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4.0

Based on 262 opinions finded in 1 websites

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Nº 434 in 756 in Norwich

Nº 19 of 22 Italian in Norwich

CUSTOMERS TALK ABOUT DISHES WITH..paylambgnocchigarliccheesesteakcookedpastaspaghettirisottobeautifulchocolatepizzaporkoldmeatduck
Score
OpinionsNoteTripAdvisor2624.0

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This is a really lovely place to enjoy delicious Italian food. Fourth visit over the last couple of years as visitors to Norwich. Extensive menu means you can choose from a wide range of authentic pasta, meat and pizza dishes. Wine list works. Service is great. Atmosphere lovely. Strongly Recommend. Tip: try the sirloin steak and any past seafood dish, like the others, are generously portioned.

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Lawrence S . 2024-10-20

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Fabulous food! Would recommend this restaurant and am already suggesting friends and family try it. My partner and I had a wonderful meal last night. The restaurant itself is a beautiful place and we sat upstairs in a quiet corner which felt romantic whilst also having the atmosphere of the busy restaurant. The menu leaves you spoilt for choice and the quality of the food was amazing. The staff are so friendly and the atmosphere is really relaxed so we instantly felt comfortable. No snobbery here and people of all ages and dress code were enjoying their evenings. I’m not one for photos but wish I’d taken some as everything was delicious and really well presented. We shared prawns and snails for starter, had wonderful pasta for mains, shared tiramisu (you have to!) and finished off with liquor coffees. The prices are the going rate and whilst I don’t like to waste money on normal pub grub I think this place is worth every penny. I will definitely go again whether for a little lunch date or a romantic dinner date.

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Elizabeth B . 2024-09-15

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Positives.... Attractive building and interior. Italian man who sat us was pleasant and friendly. Extensive menu and nice atmosphere. Negatives.... The waiting staff lacked professionalism and training. Firstly, when asked if we wanted to try the wine, she poured a little into a glass for tasting. However, after saying it was fine, she promptly put the wine bottle back in the ice bucket instead of serving it to the table. During dessert, the waitress started clearing our table despite 2 of us still eating. In hospitality, this is a no-no. You wait until all guests have finished eating. After that, the staff clearly wanted to go home, stood behind where I was sitting, just chatted, and yawned away. No one asked if we would like coffee's or a nightcap. As for the food, it was nice and enjoyable, but there was nothing to write home about, especially considering the price. I myself work in this industry and know it can be tough, but good service can really make or break an evening, and unfortunately, it broke ours. I think some good training with role play would easily bring the service up to a good standard. Normally, I would have said something. However, as friends were taking us out for dinner, it didn't feel appropriate.

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rosiec48 . 2024-07-14

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We visited for an early dinner, and really enjoyed the food, it was very good quality and value for money. Service was a little on the brusque side. ***Please note: toilets are upstairs, steep stairs, so consider this should anyone in your party face issues with their mobility. This is the reason we would not return to this restaurant.

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Sarah B . 2024-06-27

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I would try to avoid this restaurant if you can - the manager is very rude and doesn’t seem to care whether you stay or go. The food is ok but overpriced There are plenty of restaurants to choose from locally and I wouldn’t take work colleagues there again nor my family -

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Pmrd . 2024-06-25

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Good food, large portions. Three of us all enjoyed our meal but my chicken and asparagus rispooto was too much to eat. The large prawns in garlic were delicious.

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Alun B . 2024-06-04

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Excellent pizza and pasta selection. I had the Gorgonzola pizza which was delicious! The chilli in my husband’s pasta was to his taste - hot and spicy. The tricolore salad was perfect. Friendly and efficient service. The dessert menu looked amazing but we were both completely full. We hadn’t booked, just rocked up.

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Diana P . 2024-05-09

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Firstly... this is good honest food. Fresh and healthy - ish (depending on what you order). The decor is a satisfying faux Mediterranean, although quite dark if the sun isn't out. We ordered the mussels to start and although the portion wasn't huge the accompanying sauce was outstanding. A rich tomato sauce with a very generous helping of heat. Respect to the chef for having the gall to add a decent amount chilli to a dish. This was the stand out part of the meal. The pizza was fine... tasty but a also little tough and hard to cut with a knife, so not as light or fluffy as I had hoped for. The cannelloni was fine, no complaints but also somewhat forgettable... I guess we expect a little more for a £16 pasta dish. Drinks are fairly priced and the staff were pleasant during a busy service. I'd go again but with several other authentic Italian restaurants nearby I'd hope to see Pinocchios really striving for perfection.

