Pier 1 in Richmond upon Thames

Amazing fresh fish and chips- also got a fish burger for my niece was amazing! All Staff so friendly and helpful- location beautiful honestly 1010 can’t wait to come back. Anna was also great smile on her face constantly must try place for fish and chips!

Over from Ireland on holiday. Had lunch with my son on 22nd June 2024. Food was exceptional, attentive service and reasonal prices.

Quite honestly the best cod and chips we've had in years. The crispiest batter, perfect chips and mushy peas. Highly recommended. We ate in the restaurant, excellent service. We'll be back!

Well-executed fish and chips. Friendly employees. Good dining room with view of passersby and sufficient space between tables. Most diners appeared to be locals. Bit of an uphill hike to get to the restaurant.

This is a popular seafood restaurant with a variety of dishes including a selection of starters, fish( fried and grilled), scallops, moules, chicken etc. The side dishes are plentiful, the main meals have large portions. Overall, eating out here is an enjoyable experience.

My friend and I were hungry and looking for somewhere to eat after a long day walking around Richmond. We smelled the wonderful fish as we approached Pier 1, that made our decision for us! The food was delicious and the service was excellent. Would highly recommend it.

Stopped for lunch before going to the cinema. My first visit and I can recommend it, especially if you are looking for a cooked to order meal. We both had the cod and chips which was delicious. Lovely flaky cod in a light crisp batter and perfectly cooked chips. For the more health conscious there's the choice of fried or grilled fish. All comes with a serving of mushy peas and tartare sauce. Other choices available.

This place was recommended by a friend, unfortunately my experience was not anywhere near as good as she said, long wait for food when it came it was cold and chips looked like been cooked for a while. Won't be going back shame as I was really looking forward to trying it..

Amazing food great price , you might get confused what to eat n what not to out of all beside amazing g serives by by server ... she went extra miles for all my request ..thanks to make my fishy frieday perfact

Difficult to give a review that does justice to this amazing restaurant. Bright and open venue with welcoming staff. Great menu for what is essentially an up market fish and chip shop. Do not let that term discourage you. Wonderful starters, salads and sides all fresh and top class ingredients but at a really reasonable price. I can’t stress how good this food is. The humble mushy pea will never be the same for me from now on. Bring your friends here with the confidence that you will have a fun filled gastronomical feast. And more importantly, great toilets by the way.

The chippy was recommended to us by the staff at the pub across the road and didn't disappoint one bit. Great portion sizes and tasty fish n chips.

After walking around Richmond Park we saw this Fish & Chip restaurant on way back to Station. Staff very friendly and the nicest fried fish & chips we have had in a long while. Not greasy & nicely presented. If we lived nearer would be our regular.

What a lovely evening - the service was brilliant and the food was delicious. Had cod and chips, chicken, fish cakes , starter prawns, halloumi and squid. Wonderful aircon which gave a respite from the baking heat outside. Will definitely go back soon . Very reasonable - £30 a head which included bottle of wine, cool drinks and deserts ( gelato and creme brûlées )

Great location and we were greeted by the friendly chefs on the way in. The waitresses are very warm and welcoming, service was fast and was complimented by delicious, fresh sea food! Highly recommend the Dover sole and the scallop special paired with the Portuguese white wine. Both waitresses are an asset to your team! Will definitely come again and recommend to friends!

Came here for lunch, restaurant was very quiet but they still took a bit too long to take our order and then the food took ages to come. How long does it take to fry a fish? The fish and chips was pretty poor, akin to an average pub meal fish and chips, expected better from a specialist fish and chips restaurant.

Been here several times, and enjoyed it, but last visit was a disappointment. As usual, staff are friendly and helpful, but the haddock - oh dear - hard, not particularly tasty, and dry. Not good and definitely not good value. I’ll watch future reviews to see if I’ll go back again

A wonderful environment with outstanding food served by such a friendly and attentive staff. A good selection for fried or grilled fish dishes.

I have placed this entry under business as there was no group option. Very much worth a visit.. A coach of 49 attended this venue and had the most delicious lunch (We had pre-booked). The food was tasty, cooked well, and served on china platters. They also cater for those with special requirements. It has a drinks license to sell alcohol and bottled water was placed on the tables. The venue is clean and spacious enough for all of us to sit down comfortably. The toilets are located downstairs. Parking will be a problem as the road is very busy with traffic and has double yellow lines. The coach dropped us off and returned when called. An ideal location if visiting the Poppy Factory about 100 yards away. The staff were attentive and nothing was too much trouble.

