Based on 378 opinions finded in 2 websites
Based on 378 opinions finded in 2 websites
Nº 303 in 505 in Luton
Nº 5 of 12 Pizza & Pasta in Luton
Opinions
Food was late but they did apologise. Food was very tasty, would definitely order again.
Charlotte . 2019-11-02
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Didn’t like any of the food not to my expectations never again
Syeda . 2019-09-17
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Been Eating from here since the day the shop opened, never had any problems with the food and service always been brilliant, Today however a little disappointed my buy 1 pizza get 1 free was not included and I was told I should have ticked a box, despite having ordered the same way for several years via Just Eat and never ticking a box. No hard feelings will definitely eat here again but consider it positive criticism regarding ordering online. Perhaps tell customers to indicate in the more information box.. Food was good regardless ..Try the Perri Perri burger!!!
MR . 2019-09-14
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They address me by name now lol always kind drivers, great food as always. High standard, fresh. Thank you
Suneel . 2019-09-12
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Been ordering the same for sometime and the quality remains high. Always fresh and ontime. Thank you, will order again
Suneel . 2019-09-12
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Good service, hot food cant complain. Will order again.
Suneel . 2019-09-12
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Ordered again. Fresh chicken and friendly drivers
Suneel . 2019-09-12
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Again. Spot on food, had an extra roll in my food, so that was a nice surprise. Friendly drivers, will order again. Recommend.
Suneel . 2019-09-12
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Always on time. Fresh food, no complaints will order again.
Suneel . 2019-09-12
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Good food again. Can’t complain, fresh food. Always neatly packed. Thank you
Suneel . 2019-09-12
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Ordered for the 5 or 6 time now, great service. Missed a drink last time but when added in notes brought it round this time promptly. Will order again, thanks
Suneel . 2019-09-12
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High standard as always. Fresh food, friendly staff, can’t complain. Thank you
Suneel . 2019-09-12
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Thanks again. Happy customers, good food and ontime.
Suneel . 2019-09-12
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Usually never late but food was still lovely and hot.
Nosheen . 2019-09-12
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Thank again. Fresh food as always and ontime, see you soon.
Suneel . 2019-09-12
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Lovely chicken & chips thank you.
John . 2019-09-07
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A friendly little chicken shop with the most great tasting fillet tower bugers (empire burger). Very good for the price
lee . 2019-09-06
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Very happy and very tasty chicken, thank you.
Owen . 2019-09-05
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Placed a order with a meal deal, coming with 2 large pizzas. When received delivery got medium pizzas and different base. Any how rang to tel them they error or mistake before complaining I asked the staff about sizes confirmed first then I told them that you sent wrong pizzas. The staff gave the phone to a different person he totally refused that they sent wrong, rude phone manners. I didn't wanted a replacement one but just for future. No apology and not nice food Would never recommend or please avoid too as nasty piece of work they are over the phone with no manager or anything Never ordering from this place again
irem . 2019-09-02
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I order from this place regularly and each time leave a 6 star review because they honestly deserve it. However, it takes one bad experience to override all the good experience. I ordered the 12 piece chicken deal. At least 8 of those pieces were dry and old. Anyone with common sense can tell when chicken is fresh and when I compared it with previous orders, I knew it was not fresh. It was hard, dry and tasteless. The chips were good as usual. I have been fair in all my reviews. 6 stars everytime even when delivery has been slightly late by 10 minutes sometimes. For this order, the delivery time was quick and the driver was polite as usual. Whichever driver delivers my food, he has always been polite. However, based on this one bad experience, especially being a regular customer spending a lot of money at this place, sadly I will no longer be ordering from here again. I dont have the energy to call and complain if the food is of poor quality. I just never use that place again. I would recommend this place as it does good food and form your own opinion. However, one bad experience for me, is one too many.
Muhammad . 2019-08-28
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Some of the food didn’t come and the food was soggy like it had been left to sit and it didn’t taste good either
Tara . 2019-08-25
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This is by far the worse take away I've ever had.. chicken looked like it had been kicked around the kitchen the chips were vulgar and soggy onion rings soggy the best thing about the whole experience was the pot the coleslaw came in...AVOID AT ALL COSTS..
