Based on 2.280 opinions finded in 4 websites
Based on 2.280 opinions finded in 4 websites
Opinions
If you are vegetarian don't go they use chicken stock in vegetarian dishes and oyster sauce the chef clearly said check and remind the waitress when ordering any dis but the waitress was very rude and said she has so much to do and rude said don't tell me every time sort themselves out not happy will not be going there again.
Beans jay . 2024-04-10
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I was very clear while booking that I want 100% veg food spoke to the chef too and he said please when you order the dishes clearly state it but the the woman who served us was not pleasant at all every time we called her she was getting bugged every time I told her no chicken stock or oyster sauce she was rude and said don't keep repeating it I have never come across such a rude waitress. We for religious reasons don't eat that and if I make sure as the chef told me I shouldn't be spoken rudely to.She kept complaining they give me so much work to do and I can't cope but can't take out her frustration on us.Sorry not happy and will not be visiting again.Please sort your staff out as we come there to enjoy and had brought some guests really embrasing as we did not enjoy our meal too.This is the worst experience I have had sort your staff out.Please don't go if you are going to enjoy as staff treat you badly.
Jaya Mirpuri . 2024-04-07
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Excellent food ,attentive staff , not cheap but very good quality . Love the decor . We’ll be back !
Va D . 2024-03-30
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This restaurant is 100/10 Food is super tasty and the atmosphere and service is amazing! Can't wait to visit again!
Christina Katsaouni . 2024-03-20
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Authentic Cantonese cuisine, good environment, good decoration, good dishes, worth having.
Weitai Huang . 2024-03-19
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We've been in London for a few days and fancied an oriental meal so booked a table. We arrived perfectly on time and we're greeted at the door and sat immediately. The restaurant was half empty and we soon realised why, the servers were abrupt, and ill mannered to start. When we ordered our food and drinks the server didn't know the menu and told us they did not infact sell venison. I showed him that they infact did venison and lemongrass was under the GAME section of the menu none surprisingly and was not the only venison dish they sold. When they brought the drinks the server placed the drinks and walked away without saying anything he had placed my tiger beer and had infact given my partner a fruit punch rather than the frozen fruit daiquiri she had ordered. I asked her whether she would like me to raise the issue as she has anxiety and she said 'no thankyou' so we waited on our food. The atmosphere was icy and the restaurant was still half empty when my brisket and soft noodles arrived with a plat of belly pork and bao buns... not what she ordered. We raised that issue and the food was replaced shaeinf my brisket as we waited. I should point out I am a butcher and whoever sold them that brisket should be shot. Flavourless and fatty and under cooked the melt in your mouth brisket it should have been was a chew until your jaw hurts brisket. The noodles were overly salty and luke warm. Finally my partners dish arrived and it was salty and far too perfumed with ill prepared lemon grass. In conclusion when in the area I can recommend the little bagel shop in the tube station around the corner instead of this pretentious, overpriced, and terrible jumped up takeaway.
Tim Young . 2024-03-13
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Unfortunately there is no Xero star option Poor quality service ,staff is extremely rude , cold & unfriendly . The food is good but does not justify the quality of service .The waiters come and start clearing the table whilst you are still eating - waiting and wanting you to leave .Truly appalling !!!
Priya Chadha . 2024-03-12
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Very nice food and loved the squid
John Smith . 2024-03-12
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We come here pretty regularly for sunday Dim Sum. Always good quality and fresh. Great choice of food and the restaurant is a beautiful traditional place. Great for big groups.
Sally Beyzade . 2024-03-11
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Underwhelming. I tried this place out because the reviews were good but after having lunch there i checked the reviews again and realized most of the positive comments were for a different location. The food was bland, service wasn’t great and nothing I had was really any good.
Mark Makhoul . 2024-03-04
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Always a high level of food and service.
Onn Min Kon . 2024-03-04
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Group of 6 of us arrived quite late on a Friday as a walk in. Service was still great and food was excellent. We were given plenty of notice and polite encouragement to order before the kitchen closed.
