Based on 4.267 opinions finded in 4 websites
Based on 4.267 opinions finded in 4 websites
Opinions
Ping Pong is a cool and bustling place. Food is great. They found us a table for two quickly though it was very busy. Zsanett, who had charge of our section of the restaurant and made sure we got everything we'd ordered (not an easy task given the tiny tickboxes on the extensive dim sum menu) was great - warm, friendly personality and very attentive, professional and thorough.
Phil D . 2024-10-17
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Zsanett was amazing, lovely food, she was really attentive, very friendly and helpful, the food was lovely and had an incredible experience overall.
Rachel B . 2024-10-10
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I was uncertain about coming here given the reviews but came anyway to see for myself. I had Zsannet as my waitress and wow did she work those tables. She was ridiculously busy even to correct an error on my bill from another staff member. Clearly they do not have enough staff on duty for the size of the restaurant. She was so fast, but as a result, it lacked a personal touch. She flew past my table at one point and my food landed in front of me! I still tipped her as she was amazing. Food wise, I'm conflicted. It was tasty. But the reviews are unfortunately right. Its over priced for the size of the portions. I had to order some dumplings after my main (pictured) as there just wasn't enough - and the honey chicken was £9.95! I probably wouldn't return which is a shame as the staff were so incredible, the ambience was buzzing but there needs to be more done about the value side of things I'm afraid.
Poucha101 . 2024-10-05
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Such a good deal for all you can eat Dimsum, I love this location and their dimsum deal is a steal. Highly recommend this place.
Sana . 2024-09-30
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If your friends suggest this place, resist! Its a popular place and it was crowded when i went. The atmosphere is nice and so are the servers. But the food was horrible! The chilli chicken on rice dish was sub par (honestly I cook better at home and I've been cooking for less than 2 years). The dumplings literally was stuck to the bamboo basket and just disintegrated while trying to pick it up. The only thing that felt was as expected was steamed broccoli and crispy tofu! Honestly never again! - for context i don't eat beef and pork.
sundaresh iyer . 2024-09-28
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Het was na een lange dag wandelen door London erg leuk en gezellig om hier met z’n allen te eten en te drinken. Heerlijk ouderwets dim sum eten. Ook al was het druk we hadden snel een tafel gekregen. Verschillende soorten dim sum gekozen. Zeker aan te raden als je bij Waterloo station in de buurt bent.
Arnold v . 2024-09-19
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We had a delicious lunch here. The food was really tasty, especially the seaweed and bar buns. Will be back!
Barney H . 2024-09-15
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Consistently great food and friendly service. Nothing flash but some real highlights on the menu! Great selection for veggies too!
Paul Roberts . 2024-09-13
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Food was average. The original choices are missing, the list of items increased, but not Chinese dim sum. We were missing chopsticks/cutlery even after food arrived, we also had to ask for chili oil and chili sauce more than once. I regret not going to China town. Not the same as they were pre covid.
B P . 2024-09-09
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This restaurant has a really good Lazy Sunday deal! Great vegan options, there was actually a lot of variety. Vegetable bun was a stand out!
bec davey . 2024-09-08
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Loved the food, we had booking for vegan lazy sumday and it was great, the amount of food for £30 pp is absolutely worth it. Should include some soft drinks into the promotion tho. I didn’t like how loud was the place, obviously it’s a restaurant but the children were screaming and crying from every side. Not a very relaxing vibe. Waiting time for the food wasn’t bad but we had to wait over 30 min to get and pay the bill. Service was very kind.
M K . 2024-09-08
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We were served by Zsanett H. and she made the experience amazing for our first time in the restaurant. The dumplings are very hot but worth it. The glazed pork is very tasty. The area is quite crowdy but it gives the asian street food like vibes. I recommend.
