. They were out of vegan cheese, menu is good. The service was fine, but they had to redo both mine and my wife's because they got those orders wrong.

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Peter Everett . 2023-06-12

MORE AT Google

Great company we shared with friends. Don't agree though with the 12 .5% service charge added onto the bill fir having a large party (12) booked in advance. Should have been a reduction, as the place was quiet and therefore they should be happy for the business.

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Ron Renshaw . 2023-06-11

MORE AT Google

Food is always delicious. 😋 Great for families. Highly recommend

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Laura Bass . 2023-06-04

MORE AT Google

Another great meal at pizza express. Food was tasty the staff were helpful and friendly. Good value and big portion’s definitely worth a visit.

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vikkib404 . 2023-05-01

MORE AT TripAdvisor

I was seated and then ignored for 30 minutes. When I eventually got the servers' attention, she arrived with food on the face at the corner of her mouth. I informed her of the food on her face and asked if she had been eating, and she said no and wiped her face with her hand. At this point, I asked if she wouldn't mind washing her hands first before taking my order. I was met with a "why?" And when I stated again. "Can you please wash your hands before you serve me." I was met with a "Really?" At this point, I asked for the manager and made my way to the front door and awaited the manager. The manager on duty listened and empathise and offered to serve us herself, but at this point, I was already out the door in my head.

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David Whittaker . 2023-04-14

MORE AT Google

Really good experience and food. Parry of 2 adults and 2 young kids. We were promptly seated in a half full restaurant, drinks order taken promptly and kids food order taken to get them going. Everything was well cooked and the staff were very friendly. It's perfect for the theatre or a family meal. It's pizza express, you know what you are getting and it's done well here.

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Tom Lampard . 2023-04-13

MORE AT Google

Always a solid option for reasonably priced consistent food, friendly staff, nice pizzas, all you need.

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ThisisDom . 2023-04-13

MORE AT TripAdvisor

I am a Coeliac and I have used this restaurant many times in the past. This time I found the menu very limited and there was a strange smell in the restaurant. I hope the menu improves because I would like to go back, only time will tell.

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Richard Goodman . 2023-04-07

MORE AT Google

Stay away!!!!!! Currently been waiting 50mins for my pizza to arrive bearing in mind its really Quiet. Firstly ordered my food only to be told they don’t do chips…. Then the waitress went for a smoked think as It smelt and left the back door open after she came back in freezing the place out. I’m currently sat in my coat eating my tea. Then when my pizza eventually came I politely asked for some garlic sauce…only to be told they don’t do garlic sauce!!!!! What kinda pizza place doesn’t offer garlic sauce as a minimum never mind chips. Find somewhere else worth the money next time as the pizza isn’t anything special, it’s nice but seems like it’s missing something to dip in. One waitress seemed lovely and smiley, the other woman was pretty miserable towards customers but she’s quite happy laughing and smiling with staff. So I’m paying to eat a pizza without chips and garlic sauce in the cold… brilliant. Also had to wait ten minutes for a drink after I was seated. Sighing at customers isn’t professional. She needs to learn some serious customer service. Throwing the bill in my face seconds after I’d eaten prompting they were closed. Even though they took 50 minutes to Cook a pizza. Another woman has just had a go at her about her attitude aswell. The downstairs toilets haven’t been cleaned in a while the toilets are disgusting and there is dust and muck everywhere. Even the white walls aren’t white. The place is disgusting 🤮. Also £3.55 for a small glass bottle of coke is extortionate!!!!! Specially when you can’t even invest the money making the place look presentable and the staff friendly.

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Howard Gee . 2023-04-06

MORE AT Google

A very good meal pre-theatre. Four of us had starters and pizzas/calzones with G&Ts and wine before heading across the road to the Theatre Royal. Three of us had the spicy prawn starter and the other the mushrooms. All were very good. The pizzas and...

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Nigel D . 2023-03-22

MORE AT TripAdvisor

The service on this branch was incredible, the pizzas and desserts we had were delicious.

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Lázaro Veberth . 2023-03-21

MORE AT Google

Poor experience last Sunday. Waited over an hour for our starters of Garlic Bread and Doughballs. Very simple dishes but clearly not for the 3 chefs. Seen 3 people arrive and all receive food before us. Could perhaps excuse the above wait if the restaurant was busy but it had 5 tables. Everyone else also seemed very annoyed with the wait. Food was tasty but we won’t be going back with service like that.

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Cameron Weldon . 2023-03-15

MORE AT Google

Always enjoy a visit to pizza express, the Plymouth restaurant didn't disappoint! Delicious Etna pizza, on a romana base, while off menu, it's considered a heritage pizza, so they will make it! 100% worth a try if you like slightly hotter /spicy pizzas

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George Totorean . 2023-02-03

MORE AT Google

Thanks matt and team for a lovely meal.

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Wendy Cummings . 2023-01-31

MORE AT Google

For a while now, we are new owners of a smartphone and have been trying to come to grips with the PizzaExpress App. It isn't always that simple for us but after a little time, we managed to log in to the WIFI etc. at...

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Philip D . 2023-01-29

MORE AT TripAdvisor

On arrival, staff member asked if we had booked. We hadn’t so she was like oh I will have to check as we have a big booking coming in soon. She then said it was fine. The restaurant probably had about 4 tables in use...

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E1982VPandreask . 2023-01-21

MORE AT TripAdvisor

Staff party was held here, we pre ordered our items as we were coming in close to the restaurant closing time. I chose the Padana pizza and roulade for dessert. The staff were attentive and drink orders were dispatched quickly.

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Eleanor Parry . 2023-01-15

MORE AT Google

Terrible service! Our table was booked for 5 pm and we received our food at 6:48 pm! We were a party of 8 with 4 children (2,3,5 and 6 year old) We had a fab afternoon at the panto and the meal took the shine...