Miran P . 2024-02-24
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Overall is great. I enjoy the dim sum very much. Antique decoration
Hurman C . 2024-02-24
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I came to London to reunite with my family during the Spring Festival and came to Phoenix Pavilion. The Poon Choi here can be described as amazing! Although it is expensive, it is real material. The kids in the family ate a big plate of cured rice by themselves! In particular, this dessert contains fish every year, which not only means good luck, but also tastes good. It can be regarded as Michelin level. Like it, I will come again in the future
Chiqiang Wu . 2024-02-24
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Very good Chinese food (spicy) in Soho. I suggest making a reservation, just in case. Clean place and good service. It's usually full, especially Saturdays and Sundays. I ADORE!
M I Neves . 2024-02-23
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Good food, some dishes too salty but not over msg-fied.... Quite expensive but good for a special occasion or if you're in that part of London and fancy a good Chinese restaurant. Service is a bit slow due to how busy it gets.
Wain Lim . 2024-02-21
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One of the Soho Houses near Baker Street serving excellent Chinese cuisine. Weekends are packed with people so do pre-book. Toilets were clean and service pretty good despite the busy lunch hour. The dishes can be quite spicy with generous addition of dry red cillies. So if you cannot tolerate that, ask them to recommend mild dishes. On our last visit coffee machine was broken but, they had the full list of coffee on this occasion.
Sutapa B . 2024-02-18
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Simply my favourite dim sum and Chinese food in London.
Skylar Zhang . 2024-02-17
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Used to be a great place for dimsum, traditional dimsum tea house decoration. Perhaps it's lunar new year and they're busy, the food turned out to be cold and the service was appalling. Especially one of the servers, bald and stout in a polo shirt, was rude from the beginning - loudly swearing profanity into his phone about a guest not giving him "red packets (tips)", and commenting that our order value is low. With all the other options in London, we won't be returning.
Shannon Y . 2024-02-17
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I’ve been here a couple of times as it’s a family favourite. We came here in the evening on CNY this time round. Very welcoming and attentive service. Food was lovely and filling
Harriet Ho . 2024-02-17
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A place for EQ test! The location is nice. But the foods are cold, staffs are rude, one of the staffs walks around and complains no one give him red pocket (Lunar new year). Our time was too precious to stay long there, so we billed as soon as we finished the food. Usually, Chinese restaurants offer discount for cash; when we asked the staff, he said ‘only £70, it’s not a big different with or without discount’ .
Ida Hui . 2024-02-17
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I really felt the quality of the food is below the others I’ve have been to. The food wasn’t cooked particularly well, such as the spring rolls were not well coloured and soaked with oil, turnip cake lacked texture, most for he dished came out lukewarm, the dumplings texture was quite rubbery. I really got the feeling of Chinese take away quality rather than restaurant.
W L . 2024-02-12
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It was my first time celebrating CNY with a close friend's family. The food, service and experience were a solid 10/10!
Juan Pablo Valderrama Echavarría . 2024-02-12
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Food was great, service was excellent
Yee Tsou . 2024-02-06
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Chicken gyoza was amazing. Beef noodles was mediocre and had a lot of burnt taste. Our sweet and sour chicken was tasting absolutely RANCID. We told the waiter who got very defensive and said that it is impossible and he cancelled the meal immediately snatching it away from our table. When i asked if we can have another one, he said that it will only be the same so he will not be bringing another one. He did not offer to chose another chicken dish from the menu either. Good thing we did not have to pay for this item but the waiter’s arrogance was totally off putting, so wont be returning to this place.
Bianca K . 2024-02-03
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Great friendly and speedy service. Size of portions not clear from Menu so ordered far too much. Also 'fill in the blanks' dim sum menu was confusing for our non-Chinese guests.
