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3.7

Based on 4.406 opinions finded in 4 websites

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Nº 836 in 1264 in Lambeth

Nº 26 of 48 Chinese in Lambeth

CUSTOMERS TALK ABOUT DISHES WITH..chilliricepayfriedducksoupprawnmeatroundspicycookedchickenporkdumplingsribsmustvegetable

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The service was poor and sarcastic remarks made by waiter for serving additional chilli oil which was just not professional.

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Ekta Soni . 2025-04-29

MORE AT Google

Food is fine; average for dim sum. The prices are borderline ridiculous. The service was rushed and impersonal. I would rather eat at the food market outside.

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James Etherington-Smith . 2025-04-22

MORE AT Google

Thank to my man „jermaine“? Perfect Service!!!

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Cem Akay . 2025-04-18

MORE AT Google

Yummy Dim Sum and delicious alcohol free cocktails. All on the happy hour menu.

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Master Brain . 2025-04-18

MORE AT Google

Really good dim sum restaurant, although expensive with lots of options - there is a fixed price option too. The chicken katsu curry was really good as were the kebabs. Atmosphere is really good and well located in Southbank.

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David Sanders . 2025-04-18

MORE AT Google

First time going to ping pong really enjoyed it the food was amazing can't wait to go back. A must go to when your in London 🫶

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Isabella Robson . 2025-04-15

MORE AT Google

Disappointed with the food. Poor quality and taste. The rice was very undercooked. Steamed dim sum was nice. The host was a bit moody, however the other staff were helpful and friendly. Glad it was happy hour and we paid half-price for many of the dishes otherwise I'd have been even more upset. Would not recommend.

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A P (AngelPie) . 2025-04-15

MORE AT Google

Food was great, Atisa our waitress was amazing in accommodating our large party. She was especially helpful with our elderly parents. Definitely a go to in southbank centre.

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Shamsidee . 2025-04-13

MORE AT Google

Food is good All the stuff are rude and not welcoming My kid forgot a toy in the restaurant We came back after 45 min They were closing, we asked couple of times for them to look for it , they said it’s not there I insisted and looked for myself and surprise It’s was on a shelf way beyond his height Someone took it and places it there

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Gilad Ron . 2025-04-11

MORE AT Google

Great place. Reasonably priced and excellent food and service. Book in advance as it can be hard to get a table

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nickita gaut . 2025-04-06

MORE AT Google

Had to wait 10-15 mins for cutlery. Had cold soup and left half of it. Manager told me that it’s expected from customers to use chop-sticks. Even after asking for cutlery, it took 10 mins to get one :)

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hiten hori . 2025-04-05

MORE AT Google

Four of us visited on Sunday just as they opened at 12pm for the bottomless dim sum. Looking at be the menu it can be pricey if not going for a bottomless. My overall experience was very good. I would recommend the duck rolls and steamed buns. It would be nice if there was another steamed bun and crispy dim sum as majority of the options were steamed. All the staff very attentive and friendly, Service was quick and she would ask if we wanted anymore. The Drinks were well priced and nice (blooming jasmine tea & mocktail). Only thing I would say let it down is that the spicy dish needs to be better labeled as we specify asked the server which it was, and she identified it incorrectly and blew our brains out (luckily it did not ruin the rest of the meal). I do not do any spice but one of the table did, it would be much better if they could clearly highlight this (such as red coloured baskets, or flags?). I would visit again.

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Dominique Bainbridge . 2025-03-31

MORE AT Google

Fast service, table on Saturday night without reservation for 3, good quality as usual.

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Simon Schnorpfeil . 2025-03-30

MORE AT Google

¡Absolutamente no vale la pena! Comenzando con el menú, que es increíblemente confuso, la comida en sí es simplemente no comestible. Se siente como estar en una pastelería, todo es abrumadoramente dulce. Luego llega el momento de pagar, y te sientes como morir cuando ves cuánto has gastado por lo que realmente tienes. Para el mismo tipo de cocina y concepto de restaurante, Wagamama ofrecería una calidad significativamente mejor a un precio mucho más bajo. Esta fue mi primera experiencia aquí, y definitivamente la última.