Harinirina Rakotondrabako . 2024-09-05
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Best place to visit if you love a good happy hour with cocktails and dimsum. Be warned that not everything on the menu is half price during happy hours, only those with "HH" next to it. There's a decent amount of selection, and the cocktails are great with a bit of asian fusion to it. Although, I ordered the elderflower sakitini, and it had the lychee flavour to it with everyone in my table ordering the lychee and roses cocktail. Service is quick, perfect if you're starving already. Great place for conversations with friends. You can drink asian cocktails and nibble on some prawn crackers and edamame for half the price.
Tre Bien . 2024-09-01
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Great food offers and lovely staff!
Nadya . 2024-09-01
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Visited Ping Pong recently and found the whole experience disappointing! Firstly, we were seated in the outside seating area which smelt like sewage so we decided to move inside as the smell was disgusting and putting us off! Once we were inside, we struggled to get the attention of any staff and the food and drinks took ages to arrive. They forgot one of our dishes so we had to wait another 15 minutes for that to come out. In general, the food was very low quality, didn’t seem fresh and wasn’t worth the price. I understand this is a busy Saturday evening however the quality and experience was not up to standard and we won’t return
Phoebe W . 2024-08-31
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Thank you very much Lania, you have treated us wonderfully, thank you for your attention, your service and for being attentive at all times, we will return
Luis medina . 2024-08-29
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Went here for the bottomless brunch and was thoroughly disappointed. Firstly, the service is terrible. The waitress simply didn’t take orders from multiple people on the table, and after reminded her that they did in fact want to eat food at this restaurant, their orders were forgotten anyway. Everyone who served us had a pretty terrible attitude and didn’t seem to care who got to eat and who didn’t. The food was completely mediocre. Most of it tasted like frozen dumplings and dim sum you could buy from a supermarket and heat up in the microwave. I would not recommend going to this restaurant.
Nuala Rooney . 2024-08-24
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Quality dim sum. The themed children's menu was also appreciated. Courteous staff and quick service!
Matteo Savoldelli . 2024-08-21
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We have eaten at Ping Pong many times. Food was nice but took way too long to come out. Difficult to get servers attention to place order. Tables all around us were left uncleared & dirty from previous diners, which was quite unpleasant. Mentioned this to the manager, didn’t seem that concerned.
Iain Stacey . 2024-08-20
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It has been a very long time since I've had dumplings given my gluten sensitivity. The truth is their dumplings are out of this world. It is hard to believe they are gluten free. I loved every bite. My favorite were the vegan options but there are many other options on the menu too that my family thoroughly enjoyed. The staff was very attentive to allergies and printed out detailed menus for me to check and select what I wanted to eat. I'd highly recommend this spot! The only reason I didn't give a 5 for service was it seemed the staff was a bit overwhelmed the volume and at times we waited a while for food but all in all they did a lovely job.
Violet Alexandre . 2024-08-19
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Seyad gave my group great customer service, he was very patient and took good care of us! Thank you!
Carlean Sam-Orhin . 2024-08-19
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Was there with friends years ago, had a great chat with the owner and were served great food at a slight discount because he liked us, very nice place
Phil Smiles . 2024-08-18
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I was meeting a friend in Waterloo, we walked around and decided on coming to this establishment. The staff are really nice and welcoming, took us to our seats and explained the menu. We ordered a number of small plates and they were all divine. I normally want to eat like a pig but the plates were ordered was enough. If you live dim sum/Asian fusion then you have to come here 😊
Festus Ifiti jr . 2024-08-18
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Everything was very good and the staff were great. A little something put me off a bit: the price compared to the quantity of food. In the end I only took 6 gyozas and the score was high. It's a little disappointing on this point because the desire to have several dishes is less present. When it came to service, some of my tablemates got their dishes well after me, which was a bit annoying. However, the restaurant itself is pleasant thanks to the decor and the staff. You just have to be aware of the prices.