Magnus De Souza . 2024-02-02
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I ordered 500ml Chinese rice wine priced £40 and saw something floating in a cup when I poured the wine from the decanter. It looked like a small broken piece of cork. The waiter asked me to pour it in another cup, saying he would talk to his manager if the issue was still there. I think they should have offered a replacement. I didn’t argue as I didn’t want to make a fuss when dining with someone special. The wine was very nice, probably one of the best I had in the UK and China as well, though! I also had to ask to correct the bill because the beer was charged twice. The foods were not bad but nothing special.
K S . 2024-01-23
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Very nice food. Staff could be a little more friendly. We had a young man who was excellent in the end.
Charlie k . 2024-01-21
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I had an hour before catching a training, thought the best place to spend an hour lunch in the area would be Phoenix Palace! I had only two delicious dim sums full of flavours and they reminded me of the food in Hong Kong. The decoration is at another level, great cultural experience if someone wants to feel the atmosphere of Chinese new year.
Macy Incywincymacy . 2024-01-21
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After getting off the train, I searched for the closest Chinese restaurant to this restaurant and came over. The young lady at the reception was very nice, but everything changed after I came in. Most of the waiters were Hong Kong people. After sitting down at the table on the steps, , two waiters serve this area, the female waiter is slightly better, the male waiter simply has discrimination written on his face, will not look at you, asks you to pour two glasses of water, and leaves after finishing the meal. But serving food to the locals or Hong Kong people at the table next to you is extremely hot. If you want to feel this kind of discrimination, you can come and feel it. The dishes are a bit Western-style, the spicy ones are all sour... the fried rice is stir-fried with salad dressing... it's very frustrating. In addition, the waiter's attitude can be said to have affected the entire meal experience. It is the most discriminatory service I have ever encountered. The most ridiculous thing is that there is a 13% service fee, which is really amazing.
Jason D . 2024-01-21
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A last minute lunch with friends. Phoenix was recommended by one of the group. A modest street entrance opens into a large dining room that is decorated in a traditional style. The staff were all welcoming, warm, friendly and accommodating. Could not be faulted. We ordered a mix of dim sum and main dishes that we shared. Everything was great although the Peking Duck was a bit dry. From reviews and friend recommendations I believe this was just a one-off and I will definitely return and try the Peking Duck again. Pricing was ok as we ordered far too much, had a beer each and it was around £55 each including service. Definitely worth a visit.
James Newbery . 2024-01-09
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Love going back to the amazing restaurant. Our kids do too and they’re the biggest food critics.
Mark Berry . 2024-01-08
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Great food and fun staff. Would recommend for a nicer, formal Chinese meal setting.
Hyung Yoon Roh . 2024-01-07
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very good food, the noodles particularly were excellent. Very proud of its clientele over the years -- evidenced by many photographs of the famous diners over the year - which in many ways is its own review. Very solid food, excellent location. Slightly blasé service, but nothing to complain about.
sanjay vijayanathan . 2024-01-07
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No idea why this place has such a high rating. Maybe it was a good place to eat before? Decided to try this place based on the rating and was taken back by the lackluster service and at best mediocre food. The servers did not look like they wanted to be there and one in particular was scowling the entire time to another table. Finally, I was taken aback by the bill. The food is nowhere near the price it is listed for. Plus, a glass of tap water was charged for 2 dollars per person unbeknownst to us.
Charlie Liu . 2024-01-04
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I have been coming here for nearly 20 years and the food and service have always been excellent. It’s a tradition to come here and so my kids have grown up on their food. They too think it’s the best Chinese in London!!! Thanks
Neil Peplow . 2024-01-01
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Great Dim Sum lunch with friends. Food was excellent. Liked the grumpy waiter act from our server, but I don't think it was an act... it made me smile though. Aled Jones was sitting at the next table. 😳 he didn't sing..
Gordon Craig . 2023-12-31
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Food was decent, but the service is poor. Charge 13% of service fee while totally not worth it. Extra charge on packaging for takeaway (£1 per box).