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Roberta s . 2025-03-30

MORE AT TripAdvisor

Superb Food & Excellent Service; once we worked out the ordering system/practices with the help of our server, we enjoyed everything that came and wish we could have sampled more!

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Chris Heyes . 2025-03-26

MORE AT Google

Fabulous food and friendly staff

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S MB (Sim) . 2025-03-21

MORE AT Google

This was. our first visit. The food was great. Support and service from Aishwarya for the family was excellent! All the best.

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Sameer Bejalwar . 2025-03-15

MORE AT Google

Great place for Dim Sum! Really tasty, great service and relaxing atmosphere.

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Roger Gossett . 2025-03-15

MORE AT Google

Food is ok’ish but portions a re small and it’s way overpriced. Staff super busy. Place itself very average. Not worth it.

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JD AYME . 2025-02-26

MORE AT Google

Great service and excellent food. A wide selection of delicious food.

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Donald Rodriquez . 2025-02-22

MORE AT Google

Went on a Saturday for bottomless brunch. Service was quite slow for drinks for the first 70 minutes, picked up for the last 20 minutes but felt not worth the money. The food wasn't great and I felt a bit weird after the food, and then later threw up six times. I've never thrown up like that in my life and missed a football game I had tickets to two hours later.

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Agnes Coaker . 2025-02-22

MORE AT Google

Food was good but the service was not. I think it comes down to the way you have to order food, filling in quantities on the menu. It gets confusing for us and the waiter when you order more. We kept getting dishes we hadn't ordered and the ones we did order were forgotten. We were given rice and seaweed pretty much straight away but then nothing else for about 20mins! By the time other bits had arrived the rice was cold. Not sure I would return.

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Charlotte Randall . 2025-02-21

MORE AT Google

Really brilliant place exceptional value and really good service Have been coming for years and will continue to do so all the time they maintain such a fantastic standard of food and drink

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Joe Jaques . 2025-02-20

MORE AT Google

Visité este lugar en diciembre. En realidad no me gusta este restaurante, ya que la comida es muy cara pero de sabor promedio. Desafortunadamente es uno de los únicos restaurantes halal en Southbank, así que sentimos que no teníamos opción. Las porciones de comida son pequeñas y la comida en sí me recuerda a esas comidas chinas de microondas que se obtienen en el supermercado. Realmente no estoy seguro de por qué a otras personas les gusta este restaurante. También es ridículamente sobrevalorado por comida de tan mal sabor. Para colmo, encontré un pelo en mi comida. El camarero fue muy disculpado al respecto y explicó que la comida se hace fuera del lugar y se calienta aquí (lo que explica el sabor). Luego eliminó el plato de la factura, pero todavía está prácticamente garantizado que nunca volveré. Si estás buscando un restaurante Halal en Southbank, ¡evita este! (prueba Comptoir Libanais)

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V S . 2025-02-15

MORE AT TripAdvisor

¡Me encanta este lugar! Si solo pudiera venir todos los domingos, lo haría Buena comida. Personal encantador. Tan conveniente para aquellos que viajan a Waterloo. ¡A todos nos encanta dimsum! Encantadoras albóndigas al vapor y bao bollo

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Bernini I . 2025-02-10

MORE AT TripAdvisor

It's good for a cheap and cheerful meal in London. Food is not particularly good especially if you expect real dimsum.

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Shamalee Vanderpoorten . 2025-02-10

MORE AT Google

It took 45 minutes between me arriving and getting my first drink. The staff were so slow and inattentive. When the food came, we had ordered 3 of the same dishes to the table with their stupid paper system where you tick boxes, and of course they brought one rather than three. When it did come, it was average at best. The staff really did make a bad experience worse. All over the place, poorly trained and lacked any kind of focus. Not what you expect in London, and particularly not at the high price point.

