Pinhoe Hoard Exeter in Exeter

We arrived and were greeted with a fond welcome. Stuie sat us down in the cosy restaurant and we got some lovely ales delivered. The food was lovely and great value for money. The team were pleasant and nothing was too much trouble. We will definitely be back soon! Thank you for a lovely visit

The staff that was working was very over worked because it looked like they were under staffed but remained professional, The food I was not expecting to be hot because they were understaffed but the food was indeed hot and freshly cooked. Yes, the wait time was long between ordering our food and reciving it, but I fully understand that they had a massive table of people to wait on aswell and with being understaffed aswell, I would still come back to this establishment because of the friendly staff yet professional staff and delicious food.

This isn’t a bad review, it isn’t an excellent review. It’s a mediocre review. It’s a, it’s ok for what it is review. I’m sure on another day on another visit, this may be a good review. However, on this visit we were left waiting for everything, took ages to get a drinks order in, took ages to get the drinks served, took ages for the starters to be cleared and took ages for the mains to arrive, but, they did seem understaffed and the lady was doing her utmost to keep It all going. We did get an apology for the wait. The food was ok, nothing to write home about but for a pub on a busy stretch of road, it wasn’t to bad. If we ever visit this part of the world again. Maybe we will try again. But on this experience - perhaps we can find somewhere else to visit.

Another visit today which was rather disappointing. It was very noisy in the bar area and they were unable to move us. I had a 'fish finger sandwich' - it was a Cibatta (I asked for it to be open) with three 'fish goujon' type fingers - hardly any fish and loads of old, hard batter as if it had just been warmed up. Not pleasant. Salad on the side was nice but it was a great letdown overall.

Took a long time to bring out one lasagne and one bowl of chips. Not many chips given. Would be advisable to say how long a wait. Only one person taking orders so a wait there. Some of us had lengthy journeys to undertake.

This pub in terms of decor and space is great and has good outdoor space for dining and kids to play. Also adequate car parking and easy access. But is let down badly by the quality and pricing structure of its food. We tried the chicken and chorizo kebab which was over £15 so we expected a good meal. Instead we were served a cold flat bread which was stale with a pile of very oily peppers and onions on top with 3 mouth size pieces of chicken and 2 quarters of chorizo which was stone hard. A bowl of fries was on each plate. Real disappointment but looking around other diners their meals seemed similarly disappointing and a lot seemed dry and over cooked. Maybe the owners should seriously reconsider their menu and pricing to reflect the quality of the food they serve.

James provided exceptional service during our meal. He was attentive, ensuring that all our needs were met promptly and efficiently. His friendly demeanour added to the overall experience, making us feel welcome and comfortable. James interacted with us in a warm, genuine manner. His excellent service made the meal even more enjoyable, and we appreciated his professionalism and kindness

Great service, food was delicious

Much improved since the rotisserie menu was dropped.

Really lovely pub, great atmosphere and reasonably priced food! Kelly served us and was fantastic! Would definitely recommend

James is an absolute sausage needs sacking he’s is a customer face role and was so rude Amy on the other hand was a total legend and complete customer focused and a asset to your chain couldn’t ask for better staff

We really enjoyed our time at the Pinhoe Hoard this evening. Our waitress Ella was fab - efficient and friendly with the patience of a saint.

Service was a little slow at first, it took a while to get our drinks order in. But once orders were in the service improved and the food came out really quickly and was enjoyed by all. We had a large table and the lovely servers had the patience of saints while my colleagues decided what they wanted with frequent changes and last minute orders. We will return as we had a great meal.

Poppped into the Pinhoe Hoard for lunch yesterday. Food was delicious and great value. The table service couldn’t have been better. Thank you Kelly.

Had an amazing family meal, all had roasts! Taste was amazing, perfect temperature and the service was out of this world! Thank you team

The food was good overall and the service friendly. we visited two weeks in row. The downside for me was that the place was cold, both times and so was the food. It is unpleasant to sit for dinner in a cold environment and I really like my food to be piping hot.

