Pigs Ears Beer Cellar in Richmond upon Thames

Well, we were here today for a Mothers Day lunch. We’d been a couple of years ago and it’s been decorated since then. It looks much better. We looked at some of the meals been served nearby and they all looked decidedly underwhelming and a bit “ greasy spoon cafe”. So, undeterred we thought we’d play it safe. We just ordered mains. One daughter had the mussels and my wife, myself and our other daughter had the roast chicken. The chicken was really nice but the vegetables were overdone, the Yorkshire pudding was a limp sponge and my roast potatoes looked like boiled ones. Having said all that I did polish everything off and it was quite tasty. Jess said her mussel sauce was a bit bland and the portion was small for a main course. As for the positives: the wine was good, my gluten free beers were great, our cocktails (quite a few of them) were very good and so was my coffee. But everything took an age to come out of the kitchen and one of the blokes bringing it out looked like he’d been sleeping in a duvet in the nearest bus shelter. Our waiter, the only English chap, was excellent but he had to keep apologising for the slow service. For Richmond, the prices were not bad and we actually had a very nice time - but then we are a family that gets on and pretty much always have a good time when we are out. In essence, it’s a good place in some ways but a gastro pub it is not.

Not the best dining out experience. Firstly the place was cold, no warmth of atmosphere. The ladies toilets were dirty and I brought this to the attention of the staff. Avoid the mussels dish as it is a main meal the size of a starter and we complained about this, with zero feedback from the management - not the greatest way to run a business!!! Just very disappointing !

First the good - The bar area and some parts of the restaurant looked good and had a cosy ambience, although the whole place is much smaller than the photos suggest. We had a Marge pizza and a Pepperoni Overload pizza. Both were nice and cheesy with fresh bases. My husband's one wasn't exactly overloaded, just a regular pepperoni pizza. Now the not so good - My mocktail was a rip-off. £6 for a small glass that was completely filled with ice, and the drink filling the remaining space. We booked a table in restaurant area B as the website wouldn't let us book area A. However, area B is at the back by the toilets and does not have lovely decor or ambience. We asked if we could move to the nicer area where there were 2 empty tables, but were told that the tables were booked, despite nobody turning up to sit at them while we were there. Our waiter found us a table in the bar area, although the manager didn't look happy about it. Overall, not quite the experience we had been hoping for. Food was good, but I don't think we'll be back.

We booked a table for 7 friends to enjoy drinks and the live music and it didn’t disappoint! We had a fabulous evening, singing along to great songs and enjoying the fun atmosphere. Lovely espresso martinis, craft beers and red wine helped! Would definitely recommend for a group who want a lively evening.

We went here for dinner on a Friday night when visiting Richmond, glad we booked a table as it was so busy. It's got a great atmosphere, and the staff are lovely. Had the sweetcorn fritter to start and then the chicken shish, all our food was brilliant. We had a few beers and some nice wine too. Overall was a great night and we can't wait to go back.

We were impressed with our evening meal here. Excellent service, good menu and tasty food. Great choice of craft beers. Portion size was on the larger side for us, or perhaps we over ordered! Looking forward to heading back next time we are in Richmond!

The amazing staff here provided an outstanding level of service at my brother’s wedding yesterday. The venue was beautifully presented, the food was delicious, and what made the wedding even more special was the fantastic team who worked brilliantly to ensure everyone had a wonderful time. All the staff seemed to genuinely enjoy themselves working there, happily serving drinks and food, checking that everyone had what they needed and going out of their way to enhance the fun and joyful atmosphere of the event. So many guests commented on how superb the venue and team were, and their great attitude and hard work was most appreciated.

My partner and I, who are slightly difficult foodies, regularly enjoy dining at the Richmond Vault. We love their delicious menu, fun atmosphere and super friendly staff. Recently, however, due to unforeseen circumstances, I was in desperate need of a last minute venue for my birthday party. In less than a week, the staff at the Richmond Vault helped us pull off a successful birthday party for just under 20 people. Along with the manager, the floor manager, and the chef, they cornered off an area of the restaurant downstairs just for us, put together a super delicious and dietary diverse canapé buffet-style menu (at a very reasonable price per head), allowed us to bring in a birthday cake from an outside caterer, were attentive to and served our guests well all evening, managed the open tab seamlessly and professionally... and all of this with friendliness and smiles from A to Z! These guys went the extra mile! I would recommend this place to anyone looking for a nice dinner out in Richmond or for anyone looking for a place to have a small party of any kind. Thank you guys for making my birthday memorable! 🙏🏻❤️🎂🍾🥂

Tres bon accueil, je suis passé là bas avec des amis et nous n’avons pas été déçu. L’ambiance est chaleureuse et paisible, je recommande.