Lovely fish and chips with excellent light batter and well sized portions. Friendly attentive staff and reasonably priced.

I’ve been here several times for battered cod and chips. Always a pleasure to visit. Clean and tidy restaurant area with good service.

Nice, clean & comfortable restaurant attached to posh chippy with efficient but slightly indifferent service. Battered fish & chips with mushy peas and salad was excellent. Grilled fish also good quality but the fish, potatoes and plate were all too cold.

Tasty and fresh fish and chips. We ate it one of the benches down by the river in the sunshine and everybody was asking us where we got it from!

My wife and I enjoyed a superb lunch at Pier1. My wife's diet is both gluten free and diary free, yet with the greatest of care and skill she enjoyed an outstanding lunch, along with myself. Top marks to a marvelous team!

The food here has always been top-notch as have the staff. We came in with a big group of friends and family (big groups are hard to deal with, I know I'm in the service business too). But Pinar, the manager was super patient with...

We went to Pier 1 this evening which s is usually a great restaurant and take away spot , ordered haddock and chips, mushy peas, scampi and chips. However when opening the parcel at home, we discovered that we had received deep fried Halloumi instead...

Has a great classic fish and chips here. Good food and lovely staff and very speedy service. Definitely recommend to anyone in the area

Food was Good,but not worth the Price Paid.. Service was average,but lacking Staff.. Our Reservation could not be found,but was resolved by the very helpfull manager..

Had another WONDERFUL meal last night (17th May 2022). Initially couldn’t decide what to order but the owner helpfully suggested he could do a selection of fillings, prawn,salmon,haddock etc., as a ‘taster’ menu, all grilled r fried to perfection. Seriously, truly fantastic and much better...

Visiting my cousin in Richmond and requested fish’n chips - had take away here.. WOW!! Best fish & chips I’ve ever had . And I live in Victoria BC- seafood galore! Lightly battered, huge portions, not at all greasy. Learned about asking for “skin off”...

Yes, I am a regular but I'm also very fussy where fish and chips are concerned. I had a fish and chip lunch in Lincoln recently which was good (Grimsby fish) but nowhere near as good as Pier 1. What are you waiting for?

Great food. Friendly staff. Manager was very good and making recommendations. I cannot wait to return!

We had such a wonderful experience on Sunday. The food was just delicious and the service was outstanding! We were looked after by Victoria and she was amazing from the moment we arrived! It was my sons 5th birthday which he did not hesitate to...

Great fish and chips , good service , nice clean restaurant area that does take away as well . Richmond has some expensive restaurants, but this place is reasonable .

Had a wonderful meal here, the staff are so friendly and helpful, meal was outstanding and consider it good value, wines good price and the meal was of excellent quality, must book very busy but will be back. Barry and Brenda

Excellent service and delicious fresh fish and seafood. Yesterday my parents, partner and I visited for my dad's 81st birthday celebration. Billy, the owner, and Pinna (not sure of spelling) who also served us, could not have been lovelier or more accommodating. A great time...

Would recommend to anyone I know, it is amazing and the host is even better. Service is great and I would come back.

A great Fish Restaurant just back of the river in beautiful Richmond-on-Thames. The fish was excellent as was the service.

Great venue for quick bite after visit to Richmond Odeon. Cod and chips were cooked to perfection - certainly not greasy - and fish tasted so fresh it could well have been caught that day. We opted for mug of tea with food as we...

Close to Richmond bridge this is a real find. We have been several times. Alongside traditional fish fried in excellent, light batter the menu includes less typical delights like tuna steaks and tempura prawns. Portions are generous and on occasion we have shared a main...

Wonderfully warm and welcoming service and a great meal. The Dover sole was cooked perfectly as was the skate wing. Generous portions, nothing was too much trouble. As everything is freshly cooked to order, there was a slight wait, but we were grateful for that...

This is the second time I have visited this restaurant and I was not disappointed the food is A1 The tuna steak is a must and if you’re into your deserts the sticky toffee pudding with vanilla ice cream. The service is up there with...

Popped in today for the first time. Service was great. Food was great. The fish is fresh and responsibly sourced, so the food is of high quality and therefore not cheap. Definitely will be a regular there!