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Louis Wait . 2025-02-08

MORE AT Google

Nice food. Buzzy atmosphere. Good service

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Troy Stewart . 2025-02-07

MORE AT Google

El lugar es ideal para el almuerzo si necesitas estar cerca de la estación de Waterloo. Llegamos cuando se abrió y estábamos sentados rápidamente. La comida llegó rápido, sin embargo, todos los chapuzones eran iguales con cada plato, que no era ideal, ya que uno de nosotros no puede manejar la especia. La comida sabía bien y hay una variedad de opciones, aunque las opciones vegetarianas parecían tener el mismo relleno. El personal era amable y acogedor.

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Alexandra D . 2025-02-07

MORE AT TripAdvisor

Le escribo para expresar formalmente mi decepción con el servicio y la experiencia general durante mi visita a su restaurante Ping Pong en Southbank el 02 / 02 / 2025. Ping Pong ha sido uno de mis restaurantes favoritos, y siempre he tenido experiencias positivas en el pasado, lo que hace que esta situación sea aún más desalentadora. Mi sucursal habitual estaba ubicada en la calle Katherine’s Dock, sin embargo, debido a que la tienda estaba cerrada permanentemente, no tuve más opción que probar la sucursal de Southbank, que ha cambiado mi experiencia gastronómica por completo en Ping Pong. Originalmente, había reservado una mesa para dos, pero al llegar, pregunté si había una mesa para tres disponibles, ya que esperábamos otro invitado. Su personal atendió esta solicitud sin informarnos que la mesa sería retirada más tarde. Desde el principio, el servicio fue increíblemente lento. Tardamos mucho en ser reconocidos, y después de hacer nuestro pedido, esperamos unos 30 minutos a que llegara la comida. Solo nuestros platos dim sum tardaron más de 20 minutos en servirse, nada como nuestras visitas anteriores, donde el servicio fue mucho más eficiente. Cuando finalmente llegó la comida, nos preguntaron si nuestro tercer invitado todavía venía, y les avisamos que ya no se unirían a nosotros. En este punto, el personal nos informó que necesitaban quitar la tabla adicional, lo que entendimos completamente. Sin embargo, una vez que se quitaba la mesa, no teníamos espacio para acomodar cómodamente nuestra comida. Extrañamente, otro miembro del personal usó la misma mesa ahora colocada a cierta distancia de nosotros para dejar nuestros platos, creando una brecha incómoda entre las mesas. Cuando le pregunté si podíamos acercar la mesa para que pudiéramos comer cómodamente, un miembro del personal dijo que consultarían con un gerente. Mientras tanto, otro empleado volvió a mover la mesa cerca de nosotros, solo para que otro miembro del personal regresara cinco minutos después y la retirara nuevamente, lo que nos obligó a barajar nuestros platos y comida. Esto fue frustrante, innecesario y, francamente, embarazoso. Todo el mundo nos estaba mirando, lo que se sumó a nuestra terrible experiencia. Para empeorar las cosas, la calidad de los alimentos era extremadamente decepcionante. Los platos que pedimos fuera de la opción de Lazy Sumday llegaron fríos y, honestamente, no fueron agradables en absoluto. Este fue un marcado contraste con los altos estándares que esperamos de Ping Pong. Lo que fue aún más frustrante fue la falta de cuidado de su equipo directivo. Después de expresar nuestras inquietudes, el gerente adjunto vino a nuestra mesa pero, en lugar de tomarse el tiempo para preguntar sobre los problemas reales, simplemente nos entregó los datos de contacto de los gerentes generales y nos dijo que podíamos enviarle un correo electrónico directamente. Le pregunté si tenía tiempo para escuchar nuestras preocupaciones en ese momento, cosa que hizo. Aunque finalmente ofreció un descuento de buena voluntad, no fue suficiente para compensar una experiencia tan pobre. A lo largo de todo esto, el subgerente no volvió ni una vez a nuestra mesa para disculparse por los problemas de servicio que encontramos, a pesar de que se plantearon nuestras preocupaciones. El total desprecio por la satisfacción del cliente nos dejó sintiéndonos infravalorados como clientes. Estoy extremadamente decepcionado y molesto por haber gastado nuestro dinero duramente ganado en lo que resultó ser una experiencia terrible tanto en términos de servicio al cliente como de calidad de los alimentos.