Pamela Legrand . 2024-08-15
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Unfortunately, my friends and I were disappointed with this restaurant. It is rather expensive but we mostly pay the neighborhood price because the quantity is rather small. The most disappointing thing was the waiting time, in fact, it took 45 minutes for the first dishes to arrive and 1 hour for the last. Note also that the dishes do not arrive at all at the same time which can be annoying.
margaux bonna . 2024-08-15
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Good food, crammed seats, staff is running around everywhere trying to serve everyone that sometimes you have to wait to get someone’s attention. Went for lunch before a meeting. The food came relatively fast and they have/had a bento lunch offer at a low price. It was good value for money. I’ve been going for years when I’m in the Southbank area and stuck with choices. If only they can create more space between tables. It can get very noisy at times.
YAAOL . 2024-08-15
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The service wasn't great at all, the food and drinks didn't come or served. We had to remind them we what we ordered and didn't receive. It took forever to reach out to someone, all the waiters were running around serving the white customers and neglected us. We ordered drink and starter and didn't receive the drinks till the end and we had to remind them we ordered drinks and they should have served that first thing. I saw they were very accommodating towards there white customers, drinks being served properly food was coming customer service was great towards them. There was one female worker saw me directly I was trying to reach her staff member but she blatanly ignored me I thought that was really rude. At least 4 times we had to them they missed our orders. Really disappointed I got tired the amount of times I had to call them and couldn't get hold of a waiter. Awfully disappointed.
Shazmin Ali . 2024-08-15
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Too expensive for small portions and very loud. It's very difficult to sit in there
Nika Kairos . 2024-08-13
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Nice dimsum, great happy hour offers, service can be a little slow on busy days :)
Sofia Grigoriadou . 2024-08-13
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Big up Courtney, absolute legend. Everyone there was also vibey
Fizzle . 2024-08-13
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We had a lovely evening with good food and very friendly service.
Christopher Kasa . 2024-08-11
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Very small item level Can’t be good for a family of variety dishes Ambience is great
Ganesh Prabu . 2024-08-04
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Food was great, staff was attentive. Place's a bit too loud, order several plates, not just single food.
Jakub Mach . 2024-08-02
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Doesn't have the most vegetarian options, some of which are a little small!
Akash Gandhi . 2024-07-29
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Dear Tianna s. Thank you for serving us today. Your service was second to none. Manager/Supervisor, thank you for the hospitality. You took good care of our special dietary and any other requirements. Nice atmosphere and decent price. Thank you for having us!
Mr Samra . 2024-07-28
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Not good experience overall. Doesn't really cater to vegetarians. Food: veg boa buns were decent but had to make it myself, spring rolls were a bit cold, dumplings didn't taste good. Even though there are quite a few vegetarian options on the menu, it doesn't look like the restaurant prioritises this. Service: Had to ask 4 times for a knife and fork. Used to really enjoy ping pong but won't be going back, we had to have food at the market opposite as we were still hungry. I would recommend eating the street food instead as it's just outside, it's better.
H P . 2024-07-28
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Food was nice. Service was unfortunately really slow. Although we knew dishes would come out at different times, 1 of our guests did not get their meal until 1 hour after everyone had received theirs! A little disappointing. Manager did address the issue, and gave us a discount as compensation.
S B . 2024-07-27
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4th time in Ping pong now. We travel to London from Scotland at least once a year and always make time for a visit here. The food is absolutely sensational. We adore this restaurant. The staff are very attentive and helpful. The menu is great. The only thing that I would have loved to have tried is the prawn toaste and the sweet and sour, which they had regrettably removed from the summer menu. We book in advance and always have no issues getting our table. The wine list is good and we always find one that we like. It complements tge food greatly. Anna and the team have a crown jewel of a restaurant in London and we look forward to returning next time. Thanks again for another great visit team !
Elle . 2024-07-23
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Tasty variety of foods. Friendly and efficient service even though it was packed. Noodle dishes and baos are particularly good. Recommend a visit.
