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4.2

Based on 1.011 opinions finded in 5 websites

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Nº 120 in 265 in Runnymede

Nº 12 of 15 Italian in Runnymede

CUSTOMERS TALK ABOUT DISHES WITH..saladroastchickenfishbeautifulmeatprawnssteakpizzalobsterchocolatecookedpaycrabrisottomustgarlicpasta

comment_iconOpinions

Just came by for drinks to see the newly renovated terrace and sat on the bar - the young lady that was serving us really made the night so special. Cocktails were awesome and so was the atmosphere! Definitely recommend thank you guys

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Vasil I . 2024-11-04

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Lovely food, drinks and atmosphere. We come here regularly and use the rewards scheme (which is great). Tonight we were looked after by Royden/Mario who regularly goes the extra mile for us ! He’s a credit to the team, recognising and greeting us each time we come, providing a friendly and personable service ! :)

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Frankie . 2024-10-31

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Fantastic first visit, great atmosphere and staff working their socks off, Loti provided excellent friendly service and gave some great recommendations.

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Colin P . 2024-10-30

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As usual Piccolino was phenomenal! Had a wonderful time on the bar before dinner - and a big thanks to the floor manager Jordan and our waitress Loti. Will be back

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Karmen P . 2024-10-26

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An incredible spot for authentic Italian in Surrey! I went with a friend for late lunch, even at 4pm the atmosphere was incredible! Huge thanks to our servers Yordan and Mario for their stellar service and recommendations - the truffle carpaccio and truffle prosciutto pizza were mouth watering. We’ll definitely be returning!!

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N R . 2024-10-24

MORE AT TripAdvisor

Only had drinks, but the place is lovely as are the staff, and the food that I saw being brought out to other customers looked nice.

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chris furlong . 2024-10-19

MORE AT Google

Stressful for me as they did not break the bill down and wanted payment for full bill not sure if I will go again as that spoilt my night

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Michael Woods . 2024-10-19

MORE AT Google

One of the most overrated restaurants I’ve ever been to. Atmosphere, seating, bar all fantastic. My calamari starter was unevenly seasoned, some pieces bland and others extremely salty. Some of the prawns in my prawn linguine main were way overcooked, mushy and vile. The pasta itself was bland and lacking seasoning. Davide invaded my personal space several times, leaning so close to me that I could feel his breath on my neck (shudder) and I found his long dirty nails gross, especially as he was handling plates of food. Overall okay, but far too overpriced considering it’s a glorified chain restaurant. I now understand why the Trip Advisor reviews rate this place one of the best in the area. The wait staff basically pressured my friend into leaving a good review in front of them. If you’re after decent Italian food, might I recommend Donatello?

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Ying . 2024-10-17

MORE AT Google

Attentive helpfully staff, always good to call in for a quick lunch, or more leisurely meal

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Stewart B . 2024-10-07

MORE AT Google

First time at Piccolino, certainly won't be the last. Everything was great, can't fault anything. Staff were brilliant, lovely atmosphere and as for the food - delicious. Had the meatballs which were the best I have ever had. Why have we never been before????

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Richard Sherratt . 2024-10-01

MORE AT Google

Excellent mid-week dinner. Delicious food and very professional service from all the staff. A very enjoyable evening.

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David Thomas . 2024-09-20

MORE AT Google

Nice place to hang out with friends and have a drink. Food is pricey for a regular customer but if you want a nice pleasant bar environment with light entertainment then this is the place to go.

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Mario Anthony . 2024-09-17

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Had a lovely evening here for birthday celebrations. The atmosphere was lively in a very nice way with the DJ and other tables celebrating. Food was very nice. The reason for my review is to thank Lottie for being so wonderful, she really made the evening, was attentive and hard working and very knowledgeable about the menu and wine list - she's a star!

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Louisa W . 2024-09-09

MORE AT TripAdvisor

Super dinner with a friend. Lottie provided excellent service. My steak was well cooked, tender and delicious. Thank you.

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Baz S . 2024-09-02

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Came in with a friend, had a very good meal - I ordered the salmon tagliatelle. It was decent. The experience was made better by the waitress Lottie, who was excellent!!