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Shana V . 2025-02-03

MORE AT TripAdvisor

I am writing to formally express my disappointment with the service and overall experience during my visit to your Ping Pong restaurant in Southbank on 02/02/2025. Ping Pong has been one of my favourite restaurants, and I have always had positive experiences in the past, which makes this situation even more disheartening. My usual branch was located at St Katherine’s Dock, however, due to the store being permanently being closed, I had no option but to try the Southbank branch, which has changed my dining experience completely at Ping Pong. Originally, I had booked a table for two, but upon arrival, I asked if there was a table for three available as we were expecting another guest. Your staff accommodated this request without informing us that the table would later be taken away. From the beginning, the service was incredibly slow. It took a long time for us to even be acknowledged, and after placing our order, we waited around 30 minutes for the food to arrive. Our dim sum dishes alone took over 20 minutes to be served, nothing like our previous visits, where the service was much more efficient. When the food finally arrived, we were asked if our third guest was still coming, and we advised that they would no longer be joining us. At this point, the staff informed us that they needed to take the additional table away, which we completely understood. However, once the table was removed, we had no space to comfortably fit our food. Strangely, another staff member then used the same table now placed at a distance from us to set down our dishes, creating an awkward gap between the tables. When I asked if we could move the table closer so we could eat comfortably, a staff member said they would check with a manager. In the meantime, another employee moved the table back near us, only for yet another staff member to return five minutes later and remove it again, forcing us to shuffle our plates and food around. This was frustrating, unnecessary, and quite frankly, embarrassing. Everyone was looking at us which added to our awful experience. To make matters worse, the food quality was extremely disappointing. The dishes we ordered outside of the Lazy Sumday option arrived cold and, honestly, were not enjoyable at all. This was a stark contrast to the high standards we have come to expect from Ping Pong. What was even more frustrating was the lack of care from your management team. After expressing our concerns, the assistant manager came to our table but, rather than taking the time to ask about the actual issues, simply handed us the general managers contact details and told us we could email her directly. I asked if he had the time to listen to our concerns at that moment, which he did. While he eventually offered a goodwill discount, it was hardly enough to compensate for such a poor experience. Throughout all of this, the deputy manager did not once return to our table to apologise for the service issues we encountered, despite our concerns being raised. The complete disregard for customer satisfaction left us feeling undervalued as customers. I am extremely disappointed and upset that we spent our hard-earned money on what turned out to be a terrible experience both in terms of customer service and food quality.

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Shana Velu . 2025-02-03

MORE AT Google

I was there several years ago and it was great. An original restaurant with a varied menu. If you like Asian food like sushi and gyozas you will enjoy it. The price is somewhat high, but of course in the end you also pay for the place, which is unbeatable.

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C. Leo . 2025-02-02

MORE AT Google

One of the worst dining experiences I’ve had to suffer for years. Huge restaurant with a tiny kitchen and lack of staff. Incapable of providing even a basic level of service - no glasses (chased twice ), no cutlery , haphazard and incredibly slow delivery of food with 20 minute intervals between dishes which we ordered together. Icing on cake was being told after an hour of ordering and chasing several times that my main dish was out of stock. A paltry bill reduction of 25%. Unacceptable in every way. Packed into an area with plastic flowers and fairy lights . Don’t go!

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Tom Booth . 2025-02-01

MORE AT Google

Great service here. Good cocktails too.

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Nathaniel Martin . 2025-01-30

MORE AT Google

Excellent service from Danna. As always the food quality is great and delivered quickly. I only mark down to 4* as we were seated by the door and there was a cold draft when the door was held open by other customers. I recommend the Bao buns, and sweet & sour chicken.

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Calum Shaw . 2025-01-26

MORE AT Google

Bao looked like it got beat up before it got to the table. If you’re Asian, this is not the restaurant for you. Tastes like culturally appropriated dim sum.

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Grace Park . 2025-01-26

MORE AT Google

This restaurant was my local it has gone down the drain now bad service bad management and low food quality .

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Avnish Bahl . 2025-01-25

MORE AT Google

Fantastic experience here - celebrating my mother's birthday, they brought out a complimentary dessert with a little candle, sang happy birthday to her without really being prompted beyond a mention in the reservation, and were generally really lovely, friendly and helpful. Excellent service throughout and lovely food as always. Special thanks to V and TG for looking after us and making a little celebratory lunch extra special, really appreciate both of your help and positive attitude!!