Ricky Cheng . 2023-12-30
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避雷!!!!! 食物普普通通 (肉還很鹹) 服務費收取13% (比一般餐廳高)不奢求有什麼高級服務 但服務人員臉很臭之外 他只會收盤子 盤子收的比誰都快 😂 我們水沒有了也不會加 他只會收盤子 😀 最後要外帶 盒子收你 1 鎊的費用 請問是多嬌貴的盒子????? 付款甚至連走的時候也沒有任何禮貌一般問候 難怪裡面客人大多都是外國人 😂😂😂 笑死人了 我們亞洲人吃不起 🥲 倫敦有一堆好吃的茶餐廳中餐廳 請大家不要來這間 你會吃的一肚子都是氣
Nu Rea . 2023-12-30
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Great food, come here all the time for family dimsum. The only thing is that the service can be a bit brusque and the maître d is pretty grumpy. Otherwise really great.
Francesca B . 2023-12-30
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We reserved Phoenix palace for a surprise baby shower for a friend for 1PM for a party of 10. She is heavily pregnant and it took us about 20 minutes to be seated despite having a reservation. Thank goodness there were chairs for her. The decor is gorgeous, with dragons and balloons 10/10 for ambience. Service was very slow and unorganized. We waited for about 40 minutes before the first plates were given. I had to flag down the waiter for drinks. Multiple orders were forgotten. Food was I would say 6.5/10 not the best but pretty good. I’ve had better. I come from some really authentic Chinese restaurants back home in the US so it felt very westernized with food which I guess was to be expected. Rice portion sizes were tiny I was shocked by how small they were! Dirty plates were not cleared for hours and were just left in front of us. If you are hungry, you really have to order a lot to be full and ahead of time because service is so slow. Not impressed with the service, considering this was my friends baby shower. I understand there was a birthday party right next to us but cmon. Should’ve been more organized/more staff. No customer should have dirty dishes in front of them for more than an hour.
Beatrice Sorce . 2023-12-03
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Outstanding! Superb food and service
John Skrimshire . 2023-11-16
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Any dish is tasty, you won't be disappointed. Service is much better than Soho China town in general, hence a bit pricy and slightly upper crust oriented in my view. Quite a large capacity but dinner time is quite busy, so booking is recommendable.
Spiranian . 2023-10-12
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It was packed. If you're going on a Sunday lunchtime, book. A very good selection of dim sum, all well cooked. Very quick and accurate service, considering how busy they were. I've not done a "Lunch with the Comedians" for a while, so, Matt Lucas was at the next table
S T . 2023-10-02
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We use this restaurant regularly. The food is good. The service is excellent. The restaurant is very pleasant. Clean and tidy toilets. Good prices for a London restaurant.
Jenny Blease . 2023-09-26
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If you are looking for authentic Chinese food and you are in the Baker Street area, then this restaurant is a very good option. I recommend the lobster noodles and beef brisket hotpot which I always order but you can’t go wrong with most of the classic dishes on the menu. I know everything has gone up in London but £9 for a basket of dim sum is quite ridiculous, hence I’m taking one star away. But everything else is great, the service is friendly and attentive, and the quality of the food is high and authentic.
Chowee Leow . 2023-09-05
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very good service and food, waiter Kee was very helpful and enthusiastic, chinese food was beyond compare
Stella J . 2023-08-28
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Hands down one of the best restaurants in London! The staff is amazing too. Especially 2 brothers that work together. My sons and I and my husband all feel this is the best Chinese food we've had in London. As good as our favorite place back home called Lao. Amazing food at Phoenix Palace! Amazing food and amazing hospitality!!! I will recommend this restaurant to anyone and everyone. We love Chinese food and Chinese culture and we love the staff and food and service at your restaurant!
Nam1081 . 2023-08-26
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WOW, what have they done to the PRICES??? I have always chosen this place as the first stop for an evening meal when in the area. I hadn't been for a while, but when I came for a meal with a (child) relative, I just went through the usual procedure, not really checking the prices. Dumb thing to do, I guess, but hey ho, there you go. After all, the food was fine, the service good, and all the usual. When I got the bill at the end, I couldn't believe it. £75 for not much at all. No alcohol, and basic stuff. Service charge, of course, didn't help (though I'm sure that has always been there?) Anyway, I'm scarred and scared now. Never again. Plenty more places around.