JMN . 2024-07-18
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Food was ok but menu is a bit opaque. The staff missed off two of the dishes I ordered. It's reasonable but not brilliant experience. Toilets clean
Hoppityskip . 2024-07-18
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We go here on some Sundays for the Lazy Sumday all you can eat dim sum special. It’s amazing value and perfect for the family- my son has loved their dim sum from when he was just 1! Clean venue and the staff have always been super friendly and accommodating for our little boy.
Gah-Yi Ban . 2024-07-16
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Love this place, I always have a great time and the food is amazing, it was my mum's first time here and she loved it.
Daniel Curtis . 2024-07-08
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They offer variety of options and there workers are very attentive to food allergies that you write on the ordering paper (which is a nice idea). I asked an item that is not gluten free and the lady came back to me and told me.
SJM Jordan . 2024-07-03
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The selection of dim sum is ever shrinking and more and more takeaway Chinese flavoured dishes are getting on the menu. Food wise ping pong is losing its appeal. The cocktails are still amazing
Barbara Canziani . 2024-06-28
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So delicious food and the waitress helps us to order cuz we didn't know so much about Chinese food. Great experience!
Nicoleta Grecu . 2024-06-26
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Ping Pong has been on my list of restaurants to visit we went on Friday and to be honest the food was bland and tasteless I ordered a chicken noodle dish and it was awful it could have been microwaved Whiskers cat food pored over slimy noodles the crispy fried tofu was just fried tofu with sweet chilli sauce on the side tasteless to say the least. I definitely won’t be going back.
stevie smith . 2024-06-22
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Great food - great service - nice place - HOWEVER: I was walking past and they advertised HALF PRICE COCKTAILS AND DIM SUM. We ordered, ate - lovely. Bill came - full price… “you only get half price if you ask when ordering” - nonsense! We were repeat customers but F that
Benjamin Thomas . 2024-06-21
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I blame myself for this experience. While overall it was ok, as soon as I arrived I wanted to go. It felt like takeout with cafeteria vibe. Don't go for the food, or the price or portion. Accept a cookie cutter corporate meal.
mdrmymail . 2024-06-16
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My first time dining at a Ping Pong restaurant. Was a pretty average experience overall. Everything about it was OK and standard. 3/5 is ideal mark. If you want something straight forward, good value and an easy lunch then this is the place to go. Properly won't be going back as there is too many other restaurants to try in London.
Joe Stoker . 2024-06-10
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Whether it was fish or meat, it all tasted the same. Doing for dimsum what Primark did for high fashion. Keep walking to China town and eat something authentic. Nice place to sit though and good service.
Mike King . 2024-06-06
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We had a good time here; the service & vibe was great. The food was fine, I remember it being better in the past. The dumplings were great, as were the katsu chicken bao buns, but the crispy chicken & chilli chicken rice bowl just lacked a bit of flavour.
Bijal Mandalia . 2024-06-04
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Good points: Lazy Sunday/ Unlimited food dishes, location, good for families and groups, time allocation is sufficient. Bad points: Most of the dim sum didn't taste nice/ bland, food selection is slightly limited If you really would want good dim sum, best to go to Chinatown to an independent restaurant that makes fresh dim sum. Otherwise if you are around Southbank this is an OK option.
Asif Zaman . 2024-06-04
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Very poor and limited menu. I have no idea how good the food is as I could not find a balanced meal to order.
Peter L R Smith . 2024-05-29
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Food was good but not culturally accurate. The atmosphere and setting was great and service was great.
Ellie Tan . 2024-05-26
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The food is utterly delicious. But the service really lets this place down. We waited 20 minutes for our drinks but could see them sitting on the bar waiting to delivered for 15 minutes. All the while a waiter stands around at the door yawning and the manager watches on. Also note the service charge seems to be hidden into the prices of the food? Seems very suspicious to me
James Briant . 2024-05-07
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First time dining, lovely staff, relaxed, calm dining. Unfortunately the bowls the food was served in were chipped on the edges and not all of our menu choices were brought out to us but they were on the bill ... please check your bills!