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Davina Chandler . 2025-01-25

MORE AT Google

We had an excellent meal and the service was very friendly

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Mark John . 2025-01-20

MORE AT Google

Food used to be excellent and service too. It was not the case on NYE

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Priscilla Sousa . 2025-01-17

MORE AT Google

Our server, Siddhi, was lovely! The good and atmosphere was lovely and relaxed.

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Loran Saggu . 2025-01-17

MORE AT Google

Great Dim Sum with a nice happy-hour offer on food and cocktails. Lots of variety. Poor Allergen Management. We were disappointed in our server. My colleague is coeliac and selected Yuzu macron on the specific Gluten-Free order sheet. Unfortunately our server brought Yuzu cake over (not even an option on the GF order sheet) and when we questioned this he tried to convince us it was a Yuzu macron and GF (it was not). It's a good job we stood our ground otherwise there could have been serious health consequences. No apology for the mistake. The server was also unsure on whether the condiments he brought to the table were suitable for coeliacs. The main issue was the severe language barrier (which would normally be okay but not when you need to get clarification on allergies). There were also a couple of other issues regarding miscommunication with our server and the dishes we had ordered.

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Adam Todd . 2025-01-15

MORE AT Google

We didn't know you had to book to get the 50% discount between 1-12 Jan, but sat down anyway. Nice buns and dumplings, orderly delivered on time. Nice vibe added by Sarah, who didn't serve us but always cleared our table with a nice smile. Lovely energy. A keeper.

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Leo van de Geer . 2025-01-08

MORE AT Google

It was very busy when we arrived, but the excellent staff found us a table without delay and the service continued to excel throughout our time there. The food order was taken quickly and the dishes arrived without delay - despite how busy the restaurant was. Each dish was well prepared and tasted great - and the alcohol free cocktails were most welcome.

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Gregory Hudson . 2025-01-08

MORE AT Google

The food was very good, however the amount of food is not enough. As recommended by the waiter, we ordered 5 plates to share between two of us however we did not stay satisfied with the amount of foot even after paying more than 50£ per two. We found it expensive.

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Karyna Stepantsova . 2025-01-07

MORE AT Google

Enjoyed the food etc but as it is london prices it is a bit expensive. But that said I'd go again.

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Douglas Law . 2025-01-07

MORE AT Google

Good food, well cooked and well presented but with small portions. Fast and courteous service. We chose the 40 pound tasting menu, varied and good, but the price is too high for what you eat.

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polilore . 2025-01-06

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Cena fin de año pésima de calidad y cantidad. Mala organización, era como una fábrica de comida. Estábamos sentados en un pasillo estrechos sin calidez alguna. Ninguna recomendación o consejo para la vuelta pues no había taxis y multitud de gente. Lo único bueno la ubicación pues pudimos ver los fuegos artificiales muy bien . Pero lo demás muy decepcionante.

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Mercedes C . 2025-01-05

MORE AT TripAdvisor

Attended a large birthday party and had a set menu ordered in advance. The staff were great, the place was clean but I feel that the food was nice but not amazing. Perhaps this is the set menu, or perhaps the Ping Pong twist that meant this isn’t the same Dim Sum you get in China Town.

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Steve Bunting . 2025-01-04

MORE AT Google

Great service - Danna M was very kind

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Ali Heshmati . 2025-01-04

MORE AT Google

Ping Pong South Bank is an unmissable stop for those who want to enjoy authentic dim sum in a modern and welcoming environment, right in the heart of London. The variety of dishes is remarkable, from classic steamed dumplings to bao buns and skewers, all prepared with care and quality ingredients. The atmosphere is lively, ideal both for a dinner with friends and for a special occasion. The cocktails also deserve a mention: creative, well balanced and perfect to accompany the flavors of Asian cuisine. However, the prices are a little higher than average, so it's a place I reserve for special occasions. Despite this, the quality of the food and the overall experience makes every pound well spent. I recommend it to anyone looking for a unique taste experience in a spectacular location.