Steve 247 . 2023-08-22
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Good dim sum place that’s made very fresh. Forgot to take photos but was impressed with most food. Though fried rice and noodles were a bit oily, pork bun wasn’t really for me and the mango pomelo sago was a bit too sweet for me, everything else were really good. It’s pricey but it’s not bad for the standard you get. A big plus is that you could book tables there
Y M . 2023-08-06
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Food is just okay but expensive. Nothing like the ones in Hong Kong but probably ok for Londoners.
Jeffrey Tan . 2023-07-10
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Very good Chinese foods. authentic! 👍
Ariff Jeffri . 2023-07-07
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Celebrated a family birthday in the Karaoke room which Cheong (a legend) made all the more memorable with his (rather) unique sense of humour. Drank, ate and sang our hearts out and still recovering a few days later. Life is made up of memories and last Saturday adds to our family's. Food, as always, divine. Drink just as good and singing - well that's not for public performance just yet! Love you Phoenix Palace and see you very soon!
keithkS4223FL . 2023-07-05
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First time here by chance as visiting Camden. Reviews encouraged us to try it. However this chinese is highly priced, close to double what one would pay outside London. Service was impeccable which is just as well or I'd have complained quite loudly. Mixed starters are nothing shirt of embarrassing (criminal a better term for it) for the price over £12 a head for a tiny spring roll each, a small rib each, one tiny square of prawn toast each and two tablespoons of crispy seaweed. Wouldnt give you £5 in total for what turned up on the plate. 🙄😕 Be careful selecting dishes here. Rice was great and the noodles but the fish had ten tons of salt on it. Virtually inedible. Other mains ok if small in size. Will need to eat again on way home which is an indictment of itself. So where does that leave us? Nice decor, nice atmosphere, exceptional service but let down by outrageously overpriced fare. Will be back in London again but sadly wont be back here. Clearly other reviewers see something here that escapes me. Maybe its Marleybone and this is the best given the locale, but I've had miles better meals value wise in recent months for 40% - 50% less even in Paris and Brussels. Disappointing.
M3207ADalank . 2023-06-17
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Très beau restaurant mais personnel pas très sympa. J ai commandé des nouilles au poulet qui avait le goût de brulé. Je l ai fait remarqué au serveur qui m a rapporté un autre plat....même goût de brulé. Nous étions 6 adultes 6 plats differents et nous avons tous été très déçus. Cuisine très fade. Aucun goût. Plus une cuisine pour touristes. Cher pour la qualité. Je ne recommande absolument pas. Je ne comprends pas que c était noté 4 étoiles sur TripAdvisor. Expérience négative
Fearless07127151877 . 2023-06-17
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Plat brûlé et après réclamation et changement , même résultat !!! Personnel désagréable. Légume brocolis cru au lieu de cuit, nouille avec le goût de charbon brûlé ! Je déconseille vivement cet établissement !
Travel41808843595 . 2023-06-17
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Vraiment pas terrible, on s’attendait à mieux vu les prix. Serveurs désagréables, aucun sourire ni gentillesse. Les plats sont arrivés très très vite (mauvais signe) et le plat de l’un de nous a été oublié mais 5 min après il était là … Plats sans saveurs, riz en supplément pour certains plats et la serveuse ne nous a pas prévenu en amont. Les nouilles au poulet étaient cramées, on a demandé qu’ils nous refassent le plat, ils nous ont rapporté le même plat cramé… selon le serveur c’est comme ça qu’on mange en chine pour donner du goût ? Du jamais vu Pas beaucoup de légumes dans les plats et les brocolis sont quasiment crus… vu le prix que je paye mon appareil dentaire, j’ai pas voulu me casser une dent. Coca cola en canette dans un restaurant ? Bref, je vous recommande pas du tout ce restaurant malgré l’endroit qui est très joli. Peut être que vous mangerez mieux à China Town.
