Ask Italian in Norwich

Amazing dining experience at this Ask Italian Restaurant. Jack our server was super friendly and a great laugh. Very professional and clearly loves his work. Excellent service and with Jack’s sense of humour, made the food even better. Definitely will come again and recommend to all!

Food was delicious and there were several new dishes on the menu to try as well. Jack our server was excellent and looked after us very well!

Jack was my server and he was absolutely amazing. He had such a fun vibe and he was really enthusiastic about everything. I loved it!

Jack was so good and enthusiastic about the whole experience!

Want to add Hamish from the Norwich chantry place restaurant is fabulous, super kind and seemingly super happy to help where needed! He’s a proper asset to the team and deserves all the praise! If you’re looking for a person happy and dedicated to do a lovely job then it’s Hamish!

service couldnt have been better, food was amazing

I was served by Jack, great energy and friendly environment. Food was great also. Overall great experience!

Visited the Chapelfield restaurant yesterday with my son and had an excellent meal. We hadn't pre booked and we were seated straight away with a nice window seat. I can't eat tomatoes and our server Leanne looked after me really well, going through everything I wanted to order and marking it as an allergy. She's served us on several visits and always very thorough with the whole allergy checking.

Lovely lunch before the Theatre , Freya was a wonderful bubbly waitress and nothing was too much trouble for her, Many Thanks

Food really good, service from Dan was excellent

We had a lovely meal yesterday and our waitress Freya was delightful and made our visit memorable, Thank you

Jack was our waiter and was super friendly and happy to help ! Polite and enthusiastic

Jack was amazing, such good service & great pizza

Our waiter Jack was enthusiastic and helpful with lovely food and drinks and quick service ! would highly recommend.

Staff so friendly and helpful, especially Jack.

Great food and fantastic service as always!

Dan was amazing! Best vegetarian food!

Thank you jack for a wonderful evening loved your positive vibe it made the meal ten times better

We had the most amazing meal, and the service from Jack was second to none the atmosphere was just lovely. This was our second visit and it had become a family favourite when we visit Norwich

Excellent food and service, Dan was amazing!!

Jack was great, will definitely come back.

Disappointing Experience Despite High Hopes As avid foodies who love exploring different flavors and cultures, we were excited to try this restaurant based on its strong reviews and convenient location. Unfortunately, this visit will be our last. We started with a few cocktails, which were very underwhelming—barely any alcohol in them. If you’re planning to drink, we’d recommend going with wine or beer instead. We ordered three starters: • King prawns: Completely different from the picture on the website. The bread was burnt and stuck to the pot, and the prawns were dry, bland, and lacked any flavor—no seasoning, no oil, nothing to bring them to life. • Calamari: It was just okay. Not golden, lacking flavor, and barely enough lemon to share. • Garlic bread with mozzarella: The best of the starters, though still lacking in garlic flavor and generous cheese. For mains, we had: • Carbonara: Disappointing. It wasn’t made traditionally with egg yolks, and the portion was very small for the price. • Caesar salad: A few small pieces of chicken, no croutons, minimal sauce, and the salad didn’t seem fresh at all. We ended up paying £95, which felt extremely overpriced for what we got. On a positive note, the atmosphere was nice, and it seems they might do better with pizzas—so if you go, that might be your safest bet.

Lovely food. Leanne was the BEST server we have had in a restaurant!

Jack, who served us, was enthusiastic, funny and informative.

Our server Jack was such a great host, so fun & friendly! Thank you!

Jack was incredibly friendly and made our experience top level.

First time going to ask Italian and it won’t be the last had an amazing evening for my girlfriend’s birthday, and had a really great waitress for the evening she was fantastic in every way, always checking up and making sure are food was good. Thank you for the great time Charlie.

Dan was wonderful and helpful as my friend is coeliac and needed a different menu. Would come again🤩

Always great food and atmosphere.

Incredible food and a great atmosphere. Went in for lunch and had Hamish serving us who was so lovely & helpful.

Hamish was fantastic from start to finish! Great job & great vegan options too. Food came out fast & was tasty.

Jack was amazing serving us this afternoon. All staff was kind and friendly meals out in very good time.

Warmly welcomed by Jack who was attentive thought out and food was amazing as alway! Thanks Jack for looking after us so well and for the fantastic food!

leanne provided us with excellent service, ensured we were happy with our food and drinks and we were constantly checked on. the food was also delicious

Our server , Hamish was great, so polite and attentive. The food was delicious, the cocktails were great. Will definitely be returning soon. I had the perfect Mother’s Day!

Food was great and Saturday night atmosphere was good in the restaurant. What made the experience nice was our attentive waiter, Jack. We’ve not experienced that level of service for a long time.

Mothers Day treat with my husband daughter and 3 young grandsons. We were served by Hamish who was fantastic! Nothing was too much trouble. Thank you!