Victoria Gibbs . 2024-04-30
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The food and service was good . However the cocktails were overpriced and awful , they were sickly sweet and artificial . I know the grey was due to charcoal on one but not only did it look ugly it tasted it too . They spoilt my night and to be honest put a dampener on the whole night for me and my friends
ninasaida . 2024-04-28
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We loved our experience. The service was top quality Saili and sahili were really good at making us comfortable. Top notch service!
Shikha Gupta . 2024-04-27
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Members of staff standing over you insisting on a tip when they provided the minimum service is beyond poor service.
Hannah Arnold . 2024-04-26
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The food was beautiful, the restaurant was lovely, the servers were all so helpful and the service was brilliant. Thw team also allowed us to bring along a cake for my daughters 18th birthday, brought it out and sung, thank you so much for this, I am very greatful :) My only bug bear was they do not accept cash as payment! This wasn't a huge issue as we had bank cards also, however, I do feel customers should be allowed to pay how they wish to.
Clair M . 2024-04-22
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Ribs are just marvellous. Kudos to waitresses Aneta. So warm.
Fox Crypto Boss . 2024-04-18
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Great food and service. Was a bit too expensive though. For Dim Sum
Sharron Anderson . 2024-04-17
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Food is fine, just fine, nothing special and you can certainly get much better Dim Sum at other places. They have introduced a brand charge which is basically to stop the tips going to the wait staff, we asked for this to be removed to which the waiter said absolutely I will sort this, however 3 members of what I assume to be management came to the table in a most aggressive manner and demanded to know why we wanted this removed! Always tip for good service and if there is a service charge which is for the staff and service has been good then happy to pay it but a brand charge just so the wait staff do not get the tips, if don’t think so! Will not return and will not recommend.
50angie50 . 2024-04-12
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A three-minute walk next to the London Eye, a great Chinese restaurant
吳崇仁 . 2024-04-10
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Pretty rubbish experience. There are SO many better dim sum restaurants in London but we had been to Tate Modern so we came here. We won't be returning. It feels dated and tired, the loo only had toilet paper in 1 out of 3 cubicles (and the paper that comes out one stingy sheet at a time so if it gets stuck inside you are screwed) and the food was average at best. My son had the pork and prawn dim sum and you could see the gristle on his plate afterwards where he'd had to repeatedly take it out - yuck - and mine were average at best. Our drinks order got lost in translation with our waiter who was sweet but fairly hopeless. I commented that my son's dim sum were disappointing and he clearly didn't give a cr*p - a better place would have noted the gristle on the plate and taken that dish of the bill. That certainly didn't happen. Just a fairly grim/disappointing experience without it being actively dreadful but I wish we had bothered to walk to China Town instead.
484edc . 2024-04-09
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Will never step foot in the restaurant chain again, absolutely outrageous that they have now introduced a 15 % brand charge which will go to the owners and not to the staff, what a scum bag company, my only consultation is that this practice will massively back fire on them.
yorkshiregary . 2024-04-09
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Food was reasonable, service slow, be aware that you pay a "brand fee" rather than a service charge. An attempt to steal staff tips because of new law that says all tips must be given to staff.. Ask for the brand fee to be removed and if you want tip the staff with cash
AndyT5639AF . 2024-04-08
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Won't be going back to this restaurant or chain after hearing they have stopped tipping on card for staff and instead created nee manufactured a brand charge of 15% instead... blatant employee robbery. Have some morals and stop the corporate greed and look after your staff, brand charge!! What brand and standards...
Colin P . 2024-04-08
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Good quality food and fast service. Staff are friendly and helpful
Lasitha Leelasena . 2024-04-04
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Delicious food but service was slower than any of the branches I’ve been to before. The most outrageous bit is they add a 15% brand charge to your bill. I thought it was a service charge at first but queried it and was told it was a brand charge and service had to be paid in cash on top! Needless to say we asked for this to be deducted and I did not then feel inclined to give them a service tip.