Really good service, great prices on all drinks, but the food.. oh the food was absolutely amazing. Definitely will be back soon!

Had a great time but drinks had a funny tang my advice buy bottles not draft

The staff who took our order excellent, the young server who brought our food to the table was not interested and her attitude could have been a lot better. I really feel that the gratuity was not worth it due to her non interest in serving us. The rest of the staff very good. One meal was not the one ordered,this was taken off the bill but had to wait and ate on my own as everyone else had finished.

Great place, great staff, great food, lovely atmosphere, so relaxed. Definitely would recommend

Came to the pub on Tuesday, was provided with happy and fast service. The food was well cooked and all came out hot. We were served by elle, she went above and beyond to provide great service

Tyler gave us great Service! Thank you for looking after us, cheers

We were really looked after by Tyler with great service and a smile 😄

The staff were all very friendly and quick to take our drink and then food orders, and we're polite all the time The food was really nice, well presented and didn't take long to come out after we ordered it

Came in for an evening meal on Friday. We were greeted by the lovely and cheerful Ella. We had such a great time and Ella was very attentive and knowledgeable to all our questions. Will definitely be coming back.

Ella was very friendly and polite. Thank you for making us feel welcome

Went to Pinhoe hoard today for my partners birthday meal also with our 2 daughters and was so disappointed, had hunters chicken and it was like the thinest price of chicken I have seen, def not a chicken breast, few chips and a piece of lettuce on its own, that was meant to be my salad. Sat us next to a noisy table when the other half of the restaurant was empty and would have been nice to have time together and conversation. But instead just listening to women shouting across the table. They must of wanted to keep the other half of the restaurant clean.

Sophie served me and was very pleasant and was a credit to the pub and the lunch we had. Keep up the good work.

Good atmosphere, friendly staff and a very enjoyable meal

Food was on point, staff are friendly and was worth the money highly recommend!

Elle our waitress was brilliant. She was very cheerful, helpful and friendly. A credit to the company.

Curry was very good. Manager on his own but was very efficient. One thing let it down the coffee only Americano decaffeinated and no Oat milk etc

Ruby was fantastic great service and great personality Friendly and efficient

Food was delicious, really tasty, and hot on arrival. We felt the wait for food was a little long, but otherwise enjoyed our visit.

Not enough staff, they got the order wrong, they didn’t clear the table before the main course, and then they didn’t remove the main course plates while we were trying to to eat our desserts with little space on the table

lovely pub, i was served by ruby who friendly and helpful, would definitely recommend😊

Very helpful staff. Great for gluten free, as they have a separate menu showing all the gluten free dishes.

£15 for a disgusting microwave re-heated burger. Chips were cold. Onion rings had been cooked previously then re-heated in the fryer. Both me and my partner now feel ill straight after eating there. Would have have got a better quality burger from a fast food restaurant.

Ruby who served us was great and the food was too!

Thoroughly enjoyed our evening food was 10/10 we had the mixed grill the meat was nice and juicy & the sea bass with new potatoes both were vary flavoursome. our server Ruby was polite and informative throughout our visit. We Will definitely return when in the area next.

We were served by Ruby who was really friendly, helpful and welcoming. Need lots more vegetarian options though.

The Feta we had was amazing! And the butter for the bread on the side wasn't rock solid. Our burgers were well done and our halloumi fries were perfect. The waiters could use a bit of work since we saw 3 sat down watching us wait at the till to pay from a corner booth near the kitchens doors. They had to be told to help us by the only guy behind the bar who was making up drinks and cleaning. It's anxiety inducing being stared at from across the pub, no less by the staff who clearly are waiting to see if the other guy will do the work they don't want to do. Also the server we had come to our table felt rather rude when taking our orders and bringing us our food.

Great pub, great food, great service by Ruby

Alan made my day xx best service ever he need a pay rise, thank Alan for your service

Pets friendly restaurant, I love it Staff very helpful

Ruby was so helpful and friendly, Food was lovely. Look forward to coming back in the future.