Nice, good value place for lunch with friendly staff

Fantastic experience. Leanne was so attentive to our dietary requirements, explained everything but most importantly was super friendly and very professional. Food was lovely, and nice and hot! Would definitely recommend. Thanks Leanne!

Had a 50th birthday meal and it was fantastic!! The food was delicious and the waitress we had, Leanne was brilliant!!!! Took complete care of us and our night and made it perfect! Thankyou

Good meal pre-theatre, served promptly. My ma-in-law loved her bolognese and my wife her lasagne. My beef ragu pappardelle was very tasty, if a bit small a portion for me… The battered courgettes were fabulous.

Lovely lady waitress her name is Leanne

Really busy so pleased we had booked in advance.. Order the Balsamic Glazed green, no spinach just a few dried green beens abd peas, really disappointed. When mentioned to our server he did deduct it from the bill. The honey luganuca sausage were really tasty

Brilliant food with great sevice from Aiden

Have just had lunch with husband and daughter in law and granddaughter, it was lovely, not too busy. The food was very good, in fact my granddaughter chips where so hot that she had to wait until she had finished her pizza before she could eat them. The person serving us was very helpful and pleasant and chatted to my granddaughter, grace who is 2 nearly 3. Overall a lovely experience and would definitely recommend it to family and friends.

Food was delicious tasted exactly like the traditional Italian food i know, the service was exceptional our server Jack was a great host and made us very comfortable overall making our experience better will definitely be coming back.

Norwich is cursed by its location in a takeaway food desert. THAT was by far the best delivery dindins I've had in many years of mostly disappointing orders. Compliments to the chef. Give your crew a flipping raise! Thank you : )

Jack was fantastic! Great service and made the experience wonderful.

Jack was very friendly didn’t get fazed when a drink was spilt. He was a great server.

Jack was brilliant, polite and enthusiastic i had a amazing experience at ask Italian because of him ❤️

Absolutely amazing food, very lovely staff and generally amazing service! Jack served us and we really felt taken care of, thank you!

Excellent food. jack was great. Very charming.

Lovely food and welcoming atmosphere and the waitress Leanne was very professional and extremely efficient. Well done

Amazing food, are sever respectful and welcoming. Thank you Jack!!

amazing food and service. thank you jack!!

When we arrived (family of four) no one greeted us for a while. Lots of servers moving around but avoiding eye contact with us. Eventually a smiling female server came over saying it would be a couple of minutes before they got to us. It's important to note this was on a Friday late lunch time 2-3pm and it was maybe 3rd full. At least two minutes more later a male server came over and told us it would be a couple of minutes and he would come over. At this point there were two more groups behind us who had just arrived at which point the male server came over and showed us to a table. We waited a good 5-10 mins for someone to take our order. The two tables who came in after us were seen to first. Both of them. When we were finally served the male staff member was rude when we asked if we could order food at the same time as the drinks. Dramatic sigh and seemed ticked off we even asked, followed by a snarky reply they had to do the drinks first to which we clarified politely of course, just afterwards we would like to order food as well. It was my husbands birthday, he has barely said a word and has been entertaining our son drawing (we take our children out frequently to eat in public and they know how to behave at a table which is why we brought books and colouring ourselves and hand on heart they were good as gold. No raised voices or chaos, just happy scribbling or reading). We ordered our food, specifying if the children's starter could be brought out when it was ready, but that everything else could come out at the same time. This was ignored, again I'm trying to keep my pissed off husband happy on his birthday and just smile and ignore this even though from the shit service so far he has already muttered we aren't tipping today. Something we always do, but yeah not rewarding this. The food was absolutely fantastic, not one complaint, we had goujons, pizza, chips, garlic bread, garlic prawns and every single component tasted fantastic. It saved the experience a bit, but this was my husbands birthday and every interaction we had with the male waiter staff was stand offish. We have never had this before, I'm not sure if he hated children or families no idea but he put a dampner on my husbands birthday and my day off. One of our favourite places to go up the city, we won't be coming back for a repeat of that experience.

Our service from Jack was amazing! So friendly and welcoming☺️

In a word ....Amazing ! Friendly staff at the door and welcoming vibe AND the food . DAM !!! Would come again :)

Wonderful evening, warm atmosphere and lovely food. Friendly service from Leane, who knew everything about the food and gave great recommendations. We will definitely be back!

Very lovely staff, in particular a man called Jack. He was very friendly and provided great service!

Food was fresh and tasty, Jack our server was brilliant, knowledgable and service with a smile and a song.