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TheHungryManUK . 2024-04-19

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There is literally no better place in Norwich to eat... forget all other restaurants. First class service and food. Friendly owner and staff make it a perfect visit every time.

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Jon C . 2024-04-12

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Went to Pinocchios last night after a recommendation from a friend. Had a lovely meal. It was the best risotto ever! Lovely atmosphere and fab staff!

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MaryjaneH143 . 2024-03-23

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Like stepping into Italy, Pinocchios what a gem to find! This was our second visit and it certainly won't be our last! Beautiful settling, amazing food and fantastic service. I celebrated my 30th birthday with friends and family, we pre ordered our food but everything was brought out in good time with enough gap in between courses, drinks flowing with lovely cocktails to enjoy and even got a birthday plate whilst the whole restaurant sang! Even after closing time there was no pushing us out the door, would highly recommend! Look forward to booking a table soon at the finest Italian in Norwich! Grazie ♡

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GraceeRuby . 2024-03-18

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Booked us in at short notice. Lovely venue and atmosphere. Beautiful authentic Italian food and great staff. Glad we found this gem of a restaurant.

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AnnaA7110 . 2024-03-01

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As always Pinocchio’s never fails to impress. The food is always amazing, the staff are always friendly. A little piece of Italy in Norwich

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ANDREW C . 2024-02-17

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This Restaurant is a long time favorite, never been let down by quality or service, just experienced another fantastic night out.

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David G . 2023-12-23

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I booked this restaurant having wanted to try it for a couple of years and never getting around to it, and then after I booked it I read a couple of recent reviews and thought oops! But, hey ho I thought, I'll give it a whirl! I am so glad we did, I wonder if the reviews on here went to a different restaurant as I found all the staff very friendly and they couldn't do enough for us. The interior is very different and you certainly don't feel like you are in Norwich! Starters: We had two helpings of mushrooms and one of garlic bread to start - piping hot and beautiful flavours, very nice mushrooms. Mains: Chef's special penne - the beef was tender and everything went together so well and nicely balanced. Spaghetti carbonara for the youngest member of the family, which she enjoyed and wants us to do something like it! Pollo alla crema done very nicely and whilst that youngest person liked their carbonara, I think next time she is having this. We didn't have room for a dessert, but I did enjoy the Ichnusa, a couple of them went down a treat. Once tried you'll be hooked. Anyway, I highly recommend this little gem in Norwich and I want to say a big thank you to all the staff for looking after us that night, we will be back for more and trying something different. I believe it was the owner in there as well who spoke to us as we left, but we were chuffed that we ignored any bad reviews about this place, as either they went somewhere else, or had another reason for putting a dodgy review,

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KaosChap . 2023-12-15

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Lovely food, so much to choose from! Cocktails were really good. We were served very quickly, even though the restaurant was full the friendly staff worked hard & were extremely attentive. We received excellent service.

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Odyssey56045025866 . 2023-11-11

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The menu promises so much, I was looking forward to my evening meal. What a disappointment. There is nothing worse than spinach that you can't chew. Starters ok but pricey for the amount we got. While the gnocchi was tasty, there was very little sauce. Maybe the extensive menu prevents fresh produce.

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sallyannritz . 2023-10-20

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Went for birthday meal with friends. Treated like an inconvenience from start and almost bordering on contempt towards us from proprietor who was unwilling to give us recommendations to his menu and wine when we asked politely for his advice which we found very strange. Wine we chose was nice that was best part of meal. Food arrived looked nice but was over salted. The icing on the cake was when our evening was topped off when the waitress accidently by unremorsefully knocked bottle of beer over one of my friends whilst simultaneously spilling remnants of fish soup down my other friends dress and onto her lap. Bordering on fawlty towers and with no genuine apology, ans to our bemusement still added 12% service charge on bill. We hop stepped it out as soon as we could to seek dessert and coffee elsewhere. Unless you like being treated poorly it is one to avoid, which is sad because setting is cosy but service is terrible and food over salted

