Ask Italian in Norwich

Have just had lunch with husband and daughter in law and granddaughter, it was lovely, not too busy. The food was very good, in fact my granddaughter chips where so hot that she had to wait until she had finished her pizza before she could eat them. The person serving us was very helpful and pleasant and chatted to my granddaughter, grace who is 2 nearly 3. Overall a lovely experience and would definitely recommend it to family and friends.

Food was delicious tasted exactly like the traditional Italian food i know, the service was exceptional our server Jack was a great host and made us very comfortable overall making our experience better will definitely be coming back.

Jack was fantastic! Great service and made the experience wonderful.

Absolutely amazing food, very lovely staff and generally amazing service! Jack served us and we really felt taken care of, thank you!

Jack was brilliant, polite and enthusiastic i had a amazing experience at ask Italian because of him ❤️

Jack was very friendly didn’t get fazed when a drink was spilt. He was a great server.

Excellent food. jack was great. Very charming.

Lovely food and welcoming atmosphere and the waitress Leanne was very professional and extremely efficient. Well done

Amazing food, are sever respectful and welcoming. Thank you Jack!!

amazing food and service. thank you jack!!

When we arrived (family of four) no one greeted us for a while. Lots of servers moving around but avoiding eye contact with us. Eventually a smiling female server came over saying it would be a couple of minutes before they got to us. It's important to note this was on a Friday late lunch time 2-3pm and it was maybe 3rd full. At least two minutes more later a male server came over and told us it would be a couple of minutes and he would come over. At this point there were two more groups behind us who had just arrived at which point the male server came over and showed us to a table. We waited a good 5-10 mins for someone to take our order. The two tables who came in after us were seen to first. Both of them. When we were finally served the male staff member was rude when we asked if we could order food at the same time as the drinks. Dramatic sigh and seemed ticked off we even asked, followed by a snarky reply they had to do the drinks first to which we clarified politely of course, just afterwards we would like to order food as well. It was my husbands birthday, he has barely said a word and has been entertaining our son drawing (we take our children out frequently to eat in public and they know how to behave at a table which is why we brought books and colouring ourselves and hand on heart they were good as gold. No raised voices or chaos, just happy scribbling or reading). We ordered our food, specifying if the children's starter could be brought out when it was ready, but that everything else could come out at the same time. This was ignored, again I'm trying to keep my pissed off husband happy on his birthday and just smile and ignore this even though from the shit service so far he has already muttered we aren't tipping today. Something we always do, but yeah not rewarding this. The food was absolutely fantastic, not one complaint, we had goujons, pizza, chips, garlic bread, garlic prawns and every single component tasted fantastic. It saved the experience a bit, but this was my husbands birthday and every interaction we had with the male waiter staff was stand offish. We have never had this before, I'm not sure if he hated children or families no idea but he put a dampner on my husbands birthday and my day off. One of our favourite places to go up the city, we won't be coming back for a repeat of that experience.

Our service from Jack was amazing! So friendly and welcoming☺️

In a word ....Amazing ! Friendly staff at the door and welcoming vibe AND the food . DAM !!! Would come again :)

Very lovely staff, in particular a man called Jack. He was very friendly and provided great service!

Wonderful evening, warm atmosphere and lovely food. Friendly service from Leane, who knew everything about the food and gave great recommendations. We will definitely be back!

Jack, our server for today has been a breath of fresh air, wonderfully charismatic and extremely helpful

Food was fresh and tasty, Jack our server was brilliant, knowledgable and service with a smile and a song.

Jack was our waiter and it was a very pleasant experience

We were a party of four, booked online. From the moment we sat down we were looked after by Leanne as if we were her family! She was attentive, listened to us and genuinely friendly. She couldn't do enough for us. We were sat upstairs and whilst eating a large party came in. She offered to seat us downstairs if it became to noisy (it didn't). She gave us the right amount of time to finish our meals before serving the next course and was just a really excellent waitress. Our friends had never been to Ask before and both said several times that they will be returning. The team (but especially Leanne) are an absolute credit to Ask and we will all be returning very soon!