A beautifully cool bar on a hot summer's evening. The recent renovation has been well done, and the decor is bright and modern. Friendly staff and a very good vibe. I'm looking forward to trying the food soon.

The meal was very nice with decent portion sizes and there was a good selection of beers. The staff were great, really friendly and helpful and made us feel very welcome. They had live music from Conor Clarke who was amazing and instead of moving on after our meal we stayed until it closed!

Went for my other halves birthday. We have been several times before and were keen to go back after the refurbishment On arrival we were taken to our table which was on the lowest level, right next to the kitchen, toilets and several beer barrels! We were not happy with the table position and joked with our server that this was the worst table in the restaurant, which he agreed was true! Ordered our drinks and as they were delivered our server told us he had found us a new table upstairs. He carried our drinks to the new table which was located in the bar area and close to the live music (much better). The manager came to apologise and all servers who brought our food and drinks for the rest of the evening apologised for our poor experience. We also received a complimentary birthday pudding which was an unexpected delight. We had a fantastic evening, food was excellent and the customer service that we received from all of the staff was first class. Well done everyone and thank you. We will definitely be back.

Burger was perfect, bbq Pork rib was amazing, beer spaten was also perfect, I really recommend to everyone and will certainly visit again soon

I have been here numerous times prior to the refurb. I preferred the previous menu when it was more a bar that served great food rather than a restaurant that serves good beer. That being said the food was of a high quality and the portions were enormous. The mezze starter was magnificent. Service was excellent. The experience overall was very good, i just preferred the previous menu.

Called in 18.00 last night pre theatre for the first time since refurb. Quirky, stylish & very comfortable inside. The staff are really friendly and efficient. The menu is also welcome as it does step away from the usual run of the mill offer. Food is excellent in both quality & quantity.

The Richmond Vault offers a good selection of beers and displays some really expensive decor, but it lacks authentic "pubby" atmosphere. It really is not a warm and congenial place to drop in for a relaxed drink. It calls itself "vault and cellar" and, indeed,...

We came across this gem by chance - was surprised how deep i goes down! Service was polite and efficient. Food excellent with large portions. Good value too,

Great food , Great service ( especially from Kingsley), Great drinks selection, Great atmosphere. So yeah, pretty Great!

Went on Thursday night a group of 6 first time in the area, so we decided to stop here What a lovely place nice ambience Nice selection of Lagers and Ales Delicious cooked meal We all enjoyed If again in the area we definitely will...

Visited for a evening meal and all there is to say is there was no disappointment, it really did live up to the expectations of others opinions.

After all the reviews I thought I’d try this place. Couldn’t eat my steak and I’m not fussy… not sure where these brill reviews are coming from to be honest.

Stumbled across this gem on a Sunday night after a day at the Kew Gardens. It was cozy and not too busy and has a pub like interior which then gives way to a proper restaurant after a flight of stairs. They offer a great...

Booked for a work function, it was helpful that we could order from the menu ahead of time, and the food was fine but not great. The ribs were ok, not amazing, the chips were fine, but the dessert -apple crumble- was poor. You know...

We visited Richmond for a few days from the Isle of Wight and chanced upon this unique restaurant and cellar bar. The staff were so friendly we immediately felt at home. The selection of craft and foreign ales & lagers was staggering. A comfortable retreat...

Fabulous meal and superb service. We arrived on Saturday evening but they couldn’t find our booking, the reason was I’d booked the wrong date. They were so accommodating and managed to find us a table for 4 even though they were really busy with a...

Loving the food and team always special. Lebanese food is stunning.👍🏾👍🏽👍🏼Highly recommended. Been a customer there for many years, feels a family run place, which is something to treasure too.

Booked here for dinner on a Sunday in Jan 2022 after visiting Kew Gardens. You have to go down a small flight of stairs to get to the restaurant. Very impressed by the meal and the service - Kingsley was our server and he was...

Visited the vault after seeing a rugby match in Twickenham. We were greater and shown to a table as soon as we entered. Food was absolutely phenomenal. We had the ribs and truffle garlic bread for starters. The meat fell off the ribs absolutely tender!!!...

Stopped in for dinner. Once you climb down the steps and walk in you will find a great beer selection. The menu is unique and the service is great. I will definitely be back.

My boyfriend and I both loved our experience, the food was amazing and the atmosphere was so jolly! I will definitely be returning, Thankyou staff for a wonderful evening!

