Based on 125 opinions finded in 4 websites
Based on 125 opinions finded in 4 websites
Nº 384 in 421 in North Hertfordshire
Opinions
As well as the order being late my chips were missing so i had to wait again for them to be delivered.
Nahum . 2024-12-05
MORE AT Just Eat
After over 2 hours of waiting, and multiple reassurances it was on its way, nothing showed up. AVOID
Dan . 2024-11-28
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Food arrived cold and was 30mins late. No communication from vendor so say they were running late. Rude customer service when calling and asking for a refund.
Hieran . 2024-11-28
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Food was cold and to the beat quality we have had before won’t be ordering again disappointing
chloe . 2024-11-14
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My food parcel is full leakage and driver gives me in this bad condition and bad thing is that i give oder directly to shop not from uber eats where i have no chance to refuse to accept this bad oder and complain to shop and they ignore as usual and says me it’s happening sometimes
Jawad Iqbal . 2024-11-09
MORE AT Google
Always great food when I order from here!
Simon . 2024-11-09
MORE AT Just Eat
You lot are so pathetic, you have no manner when it comes to speaking to people. Ali Majid Tariq needs to fix up his attitude. This company sits and argues with their customers when they make mistakes with peoples orders. Ali majid Tariq refused to give his name after cussing my sister. How delusional can someone be that they can’t even own up to their mistake. They act like little boys and have 0 knowledge about customer satisfaction. Your manager is no better, since he’s employing rude people like you. Those who are reading this review kindly watch this space to see how rudely they respond, that’s all they are good for!!
U maqsood . 2024-10-28
MORE AT Google
Good tasty food, good portions, Honest helpful staff,
jamie . 2024-10-19
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saw apple pie on there ordered and was later told its no longer stocked and offered substitutes which my dietary requirements wont let me eat ...asked for refund...heard nothing back.
daniela . 2024-10-15
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Super hot food! Delicious as usual!
Hannah . 2024-10-12
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Big portions, good food and great value
Erin . 2024-10-06
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20 minutes late - when I rang he had only just left when I chased it as it was already over 15 minutes late. Food wasn’t particularly hot and chips weren’t great.
Jenny . 2024-10-04
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they sent me the wrong item, had to call up 4 times to chase it up as it took an extra hour to deliver… rudest most illiterate counter staff Ali majid tariq refused to give his name, dealt with my complaint in a very disrespectful manner, shouting down the phone and hang up on me multiple times. only managed to get a name thru the delivery driver will be coming in to speak to the manager about what kind of staff he is allowing to work here.
Fariha Maqsood . 2024-10-01
MORE AT Google
Chips and wedges cold and not fresh. Disappointed that you have to pay for sauces where in the past they came with the meal. Portion sizes smaller too
Sonia . 2024-09-30
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30 plus minutes late every time :(
Jack . 2024-09-27
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food is always hot tastes great and always gets to me before time on app my go to for peri peri stuff
Ste . 2024-09-18
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The food was absolutely exceptional. Every dish complemented the others beautifully. I also really appreciated the thoughtful act of adding the free extra hot chilli onto my order.
Jackie . 2024-09-09
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It's always really great chicken from here!
Simon . 2024-08-17
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Omg there food is so delicious it's addictive!! Double peri chicken burger and fried chicken and chips just wow. TASTY
Shanie Forrest . 2024-07-06
MORE AT Google
my order was delivered very late
vaishnavi . 2024-07-01
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fast and efficient service, the food was very delicious.
susannah . 2024-07-01
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Food was really late, I called after 90 mins to check on the food as was confirmed as delivered on the app but was not here. I was told it’s on its way, and that they was very busy but from then another 30 mins passed and still no food. I live 10 mins away. Food quality was really good but drinks was warm sadly. Usually very good but not this tome
Ben . 2024-06-20
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Great food always warm and fresh
Muni . 2024-06-19
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Food arrived l25 minutes late abs burnt.
Julie-smith . 2024-06-07
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the order was at least 30min late. I called when it was 15min late, only to have the person who answered cut me off me sentence to tell me it would be 5-10min more. Once the food arrived it had 2 items I did not order (hash browns and chips) and was missing an item (2x pitta). Service was rude and the food was late and incorrect.