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Nick M . 2024-09-02

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A wonderful dining experience, we were there for a family wedding dinner on Thursday,the food was beyond delicious, service could not be bettered. I really can’t describe how perfect the food, restaurant,service was,I have to say that it was one of the best meals I’ve ever had in my life, a huge thank you for making it a special occasion.

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Lucy Thomas . 2024-09-01

MORE AT Google

Our waitress Lottie was amazing! Couldn’t have done more, perfect service! Would come back again just for her. And have just booked for 15 at Christmas

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Abbey M . 2024-08-31

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I always come to Piccolino for my business meetings and I really must say this place is wonderful. From the service to the drinks to the food, I really recommend a visit especially now with the renovation. Beautiful environment

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James H . 2024-08-31

MORE AT TripAdvisor

Uncomfortable seats, mid food food for crazy prices

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Rowan Supernova . 2024-08-20

MORE AT Google

Excellent service, food outstanding.

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Charlie McDonnell . 2024-08-19

MORE AT Google

We had a wonderful experience celebrating a birthday. Daisy was our waitress and couldn’t do enough to make sure we had a special occasion. The food was exceptional, thank you to the chefs for such a special meal!

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Francesca Britton . 2024-08-11

MORE AT Google

Great meal at Piccolinos sat outside on a sunny evening. We had some great fish starters followed by perfectly cooked steak and a really nice truffle pasta dish. Daisy was our server, she was great and did everything to make sure we had a great experience, wonderful service. We will be back 👌🤌

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Ben Saunders . 2024-08-11

MORE AT Google

I've eaten in a few Piccolinos in the past and they have always been very good. Unfortunately this site was a little sub-par 🫤 I visited here for a Business Lunch one Wednesday, the Service was very good, the atmosphere was pleasant, but the food was not great. Both of us ordered Spaghetti Carbonara, a simple meal, so it should always be perfect. The meals we received were poor, very salty and very dry (like they had been left under a heat lamp for too long) 🤢. I've seen microwave Carbonara taste better 🤦‍♂️ I won't be rushing back to this restaurant in a hurry 👎

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LuDster . 2024-08-08

MORE AT Google

Went to celebrate my Mums Birthday, food and service was amazing. Would highly recommend.

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Serena Butler . 2024-08-05

MORE AT Google

Daisy was really great! Recommended amazing dishes and was kind throughout. Give the girl a payrise

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Joanna Cynkowska . 2024-08-02

MORE AT Google

Daisy was amazing and attended to us so well

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hannah chambers . 2024-08-02

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Daisy was amazing thank you for the amazing service for my mums birthday😁

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Jenny Lindley . 2024-08-02

MORE AT Google

Daisy was a brilliant waitress. Her recommendations were perfect..

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Ericka Tazi . 2024-08-02

MORE AT Google

A lovely place with a nice vibe, great food and good, attentive service.

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indigo58 . 2024-07-27

MORE AT Google

A pleasant reasonably priced lunch, comfortable on the upstairs terrace. Wouldn't want to sit outside downstairs in the traffic fumes. Better than I remembered the place from the past when the service had been poor and the food expensive for what it was. So the lunch menu was a pleasant surprise

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Neil Plunkett . 2024-07-23

MORE AT Google

Really nice restaurant lunch course is resonable price and good service and taste

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Leo Park . 2024-07-23

MORE AT Google

Daisy was lovely as are all the team every time I go

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Rebecca Peters . 2024-07-22

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Great experience from Daisy! She recommended certain dishes and was very attentive.

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Lauren Clarkson . 2024-07-22

MORE AT Google

Lovely lovely evening celebrating my mum’s birthday. Daisy and Anya were very attentive and lovely, would recommend 🤍

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Isobel Thornley . 2024-07-22

MORE AT Google

Great food great ambiance and our service from Emily was fantastic very understanding with our 5month old

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Stefan Oliver . 2024-07-19

MORE AT Google

Emily was lovely !!!! Fast service and a beautiful presence. Lily was also amazing: so sweet and talked to us before prosecco. These two are definitely an asset to the team !!