Jack was our waiter and it was a very pleasant experience

Lovely food and came out quickly after ordering. Our server, Jack, was fantastic with a lovely, friendly, positive attitude and great waiting skills. Really made the difference! A*

We were a party of four, booked online. From the moment we sat down we were looked after by Leanne as if we were her family! She was attentive, listened to us and genuinely friendly. She couldn't do enough for us. We were sat upstairs and whilst eating a large party came in. She offered to seat us downstairs if it became to noisy (it didn't). She gave us the right amount of time to finish our meals before serving the next course and was just a really excellent waitress. Our friends had never been to Ask before and both said several times that they will be returning. The team (but especially Leanne) are an absolute credit to Ask and we will all be returning very soon!

Jack, our server for today has been a breath of fresh air, wonderfully charismatic and extremely helpful

We had a lovely meal out this Saturday at ask Italian. Jack gave excellent service and was so helpful and made us laugh throughout! Thank you Jack!

Amazing service by Jack at Norwich - prawns for starters - Calzone - and lovely fish and pasta mains -

really good food and lovely atmosphere. jack was great

Jack was amazing and the food was really fast and tasty.

I came in for a quick bite during the rain and had a fantastic time. Thanks to Jack for the brilliant service!

Had a lovely lunch here earlier this afternoon, the food was great and our server Jack was amazing! Will definitely recommend!

Thank you to Jack for his excellent service along side the lovely food!

Very enjoyable meal. Very attentive and friendly staff. Only downside and that's because it was a Saturday evening and Very busy was the three quarters of an hour wait for the food. Other than that a very enjoyable meal. Would recommend this place.

Dan was so friendly and helpful !

Freya really looked after us and made us feel welcome. 10/10 service!

Solid food delivered extremely quickly, a tad loud but that's just because it was a busy time of day.

We only had an hour b4 the theater. HAMISH was fantastic he rushed our food which was hot and fabulous. He was kind curious and aware of our time frame. He is a credit to your branch and we will be back thank you Hamish.

Charlie was wonderful, I love Ask Italian! Every time we visit the food and service is great.

Shared a lovely lunchtime meal with my husband & enjoyed a tasty fondue & prawn pasta. A great treat. And thank you so my Leanne for your attention, you're a credit to the Norwich restaurant.

From the moment we walked in, the experience was nothing short of exceptional. The food was delicious, each dish prepared to perfection, but what truly set this meal apart was the incredible service. Lauren, our server, was an absolute star! She was knowledgeable, friendly, and effortlessly accommodating—handling allergies with ease and making sure every detail was just right. Her warm, enthusiastic approach and lightning-fast service made us feel truly valued as guests. She turned a great meal into an unforgettable dining experience! ASK Italian Norwich is lucky to have her, and we were lucky to be in her section. Make sure to book your table with Lauren for an unforgettable meal.

Dan was very lovely, incredible service thankyou!!

Dan was very friendly and helpful especially with allergens for my daughter, great service 10/10

Our waitress Freya was polite, bubbly and look after us very well

Easily the winner 🥇 great service looked after us the best

Amazing lunch .Excellent service from our waitress Freya who made us feel welcome and appreciated. Food was gorgeous and all staff very polite and caring.

Our waitress was Freya, I'd say the reason our visit was so amazing (other than the amazing food) would be the lovely service from Freya. She was kind, polite, friendly and had great energy! Probably the best service we've ever had!

Hamish was really helpful throughout our time at the restaurant

Excellent food and immaculate service. Well done Dan. Definitely will come again.

Charlie was a lovely waitress! Very helpful and cheerful.

Amazing food and great service from Charlie

Charlie was great and we had a good experience! Thank you

Excellent service by Charlie today - great friendly and efficient

Severd by Dan, fab food, great service and a really nice atmosphere. Will be returning next time we shop in Norwich.

From the moment we walked in, the experience was nothing short of exceptional. The food was delicious, with every dish prepared to perfection, but what truly set this meal apart was the incredible service. Lauren, our server, was an absolute star! She was knowledgeable, friendly, and effortlessly accommodating—handling allergies with ease and making sure every detail was just right. Her warm, enthusiastic approach and lightning-fast service made us feel truly valued as guests. She turned a great meal into an unforgettable dining experience! ASK Italian Norwich is lucky to have her, and we were lucky to be in her section. If you’re looking for fantastic food paired

Dan was great!! Super friendly and welcoming great with our youngest guest - making sure she didn't have to wait for her food, and aware of allergies and specific needs of other guests.

Had an excellent time with amazing food. Jack was an amazing server, very friendly and had a good sense of humour

Just Jack was brilliant! So happy and helpful!

Superb meal. Dan really looked after us well.

Charlie did a great job tonight thank you 🙏

Was over 90 minutes before we got served mains. Beer and white wine are served at room temperature, or even warm! Décor is pleasant but dining is very noisy and quite cramped. Staff, whilst helpful & apologetic, are running around always rushed. Food is very tasty (after it had been sent back and corrected to what we actually ordered). Been twice in 6 months, same experience.