Lovely food and came out quickly after ordering. Our server, Jack, was fantastic with a lovely, friendly, positive attitude and great waiting skills. Really made the difference! A*

Amazing service by Jack at Norwich - prawns for starters - Calzone - and lovely fish and pasta mains -

We had a lovely meal out this Saturday at ask Italian. Jack gave excellent service and was so helpful and made us laugh throughout! Thank you Jack!

really good food and lovely atmosphere. jack was great

Jack was amazing and the food was really fast and tasty.

Had a lovely lunch here earlier this afternoon, the food was great and our server Jack was amazing! Will definitely recommend!

I came in for a quick bite during the rain and had a fantastic time. Thanks to Jack for the brilliant service!

Very enjoyable meal. Very attentive and friendly staff. Only downside and that's because it was a Saturday evening and Very busy was the three quarters of an hour wait for the food. Other than that a very enjoyable meal. Would recommend this place.

Thank you to Jack for his excellent service along side the lovely food!

We only had an hour b4 the theater. HAMISH was fantastic he rushed our food which was hot and fabulous. He was kind curious and aware of our time frame. He is a credit to your branch and we will be back thank you Hamish.

From the moment we walked in, the experience was nothing short of exceptional. The food was delicious, each dish prepared to perfection, but what truly set this meal apart was the incredible service. Lauren, our server, was an absolute star! She was knowledgeable, friendly, and effortlessly accommodating—handling allergies with ease and making sure every detail was just right. Her warm, enthusiastic approach and lightning-fast service made us feel truly valued as guests. She turned a great meal into an unforgettable dining experience! ASK Italian Norwich is lucky to have her, and we were lucky to be in her section. Make sure to book your table with Lauren for an unforgettable meal.

Dan was very lovely, incredible service thankyou!!

Dan was very friendly and helpful especially with allergens for my daughter, great service 10/10

Our waitress Freya was polite, bubbly and look after us very well

Easily the winner 🥇 great service looked after us the best

Amazing lunch .Excellent service from our waitress Freya who made us feel welcome and appreciated. Food was gorgeous and all staff very polite and caring.

Our waitress was Freya, I'd say the reason our visit was so amazing (other than the amazing food) would be the lovely service from Freya. She was kind, polite, friendly and had great energy! Probably the best service we've ever had!

Dan was so friendly and helpful !

Excellent food and immaculate service. Well done Dan. Definitely will come again.

Charlie was a lovely waitress! Very helpful and cheerful.

Amazing food and great service from Charlie

Charlie was great and we had a good experience! Thank you

Excellent service by Charlie today - great friendly and efficient

Severd by Dan, fab food, great service and a really nice atmosphere. Will be returning next time we shop in Norwich.

Solid food delivered extremely quickly, a tad loud but that's just because it was a busy time of day.

Hamish was really helpful throughout our time at the restaurant

Charlie was wonderful, I love Ask Italian! Every time we visit the food and service is great.

Freya really looked after us and made us feel welcome. 10/10 service!

From the moment we walked in, the experience was nothing short of exceptional. The food was delicious, with every dish prepared to perfection, but what truly set this meal apart was the incredible service. Lauren, our server, was an absolute star! She was knowledgeable, friendly, and effortlessly accommodating—handling allergies with ease and making sure every detail was just right. Her warm, enthusiastic approach and lightning-fast service made us feel truly valued as guests. She turned a great meal into an unforgettable dining experience! ASK Italian Norwich is lucky to have her, and we were lucky to be in her section. If you’re looking for fantastic food paired

Shared a lovely lunchtime meal with my husband & enjoyed a tasty fondue & prawn pasta. A great treat. And thank you so my Leanne for your attention, you're a credit to the Norwich restaurant.

Had an excellent time with amazing food. Jack was an amazing server, very friendly and had a good sense of humour

Dan was great!! Super friendly and welcoming great with our youngest guest - making sure she didn't have to wait for her food, and aware of allergies and specific needs of other guests.

Just Jack was brilliant! So happy and helpful!

Charlie did a great job tonight thank you 🙏

Superb meal. Dan really looked after us well.

Waiting to much ,and they ask for cheese after I finish my pasta haha ,bad

This was one of the worst meals I have had in Norwich. They didn't have half of the things on the menu but didn't tell us until they had taken our order. I ordered the seafood pasta and it was terrible, overcooked and really bland. It cost £17.95! It tasted like a child's meal and I could have made it better myself. We all complained but they didn't offer us any discount. It was just such depressing food. I'm still shocked by how bad it was. How does this place stay open?