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Mia Neill . 2024-07-19

MORE AT Google

Celebrating a graduation, Daisy was absolutely lovely and brought a special dessert for her. Staff, food and service were excellent

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Jess Singleton . 2024-07-18

MORE AT Google

Fab service by Daisy. Wonderful food.

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Jay N . 2024-07-18

MORE AT Google

Daisy was the best. Lovely food and great service all round.

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Adam Greer . 2024-07-16

MORE AT Google

Such a lovely meal and experience. Special thanks to Daisy for looking after us.

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Katie Burgess . 2024-07-13

MORE AT Google

Lovely last minute booking for my partners 30th birthday! Daisy was absolutely lovely- so attentive- even sorting a surprise little birthday dessert!

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sophie Emma . 2024-07-07

MORE AT Google

Daisy was an excellent server, thank you 🤩

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Rachel Williams . 2024-07-07

MORE AT Google

Amazing food and service from Daisy.

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Kate Byrne . 2024-07-06

MORE AT Google

Always a great visit. Service is always Exceptional

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Eric Howe . 2024-07-06

MORE AT Google

Attentive and polite staff, friendly service, excellent food and we got a free cake for our anniversary! Awesome!

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Craig Rathbone . 2024-07-06

MORE AT Google

Food and drinks were fantastic, Daisy was really nice and attentive. Fantastic experience and would do again. Football was playing and plenty to drink, food was great.

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Jessica Gold . 2024-07-06

MORE AT Google

Great service from daisy! Food is always good as well!

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Ava Chandler . 2024-07-06

MORE AT Google

Daisy took great care of our party and was very attentive.

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Andrew Frith . 2024-07-05

MORE AT Google

Daisy was are server she was really nice and welcoming and we really enjoyed the food

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Evie Rasburn . 2024-07-05

MORE AT Google

Absolutely lovely meal, our server Daisy was lovely, friendly and helpful, as were the rest of the staff. We had two young children with us who were made very welcome and all of us really enjoyed our meals and drinks.

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Thomas Heeley . 2024-07-04

MORE AT Google

Outstanding food and service. Great atmosphere and a really welcoming team. Ideal for couples and families. Really lively on Friday and Saturday night. Big shout out to Klara

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Robert G . 2024-07-01

MORE AT TripAdvisor

First time here and the staff especially Daisy made our experience perfect! We were looked after from the moment we entered and would come back 💗🍴

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Gillian Ainsworth . 2024-06-29

MORE AT Google

Had a great anniversary evening at Piccolono’s. Service was excellent and the food was superb. The best dinner we have had for a very long time. Will be back very soon

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James N . 2024-06-29

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I hosted 15 people at the restaurant which was booked over a month ago we were put upstairs which was pushed in a corner very tight . The service was awful we had to wait over 25mins for our drinks and at the end of the evening I had to go up and ask for the bill . I would not recommend. It used to be such a great place to go

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Colin Khan . 2024-06-26

MORE AT TripAdvisor

Was served by Davide. Excellent service and food. Very prompt with service and well looked after. We wil be back.

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Nicola Thomas . 2024-06-22

MORE AT Google

Luan was great, so friendly and attentive! will be returining. The food is my favourite italian in the whole borough! I am so thrilled with the service here

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orianna v . 2024-06-20

MORE AT TripAdvisor

Our waiter Mario was absolutely fantastic! So attentive and gave us everything we need! He was extremely professional and polite always happy to explain each dish.

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Stacey C . 2024-06-19

MORE AT TripAdvisor

Great meal excellent service by Emily

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Nicola Glover . 2024-06-16

MORE AT Google

Always love it here, Davide was really helpful with recommendations.

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Grace Williams . 2024-06-15

MORE AT Google

one of the girl staff bumped into my wife and knocked her drink over and didn’t replace it or say sorry..

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Max Scragg . 2024-06-15

MORE AT Google

Amazing service as always and great food.

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Ryan Batchelor . 2024-06-15

MORE AT Google

Can’t go wrong. Davide looked after us very well.

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Greg Sumner . 2024-06-15

MORE AT Google

Lovely food and staff. Karim was excellent. Will definitely recommend

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Benedict Williams . 2024-06-13

MORE AT Google

Great food, great service, thank you Karim for looking after us.

