Pitsu in Hackney

The waitress serving us the food was impolite and had an attitude when we had brought up the two incidents of her forgetting two of the items we had ordered. After having ordered, I had noticed while waiting for the pizzas that my drink was forgotten which I asked if she could bring it to me and then I asked if it was possible for some ice and lemon in a glass but she confused by my request. Then, the pizzas had arrived which were good as always but this time the mixed salad was not given. So we had to remind her of the order of the salad which she then went on to say that it was coming but we overheard her colleague “what salad did they order so I can make it now” . Also, we had noticed that other tables were waiting to be served for a while and that the waitress was making another customers salad while eating which I would say is rather unhygienic. Moreover, a couple had come in about being given the wrong pizzas (despite it saying the correct name on the box) to which that same waitress rolled her eyes and was not accommodating to her mistake which us humans make all the time :). The other colleague was friendly which is what you hope and expect when being served and paying for service charge. I have contacted Franco Manca’s a contact service so I will be waiting for a response to the complaint.

Todavía no entiendo por qué es "Lena"?

Great pub with really helpful staff.

Great experience bartender sree made our day

I’m amazed by how bad this place is. We chose some spritz cocktail thing which tasted like just lemonade. They took ages to come. My friend ordered a pizza and I ordered a garlic bread with moz. That came first. Before the drinks. And before the cutlery, which I had to ask for. The server then handed me a bundle of cutlery. You don’t even train your servers to set a table. Anyway, my friend’s pizza came long after I’d finished. Common sense would have dictated that we wanted both dishes together. It’s just appalling how badly your management train your servers. They were *dreadful*, and it’s not their fault.