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3.5

Based on 72 opinions finded in 1 websites

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Nº 2393 in 2913 in Edinburgh, City of

Nº 40 of 62 Pizza & Pasta in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..pizzapasta
Score
OpinionsNoteTripAdvisor723.5

comment_iconOpinions

My daughter chose here for her 17th Birthday meal as she’s GF and heard the range was great. She wasn’t wrong! The food was all really tasty and freshly cooked to our specifics. Also, the service was excellent! From Adam who met us at the door with a genuine friendliness to Margaret who served us with a real ease. It was a really lovely, and unexpectedly special, experience. Highly recommend and we’ll be back. It was a 100 mile round trip which was totally worth it. Thank you 🍕

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Debbie R . 2024-08-05

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Anything but express. Their app and website is so slowly and I couldn’t order at all. Also my promo code was not working in the app and I just wasted so much time on it. Fix your app and website

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Gabriela K . 2024-06-02

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Popped in to Pizza Express in Fort Kinnaird, Edinburgh on Good Friday . Sam the manager was absolutely fantastic. We’d left our dog alone in the car so he quickly took our order and our food arrived in no time despite the restaurant being super busy . Food was delicious! Would definitely return . Thanks again Sam .

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Camper561485 . 2024-03-29

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Service extremely slow had to ask for order to be taken. They have an offer on apparently for fifty percent off if you pre-book on their app which we didn't know about so had to pay full price for a pizza that was ridiculously small as that's their way of still making a profit. Two cokes were almost £8!! Again making money so the half price pizza is just a con. Won't be back.

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Tazman . 2024-01-21

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My Mum took me here as a special treat. This was completely spoilt as after my mum paid they claimed payment had not been made due to the machine losing battery, they said a decline receipt was not available. My mum clearly upset showed them on her phone the payment had been made. However the manager on shift kept talking over her in an almost aggressive manner, and kept insisting that this was not the case and the payment would be pending and cancelled. They forcefully insisted she pay again, despite her feeling very uncomfortable believing payment had already been made. In response to her concern that she thought she had paid and would be charged twice and simply couldn't afford this, the manager insisted the system wouldn't allow this and it would be impossible for this to happen. He was completely wrong it has! She is now having difficulty contacting the restaurant to get this money refunded and is therefore out of pocket, money she can not afford. The special treat she hoped to give us completely ruined. This kind of customer service is unacceptable!

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Laura S . 2023-08-04

MORE AT TripAdvisor

Been here so many times and always leave happy. Staff always meet & greet promptly no matter how busy it is and the food is what it is - great Pizza and Pasta. Always tasty and always cooked perfectly. Ideal place for lunch with friends.

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Peter H . 2019-05-16

MORE AT TripAdvisor

The food is great! Can’t beat some garlic dough balls and a large pizza. The staff are friendly and very helpful if you have any questions from the food or discount

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wullie250 . 2019-03-31

MORE AT TripAdvisor

It wasn't busy but the staff seemed to be in a rush. They plonked us in the window seat, and if you get it, ask them to o move - a howling gale fires up every time the door is opened The food itself was...

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BackPacker800547 . 2019-03-09

MORE AT TripAdvisor

We visited last night and were surprised with hot busy it was for a Sunday night. The service was very slow, it took an hour for our mains despite only having doughballs to start. Pizzas were lovely when they eventually arrived. They often do discount...

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Abi S . 2019-01-21

MORE AT TripAdvisor

Good selection of meals, friendly staff. Good value with a voucher that was honoured. Concerned that neither tap in the gents worked - had to use disabled toilet’s sink.

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392rohitg . 2019-01-20

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I understand the restaurant is called “pizza express” which may indicate they put more effort in the pizzas themselves as opposed to the rest of the menu but I am not a huge lover of pizza therefore ordered a lasagne. Let’s just say it reminded...

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ChaDuRi1 . 2018-11-05

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This is a great Pizza Express. We have been going for a number of years and the staff are really very chatty and remember the people that visit. Maya is a lovely waitress who my daughter has grown to like very much. Maya remembers what...

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tweedponcho . 2018-10-19

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Pizza was fine apart from the prices. And also the drinks the smallest bottle of diet coke on the planet and a glass of wine came in at over £10 each pizza was over £10. The pizza was tasty but not worth all that money....

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kcurrie1965 . 2018-09-16

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Typical chain restaurant. Over priced for what it is. Food was ok but when I asked for a specific pizza the waiter told me they had none of that pizza left. Never knew they cooked pizzas from frozen. Staff were attentive. restaurant was clean.

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f00dgee . 2018-09-13

MORE AT TripAdvisor

Pizza express is always great value and the food is always decent, but what a difference a great waitress can make to a restaurant. The place was heaving but our server was efficient, friendly and attentive. We will definitely come again.

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LibertonMum . 2018-07-13

MORE AT TripAdvisor

We are regular visitors and most of the time we eat at Pizza Express Fort Kinnaird. Recently it changed from the kitchen perspective food looks horrible and all you can hear is chef shouting for service every 2 minutes so loud they can be heard...

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Alex A . 2018-07-10

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Pizza was very bland, supposed to be a Quattro Carni but could have been anything. Not much taste and just nondescript.

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Moonpuddle . 2018-07-09

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We were seated outside with our dog at about 4 o’clock. They knew we were there, as server came out to give us menus and see the dog. We sat for 40 minutes and not a single server came out. No drinks, or anything. It...

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teegant2016 . 2018-06-17

MORE AT TripAdvisor

Regular visitors to Pizza Express particularly Morningside and George IV Bridge. Second visit to Fort kinnaird. Second disappointment. Slow service. Pizzas not very hot and light on toppings. Salad past its best. Will stick with Morningside in future.

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scottishfoodlover013 . 2018-06-07

MORE AT TripAdvisor

visited with family, service was fine but the pizza portions were very small but we had a nice table in the window

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Goldie66_9 . 2018-06-07

MORE AT TripAdvisor

Went here today with friends, including a couple and their (teething but well-behaved) baby. The menu is very consistent, and while I've had better pizza, I know it's never going to be bad. I had a Classic American pizza and a delicious watermelon soft drink,...

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robertjleeuk . 2018-05-06

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Fancied a few things off the Xmas menu but restrained ourselves and I had the sloppy Guiseppe leggera and my partner had the caesar salad. We did then share the salted caramel profiteroles but be warned - there are 5 of them so there might be a fight. All very delicious as always and will be back to try some of the other festive choices. Service is always good at PE which is nice.

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Allison106 . 2015-11-12

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