Gegelastar . 2023-06-16
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If I’m going to be completely honest , my family has been gatekeeping this amazing restaurant for more than 10 years.This restaurant is the BEST Chinese we have EVER had.All our good memories come from here.The service is great , VERY fast.The food is INCREDIBLE!The crispy beef is just simply delicious.The dim sum comes hot and sticky(in a very good way).This place has amazing decor , amazing food , amazing service .This place is a MUST when going to London.
Safari51916978191 . 2023-06-14
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Had a lovely dim sum late Sunday lunch (about 3pm). Absolute gem.
Andy Powney . 2023-06-13
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We loved the decor and old China ambience. From the start Mr CHEUNG our waiter was just perfect. The food was faultless excellent and we enjoyed every second and every bite. Chinese food at its best. Return visit soon! Thank you for the memories of just amazing Chinese food experience
HanoiTom . 2023-06-10
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I like the interior design,the restaurant is clean and tastefully decorated and have a good atmosfere,the food was good and the staff really attentive,i recommend the dim sum.
LOUISE W . 2023-06-04
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Very good dining experience. Authentic Chinese dishes, delicious food, great service. The place looks nice. The entire staff is very attentive, the beverages and the food arrived in the proper order. There isn’t really anything negative to say about this place.
Ariel S . 2023-05-23
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Love this restaurant. Great atmosphere and staff are so accommodating, hence why I keep going back!
Roxanne Providence . 2023-05-04
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I am writing to express my extreme disappointment with the service provided by Phoenix Palace restaurant during my visit today. I made a reservation for 17 people to celebrate my uncle's 70th birthday on the 22nd April, but the experience was far from enjoyable. Firstly, the staff were incredibly slow and seemed disinterested in providing good service. We had to wait an unreasonable amount of time for our food to arrive, and when it did, the quality was poor. To make matters worse, the manager and staff were rude and abrupt towards us throughout the evening. Furthermore, we were informed upon arrival that there was a minimum spend of £800, which we were not informed of at the time of booking. This was an unexpected and unwelcome surprise, and it left a sour taste in our mouths. When I raised my concerns with the manager, he dismissed me rudely and even walked away mid-conversation. This kind of behavior is unacceptable and completely unprofessional. Overall, I am extremely dissatisfied with my experience at Phoenix Palace restaurant. The poor service, rude staff, and unexpected charges have left a negative impression on me and my family. I would not recommend this restaurant to anyone and would advise others to steer clear. I always pay service charge when I visit restaurants however, on this occasion, I asked for the service charge to be removed and they did so begrudgingly. If I could give 0 stars I would!
Alisha Williams . 2023-04-22
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Great location with good transport links. Inside the restaurant there is a nice atmosphere, the decor is tastefully done. The menu has a wide variety of dishes, so something for everyone. The food is well presented. Some of the staff seemed to find it difficult to understand us, but we managed to get our order made eventually. Great tasing food, so if in the area would come back.
John3k . 2023-04-18
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We had a great time. Excellent service and incredible food. Our waiter, Kee, is very attentive and helpful.
Jason C . 2023-04-07
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Great food, very attentive service - Kee was very helpful in making sure we had sufficient quantities of food and drink ! It is a large restaurant, and having read some reviews saying that the restaurant was busy and lively, we were a little apprehensive....
Charles F . 2023-03-31
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Went with a group of colleagues and sampled a set menu for around £40pp. Not the cheapest but in zone one in London it’s probably fair. The starter arrived which was a seafood soup and wasn’t the best. The taste was intensely fishy an unpalatable to the point the entire group sent it back. The waiter said it was our taste than the dish and wouldn’t exchange it for anything else. Seemed a bit odd as each member of the group felt the same and it’s a dish we often order ourselves. The rest of the dishes were ok. Would I go back? Probably not, the staff were rude and hurried the table at every opportunity taking plates while we were still eating, even though it was mostly empty for a mid week service. Nice looking restaurant though. 6/10
Ali Khan . 2023-03-30
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This is a very large traditional Chinese restaurant. Busy, bustling, and full of atmosphere. The menu choices are extensive with plenty of interesting dishes. Portions are generous and the food was excellent. It is not expensive, in fact for a London restaurant it is very...