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Heidi M . 2023-10-06

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Lovely food but the waitress who served us was incredibly rude never cracked a smile or said please or thank you. We and the table behind us couldn’t believe how rude she was. It put a bit of a damper on a nice evening so much so that we all ended up discussing it outside. On top of that they had added a service charge of £12 which quiet honestly she did not earn. Tried to speak to the manager about it afterwards but he appeared in denial even when two tables told him they wouldn’t be back. Such a shame but there are many other decent restaurants in Norwich so don’t bother with this one,

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jacqueline l . 2023-09-19

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The decor is lovely and Italian music could finally be heard, sadly overtaken by pizza express style pop music (stick to a good traditional identity and you will be local icons). The service is good and the restaurant is ideal for a romantic evening. I chose seafood risotto, the quality of ingredients was excellent, however, the unnecessary overloading of chilli ruined this fine dish. I would come back, but I would choose a different traditional dish.

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Koejack . 2023-09-04

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Love this restaurant, food and wine always delicious, staff and services spot on . You can sit inside or out !! Quirky cook your steak on a stone it's fun

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320elizabethg . 2023-08-22

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Love this place, food, ambience great 👍. Pizzas to die for., Staff lovely, fresh ingredients. What's not to like

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cherylpX5346NQ . 2023-08-21

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Really enjoyed dinner here Saturday night as a group of four. From the moment we walked in to the moment we left we had amazing service, friendly staff, great food and drinks! Menu is vast with something for everyone, also caters for all sorts of dietary requirements. Food is all fresh, portions are of s good size and full of flavours If you want a great authentic Italian dinner then this is the place to go

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melwing28 . 2023-04-12

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Visited Saturday evening, meal was lovely, staff not so....just no meet and greet, no pleasantries, not even to ask if everything was alright with our food. The waitress, a young girl did not smile once.... clearly she is not tin the right job role. The guy was no better who brought our drinks, I went to move the plates and knocked a glass, it did not spill but he tutted. The food was lovely, drinks over priced, our bill was £160 for 4 of us including the 10% service charge, which I paid due to the food being nice, the service itself was not so great...I wondered if they do the service charge otherwise they may not receive any tips. I don't think I would go back due to the lack of hospitality. Just comes across rude, therefore I would not recommend.

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Julia S . 2023-02-27

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After discovering this gem last year I have returned many times. The pizza is sooo good! And the prices are very reasonable. Student friendly

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MSmall123 . 2023-02-24

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Delicious food, warm welcome and a very good wine list. Every dish is beautifully presented and so tasty. The starter with snails is a particular favourite as is the subtly flavoured calves liver - Fegato alla Pinocchio. The liver is perfectly cooked, soft and slightly pink (although the chef is happy to prepare it to your liking) with a piquant sauce. Many thanks to all staff both front of house and in the kitchen for a delightful evening.

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Christine M . 2023-02-11

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Food was nice , expensive for 2 of us to go out and eat .. drinks way over priced and desert was very basic . Also be careful of the fact they automatically add a service charge in the bill and card machine which we weren’t told about or asked if we wanted it .. that was nearly £10! Would like to say I would go back but probably won’t , for the price difference and comparison overall id rather go to a Bella Italia sadly .

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Getaway34337449684 . 2023-02-08

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We went on Saturday for a birthday meal. The welcome was pleasant enough and we were shown to a nice table in the back end of the restaurant. We waited about 10 mins before we were served initially. I felt this acceptable as it was quite busy. There was lots on the menu, we both had a starter followed by a main course, and we agreed the food was very tasty, and good value for money. The one down side was that the service lacked a little finesse, I have noticed this a few times especially among the younger element... Perhaps a bit more training? Especially as restaurants are habitually adding in service charge to the bill.

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Deloncommosioung . 2022-12-18

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You can always get a solid meal here and choose from the large menu. I went for meat Tortellini for a change which arrived in short order. It was fine, but the dish had no real flavour, which was a shame. Service was friendly and prices are reasonable, but be warned they add an automatic 10% Service Charge.

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machinmad . 2022-09-20

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We've been going here for decades and the food is consitently good, best Italian in Norwich, much better that Tratoria Rustica

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Alun B . 2022-05-12

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A group of 11 arrived for an evening business meal and we were warmly greeted and seated quickly The service was impeccable and the food delicious and in generous portions The ambiance is modern and all areas spotlessly clean Highly recommended

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Taur033 . 2022-03-30

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Great food and service. Traditional Italian food and a good atmosphere. Would recommend and we’ll certainly revisit.