Over 1hr and 45 minutes to receive our mains and when it came it was undercooked and cold , been coming here for years but won’t be going again. The table next door had 2 starters turn up then the other 2 25 minutes later? Shocking and only took 1 meal off the bill….stay away

Was over 90 minutes before we got served mains. Beer and white wine are served at room temperature, or even warm! Décor is pleasant but dining is very noisy and quite cramped. Staff, whilst helpful & apologetic, are running around always rushed. Food is very tasty (after it had been sent back and corrected to what we actually ordered). Been twice in 6 months, same experience.

Food & service was excellent, we were sat by the window so we could be nosey, lady named Zara served us and was very friendly and polite would definitely recommend

Sunday evening, large group of us (20?) Hamish and Adrian looked after us brilliantly. What stars. My dinner was delicious (orawn and crayfish tail pasta dish) Pinot Grigio not so much. Lovely olives. A great atmosphere created by the staff. Adrian was very patient with a large bunch of chatty ladies. 🌟

Great food friendly staff what more do you want

It started well. Got a table for 2. Got drinks and ordered food. We talked and waited and waited, then waited some more. Another table of 2 had left without getting food. Another table complained. Server eventually came over and casually said that our meal was being cooked. No mention that they were short of chefs due to sickness or I'm sorry your order may be delayed when we arrived and ordered. Food arrived around 40 minutes after ordering. Mine was just about warm enough to eat. No check-in from servers to ask if everything was OK with meal. Not sure about going back. May give them a second chance.

Seevice was excellent. My friend thought his meal was excellent- lasagne grande & Biscoff cheesecake. My gluten free mains - including the serving dish - wasn't hot enough. My fish was soggy, it was all bland, and the potatoes were dry. 2 of my triple mini desserts were OK but the third was tasteless.

Amazing food from ASK ITALIAN - Norwich, as always!

Me and my boyfriend went in for a last minute meal and we were sat right away. Leanne was the absolute best, she was so smiley and made time for us even though she was rushed off of her feet. We will definitely be back just for the service alone! The food was also extremely good and came out very quick.

We've been having a wonderful dining experience at Ask Italian for many years and I would highly recommend it to anyone in the area. The highlight of our meal were the two Prima pizzas that we ordered which were absolutely delicious! The toppings were fresh and flavorful, and the crust was cooked to perfection. In addition to the pizzas, my mum ordered a spicy pasta dish which was equally as tasty. The combination of flavours and spices in the dish was just right and really added a nice kick to the meal. The atmosphere of the restaurant was also very pleasant and the service was exceptional. The staff were attentive, friendly, and always happy to offer recommendations or answer any questions we had. Overall, I had a fantastic experience at Ask and I would definitely visit again. If you're looking for delicious Italian food with great service, this is definitely the place to go!

Lovely meal as always and server went above and beyond

Went on Friday afternoon during the Christmas school holidays. There were 5 of us 3 adults and 2 small children. It was busy and it took around 40 minutes to get our food. When the food arrived my food was luke warm. We asked for a jug of water and it never arrived. The staff were friendly but it cost £130 for 2 starters, 2 children's meals, 3 mains, 1 side and a round of soft drinks. I think this is very expensive for some pasta and children's pizza

Brilliant food and was served and looked after by the lovely Leanna. She went above and beyond to make sure we were fine with our food and took extra care with our Gluten allergy. Thank you!

Went for lunch on Christmas Eve, there was 5 of us, we all had a great meal, staff were friendly, great atmosphere, would definitely recommend and will definitely be back.

The food was nice, the desserts were very large. The restaurant was warm and inviting. The waitress was Laura who was delightful and welcoming. I would be happy to go there again

Very friendly and attentive waiting staff.

Food is great, service fantastic and very attentive! Need more service like this in England!