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Andrew Jackson . 2024-06-13

MORE AT Google

Excellent service and attention to detail. Fantastic menu choices to cater for all tastes. Great choice on the drinks menu for beers, wines and spirits. Some good traditional cocktails on offer as well. Not the cheapest establishment in the area, but very popular nevertheless. Free kids meals on offer if you become a member through the app. You need to spend quite a chunk to begin receiving any rewards for your loyalty though. Well worth a visit for those special occasions!

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Geoff Woodcock . 2024-06-04

MORE AT Google

David was very helpful and friendly. Good recommendations

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jerome ment . 2024-06-01

MORE AT Google

Great place to eat out but a bit pricey.. could do with some levelling down to other places in town !! Still great atmosphere and fantastic selection of dishes and Italian wine

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Ahmed Abdulgalil . 2024-05-29

MORE AT Google

Excellent service from Davide, charming and accommodating

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Ged Barrett . 2024-05-25

MORE AT Google

Great experience. Davide was great!

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Ben Lang . 2024-05-24

MORE AT Google

Davide served us was a good experience

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Jamie Dutton . 2024-05-19

MORE AT Google

Fantastic experience from start to finish. Restaurant was very pleasant and nicely laid out. It was great that the restaurant tables are nicely spread out so you can hear the conversations of the people you are with rather than you sat on the knees of the people right next to you! Staff were very friendly, welcoming and helpful. Food was delicious and great value for money. Service was not rushed which made the experience even more enjoyable. 10/10

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J Kirkham . 2024-05-18

MORE AT Google

Great food, lovely service from Loren 🙌🏽

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Raj Basra . 2024-05-16

MORE AT Google

Great food, excellent service. Really good atmosphere.

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Jason Law . 2024-05-15

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Delicious meal in a beautiful setting. Very attentive service from Vlad, thank you!

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Helen Surtees . 2024-05-07

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Another great meal. Great service from Vlad

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Hannah Browne . 2024-05-07

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Lovely meal! Thank you for the great service Vlad!

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Laura Halpin . 2024-05-07

MORE AT Google

Enjoyed the food - Great serviced from Karim

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Richard Dolman . 2024-05-05

MORE AT Google

We have visited the restaurant half a dozen times in the past 2 years & we have always received excellent service (Loti) and the food has been exceptional. One member of our group is Gluten & Lactose intolerant and Loti is very knowledgeable on the alternatives.

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LeeRhinoCrocker . 2024-05-05

MORE AT TripAdvisor

We were served by Karim who was exceptionally polite, informative and accommodating. He was truly a credit to the company and was friendly and welcoming. The food was brought out fairly quickly and we were pleased with the food; it was not the most incredible food we had ever tried, however it was still truly delicious and tasty. I would like to mention that I felt the attitude of two staff members at the bar was fairly poor; I asked if they provided a Grey Goose Raspberry and Lemongrass Vodka and they said no and when I asked about other options they continued to answer in the same blunt responses - they did not bother to offer alternatives and felt they were quite rude and impolite. However, Karim and the quick service made the overall experience very good and I recommend it if you are visiting Stockton Heath!

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Lucy . 2024-05-05

MORE AT Google

Lovely meal , service excellent (daisy),

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Ben Liddell . 2024-05-04

MORE AT Google

We ate at Piccolinos tonight and had such a fabulous evening. Karim was our server and he was absolutely lovely!! He was so attentive, friendly and professional- he really made our evening! Thanks so much, Karim

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Amy Stoba . 2024-05-04

MORE AT Google

Karim was amazing. Great experience. Very friendly and personable

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Lynne . 2024-05-01

MORE AT Google

After entering the restaurant, we were greeted and given water for the table. However, we then waited 20 minutes plus to even be seen again to take our order. We are a young couple and I did not feel as we were treated with the same regard as others whose appearance was older and wealthier. The restaurant was not busy and our waiter had only spoken with one table, the whole time. I understand the need to engage with customers but he disregarded the rest. I could see other customers getting frustrated with the speed of service. Once finally being seen, the waiter seemed annoyed and acted in a rude demeanour towards us, very blunt especially in comparison to the other guests he’d served. The “optional” service charge was not optional and was placed straight onto the total. Personally, I didn’t feel our waiter deserved it. Will not be coming again. Very disappointed in comparison to my past experiences here.