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8ndy_c . 2022-03-28

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4 of us ate at Pinocchio’s last night as part of my birthday celebrations. The restaurant itself has a lovely ambience and you definitely feel like you are in a ‘proper’ Italian restaurant. The food was generally good. Risotto. Pizza, Tagliatelle all pleased. I ordered...

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793graemeh . 2022-03-19

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Best restaurant in Norwich fantastic food. First timer not last timer! We will be back. The staff great the restaurant great the food fantastic!

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tigertracey . 2022-02-09

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Came for dinner last night . Arrived with friend I had not seen for a while so admittedly, we took a while to order food. Once ordered it arrived quite quickly and was very Tasty and delicious. The quality of the food was as great...

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lianna3006 . 2022-01-22

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Pinocchio‘s is not only Norwich is best Italian restaurant it is also now my favourite restaurant. The delicious food is real authentic Italian with a tremendous range, the wine selection is also fantastic and compliments the incredible food. Rio and his team provide a world-class...

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V9743XKjamesb . 2022-01-19

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Enjoyed a really tasty meal here with family and friends. Had a delicious pasta dish Our waitress was really friendly and helpful Superb mojito cocktail too

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Orangeracoon . 2022-01-17

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Really nice little italian. Not to big or small. You can book a table online. Plenty of choice on the menu. Food really good. Had spaghetti bolognaise which was really tasty. The only downside is it is to dim to read the menu. The menu...

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266Lisa266 . 2021-12-01

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The place was buzzing on a busy Tuesday evening in August, which was good to see. The menu is huge and offers all the different types of Italian dish you could possibly want. I went for Gorgonzola gnocchi. It was a substantial plate full of...

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machinmad . 2021-10-26

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Stayed overnight in Norwich and were looking for somewhere to eat and came across this place. Absolutely fantastic meal and service. Would highly recommend and will definitely visit again.

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Magicmerl . 2021-10-25

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Had a dinner recently here and wasn’t impressed , the staff upstairs were lazy , busy chatting , never checked on us with our mains, no cheese given on our pastas , our unfinished food wasn’t questioned . I was looking forward to a nice...

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Lala_8356 . 2021-10-15

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A very pleasant restaurant for a family celebration meal staffed by friendly and efficient Staff. The menu offers a good choice of dishes, all with detailed descriptions to aid selection. All of our choices looked very attractive and were delicious with good portions. A return...

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Failsafe659 . 2021-09-12

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Lots of reviewers are spot on!! this Italian restaurant is a fabulous venue. 4 diners booked for 7.30pm August bank holiday Monday. Although busy, this just added to the atmosphere and certainly did not compromise the evening at all. Everything was perfect, from their initial...

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Ian H . 2021-09-03

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Nothing wrong with this restaurant. Lovely food , good service. Perhaps a bit expensive. Plenty of choice to be had. One thing there is a 10% service charge added to the bill.

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pete_laws231 . 2021-09-01

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We had a mini break in Norwich and we’re looking for an Italian restaurant, this one had some availability and was very welcoming. Family of four, mushroom risotto (huge, couldn’t finish), pizzas, spicy penne. Very generous portions, friendly service and a real find, we will...

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Simon C . 2021-08-27

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The quality of the food was soooo good. Great atmosphere as we went on a Friday night and it was fully booked. Would definitely eat here again.

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SunMan74 . 2021-08-22

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We visited Pinocchio's Restaurant last night and had a fabulous meal. The restaurant was buzzing and the staff very efficient. So lovely to be made to feel special and well-looked after on such a busy evening. The snails were delicious and the calves' liver soft...

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Christine M . 2021-08-14

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This time the four of us enjpyed all our food and wines, and good service, much imporoved since 2018, now probably the best Italian restaurant in Norwich

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Alun B . 2021-08-01

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Beautiful restaurant, great ambience, friendly service and superb food! We had salmon and prawn bruschetta to start, spaghetti bolognese and seafood spaghetti with hazelnut Tartuffo to finish. Absolutely delicious. We will be back!