My all time favorite restaurant in Richmond. I always try to arrive early so i can enjoy a drink in the bar area before moving to the dining part of the restaurant. Top tier restaurant/bar in Richmond 👍

A group of us went for lunch, service, location and food was excellent! Nothing too much trouble, we will definitely be back! Highly recommend!!

I’m so happy I stumbled upon this place!!! The atmosphere was electric and the staff were super welcoming and assisted us in getting a table although we hadn’t booked. The food was so good that we are already planning our next visit and what to...

I went there with my family and all the staff were extremely welcoming and the restaurant is truly a hidden gem in Richmond. The food was delicious. We got a selection of food and everything was great. I would highly recommend for some great food...

Amazing food, amazing staff. I have recommended to friends and family and will definitely be going again.

The all time go to. For me, not a one off review but a review of many good nights spent in this underground Vault! The chicken farouj and mussels are just 2 of our favourites. The staff could not be more helpful, ask them anything...

There’s some good craft beer, but that’s the only positive about this place. The vast majority of the bar and waiting staff were rude, when we asked them why about one of the guest beers they shrugged and said ‘it’s just craft beer’. The food...

We’ve been a few times,got to be the best Sunday roast and craft beer in London,and we’ve been almost everywhere..even came to find us in the high st when my fiancé left his phone even though they were crazy busy..Can’t complement the staff enough for...

We were looking for somewhere nice to eat before watching England play Rugby at Twickenham. Was a good 30 minute walk from the Stadium but well worth it. We phoned to say that we would be late for our booked table and it was no...

A lovely hidden gem of a restaurant. The mussels are delicious, and the drinks selection and staff are great. Would recommend for fun dinner and drinks

Been there twice. Ordered burger and drink. Enjoyed both of times with food, location, service and price. Will visit again.

We booked online as we was only visiting for the day and was unsure how busy everywhere would be. We got straight in and was greeted by a friendly guy at the bar. The place was bigger than expected, lots of choice for all types...

My favourite place to go for date night and with family and friends! The food is incredible - my personal favourite being the hummus but for meat lovers the ribs are delicious. They have a brilliant selection of craft beers which is ever changing! I...

Came here for dinner and drinks in the evening. General service was good, staff were helpful and attentive. Everything was served on time, but there were a couple of things that were disappointing. One steak ordered rare was cooked well done and had to be...

Amazing food! Best pizza I’ve ever had. Friends very pleased with their food too. Great variety of food and drinks. Lovely atmosphere and very friendly, helpful staff. Can’t wait to go back!

Went here for lunch on a Saturday afternoon. Lovely setting, attentive and efficient staff. Food was amazing and they have a wide selection of craft beers etc. Thanks for a lovely afternoon.

Enjoyed a great evening here for my birthday. The beer is great, especially the Deya and Verdant on tap which is an unusual find. The service and food was perfect. Cant wait to go back

Excellent find. The food was very good and the staff very friendly. Plenty of dishes on offer and a wide range of craft beers and wines. Will return again.

We were abit concerned when we arrived as it was very busy. The food is excellent and even with the restaurant being busy the food was served quickly. If you like your ale this is well worth a visit. You must book as this is...

What a stellar find! Our first evening in Richmond and plumped for The Vault to eat it. Absolutely fantastic food and really lovely friendly and professional staff. One of the best meals I have ever had for sure. Will definitely go back.

Amazing dining experience, the food was delicious and the staff were very friendly! Would 100% recommend. Also perfect for beer lovers, will be back soon

Whilst in Richmond, I stumbled across this bar/restaurant, called in for a couple of drinks, it was busy but they found us a table without any fuss. The staff were friendly and drinks were good and good value too. If you are in town, certainly...

Menu was nothing special, but it did offer fresh Scottish mussels done in a few styles. Meal was very pleasant and staff helpful.

Fantastic food, crafted beers, excellent and friendly staff and always make us welcome. Lebanese food choices are amazing. Love it. ❤

Went to Richmond Vault, had a lovely meal, good drinks and excellent service. Very welcoming, nice atmosphere, will be going back

I recently visited the restaurant for my birthday, and with the date falling on the first weekend after national lockdown, I was really looking forward to the evening. The staff were very welcoming and were extremely friendly and talkative throughout the evening. I was even...

We attended The Vault last night for our date night and the whole experience was fantastic. Covid safe measures in place and food and drinks absolutely lovely. The stand out was our server, Rebecca. She was so helpful and friendly and made sure we had...