Lilja . 2024-06-07
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The food is very nice especially the periperi rice and chicken with the juicy sauce on top. I would really recommend this place
Suresh Babu . 2024-05-07
MORE AT Google
always ask for no mayo, as they pour it on, but almost every time they don't put the mustard on either
alice . 2024-05-05
MORE AT Just Eat
Nice service, large portion of food and very short waiting time.
Adam Bis . 2024-05-05
MORE AT Google
Please avoid this peri peri i had ordered a lamb kofta and it was taste less burnt and black 100% wasn't fresh n when i told the guy on till he didn't gave any attention n just ignored whatever i said not recommended to anyone looking for good peri peri taste n fresh food.
Abdul Rehman . 2024-04-28
MORE AT Google
Excellent . Hot. Large pieces of chicken. A lot of flavour. Well cooked corn. Details on order notes followed. Most reliable fast food place on just eat. Never a problem. Always good.
Grahame . 2024-04-26
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We ordered pieces of chicken, peri chicken, fries and spicy rice and it was ALL AMAZING!!
Kimberley . 2024-04-21
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My order has been late many times form this restaurant plus today late delivery most likely my food will be cold
Gazala . 2024-04-21
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Delivery was very fast perfect timing
Ibrahim Musaddek . 2024-04-19
MORE AT Google
Gone downhill. Dry and tasteless. Last 3 orders have been poor. Had great food for about 8 months prior but it has failed me of late. Guys are very unfriendly too
Nasima Adam . 2024-04-11
MORE AT Google
Was not happy my comment about jalapeños was ignored !
georgina . 2024-04-09
MORE AT Just Eat
Thier food and service are both very good. Should try if you're are in Hitchin.
Mehdi Shah . 2024-04-05
MORE AT Google
Food was cold as late, also missing a kids meal to my daughters delight :-/
Mandy . 2024-03-30
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The food was alright but the food came late
Alfie . 2024-03-28
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Hands down best peri peri original in hertfordshire area. This probably my favourite takeaway in Hitchin, just down to how consistent good they are. Fried chicken is perfect and not too oily. Grilled chicken is excellent whether it’s in burger, wrap or individual piece. Their beef smash burgers are the best I’ve ever had because of the taste and flavouring, no blandness at all. Their sauces are great and go with anything on their menu. Their staff are polite, friendly and always make my family and friends feel welcome we eat in. Food is always on time whether I’m collecting, eating in or ordering in. Pricing is standard with what everyone else charges but i feel i get my money’s worth here
Omar Khan . 2024-03-16
MORE AT Google
Food says it was being delivered between 19:40-20:00 I phoned the shop and there was apparently a mistake! I’m still waiting for my food at 20:30! This is the second time in a row my orders have been late I won’t be using you again, absolutely terrible service
Ryan . 2024-03-10
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Late, missing items and ice cold, guy on the phone was very dismissive
alice . 2024-03-10
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food is always delivered on time and piping Hot. absolutely delicious, fresh ingredients and well cooked.
jade . 2024-03-04
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Just love the chicken and rice!
veronica . 2024-03-04
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The food was fantastic, high quality well seasoned chicken and fresh fries. The service was brilliant and the staff were very friendly and accommodating. It is a shame I do not live locally as I would certainly be a regular customer here.
Driton Nura . 2024-03-03
MORE AT Google
I claimed for a refund last night because I didn’t receive all my food so please can I have my refund
Melissa . 2024-03-03
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Great food. Best in Luton. The smashburger was smashin. the guys are super friendly.
md kay . 2024-03-03
MORE AT Google
I would like a refund. The food arrived and it was cold. I called the takeaway and they said they could send me a fresh order but couldn’t confirm when they would be able to deliver it.
Atif . 2024-03-01
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Peri-peri original is usually good, especially the one in Stevenage which isn’t too far from this one. However this one gave me food poisoning and an upset stomach.
Eesa Ahmad . 2024-02-16
MORE AT Google
Ordered over an hour in advance, and it was still over half an hour late
Alexander . 2024-02-14
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Food was 50 minutes late and barely warm
Jack . 2024-01-19
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Customer service and food is perfect
Aniq Abbas . 2024-01-15
MORE AT Google
The best takeaway place in town. The burgers are amazing. Always get a huge portion of chips. Had popcorn chicken and it was so nice- really fresh and well cooked. A firm favorite and never had a bad meal from here.
veronica . 2024-01-06
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We have never eaten from here before but it was delicious and will definitely be coming back. Couldn’t fault it-although there were far too many chips haha.