51JulieS51 . 2024-04-02
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The food is average, the service is average, the price is a bit steep, but the business practice is what hammers the nail in the coffin. Your bill will include a 15% discretionary brand charge. It sounded a bit odd to me, so I queried it. The manager (?) assured me it was a service charge that’s shared amongst the staff. Spoiler alert: it isn’t. Here’s what it says on their website site: [a] discretionary management fee of 15% is added to your bill. This fee covers the costs associated with managing and supporting the restaurants, as well as maintaining the brand experience to our company standards. And there I was thinking that the profit margin on the food and drink was supposed to cover those costs. Avoid. There’s better food, service, and employers within walking distance.
FlavourProfile . 2024-04-02
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Great value food and cocktails with the happy hour before 6! The incredible service by Aneta K made our visit- thank you!
eloiseg23 . 2024-04-02
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Dishonest place. They have started charging the "brand charge" instead of service charge. BEWARE: this is not the same as service charge. There is a new regulation in place that makes sure that all service charge is legally and openly distributed to the employees without tampering by the restaurant. By paying this charge you are taking away from the employees and giving money to the restaurant. To fight this request the charge to be removed. If you want to tip, tip directly to the waiter using cash (the old style).
ddas2024 . 2024-04-02
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Overpriced and slow service, had to wait 15 min to get service/order and then another 30 min to get some food on our table. They also had a courtesy to charge us a "brand charge" no idea what that is, but it is a lot of money for mediocre food and service that is bellow standard London eatery. Still can't get over the fact, they actually tried to charge us for Service charge and a Brand charge??? WTF are they thinking!!!??? Stay clear of this place if you're not in top 1% and have money to waste.
David C . 2024-04-02
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We absolutely love ping pong. Visited here in December last year but just getting round to the review now. Anna and the team were so helpful and attentive. We had previously had a questionable experience which I brought to their attention. However, the way that places handle criticism is also something to be noted I think. We were invited back the next time we were in London, and it did not disappoint. The food here is out of this world and my whole family love it. Honey chilli chicken and chicken katsu, Sensational. All of the staff went above and beyond and we left feeling absolutely astonished at the experience we had received. We cannot wait to return soon and would highly recommend it to absolutely everyone in London. The location is fab. Everyone should try PINGPONG !!
Ellenor Thomson . 2024-04-01
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Me and my partner went because reviews seemed to be good. Who is writing them, the employees or their families?! We had tiny dishes with the basic we had asked for. We paid £8.45 for 3 duck spring rolls. They were the size of an index finger! For that money I was expecting something a bit bigger or at least more of it! I had to order something else, so I ordered chicken skewers, and they were nice, but only that! There is no veg or anything that comes with these things, that was another 8 or 10 pounds! Could the prices be justified if the food was out of this world?! The food was pretty normal! I felt ripped off and I regreted not to have bought some of the nice food that was on offer at the market stalls next to the restaurant. On the other hand, I had a problem with the waiter, who wanted to clear my table each time before I had even finished eating. The napkins, we had to ask for them, in the end, out of frustration, I had to use a piece of kitchen towel I had in my bag. I did not want to get angrier and angrier. Unfortunately, I did not take pictures, when I always do. I suppose that I do of things when I am impressed, but not this time. I wish I could present the evidence in images! We left, and no member of staff acknowledged that we were leaving. We gave a tip because we felt bad not to do so, but honestly, it did not deserve it at all!