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SallyNorwich . 2021-07-28

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The restaurant is in a good location, easy to reach and plenty of public parking nearby. There was a lot of choices in the menu, there's something for everyone. The food arrived quickly, it was hot and delicious, you can tell it's genuine Italian food....

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Carlos_SD04 . 2021-07-24

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The food was excellent and the decor was also beautiful. Very calm , so perfect for couples. We'll be coming here again

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l_naw2021 . 2021-07-14

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Arrived at 10pm and most other places were not accepting customer but this place did and the pizza was amazing. It’s next door to Pizza Express and tbh I would go here anytime over Pizza Express. The homemade Tiramisu was also amazing.

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Oliver_Ciaravella . 2021-07-09

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Absolutely first class food and service ! Visited on 24 th May for our anniversary and we are so glad we did ! Certainly will return .

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842marionm . 2021-06-28

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Lovely evening , staff friendly , atmosphere great and food excellent. We will definitely visit again and recommend it

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pjgklp . 2021-06-26

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As a group of 5, we enjoyed a pleasant Italian meal at Pinocchios. There was a slightly unfortunate mishap with the waitress mislaying our starter order, but I'm not deducting any points for that as the manager rectified it quickly and was very apologetic. However,...

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Willapp . 2021-06-24

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Lovely little Italian restaurant with typical menu of well cooked food and pleasant wine. What more could you want.

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Freecall . 2021-06-15

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My husband and I went to Pinocchios last Saturday evening. We only booked a few hours before and were pleasantly surprised that they managed to fit us in at such short notice! The restaurant itself is very authentic and is easy to find with a...

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louiseloopy67 . 2021-06-10

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Could not get next door at haggle for a while when we eventually did service was poor or admittedly it was busy bank holiday went next door to Pinocchio's got seated straight away had a lovely meal friendly staff great service by Molly you need...

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Tony C . 2021-06-05

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I am a frequent visitor to Pinocchios and without doubt this is one of the best, authentic Italians I have been to outside Italy. Returning from a trip to Florence, a couple of years ago I was keen to find a good Italian locally. Wow,...

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Cassandra2401 . 2020-11-26

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We’ve eaten here a couple of times in the past few months and both visits have been good. Importantly, at the moment, the tables are spaced out to comply with social distancing measures and we felt safe on both visits. The staff have been friendly...

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SparklyStarfish . 2020-10-28

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Llegamos sin reserva un sábado por la noche después de tener dificultades para reservar una mesa debido a las restricciones del coronavirus. Estábamos encantados de ser admitidos y asignados a una mesa socialmente distanciada a pesar de que el restaurante estaba completamente lleno. Simplemente agradecidos de estar sentados, no estábamos preparados para lo que siguió, que fue una de las mejores comidas italianas que hemos comido (incluso en Italia). Fegato alla Pinocchio se cocinó a la perfección: solo un poco de rosa y se derritió en la boca. El bacalao que se describió como "aderezado" con mejillones resultó ser un enorme trozo de pescado y un plato de mejillones. Excelente comida auténtica, servicio atento y excelente relación calidad-precio. ¡Qué hallazgo! Usted no será decepcionado.

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RoyS728 . 2020-09-19

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Estábamos visitando Norwich en una estancia, así que necesitábamos comer algo agradable, así que encontré este restaurante en línea con buenas calificaciones, así que vine aquí para comer.No teníamos mucha hambre esta noche, así que solo pedimos un plato principal para cada uno y una bebida, pero la comida se sirvió muy rápido, estaba muy fresca y muy sabrosa. Me hubiera gustado haber probado muchas cosas de su menú, pero mi barriga no me lo permitió jajaja.El restaurante actual está muy bien decorado / pintado a mano para imitar una escena muy mediterránea, así que sentimos que estábamos en el extranjero en Italia. El restaurante también era muy acogedor, seguro también, lo cual es importante en el momento en que elijo dónde comer.YO RECOMENDARÍA ESTE RESTAURANTE.

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madmichyLondon . 2020-09-18

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Visité el lunes feriado bancario, lugar pequeño y extraño, me sentí un poco incómodo, la camarera nos hizo sentir incómodos, ni una sola vez sonrió, solo miró fijamente, tenía un plato de pasta que no era genial, se parecía a una mezcla de paquetes de pasta y salsa. El pan de ajo era encantador. ¿También fue abofeteado con un cargo por servicio del 10% que no se mencionó en ninguna parte ?? ‍ ??