Kev C . 2019-08-23
MORE AT TripAdvisor
Polite delivery driver. Good quality food.
Muhammad . 2019-08-22
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Disgusting. We ordered two pizzas one of which was a beef one and one was chicken one. Both of my pizzas came and were chicken?!. The pizzas had a bad smell and after test. which had me thinking that the ingredients could have been of. The mayonnaise sauce was definitely off as it stank and tasted disgusting! Very disappointing as the driver even asked us to leave a review. I order from here quite frequently but this time it was very bad! Its a shame my review had to be a bad one
priya . 2019-08-06
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The pizza was warm when it arrived 10 minutes early. Very happy with the service. Would definitely order from them again.
Shiraz . 2019-07-31
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They forgot about my side order, the delivery person told me it would 15 to 20 minutes to get my side order. Called the shop and it was the side order was here in five in minutes. The delivery person was very rude.
Mark . 2019-07-28
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Food was of low quality & did not taste right plus one of my side’s were wrong. Will not order from them again.
Muhibur . 2019-07-28
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And still waiting this is bad as they can see I have ordered kids meals
Emma . 2019-07-25
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Very tasty food will definitely order again. Chicken was on point delicious 👍
Asif . 2019-07-20
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Food is perfect, fast delivery every time.
Natalie . 2019-07-12
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The burnt my half pounder and forgot my chips I called up they said next time they will send it out next time I order I called then up 2 weeks later and they gave me all that new manager and they cant remember won't be going here again!
Ryan . 2019-07-09
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Pizza was delicious and extremely fresh. The delivery driver was very nice and had outstanding customer service. Definitely will be ordering again. Happy customer.
Nabeel . 2019-07-06
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Excellent quality food and first class service. Will order again Thanks
Amar . 2019-06-30
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Half the chips were re-heats , others were undercooked . Kebab was awful tiny bit of lettuce hardly 'salad . Such a shame as it use to be lovely
Louise . 2019-06-27
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The food was nice I had a tower burger, 2 piece chicken and some chicken wings. I would have given 2 more stars but the chicken especially the wings were a bit dry. However the flavour was there and the burger was spot on.
Joshua . 2019-06-24
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Food came 20 mins late and was missing items so sent it back
cheryl . 2019-06-20
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Great food, delivery time said 1 hour, was delivered in 1 hour. Will order again. Thank you.
Karen . 2019-06-09
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Excellent service and great food quality
Amar . 2019-06-02
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chicken burnt, ordered 2 large pizza, received 2 small pizzas and the pizzas were looking ugly
ahmed . 2019-04-16
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Food always good, service always brilliant, still coming back after over 20 years
MR . 2019-04-05
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Lovely food. Arrived hot and great service.
michelle . 2019-03-31
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Food was not nice wouldnt order pizza or chips from here again is a shame as time keeping was great
Terah . 2019-03-05
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everything was perfect very tasty chicken pizza wasn’t to my taste tho but the pepperoni was amazing x
Layla . 2019-03-03
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Staff friendly and food was piping hot and ready for me to collect when I arrived.
Sadia . 2019-02-16
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Food was OK, delivered 30 mins late from original time stated
Dean . 2019-01-12
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am eating this rigth now had to leave feed back, fresh tasty food thanks
Wajid . 2019-01-10
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Both burgers were burnt, literally black!! All the chicken including the burgers were so so salty. The chilli sauce, if you can call it that, was just red water. Very disappointed. Complete waste of money.
Nabeel . 2018-12-30
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Food was early and piping hot and tasted far better than others I have used in the area i will be ordering again soon...
gary . 2018-12-28
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Arrived earlier than expected. Food was hot and delicious
Caroline . 2018-12-28
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They missed a part of my order Then said next time you come you will get free box of chips but didn’t take my details down to know who I am
Sayful . 2018-12-22
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Always ring and 11pm for delivery food is lovely staff are nice and the mayonnaise is the best has never changed
Lisa . 2018-12-13
MORE AT TripAdvisor
confusing OFFER THEY HAVE & not so clear, but the food is excellent.