Mari A . 2024-03-31
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Me and my partner went because reviews seemed to be good. Who is writing them, the employees or their families?! We had tiny dishes with the basic we had asked for. We paid £8.45 for 3 duck spring rolls. They were the size of an index finger! For that money I was expecting something a bit bigger or at least more of it! I had to order something else, so I ordered chicken skewers, and they were nice, but only that! There is no veg or anything that comes with these things, that was another 8 or 10 pounds! Could the prices be justified if the food was out of this world?! The food was pretty normal! I felt ripped off and I regreted not to have bought some of the nice food that was on offer at the market stalls next to the restaurant. On the other hand, I had a problem with the waiter, who wanted to clear my table each time before I had even finished eating. The napkins, we had to ask for them, in the end, out of frustration, I had to use a piece of kitchen towel I had in my bag. I did not want to get angrier and angrier. Unfortunately, I did not take pictures, when I always do. I suppose that I do of things when I am impressed, but not this time. I wish I could present the evidence in images! We left, and no member of staff acknowledged that we were leaving. We gave a tip because we felt bad not to do so, but honestly, it did not deserve it at all!
Mari AS . 2024-03-31
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Back to Ping Pong for lunch after a long while, and had a lovely meal for two. The food was great, and Kristin S made sure we had a lovely experience. Would recommend
A D . 2024-03-31
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A favourite South bank hang out…Vyshnav, our server was amazing. Took our order in an enthusiastic and very helpful way : such a hard worker and friendly. Food was perfectly cooked and atmosphere was great. As always I am sure I will be back.
Kate Lovelock . 2024-03-26
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Ping pong is one of our favourite places to eat in Southbank. The food is so tasty with a great combination of textures and flavours. The dips are such a great addition and compliment the dishes so well. Monday to Friday, they have happy hour from 3-6pm which is an added bonus 😀. The service from Sayed was fast, efficient and friendly. We’ll be back. Thank you very much for never disappointing us.
SunitaB104 . 2024-03-23
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Food delicious! But I would like to recognise Conor who really does his job in a great manner and makes you feel taken care. He's very polite and professional
Wojciech Szablowski . 2024-03-22
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What can I say, the food in this place is nothing short of first class. Our service from Sally was wonderful, her friendly and tentative nature along with the amazing food had us coming back two nights in a row. Courtney the manager of this restraint is an articulate humbling character who clearly leads his team by example. What a wonderful experience both food wise and more importantly the people!! A huge thanks, this has been our positive experience in London!! Xxxx
Mark . 2024-03-20
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Seyed was fantastic from the moment we walk in and the food was amazing! He made us feel very welcomed. I recommend coming here.
callum b . 2024-03-18
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Average food, bad service, high prices
Andrea Casalino . 2024-03-15
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Food was good - not the best Chinese I’ve ever had - but place was chaotic and when we arrived they had already finished some of the dishes.
Giulia Serena . 2024-03-12
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Great dim sum in a top location, Sayed was very helpful! Tasted very authentic
Rob Frost . 2024-03-11
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Underwhelming visually and taste!
Rekha Sameer . 2024-03-10
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Ruined my birthday. Put menus on table that we all wanted to order off and then told us they're just there for show and not able to order. Didn't explain the system at all and were rude. Will not be coming back.
Alice Foxall . 2024-03-05
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Very tasty dim sum and great service from their staff, pleasantly quiet on a Monday lunchtime. A few dishes I love weren't available ☹️. We had a window seat, so people watching was entertaining. 😆
Steve Hyson . 2024-02-21
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5/5 place for me, would totally go again someday. I went with my boyfriend on Saturday after visiting the Royal Festive Hall. The place was in a convenient spot and we got seats even though it was about 30 minutes before closing. Ordering food is comfortable, staff lady was nice, didn't really wait long for my meal & drinks. Not the cheapest place around and definitely a bit loud inside but everything was absolutely delicious (Pictures of Chicken Katsu Curry and a Strawberry & Vanilla Iced Tea) 👍
karina kierszniewska . 2024-02-12
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Amazing service, Seyed was so kind and smiling, he made our experience really good! :)
Margherita Simione . 2024-02-11
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Nice large restaurant. The service was pretty good and the food arrived quite quickly. The food was fairly standard, good but not as good as proper dim sum places, and a bit more expensive. I was not a fan of chicken and truffle dumpling, since it was truffle oil and not actual truffle.