I came from Japan. I thought fish & chips was not big dish. But today I found real fish & chips. Crisply outside and soft inside. This is the best dish I've had for the recent 4 month in London, and totally different level of...

We make Pier 1 our first meal when we travel to the UK. The food is absolutely the best and the service is unmatched. This last trip my wife asked if they had gravy so she could dip her chips in it. They did not,...

Excellent quality, the best Fish and Chips in Town. And I love their Sticky Tofee Puding, it is awesome!!

Visiting Richmond for a few days this was recommended by my daughter It didn’t disappoint beautiful fish and chips served in a lovely restaurant . Really friendly staff who made us very welcome . . Wish I lived nearer to pick up a take away...

I’m from Louisiana and this is the absolute best fried food I’ve found in London. The seafood is fresh and the portions are generous. Perfect flavour. The sweet chilli sauce with the Fried Prawns appetiser is addictive. It may be off the high street and...

Couldn’t have asked for more. Impromptu visit due to being let down elsewhere and so pleased we were. We were served by the manager /owner, I would guess, and he was lovely. So welcoming to our children and genuinely pleased to see us. Food and...

Came here for lunch with the girls today 10/10 service and exceptional food. We all opted for the grilled fish, but have had the battered fish before... both are incredible choices but would recommend the grilled plaice. Thank you for making our afternoon so wonderful!

Great customer service, very friendly staff, food arrived on time, fresh food and just an amazing experience. Will definitely go back.

Nice relaxed atmosphere and attentive service in a lovely restaurant. The Grilled Fish was perfectly cooked and tasty. A very enjoyable experience, in fact we went 2 nights in a row. Highly recommended

On arrival there was a family using a phone to keep a child amused but the volume of the phone was high and the staff didn't want to upset the two families that had been there for hours. They allowed us to move tables which...

You can't fault this place, perfectly cooked fresh range of fish with a lovely batter. Chips are great and a lovely large portion available. I particularly love their mushy peas. It can get busy, especially on a Friday, but always attentive and good at getting...

It was a pleasure to eat here again. They have done a fabulous job on redecorating. Even though this place is a fish restaurant we came for our regular traditional fish and chips and they where as good as ever. In our opinion the best...

We are so pleased we made it here to eat the amazing food, meet Billy and his impeccable team of chefs and waitresses. From living in a sea side town for 30 years, we have have tried every fish and chip restaurant going but this...

This predominantly fish restaurant has been on my radar for a while. I first went there about 3 year ago and have been returning, for take aways during lockdowns and more recently for a proper lunch inside. The quality has remained very good, fish is...

Our order was not partially delivered — restaraunt management doesnt want to listen, claims Uber driver took it and we have to deal with Uber not with them. NOT customer friendly. Poor price/quality, there are many other great places in Richmond area to order from. The...

With the sun shining on Goof Friday, we decided to grab fish and chips and enjoy them by the river and Pier 1 food did not disappoint! Fresh fish, crunchy and light batter and perfect chips (with scraps!)... Pier 1, you are the best fish...

It is a shame that we don’t live closer to this place however when we are visiting my family then we always go here for a takeaway or delivery. This place has been my family’s favourite for many years the food is outstanding and really...

We've been here a couple of times now and it is definitely worth travelling from Crystal Palace to visit! The food is exquisite and the staff go above and beyond to keep their customers happy. Despite a broken ice machine the manager left the restaurant...

We are regular visitors to Pier 1 and it is the first restaurant we go to after lockdown. Simply the best fish and chips. We do not go to any other as they cannot compete with the freshness and quality of Billy and his superb...

Excellent take away tonight. Beautiful fish and masses of chips,plus mushy peas such good value.Best around. Thanks Billy and staff. Csrole & Doug

We went to have a meal in the restaurant last night before the November lockdown starts. From today Thurs 5 Nov Pier 1 will still be serving take away food from their counter near the door. On line you can see the shortened menu on...

We went here on the evening before my son's wedding because we wanted something low-key but good before the celebrations to come. What more suitable than an up-market Fish n' Chippie? The meal was a disappointment. I had a Whitebait starter that I had to...

After a long walk in the Richmond park, we were hungry and looking for some hot food and chanced upon this place in Richmond hill. What a find! The place was clean, airy, staff were in masks, and using a hand sanitizer was compulsory. We...