JC1LondonEngland . 2023-03-30
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The food was superb, the service and atmosphere was great. I am a seafood person, i enjoyed the soft shell crab, whole seabass in black bean sauce. Kee was the waiter that served us, he was exceptional, friendly and at the same time professional. It...
Hadiza A . 2023-03-27
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One thing I know now is that the calamari with salt and chilli is the best Chinese starter ever. I also know their prawns with salt and chilli are also amazing. I know the ice cream is of high quality. I know my wife's chicken...
Bert C . 2023-03-15
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Most Dimsum dishes tasted stale. Roast pork Cheung Fun tasted sour as such that we had to send it back. Sticky rice in lotus leaf was so bad that rice was too hard to be eaten. The staffs were rude, and almost scremed at us...
236thanthant . 2023-03-12
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I am a regular at this restaurant Never disappointed, delicious food, if you like roasted port belly this place is one of the best places to try it.
163Lisa . 2023-03-06
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Impressive decor and large size of the restaurant is impressive- quite a busy place but a bit noisy. Service was efficient and food arrived quickly. It’s a bit brisk and time conscious. Food prices are high even for central London. Cooking is competent but not...
739declans . 2023-03-04
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Prices are a bit on the higher side, but worth the authenticity. There is an overwhelming amount of red in the restaurant, :), but they mostly pull it off re ambience. The food at Phoenix is good, most dishes are authentically prepared. We had dim...
santiagocarmen . 2023-02-12
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The restaurant is really lovely, and it is possible to book a table, which a lot of dim sum restaurants won't let you do. Saturday lunchtime was busy, with families and friends and even a birthday celebration You get a dim sum menu to tick...
991udayt . 2023-02-11
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It's not often you go to a Chinese restaurant that has some very fine wines on offer! Chateau Petrus available if you're inclined. Food was excellent and the service was great. Cheung in particular did a great job of looking after us. I'll be back...
TRBUK . 2023-02-08
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We visited for the first time on a Monday afternoon, having failed to get a booking on the Saturday night because of the Chinese New year. It was well filled with customers. Nicely decorated in the traditional way, and with an extensive menu, we were...
Bert C . 2023-01-26
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Great service by Cheong . Lovely , beautiful restaurant . We have always enjoyed eating there great food .
W0Wfood . 2023-01-14
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It's a very nice place and a favourite of taste the foods 😋
V L . 2023-01-09
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But let me qualify, the junior staff were good, the senior management were to a man, miserable. There was the merest quiver of a smile when we asked for the bill. We reserved a table for ten and the bill was about £300 for dim...
Lorraine C . 2023-01-09
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Excellent food! Don't forget to check out the famous faces on the photo wall on the way in! The fish and duck were fantastic!
Richard B . 2022-12-21
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First visit post Covid and Phoenix Palace didn’t disappoint on a busy pre Christmas Tuesday night. Decor, atmosphere, service and amazingly broad and perfectly cooked menu didn’t disappoint.
John K . 2022-12-20
MORE AT TripAdvisor
Really an authentic Cantonese restaurant in London!!! Feel like I stay in HK LOL. All dishes are delicious! The crispy duck is crispy and flavourful recommend! The Chinese broccoli is stirred well. It is good for dining with family and reunions! Highly recommended!