Good service really friendly team

Beautiful setting, great food and brilliant service. Thank you for a lovely evening.

Our server Rob was amazing! Great service and lovely food. Have already recommended to family and friends!

Great food and service, beautiful pub! Manager Rob was super friendly and helpful. We will definitely be coming back again!

Stopped in for lunch and we were really impressed with the menu. Food was tasty and served quickly. Staff were really nice and kept our drinks topped up.

I had a very frustrating experience at Pinhoe Hoard Pub. We ordered several items from the menu, but they were unavailable, and instead of honoring our original choices, we were forced to select different items. To make matters worse, the pub refused to refund the price difference between what we originally ordered and what we ended up getting. The food we did receive was underwhelming—bland and poorly prepared. The lack of proper customer service and the overall disappointment with the food make it unlikely that I'll be returning.

Food was awful. Creamy mash was hard, beans were stringy, pie was hot but covered in thick rich gravy, not in a jug, single half glazed carrot was really tough. Check back did happen to one member of the group. Didn't want to make a fuss. Won't return

Good atmosphere, prompt service, very friendly staff but long wait for food and when it arrived it wasn't great.

Pub dirty . Bar sticky . Unfriendly staff . Food awful . Wouldn’t step foot in this place again for food definitely. Left most of my food and not one staff member asked if we or are food was ok ! Why ? Because they would know the reply . Sad as such a lovely location but the place is not being looked after .

Nice food and really lovely service by Ruby.

Ruby served us today and we all agreed she is exceptionally friendly and helpful. Excellent service!

One of our 4 meals came out much later than the others and resulted in food poisoning

Loved our latest visit. The food was incredible and the team were really lovely. Cannot recommend enough!

Had a superb meal at The Pinhoe Hoard last night. Food was first class and the service from Ruby our waitress was also excellent.

Great place to eat. Food great quality and a lovely atmosphere! Would recommend to anyone in Exeter! We will be coming back regularly!

Ruby was so lovely and friendly. She bought our food out in good time and helped when we needed. A very pleasant evening 😊

Our waitress Ruby was fantastic

Excellent service by ruby had a great meal last week will be returning soon , gammon and eggs excellent quality

Ruby was lovely and inspired my daughter to be more like her.

The bar tender, Sarah, was extremely attentive, kind and courteous. She put a smile on our faces and gave us a fabulous start to our evening. Thank you Sarah 🫂

Popped in for some lunch around 1pm was served by Elle, couldn’t fault the service nor the food, Elle went above and beyond to make our lunch perfect would deffo recommend and be comming again soon

Much improved in every way compared to a year ago .

Have visited on a few occasions as it's local to us. Stopped in for something to eat after work recently and the food was great. Gluten-free cheese and bacon burger was the best I've had in ages and the battered fish portion the Mrs had was huge. Drinks are reasonably priced and we were well looked after by the lovely Lauren. There is a nice kids play area and plenty of seating outside too.

Amazing service provider by Lauren, I have never seen Lauren stay still for a second. Always adhering to customers needs or clearing areas for the next customer. She always recommends a good choice for food when we’re indecisive. And no matter how busy the establishment is lauren always remains calm and professional. All the reasons why the Hoard is my primary choice to eat out or have a drink. Plus my daughter loves playing in the garden.

Lauren was extremely polite and helpful during our experience at the Pinhoe hoard!! Would highly recommend!!

I was taken care of by lovely servers Ella and Scarlett who were kind and attentive to my needs. The food was delicious and the atmosphere was clean and tidy!! Definitely coming back soon!

Ruby was a star she was very efficient my friend has a nut allergy and she checked with the kitchen and made sure no nuts in anything - great service with a smile 😀

The waitress Ruby was very friendly and helpful, had a lovely evening.

The pub was very nice. The service was fast and very efficient. Food was great. Kids had a lovely time playing in the swings. Ruby was very attentive and efficient.