A really good experience at Pier1 this evening. Fresh food, quick service and good sized portions. Would recommend both to eat in and to takeaway. Will return.

I am a frequent visitor to Pier 1 because I love their haddock and chips. This time I took a gamble and had halibut instead. What a fantastic meal - well worth the money.Fish and chips have to be of the highest quality to be really enjoyable. Here the food is cooked to order, the premises are clean and attractive and the service, under the watchful eye of the suave and charming owner, is friendly and welcoming. I am celebrating my next birthday at Pier 1 - what better place to do so?

Lovely staff and the food was really fresh and super delicious! I had the Haddock & chips... the only complaint would be that the chips could have been cooked a little longer.

My friend and I called into Pier 1 for a quick bite to eat. I'd head about it twice before through other people and my friend raved about it so thought I would give it a go. Not only was the food excellent, but the team at Pier 1 are delightful! Really on top of things without being pushy. The owner is super charismatic and was lovely to have a laugh with but learn about how he has set up such a successful business! Definitely recommend a visit, I know I'll be going back!

Pier 1 fish is always spanking fresh. Their tables are wiped down when customers leave and before new customers are seated. As you go in you are asked to use the hand cleanser machine. The tables are well spaced and the restaurant is airy. You feel safe and well looked after.. The fish and chips are really well cooked. The batter is light. Wines, beers and fruit juices are well chosen.The staff are invariably friendly and good with both old people and children. Go an enjoy a treat. Our favourites are fried plaice and prawn Caesar.

Very delicious food and the best service ever🐟 highly recommend, worth your money and your time, definitely will come again🤩

Lovely staff great fish and chips. A must if your looking for a good takeaway in Richmond Solid experience look forward to trying the restaurant in future.

Excellent service with a friendly smile. Made to feel welcome from the minute we walked in. Fish was really fresh cooked well and very tasty. Great atmosphere and will definitely be going back.

Absolutely perfect service with a range of divinely tasty fish cuisine. Fresh and flavoursome. The halibut and prawn tempura were just flawlessly delicious. The sticky toffee pudding was breathtaking. Seriously fine food and wonderful service! Sara, Fatima and Huda

We’ve dined here many times now, first time was for a takeaway during lockdown. As Richmond Hill is simply my favourite place in london, Pier 1 is simply the best. Whether you fancy old fashioned fish and chips, or healthier options of grilled fish, burgers or a pie, come to Pier 1 in the best setting of whole of London. You can have a takeaway picnic by the river and watch the world go by.It is a family friendly restaurant as they really do look after the little ones too.I can’t wait to dine here again

I love this place. My sister found it for my birthday. Best grilled prawns ever, perfectly done. All the dishes I’ve tried were great. Met the owner Mete, told him I would be coming once a month specially from east London. Top quality ingredients. This is the third time in August I’m eating here, writing this as I’m waiting for the main. I’m not 11, candles chosen to make me feel young again :)Thank you Pier1 for top class food.

Just had the best fish and chips that I have ever had. Friendly and relaxing atmosphere. Good service. Will definitely be visiting again.

This is the sixth time I have visited Pier 1 with my family and it’s as good as it’s ever been. The fish is fresh, cooked very well and the staff are extremely nice. Good value for money for a London restaurant. If you like fish, this is a great place to visit

Just had an early evening supper here. One of us had cod the other plaice, both were beautifully cooked and delicious as usual. I was impressed to see they are following the Covid guidelines carefully by taking contact details, having hand sanitiser and only bringing cutlery and condiments to the table when needed. I felt very safe whilst enjoying my meal. I can recommend them.

We have waited so long to be able to visit Billy and team at Pier 1. I so missed the best fish and chips in London. We have to walk, tube and train to get there, but it's worth it. It was well the journey- as always. Not only were we at long last able to use public transport again but it was my birthday, best birthday present! Thank you Billy and team.

Great food, great location near plenty of gorgeous parts of Richmond and great shop front staff - Mete was very attentive and entertaining!

Take-away on Friday 17th July. Fish (haddock) was well cooked and chips were not soggy (as many places serve...) Mushy peas made for a great meal at home. Would recommend to anyone wanting good fish and chips.