ALEXIS . 2018-12-09
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chickens had no taste at all also a chicken fillet burger was in a cheese burger bun burnt crunchy
Leyla . 2018-11-11
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Hot, just as asked for and early. Perfect as always thank you
Mrs . 2018-11-10
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Lovely and hot. Chicken was lovely, ty
Mrs . 2018-11-09
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Pizza and chips were rather cool when got here.
Mrs . 2018-11-02
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Donner was the best in Luton. High quality chicken and fresh tasting! Highly recommend this place.
Muhammad . 2018-10-21
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Perfect as always. Hot and delicious
Mrs . 2018-10-20
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Empire burger chcken fillet hashbrown salad mayo amazing
lee . 2018-10-15
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BEST chicken burgers in luton thankyou
lee . 2018-10-15
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Best chicken empire burger in luton for sure
lee . 2018-10-15
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Best chicken empire burger in luton
lee . 2018-10-15
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food was late as the delivery driver went to the wrong address and when I called the shop the person who answered thought it was funny! I am totally disgusted by the customer service!!
Lee . 2018-10-02
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Only one burger alright. rest was hard and old needed metal teeth to chew and didn't give what I asked for.
Majid . 2018-07-31
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Food was good and got here very quick driver was friendly as usual... just a suggestion if the fries can be put in the box instead of the paper bag so they don't get soggy
naveed . 2018-07-14
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Fold was meant to be delivered at 8:50pm so its hot when we break our fast around 9pm, but came at 8:10pm ! was shocked as it came literally 15 mins after placing order! Called the restaurant up and they had said how apparently it didn't show a time on their system which makes no sense as THE RESTAURANT altered the time for it to be delivered at 8:50! The food was nice however, just a cold meal and poor timing ! Not happy at all.
sabby . 2018-05-26
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Tasty food. Good service and delivery driver was polite and friendly Thanks
naveed . 2018-05-16
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Chicken was the best chicken I've had in a long time. Crispy skin and the meat was moist and tender. Chips a bit limp but overall I was happy and satisfied
Joshua C . 2018-05-06
MORE AT TripAdvisor
Normally I go to my local chicken shop as it's convenient for myself but on this occasion they wernt delivering so I thought I'd try these guys. I was really satisfied , the chicken was moist and tender and the skin was crispy and full of flavour. I also had the tower burger and it was spot on 👌. Only negative feedback is that I thought the chips could have been cooked a little more as they were a tad limp. I will defo go here from now on.
Joshua . 2018-05-06
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Pizza was bland no taste, chips weren’t crunchy.
Taj . 2018-04-29
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Lovey Chicken so tasty, also kebab meat wasn't dry and awful like some places. Well done keep it up.
Mrs . 2018-04-17
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I ORDERED MY FAVOURITE CHICKEN KEBAB TODAY WHICH IS NORMALLY SO GOOD BUT UNFORTUNATELY TODAY IT WAS NOWHERE NEAR AS GOOD AS IT USUALLY IS😞 THE CHICKEN IS HARD,RUBBERY AND HAS LOTS OF BLACK BITS ON IT, AND HARDLY ANY CUCUMBER, I HAVEN’T EATEN IT YET AS WHEN I TASTED THE CHICKEN IT WAS CHEWY AND HARD, AND I’VE SPENT 10 MINUTES TRYING TO REMOVE THE HARD BLACK CRUSTY BITS. OT IS USUALLY SO SUCCULENT AND JUICY AND IS ONE OF MY FAVOURITES. BUT NOT TODAY😥 IT’S JUST WHEN YOU ARE REALLY LOOKING FORWARD TO SOMETHING AND WHEN IT ARRIVES BELOW ITS USUAL HIGH STANDARD IT IS SO SO DISAPPOINTING 😔 I WOULD LIKE IT COOKED FRESHLY AND REDELIVERED BUT AM ANXIOUS TO ASK.
caroline . 2018-04-15
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burnt and tasted like some kind of detergent. will not be using again
CLAIRE . 2018-03-09
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Always early , been eating here since they opened the doors 25 years ago some really good Pizza "buy 1 get 1 free"
MR . 2018-03-08
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Disgusting service. Will never order from them again!