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fabrizio grimaldi . 2025-01-03

MORE AT Google

New Year's Eve at Ping Pong, such a great evening, worth the money for the 8 of us! So full after the meal, the Kids meal was huge as well, and they loved the gift and mocktails included in their price!

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Amy Roberts . 2025-01-01

MORE AT Google

Great food and excellent location but the service is pathetic and really slow. The head staff and other servers had different information and no accountability on the ordered items. The head of staff has an imaginary company policy way of working which the untrained servers are not aware of and moreover defeats the whole purpose of having hot food served to the table. Literally every table asked to remove the discretionary service charge because of the bad service experience for the price point and delayed order.

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Anurag Sinha . 2024-12-30

MORE AT Google

Food was great. The restaurant was very busy and we seemed to confuse our very lovely server.

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Helen Burgess . 2024-12-29

MORE AT Google

Little panda meals in the kids menu are nothing related to panda.

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Jett Hsieh . 2024-12-28

MORE AT Google

Check your bill carefully if you are a tourist because they try to be clever. Food and venue ok

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Antonella Albanese . 2024-12-26

MORE AT Google

Good and certainly quality food, a place frequented mainly by locals, in fact when the waiter realized he was dealing with three tourists he didn't hesitate to add a 7.95 pound dish NOT ORDERED to the receipt, fortunately we were smarter than they thought and we pointed this out by not paying for it. Be careful if you are visiting London, always check your receipt... and ask for the tap water which doesn't cost anything

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ERICA DE MARIA . 2024-12-26

MORE AT Google

Very good food and excellent location. But pay attention to the bill because seeing us as foreigners they tried to add a dish to us

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Alberto Uliana . 2024-12-26

MORE AT Google

Food and drink was delicious! Our server was fantastic. The portion were slim. However I would definitely return to try other items on their menu.

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M Tate-Chincarini . 2024-12-25

MORE AT Google

We love Ping Pong. Delicious dumplings and cocktails

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Jules Dearing . 2024-12-22

MORE AT Google

Love dim sum at Ping Pong. Came after a few years, used to go often when they were at St Paul. Quality of food is amazing. Black Prawn dumpling is divine and so is Jasmine Pearl tea

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Faraz jan muhammad . 2024-12-21

MORE AT Google

Food is always amazing! Paul was incredible, service was exceptional. He was super lovely and so fun. Thank you!

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Hannah O'Gorman . 2024-12-20

MORE AT Google

Food was decent but we had some food left off our order that we had to chase. The drinks were very overpriced, £8 for a pint and the cocktails were eye-wateringly expensive for how little alcohol there was in them, the alcohol-free versions were the same price, probably because of how little they put in there.

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Emma . 2024-12-15

MORE AT Google

Had a lovely lunch here and the service from Shafwan was impeccable. Thank you!

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Laura Bailey . 2024-12-12

MORE AT Google

Overpriced mediocre dumplings. Everything is too expensive.

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Garu Pars . 2024-12-11

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What a great place, the food was delicious and our server, Zahasst, was amazing. She gave us great choices for meals and we enjoyed it. The surprise dessert for my daughter’s 18th birthday was amazing. Thank you for making it a great experience 👍🏾

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Ash Khagram . 2024-12-09

MORE AT Google

We love it! For a chain, the steamed dumplings are very good. They have a menu where you mark what you want. They recommend between 4 and 5 dishes per person. We ordered duck roll, delicious and spicy salmon tartare, chicken gyozas, and mushroom and leek dumplings, pork dumplings, and black shrimp dumplings, which are my super favorites! The service was very good and the place was nice although the bathrooms were not super clean. They are very careful with allergies which I love. Thank you!

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Julia Romeu Cuervas . 2024-12-08

MORE AT Google

Decent food, Great service. Vy was great 👌

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louis dean . 2024-12-03

MORE AT Google

The availability of the boys was impeccable.

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Sossio Del Prete . 2024-11-30

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Zsanett provided excellent service all evening, thank you for a brilliant meal!