Stumbled across this place on a family stroll. Excellent food, beautiful new decor and outstanding costumer service. Cannot fault this restaurant at all. Even Baby Luca enjoyed his meal. Thank you so much!

Really friendly staff and delicious food, lots of options but all really fresh! We got fishcakes, cod, haddock and calamari

A friend told me about this restaurant and said they did some beautiful fish & chips so I decided to go and try it and I must say I wasn’t disappointed it was one of the best meals I’ve ever eaten out we tried the fish and chips also the tempura prawns and also the Scallops it was so good I went back today for another go and it was equally as good as the first time this is one of the best fish and chip shops I’ve ever been to if not the best .

Usually eat in but ordered and collected. Very large portions and as delicious as always. Thank you for opening Billy and hope you and the staff stay safe. CAROLE

Just ordered an online delivery. Efficient, arrived quickly and the meal was hot and tasty. Great presentation, food was superb.

This has always been an excellent fish restaurant. The restaurant is closed because of the virus but take away is on offer. Spanking fresh fish and chips made with Maris Piper. Excellent food served with Billy’s cheerfulness and charm.Battered fish stays hot longer than grilled. I recommend cod, chips and mushy peas. Meat pies are also available.

We've been twice now because the service is so good and the fish is amazing! We had an assortment of whitebait, squid and cod and chips and we couldn't fault a thing. Fish is fresh and beautifully seasoned. The waiter even treated us to a special boozy desert concoction - felt very special! The food also arrived quickly which was great for my kids.

Delicious food. Had Whitebait and King Prawns for starters. Cod and chips for main, great selection of fish dishes and non- fish dishes. Vibrant ambience and very friendly staff. Billy was a great host and very attentive to his customers. Great rapport between staff too. Reasonably priced, 2 starters and 2 mains, 2 soft drinks and a bottle of wine £71. ...oh and a fabulous cafe latte

Good food at very reasonable prices. Staff are friendly and very accommodating. Refreshing change to the usual chain rip-off experience!

Wow ! Please try Billy and team put the welcome out and genuinely best cod in batter ever beautiful flaky cod in a delicious light batter accompanied by minted peas and delicious chips my partner had the white bait and calamari it was amazing as well You gotta go !

We were here tonight for late quick lunch, two of us 17.05 pm we order. The lady who served us was kind but little knowledge about the menu I showed her the picture of what we a a wanted it and she said is enough for two people,however we managed to order everything to share Bread and butter, whitebite, and Special Bruschette to share mixed seafood. Food came 17:30pm fair enough 25 minutes to wait for and “extraordinary” dish that cost 29.95£.Food arrived and what a disappointment the white bite were dry and tasteless and the sharing seafood plate was so small not even enough for one person, absolutely nothing like in the picture half of the plate was replaced by green salad and the rest was small pieces of salmon no salt and some mixed sea food, we were shocked by the size, I mean are you joking 29.95£ and the taste wasn’t very impressive. We spoke with our waiter and after with person on charge tall guy, we explained everything and all he said was this is it nothing I can do about it. We didn’t want to make big deal, we had a long day we paid the bill we just wanted to get out of there, but how disrespectful is to pay for an empty plate, poor and unprofessional service, they also extra charge for two bread and butter instead of one, they gave us refund for that and we left angry and hungry. What a shame I used to like this place I also know the owner which was very passionate about what he was doing , but this experience was appalling.

I have been this local restaurant lots of times Always delicious food, great and friendly service. Best fish restaurant ever!

Came here for a family celebration of two birthdays . From booking to leaving the restaurant everything went first class . The table was set up really nice . The service was first class all night . The food was cooked to perfection . There were 10 of us and everyone’s food was wow . Definitely recommend a visit to this amazing restaurant .

Real fresh seafood. You can get beautiful fish and chips but also delicious grilled fish. Starters and wine were perfect. The service was great.

Staff were extremely helpful and the food was delicious. Would highly reccomend. A lovely athmosphere.

I cannot say better things than the above; but I’ll give it a go ... great atmosphere, sound staff, beautiful food and fantastic menu. Thanks. See u soon

Visited last Friday. Lovely white plaice and haddock with excellent golden chips and mushy peas. Great service, thanks Billy and team. Best fish and chip shop locally can't wait to visit again.

10 of us dined to celebrate many January birthdays in our family. Those that have been before love it and those that came for the first time said the fish was lovely.