Ieasha . 2018-03-02
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Chocolate Cake was frozen solid as was the cheesecake asked for cookie dough or vanilla ice cream and was give cookies and cream ( which i dont like) ordered a few times from here now hasnt been great.
Cameron . 2018-02-12
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Was the first customer at this store more than 25 years ago, still run by the same friendly people, always good here
MR . 2018-02-06
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Great customer service swift delivery as usual
MR . 2018-02-06
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Please read the order comments I specifically asked not to put any chilli on the pizza but it was spicy which is a put off...
naveed . 2018-01-31
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The pizza’s I ordered where so good, very fresh and tasty
Nabeel . 2017-12-31
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First time ordering from here.. food was as expected chips were fresh not soggy
angela . 2017-12-30
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food was really nice and plenty of it
Joanne . 2017-12-27
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I had order chicken burger with onion rings and many more stuff, for starts the chicken burger was hard and the rest of food was soggy. This wasn’t up to my standards of food 🤮
Ibrahim . 2017-12-25
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First time tried very nice food but the xtra hot peri peri chi was too hot to eat. Wil order again quality food.👌
Jamal . 2017-12-11
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The food was late. When our order arrived, we opened the door within like 30 seconds of the man knocking on the door and by the time we opened the door the delivery man was already at his car and very impatient when giving our food. No apology.The chicken was dry and not very appetising to eat. The chips tasted really fatty and oily. Ordered Fanta and we got given Orange Tango. Only good thing was probably that everything we ordered was there. Other than that, very poor service.
Chloe . 2017-12-11
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Food was discusting, i ordered a burger with salad n chips, and the burger was cremated and a lack of salad, and the chips never came, dont waste your money,
Jackie . 2017-12-10
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made an offer here paied they said they added extra 30 mins. when I’ve tried calling them no answer and they have taken my money
Michael . 2017-12-10
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Pizzas were undercooked and really soggy will NOT be ordering from here again!
Cameron . 2017-12-08
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Garlic bread was soggy and dry, wings were dry and like they've been left out overnight
Sabrina . 2017-11-25
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Chips yukky need change oil. corn cobs awful and didn't eat looked and tasted re heated or kept hot for a while greyish tinge. going back to my usual G&A
beverley . 2017-11-24
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The food was awful , dry , stale chicken, dry second hand chips, burnt burger. Never again will I visit this place - complete waste of my money
michelle h . 2017-11-18
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I received small kebab instead large. Chicken wings over done - very dry. Will never order egain!!!
Ania . 2017-11-10
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added extras into my food which I did not order. for example added cheese into my chicken burger and wrap
Nico . 2017-11-05
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My favourite place to order from, excellent food for an excellent price!
Yasmine . 2017-10-30
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Lovely food and good service and delivery
Joanne . 2017-10-29
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Lovely food and good service and delivery
Joanne . 2017-10-29
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My favourite place to order from, excellent food for an excellent price!
Yasmine . 2017-10-29
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highly recommend, very tasty food, will order again, thanks
Wajid . 2017-10-28
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Food was late, cold and when i called to find out where my order was the guy lied, told me the driver had been buzzing the downstairs door; i told him i live in a house and there has been no one at my door, he then told me the driver had tried to call me ; i have had my phone in my hand since i ordered. When the driver arrived i asked hom what happen, he said he went to the wrong place about a mile away from where i am, my food was cold and i was lied to. No happy
samantha . 2017-10-26
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Food was late, cold and when i called to find out where my order was the guy lied, told me the driver had been buzzing the downstairs door; i told him i live in a house and there has been no one at my door, he then told me the driver had tried to call me ; i have had my phone in my hand since i ordered. When the driver arrived i asked hom what happen, he said he went to the wrong place about a mile away from where i am, my food was cold and i was lied to. No happy
Samantha . 2017-10-26
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