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helenf84 . 2020-09-02

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La comida en sí era preciosa y el servicio de nuestros camareros / camareras era genial. Sin embargo, no pude evitar notar cómo el propietario trataba al personal: era particularmente agresivo y grosero, lo cual es innecesario, especialmente frente a los clientes. Los jóvenes miembros del personal en cuestión parecían muy incómodos y avergonzados. Luego trató de reírse de la situación y bromear con mi compañero cuando notó que lo estaban observando y que mi compañero no parecía impresionado.

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Shanicebramwell . 2020-08-26

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Fui a la comida de cumpleaños de mis amigos el miércoles por la noche y tuve la comida y el servicio más increíbles. Incluso durante el plan de comida para ayudar en el que el servicio puede extenderse, nos hicieron sentir bienvenidos y todas nuestras necesidades fueron satisfechas (¡incluso recibimos inyecciones de cortesía!). Definitivamente recomendaré este restaurante a un amigo, ¡todo estaba delicioso!

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Maeveroseheywood . 2020-08-21

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Visité con mi familia, una mesa de 6, para celebrar el cumpleaños número 21 de mi hijo en la calle. Gran experiencia, sabrosa y auténtica comida italiana, personal amable y un ambiente relajado. El restaurante parecía estar completamente lleno, lo que es un testimonio de lo popular que es el lugar. Disfrutamos mucho del vino tinto de la casa. No es una comida particularmente barata, pero definitivamente vale la pena cada centavo y es mucho más agradable que cualquier cadena de restaurantes italianos. Espero volver a visitarlo.

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Mammagem . 2020-08-16

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Fui a Pinocchios el martes por la noche para mi primera comida desde el cierre, y me encantó. El servicio fue excelente y se cumplieron las pautas. Esta no solo es, con mucho, la comida italiana de mejor sabor que he comido en Norwich, sino que las porciones también son muy generosas. Teníamos Penne alla Siciliana y Risotto Salmone, ¡ambos deliciosos!Cuando busque un restaurante Italain en Norwich, este debería ser su primera opción.¡Sigan con el buen trabajo!

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sgreen14773 . 2020-08-12

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¡Primera comida después del cierre! Una experiencia encantadora, ya que no se sintió clínico a diferencia de otros lugares que he visitado recientemente. Aunque el personal tenía las viseras puestas y había marcas en el piso, eso no restó valor al ambiente general. La comida era excelente, muy sabrosa y porciones enormes. Definitivamente no salió de allí sintiendo hambre. Servicio agradable y una experiencia agradable en general. Definitivamente regresaría y lo recomendaría a otros.

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Freems88 . 2020-08-03

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Buena comida, buen servicio y definitivamente debería visitar las cadenas de restaurantes más básicas.Medidas de Covid en su lugar, todo el personal con viseras, medidas de distanciamiento social en su lugar y desinfectante de manos tan pronto como entre.La cerveza embotellada es cara, pero su lager italiana premium también. Buen pan casero con vinagre y aceite de oliva como entrante y como plato principal tuve los espaguetis con marisco y fue increíble. El desierto de panna cotta con una llovizna de caramelo era bueno.Mi novia comió tagliatelle de mushruoom con parmesano, lo probé y estaba tan sabroso. De postre tenía los profiteroles y de nuevo muy buenos.Muy recomendable para personas que disfrutan de la auténtica comida italiana.

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Lewis T . 2020-07-31

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I love going to restaurants that remind me of meals in Italy. Pinocchios did not disappoint! The pizzas were authentic and the tagliatelle ai funghi was truly divine. A very good wine list (including Bardolino) and service made for a wonderful evening!!

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156jasmins . 2020-07-30

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The food and wine was amazing! One of our favourite restaurants in the city. Great atmosphere and the staff are all lovely!! Would strongly recommend that you eat here and bring all your friends and family!

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789tiar . 2020-07-29

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Friendly service and delicious food! The tiramasu and chocolate cassata were particularly delectable. A great relaxed evening.

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Annabelvdk . 2020-07-24

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The seafood risotto was to die for! The seafood was so fresh, enriched by the flavours of the tomato and chilli sauce. The service was excellent too. Would definitely recommended if you are looking for an authentic Italian culinary experience!