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Jessica Weir . 2024-11-28

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Usually love this place as the only place I can get dumplings as someone who has to eat gluten free - but when we visited on Friday the atmosphere was all wrong. We were interrogated by three different waiters who threatened not to serve us, and I was given a sheet to read on what gluten was as though I didn't know. Staff made me feel like they wanted me to leave, and like I was a bother, although to my knowledge none of the items I ordered needed to be prepped differently than usual in order to be gluten free. Really disappointed as this is an indulgence I can't afford often, and having such a bizarrely hostile reception from staff for a dietary requirement they actively cater to really tainted the experience.

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M M . 2024-11-27

MORE AT Google

I remember the service and food being much better in the past Very disappointed with the food and service Will not be going again

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Meenal Muthukumar . 2024-11-23

MORE AT Google

Amazing service from Zsanett :)

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Lucy Serjent . 2024-11-21

MORE AT Google

Excellent food and excellent service from Zsanett

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Kiran Megone . 2024-11-21

MORE AT Google

My first visit to ping pong. The menu mechanic had to be explained to us by the waiter, and it makes very little sense. You mark down what you want on a paper menu with the supplied pencil, manually writing any multiples. The waiters then come over and copy it down. Why not just order conventionally and not have to throw the menus away after every customer leaves? Service was attentive considering how busy the restaurant was. Food is decent, if you like dim sum. The Gyoza are quite authentic. At £180 for three people, I felt the restaurant was expensive for the "fast food" experience provided. If I returned, I wouldn't go for the £40 set menu, which was costly for the small amount of food provided for it.

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Ben Miles . 2024-11-19

MORE AT Google

Slow service and bathrooms could be a lot cleaner. Food used to be better, lacked flavour this time around.

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Rena Shah . 2024-11-16

MORE AT Google

2 Stars because the food is good, but not amazing, and the atmosphere is nice. But the servers are not attentive, nor really friendly. The ordering system where all people have to check their order on 1 paper is very time consuming and impractical for a larger group. And what’s the advantage of that? The servers had to be reminded multiple times of what we ordered because some thing just didn’t arrive and they obviously forgot to put the order in. It’s just not professional that a simple bottle of water arrives after all the food, and if you ordered the same item twice, one arrived half an hour later after asking two times! There are probably many places that are better organized, not chaotic like that and have better service (for the same price)

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Sarah Diaba . 2024-11-16

MORE AT Google

Food was ok but service was not the best, the staff at the door were very kind but the lady serving us made us feel bad about not wanting to pay the service charge when I asked if we can take it off she said 'Uhm... Well was the service not good.. sooo' to imply we should pay.. the service was not good because i was told my meal would take longer approx 12 mins which wasn't too bad so I said yes and it ended up taking about 20 mins in which time my friends were almost done eating and we were on a tight schedule for an event at royal festival hall. So we did have to rush to eat which was not great..

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S Begum . 2024-11-13

MORE AT Google

Nice dim sum place with a few good twists on the classics. Some of the specials are a bit overpriced but generally very enjoyable. It was really busy but our waitress Zsanett did a great job, really impressed with her service!

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Daniel Richardson . 2024-11-13

MORE AT Google

The food was okay, its not authentic dim sum, but they had some nice flavours and a good variation of choices, but the best thing about this was the service we received from Aish who was lovely and did everything she could to make sure me and my guest felt comfortable and were well fed. We hadn't made a booking which meant that we were eligible for the happy hour discount but Aish went out of her way to make sure we could get drinks half price and was extremely tentative.

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Kokoma Kwaku . 2024-11-12

MORE AT Google

Amazing experience, and the good food and very rich

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Jonatas Passarelli . 2024-11-10

MORE AT Google

Had a great dinner thanks to Zsanett, our waiter for the night, who went above and beyond to ensure we had the best experience.

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Naila Maia . 2024-11-10

MORE AT Google

Been to most of the branches, this one is nice and is in a great location. Staff are generally friendly and helpful albeit a bit too busy. The food is good and well presented, however pricing is a bit stretched for what it is. The paper/pencil tick ordering method is clumsy, especially when you want to order multiple same items. They need to modernise this. Cocktails are good, especially the lemongrass one most come in mock-tail form and are equally enjoyable.