It was not busy but mistakes where made , missing items , egg on a plate with a different order No air conditioning it was awfully hot , the Staff lovely , the management rude in calling customers names

We had a very pleasant evening with lovely food. Ruby our waitress was very welcoming, ensuring everything was ok from start to finish

Whether you’re coming for drinks or food, the Pinhoe Hoard is a great place to go! The staff are helpful, friendly and always super welcoming - especially Ruby!

Always a pleasurable experience. Friendly and attentive staff. Food came out nice and quickly and was tasty.

The waiting staff were brilliant, fast and efficient with the drinks and food orders Will certainly be recommending the steak 🥩.

Great pub for a mid week catch up with friends. Special shout out to Ruby for making us feel welcome and great service.

Lovely girl serving us, so happy & pleasant. Couldn’t do enough for us, so helpful. All had a lovely time.

Our host Ruby was excellent. The food was great. All in all a great night out to celebrate our 35th wedding anniversary.

Very accommodating they fitted us in at short notice, lots of parking food always good.

Our waitress Ruby gave us great service. Served us with a smile, and welcomed us. Very friendly waitress. Would love to be served by her again.

We were served by Ruby, who provided great service and was patient with our tables' messy baby. We really felt like we were in good hands. The food was really delicious and we enjoyed everything we had.

Lovely impromptu family evening meal, great service by Ruby.

Ruby our server was brilliant. The food was decent but could have been a bit more.

Good pub with helpful staff although they can be a bit overwhelmed at times.

It was ok, load and I’d rather eat at home

We just love coming to dinner at Pinhoe Hoard! We celebrate our anniversary there, birthdays, or have casual dinners with friends and family. The atmosphere is always lovely and welcoming. The staff always goes above and beyond, they are chatty, presentable, helpful, and they always have a smile on their faces. The background music adds a lot to the experience. I always receive nice vouchers or discounts in my mailbox. This place offers top-notch customer service. Thank you for being in Exeter and so close to my house!

Went for lunch on Father's day and very pleasantly surprised. New menu with very nice food compared to my last visit 6 months ago hence my editing my last review. Roast dinners were very tasty and a decent size and other meals were good too. Steak was cooked really well. Good service and friendly helpful staff.

Good fresh food, great service and nice atmosphere

Called for an evening meal with wife and daughter on evening of 20th June. Daughter had scampi and chips which she rated as one star. Wife had lasagna with garlic bread. Lasagna was completely tasteless and the garlic bead uncooked in the middle. I had a pie, spoonful of mash, a little sliced carrot and a small amount of green beans. The pie, which resembled a scone, had the weirdest taste, vaguely of chicken but not the vegetarian one that I had ordered. The three of us agreed that it was probably the most horrible meal that we had ever eaten. No member of the staff approached us, we had paid on ordering, so we quickly decided to take our leave and go, obviously never to return. It is simply not possible that any sort of chef was involved in the preparation of this dross; it had to be ‘prepared’ way in advance and bunged into a microwave. What an incredible waste of money.

Good food, attentive staff. Overall excellent

We love it here. Always lovely food and atmosphere. Ruby was a lovely server

Very nice local pub with a good selection of both food and drink. Good parking too!

Well what can I say have eaten at multiple Marston restaurants in different counties and safe to say this is by far the worst in terms of service and also food quality was upto there normal standards manager gave us 30% of bill and seemed to do this begrudgingly. Will nit be going again and will be a escalation to head office.

We love to eat out and have been to many pubs/restaurants around Exeter and honestly the Pinhoe Hoard has become our favourite. We always get the best service, the food is absolutely amazing, you have to try the mixed grill! The kids love playing here and the dogs love to come and socialise… Honestly couldn’t ask for a better pub!

Waited 10 mins with no staff to seat us at a pre booked table. When we were finally shown our table, we were advised that it was table service and Ella would be with us shortly...... We waited 45 mins!!! not one member of staff arrived to take our order let alone Ella. Our starters finally arrived... then our mains arrived befor we had finished eating out starters!?! Staff..... appeared to be 3 of them for the entire bar and restaurant...... looked a mess in casual dirty clothes. No apology!!! Awful experience yet again!!!