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109reece . 2024-04-29

MORE AT TripAdvisor

We went for my step daughters birthday, the barman heard us saying 'happy birthday' to her, and made her free birthday drink 🍸. The good and service was excellent. We will definitely make another booking not just for birthdays.

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Marie Ellis . 2024-04-29

MORE AT Google

Had a great night, Emily was fab.

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Dawn Sime . 2024-04-27

MORE AT Google

Delicious food and gorgeous wine. Our server Emily was fantastic. Me and my friend had a lovely evening.

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Emily Curran . 2024-04-27

MORE AT Google

We had a large table for eight. Burrata appetizer was nice (but expensive!), the burrata should have been more creamy really therefore not the best quality (for the price). Main of LINGUINE AI GAMBERI was OK - lots of linguine, cooked well, on large prawn but very few other prawns. Service was good. Rather noisy as quite a cavernous room. £££

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Richard O . 2024-04-26

MORE AT TripAdvisor

Had a very nice meal with great service from Karim he was very attentive.

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annabelle parker . 2024-04-25

MORE AT Google

Great experience! Went with my partner, we had a good time, great food and friendly and attentive service! Definitely recommend!

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Deni M . 2024-04-25

MORE AT TripAdvisor

Karim our waiter was super chill with the perfect amount of attentiveness.

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Emma Mc Mahon . 2024-04-24

MORE AT Google

We were late due to M1 being a parking lot. No problem at all. Superb management, especially as a family table for six was accommodated for an extra hour!! What followed was superb food and service, Thanks to everyone.

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John A . 2024-04-22

MORE AT TripAdvisor

Was amazing service was my mums birthday and they took such good care of us Francesco and Loti were amazing. The assistant manager Luana was lovely! Great place would go again in a heart beat!

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Eloise M . 2024-04-22

MORE AT TripAdvisor

I was really looking forward to having a meal at Piccolinos as I have never been before. However, what a terrible experience. We had a table booked but asked to wait at the bar. That was fine but the place seemed like a chaotic nightclub! We had a drink and waited, and waited.... but no staff came back to us or appeared interested. People were milling around everywhere and staff rushing around with food. No-one seemed to know what was going on. I felt sorry for the bar staff - one person was clearly upset and to be honest I felt sorry for them. After some time and little interest, we cut our losses and left without a meal. Could have been a ruined night but we found another Italian in Englefield Green and had a lovely meal. Can't comment on the food here but was a disappointing experience. .

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pxxbbbrrr . 2024-04-21

MORE AT TripAdvisor

I very rarely eat other than a garlic bread with extra chillies, onions and peppers & its excellent . I do call in 3/4 times a week for a glass of wine . The staff are exceptional and attentive ,always doing their very best to make sure you are happy. I agree that Phil is a special character and great company .

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Mike Robinson . 2024-04-16

MORE AT Google

Once again we had an amazing experience food service staff drinks everything. From the moment we were greeted to the moment we left it’s a five star service. Would recommend the food to anybody and the service you get on the drinks they serve

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Jojocrazy68 . 2024-04-14

MORE AT TripAdvisor

Exceptional service and amazing hospitality The staff is really lovely especially Karim, very patient and took our order and also recommended us the best items on the menu!

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Vaishali Singh . 2024-04-13

MORE AT Google

Had a beautiful meal (again) great atmosphere and well looked after by Jeesu 5⭐️

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Suze Evans . 2024-04-13

MORE AT Google

Had a lovely evening - our server was lovely and attentive. Thanks Davide

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Lucy Threlkeld . 2024-04-11

MORE AT Google

Great atmosphere, excellent food and brilliant service from our cameriere Davide 😀

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Fortunata Rossano . 2024-04-11

MORE AT Google

Excellent dining experience, made possible by Davide. Brilliant service and made to feel welcome and no ask was too big. Will come again :)

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Hannah Griffiths . 2024-04-11

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