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hannahhP5346RJ . 2023-01-07

MORE AT TripAdvisor

Very slow service, had to leave before food arrived...... We arrived as a family of 5 on time having booked a table for 1215. The restaurant was reasonably busy, but certainly not packed. We were quickly shown to our table, but it took some time to take our order and then to receive our drinks. The server asked if we needed to complete our meal by a certain time and we said 1320 as we had theatre tickets for 1330. Our 2 starters arrived at 1255, when we also queried/requested our main courses. We gave up 1310 when there was still no sign of our food and were told it still wasn't ready. The server was very apologetic, the manager far less so as she removed the cost of the mains from our order. Overall a real disappointment, leaving hungry after just under an hour. There was certainly nothing 'Express' about the service we received. We've dined regularly at Pizza Express, but would be very reluctant to ever return to this branch.

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Rich Mears . 2023-01-02

MORE AT Google

Always enjoy the food with pizza express. Staff are hit and miss some are lovely others seem like they would rather be somewhere else.

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Courtney Evans . 2023-01-02

MORE AT Google

Food was good but slow and at the end wasn't asked if we wanted a pizza box to take our stuff away. Plus at the end my daughter ordered a desert and got brought a dolcetti even though she pointed at the thing on the menu she wanted. The crew serving us had a bad attitude and none of them smiled whatsoever. Barely spoke to us. Normally we get asked if everything's okay but that wasn't done.

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Eternal Flame . 2022-12-30

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All great especially the service. My dessert was a huge disappointment though. I chose the new sticky toffee bundt cake which should be slightly denser & a bit more moist texture than a sponge cake. My dessert cake was flat, looked uncooked & like a paste. Not a bundt or any type of cake. Very disappointed. The item was removed from the bill, which was a nice gesture. Otherwise a good meal, great service.

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Nicci Hastings . 2022-11-24

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Was quoted 25-35 minutes on pizza delivery, been waiting over an hour and a half now and still no sign of delivery, and they won't answer their phones.

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Alice Alice . 2022-11-12

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My husband and I both work in hospitality, in a chain restaurant not too different to Pizza Express, he as a head chef and I as a manager, sonI’m sure you’ll appreciate eating the same food at work can get a little boring. With that...

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AlwaysHarry . 2022-11-05

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I just want to say a big thank you to the friendly staff at Derry’s Cross Pizza Express, especially Jess the manager. Twelve of us turned up in a big party unexpected, having been badly let down by another restaurant, and despite being so busy...

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Nathan G . 2022-10-30

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Booked an early lunch for a family group. Restaurant had only just opened for the day. The floor and some chairs were dirty with remains of previous nights food. The service was painfully slow. The food was below average. Dairy free cheese was requested for...

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N9473AXsuew . 2022-10-28

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We booked a table 1.5 hours before a trip to the theatre royal and had to leave after 1 hour 15 minutes as they said it would be another 10-15 before our main courses would be ready. This was despite us telling the staff that we needed to be at the theatre. Really annoying and disappointing as it was supposed to be the first part of a lovely night out.

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Rebecca Carter Dillon . 2022-10-18

MORE AT Google

Great waiting staff, quick service and lovely food and drink. Couldn't find fault.

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Sandie Bishop . 2022-10-02

MORE AT Google

I love this restaurant. I have been here every time when shopping in the city centre or if a good show on. Lucy and the team never fail to please. food delicious and efficient

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Jade Peters . 2022-09-21

MORE AT Google

Was served by Lucy and Jess who both made us feel welcomed. The food was beautiful and we were even created by the chef the moment we walked in. We will be back. Best restaurant in Plymouth

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Dav Fa . 2022-09-15

MORE AT Google

Good service, great meal , just Enjoyed it. Thanks Erika

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Gwynn Battarbee . 2022-09-15

MORE AT Google

Great experience, eat here a lot 😊 Staff and food always best ☺️

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Klaudia Kowalska . 2022-09-10

MORE AT Google

I eat here a lot and the team are truly amazing! All staff always have smile on their face. Best atmosphere

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Oliver Rodgers . 2022-09-09

MORE AT Google

I would give 5 stars, but last time I was there I had to wait more than 30min just to get a table. I believe you should hire more people. The few you have are amazing friendly.

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Gonçalo Carpinteiro . 2022-08-23

MORE AT Google

Lovely experience. Everything catered for. Had a meal for my grandads 91st and all went brilliantly. Jess was our waitress and looked after us throughout the night

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Ben Steel . 2022-08-20

MORE AT Google

We had booked here before the theatre, for reasons beyond our control we were short of time. We explained this to the waitress and she immediately took this on board and endeavoured to help us. She gave our menus and took our drinks orders. Within...

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Pippajack . 2022-08-19

MORE AT TripAdvisor

We were greeted by Lucy first and then Jess. They were so lovely and so good with kids

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James Locke . 2022-08-19

MORE AT Google

Not worth the money and time, waited for well over an hour for an order that they forgot about and when food arrived in the end just sheer disappointment

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Stan Florin . 2022-08-17

MORE AT Google

Excellent service and great food. The waitress was very attentive, regularly clearing plates etc. the food came out quickly and was very fresh. Highly recommended this restaurant. Very convenient location, although slightly away from the city centre. Worth looking for it around the corner! Thank you :-)

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Josh Pett . 2022-08-17

MORE AT Google

Simply perfect. A lovely lunch with my partner in a nice calm setting, a good restaurant for everyone!

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Kyiann Smith . 2022-08-03

MORE AT Google

Efficient and value for money pre theatre

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Anne Soper . 2022-07-20

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