Laura . 2024-01-02
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food was OK, like warm at best (even though it was early). But an item was messing, so we phoned up and they were not apologetic at all and said we would only get the missing item if they got an order that was near us. so we had to ask for a refund. Quite shocked that they were not willing to rectify the issue so we had to order from somewhere else. We won't order from them again. Shame!
Charlotte . 2023-12-12
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Absolutely love the lamb chops!!
Kerresha . 2023-12-06
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I’ve ordered from here lots of times unfortunately last night’s meal was incomplete instead of getting five chicken strips I got maybe two or three which should be chopped up and mixed with rice so that you couldn’t tell how many they were but they’re definitely wasn’t five whole chicken strips there and I didn’t order rice with that meal
Brendan . 2023-12-03
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Lovely food and hot will defiantly be ordering again
Jordan . 2023-12-01
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First time visit, friendly welcoming staff, quick service and good food at a decent price
black squirrel . 2023-11-23
MORE AT Google
Really quick delivery, hot and tasty food! Will be ordering from them again!
April . 2023-11-18
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It was very late and when the food arrived the chicken was under cooked so I had to put it in the air fryer the heat pack it came in was full of water from the chicken
Sahdia . 2023-11-10
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Half of the food was cold, items missing. Called to see where missing items were, i was told they are sending someone and then they hung up. Suppose it's too much to ask for an apology.. Unfortunately it's unlikely we will order from peri peri again
jess . 2023-11-08
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Perfect and very helpful!! Definitely would order again
james . 2023-10-28
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We wasn't given our onion rings and chips instead... no notice
Mj . 2023-10-28
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Yummo as usual, you're stars👍👍👍😊😁😋
Nick . 2023-10-10
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Last week we had chicken and chips, and it was 5 star. so I reordered the same meal this week and its gone down to 2 star. The chips we're cold, and the chicken was lukewarm. Seams like it was reheated from dinner time. Sorry, will not be ordering again.
terry . 2023-10-06
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Food good as always just annoying as it said over an hour wait, then even later but nearly 45 mins argh
Rachel . 2023-10-05
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They forgot my can of drink. And the onion rings were a soggy mess. And last time I had a doner burger, it was peri peri flavoured and spicy, how I like it. This time the doner burger was 'just' doner meat! Think I'll stick to the chicken :)
Simon . 2023-09-30
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Love the food!! So yummy 😋 Nothing to complain about. Very quick delivery. Food always hot when being delivered.
Harshi Guj . 2023-09-23
MORE AT Google
Late and all they said was be there soon
Matthew . 2023-09-16
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About 45 mins late :( won’t give me an opinion subscription though
Jack . 2023-09-15
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Finally tried the Chicken Tikka Burger - really tasty! The chicken from here is always perfect!
Simon . 2023-09-02
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Food was nasty and food missing
Frankie . 2023-08-30
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Thank you, guys, for bringing to Letchworth the best food from Hitchin!
Danny . 2023-08-16
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Never had a bad meal from here. Just love the 1/2 chicken with rice. Delivery always on time or earlier. The burgers are also fab. Chip portions always very generous and freshly cooked.
veronica . 2023-08-14
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Food is always very nice. Recently delivery time for my order has been creeping up to an hour. I ordered 80 minutes ago, yet my order has still not arrived.
Daniel M. . 2023-08-12
MORE AT Google
Peri peri Original as always the same great taste..
Anoop S . 2023-08-03
MORE AT Google
Chips half were fresh half tasted like they had been reheated. Chicken was salty
Tracey . 2023-08-02
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Never received meal driver went to wrong end of town Didn’t read my notes that said I’m in shopping centre opposite the works he then said he would cancel my order So I gave a refund plesse .. drivers must read notes
Richard . 2023-07-16
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First time ordered spicy wings was great, after that things went downhill, 2nd order tasted stale and most recent order for 6 wings tiny, each wing about 4cm long definitely not worth £5.76 even with a couple of extras thrown in, total waste of money!!
Nichola . 2023-07-14
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Never a bad meal. Always piping hot and well cooked. Delivery usually early. Definitely recommend.
veronica . 2023-07-02
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Really nice food and delivery was great, I have nothing to complain about 👍
Shanie . 2023-06-30
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Food lukewarm, normal fries instead of peri peri, sauce in kebabs when asked for no sauce, next to no salad definitely won't use again!