Amazing! Wow what a find this fantastic restaurant was. Great service and a great atmosphere. Starters were delicious (special Lebanese Spicy Sausages). Ribs were sensational - probably best have ever had. Will definitely return when in Richmond again. A must visit.

Lovely friendly staff. Great atmosphere. COVid friendly. Muscles are great. Would like to bring my vegan friend but all she could have was a bowl of chips.

Ate here with my daughter on 21st. Had prawns and mussels to start, and chicken kebab and larger portion of mussels with sides of bread chips and salad (included). Wine was well chilled and good quality, great selection of gins. All food was perfectly cooked...

Me and my husband found the place by mistake as it is underground with small sign in the front to state that it is a restaurant. It really surprised us in a very good way. All the people who served us were very polite, food...

My family and i visited Richmond Vault recently and had a very enjoyable 3 course meal. The service was fantastic and the food was delicious, I will be visiting again soon and thoroughly recommend this restaurant.

My visit yesturday to richmond vault was very seccesful, first of all I have to thank the the young manager I think his name is Charlie he did everything to make us enjoying the food and the atmosphere.food wise was just amazing fresh and tasty. I had a steak very rich melting in a mouth,all my familly was happy indeed definetely we will go again thank you everyone.

What a meal, great atmosphere, amazing ambience and food as well as lovely service from Anisa, what else can you ask for? One of the best pubs in Richmond!!

Love the ribs in here, pizza is always good as well. Friendly staff, good choice of beer/wine and relatively inexpensive. Underground so hard to get phone signal but maybe that's not a bad thing!

Nice meal. Lots of variety on the menu. I had a pepperoni pizza and shared some chips and onion rings, all were very good

A hidden jem definitly worth finding. A range of vegan options and a nice atmosphere. Will definitely visit again.

Our first meal out since March and it just had to be Richmond Vaults. Yet another perfect meal. Hearty, mouthwatering portions - the meat fell off the bone. Especially recommend the lamb shank. Of course the beers are fantastic, as is to be expected, but the cocktails are delicious too. Attentive, kind, friendly staff who were kitted out in PPE and very careful not to cross contaminate etc by washing hands and changing gloves between serving each table. There was even individual bottles of hand sanitiser on each table, which was a nice touch. We frequent many restaurants in the local area and this is far and away our favourite. Big thank to you to all the team yet again.

We were a table of 8 and it was our first time to the Richmond vault and I can say I will be going back! Fantastic restaurant, great food and drink, staff were lovely and inviting. Would recommend a visit.

My son booked this restaurant for my Birthday , six of us all ages and an 87 year old ... the food is amazing something for everyone ,apart from the basics pizza/burgers( which are excellent !!) ...the Lebanese food is so tasty ,I had a mixed grill , my husband had ribs, lots of little nibbles you could order as appetisers , I really enjoyed every minute and will be back ....the service is excellent also ...what more could you wish for ...

food is unreal would defo recommend the ribs and kofta and a cheeky Eton mess to finish off with 10/10 from me :)

We went there for early dinner on sunday. 12 of us in total. They set the tables at bottom area for us which is good.The young lady who served us was so lovely and attentive. The food just amazing. So tasty and big portion. Good selection of beers and cocktails. I am so impressed and really like this place. Will definitely go back again.

Beautiful restaurant. Awesome food. Unique experience because of the building itself. The open space and decor creates a terrific dining experience.

A lively atmosphere and hidden location in the heart of beautiful Richmond. If you fancy a beer it is a place for you. They offer a wide selection of quality beer and food to choose from. The staff is friendly, attentive and knowledgeable so you will be in good hands. The place has a character, definitely a come back for us!

We visited with few friends on Friday evening and had a great time.We got table at the restaurant and started with Chocolate martini!!! Loved it.Ribs and mussels were especially good, followed by cheesecake.Music was really good and it was nice atmosphere as it was busy but not too loud so we could have a chat and catch up with friends.Definitely recommend to pop in and check those choco martinis

Really happy to stumble into this place, was very busy when we went, service and food was good with lots of different drinks available

We spent one evening in Richmond and decided to go to the Beer Cellar due to the raving recommendations here on Tripadvisor. My husband likes craft beer and we were really looking forward to a nice meal. We had nice drinks, and the staff was friendly and corteaous but the food did not really live up to what we expected. I had chicken wings, which I've had about 50 times (at least) and never have they been served in a sauce. I'm used to them served so you take them in the hand and dip them in blue cheese dip etc (the American way, perhaps). My halloumi sallad was great though. My husband had a pulled pork on flatbread and it was served like a pizza. Could be that we mistook the menu. Anyway, we had expected another kind of food experience.