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318lizzih . 2020-07-23

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I had 2 quickfire visits a month or 2 back. Tne second was on the strength of the first!Both times we visited midweek and it was quiet, the second time in fact we were the only people in the restaurant! Hance I can say the service was top notch and very attentive!Now the food, the food here is great. Everything freshly prepared and very authentic, very resonably priced too.The best Italian restaurant I have ever been to!

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MarkyP264 . 2020-03-11

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It has been a couple of years since we visited Pinocchios. Whereas once the food was fresh ,now it is insipid. The saltimbocca was one of the poorest I have had. The vegetables had been pre cooked and refreshed and were limp ,rubbery and tasteless. My wife's meal was no better.The service was desultory ,the prices expensive. Avoid.

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Andrew H . 2020-03-09

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Had a pleasant two course meal, an Italian dish for one of us and steak you could at the table for the other. The choices were good as was the service. Nice decor throughout. Enjoyed the Tiramisu!

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vickybear3 . 2020-01-18

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Came here for date night and had a lovely evening. The waiter was friendly, the food good value, great quality and a very generous portion size! The decor was lovely too. Will come to try again to try more dishes!

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965beccag . 2020-01-18

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We visited on a Saturday night and the restaurant was packed but we had booked so there was no problem.There is a big menu with plenty of vegetarian options . Our starters arrived promptly but we did have a bit of a wait for our main courses.By the time we had ordered dessert the restaurant was nearly empty so these arrived promptly too.We all enjoyed our meals and the bill was less Ruthann expected which was a pleasant surprise.All in all a very good experience and we will return again.We have lived in Norwich for 26 years and never visited before which I am surprised about now.

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LennyB1968 . 2020-01-11

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We have visited many times before and have never been let down so it was an obvious albeit last minute decision for a NYE meal. Great service, good atmosphere and amazing food. Can’t fault it!

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yasrah_13 . 2020-01-01

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Fabulous food full of authentic Italian flavours. Lovely atmosphere, attentive service and a great price. Ate three courses which is unusual for me , just too tasty not too!

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grahamh152 . 2019-11-05

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Shooting a film set in 1982, this would be the 'Italian' you would choose, and aside from the first class food and lovely service, It's just a nice place to go. I'm a real FOOD CRITIC and my pizza was UTTERLY DELICIOUS 😀😀😀

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Andrew5489 . 2019-11-04

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Comimos aquí anoche y fue una delicia! Todos los platos estaban completamente limpios al final de la comida, lo cual es un verdadero signo de Dios. Mi compañero y yo tuvimos la pizza de pollo y un plato de ñoquis, ¡ambos estaban deliciosos y en realidad eran mejores que algunos de los platos que teníamos mientras visitábamos Roma el año pasado! Todo el personal era amable y atento, y el restaurante en sí es muy bonito y también muy limpio. Una experiencia realmente buena en general y volveremos a visitar. Gracias por una hermosa velada.

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Danielle B . 2019-11-03

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Cold soup ! Cold mussels ! Tasteless pizza! Carbonara not much better ! Lighting inside restaurant poor ( probably so you can’t see the food provided ) won’t be going back !

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rutilus12 . 2019-10-12

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Fabulous food and service. We were made to feel extremely welcome. As a fairly large group booking of 13, I sent in a pre-order food list for our main meals. We only had a 'one and a half hour' slot prior to going on to a show and this worked extremely well.

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SharonSLG . 2019-10-06

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We were on a tour and a group of 10 of us attended Pinocchio's for our evening meal. We were welcomed by the waiter and once seated drink orders were taken. All good. The waiter then proceeded to take our food order, I was the fifth person to give him is order and the first to order an appetizer at which point I was told that I could not order an appetizer as no one else had - it would cause issues with the delivery of the main entrees. Others ordered appetizers so I did get mine but not my idea of service, especially when the restaurant was nearly empty. The food was excellent but the service was starting to get a bit lax. Once done we asked for the bill to be split by party and was promptly told that was not possible. One of us would have to pay the bill and then collect from the rest of the party. When we mentioned that other restuarants in Norwich had been willing to have each one pay individually and it was not an issue we were told that we were mistaken and that could not have happened. The waiter became quite agitated and argumentative to the point we all pooled our cash together to pay the bill. When I approached the till to pay the bill the waiter continued arguing with me that we were wrong about the other restaurants. So if you wish to visit go in groups of two.