Pam . 2023-06-29
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Haven't ordered from peri peri for such a long time fancied a change this week chicken was absolutely delicious it did not disappoint everything was a good temperature when it arrived but as much as the corn there is char grilled it's was so over done most of it was completely black we couldn't eat it so waste of nearly 6 pounds which was disappointing. Overall good quality beside that and will order again in the future
Kelly . 2023-06-28
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Such a lovely place for good quality chicken that's cooked to perfection! Lovely customer service and tasty food is a win, win.
Heidi Staddon . 2023-06-26
MORE AT Google
Really tasty food, I ordered chicken, chips and wedges and the delivery was great!
Terri . 2023-06-18
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Really great peri peri chicken!
Simon . 2023-06-17
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Food was tasty as always, had a few more orders from others who agree was good... thankyou! 😋
Emma . 2023-06-14
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Chicken wings smells stink and taste spoiled. By every week but now lost all credibility as they both justeat and the restaurant refuses the refund ever after giving the image evidence of the rotten food. Very disappointed man
Kenroy . 2023-06-09
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Never disappointing food from this place, always excellent quality.
Adam . 2023-06-06
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Food was delicious. Half chicken and rice meal was so tasty. Also ordered mixed chicken platter. All well cooked, hot and generous portions of chips. Best place in town. Highly recommend. Have ordered previously and always great.
veronica . 2023-06-05
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I have never written a review for a takeaway before but I have to write one for this place. Honestly probably the best takeaway food i’ve ever had. The peri peri burger was great, really fresh ingredients and the peri peri flavouring was amazing. The wings were honestly amazing. Anybody who’s reading this review, you NEED to get the hot lemon peri peri wings, the flavour is amazing and the wings were really fresh. The chips were not soggy at all like every other takeaway place which was a nice surprise and the sauces that come with the meal were really nice too. This place is definitely worth ordering from, the delivery was on time and the food is honestly just amazing, I was not expecting it to be this nice. I will definitely be back for more.
Jacob . 2023-06-02
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Forgot the spicy rice so asked for a refund but apart from that the chicken wings with medium sauce are always excellent 😋
Marco . 2023-05-27
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Best takeaway I have had for ages. Chicken wings were lush - salad super fresh and rice piping hot. Highly recommend
Vanessa . 2023-05-27
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Order expected originally 620-640 arrived 710. Contacted restaurant who told me they can’t refund because of the commission and I should use ‘local services’. Zero customer service skills and very belligerent on the phone. Food was cold on arrival (as it’s late) and quality very poor c/o tasteless and dry. I strongly advise this service should be avoided
Jim . 2023-05-18
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Will definitely order from here again.
Emma . 2023-05-09
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Order at 6.30pm food didn’t arrive until 8.15pm with food missing so had to wait for that to arrive before able to eat the meal
Kelsey . 2023-05-07
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First but not the last time I will order - delivery very prompt - food was piping hot and delicious- thank you
Vanessa . 2023-05-05
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Amazing food every time we order but a big shame that this order has items missing which I'm still waiting for.......sooooo hungry now
samantha . 2023-05-02
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Incredible food, we won’t eat anywhere else in Hitchin. The sauces that come with the food are amazing too. Highly recommend, very friendly people.
Anna . 2023-04-27
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Super duper, can't recommend enough, just yummo! 👍👍👍😊
Nick . 2023-04-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I order at least once per week from here for my elderly relative. The order wasn’t delivered and when I called to enquire, firstly the girl hang up on me and then I received a second call from someone who said it wasn’t their problem and denied having any details for the driver. They are only interested in taking your money and not interested in customer service. They have an appalling attitude and I would give this shop a miss at any costs. Appalling and disgusting attitude from their staff
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Visited and on entry ignored by staff. Approached a staff member as no one spoke to us and said I was coeliac and could they cater for me. At this point the server quoted the disclaimer at me about small kitchen, not able to guarantee etc. I was told they had gluten free bread but I couldn’t have most of the fillings. I asked if they had a separate toaster for gluten free and they said no. So we left. Disappointing service. The cafe opposite were so much more welcoming and had a separate gf toaster.