I've not eaten at Ask for about 7 years. The last time I ate at one was in Lincoln, but it was the worst service I've ever had and swore never to go back. My wife however wanted to go so I thought why not! Looked at the menu outside and fancied the new Christmas pizza. After a short time the waiter came over and asked if we were ready to order, we handed him our menus and he noticed a table was leaving and he literally walked off! When he came back my wife ordered first and when it came time for me there was NO turkey..so the pizza was off the menu. I rushed and ordered a meatball dish, what turned up was a rigatoni pasta dish with 4 tiny meatballs in a tomato sauce where underneath was a clump of red peppers and red onions. £36 that cost me including my wife's, which isn't lots of money, but I expected more. Not sure what's happend in all these years, maybe I should of left it at a Lincoln and learnt my lesson.

Great food. I highly recommend!!!

Well let me tell you about this one! First impressions were good with our lovely host Zara (sorry if I got that wrong I am bad with names) taking us to our table! Positive start at a restaurant getting a table! We got cozy and let me say, the atmosphere in this restaurant was electric!!!! Have you ever watched WWE and seen Dwayne “the Rock” Johnson walk out after a return back to the ring? Well this is what it felt like! It was a magical place! More magical than Disney land! We was then introduced to Harry who was our waiter tonight. He was very welcoming, friendly and helped recommended meals for me and my friends to try! He was amazing! He even laughed at my Joke, which is a first!!! What did the fish say when it swam into the wall??? DAMN!!!!! Hahaha now this is funny! But honestly everyone was really good and helpful and friendly and the food was very good too! Italian food is amazing and this is a good place to visit especially if you’re out in town doing a bit of shopping! Well done team, give yourself a big pat on the back, whoooop whooop!

Decent food, friendly staff even on a busy shift

Great food, friendly service from Dan. Will definitely go back and recommend.

Had another fantastic family meal at the Norwich restaurant. Right from the moment we were welcomed in the staff were helpful and understanding especially with my intolerance. They slightly adapted something on the GF menu for me and also could alter the chilli in a normal dish hubby ordered. I felt special not a nuisance and valued . I even managed to have a dessert too which is very rare when eating out . I can definitely recommend the three small desserts on the GF menu really delicious. All food was cooked perfectly and staff were attentive but not intrusive. We will certainly be returning as we always have a great experience. Thank you to all the staff.

We went for a family birthday celebration. There was 7 of us in total and it was a busy night. The service was next level and the food was amazing! My mum is a fussy eater and the dish she was going to have was off the menu. But they adapted a meal for her with no trouble at all. They were all so friendly, the atmosphere was great and we can’t wait to go again! Our waiter was Luci and he made sure we all had a fantastic time!

Zara, Luto and Harry are the dream team! 10/10 would recommend to a friend! Perfect with the kids and kept us parents entertained!

Lovely food and friendly, efficient service.

Had a lovely meal here with my daughter after Christmas shopping. Great service from Ludo. Friendly and attentive.

Great customer service from Ludo today, and amazing food! Thank you very much, we will be back!

Tried the new Christmas pasta! Was worth trying though. Dan was absolutely lovely and gave us great service - always made sure to check in on us and brought everything so quickly! Made our evening very lovely :) merry Christmas!

The food was great the staff was friendly can’t fault it really

Ludovit was welcoming, attentive and and personable. We had a lovely evening, thank you

Ludo was very attentive and ensured that my dietary requirements were well met, giving advice on alterations for dishes rather than missing out. With a dairy allergy I opted for a king prawn & crayfish pasta dish with a red sauce rather than the dairy alternative and it was amazing, hats off to the chef Ryan, it paired very well with the dairy free pesto doughballs. Thank you so much for being so helpful, 10/10 hospitality.

Was really good and will come back

Our waitress Leanne was superb, she was very attentive and friendly.

Very good service from ludo so kind and attentive will definitely be coming back

Big shoutout to Ludouit, he took very good care of us today and provided excellent service :))

Me and my Granny were served by Ludovit at lunch. Quite busy because of Christmas shoppers. Very friendly and happy to explain things to us when we asked. Food was really good and we left feeling full and sleepy. Love coming here!

Well done to Ludo for great service, we were well looked after 😄

Excellent customer service!! Ludo was great- thank you :)

Food was lacking flavour but our waiter Ludo was lovely

Leanne was very attentive and kind, good food and good service

Leanne was incredibly attentive and friendly. The food was delicious but the service made it 5 star!

Ludovit was lovely and the food was great

Had Ludovit as our server he was great.