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Patrick W . 2019-09-17

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I highly recommend this delightful and delicious independent Italian restaurant. The service was exemplary. Waiter was friendly and knew the very vast menu inside out. Decor very classy and oozed idillic Italy.

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Lucy W . 2019-09-11

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This restaurant sits is side-by-side with a number of other top class eating establishments in Norwich's trendy eating district. The décor inside is bright and Italian (unsurprisingly), but there's little atmosphere; we were the first gusts in that night.

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machinmad . 2019-07-26

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Increíble comida, el camarero fue bastante amable, aunque parecía que nos olvidábamos bastante rápido después de que nos dieran nuestro principal.

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TravelingfromUK . 2019-06-27

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Habíamos reservado una mesa para el sábado por la noche y, aunque estaba ocupada, nos sentamos inmediatamente y después de un par de minutos se tomó nuestra orden de bebidas. El ambiente era encantador y no nos sentimos presionados en absoluto. Nuestras comidas principales eran deliciosas, al igual que nuestros postres. Sin duda volveremos aquí cuando estemos en Norwich.

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HG7D . 2019-04-29

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Cena del sábado por la noche reservada. Muy ocupado. Impresiones iniciales muy buenas en cuanto a decoración, etc. Sencillamente sentado y ordenado. Starter eS excelente, los platos principales estaban bien. Después de terminar el personal de la red pareció que nos olvidábamos. No hay oferta de postre o café. Tenía que perseguir al camarero. En general no es una mala exp 6 pero podría haber sido mejor.

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dwc3402 . 2019-04-21

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Fabulous foods, especially the pizzas, lovely wine and very friendly staff. They were very busy on a Saturday night and we were a tabale of 9 but the service was still great.

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Paula C . 2019-04-15

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enjoyed are visit, went with friends who had been there before. Service was excellent, very friendly staff

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masinorfolk . 2019-04-13

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The atmosphere was very homey, it was warm and it had a lovely ambiance to it. The staff were really friendly and helpful. Their Spaghetti Bolognese was delicious and their carbonara was very nice also. Their garlic bread was to die for. Would visit again.

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helensperry15 . 2019-03-27

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Decided whilst walking past to go for dinner here, so glad we did! The food was absolutely divine. My friend and I shared the chicken gnocchi and the spaghetti carbonara, both of which were incredible. Also had the fried ham and mozzarella starter which was unbelievably good. The location is beautiful and the service was great - absolutely recommend Pinocchios if you want a great Italian whilst in Norwich!

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Sarah L . 2019-03-22

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Have booked a table for the Friday evening and even thought we have been seated straight away we still had to wait 20-30 mins to someone from staff to at least offer a drinks menu.

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Ugnexx . 2019-03-18

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Early evening diners so we didn't book. The restaurant was already busy and we we seated at the back with other tables for 2. Speedy polite service for drinks and our main order taken by the manager I think. Seafood risotto was full of mussels, clams and squid and delicious. Gnocchi was also a good choice. The portions were a bit big but we polished them off! The mixed salad was beautiful with olives and more. No room for dessert unfortunately. As we left the restaurant was full and the atmosphere full of fun and laughter. They have lovely booths and beautiful painted walls. Recommended for quality Italian food and a great house red!

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mocas50 . 2019-02-27

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Astonishing traditional italian restaurant, service, foods, meals welcoming amazing worth and deserve to visited who will be in Norwich

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Departure485659 . 2019-02-26

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Ristorante italiano top....cucina vera italiana non come alcuni che scrivono italiano solo per attirare gente!!! Voto 10+....se vi trovate nei dintorni andate a mangiare da pinocchio’s

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U6183KLsimonec . 2019-02-26

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Great service friendly with a true Italian dialect. Full menu with possibly too much choice. Food was the best Italian I have tasted this side of the EU!! Great flavours and cooking from the mushroom starter to the Penne main. The mix of herbs incredible the spice was just perfect and to taste.. The food was served piping hot.. like in Roma..

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. 2019-02-25

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Just back from having a wonderful meal. Easily booked online. Wide selection of tasty Italian food. Great service and so polite. Would highly recommend and will definitely be returning. Thank you.

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. 2019-02-21

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