Iain Lee . 2024-02-11
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Fantastic food, super exciting to try all sorts of nice things. Took some risks but we are very happy that we did, it was all very very nice. Highly recommend. Seyed was super friendly and helpful with us. Fun times.
Kadir Gold . 2024-02-09
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Just order 4-5 plates and sit back and relax while the waiters seemingly bring you an endless supply of absolutely gorgeous food. It's such a relaxed way to enjoy a meal.
Matt Johnson . 2024-02-06
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We recently enjoyed the Lazy Sumdays menu and were looked after by the brilliant Kristine. We had two babies and a toddler with us and Kristine went out of her way to make the lunch as relaxed and easy as possible for us all, always checking we were happy and how long food would be. She made what could have been a stressful lunch very enjoyable! Fab food as ever, great choices on the menu for the Sunday lunch. Good buggy parking space and tables had enough space so you didn’t hear other conversations etc.
Katie Dodd . 2024-02-06
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The guy in the bar was so nice last Friday afternoon.... I really wanted lots of ice to go with my Asahi and he was so happy to serve me and gave a whole glass of ice which made made my asahi really nice to my liking. Thanks for your kindness... =) God bless!!!
MA.CRISTETA HODGSON . 2024-02-04
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Had a lovely meal here last weekend. Food was great. Service (from Kristine) was superb - please pass on our thanks to her.
Jonathan Stoddart . 2024-01-30
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I was served rice 20mins before my main dishes arrived. They ran out of rum so couldn't have any of the cocktails we were planning to have. Usually is OK here but a bit disappointed this time. Don't think I will go again
Evie . 2024-01-30
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Went for the half price dim sum and cocktail offer between 3-5pm weekdays. Turns out only a small selection you can choose from and mainly dumplings. Portions tiny. Trying to get waiter's attention to serve us was not easy. Once ordered, the food took a while to arrive. Food was mediocre but very very small portions.
K W (KW) . 2024-01-27
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London celebrates its culinary diversity and this is one of them. Their dim sum's flavours aren't exactly what I called traditional or authentic, but their textures were superb. The dumpling and har gau skins were all fresh, chewy, and well made. The crust of their spring roll and cake were fried to perfection--crispy on the outside and chewy on the inside. A harmonious balance of yin and yang. Great effort indeed! Although the flavours aren't traditional, the taste is still delicious and creative at times. All female members of staff (including the manager-looking lady and Aiswarya) were very attentive to customer needs when I was there; while, strangely, the male members never looked at my way when I needed something. No smile on their faces, neither. For first timers, I recommend the set menu (available all day) to try.
B Russell . 2024-01-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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285 Opinions
This listing needs to be changed to reflect that this restaurant is not Mrs Wong's. It went under new ownership and changed its name to 'Cozy Woods' many years ago. All the more recent and largely negative reviews reflect this new restaurant, not the Streatham institution that was Mrs Wong's, and frankly they are a stain on the good name of what was once an incredibly beloved community favourite. Cozy Woods, stop trying to capitalise on the reputation and goodwill built up by the real Mrs Wong's over many decades. Much love to the original owners and staff.
21 Opinions
Have been regulars at this venue every time I visit London with a friend. we always go for the unlimited Dim Sum, and it is always high quality food at an outrageously good price especially for London! Would never hesitate for a second to recommend this place for anyone into their Chinese. I keep my chopstick technique good purely for this place! Staff are wonderfully friendly and remember us every visit. Most recent visit was for my friends birthday (his 31st) and once again they went above and beyond to try and make it memorableaand and special for us. If you're going anywhere else in London for dim sum, you're doing it wrong!!