Great little find. Party of 14 for a work Christmas meal. Staff friendly, good service and food was great. No complaints from any of the team. Would recommend & would go again. Nice cocktails too!

Best craft beer bar in London and so happy it is within walking distance. They always have the country’s best breweries available - Verdant, Wylam, Cloudwater, Kernel etc and the food is Mayfair quality for half the price.

Visited here recently for a friends 40th. Although not the biggest of places the food was excellent and they have a nice selection of ales. Food options were also good with plenty to choose from. All the staff were great and very helpful. Reasonably priced too.

Quite a frequent visitor to the Vault when I visit Richmond , decided to have our wedding reception there after getting married at York House. Booked months in advance and paid a small deposit . Great communication from a Mike and Charles . Food on the day was absolutely superb, had a table for 11 of us, set up nicely with some table decorations that we dropped off earlier in the day . Staff absolutely brilliant , great beers on tap. Couldn’t have asked for a better day . Excellent value for money too. Will continue the tradition of visiting every time we are in Richmond.

A great little bar with a large range of good beers. Nice friendly staff and we got the two for one happy hour beers. Squirrel beer was excellent. Lots of good seating. The food menu looks good and it was very busy the night I was there but just had drinks. Definitely one to re-visit.

Best selection of bottles and cans I've seen so far in Richmond, also do cocktails. Menu is great and the pizza's are really good! Good place for a date or a group outing with a decent sized restaurant section at the back. All in all this place is fantastic and has something for everyone, oh and its also dog friendly!!

The Vault is a great hidden away bar and restaurant. There is large variety of amazing food! Great staff and lively atmosphere. Would definitely recommend for couples, families, friends and or bookings for a group event!

This was recommended to us by friends. We called for a few drinks one evening and ended up eating there. I had spatchcock chicken and it was really good. There was loads of it, served with chips, dips and a little salad garnish. It's a really nice comfortable bar with a very relaxed atmosphere and a great selection of beers

Incredible food, thoughtful and speedy service, fantastic drink selection, attentive staff (especially Charlie and Tomas) and wonderful decor and atmosphere. Thank you for being so welcoming, we will definitely be back, not least for the delicious Lebanese spicy sausage!

Went there last night. Great old building.Lovely features. Staff were first class. Eclectic Menue, lovely food. But you can just have a drink if you like. Definately visit again.

Visited the Vault restaurant after an England Twickenham game. As you could expect Richmond was very busy post the game. The restaurant staff very helpful and found us a table quickly although the restaurant was full. Food was very tasty, the beer good and the service good too,

We really enjoyed our visit here for an early dinner. Thankfully we had prebooked as this is necessary at the weekend. Excellent choice of beers and wine and we really enjoyed the Lebanese food, although there is a much wider range. Highly recommended.

Friday afternoon and a riverside walk with my wife and the dogs along the towpath from Twickenham brought us here.

We visited when in Richmond for the Runfest. I'd emailed to book and hadn't had a response so I phoned and was told they were fully booked. However they called me back 5 minutes later and said that they'd double checked and had responded to my email, and I'd got the last table.

We went as a party of 10 on 1st November to celebrate our daughter’s 18th birthday. Our ages ranged from 5-78 years!

The portions are very generous. The food is lovely well cooked and presented. the service was good. However we were amazed to be confronted with a twelve and half per cent service charge on the whole bill which was totally unexpected as it was not mentioned on the menu or anywhere else. This a bad pracice and needs to be readdressed witt the option of not paying it. We choce to add a cash tip whatever we fee is apropriate

Exceptional dining experience with a combination of cozy ambience, EXCELLENT FOOD and good service.

Easy to miss at first but don’t be too shy to pop down because it’s easily my favourite place for a pint in Richmond, and that’s not mentioning the food!! 10/10 would definitely recommend 🙌🏼

We dined here on the recommendation of friends and we were not disappointed. The food was superb with large portions and nicely presnted. the staff were very friendly. The only negative a twelve and half per cent service charge was added to the bill. this was totally unexpected.

Whilst in Richmond looking for a spot of lunch we me across The Richmond Vault and had the most tasty lunch with good service, friendly staff and reasonably priced drinks.

We spent 2 evenings there last week. The best burrata salad ever ! Amazing lebanese food. Very tasty and nice cocktails. Friendly and attentive staff, nice atmosphère. We will come back for sure !

Visited here last night with some work friends and we all had a simply wonderful meal and dining out experience.

Popped in for a tasty mid week meal. Super attentive staff and a great selection of craft beer. Highly recommend.