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Rakesh Patel . 2024-11-03

MORE AT Google

Great pre theatre dinner option. The service was quick and friendly, a really nice vibe and the food was very good too.

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LM 67 . 2024-10-31

MORE AT Google

All staff very welcoming, as soon as we entered. Not at all phased that we had no table reservation despite one of our number being wheelchair user. The food was very tasty and given the overheads that the prime tourist area must attract, reasonably good value. Service offered by TG was exceptional, efficient, professional and helpful and very charming.

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Silvia de Andrade . 2024-10-29

MORE AT Google

Aish is wonderful, amazing! Thanks a lot

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Roy Cerqueti . 2024-10-29

MORE AT Google

Between 4 and 6 pm every weekday they have 50% discount on a large selection of products. Aish is super!

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Valerio Ficcadenti . 2024-10-29

MORE AT Google

Okay Good A little expensive but there are menus Service ok Atmosphere none

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arnaud legrand (Legrand Arnaud) . 2024-10-28

MORE AT Google

Great food and T.G service was amazing. Welcoming and lovely. Great experience

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Mahsa Rdg . 2024-10-26

MORE AT Google

Nipped in for a pre dinner bite 🙄, nice vibes and before 6pm there's a deal on some items, which we chose, all the dishes very very good, service was fast and the staff engaging, would use again if I'm in the area

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Darren Smith . 2024-10-26

MORE AT Google

too tight spaced and tables where the flowers are decorated are so closed to each other that I am elbowing with other customers. The food were delicious. they don't serve it all at once but one at a time which was one of the downer for me.

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Ivinotch Salazar . 2024-10-24

MORE AT Google

Delicious food. Fast service. Good ambience. Our server T.G was great, warm, friendly & attentive.

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Oluwakemi Omijeh . 2024-10-23

MORE AT Google

Ping Pong is a cool and bustling place. Food is great. They found us a table for two quickly though it was very busy. Zsanett, who had charge of our section of the restaurant and made sure we got everything we'd ordered (not an easy task given the tiny tickboxes on the extensive dim sum menu) was great - warm, friendly personality and very attentive, professional and thorough.

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Phil D . 2024-10-17

MORE AT TripAdvisor

Zsanett was super lovely. A great waiter thanks!

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Anouska Long . 2024-10-10

MORE AT Google

Zsanett was amazing, lovely food, she was really attentive, very friendly and helpful, the food was lovely and had an incredible experience overall.

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Rachel B . 2024-10-10

MORE AT TripAdvisor

Aish was terrific. Looked after us, always had a genuine smile on her face 😊

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Jonathan Channing . 2024-10-08

MORE AT Google

Portion size is little small Food is little costly. Cocktails are nice

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Rishi Goel . 2024-10-07

MORE AT Google

The food was great and we opted for the lazy sumday. The staff might have been overworked and the place was extremely busy, came off as a bit cold and rude. Would definitely emphasise to check your bill - we were charged for three items that were a part of the deal. When pointed out the staff made a face and did not even apologies for this mistake. Halal options available

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Sania Shaikh . 2024-10-06

MORE AT Google

I was uncertain about coming here given the reviews but came anyway to see for myself. I had Zsannet as my waitress and wow did she work those tables. She was ridiculously busy even to correct an error on my bill from another staff member. Clearly they do not have enough staff on duty for the size of the restaurant. She was so fast, but as a result, it lacked a personal touch. She flew past my table at one point and my food landed in front of me! I still tipped her as she was amazing. Food wise, I'm conflicted. It was tasty. But the reviews are unfortunately right. Its over priced for the size of the portions. I had to order some dumplings after my main (pictured) as there just wasn't enough - and the honey chicken was £9.95! I probably wouldn't return which is a shame as the staff were so incredible, the ambience was buzzing but there needs to be more done about the value side of things I'm afraid.

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Poucha101 . 2024-10-05

MORE AT TripAdvisor

Such a good deal for all you can eat Dimsum, I love this location and their dimsum deal is a steal. Highly recommend this place.

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Sana . 2024-09-30

MORE AT TripAdvisor

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