Christy Lai . 2022-12-12
MORE AT Google
Excellent dimsum with professional service. Lovely atmosphere
Selim Cellek . 2022-12-07
MORE AT Google
Excellent dimsum with professional and speedy service. The ambience is perfect. Online booking can be streamlined. Would definitely go back.
sellocello . 2022-12-06
MORE AT TripAdvisor
Hoy mi experiencia culinaria ha sido en el Phoenix Palace, restaurante 🇨🇳. Mi reseña la daré paso a paso, primeramente debo exponer la calidad de la comida en relación al precio le doy dos estrellas ya que las raciones son escasas es decir sirven el plato muy ajustado, la comida no llega muy caliente & el precio es bastante alto. El pan me sorprende que al pedir un poco más te cobren casi 6€ cuándo esto deberían de ponerlo al pedir un plato a compartir con varias personas. El postre es lo que más valoro ya que el helado es buenísimo & el Dulce muy bien elaborado. Aquí os dejo los platos que hemos degustado.
BlondΛrt . 2022-12-03
MORE AT Google
By far my favourite Chinese restaurant in london. Absolutely outstanding the sea bass the soft shell crab pan fried noodles etc etc just spectacular and the service is impeccable. A must visit
RAJA D . 2022-12-03
MORE AT TripAdvisor
We had a table for eight last Sunday and enjoyed a fab meal with Dim Sun, Crispy Duck, Crispy Chicken and a variety of main dishes. Our brilliant waiter, Cheong, elevated the evening with his unique view of life, comedy and professionalism. We love this...
keithkS4223FL . 2022-11-22
MORE AT TripAdvisor
Ambience not great very noisy Thanks god no music otherwise could have been worse Food acceptable Price acceptable considering current inflation rate Waiters could be more friendly and pleasant Our waiter Mr Cheong initially seems very stressed but turns out to be a very nice...
Ahfeec . 2022-11-13
MORE AT TripAdvisor
La qualité des assiettes aurait mérité un 4, voire un 5 étoiles. Notre visite a cependant été gâchée par un...
moncoco53 . 2022-11-13
MORE AT TripAdvisor
Visited a few months back and made a note to write a review. We met an amazing waiter there called Eddie Choi - he was friendly, had a good sense of humour and gave great recommendations for the food. The food was authentic and full...
jr200uk . 2022-11-06
MORE AT TripAdvisor
First time here, with a group of friends. The food and service was amazing from the starters to the desserts.
rohit dayama . 2022-10-17
MORE AT Google
Great bug place to grab dim sum. Walked in with no reservation on a Sun at 2pm and was able to snag a table for 2 after a very short wait. It was constantly busy though. It's not the best dim sum in London - Xiao long bao, har gao & cheung fun were a little over cooked - but it'll do if you're craving dim sum in the central area, & don't want to head to KX or Chinatown.
lesmallcheese . 2022-10-17
MORE AT Google
Poor service provided by a female waitress
Terry Tong . 2022-10-02
MORE AT Google
Having researched a number of recommended Chinese restaurants for a family meal we booked a table for 15 at the Phoenix palace. It was a great homie. From the moment we arrived until we left, the service was incredibly friendly and made us feel welcome....
peterhP4234VE . 2022-09-30
MORE AT TripAdvisor
our first visit was last week - we have since returned and found the second visit equally good with first class food and an amazing menu. We were served by Cheong who is an excellent ambassador for the restaurant providing friendly service with a good...
Terry W . 2022-09-13
MORE AT TripAdvisor
I haven't eaten much Chinese food in recent years, preferring the tastes of Japan, Thailand and Vietnam. This restaurant was a bit of a revelation as most of my now out-of-date experiences have been in the old-style Soho multi-floored establishments and local neighbourhood takeaways. This...
David S . 2022-09-10
MORE AT TripAdvisor
This restaurant has really gone downhill over the years. 20 years ago it was the go to place for great Chinese food , Everything we ordered a few Sundays ago was tasteless: the Peking duck, hot and sour soup, chicken in black bean sauce. The manager did say the head chef is over 60 and getting tired from this work, which is clearly obvious.
Mahesh Pagarani (The food dood) . 2022-09-02
MORE AT Google
Een van de beste Cantonese restaurants waar ik al ben geweest. Het personeel is super vriendelijk. De inrichting is ook...
JeffreyDR . 2022-08-22
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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